Amadeus Multi channel distribution for hotels. Distribution & Content. Make the right moves. & conquer new markets

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1 Amadeus Multi channel distribution for hotels Distribution & Content Make the right moves & conquer new markets

2 2 Multi channel distribution for hotels Multi channel distribution for hotels 3 Be where your customers book and buy The hospitality industry is booming. Occupation rates are up and profitability is rising in every market around the globe. At the same time, competition is intensifying. Unprecedented profits have spurred a hotel building boom, bringing thousands of new rooms onto the market. With the biggest ever increase in the global hotels inventory, hotels whether individual properties or multinational groups - will find it harder to increase occupancy and optimise pricing and yield. The shape of the hotel industry is changing too as more customers turn to the Web to find accommodation. Shopping online, today s discerning customers can easily compare prices to find the best deal. More of them are making last minute bookings, creating new opportunities to sell rooms. These customers are increasingly brand conscious, searching for names they know and trust - whether they are looking for low cost lodgings or a luxury boutique hotel. This is a great time to be in the hotel business. But to truly benefit, and protect margins in the future, hotels need their inventory to be available when and where lookers and bookers can find it. Globally. Online and offline. In both corporate and leisure markets. Manageable multi channel distribution - worldwide Amadeus makes it easy for hoteliers to distribute their rooms across multiple channels on a global scale. The more channels you use, the easier it is for customers to find and book your hotel. Whether you operate a single property or a chain, Amadeus distribution and content tools connect your customers with your inventory: > when they visit one of over 200,000 travel agency sites using Amadeus, Sabre, Galileo, Worldspan > when they make a reservation direct on your own-branded website > when they use a travel portal such as opodo.com, Orbitz or Travelocity Working with Amadeus has proved extremely profitable and a pleasure for us. We generate significant extra revenues as a result of having global reach via the GDSs to agencies around the world, and to other new distribution channels. And in addition, Amadeus true partnership approach has meant we enjoy exemplary service. Your hotel s website Amadeus Multi Channel Distribution: more opportunities to capture your customer 200,000 + travel agencies Amadeus Multi Channel Distribution platform Travel portals Philippe Marguet General Manager, INTER-HOTEL Your hotel inventory

3 4 Multi channel distribution for hotels Multi channel distribution for hotels 5 The complete solution - from a technology partner you can trust Amadeus Hotel Web Planning - one tool to manage all your distribution channels XML interface - seamless connectivity with your channels Around the world, over 4,500 hotels from chains such as Châteaux Hotels de France, Estelar Hotels or AtaHotels to sole independents such as Tranzit Hotel are using Amadeus solutions to show and sell their rooms. Whatever the size of your business, Amadeus has a tool that makes it simple for you to distribute your inventory across multiple channels, including all of the GDSs (with direct connections to Amadeus and Sabre), Pegasus and Opodo. Designed for individual hotels, Amadeus Hotel Web Planning is all you need to distribute across multiple channels, enabling you to choose what rate to sell to different customers. For high-volume content aggregators and hotel chains, an XML interface connects your inventory management to the Amadeus Multi Channel distribution platform. The portfolio of solutions for connecting with your customers Hotel websites Amadeus Hotel Web Booking Engine Travel agencies Amadeus Sabre Galileo Worldspan Opodo Orbitz, etc Pegasus Guests and agents can access your latest availabilities and rates and make reservations through any channel. Whether that is your hotel s branded website, your contact centre or online and offline travel agencies. Amadeus Hotel Web Planning makes it easy. No installation is needed you just log on via the Internet and you are ready to go. You only have to decide who you want to sell to and at what rate. XML interface at a glance > a simple and seamless way to connect inventory systems to the Amadeus Hotel Multi Channel Distribution platform > OTA XML-compliant > easy to use and install > fast to implement Multi channel distribution platform Amadeus Hotel Web Planning / XML Interface Amadeus Hotel Web Planning at a glance > complete flexibility over rates an individual rate for each customer Direct Indirect > one tool to manage across multiple channels > easy to learn, easy to use All Amadeus tools are designed to make your life easier with intuitive interfaces that allow you to get up and running with a minimum of training. > no installation required, just an internet connection > no big investments > dual currency feature > Amadeus Hotel Master Web Planning single tool to manage distribution across multiple hotels For hotel chains, Amadeus Hotel Master Web Planning makes it simple to manage distribution across your entire portfolio of hotels. From a single point of management, you control who you sell to and at what rate.

4 6 Multi channel distribution for hotels Multi channel distribution for hotels 7 Amadeus Hotel Booking Engine - online booking with automatic customer confirmation Amadeus Hotel Booking Engine makes it easy for you to advertise your availabilities and rates online and receive bookings. Amadeus Hotel Booking Engine makes life simple for your customers too. Booking is quick and easy and once completed, the system will automatically send a confirmation to your customer. At the same time, your inventory is updated. You can buy Amadeus Hotel Booking Engine off the shelf and customise it to fit your business or you can integrate an API version into your web site. Amadeus Hotel Booking Engine at a glance > easy for your customers to book direct on your own website Just a couple of months after installing Amadeus Hotel Multi Channel Distribution platform, we were already achieving record reservations as a result of being able to expand our distribution through online channels. Mr. Daniel Rubos General Manager 4* Tranzit Hotel, Prague, Czech Republic Amadeus Services A solution is more than a piece of technology. A solution includes the expertise and support you need to get the most out of technology. Amadeus provides end-to-end customer support throughout the life cycle of your solution. Services include: > scalable and customised support ideal for your business > dedicated Account Management to ensure your critical business needs are addressed > world-class training programs, tools and resources customised as needed > trainers to guide you through the go-live steps > multi-lingual support desk staff > post-installation and follow-up services Amadeus - a partner to the global hotel industry > multi-hotel search tool according to customer-requested criteria > instant booking confirmation to customer, and update of hotel inventory > two options: off-the-shelf and OTA XML Amadeus is the world s leading provider of technology solutions to the travel industry, investing hundreds of million of Euros every year to enable our customers success. For nearly 20 years, Amadeus has served the global hospitality industry, addressing hotels evolving direct distribution and IT needs. Our hotels portfolio encompasses leading-edge distribution and IT solutions covering CRS, PMS and RMS for leading chains, representation companies and independent hotels. Amadeus combines global reach with local insight. We have 6000 people in over 200 countries, with 400+ dedicated hotel specialists covering every aspect of the development, delivery and support of hospitality IT solutions. We work as a partner: delivering on the IT front and leaving you free to focus on competing and succeeding. Amadeus is ISO9001:2000 certified.

5 Amadeus Altéa CommunityFull Service Airlines with at least one component of Altéa 8 Multi channel distribution for hotels To find out more If you would like more information or to set up a meeting, please us at: hospitalitymarketing@amadeus.com 2006 Amadeus IT Group SA September 06/0260