We are in a fantastic business. Our job is to deliver phenomenal guest experiences and create a great place for our team to work, every minute of

Transcription

1 WELCOME TO

2 We are in a fantastic business. Our job is to deliver phenomenal guest experiences and create a great place for our team to work, every minute of every day. John Oppenheimer

3 We are a premier hospitality management and consulting company. We live by our values. Really. Sincerity. Accountability. Respect. Honesty. Creativity. Enthusiasm. Our mission is to inspire and empower our team to create exceptional experiences for our guests and phenomenal results for our property owners.

4 ABOUT COLUMBIA HOSPITALITY Since our inception in 1995, we have steadily grown our portfolio, employing more than 1,200 team members. In addition, we have consulted on over 100 hospitality projects worldwide. Our executive team has experience with global brands including Four Seasons Hotels and Resorts, St. Regis Hotels & Resorts, Westin Hotels & Resorts, W Hotels Worldwide, The Ritz-Carlton Hotel Company, Marriott Hotels & Resorts, The Luxury Collection Hotels & Resorts, as well as independent hotels, conference centers and golf courses.

5 We create exceptional experiences for every guest, every time. We won t just settle for satisfied. Unless a guest is absolutely delighted with their experience at a Columbia Hospitality property, we have not done our job. Our team members and guests are enthusiastic evangelists. In our business, it s all about the people.

6 We strive for meaningful, long-term partnerships. We recognize that each assignment is unique in its scope and budget. We ve built our reputation on developing and implementing specialized management programs for a variety of properties. We customize the terms and conditions of each management agreement, so that our property owners can be confident they are receiving a solution that is not only profitable, but creates those exceptional experiences for their guests and team members.

7 Our properties are leaders within their markets on the things that matter most: guest and team member experiences, marketing effectiveness, service and product quality, and ultimately, return on investment. Hotel Management Columbia not only has the expertise and infrastructure in place to successfully manage all types of hotels and resorts, we also have a strong, proven track record of success.

8 Conference Center Management With over 220,000 square feet of meeting space, Columbia is the Northwest s largest conference center management company. Our experience includes management of both public and privately-owned facilities.

9 Asset Management As an asset manager, our role is to ensure that ownership s objectives and goals receive priority. To achieve this we act as the owner s agent, working directly with the management company to provide oversight on all facets of property operations. Columbia has experience working with private and public ownership as well as branded and non-branded management. We also offer broad expertise in the area of receiverships. Residential Management From consulting to development, marketing, and ongoing HOA management, we apply the same ROI-centric hospitality focus to condominium operations as we do with our hotels, conference centers and golf courses.

10 Consulting Columbia has the ability to tailor its services to meet the needs and desires of our clients. We specialize in consultation to the hospitality industry. The principals in our consulting practice have years of experience in analysis and evaluation, development, operation and management of hotels, convention centers, conference centers, golf courses and distinctive event venues domestically and internationally. Our hotel consulting services include: market analysis, due diligence, operational analysis, sales and marketing analysis, brand affiliation evaluation, receivership, and expert testimony. Columbia Hospitality International Our International division offers comprehensive hospitality consulting services to owners and developers of upscale and luxury hotels, resorts, conference centers, condominiums, marinas, golf courses and other exclusive properties around the world.

11

12 2223 ALASKAN WAY, STE 200 SEATTLE, WA USA NATURA TOWERS R. FREDERICO GEORGE N O 37 ALTO DA FAIA LISBOA PORTUGAL COLUMBIAHOSPITALITY.COM INFO@COLUMBIAHOSPITALITY.COM