Best Innovation In Hotel Concept Award. MÖVENPICK is a registered trademark of Mövenpick Holding AG.

Size: px
Start display at page:

Download "Best Innovation In Hotel Concept Award. MÖVENPICK is a registered trademark of Mövenpick Holding AG."

Transcription

1 Best Innovation In Hotel Concept Award MÖVENPICK is a registered trademark of Mövenpick Holding AG.

2 01 Presentation 1. Name of the concept: Mövenpick Family 2. Our innovative concept and its focus points Making moments: What makes our Family Programme different is that it not only focuses on the practical needs of our valued family guests, but their emotional requirements too, which is essential given the fast-paced digitally-driven world in which we live. As well as providing them with spacious value-for-money room options, healthy kids meals, complimentary amenities and equipment, plus services that make their stay stress free, our Family Programme offers parents and children what they desire most shared experiences and quality time together, which makes for lasting family memories. The programme evolves around five pillars including: a) On-Demand Baby Essentials, a borrowing service for parents b) Power Bites, our fun, healthy meals for kids c) Family-friendly amenities and services d) Little Birds Club, with memorable signature experiences e) Room package, offering sizeable room discounts

3 Mövenpick Family: Five Pillars a) On-Demand Baby Essentials Mövenpick Family is great for families that travel with a baby or toddler. Through our On-Demand Baby Essentials service, parents can borrow the following childcare equipment with our compliments when they stay at any Mövenpick hotel or resort around the world: Baby crib Bath towels Portable Baby Bath Car seat Stroller Bottle rack / washing liquid Plastics to cover electricity Slip-proof mat for the bathtub Children proof plugs Rocking chair Bottle warmer

4 Mövenpick Family: Five Pillars b) Power Bites, teaching kids healthy eating habits for life The Mövenpick Power Bites menu ensures our young guests enjoy healthy tasty food during their stay with us. The menu s exclusive dishes promise little diners and their parents nutritional ingredients and healthy cooking methods and preparation, all presented in a fun and enticing way. Our ultimate goal is to encourage healthy eating habits that go beyond their stay at Mövenpick. In this respect, our Power Bites dishes aim to give them positive memories of healthy eating from a young age. Every Mövenpick hotel offers Power Bites dishes at its restaurants and on the in-room dining menu.

5 Mövenpick Family: Five Pillars c) Family-friendly amenities and services - taking the stress out of family travel Consistency was key when rolling out our Family Programme and every hotel globally now offers the same family-friendly facilities and services:

6 Mövenpick Family: Five Pillars d) Little Birds Club Our Little Birds Club offer a range of fun and educational activities for the entire family, which is in keeping with our goal to offer shared experiences. The signature activities adhere to a well-thought-out plan focused on five key areas of learning or experience, all of which are aligned to Mövenpick s brand strategies: Local flair: helping young guests to learn about the local culture of the destination through art, craft or music; Family activities: encouraging children and their families to have fun together and make memories by taking part in shared experiences such as dance classes or fitness challenges; Environmentally-friendly activities: promoting the importance of protecting the planet. Cooking classes: leveraging Mövenpick s culinary heritage and in keeping with the Power Bites kids menu; Children s library: packed full of books for young guests to borrow and read in their hotel room at their leisure.

7 Mövenpick Family: Five Pillars d) Little Birds Club signature experiences around the world: Asia: Activity highlights include a visit to the organic garden followed by Thai cooking classes at Mövenpick Resort Karon Beach Phuket; folding coconut leaves into animal shapes at Mövenpick Bangtao Beach Phuket; an adopt-a-plant initiative and Ukelele guitar lessons at Mövenpick Hotel Mactan Island Cebu; and traditional Balinese ying kite making plus basic Balinese language lessons at Mövenpick Resort & Spa Jimbaran Bali. North Africa: Little Birds Club experiences range from Nubian dancing and henna tattoo painting at Mövenpick Resort Aswan and Bedouin-inspired arts and crafts at Mövenpick Resort Taba, both in Egypt, to using recycled materials to design toys, plus garden tours at Mövenpick Hotel Mansour Eddahbi Marrakech, Morocco. Levant: In Jordan, Mövenpick Resort Aqaba is teaching children Arabian Dabke dance steps, offering live sand art demonstrations and educating them about Red Sea marine life, while at Mövenpick Resort Tala Bay Aqaba, the action-packed itinerary includes organic garden tours, painting classes and the Famolympics where all family members tackle pool and beach obstacle courses together. GCC: Young guests are being treated to beachside bird-watching at Mövenpick Beach Resort Al Khobar, Saudi Arabia and arts and crafts sessions at Mövenpick Ibn Battuta Gate. Europe: At Mövenpick Hotel Stuttgart in Germany, kids are invited into the property s kitchen for a journey of discovery. The Mini Kitchen experience immerses them in a culinary world where they learn about local ingredients and cooking styles.

8 Mövenpick Family: Five Pillars e) Aligned Room Package Mövenpick Family package Happinest guarantees that a family will stay together Connecting rooms are guaranteed Apart from sizeable discounts, kids up to 5 years eat for free Children from 6-12 years get 50% discount.

9 01 Presentation 3. When, and for what reasons has the concept been introduced? The Family Programme was officially launched in April 2017; We wanted to stand out from our competitors by offering families what they really want and need, based on our wideranging research. Most competing hotels focus on room discounts to attract family business, but few offer familyfriendly amenities and services, particularly in such a consistent fashion i.e. at all properties globally and none provide signature experiences involving the entire family; We have taken a holistic approach to meeting the needs of our young guests and their families. This goes far beyond attractive offers and discounts to provide meaningful services, amenities and most importantly, experiences that are really important to every member of the family.

10 01 Presentation 4. What kind of surveys were conducted to launch the concept? Mövenpick collaborated with CST International to conduct a research project in It involved 18 countries including Germany, Singapore, Philippines, Jordan, Saudi Arabia, UK, Australia, India, among others. In addition, we conducted focus groups with parents to ensure we had a true picture of family preferences before we put together the final plan for our Family Programme. Key research results: 1. The room offering is a top priority: 24% of parent respondents said issues related to the hotel room price and configuration - were the biggest issue when booking a family holiday. The room must offer the necessary space and privacy at an affordable price. The challenge families identified was: Finding a big enough hotel room at a reasonable price. The solution: Guests booking our family offer stay in our spacious family rooms or in connecting room. 2. A Kids Club is crucial: When making decisions about where to stay, families look for hotels with dedicated children s entertainment provided at a professionally-run club. The solution: The Family Programme includes a Little Birds Club offering signature services and experiences. 3. Food matters: Parents are conscious of the food options being offered to their children and want the menus to include attractive healthy options as well as the more traditional offerings. The solution: The Programme includes the Power Bites menu, offering healthy dishes that are presented in a fun way at all hotels. 4. Family-friendly: A family-friendly ambience and suitable services and amenities were highly desirable. The solution: From babysitting to kids TV channels, our hotels provide parents and kids with essentials that make for a stress-free holiday. 5. Kids make booking decisions: 75% of parent respondents say their children influence the holiday booking with 60% showing their children the hotel s website. Hotel websites must sell to the children as well as to the parents. The solution: Our Family Programme web and marketing material features cute and quirky Little Birds graphics designed to appeal to children.

11 02 Communication and Implementation 1. How many properties are concerned by this new concept? Our Family Programme is global. All our 83 hotels and resort across Europe, Africa, Middle East and Asia are participating in the programme.

12 03 Conception 1. Have partners been involved in the definition of the concept? All aspects of the Family Programme were defined by the Mövenpick Hotels & Resorts team based on market research and parent focus groups. For the Power Bites concept, we collaborated with Fathima Mansoor, a South African mum of three children, living in Dubai. Fathima is a blogger and influencer with an interest in healthy eating. 2. What are the main innovative aspects of the concept in terms of marketing? Website graphics: With 75% of research respondents revealing their children influence the room booking, with 60% showing them the hotel s website, we adapted our web and marketing material to appeal to young guests. Child-friendly illustrations: A set of cute and quirky Little Birds graphics were designed to illustrate certain aspects of our Family Programme to appeal to young guests. These have been incorporated across the programme's internal and external collateral and communications.

13 Innovative aspects: Marketing material The bird illustrations were placed on lifestyle imagery, as part of the scene, interacting with the real-life subjects of the scene (children at play or families) This photograph composition is apply on flyers, posters, website and digital ads

14 Innovative aspects: Marketing material The bird illustrations were incorporated even in the dedicated video to launch the campaign Click here to watch the video

15 Innovative aspects: Marketing material Further illustrations showing the birds doing different activities related to travel and leisure were created Dedicated guidelines were created for all collateral and material related to the programme

16 4. Performance 1. How did you assess customer satisfaction related to this concept? Feedback through Guest Online Reviews Mövenpick Resort & Spa Jimbaran Bali

17 4. Performance Mövenpick Resort & Spa Tala Bay Aqaba Mövenpick Hotel Marrakech Mövenpick Hotel Ibn Battuta Gate Dubai Mövenpick Resort & Spa Karon Beach Phuket

18 4. Performance 1. How did you assess customer satisfaction related to this concept? Feedback through bloggers, media and guests stays though social media. We created the hashtag #MovenpickFamily to track feedback We track as well photos of the activities our hotels have implemented

19

The iconic, award-winning mid-market brand. Europe, Middle East, Africa and Asia Pacific Development Information. hilton garden inn Luton North, uk

The iconic, award-winning mid-market brand. Europe, Middle East, Africa and Asia Pacific Development Information. hilton garden inn Luton North, uk The iconic, award-winning mid-market brand Europe, Middle East, Africa and Asia Pacific Development Information hilton garden inn Luton North, uk brand Overview At Hilton Garden Inn, we seek to give our

More information

Welcome. to the neighbourhood. Contents

Welcome. to the neighbourhood. Contents Welcome to the neighbourhood Contents Dubai and The Palm Jumeirah Page 02 About Anantara Page 04 The Anantara Residences Overview Page 07 Interiors and Furnishings Page 12 Services and Amenities Page 16

More information

Welcome. to the neighbourhood. Contents

Welcome. to the neighbourhood. Contents Welcome to the neighbourhood Contents Dubai and The Palm Jumeirah Page 02 About Anantara Page 04 The Anantara Residences Overview Page 07 Interiors and Furnishings Page 12 Services and Amenities Page 16

More information

Welcome. to the neighbourhood

Welcome. to the neighbourhood Welcome to the neighbourhood Contents Dubai and The Palm Jumeirah Page 02 About Anantara Page 04 The Anantara Residences Overview Page 07 Interiors and Furnishings Page 12 Services and Amenities Page 16

More information

HELLO. We understand families at Rocco Forte Hotels.

HELLO. We understand families at Rocco Forte Hotels. HELLO We understand families at Rocco Forte Hotels. We understand that parents like to spend time with their children and we also know that sometimes they need time to themselves. We understand that every

More information

Visit Meet Invest.

Visit Meet Invest. Visit Meet Invest Visit Cardiff is the official tourism organisation for the city. Our aim is to promote Cardiff to the world as a great city to work, live, study and invest. Visit: visitors, residents

More information

The Premier Global Certification for Sustainability. Mövenpick Hotels & Resorts

The Premier Global Certification for Sustainability. Mövenpick Hotels & Resorts The Premier Global Certification for Sustainability Mövenpick Hotels & Resorts Green Globe Mövenpick Resort Petra Green Globe is the premier international brand for sustainable businesses. We provide certification,

More information

Definition of Adventure Tourism Opportunities for Growth VisitScotland s promotion of Scotland s adventure tourism offering

Definition of Adventure Tourism Opportunities for Growth VisitScotland s promotion of Scotland s adventure tourism offering Definition of Adventure Tourism Opportunities for Growth VisitScotland s promotion of Scotland s adventure tourism offering Today s adventure traveller seeks experiences beyond high-adrenaline sports.

More information

AQUATIC AND COASTAL CAMPAIGN. Overview page 1. Research page 2. Objectives page 3. Audience page 3. Creative idea page 3. Campaign pillars page 4

AQUATIC AND COASTAL CAMPAIGN. Overview page 1. Research page 2. Objectives page 3. Audience page 3. Creative idea page 3. Campaign pillars page 4 AQUATIC AND COASTAL CAMPAIGN Overview page 1 Research page 2 Objectives page 3 Audience page 3 Creative idea page 3 Campaign pillars page 4 Creative delivery page 4 Campaign overview 'There s nothing like

More information

F O L L O W y o u r p r i v i l e g e s

F O L L O W y o u r p r i v i l e g e s F O L L O W your privileges F o l l o w a s e l e c t s t y l e o f l i f e... Enjoy a select lifestyle at the Azure Villas, where the boundless blue of the Mediterranean meets Belek s beautiful green

More information

BALI SEA BALI FINNS RECREATION FINNS CLUB BEACH NUSA PENIDA ISLAND CLUB INDIAN OCEAN

BALI SEA BALI FINNS RECREATION FINNS CLUB BEACH NUSA PENIDA ISLAND CLUB INDIAN OCEAN COMPANY PROFILE BALI SEA BALI I S L A N D INDIAN OCEAN FINNS BEACH CLUB FINNS RECREATION CLUB NUSA PENIDA ISLAND OUR HISTORY Founded in 2009 when Mr Tony Smith and family relocated to Bali from Australia

More information

Brand platform. A happy place to be. Essence

Brand platform. A happy place to be. Essence Brand guide 2018 Brand platform Positioning Essence Audience Upper midscale, full service hotels located in capital cities, around economic and tourist hubs, and conveniently situated near airports and

More information

WHY INVEST IN SWISSÔTEL?

WHY INVEST IN SWISSÔTEL? WHY INVEST IN SWISSÔTEL? Life is a journey. Live it well. Our Swiss hospitality allows you to spend quality time exploring the world and live life well. August2017 1 LIFE IS A JOURNEY. LIVE IT WELL. We

More information

Your Travel Network. Marine Corporate DMC MICE & Events Travel

Your Travel Network.   Marine Corporate DMC MICE & Events Travel Your Travel Network www.sharptravelservice.com Marine Corporate DMC MICE & Events Travel Resort Information a Thai adventure DYNAMIC DISCOVERIES, EXCITING ACTIVITIES, FESTIVE EVENINGS - Location: Phuket,

More information

A paradise for scuba diving, snorkelling or a perfect beach holiday, enjoy the unique desert atmosphere plus the amazing sandy bay of Sirena beach.

A paradise for scuba diving, snorkelling or a perfect beach holiday, enjoy the unique desert atmosphere plus the amazing sandy bay of Sirena beach. El Quseir Egypt explore Seemingly part of the natural environment between sandy mountains and the blue seas is Mövenpick Resort El Quseir. Following traditional Nubian style, this resort will make you

More information

zet T R A V E L zetotravel.com.my

zet T R A V E L zetotravel.com.my C O R P O R A T E P R O F I L E 2 0 1 7 otravel.com.my Name : Zeto Travel Sdn Bhd Co. Registration Number : 1133403-H Head Office : B-3-3A, Level 3, Block B, Prima Klang Avenue Jalan Kota 41000 Klang Selangor

More information

Queensland s International Education Tourism Paper

Queensland s International Education Tourism Paper July 2018 Queensland s International Education Tourism Paper 2025 Executive Summary International education is a high value market to Queensland s tourism and events industry due to international students

More information

Never Just Stay. Stay Inspired. CONRAD EMEA DEVELOPMENT BROCHURE. Conrad Dubai, UAE

Never Just Stay. Stay Inspired. CONRAD EMEA DEVELOPMENT BROCHURE. Conrad Dubai, UAE Never Just Stay. Stay Inspired. CONRAD EMEA DEVELOPMENT BROCHURE Conrad Dubai, UAE Conrad Istanbul Bosphorus, Turkey Brand Overview Conrad Hotels & Resorts is the destination for a new generation of luxury

More information

28-30 SEPTEMBER 2014 DUBAI WORLD TRADE CENTRE

28-30 SEPTEMBER 2014 DUBAI WORLD TRADE CENTRE 28-30 SEPTEMBER 2014 DUBAI WORLD TRADE CENTRE OFFICIAL POST SHOW REPORT 2014 THE ULTIMATE SHOWCASE OF THE WORLD S LEADING HOSPITALITY SOLUTIONS The Hotel Show Dubai is the largest and most attended B2B

More information

June TEQ Marketing Strategy 2025 Executive Summary

June TEQ Marketing Strategy 2025 Executive Summary June 2018 TEQ Marketing Strategy 2025 Executive Summary Vision and The Opportunity Tourism and Events Queensland s (TEQ) Marketing Strategy 2025 provides a platform to realise the TEQ vision of inspiring

More information

THE JAPANESE THEME PARK BAROMETER

THE JAPANESE THEME PARK BAROMETER THE JAPANESE THEME PARK BAROMETER an established, agile and innovative omni-channel software and services company SURVEY RESPONDENTS 501 INTRODUCTION 02 PRE-BOOKING GUEST EXPERIENCES 03 THE FUTURE OF MOBILE

More information

Welcome. to the neighbourhood

Welcome. to the neighbourhood Welcome to the neighbourhood Contents Dubai and The Palm Jumeirah Page 02 About Anantara Page 04 The Anantara Residences Overview Page 07 Interiors and Furnishings Page 12 Services and Amenities Page 16

More information

Global / Regional Trends and Policies in Promoting MFT Products and Services

Global / Regional Trends and Policies in Promoting MFT Products and Services Global / Regional Trends and Policies in Promoting MFT Products and Services Presented by: 4th Meeting of the OIC/COMCEC Private Sector Tourism Forum. DinarStandard 2005-2015 2005-2016 At: 4th Meeting

More information

Working with VisitBritain Travel Trade Guide 2017/18

Working with VisitBritain Travel Trade Guide 2017/18 Working with VisitBritain Travel Trade Guide 2017/18 VB Trade Booklet 18P.indd 1 28/9/2017 8:28 PM 2 Working with VisitBritain VB Trade Booklet 18P.indd 2 28/9/2017 8:28 PM Working with VisitBritain 3

More information

Grand Massif Samoëns Morillon

Grand Massif Samoëns Morillon Grand Massif Samoëns Morillon France Haute Savoie - Samoëns A stay at Club Med's Grand Massif Samoëns Morillon Resort, for exceptional family skiing Resort highlights On the Plateau des Saix, a 75-minute

More information

WELCOME. Introducing DUKES Oceana, Dubai Where quintessential British charm meets cosmopolitan luxury

WELCOME. Introducing DUKES Oceana, Dubai Where quintessential British charm meets cosmopolitan luxury WELCOME Introducing DUKES Oceana, Dubai Where quintessential British charm meets cosmopolitan luxury Welcome to DUKES Oceana, a world of exclusive luxury and exceptional service featuring the finest hotel

More information

CERTIFIED GUEST SERVICE PROFESSIONAL Making Connections Course: 087 Exam Control Number:

CERTIFIED GUEST SERVICE PROFESSIONAL Making Connections Course: 087 Exam Control Number: Final Examination Instructions Carefully read the instructions on the final examination answer sheet. Both sides of the final examination sheet must be completed. Please darken the letter on the answer

More information

INDIVIDUALLY TAILORED. CULTURALLY CONNECTED. AND TRUE TO OURSELVES.

INDIVIDUALLY TAILORED. CULTURALLY CONNECTED. AND TRUE TO OURSELVES. INDIVIDUALLY TAILORED. CULTURALLY CONNECTED. AND TRUE TO OURSELVES. welcome to patina At Patina Hotels & Resorts, we embrace many diverse elements to create sophisticated, elegant and bespoke experiences.

More information

Camp Kawartha Structure. Roles & Responsibilities

Camp Kawartha Structure. Roles & Responsibilities Camp Kawartha Structure Team Work At Camp Kawartha every staff member is committed to creating the best summer possible for each and every camper. By working closely with each other towards this common

More information

June TEQ Marketing Strategy 2025 Executive Summary

June TEQ Marketing Strategy 2025 Executive Summary June 2017 TEQ Marketing Strategy 2025 Executive Summary Vision and The Opportunity Tourism and Events Queensland s (TEQ) Marketing Strategy 2025 provides a platform to realise the TEQ vision of inspiring

More information

Desig ned for women by a woman

Desig ned for women by a woman Desig ned for women by a woman The provides a boutique all-inclusive 3-day and 2-night escape to focus on mental and physical betterment and well-being through a tailored program which offers the perfect

More information

33/1 South Sathorn Rd. Yannawa, Sathorn Bangkok Thailand Tel Fax

33/1 South Sathorn Rd. Yannawa, Sathorn Bangkok Thailand Tel Fax FACT SHEET Eastin Grand Hotel Sathorn Bangkok Eastin Grand Hotel Sathorn Bangkok is ideally situated in the Sathorn business district as well as being just minutes from the world famous Chao Phraya River.

More information

The Great West Way. Destination Plymouth Conference 14 November 2017

The Great West Way. Destination Plymouth Conference 14 November 2017 The Great West Way Destination Plymouth Conference 14 November 2017 Our Ambition To create one of the world s premier touring routes between London and Bristol Route assets English Icons along the route,

More information

Top Cities in the Middle East and North Africa Survey 2017

Top Cities in the Middle East and North Africa Survey 2017 Top Cities in the Middle East and North Africa Survey October Objectives To understand the opinions of people living in the Middle East and North Africa about the city they live in. To assess the key cities

More information

BROWNS_180x180_COVER.fin:Layout 1 20/09/ :56 Page 1 LO NDON

BROWNS_180x180_COVER.fin:Layout 1 20/09/ :56 Page 1 LO NDON LO NDON For more information about Brown s or our collection and to book online, please visit www.roccofortecollection.com Since it opened as London s first ever hotel in 1837, Brown s Hotel has always

More information

you are always welcome with marhaba

you are always welcome with marhaba you are always welcome with marhaba meet & greet marhaba lounge premium services family packages citystop corporate services 01 the warmest of welcomes marhaba is more than a name. It sums up everything

More information

Royal Mansour, Marrakech

Royal Mansour, Marrakech Royal Mansour, Marrakech MASON ROSE Royal Mansour, Marrakech 1 Royal Mansour, Marrakech KEY FACTS Royal Mansour has created a new oasis for its guests including fragrant landscaped gardens, a large swimming

More information

Sofitel is the only French luxury hotel brand with a presence on five continents with 120 addresses in almost 40 countries.

Sofitel is the only French luxury hotel brand with a presence on five continents with 120 addresses in almost 40 countries. Sofitel is the only French luxury hotel brand with a presence on five continents with 120 addresses in almost 40 countries. Sofitel offers a genuine experience of the French Art de Vivre through contemporary

More information

Genting Hong Kong Limited (Continued into Bermuda with limited liability Registration No.29337) (formerly known as Star Cruises Limited)

Genting Hong Kong Limited (Continued into Bermuda with limited liability Registration No.29337) (formerly known as Star Cruises Limited) PRESS RELEASE For Immediate Release DREAM CRUISES CELEBRATES THE FIRST STEEL CUT FOR GLOBAL CLASS SHIP With four mega cruise ships, Dream Cruises will offer worldwide itineraries to become Asia s Global

More information

2010 KEMPINSKI REBRANDING HOTELS IN CHINA GRAND KEMPINSKI HOTEL SHANGHAI

2010 KEMPINSKI REBRANDING HOTELS IN CHINA GRAND KEMPINSKI HOTEL SHANGHAI REBRANDING HOTELS IN CHINA GRAND KEMPINSKI HOTEL SHANGHAI Background Gran Melia Hotel, opened in Q4 2009, was rebranded in Q2 2013 to Grand Kempinski Hotel Shanghai. A 686 rooms & suites, full service,

More information

Thailand MICE Tourism. By Ms. Supawan Teerarat Vice President Strategic and Business Development Thailand Convention and Exhibition Bureau

Thailand MICE Tourism. By Ms. Supawan Teerarat Vice President Strategic and Business Development Thailand Convention and Exhibition Bureau Thailand MICE Tourism 1 By Ms. Supawan Teerarat Vice President Strategic and Business Development Thailand Convention and Exhibition Bureau OUTLINE I. Update on Thailand s MICE Segment a. Looking Back

More information

PAVANA VILLA - THAILAND, KOH SAMUI

PAVANA VILLA - THAILAND, KOH SAMUI PAVANA VILLA - THAILAND, KOH SAMUI 14 GUESTS, 6 BEDROOMS PAVANA VILLA Thailand, Koh Samui 14 Guests 6 Bedrooms SUMMARY 6 en-suite bedrooms Oceanfront property Infinity pool Covered children pool Covered

More information

Samoëns Morillon Grand Massif

Samoëns Morillon Grand Massif Samoëns Morillon Grand Massif France Haute Savoie - Samoëns Samoëns Morillon Grand Massif is the perfect choice for a family summer vacations in the mountains. Resort highlights On the Plateau des Saix,

More information

MARKETING & CREATIVE SERVICES/ PRODUCT DEVELOPMENT

MARKETING & CREATIVE SERVICES/ PRODUCT DEVELOPMENT MARKETING & CREATIVE SERVICES/ PRODUCT DEVELOPMENT PROGRAM OF WORK 2018/2019 Greater Miami Convention & Visitors Bureau The Official Destination Sales & Marketing Organization for Greater Miami and the

More information

MAKE SUMMER MEANINGFUL. YMCA CAMP SPAULDING 2018 Overnight Camp Guide

MAKE SUMMER MEANINGFUL. YMCA CAMP SPAULDING 2018 Overnight Camp Guide MAKE SUMMER MEANINGFUL YMCA CAMP SPAULDING 2018 Overnight Camp Guide WELCOME Since 1921, YMCA Camp Spaulding has been a focal point for children and adults to become the person they want to be. The Camp

More information

SUMMARY KEY FEATURES. All rooms have an ocean view Unique location on a black sand beach Large swimming pool

SUMMARY KEY FEATURES. All rooms have an ocean view Unique location on a black sand beach Large swimming pool SUMMARY Set in lush gardens at Lafayette Beach on the north east coast, the Tahiti Pearl Resort is the idyllic retreat boasting direct access to a unique volcanic black sanded beach, with stunning views

More information

Concierge. Your life, but better

Concierge. Your life, but better Concierge Your life, but better Use the concierge service and enjoy more quality time with friends and family A trusted service Why Ten Concierge? Our mission is to be the most trusted service in your

More information

GATEWAY TO HOME HOTELS AS THE HEART OF THEIR COMMUNITIES

GATEWAY TO HOME HOTELS AS THE HEART OF THEIR COMMUNITIES FAIRMONT LUXURY INSIGHTS REPORT GATEWAY TO HOME HOTELS AS THE HEART OF THEIR COMMUNITIES REGIONAL REPORT: FRANCE CASE STUDY: The Luxury Insights Report: Gateway to Home - Hotels as the Heart of their Communities

More information

AGENT GUIDE A HANDY-DANDY REFERENCE TO ALL THINGS G ADVENTURES INTRODUCING A NEW WAY TO EXPERIENCE THE WORLD

AGENT GUIDE A HANDY-DANDY REFERENCE TO ALL THINGS G ADVENTURES INTRODUCING A NEW WAY TO EXPERIENCE THE WORLD AGENT GUIDE A HANDY-DANDY REFERENCE TO ALL THINGS G ADVENTURES INTRODUCING A NEW WAY TO EXPERIENCE THE WORLD You don t just sell holidays. You present opportunities; A chance to do something great. Travel

More information

Luxury Within Your Reach

Luxury Within Your Reach Managed by Luxury Within Your Reach Cayan Cantara Managed by Rotana The Elegance of Cayan Cantara with the Touch of Rotana Join the elite at the new, state-of-the-art residential towers offered by Cayan

More information

Brand Platform. Upper midscale, limited-service hotels; located primarily in suburban/rural markets, with limited airport and urban locations.

Brand Platform. Upper midscale, limited-service hotels; located primarily in suburban/rural markets, with limited airport and urban locations. Brand Guide 2018 Brand Platform Positioning Essence Audience Value Proposition Brand Pillars Selling Line Upper midscale, limited-service hotels; located primarily in suburban/rural markets, with limited

More information

El Gouna Egypt explore A place to make you feel comfortable, where you can charge your batteries while we look after your every need. Whether it s for business or pleasure, we are happy to welcome you

More information

Dubai s hotels welcome over 11 million guests in 2013

Dubai s hotels welcome over 11 million guests in 2013 FOR IMMEDIATE RELEASE Dubai s hotels welcome over 11 million guests in 2013 - Figures show a 10.6 per cent increase year-on-year in hotel establishment guests, on track to achieve Dubai s Tourism Vision

More information

GATEWAY TO HOME HOTELS AS THE HEART OF THEIR COMMUNITIES

GATEWAY TO HOME HOTELS AS THE HEART OF THEIR COMMUNITIES FAIRMONT LUXURY INSIGHTS REPORT GATEWAY TO HOME HOTELS AS THE HEART OF THEIR COMMUNITIES REGIONAL REPORT: CHINA The Luxury Insights Report: Gateway to Home - Hotels as the Heart of their Communities is

More information

BALANCE WELLNESS BY ANANTARA

BALANCE WELLNESS BY ANANTARA BALANCE WELLNESS BY ANANTARA Wellness is an active process of making choices towards a healthier existence. It is the constant, conscious pursuit of living life to its fullest potential. The focus of our

More information

Transform Inspirations Into Experiences

Transform Inspirations Into Experiences Transform Inspirations Into Experiences One of the world s fastest growing entertainment brands, KidZania Singapore is a kid-sized indoor City with establishments such as a bank, hospital, fire station,

More information

Grand Massif Samoëns Morillon

Grand Massif Samoëns Morillon Grand Massif Samoëns Morillon France Haute Savoie - Samoëns Grand Massif Samoëns Morillon is the perfect choice for a family summer holiday in the mountains. Resort highlights On the Plateau des Saix,

More information

www.moevenpick-hotels.com s-hertogenbosch a Swiss welcome. Service Passionately Swiss. For us hospitality also means that the guest is a friend of the house at all times. At over 60 locations around the

More information

Pages Schedule, Descriptions and Additional Camp Information. Pages A Day in the Life of a Camper An Example Schedule

Pages Schedule, Descriptions and Additional Camp Information. Pages A Day in the Life of a Camper An Example Schedule Up-close encounters with nature, a tram ride, fun in the model railroad garden, early check-in and extended checkout, lunch from the Café, the best place for summer fun is at a Lauritzen Gardens Summer

More information

Your next hotel development opportunity

Your next hotel development opportunity Your next hotel development opportunity Welcome Leading global hotel company By remaining flexible, strategic, and focused on our brands consumer alliances, InterContinental Hotels Group (IHG ) has grown

More information

17-19 September 2019 Dubai World Trade Centre

17-19 September 2019 Dubai World Trade Centre 17-19 September 2019 Dubai World Trade Centre www.thehotelshow.com Continuing to Redefine Hospitality Together The Hotel Show Dubai is the largest, longest-standing and most prestigious hospitality trade

More information

Why invest in Banyan Tree?

Why invest in Banyan Tree? Why invest in Banyan Tree? BANYAN TREE GROUP POSITIONING Peaceful Luxury A sanctuary for the senses Vibrant Upper Upscale Sensing the moment Extended Stay Live, Laugh, Love Your Way Upscale Be Here, Be

More information

Tourism Australia s StRATEGIC and Creative Direction KAREN HALBERT I EGM CORPORATE AFFAIRS, GOVERNMENT & INDUSTRY

Tourism Australia s StRATEGIC and Creative Direction KAREN HALBERT I EGM CORPORATE AFFAIRS, GOVERNMENT & INDUSTRY Tourism Australia s StRATEGIC and Creative Direction KAREN HALBERT I EGM CORPORATE AFFAIRS, GOVERNMENT & INDUSTRY OUR VISION TO MAKE AUSTRALIA THE MOST DESIRABLE AND MEMORABLE DESTINATION ON EARTH ALIGNED

More information

Get caught by Ibiza s grace and beauty.

Get caught by Ibiza s grace and beauty. The Soul of Luxury. Get caught by Ibiza s grace and beauty. Seven Pines Resort Ibiza offers a sustainable and intense luxury experience inspired by the characteristic ease of the Ibicenco flair. Cosmopolitan

More information

YOUR SHIP WITHIN A SHIP

YOUR SHIP WITHIN A SHIP YOUR SHIP WITHIN A SHIP ONLY AN EXCLUSIVE EXPERIENCE CAN INSPIRE UNIQUE EMOTIONS MSC YACHT CLUB 6 Privacy, comfort and service at the summit of the ship. Discover a ship within a ship. From its elegant

More information

Red Sea Riviera, Port Ghalib, Marsa Alam, Red Sea, Egypt Telephone: Hotline: +(202)

Red Sea Riviera, Port Ghalib, Marsa Alam, Red Sea, Egypt Telephone: Hotline: +(202) Address: Red Sea Riviera, Port Ghalib, Marsa Alam, Red Sea, Egypt Telephone: +20 65 370 0100 Hotline: +(202) 16032 Resort s Email: info@sunrise-resorts.com Reservation Email: Hotel Manager: Hotel Manager

More information

Prospseinccet u19s95

Prospseinccet u19s95 Prospectus s i n c e 1 9 9 5 Sea Shell Hotel Sea Shell Hotel is one of the sister concerns of Sea Shell group, a pathfinder in the food and hospitality industry in Bangladesh since 1995. The Sea Shell

More information

What s New in VAX VacationAccess? VAX VacationAccess April 24, 2012 Enhancements Reference Guide

What s New in VAX VacationAccess? VAX VacationAccess April 24, 2012 Enhancements Reference Guide ? VAX VacationAccess April 24, 2012 Enhancements Reference Guide Intentionally left blank April 2012 VAX VacationAccess Page 2 Version Date: April 24, 2012 Introduction At VAX VacationAccess, we continue

More information

Camp Jack Hazard PO Box 3290, Modesto, CA (209) 965-7CJH

Camp Jack Hazard PO Box 3290, Modesto, CA (209) 965-7CJH Core Staff All Core Staff Members will work together as a team to implement the general camp program (i.e. facilitate all-camp activities such as Capture the Flag, assist with any site maintenance projects,

More information

Westin Cairo Golf Resort & Spa- Katameya Dunes. IGTM 2016 Palma, Spain

Westin Cairo Golf Resort & Spa- Katameya Dunes. IGTM 2016 Palma, Spain Westin Cairo Golf Resort & Spa- Katameya Dunes IGTM 2016 Palma, Spain Impressive Location Impressive Location The Westin Cairo Golf Resort and Spa is located inside Katameya Dunes Compound. Katameya Dunes

More information

Mr. Ahmad Ali Al Abdulla Alansaari. Chairman Central Hotels

Mr. Ahmad Ali Al Abdulla Alansaari. Chairman Central Hotels Company Profile Mr. Ahmad Ali Al Abdulla Alansaari Chairman Central Hotels CHAIRMAN S MESSAGE As a visionary which focused primarily in the creation of Upscale Buildings and Villas, that took the opportunity

More information

TOURISM PLAN

TOURISM PLAN GIPPSLAND accessible TOURISM PLAN 2013-2015 1 GIPPSLAND ACCESSIBLE TOURISM PLAN 2013-2015 Introduction Gippsland recognises the importance and benefits of building the region as an accessible tourism destination.

More information

Accommodation. *It can accommodate up to 2 people. *It can accommodate up to 4 persons at an additional charge. *It can accommodate up to 2 people.

Accommodation. *It can accommodate up to 2 people. *It can accommodate up to 4 persons at an additional charge. *It can accommodate up to 2 people. Philosophy Andronis Concept Wellness Resort welcomes you to a place of tantalizing beauty and tranquility. The pool suites, most of which are built to capture the sunset over the Aegean towards the caldera,

More information

PULLMAN BANGKOK KING POWER DISCOVER THE VIBRANT AND COSMOPOLITAN EXPERIENCE AT THE WORLD S FIRST PULLMAN HOTEL

PULLMAN BANGKOK KING POWER DISCOVER THE VIBRANT AND COSMOPOLITAN EXPERIENCE AT THE WORLD S FIRST PULLMAN HOTEL PULLMAN BANGKOK KING POWER DISCOVER THE VIBRANT AND COSMOPOLITAN EXPERIENCE AT THE WORLD S FIRST PULLMAN HOTEL THE PULLMAN BRAND A VIBRANT, ALLURING AND COSMOPOLITAN EXPERIENCE // BUSINESS LEISURE BRAND

More information

Mackay Region. Destination Tourism Strategy

Mackay Region. Destination Tourism Strategy Mackay Region Destination Tourism Strategy 2012 2016 Mackay Region The Mackay region offers an abundance of natural attractions including national parks, gorges, the Great Barrier Reef, numerous islands

More information

Ask anyone: we re top. Made just for you. Live communication

Ask anyone: we re top. Made just for you. Live communication Ask anyone: we re top. Made just for you. Live communication for all audiences so that you can succeed. Think of exhibition construction think of us. Messe Düsseldorf has had its own exhibition construction

More information

U Tropicana Alibaug Chondi Naka Mapgaon Road Alibaug India U Tropicana Alibaug

U Tropicana Alibaug Chondi Naka Mapgaon Road Alibaug India   U Tropicana Alibaug U Tropicana is destined to be one of the most luxurious resorts in Alibaug. It is located off Chondi Naka and just three kilometers from picturesque Kihim Beach. Alibaug is known for its beauty and is

More information

WHY INVEST IN BANYAN TREE

WHY INVEST IN BANYAN TREE WHY INVEST IN BANYAN TREE ACCORHOTELS GLOBAL DEVELOPMENT FEBRUARY 2018 1 Banyan Tree philosophy is based on providing a place for rejuvenation of the body, mind and soul in awe-inspiring locations around

More information

animals activities education

animals activities education animals activities education Register Today www.arflife.org Camps for Animal Lovers, Ages 4-18 Camp ARF s award-winning themed camps provide campers a day filled with educational and engaging animal-centered

More information

YOUR TIME YOUR STYLE YOUR WORLD

YOUR TIME YOUR STYLE YOUR WORLD YOUR TIME YOUR STYLE YOUR WORLD CENTARA GRAND BEACH RESORT SAMUI Chaweng is the most popular resort area on the island of Samui, a vibrant town with the best in entertainment, shopping and leisure, and

More information

YOUR CHOICE OF 8 EXPERIENCES ON US

YOUR CHOICE OF 8 EXPERIENCES ON US MULTI-GENERATIONAL EXPERIENCES AT SIX SENSES NINH VAN BAY YOUR CHOICE OF 8 EXPERIENCES ON US RECONNECT WITH FAMILY AT SIX SENSES NINH VAN BAY Take you pick, it's on us! When you stay for a minimum of three

More information

MAKE SUMMER MEANINGFUL YMCA CAMP SPAULDING 2019 Overnight Camp Guide

MAKE SUMMER MEANINGFUL YMCA CAMP SPAULDING 2019 Overnight Camp Guide MAKE SUMMER MEANINGFUL YMCA CAMP SPAULDING 2019 Overnight Camp Guide Nurture Your Best! Since 1921, YMCA Camp Spaulding has been a focal point for children and adults to become the person they want to

More information

USING SPECIAL INTERESTS TO DRIVE TRAVEL. Chris Atkinson TNZ Marketing Communications Manager Sectors Wednesday 12 March, 9am

USING SPECIAL INTERESTS TO DRIVE TRAVEL. Chris Atkinson TNZ Marketing Communications Manager Sectors Wednesday 12 March, 9am USING SPECIAL INTERESTS TO DRIVE TRAVEL Chris Atkinson TNZ Marketing Communications Manager Sectors Wednesday 12 March, 9am Agenda 1. Introduction 2. Special Interest (SI) overview and definition 3. Recap:

More information

Ensis fisheries M Industrial Zone - Hulumalé Midhilimagu Website: aira.mv

Ensis fisheries M Industrial Zone - Hulumalé Midhilimagu Website: aira.mv Ensis fisheries M1 15-16 Industrial Zone - Hulumalé Midhilimagu 335 6677 Email: hello@aira.mv Website: aira.mv COMMITMENT Your home is a definition of your personality and wellbeing. That s why, when you

More information

YOUR CHOICE OF 8 EXPERIENCES ON US

YOUR CHOICE OF 8 EXPERIENCES ON US MULTI-GENERATIONAL EXPERIENCES AT SIX SENSES NINH VAN BAY YOUR CHOICE OF 8 EXPERIENCES ON US RECONNECT WITH FAMILY AT SIX SENSES NINH VAN BAY Take you pick, it's on us! When you stay for a minimum of three

More information

An unparalleled wellness experience, surrounded by personal care, to become the new trendsetting resort in Bali

An unparalleled wellness experience, surrounded by personal care, to become the new trendsetting resort in Bali An unparalleled wellness experience, surrounded by personal care, to become the new trendsetting resort in Bali A sanctuary where each person is considered unique and requires personalized approach, ensuring

More information

Palm Court Coco s Pool Bar Lobby Lounge In-room dining

Palm Court Coco s Pool Bar Lobby Lounge In-room dining F A C T S Set moments away from the sandy beach of Nopparatthara and The Ao Nang area, Centara Anda Dhevi Resort & Spa Krabi is a family-friendly resort offering great leisure facilities that will appeal

More information

Pacific Resort Hotel Group

Pacific Resort Hotel Group Pacific Resort Hotel Group a boutique hotel and resort management company which brings to the South Pacific an impressive and enviable reputation for resort design, development and management. Where it

More information

Scenic villas for à la carte holidays

Scenic villas for à la carte holidays 2015/2016 Scenic villas for à la carte holidays In the privacy of your own villa enjoy the high-end and sophisticated service of a five-star resort. Heritage The Villas is located on the Domaine de Bel

More information

The Bottom Line: The spa industries future is bright if we want it to be!

The Bottom Line: The spa industries future is bright if we want it to be! The trends and research shows that we are in the midst of a shift and it is up to each and every one working in the industry to embrace the shift and develop your spa, or to stand still and watch others

More information

LAYAN & LAGUNA CHERNGTALAY BANGTAO & SURIN KALIM KATHU PATONG PHUKET TOWN

LAYAN & LAGUNA CHERNGTALAY BANGTAO & SURIN KALIM KATHU PATONG PHUKET TOWN T R I S A R A Trisara, named with the Sanskrit word meaning The Garden in the Third Heaven, is Phuket Island's most special resort experience. Wrapped in a tropical forest and exotic gardens, the 60-spacious

More information

Embrace a new holistic approach to wellbeing experiences

Embrace a new holistic approach to wellbeing experiences Embrace a new holistic approach to wellbeing experiences HOLISTIC WELLNESS RETREATS With a vision built on the legacy of creating the ultimate wellbeing solutions that transcend time, Rayya Wellness offers

More information

Four Bedroom Imperiale Villa

Four Bedroom Imperiale Villa Four Bedroom Imperiale Villa Eden Roc Cap Cana, Dominican Republic, Punta Cana Unique in the world: A massive natural grotto is the epicentre of the property, and gave its name to the property an exuberant

More information

STUDENT ONE ON ADELAIDE STREET, BRISBANE

STUDENT ONE ON ADELAIDE STREET, BRISBANE STUDENT ONE ON ADELAIDE STREET, BRISBANE OPENING JULY 2016 STUDENTONE.COM STUDENT ONE ON ADELAIDE STREET At Student One we put students at the heart of everything we do. Students will love the convenience

More information

Alpe d Huez 4T FRANCE NEW RESORT

Alpe d Huez 4T FRANCE NEW RESORT Alpe d Huez 4T FRANCE NEW RESORT A BRAND NEW UPSCALE RESORT, trendy & multi-faceted, gathering all generations, families and friends, and offering a wide range of skiing experiences and new activities

More information

THE MALAYSIAN THEME PARK BAROMETER

THE MALAYSIAN THEME PARK BAROMETER THE MALAYSIAN THEME PARK BAROMETER an established, agile and innovative omni-channel software and services company THE OMNICO BAROMETER PRE-BOOKING GUEST EXPERIENCES INTRODUCTION GUEST EXPERIENCES THAT

More information

MAINSTREAM HOTELS RIDING THE WELLNESS WAVE. Samantha Foster Destination Spa Management Ltd 8 th March, 2018.

MAINSTREAM HOTELS RIDING THE WELLNESS WAVE. Samantha Foster Destination Spa Management Ltd 8 th March, 2018. MAINSTREAM HOTELS RIDING THE WELLNESS WAVE Samantha Foster Destination Spa Management Ltd 8 th March, 2018. AGENDA Rise of Wellness Tourism Success Model: Wellness Retreats Pro s & Con s Are retreats right

More information

Insight Report: ASIA s Attraction and Theme Park Industry

Insight Report: ASIA s Attraction and Theme Park Industry Insight Report: ASIA s Attraction and Theme Park Industry Insight Report: ASIA s Attraction and Theme Park Industry Introduction Asia is often perceived as a region playing catch-up with the urbanised

More information

Club Med LES ARCS PANORAMA EAF PRODUCT MARKETING LES ARCS PANORAMA

Club Med LES ARCS PANORAMA EAF PRODUCT MARKETING LES ARCS PANORAMA Club Med LES ARCS PANORAMA 1 Club Med LES ARCS PANORAMA Nestled in an alpine forest clearing at the doorstep of high-altitude mountains, this modern gem is the perfect place to reinvigorate, relax, and

More information

AN INSPIRED SUMMER A FRESH SELECTION OF LUXURIOUS HOLIDAY EXPERIENCES CRAFTED EXCLUSIVELY FOR SUMMER 2018

AN INSPIRED SUMMER A FRESH SELECTION OF LUXURIOUS HOLIDAY EXPERIENCES CRAFTED EXCLUSIVELY FOR SUMMER 2018 A FRESH SELECTION OF LUXURIOUS HOLIDAY EXPERIENCES CRAFTED EXCLUSIVELY FOR SUMMER 2018 WELCOME SUMMER WITH A FRESH TAKE La Veranda Resort Phu Quoc MGallery By So tel's 'An Inspired Summer' is a unique

More information