Brand Cleaning Information

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1 Candlewood Suites Brand Standards Manual: Comforts of Home Bedding Collection and Standard Room Decor and Pillow Protectors Crib Sanitation (card and specifications) Guest Room, Bathroom, Kitchen and Suite Supplies, Equipment, and Amenities Proper Placement Guide: This guide shows how to properly place items for the Candlewood Suites brand. This guide can be found in Brand Central in the Brand Warehouse by searching: Proper Placement Guide. Comforts of Home Bedding Collection : Effective August 24, 2014, hotels are required to implement the following bedding components that must contain an approved label as outlined below. Hotels can find information on bedding requirements and transition guidelines in the Comforts of Home Bedding Collection and Bath Program Guide: starting on page 11. This guide can be found on Brand Central through IHG Merlin in the Brand Warehouse by searching: Comforts of Home.

2 Crowne Plaza Hotels and Resorts Online Brand Standards Manual: Sleep Advantage Bedding Program Crib Bedding and Sanitation Guest Room, Bathroom, and Kitchenette/Wet Bar Supplies, Equipment, and Amenities Special Club Floor Services Turndown Service Minibar Service

3 EVEN Hotels Brand Standards Manual: Crib Sanitation (card and specifications) Guest Room and Bathroom Supplies, Equipment, and Amenities Brand Experience Cleaning Guidelines: This resource is specific to the EVEN hotels brand. It includes brand specific cleaning and placement guidelines for a guest room, desk, bed, wardrobe, shelving, television, training zone, and bathroom. It also includes pictures for consistent placement of items and cleaning tips. Please reach out to the brand team to request a copy. Completed and Signed Cleaning Checklist: This resource is specific to the EVEN hotels brand. The checklist is to be filled out after each room cleaning, signed by a hotel colleague, on the brand approved card, and placed on the desk. This checklist may be ordered from InnerWorkings.

4 Holiday Inn Club Vacations Brand Standards Manual: (visuals included) Kids Suites and Bunk Beds Crib Sanitation Guest Room Collateral Guides Bathroom Supplies, Equipment, and Amenities Kitchen Supplies, Equipment, and Amenities

5 Holiday Inn Express Online Brand Standards Manual: (visuals included) Linen and terry Sofa Bed and Rollaway Beds Kids Suites and Bunk Beds Crib Sanitation (card and specifications) Guest Room and Bathroom Supplies, Equipment, and Amenities Keurig Brewer Cleaning Instructions: The K-Cup compartment should be checked during each room cleaning. Always remove and discard used K-Cup packs from the brewer, if necessary. 1. Visually inspect the K-Cup holder and water tank. 2. Rinse and clean the removable drip tray and drip plate. 3. Wipe down the brewer, as needed. Descaling should be conducted every 3-6 months to maintain equipment performance. Refer to the manufacturer s cleaning instructions provided with the equipment or available at on the Holiday Inn Express page under resources.

6 Holiday Inn Resort Online Brand Standards Manual: es Kids Suites and Bunk Beds Crib Sanitation (card and specifications) Guest Room, Bathroom, and Kitchenette/Wet Bar Supplies, Equipment, and Amenities

7 Holiday Inn Online Brand Standards Manual: Kids Suites and Bunk Beds Crib Sanitation (card and specifications) Guest Room, Bathroom, and Kitchenette Wet Bar Supplies, Equipment, and Amenities Keurig and The K-Cup compartment should be checked during each room cleaning. Always remove and discard used K-Cup packs from the brewer, if necessary. 1. Visually inspect the K-Cup holder and water tank. 2. Rinse and clean the removable drip tray and drip plate. 3. Wipe down the brewer, as needed. Descaling should be conducted every 3-6 months to maintain equipment performance. Refer to the manufacturer s cleaning instructions provided with the equipment or available at on the Holiday Inn brand page, under Resources.

8 Hotel Indigo Online Brand Standards Manual: es Sofa Bed and Rollaway Beds Crib Bedding and Sanitation Guest Room, Bathroom, and Kitchen/Wet Bar Supplies, Equipment, and Amenities Mural Cleaning Instructions:

9 InterContinental Hotel and Resorts Online Brand Standards Manual: es Sofa Bed and Rollaway Beds Crib Sanitation Guest Room, Bathroom, and Kitchenette/Wet Bar Supplies, Equipment, and Amenities Special Club Floor Services Turndown Service Minibar Service

10 Staybridge Suites Brand Standards Manual: and Pillow Protectors Laundering Instructions Crib and High Chair Sanitation Guest Room, Bathroom, Kitchen and Suite Supplies, Appliances, Equipment, and Amenities Proper Placement Guide: This guide shows how to properly place items for the Staybridge Suites brand. This guide can be found on Brand Central via IHG Merlin. Hotels may find guidelines on bedding requirements and transition guidelines at > Hotel topics or Applications: Brand Central > AMER Brand info & tools > Staybridge Suites Bedding and Laundry Documents > Staybridge Suites Hotel s Bedding Program Overview. All beds in guest suite bedrooms must be made as outlined in the Housekeeping Job Aid. Beds should be made per the Job Aid (found on IHG Merlin at com) prior to guest arrival, during light-touch housekeeping, and during weekly cleaning.

IHG. Supplementary Information 31 March 2016

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