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1 2015 Management & Administration Division Winners and Finalists If a category is not listed, it did not receive enough nominations to be judged. Category 26: Business Administration Manager/Team Finance Team, Sheraton Vistana Resort/ Starwood Vacation Ownership Kim Henderson, Bluegreen Vacations Jing Li, Hilton Grand Vacations Winner: Lucayan Resort Board of Directors, Lucayan Timeshare Owners Association Dan Garrison & Sam Slack, Resorts West Group Category 27: Business Administration Team Member Winner: Rachelynn French, Welk Resorts Heather Hatfield, Grand Pacific Resort Management Dave Lopes, Holiday Inn Club Vacations Bryan Maldonado, Holiday Inn Club Vacations Michael Riche, Holiday Inn Club Vacations Category 28: Inventory Revenue Management Manager/Team Inventory Revenue Management Team, Timeshares Only Inventory Management Team, Grand Pacific Resort Management Elizabeth Jones, Holiday Inn Club Vacations Revenue and Inventory Team, Gold Key Resorts Winner: RCI Revenue Management Reporting Team, RCI

2 Category 29: Owner/Customer Relations Manager/Team Club Liaison Team, Holiday Inn Club Vacations Consumer Affairs and Resolution Service Team, Starwood Vacation Ownership Grand Pacific Vacation Services Team, Grand Pacific Resort Management Hayley Thomas, Grand Pacific Resort Management Winner: Owner Customer Relations Team, Disney Vacation Development, Inc. Category 30: Owner/Customer Service Team Member Stewart Bloom, Hilton Grand Vacations Maria Garcia, Lifestyle Holidays Vacation Club Bernadette Philhower, Holiday Inn Club Vacations Claudia Ramirez, Welk Resorts Winner: Eli Yoder, Breckenridge Grand Vacations Category 31: Activities Program Manager or Team John Beardsley, Wyndham Vacation Ownership Winner: FUN Team, Sheraton Vistana Resort, Starwood Vacation Ownership Shannon Kucharski, San Clemente Cove, Grand Pacific Resort Management Bill Norton, Hilton Grand Vacations Winston Santos, Lifestyle Holidays Vacation Club Category 33: Communications/Public Relations Professional or Team Crisis Communications Team, Holiday Inn Club Vacations Marketing Communications Team, Gold Key Resorts David Calvert, Starwood Vacation Ownership Winner: Corporate Communications Team, Wyndham Vacation Ownership

3 Category 35 Visual Communications Professional or Team Brand, Communications & Creative Resources Team, Starwood Vacation Ownership Brand Services, Hilton Grand Vacations Winner: Creative Services Department, Diamond Resorts International Visual Communications Team, RCI Visual Communications Team, Welk Resorts Category 36: Human Resources Professional Erin Booth, Holiday Inn Club Vacations Rachel Hicks, MasterCorp Tangela Ince, Sheraton Vistana Villages, Starwood Vacation Ownership Winner: Rebecca Wilson, Bluegreen Vacations Category 37: Human Resources Team Human Resources Team, Breckenridge Grand Vacations Winner: Human Resources Team, ICE (International Cruise & Excursions, Inc.) Human Resources Leadership Team- Hospitality, Wyndham Vacation Ownership Marketing HR Team, Holiday Inn Club Vacations Recruiting Team, MasterCorp Category 38: Training and Development Manager/Team Diamond University of Excellence, Diamond Resorts International Bruce Perkins, Starwood Vacation Ownership Resort Operations Learning & Development Team, Bluegreen Vacations Eric Satterlund, Holiday Inn Club Vacations Winner: Sales, Marketing and Consumer Finance Learning & Development Team, SERVE Program, Wyndham Vacation Ownership

4 Category 39: Technology Project Manager Rob Catalano, Breckenridge Grand Vacations Winner: Jessica de la Torre, Bluegreen Vacations Melissa Gordon, Katana Software, Inc. In-House Automation Project Team, Bluegreen Vacations Jennifer Torrez, Starwood Vacation Ownership Category 40: Safety/Security Team Leslie English, Holiday Inn Club Vacations Winner: Duane Finley, Bluegreen Vacations Mountain Run Resort Safety Team, Bluegreen Vacations PHR Loss Prevention Team, Gold Key Resorts Safety Champions, Grand Pacific Resort Management Category 41: Resort General Manager Winner: Holly Ansley, Grand Pacific Palisades Resort& Hotel, Grand Pacific Resort Management Jamie Bertram, Bluegreen Vacations Greg Mafcher, Tybrisa Beach Resort Angela Nolan, Starwood Vacation Ownership Cherie Ordway, Wyndham Vacation Ownership Carlos Martino, Hilton Grand Vacations

5 Category 42: Resort Assistant Manager Paul Bird, Bluegreen Vacations Jeff Brock, Carlsbad Inn Beach Resort, Grand Pacific Resort Management Winner: Tedi Jones, Holiday Inn Club Vacations Adriana Riccitelli, Lifestyle Holidays Vacation Club Stacie Winsor, Bluegreen Vacations Category 43: Resort Department Manager Maureen Brown, Gold Key Resorts Clint Epperson, Bluegreen Vacations Megan Heil, Breckenridge Grand Vacations Winner: Tina Kalberg, Channel Island Shores, Grand Pacific Resort Management Category 44: Resort Operations Team Member/Team Winner: Jerilea Caldwell, Hilton Grand Vacations Melinda Clark, Holiday Inn Club Vacations John Neidert, Wyndham Vacation Ownership Resort Operations Team, Club Intrawest, Palm Desert Angel Soto & Team, Welk Resorts Category 45: Maintenance Team Member or Manager Ramon Alvarez, Coronado Beach Resort, Grand Pacific Resort Management Tony Liga, Bluegren Vacations Winner: Rick Marchiori, Breckenridge Grand Vacations Jeff Majeske, Bluegreen Vacations Abi Rodriguez, Holiday Inn Club Vacations

6 Category 46: Housekeeping Manager Linda Carranza, Carlsbad Inn Beach Resort, Grand Pacific Resort Management Nicole Hamlett, Gold Key Resorts Winner: Doris Transeau, Welk Resorts Imelda Vazquez Perez, MasterCorp Patty Jones, MasterCorp Category 47: Housekeeping Team Member Hafize Canbaz, Bluegreen Vacations Reynold Clerge, Holiday Inn Club Vacations Casemene Lapomerade, Sheraton Vistana Resort, Starwood Vacation Ownership Winner: Stepheny Powell, MasterCorp Ben Tai, MasterCorp Category 48: Green Sustainable Program within a Resort Carlsbad Inn Beach Resort Grand Pacific Resort Management Scottsdale Villa Mirage Chile & Herb Garden Diamond Resorts International Winner: The Westin Ka anapali Ocean Resort Villas Starwood Vacation Ownership Wyndham Green Sustainability Program Wyndham Vacation Ownership

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