CURRICULUM VITAE. Name : Arnis Hamonangan Sidabutar. : Jln.Gandaria 3 Rt 012/002 no.53 Kel.Pekayaon Kec.Pasar Rebo Jakarta Timur EDUCATION

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CURRICULUM VITAE Name : Arnis Hamonangan Sidabutar Permanent Address : Jln. Gandaria 3 Rt 012/002 no.53 Kel.Pekayaon Kec.Pasar Rebo Jakarta Timur Mobile Phone : 085217624815 Current Address : Jln.

1 CURRICULUM VITAE Name : Arnis Hamonangan Sidabutar Permanent Address : Jln. Gandaria 3 Rt 012/002 no.53 Kel.Pekayaon Kec.Pasar Rebo Jakarta Timur Mobile Phone : Current Address : Jln.Gandaria 3 Rt 012/002 no.53 Kel.Pekayaon Kec.Pasar Rebo Jakarta Timur Date of Birth : Medan,25 maret 1985 Family Status Religion Nationality : Single : Kristen protestan : Indonesian EDUCATION Year School Major Study SDN 015 Pagi Jakarta SMP Dharma Bakti SMK 20 Jakarta Tehnik mesin STT 10 Nopember Teknik mesin 1

2 PROFESSIONAL EXPERIENCE February 18, present Room Attendant. Aston Sentul Lake Resort, Bogor.**** (Pre Opening team) DUTIES AND RESPONSIBILITIES: Enters and prepares the room for cleaning. Makes bed. Dusts the room and furniture. Replenishes guestroom and bath supplies. Cleans the bathroom. Cleans the closet. Vacuums and racks the carpet. Checks and secures the rooms. Replenish amenities according to the operational standards. Deliver and retrieve items on loan to guests e.g. iron and ironing boards Ensure security of guest rooms and privacy of guests Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required Cleans guest bathroom/bed room/floor corridor. Responsible for replenishment of guest complimentary water. Responsible for the cleanliness and maintance of his work area. Responsible for the Hotel property in the work area. Attends to guest calls, guest requests /guest complaints in the area assigned to him. Authorise to enter in guestrooms for cleaning and providing turndown services as per requirement. Responsible for following the standard operating procedures. Responsible for achieving and exceeding the guest satisfaction score. 2

3 April 1, February 17, 2016 Room Attendant. Holiday Inn Express Kemayoran, Jakarta.*** (Pre Opening team) DUTIES AND RESPONSIBILITIES: Enters and prepares the room for cleaning. Makes bed. Dusts the room and furniture. Replenishes guestroom and bath supplies. Cleans the bathroom. Cleans the closet. Vacuums and racks the carpet. Checks and secures the rooms. Replenish amenities according to the operational standards. Deliver and retrieve items on loan to guests e.g. iron and ironing boards Ensure security of guest rooms and privacy of guests Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required Cleans guest bathroom/bed room/floor corridor. Responsible for replenishment of guest complimentary water. Responsible for the cleanliness and maintance of his work area. Responsible for the Hotel property in the work area. Attends to guest calls, guest requests /guest complaints in the area assigned to him. Authorise to enter in guestrooms for cleaning and providing turndown services as per requirement. Responsible for following the standard operating procedures. Responsible for achieving and exceeding the guest satisfaction score. 3

4 January 8, 2015 March 23, 2015 Housekeeping Attendant. Royal Tomang, JakartaBarat. Knows how to use and operate housekeeping equipment. Follows operational and shift change procedures and tasks. Performs daily deep cleaning of guestrooms, storage areas and laundry areas as assigned by the Housekeeping Supervisor or Executive Housekeeper and in accordance to the standards and procedures of Decore Hotels. Performs periodic heavy cleaning of guestrooms as requested. Sets up and organizes all furniture and amenities in guestrooms according to Decore Hotels standards. Determines priorities at shift start and plans for daily activities. Assists in laundry as required. Obtains vacancy, arrivals and departures reports and special requests for rooms and adheres to them whenever possible. Places guest, groups and room information in the appropriate filing systems. Maintains the cleanliness, neatness and organization of the housekeeping lounge and office as well as housekeeping carts, buckets and trays. 4

5 August 12, 2012 September 15, 2014 ; Room Attendant Mercure Jakarta Simatupang **** (Pre Opening team) Keep clean, neat and tidy all pantries after duty Prepare and cleaning the gues room base on HACCP Restocking yaur floor with line, guest supplies and amenities after completing routine jobs Cleaning and prepare the guest room base on Mercure's standar Report or makes a maintenance requests for any faults. ( bulbs, broken furniture etc ) Removing dirty cutlery. crockery and trays from corridors and guest room to HK pantries Checking for maintenance Reporting of any lost and found Cleaning,Prepare and setting of VIP rooms 5

6 LANGUAGES French: English: Thai: Spanish: spoken, written and read fluently 6

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