Ch. 3: Hospitality Past, Present and Future
|
|
- Warren Chandler
- 6 years ago
- Views:
Transcription
1 Ch. 3: Hospitality Past, Present and Future
2 When did Hospitality begin? First written records of travel was found on cave walls about 6000 years ago. We had JUST invented money, writing and the wheel. How did these inventions influence the industry?
3 The Sumerians Early History 4000 BC: lived in a region near the Persian Gulf called Mesopotamia. Grew grains which were turned into alcoholic beverages. Taverns started.
4 Early traders... Traveled from region to region to trade spices, gold and other exotic goods. Needed places to eat and sleep Inns and taverns built to accommodate their needs
5 Contributing Countries Egypt Built elegant burial tombs People wanted to see these tombs Base of the pyramid was used for large festivals Visitors wanted a reminder of their experience Souvenirs- item that reminds you of a place you have visited. Responsible for first cruises Cruises- pleasure trip taken by boat or ship.
6 Contributing Countries Greece Traveled all over Europe and established colonies Contributions Language: first universally accepted language of international trade. Money: became the standard exchange for monetary transactions.
7 Contributing Countries Roman Empire Defeated Greece in 146 BC and became the major world power Developed roads throughout their empire After fall of the Roman Empire, travel was dangerous and stopped. Middle Ages Churches offered places to stay Renaissance Rebirth of travel and artistic interests.
8 Development in the US Major contribution Grand Hotels Motels Restaurant Chains Fast-Food Businesses Franchises 4 Types of Travel Stagecoach Railroad Automobile Airplane
9 *GROUP WORK* Read and create notes for your assigned section. Make sure you include information about the first establishments and evolution of the industry Include vocabulary words
10 Inns for Stagecoach Travelers 16oo s- routes established Inns developed along routes Traded tired horses for rested ones (30 minutes) Meet and discuss politics/issues. Used for recruitment of soldiers during the American Revolutionary War. 1 st Hotel: City Hotel in New York Built in 1`794 $2/night
11 Grand Hotels for Railroad Travelers 1800 s development of railroads More comfort and less time Railroad Boom lead to first grand hotel Tremont Hotel in Boston in 1828 Hotelier: owner or manager of hotel Bellhop: take your bags to your room First places to use new technology Steam heat, elevators, electric lights European Hotel- Savoy Hotel Owned by Cesar Ritz Auguste Escoffier (chef) US-Statler Hotel chain Developed service rules
12 Motels for Automobile Travelers Motel combines basic hotel services with convenience Near highway Kemmons Wilson Developed the Holiday Inn chain Built on the edge of the town Cheaper land
13 Airport Hospitality for Air Travelers Commercial Jets in 1958 Hotels in center of town started to decline Airport hotels and restaurants were growing New vacation spots International travel grew Worldwide Corporations
14 Hospitality Today 4 Challenges Managers can Control Delivering Consistent Service Diversity of the Workforce Accommodating Special Needs Impact of Seasons
15 Delivering Consistent Service Success or failure depends on quality service- meeting or exceeding the customers expectations Consistent quality service is even more difficult to provide 2 Ways Managers Ensure Good Service: Procedures-develop and implement the policies Training-make sure everyone knows the procedures
16 Diversity of the Workforce Workforce is changing because the world is changing In the past, white males made up the largest part of the workforce. Now, women and minorities are entering the workforce in larger numbers. Diversity- word used to describe a group of people from a variety of backgrounds, cultures, religions, beliefs and languages.
17 Role of the Employer Help all employees Learn to work together Programs to support employee Opportunities for education, career and professional development Transportation to and from work Assistance in learning English Accessibility, career development and opportunities for advancement Retraining of job skills Daycare referrals or assistance Flexible Schedules
18 Accommodating Special Needs Special Needs includes: Medical conditions- Diabetes Physical disabilities- Wheelchair Mental disabilities May need special training, physical help Managers and coworkers must be patient and have good communication and problem solving skills Preferences based on religion, health or circumstances Americans with Disabilities Act- Public buildings be accessible to people with disabilities Accessible- able to be entered AND used by a person Examples- Ramps, Braille
19 Impact of Seasons Peak Seasons- seasons with highest demand Off-Peak Seasons- seasons with lowest demand Depends of Location During winter, demand in Chicago is low During spring/summer, demand in Ft. Lauderdale is high. Family Hotels are busiest during summer and December holidays. Business Hotels are slowest during these times because more people are taking vacations. Problems- staffing, slow business Solution- temporary staff, holiday help, lower prices to attract customers, marketing techniques
20 Factors Affecting Success Weather Political Conditions Economic Conditions Globalization
21 Weather Certain seasons-hurricane and tornado- cause declines in service and damage to property Resorts develop policies to protect them from the impact of bad weather No refund policies
22 Political Conditions War or unstable politics-no travel Sept. 11 th attacks on NYC and Washington DC affected worldwide travel For 3 days, no planes flew in the US International flights were rerouted For months, airport travel decreased due to fear Decline in travel for tourism Las Vegas and NYC suffered major economic loss- billions of dollars Because of 9-11, increase in concern about airports and transportation security Nov. 19, Aviation and Transportation Security Act was passed Makes airport security a federal responsibility
23 Economic Conditions Conditions rise and fall in cycles but those cycles are not regular Recession or Contraction- Period when the economy is slowing down or doing poorly. People have less money for leisure expenses and have to focus on their needs Hospitality is the first industry to be hurt and the last to recover. Why? Expansion- period when the economy is growing and doing well 1990 s- US experienced longest economic expansion in history
24 Globalization Process in which the economies of different nations become interconnected Global Economy- worldwide economy composed of its interconnected economies of all the nations 1990 s- Thailand experienced a major crisis leading to a recession around the world Before globalization, each country s economy was separate from others Transnational Corporation- Corporation that has major operations in several countries. Sign of a good economy is continued expansion
25 Trends for the Future Allows you to make fairly good predictions Comes from researching different materials Newspapers, magazines, professional organizations Help hospitality industries come up with special deals, promotions and services to offer. Trend- general direction in which something is moving In hospitality- direction in which customer preferences are moving. Fad- something that is extremely popular, but for a short amount of time Trend Research /Consumer Research- performed by marketing professionals Count how many people are buying specific goods and services at a specific point in time. Six months later, they count again. Past Trends Noticed- Use of Laptops Hotels offered internet connection and advertised this amenity.
26 4 Types of Trends Demographic Trends Social Trends Lifestyle Trends Technology Trends
27 Demographic Trend Demographic- study of characteristics of a population of people Age, income, ethnicity Subgroups- Demographic characteristic that is broken down into smaller groups Major Demographic Trends: Increase in the number of people over 65. Retired and like to travel Fastest growing part of the hospitality market Increase in the number of young people, 18-24, who travel
28 Social Trends change in the structure or beliefs of the society Recent Trends: Family Structures Gambling
29 Lifestyle Trends Change in the way people live their life Recent Lifestyle Trends: Concern for health Impulse Buying Last Minute vacation plans Desire to Learn and have new experiences Change in accommodations
30 Technology Trends Recent Trends: Computers ipod, ipad, iphone Streaming of movies Software Websites
Destination Marketing and the Lodging Industry STANDARD 2
Destination Marketing and the Lodging Industry STANDARD 2 Marketing The process of developing, promoting, and distributing products to satisfy customers needs and wants. It is a series of activities that
More informationHow does my local economy function? What would the economic consequences of a project or action be?
June 5th,2012 Client: City of Cortez Shane Hale Report Prepared for SBDC Ft. Lewis Report Prepared by Donna K. Graves Information Services Executive Summary - At the request of Joe Keck at the Small Business
More informationChapter 2 The Travel and Tourism Industry
Chapter 2 The Travel and Tourism Industry Introduction to the World of Hospitality After reading and studying this chapter, you should be able to: Define tourism List and explain reasons why people travel
More informationTHE LODGING INDUSTRY. Standard 2: Objective 1 Hospitality and Tourism Marketing
Standard 2: Objective 1 Hospitality and Tourism Marketing THE LODGING INDUSTRY Click here to play 25 Wackiest and Most Unique Hotels on Earth on YouTube Evolution of the Hotel INN Ancestor to the hotel
More informationStraitAway Airways. "We make flying special again!" Background Information
StraitAway Airways "We make flying special again!" StraitAway Airways is a small, privately owned seaplane company located in Nanaimo, BC, Canada. The company offers regular scheduled services between
More informationThe Economic Impact of Emirates in the United States. Prepared by:
Prepared by: www.av-econ.com Alexandria, Virginia July 2017 EXECUTIVE SUMMARY About Emirates Emirates Airline (Emirates), based in Dubai, United Arab Emirates (U.A.E.), was established in 1985 and since
More informationHotel Front Desk Clerks. An employment guide for newcomers to British Columbia
Contents 1. What Would I Do?... 2 2. Am I Suited For This Job?... 3 3. What Are The Wages And Benefits?... 4 4. What Is The Job Outlook In BC?... 5 5. How Do I Become A Hotel Front Desk Clerk?... 6 6.
More informationMid-Atlantic Tourism in 2030: Growth, Evolution and Challenges
Mid-Atlantic Tourism in 2030: Growth, Evolution and Challenges Geoff Lacher, Ph.D. Senior Economist, Tourism Economics DISCUSSION PAPER Dr. Geoff Lacher has been with Tourism Economics since June 2015,
More informationWho Visits Louisiana. A Presentation For the Louisiana Travel Promotion Association March 15, 2007
Who Visits Louisiana A Presentation For the Louisiana Travel Promotion Association March 15, 2007 Louisiana Market Share of U.S.Resident Visitors 2.4% 2.4% 2.3% 2.3% 2.2% 2.2% 2.1% 2.1% 2.0% 2.0% 2.4%
More informationIntroducing Aces... Key Differentiators. Aces 78% Visited casino on P12M trip
Introducing... 8% Predominantly driven by a love of gaming and gambling, this segment loves casinos and the related ambiance that provides them with a sense of escape. For this group, the casino resort
More informationCHAPTER FIVE PROSPECTS FOR FUTURE ECONOMIC DEVELOPMENT
CHAPTER FIVE PROSPECTS FOR FUTURE ECONOMIC DEVELOPMENT 5.1 GENERAL The recommended type and location of future land uses in Alpine should, in part, consider potential opportunities for future economic
More informationEvaluating Lodging Opportunities
Evaluating Lodging Opportunities This section explores market opportunities for new lodging accommodations in the downtown area. It will help you understand travel and visitation trends, existing competition,
More informationLecture 2 Tourism through ages
Lecture 2 Tourism through ages Revision Tourism is: The processes, activities and outcomes arising from the relationships and the interactions among tourists, tourism suppliers, host communities, and surrounding
More informationThe Travel and Tourism Industry in Vermont. A Benchmark Study of the Economic Impact of Visitor Expenditures on the Vermont Economy 2005
The Travel and Tourism Industry in Vermont A Benchmark Study of the Economic Impact of Visitor Expenditures on the Vermont Economy 2005 INTRODUCTION GENERAL November, 2006 This 2005 update of the original
More informationEVALUATING THE IMPACT OF THE ECONOMIC CRISIS ON GREEK TOURISM: PUBLIC
EVALUATING THE IMPACT OF THE ECONOMIC CRISIS ON GREEK TOURISM: PUBLIC PERCEPTIONS AMONG ROMANIANS Ana Maria Tuluc Ph. D Student Academy of Economic Studies Faculty of Economics Bucharest, Romania Abstract:
More informationIntroducing Connected Explorers...
Introducing... 8 Use smart phone/ tablet when travelling Key Differentiators 46 79 This segment has a psychological need to take a break from the everyday and be exposed to new experiences and knowledge.
More informationConsider the following: Do you travel on low cost airlines? What is your favorite airline? Are the tickets expensive? Do you get food and movies?
Lesson 1 T R A V E L I N G I N T H E 2 1 S T C E N T U R Y Key Point Airlines Consider the following: Do you travel on low cost airlines? What is your favorite airline? Are the tickets expensive? Do you
More informationMiddle East Tourism. The State of Tourism in the UAE, Jordan, and Dubai
Middle East Tourism Tourism was once a thriving industry in the Middle East. Until the mid-1990 s, people from all over the world went to virtually any Middle Eastern country with abandon. The appeal of
More informationIntroduction 3. Accommodation 4. Ireland Market 5. Activity Providers, Attractions, Retail and Transport 6. Overseas Market Performance 7.
Contents Page No: Introduction 3 Accommodation 4 Ireland Market 5 Activity Providers, Attractions, Retail and Transport 6 Overseas Market Performance 7 Prospects 8 Factors Impacting on Performance 9 Operational
More informationView Report Details. Global Cruise Market
View Report Details Global Cruise Market ----------------------------------- 2013 View Report Details Executive Summary Cruising is one of the fastest-growing industries in the travel and tourism sector.
More information20-Year Forecast: Strong Long-Term Growth
20-Year Forecast: Strong Long-Term Growth 10 RPKs (trillions) 8 Historical Future 6 4 2 Forecast growth annual rate 4.8% (2005-2024) Long-Term Growth 2005-2024 GDP = 2.9% Passenger = 4.8% Cargo = 6.2%
More information2013 ASTA Travel Agency Industry Overview
University of Massachusetts Amherst ScholarWorks@UMass Amherst Tourism Travel and Research Association: Advancing Tourism Research Globally 2013 Marketing Outlook Forum - Outlook for 2014 2013 ASTA Travel
More informationBell Work: HINT HINT HINT! Look on pg. 140
Bell Work: HINT HINT HINT! Look on pg. 140 Chapter 4 Section 4 The Age of Pericles By the end of the lesson, I can compare and contrast the lives of individual citizens in various governmental organizations.
More information2015 SAN DIEGO VISITOR PROFILE
2015 SAN DIEGO VISITOR PROFILE (UPDATED SEPTEMBER 2016) SAN DIEGO VISITOR PROFILE 6 THE SAN DIEGO VISITOR INDUSTRY In San Diego, the visitor industry is the second largest traded economy behind the research
More informationInsider's Guide: The Four Essential Ways to Save Money When Booking Your Cruise. EatSleepCruise.com. Sea the world one port at a time
Insider's Guide: The Four Essential Ways to Save Money When Booking Your Cruise EatSleepCruise.com Sea the world one port at a time Insider s Guide: The Four Essential Ways to Save Money When Booking Your
More informationTopic At Hand RTM 300. The issue we chose to discuss is tourism and the affects it has on the host communities.
RTM 300 Jenna Ruzicka Brett Estin Ericka Brown Cassie Lazaretto Topic At Hand The issue we chose to discuss is tourism and the affects it has on the host communities. Background Information Tourism is
More informationSLOW GROWTH OF SOUTHERN NEVADA ECONOMY
NEVADA S ECONOMY A monthly report produced for Commerce Real Estate Solutions by Stephen P. A. Brown, PhD, Center for Business & Economic Research, University of Nevada, Las Vegas To receive an electronic
More informationPasswords. Social Studies Vocabulary. Ancient Civilizations
Passwords Social Studies Vocabulary Ancient Civilizations To the Student What is an epic? Is it bad if a tyrant takes over a country? What does an astronomer do? Passwords: Social Studies Vocabulary will
More informationLESSON 1: The Geography of Greece (read p )
Name Period Parent Signature Teacher use only Chapter 9 Study Guide: Ancient Greece % MULTIPLE CHOICE: Using your textbook, completed folder activities, and your graded homework assignments, choose the
More informationDesert Protection. Protected on four sides. 1. Desert to the East & West 2. Cataracts to the South 3. Marshy Delta to North
EGYPTIAN PANELS Desert Protection Protected on four sides 1. Desert to the East & West 2. Cataracts to the South 3. Marshy Delta to North One of the most stable civilizations in history ANCIENT EGYPT AREAS
More informationAncient Egypt & Judaism
Ancient Egypt & Judaism OUTCOME: GEOGRAPHY, CULTURE, & THE OLD KINGDOM 1 CONSTRUCTIVE RESPONSE QUESTIONS 1. Summarize the geography of Egypt and its surrounding lands: 2. Describe Egyptian culture including
More informationAncient Middle East & Egypt (3200 B.C. 500 B.C. (pgs )
Ancient Middle East & Egypt (3200 B.C. 500 B.C. (pgs. 26 55) Map orientation: Orientation to the location of the first civilizations A primary similarity between early civilizations was rivers why was
More informationCHARACTERISTICS OF TRAVELERS FROM THE UNITED KINGDOM TO CALIFORNIA
CHARACTERISTICS OF TRAVELERS FROM THE UNITED KINGDOM TO CALIFORNIA - 2015 The UK was California s second largest overseas market with approximately 705,000 visitors to California in 2015, up from 686,000
More informationUS Lodging Real Estate Cycle
US Lodging Real Estate Cycle Earnings Development Lending Transactions Peak New Hotel Openings Peak Earnings Peak Transaction Activity New Project Announcements Full Operating Recovery Wall St. Activity
More informationLocation. Location. Location. just one of many reasons that keeps Chesapeake, VA, Always Prepared to Do Business.
Location. Location. Location. just one of many reasons that keeps Chesapeake, VA, Always Prepared to Do Business. w w w. c h e s a p e a k e v a. b i z IL IN MI OH WVA PA VA NY MD MA CT RI NJ DE Chesapeake
More informationHospitality Services A C C O M M O D A T I O N S A N D F O O D & B E V E R A G E
Hospitality Services A C C O M M O D A T I O N S A N D F O O D & B E V E R A G E Operating Sectors of the Tourism Industry Events Sector Food Services Sector Accommodation Sector Tourism Services Transportation
More informationTravel and Visitor Industry
Travel and Visitor Industry Businesses that serve the tourism industry also often serve the residents of Southeast Alaska. Examples are restaurants, travel agencies, and support services for air transportation.
More informationIntroduction 3. Accommodation 4. Ireland Market 5. Activity Providers, Attractions, Retail, Restaurants and Transport 6. Overseas Market Performance 7
Wave 2 September Contents Page No: Introduction Accommodation 4 Ireland Market 5 Activity Providers, Attractions, Retail, Restaurants and Transport 6 Overseas Market Performance 7 Prospects 8 Factors Impacting
More informationCASE 2. Hilton Hotels
CASE 2 Hilton Hotels Hilton Hotels Corporation owns, manages and/or franchises hotels, casino-hotels and inns; sells furnishings, equipment, and supplies to hotels, motels, and inns; and operates a computerized
More informationPilot Supply at the Regional Airlines: Airline Response to the Changing Environment and the Impact on Pilot Hiring
National Training Aircraft Symposium (NTAS) 2017 - Training Pilots of the Future: Techniques & Technology Aug 15th, 10:15 AM - 11:45 AM Pilot Supply at the Regional Airlines: Airline Response to the Changing
More informationCruise Pulse TM Travel Agent Panel Survey. Wave Season Kick-off Edition
Cruise Pulse TM Travel Agent Panel Survey Wave Season Kick-off Edition Contents Survey Methodology Prologue Cruise Booking and Pricing Trends Travel Agent Optimism Index Cruise Segments Hot or Not? 2009
More informationCompustat. Data Navigator. White Paper: Lodging Industry-Specific Data
Compustat Data Navigator White Paper: Lodging Industry-Specific Data November 2008 Data Navigator: Lodging Industry-Specific Data There are several important lodging metrics to that are unavailable on
More informationDemographics and Behavior of First Time Visitors to Charleston
Demographics and Behavior of First Time Visitors to Charleston Bing Pan, Ph.D. Office of Tourism Analysis, School of Business, College of Charleston April 14, 2015 CACVB Travel Council Meeting I was a
More information2009 Muskoka Airport Economic Impact Study
2009 Muskoka Airport Economic Impact Study November 4, 2009 Prepared by The District of Muskoka Planning and Economic Development Department BACKGROUND The Muskoka Airport is situated at the north end
More informationChapter Introduction
Introduction Chapter Introduction This chapter will introduce you to the Ancient Greeks. You will learn about early Greek history, society, and government. Section 1: The Rise of City-States Section 2:
More informationProspects for international tourism
Prospects for international tourism Project LINK UN DESA Expert Group Meeting on the World Economy, NYC, USA 24-26 October 211 John G.C. Kester Programme Manager, Tourism Trends and Marketing Strategies
More informationSabre Summer Defining times. Defining company.
Sabre Summer 2002 Defining times. Defining company. The travel industry is not recovering as we had anticipated, yet we met earnings expectations. We continue to take actions across our portfolio to bring
More informationThe Economic Impact of Tourism in North Carolina. Tourism Satellite Account Calendar Year 2015
The Economic Impact of Tourism in North Carolina Tourism Satellite Account Calendar Year 2015 Key results 2 Total tourism demand tallied $28.3 billion in 2015, expanding 3.6%. This marks another new high
More informationDo Now. What is a theocracy? What did farmers rely on in Mesopotamia? What was the most famous building in Mesopotamia?
Do Now What is a theocracy? What did farmers rely on in Mesopotamia? What was the most famous building in Mesopotamia? Ch. 2 sect. 2 WORLD HISTORY Impact of Geography The Nile starts in the heart of Africa
More informationThe Recruiting Landscape of Fabulous Las Vegas. The most dynamic city in the World >> 0 >> 1 >> 2 >> 3 >> 4 >> QUICK FACT:
The Recruiting Landscape of Fabulous Las Vegas The most dynamic city in the World QUICK FACT: Only 3.6% of residents are true Native Nevadans 1 The DNA of Las Vegas Las Vegas People Population Ethnicity
More informationCHARACTERISTICS OF TRAVELERS FROM SOUTH AMERICA TO CALIFORNIA 2014
CHARACTERISTICS OF TRAVELERS FROM SOUTH AMERICA TO CALIFORNIA 2014 South was one of California s large overseas markets with approximately 467,000 visitors to California in 2014. Collectively visitors
More informationDestination Visitor Survey Strategic Regional Research Queensland: Understanding the Queensland Touring Group
Destination Visitor Survey Strategic Regional Research : Understanding the Touring Group Introduction Tourism is a major industry for (Qld), directly contributing around 124,000 jobs annually. In the year
More informationCHARACTERISTICS OF TRAVELERS FROM SOUTH AMERICA TO CALIFORNIA 2015
CHARACTERISTICS OF TRAVELERS FROM SOUTH AMERICA TO CALIFORNIA 2015 The South n region is a large and growing overseas market with approximately 492,000 combined visitors to California in 2015. Collectively
More informationMarch 2011 Visitor Profile
RESEARCH DATA SERVICES, INC. 777 SOUTH HARBOUR ISLAND BOULEVARD SUITE 260 TAMPA, FLORIDA 33602 TEL (813) 254-2975 FAX (813) 223-2986 Visit St. Petersburg/Clearwater March 2011 Visitor Profile Prepared
More informationThe Hotel Industry: The United States, Virginia And Hampton Roads
The Hotel Industry: The United States, Virginia And Hampton Roads THE HOTEL INDUSTRY: THE UNITED STATES, VIRGINIA AND HAMPTON ROADS Do not forget to show hospitality to strangers. Hebrews 12:2 This chapter
More informationHOLLYWOOD & HIGHLAND ON THE CORNER OF HERE & NOW, THE CENTER OF THE CITY IS ALIVE
ON THE CORNER OF HERE & NOW, THE CENTER OF THE CITY IS ALIVE AN UNFORGETTABLE HOLLYWOOD EXPERIENCE On the corner of here and now, Hollywood & Highland is the start of every Hollywood experience. Offering
More informationHOTEL MARKET SUPPLY AND DEMAND ANALYSIS
HOTEL MARKET SUPPLY AND DEMAND ANALYSIS February 4th, 2010 Daniel H. Lesser Senior Managing Director Industry Leader Hospitality & Gaming Group CB Richard Ellis, Inc. One Penn Plaza, Suite 1835 New York,
More informationTourism Impacts and Second Home Development in Pender County: A Sustainable Approach
Tourism Impacts and Second Home Development in Pender County: A Sustainable Approach (Funded by North Carolina Sea Grant) Center for Sustainable Tourism Division of Research and Graduate Studies East Carolina
More informationAirlines across the world connected a record number of cities this year, with more than 20,000 city pair connections*
1 Airlines across the world connected a record number of cities this year, with more than 20,000 city pair connections*. This is a 1,351 increase over 2016 and a doubling of service since 1996, when there
More informationMARKET TRENDS AND OPPORTUNITIES
Team North America Chicago Los Angeles New York San Francisco MARKET TRENDS AND OPPORTUNITIES Tourism Marketing Workshop Manila, Philippines 10-12 October 2012 Historical Outbound Travel Data United States,
More informationThe top three must visit vacation destinations with children between 12 and 18 years of age include Disney Parks, Europe and Washington, DC.
The top three must visit vacation destinations with children between 12 and 18 years of age include Disney Parks, Europe and Washington, DC. Ypartnership/Harrison Group 2010 Portrait of American Travelers
More informationLODGING INDUSTRY PROFILE
2004 LODGING INDUSTRY PROFILE All fi gures are for year-end 2003. Figures for 2004 will not be available until mid-2005 www.ahla.com 2003 AT-A-GLANCE STATISTICAL FIGURES 47,584 properties* 4,415,696 guestrooms
More informationBIG DATA, HAPPY GUESTS: USING ANALYTICS TO ENHANCE HOTEL OPERATIONS
BIG DATA, HAPPY GUESTS: USING ANALYTICS TO ENHANCE HOTEL OPERATIONS The power of big data has proven itself in many industries, helping companies save money, increase efficiencies and make more informed
More informationEconomic and Tourism Industry Outlook February 2018
Economic and Tourism Industry Outlook 2018 7 February 2018 1 Key Issues in Thai Economy Growth Projections for Thai Economy in 2017 and 2018 %YoY 3.9 4.0 4.0 3.2 3.0 2.0 1.0 0.0 2016 2017F 2018F Source:
More informationRFP No B013 Travel Agency Services for the Metropolitan Washington Airports Authority
RFP No. 1-15-B013 Travel Agency Services for the Metropolitan Washington Airports Authority Questions and Answers Notice: Questions may have been edited for clarity and relevance. 1. What was the total
More information58% Estimated GDP per capita (2012) $9,095 USD. 5% GDP growth (2011) 9.3% 20% GDP growth (2012) 7.7% 23% Forecasted GDP growth (2013) 7.
China JUNE 2014 Overview China was British Columbia s (BC) second largest international market in terms of direct customs entries in 2013; up two spots from 2012. BC accounted for nearly 6 of China s direct
More informationMediterranean Sea Persian Gulf Red Sea Tigris River Euphrates River Sumer Fertile Crescent
GEOGRAPHY MESOPOTAMIA MAP Mediterranean Sea Persian Gulf Red Sea Tigris River Euphrates River Sumer Fertile Crescent ACHIEVEMENT INTELLECT RELIGION POLITICS SOCIETY ECONOMY N Fertile Crescent - lots of
More informationNorth Carolina - The Great Trails State
STRONGER BY DESIGN North Carolina - The Great Trails State Carolina Thread Trail Forum December 2014 Iona L. Thomas, AICP Stewart Greenway Design Group ithomas@stewartinc.com 919.866.4762 NC Good Roads
More informationAir Transport Industry
Air Transport Industry Structure, Economics, Operations Northwestern University Transportation Center April 28, 2016 Peter L. Smith Context The Presenter BA Harvard, MST Northwestern, MBA Foster School
More informationManagement s Review and Analysis of Financial Position
Management s Review and Analysis of Financial Position Japan Airlines System Corporation and Consolidated Subsidiaries Years Ended March 31, 22 and 23 Consolidated operating revenues 2,4 1,8 1,2 6 21 22
More informationWelcome to Egypt! But before we talk about anything else, we have to talk about the most important thing in Egypt. (other than me) the Nile River.
Welcome to Egypt! Hi! My name is Sphinxy, your tour guide through the gift of the Nile. I ll show you all you need to know about the ancient kingdom of Egypt. (other than me) the Nile River. But before
More informationName: Period: Date: Mediterranean Sea , '13"N 18 48'30"E. Nile River , '14.06"N 31 26'27.
Name: : Date: Directions: Label the items in this column on the map. Mediterranean Sea 35.603719, 18.808594 35 36'13"N 18 48'30"E Nile River 26.853906, 3440919 26 51'14.06"N 31 26'27.31"E River Current
More informationTourism as an economic activity has been gaining tremendous. importance in today's world and is currently the fastest growing sector of
1 1. Introduction. 1.1 Tourism: An Overview. Tourism as an economic activity has been gaining tremendous importance in today's world and is currently the fastest growing sector of the world economy. Tourism
More informationD EVLIN L AW F IRM P.C. P.O. B OX P HOENIX, A RIZONA
D EVLIN L AW F IRM P.C. P.O. B OX 10477 P HOENIX, A RIZONA 85064-0477 L I S A S O M M E R D E V L I N Solving Room Block Management Issues: Requiring Attendees to Reserve Rooms in the Official Room Block.
More informationOregon 2009 Visitor Report June, 2010
Oregon 2009 Visitor Report June, 200 Table of Contents Introduction...... 3 Methodology.. 4 U.S. Travel Market Size & Structure.. 5 Oregon s Travel Market Size & Structure...... Overnight Trip Detail............
More informationExternal factors that influence the airline industry
Overview: External factors that influence the airline industry By Teresa Cederholm S ep 03, 2014. 07:03 PM Must-know: External factors that influence the airline industry External factors that influence
More informationFACTORS INFLUENCING TOURISM IN THE CARIBBEAN
FACTORS INFLUENCING TOURISM IN THE CARIBBEAN 1 Form 5 Term 1 Ann Maureen Samm-Regis FACTORS INFLUENCING TOURISM IN THE CARIBBEAN 1. Climate and weather 2. Accessibility 3. The exchange rate 4. Infrastructure
More informationCaptain s Choice is the recognised leader in luxury travel to remote and exotic destinations.
TOUR DOCTOR - APPLICATION FORM A BRIEF COMPANY HISTORY Captain s Choice Croydon Travel was established in 1971 by Phil Asker and his family. Ever since the company s inception, Phil was at the forefront
More informationCHARACTERISTICS OF TRAVELERS FROM CHINA TO CALIFORNIA
CHARACTERISTICS OF TRAVELERS FROM CHINA TO CALIFORNIA - 2015 In 2015 visitation to California rose to a record high of approximately 1,162,000, making California s largest overseas market.* Collectively,
More informationEast Dunbartonshire Area Profile
East Dunbartonshire Area Profile May 2014 Contents Executive Summary.. page 3 Introduction.. page 6 Population page 7 Age Structure. page 9 Population Projections page 11 Life Expectancy page 12 Ethnicity.
More informationCARIBBEAN TRENDS IN THE HOTEL INDUSTRY TWELFTH EDITION SAMPLE
CARIBBEAN TRENDS IN THE HOTEL INDUSTRY TWELFTH EDITION - 2017 Maps Table of Contents Map of the Caribbean Region 5 One Step Back 6 Caribbean Hospitality Industry Updates Airbnb in the Caribbean 8 How Currency
More informationECONOMIC IMPACT REPORT
ECONOMIC IMPACT 2017 REPORT How the Lyft community is increasing support for local economies, earning more supplemental income, and improving the health of their cities. A decade ago, Lyft embarked on
More informationChina Lodging Group, Limited. Investor Presentation November 2011
China Lodging Group, Limited Investor Presentation November 2011 Safe Harbor Statement Statements in this presentation contain "forward-looking" statements within the meaning of Section 27A of the Securities
More informationJ.D. Power and Associates Reports: Overall Satisfaction with Hotel Brands in Europe Declines across All Areas of the Guest Experience
Reports: Overall Satisfaction with Hotel Brands in Europe Declines across All Areas of the Guest Experience Hilton Garden Inn; Premier Inn; Ramada Hotels; and Steigenberger Hotels and Each Rank Highest
More informationLecture 4 Tourism Product
Lecture 4 Tourism Product Agenda for today Quick revision The tourism product Revision Tourist are classified according to their needs and their personal reasons for travelling into FOUR main categories.
More informationWelcome to New York the city that never sleeps!! NEW YORK PACKAGE (2 NIGHTS/3 DAYS)
NEW YORK PACKAGE (2 NIGHTS/3 DAYS) Day 1- Arrive at New York Welcome to USA. Arrive at JFK/LGA Airport and take a pre- booked shuttle ride to the hotel. Check into the hotel after 3PM. Enjoy the evening
More informationOregon 2011 Visitor Final Report
Oregon 0 Visitor Final Report Table of Contents Introduction...... 3 Methodology.. U.S. Travel Market Size & Structure..... 5 Oregon Travel Market Size & Structure... Overnight Trip Detail............
More informationHotel Valuation and Transaction Trends for the U.S. Lodging Industry
Hotel Valuation and Transaction Trends for the U.S. Lodging Industry June 2010 Presented by Steve Rushmore, MAI, FRICS, CHA srushmore@hvs.com - 1 - Value Trend for a Typical U.S. Hotel 1987 1988 1989 1990
More informationThe state of the casino industries
www.ibisworld.com Special Report January 2010 1 Special Report January 2010 The U.S. casino industries today The economic crisis that has gripped the globe has had a profound impact on the casino industries
More informationTourism in numbers
Tourism in numbers 2013-2014 Glenda Varlack Introduction Tourism is a social, cultural and economic experience which involves the movement of people to countries or places outside their usual environment
More informationThe Context, Meaning and Scope of Tourism
Reading Practice The Context, Meaning and Scope of Tourism A Travel has existed since the beginning of time, when primitive man set out, often traversing great distances in search of game, which provided
More informationESL Podcast 442 Flying on Low-Cost Airlines
GLOSSARY airline reservations arrangements to take a flight at a specific date and time in the future * If we make our airline reservations early, we ll pay less than people who wait until the last minute.
More informationLouisiana Travel Pulse February 2008
Louisiana Travel Pulse February 2008 Produced by the Louisiana Office of Tourism Analysis/Highlights: * At the end of 2007 there were approximately 76,400 rooms in 715 hotel/motel properties in Louisiana.
More informationOverview of the Southern Nevada Convention and Meeting Segment
Executive Summary Applied Analysis was retained by the Las Vegas Convention and Visitors Authority (the LVCVA ) to review and analyze the economic impacts associated with its various operations and southern
More informationWright City Business Park
Wright City Business Park 51.69 Acres SITE Wright City Business Park is a 51.69 acre site ideal for large distribution or manufacturing uses. Located approximately ¼ mile west of I-70 exit 199, Wright
More informationChallenges and Changes! Jeff Hamiel! Metropolitan Airports Commission!
Challenges and Changes! Jeff Hamiel! Metropolitan Airports Commission! Industry Consolidation! Trend: Airline Outsourcing! Above- and below-wing services! Aircraft cleaning! Wheelchair assistance services!
More informationTourism In The World
HALAL TOURISM Tourism In The World The fourth largest Industry in the world 1,4 1,2 1 0,8 0,6 0,4 0,2 0 Annual Tourism Statistic 1,245 1,159 1,078 1,087 1,135 1,001 2012 2013 2014 Tourism Revenue (trilion
More informationWORKING THE CRUISE MARKET IN THE NT
WORKING THE CRUISE MARKET IN THE NT Darwin Cruise Ship Terminal 20 November 2012 Richard Schoonraad Manager, Cruise Sector Development AGENDA Tourism NT Market Overview Cruise Lines who s who? Getting
More informationAUGUST 2008 MONTHLY PASSENGER AND CARGO STATISTICS
Inter-Office Memo Reno-Tahoe Airport Authority Date: October 2, 2008 To: Statistics Recipients From: Tom Medland, Director Air Service Business Development Subject: RENO-TAHOE INTERNATIONAL AIRPORT PASSENGER
More informationEXECUTIVE SUMMARY. hospitality compensation as a share of total compensation at. Page 1
EXECUTIVE SUMMARY Applied Analysis was retained by the Las Vegas Convention and Visitors Authority (the LVCVA ) to review and analyze the economic impacts associated with its various operations and southern
More information