Frequently asked Questions

Transcription

1 Frequently asked Questions Content REGISTRATION AND ACCREDITATION How do I know if I am registered at the Conference? What is the difference between observer and delegate? Being registered or listed in the participant s list means being "accredited"? Where and when can I do the accreditation? What kind of document do I need for accreditation?... 3 TYPES OF BADGES What types of badges exist and what do they mean? How do I know which events have I the right to enter? What do I do if I lost my badge?... 4 TRANSFERS AND HOTELS Will there be transportation available for attendees? What are the "official hotels"? What if I booked my hotel directly? Will there be transportation between official hotels and the venue hotel? How do I know what shuttles should I take?... 4 EVENTS AND LOCATIONS OF FIDES What events are happening during FIDES 2015? Where are the conferences and social events of FIDES 2015? What is the dressing code?... 6 THE COMPANIONS TOUR I am registered as a companion, where do I have to catch the tour? What should I bring? On Wednesday it says that there are two options, how do I choose one? Will there be a place where to hold bilateral meetings? Would there be a "meeting point"?... 7 CLIMATE, ELECTRICITY AND CURRENCY... 7

2 22. How is climate in Santiago? What type of voltage is there in Chile? What currency is used in Chile?... 7 ABOUT THE SMARTPHONES AND TABLETS S APP Is there an official FIDES 2015 App? How do I download the App? The App asks for a username and password, how do I get it? Can I send s and contact people through this App? I wish to send s to other attendees, but I can t... 8 REGISTRATION AND ACCREDITATION 1. How do I know if I am registered at the Conference? You can see the list of participants of FIDES 2015 here. If your name is on the list, means that you are registered, if it s not, means that either you are not or you don t have the Delegate or Observer category, so you should read question What is the difference between observer and delegate? "Delegates" are people who belong to a company that, in turn, is an active member or adherent of the Inter-American Federation of insurance companies (FIDES). "Observers" are people who do not belong to a company that is an active member or adherent of the Inter-American Federation of insurance companies (FIDES). 3. Being registered or listed in the participant s list means being "accredited"? NO, accreditation is a process in which is given the credentials or personal badge to enter events, Conference and tours (in the case of companions), since you must always carry the personal badge to enter anyone of the events. 4. Where and when can I do the accreditation? For accreditation, the Organization will have the following areas:

3 At the airport on Saturday 24 and Sunday 25. There will be a Fides boost from 7 am to 0:30 am (next day) each day. At the W Hotel (1 and - 4 floors), Saturday 24 and Sunday 25 from 9 am to 6 pm, and Monday 26 and Tuesday 27 from 7:30 am to 5:30 pm. At the hotels: NH Collection, Ritz Carlton, and Atton El Bosque, on Sunday 25 from 10 am to 5:00 pm. At Parque Araucano on Sunday 25 from 6:00 pm 5. What kind of document do I need for accreditation? It is important for you to bring any kind of official document to authenticate yourself: passport, I.D., Driver s License, social security ID. TYPES OF BADGES 6. What types of badges exist and what do they mean? There will be 8 different types of badges. Each has implications with respect to the type of event that you can attend. For this reason, it is important that you carry all the time your personal badge with you. 7. How do I know which events have I the right to enter? The "delegates" and "observers" have full access to all the conferences, to the welcome cocktail and Gala dinner. The companions of the delegates and observers, can get up to the companion s tour every day, go to the welcome cocktail and the Gala dinner. The "Conference delegates" have full access to all conferences and welcome cocktail. " Conference Companion" have access to the welcome cocktail and the Gala dinner. The "Press" has full access to all conferences The "Host ExpoFides" have access to the W hotel Convention Center and to stay in their respective Stand/Studio or salon.

4 The "visit - supplier" are people who give support to exhibitors of ExpoFides and remain some minutes at the Convention Center. 8. What do I do if I lost my badge? You have to go to the accreditation boost at the floor 1 W Hotel and ask for a new valid one. TRANSFERS AND HOTELS 9. Will there be transportation available for attendees? The Organization has arranged courtesy buses for attendees: - Saturday 24 and Sunday 25: from the Airport to the official hotels of FIDES 2015 area, from 7 am to 11 pm - Sunday 25: from the W Hotel to the place of the inauguration cocktail (Parque Araucano) since 6 pm, and return to hotels since 9 pm - Tuesday 27: from the W Hotel to the place of the Gala dinner (Club Hipico) from 6:15pm, and return to hotels from 11:15 pm - Wednesday 28 and Thursday 29: from the W Hotel to the Airport, from 12 pm to 10:30 pm on Wednesday, and from 6:30 am to 10:30 pm on Thursday. 10. What are the "official hotels"? Those whose offer has being made available through the FIDES web site and hotels which basically are those who are in the vicinity of the Venue Hotel. 11. What if I booked my hotel directly? If the hotel is among the official hotels, there will be transportation to them; otherwise, you must provide your own transportation. 12. Will there be transportation between official hotels and the venue hotel? Yes, although most of the hotels are just a short distance from the Venue hotel, for those more remote hotels there will be available courtesy vans that will make the journey on a regular basis. 13. How do I know what shuttles should I take? There will be a buses route identify by colors according to the hotel zone they will go. These routes are:

5 EVENTS AND LOCATIONS OF FIDES What events are happening during FIDES 2015? Officially there are 5 events that happen during the Conference: The Conference itself or academic program, goes on during the mornings of Monday, Tuesday and Wednesday. The Expofides, where about 60 exhibitors are showing their products and services to the attendees The official 2 social events: Welcome cocktail, on Sunday, and Gala dinner on Tuesday The companion s tour that take place every day with a duration and specific program 15. Where are the conferences and social events of FIDES 2015? Conference and ExpoFides: will take place at the Convention Center of the W Hotel (calle Isidora Goyenechea 3000, Las Condes, ), which is located on the floor - 3.

6 Welcome cocktail: will be held at Parque Araucano on Sunday 25 (entrance through Presidente Riesco Street, at the intersection with Manquehue Sur Street). Gala dinner: will take place at Club Hípico de Santiago, on Tuesday 27 (Blanco Encalada Avenue 2540, Santiago). 16. What is the dressing code? There is no dress code for the Conference or the companion s tour, but there is for social events: Welcome cocktail: business casual. As this cocktail will be held in a park at the open, it is recommended carry some kind of warm clothes to those who need it, since temperatures drop in the night in Santiago. Gala dinner: business formal. While most of the dinner takes place inside, the previous cocktail will be outdoors, which is why we recommend taking precautions for low temperatures Conference: no dressing code THE COMPANIONS TOUR 17. I am registered as a companion, where do I have to catch the tour? Each day, according to the companion s program, there will be buses at the entrance of W hotel that will do the tour. 18. What should I bring? First, you must wear your badge; otherwise you cannot get up the bus. Then, you must take money if you want to buy some souvenir. The lunch on Monday and Tuesday are included. 19. On Wednesday it says that there are two options, how do I choose one? If you have not reported your preference, please do so by sending an to fides2015@sportstour.cl The number of attendees for each option is limited, then, if you have not registered before, your option will be subject to vacancies.

7 BILATERAL MEETINGS BUSINESS 20. Will there be a place where to hold bilateral meetings? YES, during Monday and Tuesday, after conference s sessions, the great rooms of the Convention Center at the W hotel, will be open to all attendees wishing to meet there. 21. Would there be a "meeting point"? Yes, there will be one located in the center of conventions floor (- 3) and other on the floor 1 of the W Hotel. CLIMATE, ELECTRICITY AND CURRENCY 22. How is climate in Santiago? Latitude, elevation, and proximity to the Cordillera de Los Andes determine the climate in Santiago. It is spring time, therefore temperatures may range quite during the day and night, and there can also have rain. Normally, the temperatures in the day reached the 72 to 77 F and during the night between 43 to 50 F. 23. What type of voltage is there in Chile? In Chile, the electric current is 220 volts and 50 Mhz and plugs are type C / L 24. What currency is used in Chile? The unit of currency is the Chilean peso ($ or CLP). The equivalence with the dollar/euro follows the market every day. You may exchange money freely in banks and exchange houses, hotels or airport and don't need any special documents. Chilean peso is issued in denominations of $1,000, $2,000, $5,000, $10,000 and $20,000. Coins of $5, $10, $50, $100 and $500. The dollar and the euro are not accepted in most places to purchase, so it is suggested to have disposability of national currency. Credit cards are accepted in the majority of the trade commerce, as well as in ATMs with the "Cirrus" or "Plus" system, which are bilingual. Most common and more accepted cards are Visa, Mastercard, American Express and Diners Club. ATMs are easy to find, usually in banking areas and Exchange Houses, or in food markets, gas stations, drug stores and malls. They only dispense money in local currency.

8 ABOUT THE SMARTPHONES AND TABLETS S APP 25. Is there an official FIDES 2015 App? Yes, you may download it from the app store (IOS) and Google Play (Android). Look under the name of Fides How do I download the App? Following these simple steps: 1. Look at the App Store or Google Play: FIDES To download it, follow this procedure: a. give an OK to allow notifications b. give OK to Get new event info c. Select your language d. Wait until the App retrieve data e. you have the app! Important: to improve your experience, try to give permissions to the app to access to your contacts, twitter and Facebook. 27. The App asks for a username and password, how do I get it? Please write down: a. Username: your registered at the Fides site b. Password: Fides 28. Can I send s and contact people through this App? Yes, you may do it if the one you want to contact has allow the App to have the mail and pone available by getting to the participants list at the App. 29. I wish to send s to other attendees, but I can t The App it s a very useful tool to contact other attendees. But if you want to be in touch, you must define your and phone free for other attendees to see them.