2016 European Cruise Star Creator Trip Registration FAQs

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1 2016 European Cruise Star Creator Trip Registration FAQs 1. When can I start to register? You can start to register once you have completed four (4) months of your qualified tier as a Star, New Star, or Star Creator. You will receive an invitation to register upon completion of the qualification (after commission run on the 20 th ). I qualified as a Star and have completed 4 months paid as Ruby with 4 Qualified G1 breakaways in July I can start to register at the end August 2015 after commission run is I qualified as a New Star and have completed 4 months paid as Ruby with 4 Qualified G1 breakaways in October I can start to register at the end of November 2015 after commission run is I qualified as a 1 Star Creator and have completed 4 months paid as Ruby with 4 Qualified G1 breakaways in August 2015 and my New Star have also completed 4 months paid as Ruby with 4 Qualified G1 breakaways in August I can start to register as a 1 Star Creator at the end of September 2015 after commission run is I qualified as a 1 Star Creator and have completed 4 months paid as Ruby with 4 Qualified G1 breakaways in August 2015 and my New Star have also completed 4 months paid as Ruby with 4 Qualified G1 breakaways in October I can start to register as a 1 Star Creator at the end of November 2015 after commission run is I qualify as a 2 Star Creator and have completed 4 months paid as Ruby with 4 Qualified G1 breakaways in August 2015 and my 2 New Stars have also completed 4 months paid as Ruby with 4 Qualified G1 breakaways in November I can start to register as a 2 Star Creator at the end of December 2015 after commission run is 2. If I m a New Star and finish my new star qualification in August and subsequently qualified as 1 Star Creator, do I need to register again as a Star Creator? No, you can go back to your registration and re-select the higher category stateroom allocated to Star Creator. 3. What is the difference between registering as a New Star, a Star, or a Star Creator?

2 Each qualification tier will be allocated different room category. 4 Star Creators will get suites upgrade. Star Creators will be allocated better stateroom than New Stars. New Stars will be allocated better stateroom than Stars. 4. Do I need to register individually as my account has two persons? One account will need to login once to register for two persons staying in the same room. If both of you choose to stay in a separate room, only one room will be entitled to the assigned category. The other person will have to purchase extra room. All winners are entitled to one stateroom on twin-sharing basis. If you choose to stay in a single room, the single room supplement will apply. Single room request is subject to availability and confirmation can only be given after registration closed in January 2016 to ensure that we have enough staterooms for all winners. 5. Can I register for my guest to stay in the same room? Yes, you can if you select a room that can sleep more than 2 persons. Everyone must register online in order to join the cruise. The room has a capacity of 2 but I would like to bring my parents as a 3 rd and 4 th guest. Your parents need to register under Purchase additional stateroom The room has a capacity of 3 and I would like to bring my 5 years old daughter. Your daughter can stay in the same room with you. The room has a capacity of 3 and I would like to bring along 2 daughters who is 4 and 5 years old. You need to choose a room that has a capacity of 4. The cruise requires any children below the age of 21 to stay in the same room with their parent. 6. If I bring a child who doesn t require a bed can I register for them to be in the same room? You can register for them to stay in the same room provided that the room can accommodate the same number of people staying in that room.

3 7. What is the guest price for children and adults in the 2016 Star Creator Trip European Cruise? The price is the same with adults and children, USD 1500 per person. 8. Can I book another room for my guest with the same category? Guests can only book Ocean View Stateroom or Interior Stateroom. 9. How do I know where is my room is located on the ship? You can click on the deck plan to find out the location of your room. The first digit or the first two digits of your room number will determine the deck means that your room is on deck means that your room is on deck If I would like to change my room, who do I need make this request? You can login to your registration, delete the existing registration and re-register again for the new room. 11. When can I make the changes to the registration until? You can edit your registration until the registration closes on Jan 17, What will happen to my old room after I select a new room? Your previously selected room will be made available for other qualifiers to select. 13. After I changed my room, can I go back to select the old room? Room inventory is a live system and based on a first come, first serve basis. You can cancel the existing registration and register again for the new room provided it has not been taken by others. 14. What if I only have 1 person in the account? You can still register and request for the company to pair you with another traveler or you can opt to stay in a single room. There will be extra charges for single room and it is subject to availability. Confirmation can only be given after the registration is closed.

4 15. If I have 1 adult guest who need to share room, who will this guest share a room with? The system will match automatically with another person with the same gender, qualification tier respectively. 16. How do I make the payment for my guest? The payment will be deducted from the credit card given during the registration. 17. If I am pregnant, can I travel? If you are over 24 weeks of pregnancy at the time of travel, you will not be allowed to board the cruise. You will also need to sign a declaration form upon embarkation that you are not over 24 weeks of pregnancy. 18. What is the minimum age you can join? The minimum age to board the cruise is 12 months from the date of embarkation. Children below 12 months old will not be allowed to board the cruise. 19. Which country I need to apply visa for? Both UK visa and Schengen visa are required for this trip. You will need to check with the relevant embassies if you are exempted or need to apply visa. 20. What documents are needed for UK visa and Schengen visa? You will need to check with the relevant embassies on the document requirements. 21. What type of visa do I need to apply for? You will need to apply for multiple entry visa for both UK visa and Schengen visa. 22. My passport is expiring in May 2016, can I use this passport to travel? You will need to have a passport with minimum of 6 months from the returning date of the trip, 3 rd May How many shore excursions can I choose? You can choose 1 shore excursion option for each country. 24. There are 2 options for the some shore excursion, what are the differences?

5 Some shore excursion may provide 2 options, with option 2 departing later with a shorter tour time. You can see more details under the Nu Skin incentive website. Please click here for more details. 25. What Available in the bracket next to the timing of the shore excursion option means? Some tours may have maximum capacity.. Available means the tour is still available. Limited Seats Available means the tour is running low on available seats. Fully booked means the tour is full and cannot accept additional sign up. If the tour you would like to sign up is full, you can choose the next available tour. 26. If I want to change my shore excursion option after I completed the registration, am I able to do so? You may change your shore excursion option any time during the registration by clicking the edit button at the confirmation page. If you would like to change your shore excursion option after you exit from the registration system, you may login again to make the changes. 27. Why the shore excursion that was fully booked previously is now available? The shore excursion is based on real time inventory. If there are changes or cancellation on shore excursions, those seats will be put back in the inventory.

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