River Cruise Collection. Czech Republic h Netherlands h Germany h France h Switzerland h Russia h Scotland

Transcription

1 River Cruise Collection Czech Republic h Netherlands h Germany h France h Switzerland h Russia h Scotland

2 Welcome to our New Collection of River Cruises A river cruise is the perfect way to take a holiday, allowing you to sit back and relax as you pass effortlessly through different countries, drifting by spectacular scenery and stopping at quaint towns and historical cities along the way. Our fine selection of itineraries feature classic European rivers, including the Rhine and Moselle, aboard exclusively chartered ships and if you're looking for something different you can cruise through the spectacular Scottish Highlands and the Western Isles, walk the path of Emperors and Kings in Russia, discover the delights of the Danube and enjoy an elegant experience along the Elbe. If you're a solo traveller you can take full advantage of our Rhine Explorer Cruise on page 16, which has no sole occupancy cabin supplement. With an increasing number of loyal customers who travel with us again and again there's every reason to step aboard and enjoy a superb level of service with the River Cruise Line. 2 For further details call us on or book online:

3 At your service Speak to our knowledgeable Reservations Team on We are here to help Monday to Thursday 9am to 5.30pm, Friday and Saturday 9am to 5pm. Or you can visit our website to check availability and book online 7 days a week. Group Travel River Cruising is ideal for groups of friends or family travelling together If you have a group of 20 or more you could be entitled to exclusive benefits including FREE places, local departures or FREE excursions. For further information call our Group Travel Services Team on who will be happy to discuss your requirements for the perfect group holiday. Contents Welcome to the River Cruise Line 2-3 Welcome aboard 4 Joining your Cruise 5 Europe's Famous Rivers 6-7 Cruise Calendar 8 Dutch Towns and Waterways 9 Amsterdam & Bulbfields Spectacular NEW Floriade & the Bulbfields Rhine Discovery 14 Magical Moselle 15 NEW Rhine Explorer - Especially For You 16 NEW Rhine & Moselle Highlights 17 Rhine in Flames Majestic Four Rivers Cruise Cruise the Rhine to Switzerland Cruise the Danube to Vienna & Budapest Moscow to St Petersburg Cruise Paris to Honfleur, Seine Valley Cruise 28 Scottish Highlands Cruise & the Isle of Skye 29 NEW Elegant Elbe, Berlin & Prague Nile Cruise 32 Rhine Valley Turkey & Tinsel 33 German Christmas Markets 34 Christmas Markets Extravaganza 35 Christmas Rhine Cruise 36 New Year Rhine Cruise 37 Travel Arrangements & Coach Routes Ship Information Insurance & Excursions 47 Booking Conditions Booking Form 51 River Cruise Miles Reward Scheme For each cruise booked with us the lead passenger is awarded points depending on the style of cabin and duration of the cruise. Passenger Deck cabins 1 point per day Main Deck cabins 2 points per day Promenade Deck cabins 3 points per day The more points gained the higher the discount the lead passenger will receive against a future booking. 20 points = 5% discount 30 points = 7.5% discount 50 points = 10% discount Peace of mind For your financial protection and peace of mind the holiday package booked with us and all money paid by you is fully protected. We are a fully bonded member of ABTA, the Association of British Travel Agents, and our ABTA number is W0552. As a member we are committed to providing high standards of business practice and we are obliged to follow the organisation's Code of Conduct to ensure our customers receive a high standard of service. Both ABTA and its members help holidaymakers to get the most from their travel and assist them should things not go according to plan. We also hold an ATOL license, number 9537, a financial protection scheme for air holidays managed by the Civil Aviation Authority. Budapest mps Lady Anne 3

4 Welcome on board Each of our cruise ships have been carefully selected by our experienced staff to ensure you have the ultimate river cruise experience. From exclusively chartered vessels which offer a cosy and intimate atmosphere, to larger vessels which offer an exciting range of facilities; you can be sure that from the moment you step aboard, you are a VIP and the prime concern of the ship's crew and our resident Cruise Managers are there to ensure every aspect of your holiday matches the comfortable quality of your ship's surroundings. What the passengers say: 'We will certainly be travelling again in the near future.' Mr & Mrs Barrett Oxfordshire ms Princess cabin Life on board your ship As our Captains carefully navigate their ship along celebrated waterways, your every need is catered for by friendly crew whose priority is your comfort and enjoyment. Breakfast, lunch and dinner are all freshly prepared and served on board and a well stocked bar, along with nightly entertainment, makes for animated evenings. In the daytime you can enjoy the spectacular scenery from the Sun Deck and let the fresh air revitalise you, unwind in the lounge and share stories with fellow passengers whilst gazing out of panoramic windows and retire to your comfortable cabin in the evening. Everything is taken care of. And when you feel like stepping ashore you can enhance your holiday with our optional excursions. From wine cellars to mountain summits and canal cruises to waterfalls, our exciting programme gives you the opportunity to explore further afield and delve into the local tradition and culture. You can do as much or as little as you choose. And all this without ever having to re-pack and move from the comfort of our ship, leaving you as calm as the waters we sail. ms Princess crew mps Amsterdam for cruises along the Rhine, Moselle, Main and Neckar What's included in your cruise Return travel depending on your chosen cruise En-suite cabin accommodation Full board during your cruise Cruise itinerary as described On board entertainment program Services of our experienced Cruise Manager Great choice of optional excursions Port taxes, road taxes and tolls mps Lady Anne restaurant 4 For further details call us on On board Service

5 Joining your Cruise We offer a number of ways for you to join your port of departure or cruise. Just look at the travel options available for your cruise and choose one to suit you. For more information on travel arrangements and coach routes see pages 38 and 39. FREE Travel by Executive Coach Pick-Up Promise On many of our cruises you can take advantage of a convenient free regional coach departure. And, further more to ensure your journey with us runs as smoothly as possible, we promise that after you have boarded your tour coach there will never be more than five pick up stops en-route to the UK port of departure (excluding motorway services & overnight hotel stops). Travel by Air Air travel from selected UK airports is available for our Cruise the Danube to Vienna & Budapest, Moscow to St Petersburg Cruise, Elbe as well as our cruises aboard the mps Lady Anne, mps Amsterdam and the ms Princess which start from Cologne, Andernach, Amsterdam and Bonn. In some instances we offer regional connecting flights. What the passengers say: '...our coach driver was so accomplished but, most of all, so caring not only for the coach load but for individual passengers and their welfare.' Mr & Mrs Morton Merseyside Travel by Eurostar For many of our cruises you can travel on this efficient, high-speed train service from London St Pancras directly to Europe and then by regional rail to your cruise departure point. Join at a UK port Travel in the comfort of your own car and join our coach at the port of departure. - Dover Take advantage of our superb value for money parking option. You could even extend your holiday with our excellent rates for overnight hotels close to the docks, which include breakfast and free parking. - Hull Park your car at Hull Docks and enjoy a relaxing evening and excellent facilities aboard a P&O ferry. - Newcastle NEW FOR 2012 Due to the increasing popularity of our cruises we now offer ferry crossings from Newcastle, giving you even more choice and flexibility. P&O Ferries, Pride of Kent Convenient flight options Eurostar Ramada hotel Dover Book online: 5

6 Explore Famous Rivers & Fascinating Sights Cruising aboard a well appointed ship is simply the finest way to travel, taking in many sites at a gentle pace. Negating the need to check in and out of different hotels, you simply take your bedroom with you! None of the highlights of your cruising route will be missed either, since each itinerary is meticulously planned to allow plenty of sightseeing opportunities, either within the visited port or on separately organised excursions. In-between ports simply soak up the scenery gliding by from your seat upon the ship's Sun Deck.We offer superb itineraries along the following rivers - which one will you choose? Dutch Waterways The Dutch Waterways are the densest network of inland waterways in Europe, fed by the Rhine. The number of canals, rivers and lakes are countless and, as most of the country is flat, there are almost no locks, except for the ones protecting the cities.this intricate system gives access to many areas of Holland and Belgium, passing through a variety of gentle landscapes, quaint villages and ancient towns which were built on the water. River Rhine The Rhine was our first choice of inland waterway when we began our river cruise programme back in It was an obvious choice since the Rhine offers such diversity. From the northern mountain slopes of Switzerland, through the lush Rhine Plains, down the dramatic, narrow German river gorge, and into the flatter landscape of the Netherlands; visitors are swept along on a tide of beautiful scenery, ancient folklore and mouth watering white wines. So popular is the Rhine, that you will find a number of itineraries in this brochure featuring all, or part of it. River Danube The second longest river in Europe, the Danube, flows through eight countries to reach the Black Sea.The section of the Danube's waters that we cruise along takes in three countries; Austria, Hungary and Slovakia, and features valleys and vineyards as well as beautifully preserved medieval cities such as Bratislava and Budapest, known as the 'Pearl of the Danube'. Of course, a cruise along the River Danube cannot ignore majestic Vienna; the river did after all inspire Strauss' memorable waltz of the same name. Portugal Spain Scottish Waterways Scotland Moselle River Elbe River Dutch Waterways Netherlands Germany Rhine River Main River Seine River France Neckar River Switzerland Italy Danube River Austria Slovakia Hungary Luxor River Nile Edfu Egypt Kom Ombo Aswan Lake Nasser Ukraine Danube River Moselle River The magical Moselle meanders through a beautiful valley whose steep slate hillsides are swathed with grapevines bearing the fruit that is turned into those lively and refreshing Rieslings. Nothing's done in too hurried a fashion along the Moselle Valley; we simply spend wonderfully relaxing hours following the twists and turns of the river with always an air of expectation as to what the next corner might reveal. 6 Moselle River For further details call us on

7 Scottish Waterways Scotland's 137 mile network of inland waterways is the perfect way for visitors to see the magnificent countryside and amazing wildlife, not to mention the fabulous Scottish tradition and hospitality.this 200 year old system has undergone huge development in recent years to become a major attraction for locals and visitors alike. River Neckar River Main The River Main is one of the main tributary rivers that feed the River Rhine; meeting up with the Rhine in the broader waters of the upper Rhine Plain before she plunges through the narrow Rhine Gorge. At the confluence of the two rivers stands the majestic city of Mainz. River Neckar Another main tributary of the Rhine is the Neckar, which rises in the Black Forest and runs 228 miles in length.this meandering river is celebrated for its scenery and charm and shares many features of the Rhine; lined with pretty towns, vineyards, orchards, woods and castles. River Seine The River Seine flows through Paris to reach the Channel at Le Havre. It is navigable to river cruise vessels via a series of locks, the result of which means that the river is fairly slow moving.the section we feature between Paris and Honfleur encompasses fascinating locks, picturesque riverside towns, the boatman's capital of Conflans-Sainte-Honorine, the beautiful fishing port of Honfleur and the Pont de Normandie, one of the longest cable-stayed bridges in the world. Elbe River The Elbe River rises in the Krkonoše Mountains and flows through Bohemia, the lowlands of the Czech Republic, and into Germany.The Elbe Valley is home to some of the most breathtaking natural scenery in Europe and a cruise along its waters is one of the best ways to see Germany and the Czech capital of Prague. Russian Waterways The old imperial capital of St Petersburg and the current Russian capital of Moscow are linked by scenic waterways which pass through rolling rural landscapes dotted with farms, towns and villages.travelling between these cities was once no easy task, since Moscow lies 400 feet above sea level. But an engineering feat involving dozens of locks and the construction of a series of canals facilitated such a route which has become a river cruisers dream. Caledonian Canal River Nile The Nile is traditionally known as the longest river in the world. It was on the banks of this river that one of the oldest civilisations in the world began, when the ancient Egyptians lived and farmed there. Though only a part of the Niles course runs through Egypt, it is mainly associated with Egypt and has played a critical role in the history of this fascinating country, where exotic cities and temple line the banks as they have done for thousands of years. River Seine Book online: 7

8 Cruise Calendar Cologne Drosselgasse Strasbourg 8 For further details call us on Cruise Calendar Please refer to our 2001 brochure Dates Cruise Title Ship Number Page of Days Number 10th, 14th, 18th & 22nd November Rhine Valley Turkey & Tinsel mps Lady Anne th & 29th November, 2nd,5th,7th,8th,11th,13th, German Christmas Markets mps Lady Anne 4 or 6* 34 14th & 17th December 26th & 29th November, 2nd,4th,5th,8th,11th, Christmas Markets Extravaganza mps Amsterdam 4 or 6* 35 14th & 17th December 22nd & 23rd December Christmas Rhine Cruise mps Lady Anne & 7 or 9* 36 mps Amsterdam mps Lady Anne & 28th & 29th December New Year Rhine Cruise mps Amsterdam 5 or 7* 37 Cruise Calendar th & 15th March Rhine Explorer - Especially For You mps Lady Anne st, 27th, 28th March & Dutch Towns & Waterways mps Lady Anne & 7 or 9* 9 2nd April mps Amsterdam 8th, 11th, 14th, 16th, 20th, Amsterdam & Bulbfields Spectacular mps Lady Anne 4 or 6* & 22nd April 9th, 13th, 16th 18th, Floriade & Bulbfields Spectacular mps Amsterdam 4 or 6* th, 22nd & 25th April 12th April Elegant Elbe, Berlin & Prague ms Princess 10 by air by rail 1st May, 27th June, 17th Magical Moselle mps Lady Anne & 7 or 9* 15 September & 26th October mps Amsterdam 5th May Paris to Honfleur ms Botticelli 5 28 Seine Valley Cruise 1st & 15th May, 14th & Rhine Discovery mps Lady Anne & 5 or 7* 14 29th August, 21st & mps Amsterdam 22nd October 5th, 13th,14th, 19th, 22nd & 28th May, 5th, 6th, 9th, 15th & 18th June, 1st, 2nd, 10th, 11th, 12th, 19th, 21st, & 28th mps Lady Anne, July, 8th, 17th, 18th, 20th Cruise the Rhine to Switzerland mps Amsterdam 10 or 12* & 26th August, 4th, 13th, & ms Princess 16th, 22nd, 23rd & 24th September, 3rd, 4th, 11th & 13th October 7th & 31st May & 30th mps Lady Anne & 9 or 11* July, 12th & 27th August & Majestic Four Rivers Cruise mps Amsterdam 26th September 5th, 6th, 12th & 13th June, Cruise the Danube to Vienna & Budapest mv Esmeralda 8 by air th, 12th, 17th, 19th, 25th & 10 or 12* 26th September by coach 24th June Rhine & Moselle Highlights mps Lady Anne th July & 21st August Moscow to St Petersburg Cruise ms Z Shashkov th July & 6th September Scottish Highlands Cruise mv Lord of the Glens 8 29 & Isle of Skye 6th,7th August, 2nd, 3rd, Rhine in Flames mps Lady Anne & 8 or 10* th, 10th September mps Amsterdam 9th 13th, 17th & Rhine Valley Turkey & Tinsel mps Lady Anne st November 25th & 28th November, 1st, 3rd, 7th, 9th, 10th, 13th & German Christmas Markets mps Lady Anne 4 or 6* 34 16th December 26th & 28th November, 2nd, 5th, 8th, 10th & Christmas Markets Extravaganza mps Amsterdam 4 or 6* 35 14th December 23rd December Christmas Rhine Cruise mps Lady Anne & 7 36 mps Amsterdam 29th December New Year Rhine Cruise mps Lady Anne & 5 37 mps Amsterdam 10th October & Nile Cruise ms Sherry boat th November th March 2012 *Sailings from Hull or Newcastle include an additional 2 nights - please see page 38 for details.

9 Dutch Towns & Waterways 7 days from 399 There's much more to Holland than windmills, clogs and tulip fields. Our relaxing springtime cruise around the IJsselmeer and its tributaries will reveal a variety of attractions that are all within easy reach of our berthing ports. The quaint harbours and fishing villages that we moor at are attractions in themselves with their rows of brightly painted gabled buildings. Who would have thought that the forests of Gelderland conceal priceless works of art, or that the sleepy little medieval town of Franeker houses one of the world's oldest working planetariums? These are just two surprises waiting to be revealed on our terrific range of excursions which also feature the springtime splendour of Keukenhof Gardens and the sparkling beauty of Amsterdam. Harlingen Volendam Amsterdam Enkhuizen Hoorn Franeker NETHERLANDS Zutphen START Arnhem GERMANY Day 1: UK - Arnhem We travel to Arnhem where we board our ship for a relaxing evening. Day 2: Arnhem - Zutphen Arnhem is the site of one of the fiercest battles of World War II and home of the John Frost Bridge. You have free time to explore this historical town or you can join our optional excursion to the De Hoge Veluwe National Park, home to the Kröller-Müller Museum. During the excursion our ship continues along the river IJssel berthing overnight at the attractive Dutch town of Zutphen. Day 3: Zutphen - Kampen - Lemmer Our next port of call is Kampen on the edge of the IJsselmeer. From here we offer an optional excursion to visit the beautiful Het Loo Palace, sometimes known as a mini Versailles and a former home of the Dutch Royal Family, whilst the ship cruises on up the eastern shoreline along to the traditional fishing port of Lemmer. Lemmer Kampen Day 4: Lemmer - Franeker - Harlingen Casting off in the early morning, we cruise to the historic town of Franeker for our optional excursion to one of the world's oldest working planetariums. We rejoin the ship in Harlingen where we spend a relaxed evening in this old Friesian seaport. Located within a preserved zone, Harlingen delights all visitors with its 16th and 18th century buildings and traditional Dutch sailing barges. Day 5: Harlingen - Enkhuizen - Hoorn The picturesque former seaport of Enkhuizen, across the IJsselmeer on the opposite peninsula, is our destination this morning.whilst berthed here for the afternoon you can relax on board or explore the town and its famous marina, whilst learning about the town's maritime history. Also worth exploring is the well known Zuiderzeemuseum.We cast off in the early evening and cruise to the lively little port of Hoorn, where we berth for the night. Day 6: Hoorn - Volendam - Amsterdam We continue our route down the IJsselmeer to the quaint former fishing port of Volendam. Here you can join our optional excursion to the magnificent Keukenhof Gardens - the spring garden of Europe. Keukenhof is famous for its spectacular floral displays of springtime colour.we rejoin our ship in Amsterdam where you can take an optional cruise along Amsterdam's canal system, the best way to appreciate this beautiful city. Day 7: Amsterdam - UK This morning we bid farewell to our Captain and crew and disembark for the return journey to the UK Coach Ferry Departures Routes Crossing Ship 21st March D10, D11 Dover mps Lady Anne 27th March D1, D2 & D12 Dover mps Lady Anne 28th March D3,D7 & D9 Dover mps Amsterdam 2nd April D4,D5 & D6 Dover mps Lady Anne 2nd April H1, H2, H3, H4 Hull mps Amsterdam Travel options Free regional departure points - see page 39 for details Return sailings from Dover Overnight sailings from Hull, 2 nights on board a ferry which is reflected in the price chart below, see page 38 for details Eurostar from London St Pancras See page 38 for details Cabin Prices mps Lady Anne Code Deck Berths Dover X3S Passenger X2S Passenger X1S Passenger M3S Main Deck Standard M2S Main Deck Standard M2L Main Deck Superior P2S Promenade P2X Promenade Superior See pages for deck plan and cabin supplements Cabin Prices mps Amsterdam Code Deck Berths Dover Hull M2E Main deck Economy M3S Main deck Standard M2S Main deck Standard P2S Promenade P1S Promenade See pages for deck plan and cabin supplements All prices shown are per person Hoorn Skyline Insurance See page 47 for insurance details. Excursions De Hoge Veluwe National Park 20 Het Loo Palace 18 Franeker Planetarium 12 Keukenhof Gardens 20 Amsterdam Canal Cruise 20 Special pre-book package price 72 Saving per person 18 Book online: 9

10 Amsterdam & Bulbfields Spectacular 4 days from 199 Whirling windmills set amongst fields of tulip blooms await on our spring itinerary, featuring the heart of the Dutch bulbfields, Amsterdam and the IJsselmeer. Nowhere is springtime better celebrated than at Holland's magnificent Keukenhof Gardens - the spring gardens of Europe, where awakening trees and a huge palette of floral colours are reflected in the shimmering lakes. Our cruise begins and ends in Amsterdam, the sparkling diamond centre of the world that glistens on its labyrinth of canals and waterways. After the dull days of winter, bring a sparkle to the eye with a riot of colour on this gem of a cruise. Hoorn Keukenhof Volendam Amsterdam START NETHERLANDS Kampen Day 3: Kampen - Hoorn - Amsterdam Casting off from Kampen, we cruise back across the IJsselmeer to the lively little port of Hoorn for our included excursion to view the breathtaking Keukenhof Gardens.We rejoin our ship in Amsterdam, where you can discover Amsterdam by canal on our optional cruise taking in views of historic merchant houses and other points of interest - the perfect way to round off this rejuvenating spring break. Day 1: UK - Amsterdam - Volendam We travel to Amsterdam where we board our ship and cast off towards the scenic IJsselmeer, stopping along the way at the quaint former fishing port of Volendam. A stroll around the picturesque harbour and a Dutch beer in one of the local bars may be the perfect way to round off the first day. Day 2: Volendam - Kampen From Volendam, we cruise over to the eastern shores of the IJsselmeer to the historical town of Kampen.The remainder of the day can be spent exploring Kampen, with its medieval touches of architecture, or you can take the opportunity to visit Het Loo Palace, a former home of the Dutch Royal Family, on our optional excursion. Day 4: Amsterdam - UK This morning we bid farewell to our Captain and crew and disembark for the return journey to the UK. Keukenhof Gardens 10 For further details call us on Amsterdam

11 Awakening trees and a huge palette of floral colours reflect in shimmering lakes What the passengers say: 'We have just returned from yet another excellent cruise aboard the Lady Anne.' Mr & Mrs Slater, Berkshire Het Loo Palace fountain Keukenhof Gardens Het Loo Palace gardens 2012 Coach Ferry Departures Routes Crossing Ship 8th April D1, D2 & D12 Dover mps Lady Anne 11th April D4,D5 & D6 Dover mps Lady Anne 14th April D3, D7 Dover mps Lady Anne 16th April H1, H2, H3, H4 Hull mps Lady Anne 20th April D8, D9 & D10 Dover mps Lady Anne 22nd April N1, N2 Newcastle mps Lady Anne 23rd April D11 Dover mps Lady Anne Travel options Free regional departure points - see page 39 for details Return sailings from Dover Overnight sailings from Hull & Newcastle, 2 nights on board a ferry which is reflected in the price chart below, see page 38 for details Eurostar from London St Pancras See page 38 for details Travel by air - call our reservations team for more information Cabin Prices mps Lady Anne Code Deck Berths Dover Hull Newcastle X3S Passenger X2S Passenger X1S Passenger M3S Main Deck Standard M2S Main Deck Standard M2L Main Deck Superior P2S Promenade P2X Promenade Superior See pages for deck plan and cabin supplements Insurance See page 47 for insurance details. Het Loo Palace Excursions Het Loo Palace 18 Keukenhof Gardens Included Amsterdam Canal Cruise 20 Special pre-book package price 30 Saving per person 8 Book online: 11

12 Welcome on board Each of our cruise ships have been carefully selected by our experienced staff to ensure you have the ultimate river cruise experience. From exclusively chartered vessels which offer a cosy and intimate atmosphere, to larger vessels which offer an exciting range of facilities; you can be sure that from the moment you step aboard, you are a VIP and the prime concern of the ship's crew and our resident Cruise Managers are there to ensure every aspect of your holiday matches the comfortable quality of your ship's surroundings. What the passengers say: 'We will certainly be travelling again in the near future.' Mr & Mrs Barrett Oxfordshire ms Princess cabin Life on board your ship As our Captains carefully navigate their ship along celebrated waterways, your every need is catered for by friendly crew whose priority is your comfort and enjoyment. Breakfast, lunch and dinner are all freshly prepared and served on board and a well stocked bar, along with nightly entertainment, makes for animated evenings. In the daytime you can enjoy the spectacular scenery from the Sun Deck and let the fresh air revitalise you, unwind in the lounge and share stories with fellow passengers whilst gazing out of panoramic windows and retire to your comfortable cabin in the evening. Everything is taken care of. And when you feel like stepping ashore you can enhance your holiday with our optional excursions. From wine cellars to mountain summits and canal cruises to waterfalls, our exciting programme gives you the opportunity to explore further afield and delve into the local tradition and culture. You can do as much or as little as you choose. And all this without ever having to re-pack and move from the comfort of our ship, leaving you as calm as the waters we sail. ms Princess crew mps Amsterdam for cruises along the Rhine, Moselle, Main and Neckar What's included in your cruise Return travel depending on your chosen cruise En-suite cabin accommodation Full board during your cruise Cruise itinerary as described On board entertainment program Services of our experienced Cruise Manager Port taxes, road taxes and tolls mps Lady Anne restaurant 4 For further details call us on On board Service

13 NEW Floriade & Bulbfields Spectacular 4 days from 279 Indulge your senses in the fascinating Floriade Festival, one of the finest horticultural exhibitions. This is an event that only takes place once every 10 years and 2012 is set to be the most exciting to date, featuring a daily programme of music, dance, literature, theatre and visual art from around the world. With a visit to Keukenhof Gardens to see the spectacular floral displays and free time in Amsterdam also included, this is a springtime sensation not to be missed. Floriade Festival Hoorn Keukenhof Amsterdam START NETHERLANDS Day 1: UK - Amsterdam We travel to Amsterdam and board our ship where you can relax or explore Holland s exciting capital city. Day 2: Amsterdam - Kampen Our coach departs this morning as we travel to Venlo for our included excursion to the Floriade, where you can enjoy the world s most exquisite and exceptional flowers, plants, trees, fruits and vegetables and explore the attractions and activities in 5 core themes Relax & Heal, Green Engine, Education & Innovation, Environment and World Show Stage. After a fascinating visit we meet our ship in the historic town of Kampen, which has one of the best preserved old town centres of the Netherlands. Kampen Venlo Day 3: Kampen - Hoorn - Amsterdam From Kampen, we cruise to the port of Hoorn for our included excursion to Keukenhof Gardens, the heart of the Dutch bulbfields, where you can see the result of millions of bulbs which have been handplanted and immerse yourself in the colour and scent of spring. We meet our ship in Amsterdam where you can join our optional canal cruise, one of the best ways to appreciate this beautiful city. Day 4: Amsterdam - UK This morning we bid farewell to our Captain and crew and disembark for the return journey to the UK. Keukenhof Gardens 12 For further details call us on Floriade flowers

14 This is an event that only takes place once every 10 years What the passengers say: 'The ships staff were excellent; nothing was too much trouble and service with a smile.' Mrs V Larner Kent Keukenhof Gardens 2012 Coach Ferry Departures Routes Crossing Ship 9th April H1, H2, H3, H4 Hull mps Amsterdam 13th April D8, D9 & D10 Dover mps Amsterdam 16th April D1, D2 & D12 Dover mps Amsterdam 18th April N1, N2 Newcastle mps Amsterdam 19th April D11 Dover mps Amsterdam 22nd April D4, D5 & D6 Dover mps Amsterdam 25th April D3, D7 Dover mps Amsterdam Travel options Free regional departure points - see page 39 for details Return sailings from Dover Overnight sailings from Hull & Newcastle, 2 nights on board a ferry which is reflected in the price chart below, see page 38 for details Eurostar from London St Pancras See page 38 for details Travel by air - call our reservations team for more information Cabin Prices mps Amsterdam Code Deck Berths Dover Hull Newcastle M2E Main deck Economy M3S Main deck Standard M2S Main deck Standard P2S Promenade P1S Promenade See pages for deck plan and cabin supplements All prices shown are per person Insurance See page 47 for insurance details. Excursions Floriade Included Keukenhof Gardens Included Amsterdam Canal Cruise 20 Floriade park attractions Book online: 13

15 Rhine Discovery 5 days from 269 The beauty of the Rhine River Valley is enhanced with a kaleidoscope of year round colour, from the lush greens of spring, to vibrant reds and oranges heralding the autumn. Amongst this canvas of colour are rich vineyards and the castles - an unmistakable feature of the landscape - which reveal a long history, entwined with myths and legends. Nestling at the Rivers edge, picturesque towns and villages extend a warm welcome and tempt us to pause and sample their delicious harvests of local wine. There is so much to discover that this cruise will leave you with a promise to return. Cologne Bonn Rhine GERMANY Koblenz Day 1: UK - Andernach We travel to Andernach and settle aboard our ship. The remainder of the evening is free for strolling through the delightful streets and along the riverside promenades of this attractive walled town. Andernach START Moselle Day 2: Andernach - Rüdesheim Casting off this morning we cruise up river through the dramatic narrow Rhine Gorge to reach the attractive, typical Rhineland town of Rüdesheim. Whilst berthed here, you surely won't want to miss our optional Rüdesheim Highlights excursion that features an awesome ride to the heights of the gorge by cable car. Later, why not join our optional evening excursion to seek out the captivating inclined street called the Drosselgasse and enjoy some local wine tasting. Boppard Lahn Rüdesheim Day 3: Rüdesheim - Boppard - Koblenz We retrace our route back down the Rhine Gorge as far as Boppard, the meeting place of six valleys, where you have free time to explore. After lunch you can join our optional coach tour into the Moselle Valley or relax on board as our ship sails to the walled city of Koblenz for our overnight stop. Why not meet up with your new friends in the popular medieval centre of the city for a welcome beer, or stay a while at the Deutsches Eck where the Moselle flows into the Rhine. Day 4: Koblenz - Bonn Cologne The former capital of Western Germany, Bonn, is our destination this morning.you could seek out the birthplace and museum dedicated to the life of Ludwig van Beethoven. After lunch you can join our optional coach excursion visiting the beautiful Ahr Valley, whilst we complete our cruising itinerary to arrive in fragrant Cologne where you have the opportunity to familiarise yourself with its famous monuments and churches. Be warned; Cologne is revered as a "mecca" for shoppers! Day 5: Cologne - UK This morning we bid farewell to our Captain and crew and disembark for the return journey to the UK. What the passengers say: '...this trip was very intimate, warm and friendly, scenery breathtaking, food excellent and service couldn't have been better...' Mrs Lloyd, Worcestershire 2012 Coach Ferry Departures Routes Crossing Ship 1st May D4, D5 & D6 Dover mps Amsterdam 15th May D8, D9 & D10 Dover mps Lady Anne 13th August N1, N2 Newcastle mps Amsterdam 14th August D11 Dover mps Amsterdam 29th August H1, H2, H3, H4 Hull mps Lady Anne 21st October D1, D2 & D12 Dover mps Amsterdam 22nd October D3, D7 Dover mps Lady Anne Travel options Free regional departure points - see page 39 for details Return sailings from Dover Overnight sailings from Hull & Newcastle, 2 nights on board a ferry which is reflected in the price chart below, see page 38 for details Eurostar from London St Pancras See page 38 for details Travel by air - call our reservations team for more information Cabin Prices mps Lady Anne Code Deck Berths Dover Hull X3S Passenger X2S Passenger X1S Passenger M3S Main Deck Standard M2S Main Deck Standard M2L Main Deck Superior P2S Promenade P2X Promenade Superior See pages for deck plan and cabin supplements Cabin Prices mps Amsterdam Code Deck Berths Dover Hull Newcastle M2E Main deck Economy M3S Main deck Standard M2S Main deck Standard P2S Promenade P1S Promenade See pages for deck plan and cabin supplements All prices shown are per person Insurance See page 47 for insurance details. Excursions Rüdesheim Highlights 22 Rüdesheim by Night 22 Heart of the Moselle Wine Tasting 17 Ahr Valley with Wine Tasting 17 Cologne Highlights Included Special pre-book package price 59 Saving per person For further details call us on Bonn

16 Magical Moselle 7 days from 449 Fall under the spell of the magical Moselle as we follow its meandering course between the cities of Koblenz and Trier. Valley hillsides, fine vineyards that produce world class wines and fairy tale castles that stand high above the water are the centrepieces of this beautiful region, which is highlighted by seasonal colours that capture the eye and the imagination. Our time spent ashore gives you the chance to obtain vintage Rieslings that are far superior to anything in the supermarkets back home. Even if you don't know your Bernkastel from your Hochheim, this powerful combination of attractions will simply enchant and leave you with a taste for more. GERMANY Trier START Andernach Moselle Koblenz Rhine Lahn Day 1: UK - Andernach We travel to Andernach and board our ship where you can relax or venture into the attractive Rhineland town. Day 2: Andernach - Cochem Cutting through the steep hillsides of vineyards, we join the Moselle and cruise round an idyllic bend in the river to reach the Celtic-Roman town of Cochem, which lies in the shadow of its fabulous Castle. From here you can join our optional Magical Moselle Towns and Castles excursion, visiting the medieval village of Beilstein, known as "The Sleeping Beauty of the Moselle", and the magnificent Reichsburg Castle. Later this evening you can relax on board after dinner or explore Cochem's maze of little streets and maybe sample their local wines and apple strudel. Day 3: Cochem - Bernkastel Relax in beautiful surroundings on our meandering course to Bernkastel, passing the pretty wine town of Zell. Bernkastel is in the heart of the central Moselle and is famed for its half-timbered houses and medieval market place. Our optional walking excursion helps you discover this "wine capital" of the river. Cochem Rhine Traben Trarbach Bernkastel Day 4: Bernkastel - Trier Our destination today is Trier, Germany's oldest city, not far from the Luxembourg border. Here you can join our optional excursion into the Saar Valley, stopping at the city of Saarburg, so named because of its lovely hilltop castle. Day 5: Trier - Traben Trarbach After breakfast you can join our full day excursion to Luxembourg, known as the "Gibralter of the North", before we return to Trier for a guided tour of this former residence of Roman Emperors, with its Imperial Baths, famous ruined amphitheatre and the Porta Nigra (a packed lunch will be provided).we rejoin the ship in the twin town of Traben Trarbach, where you can take a stroll along the Promenade and relax in the cafés and wine bars. Day 6: Traben Trarbach - Cochem - Koblenz Departing Traben Trarbach soon after breakfast, we cruise to Cochem where you can join our optional Magical Moselle Wine and Castles Trail. First we travel to Winningen, which boasts some of the finest vineyards in Germany, and enjoy some wine tasting before we visit the medieval fortress of Lahneck Castle, where you will find beautiful and precious collections and wonderful views.we return to the ship in the walled city of Koblenz, where you can take a walk to view the popular Deutsches Eck (German corner). Day 7: Koblenz - Andernach - UK We cruise back to Andernach this morning, where we bid farewell to our Captain and crew and disembark for the return journey to the UK. What the passengers say: 'The food, service, efficiency and dedicated approach was as we have been accustomed to on this ship.' Mr & Mrs Webb, Hampshire 2012 Coach Ferry Departures Routes Crossing Ship 1st May D1, D2 & D3 Dover mps Lady Anne 27th June D4, D9 & D12 Dover mps Amsterdam 17th September H1, H2, H3, H4 Hull mps Amsterdam 26th October D7, D10 & D11 Dover mps Lady Anne Travel options Free regional departure points - see page 39 for details Return sailings from Dover Overnight sailings from Hull, 2 nights on board a ferry which is reflected in the price chart below, see page 38 for details Eurostar from London St Pancras See page 38 for details Travel by air - call our reservations team for more information Cabin Prices mps Lady Anne Code Deck Berths Dover X3S Passenger X2S Passenger X1S Passenger M3S Main Deck Standard M2S Main Deck Standard M2L Main Deck Superior P2S Promenade P2X Promenade Superior See pages for deck plan and cabin supplements Cabin Prices mps Amsterdam Code Deck Berths Dover Hull M2E Main deck Economy M3S Main deck Standard M2S Main deck Standard P2S Promenade P1S Promenade See pages for deck plan and cabin supplements All prices shown are per person Insurance See page 47 for insurance details. Excursions Magical Moselle Towns & Castles 14 Bernkastel Highlights 12 Saar Valley 17 Luxembourg & Trier 14 Magical Moselle Wine & Castles Trail 17 Special pre-book package price 59 Saving per person 15 Book online: 15

17 NEW No Single cabin supplement Rhine Explorer - Especially For You 5 days from 379 Explore the heart of the legendary Rhine Valley on this great value cruise, with all cabins aboard the mps Lady Anne being offered for single occupancy at no extra charge. Whatever your reason for travelling alone, you can take advantage of this exclusive offer and enjoy all the benefits of a relaxing cruise in the comfort of your own cabin. Discover the fabulous scenery along the Rhine, absorb the friendly atmosphere on board our ship and savor the service from our attentive crew. With the mps Lady Anne being our longest serving ship, you can be sure you are in safe hands. Cologne Bonn Rhine GERMANY Andernach START Koblenz Day 1: UK - Andernach We travel to Andernach and settle aboard our ship. The remainder of the evening is free for strolling through the delightful streets and along the riverside promenades of this attractive walled town. Day 2: Andernach - Rüdesheim Casting off this morning we cruise up river through the dramatic narrow Rhine Gorge to reach the attractive, typical Rhineland town of Rüdesheim. Whilst berthed here, you surely won't want to miss our optional Rüdesheim Highlights excursion that features an awesome ride to the heights of the gorge by cable car. Later, why not join our optional evening excursion to seek out the captivating inclined street called the Drosselgasse and enjoy some local wine tasting. Boppard Moselle Lahn Rüdesheim the walled city of Koblenz for our overnight stop. Why not meet up with your new friends in the popular medieval centre of the city for a welcome beer, or stay a while at the Deutsches Eck where the Moselle flows into the Rhine. Day 4: Koblenz - Bonn - Cologne The former capital of Western Germany, Bonn, is our destination this morning.you could seek out the birthplace and museum dedicated to the life of Ludwig van Beethoven. After lunch you can join our optional coach excursion visiting the beautiful Ahr Valley, whilst we complete our cruising itinerary to arrive in fragrant Cologne where you have the opportunity to familiarise yourself with its famous monuments and churches. Be warned; Cologne is revered as a "mecca" for shoppers! Day 5: Cologne - UK This morning we bid farewell to our Captain and crew and disembark for the return journey to the UK Coach Ferry Departures Routes Crossing Ship 11th March D1, D2, D3, D12 Dover mps Lady Anne 15th March D8, D9, D10, D11 Dover mps Lady Anne Travel options Free regional departure points - see page 39 for details Return sailings from Dover Eurostar from London St Pancras See page 38 for details Travel by air - call our reservations team for more information Cabin Prices mps Lady Anne Code Deck Berths Dover X3S Passenger X2S Passenger X1S Passenger M3S Main Deck Standard M2S Main Deck Standard M2L Main Deck Superior P2S Promenade P2X Promenade Superior See pages for deck plan and cabin supplements For two or three people sharing a cabin please call our reservations team for prices Insurance See page 47 for insurance details. Excursions Rüdesheim Highlights 22 Rüdesheim by Night 22 Heart of the Moselle Wine Tasting 17 Ahr Valley with Wine Tasting 17 Cologne Highlights Included Special pre-book package price 59 Saving per person 19 Day 3: Rüdesheim - Boppard - Koblenz We retrace our route back down the Rhine Gorge as far as Boppard, the meeting place of six valleys, where you have free time to explore. After lunch you can join our optional coach tour into the Moselle Valley or relax on board as our ship sails to 16 For further details call us on Koblenz

18 NEW Rhine & Moselle Highlights 9 days from 599 See the highlights of the Rhine and Moselle on one fabulous cruise. From the mystic charm and legends of the Rhine Gorge to the verdant vineyards of the Moselle, we cruise the waters of these two famous rivers, stopping at towns and villages along the way to explore the area and experience local tradition and delicacies. You can also choose from a range of optional excursions to enhance your holiday, see the world s highest cold water geyser at Andernach or discover the exciting city of Luxembourg and much more. What the passengers say: '...our cruise director Brenda and cruise manager Steve were great, very helpful, always available and good fun.' Mr & Mrs A Wrighting, Northamptonshire 2012 Coach Ferry Departures Routes Crossing Ship 24th June D3, D4 & D10 Dover mps Lady Anne GERMANY Trier START Andernach Moselle Koblenz Rhine Traben Trarbach Bernkastel Lahn Day 1: UK - Andernach We travel to Andernach and board our ship where you can relax or venture into this attractive Rhineland town. Day 2: Andernach - Cochem Cruising up the Rhine to Koblenz, where the Rhine and Moselle meet, we continue through the spectacular Moselle Valley to reach the charming town of Cochem. Here you can sample some of the regions fine wines on our optional excursion before enjoying a relaxing evening in Cochem. Day 3: Cochem - Bernkastel Following the gentle twists and turns of the Moselle, we stop at the wine capital of Bernkastel. Our optional excursion introduces you to the highlights of this beautiful town, including the famous medieval square with its iconic halftimbered houses. Cochem Rüdesheim Day 4: Bernkastel - Trier Casting off this morning, we pass quaint villages and vineyards before calling in at Trier, Germany s oldest city. With so much to see in this former residence of Roman Emperors you can take our optional tour, or explore at leisure. Day 5: Trier - Traben Trarbach Discover the Gibralter of the North on our full day optional excursion to Luxembourg. Meanwhile our ship sails to the spa and wine centre of Traben Trarbach where we return in time for dinner. Day 6: Traben Trarbach - Cochem - Koblenz We retrace our route to Cochem where you can join our optional Meandering Moselle Towns excursion, visiting the quaint villages of Beilstein and Winnigen. We return to our ship, back on the Rhine in the walled city of Koblenz, where you can join our wine tasting optional excursion. Day 7: Koblenz - Rüdesheim Cruising through dramatic scenery, we reach the Rhineland town of Rüdesheim.To really appreciate this beautiful region you can join our optional highlights excursion, which features a panoramic ride to the heights of the Rhine Gorge by cable car. Day 8: Rüdesheim - Andernach Our final port of call is Andernach where you can join our optional excursion to the Namedyer Werth Nature Reserve. A 15 minute boat ride on the Rhine takes you to see the unique natural phenomenon of the Andernach Geyser the world s highest cold water geyser. We also visit the Discovery Centre. Day 9: Andernach - UK This morning we bid farewell to our Captain and crew and disembark for the return journey to the UK. Travel options Free regional departure points - see page 39 for details Return sailings from Dover Eurostar from London St Pancras See page 38 for details Travel by air - call our reservations team for more information Cabin Prices mps Lady Anne Code Deck Berths Dover X3S Passenger X2S Passenger X1S Passenger M3S Main Deck Standard M2S Main Deck Standard M2L Main Deck Superior P2S Promenade P2X Promenade Superior See pages for deck plan and cabin supplements Insurance See page 47 for insurance details. Excursions Heart of the Moselle Wine Tasting 17 Bernkastel Highlights 12 Trier 14 Luxembourg 14 Meandering Moselle Towns 12 Rhine Wine Tasting Evening 15 Rüdesheim Highlights 22 Andernach Geyser 15 Special pre-book package price 99 Saving per person 22 Book online: 17

19 Rhine in Flames Welcome to our illuminating cruises of the Rhine and Moselle Valleys on board mps Amsterdam and mps Lady Anne.The narrow Rhine Gorge that surrounds the mystical Lorelei Rock hosts a stupendous display of fireworks to celebrate the harvest of Riesling grapes that are turned into the delicious wines gracing our tables. Nowhere is there a more extraordinary interplay of fire, water and light, thrilling the senses as a symphony of sound resonates around the walls of the valley. These cruises promise a twinkle in the eye as well as a sparkle on the tongue! Cologne Bonn Rhine Moselle GERMANY Andernach START Koblenz Boppard Lahn Rüdesheim Day 1: UK - Cologne We travel to Cologne, the Rhineland's largest city, and board the mps Amsterdam. Day 2: Cologne - Koblenz After breakfast, settle yourself up on the Sun Deck to view the passing scenery that includes the former capital city of Bonn and the picturesque Siebengebirge (Seven Mountains). Arriving in Koblenz after lunch, you can join our optional wine tasting excursion into the Moselle Valley before enjoying a relaxing evening in this delightful place. Mainz Cruise itinerary aboard mps Amsterdam 8 days from 639 aboard the mps Amsterdam Drosselgasse, a narrow street lined with traditional wine houses and garden taverns. Day 4: Rüdesheim - Mainz Today we cruise to the city of Mainz, at the confluence of the Rhine and Main River.With a 2000 year history there is much to discover in this beautiful city so we have arranged an optional guided tour which also takes in the atmospheric squares, half timbered houses and magnificent baroque churches Day 5: Mainz - Boppard Our Rhine in Flames Festival Day gets off to a quiet start as we retrace our route through the narrow Rhine Gorge and around the Lorelei Rock to reach Boppard, the meeting place of six valleys.tonight we witness the thrilling Rhine in Flames firework spectacle. Day 6: Boppard - Andernach This morning you can join our optional Boppard Highlights excursion, which introduces you to the delights of this picturesque town known as the 'Pearl of the Rhine'. After lunch we cruise back past Koblenz to the Rhineland town of Andernach. Whilst here you can learn more about wine making in the beautiful Ahr Valley on our optional excursion before exploring the attractive walled town of Andernach. What the passengers say: 'Words cannot describe the Captains dinner night, the atmosphere and the meal itself was a sheer delight as were all the meals on board...' Mr & Mrs Hyland Lancashire 2012 Coach Ferry Departures Routes Crossing Ship 7th August D4, D5 & D6 Dover mps Amsterdam 4th September D9, D11 & D12 Dover mps Amsterdam 10th September H1, H2, H3 & H4 Hull mps Amsterdam Travel options Free regional departure points - see page 39 for details Return sailings from Dover Overnight sailings from Hull, 2 nights on board a ferry which is reflected in the price chart below, see page 38 for details Eurostar from London St Pancras See page 38 for details Travel by air - call our reservations team for more information Cabin Prices mps Amsterdam Code Deck Berths Dover Hull M2E Main deck Economy M3S Main deck Standard M2S Main deck Standard P2S Promenade P1S Promenade See pages for deck plan and cabin supplements All prices shown are per person Insurance See page 47 for insurance details. Excursions Heart of the Moselle Wine Tasting 17 Rüdesheim Highlights 22 Rüdesheim by Night 22 Vibrant Mainz 12 Boppard Highlights 17 Ahr Valley with Wine Tasting 17 Bonn Highlights Included Special pre-book package price 91 Saving per person 16 Day 3: Koblenz - Rüdesheim Cruising further along the Rhine and into the dramatic narrow Rhine Gorge, we reach the town of Rüdesheim.To really appreciate this beautiful region you can join our optional Rüdesheim Highlights excursion, which features a panoramic ride to the heights of the gorge by cable car, whilst our Rüdesheim by Night optional excursion takes you to a traditional wine cellar to sample some of the region's best wines, before exploring the Day 7: Andernach - Bonn - Cologne We cruise to Bonn,Beethoven's birthplace,where you can join our optional highlights excursion to learn about this fascinating city and marvel at the architecture.this afternoon we cast off for the final time and cruise to Cologne where we berth for the night. Day 8: Cologne - UK This morning we bid farewell to our Captain and crew and disembark for the return journey to the UK. 18 For further details call us on mps Amsterdam

20 Trier Andernach START Cochem Moselle Koblenz Rhine GERMANY Lahn Cruise itinerary aboard mps Lady Anne Day 1: UK - Andernach We travel to Andernach and board the mps Lady Anne for an evening of relaxation or exploring the streets and riverside promenades of this attractive Rhineland town. Day 2: Andernach - Cochem Cruising up the Rhine as far as Koblenz, we join the tranquil Moselle River. Our route through the steep sided vineyards takes us round an idyllic bend in the river to the town of Cochem, which lies in the shadow of its fabulous Castle. From here our Magical Moselle Towns and Castles optional excursion departs, before returning to Cochem's maze of little streets and maybe enjoying some apple strudel. Day 3: Cochem - Bernkastel Meandering through the twists and turns of the Moselle, through the steep slopes of the Eifel and Hunsrück uplands, we reach Bernkastel. No less than 5000 wine growers store their products in the cellars here, so it is no wonder that Bernkastel is considered the "wine capital" of the river.you can learn about the area on our optional guided walking tour or explore at your own leisure. Be sure to set aside a few Euros for a local bottle or two! Day 4: Bernkastel - Trier Casting off this morning and passing more vineyards and idyllic wine villages, such as Piesport and Neumagen, we arrive at Trier - Germany's oldest city.with so much to see in this former residence of Roman Emperors you can benefit from our optional tour of the city. Rhine Traben Trarbach Bernkastel 8 days from 499 aboard the mps Lady Anne Day 5: Trier - Traben Trarbach Today you can join our full day optional excursion to Luxembourg, known as the "Gibraltar of the North". Our coach tour will point out key areas followed by some free time for your own exploration. Meanwhile the mps Lady Anne relocates to the spa and wine centre of Traben Trarbach where we return in time for dinner. Day 6: Traben Trarbach - Koblenz Our Rhine in Flames Festival Day gets off to a quiet start as we retrace our route back along the winding Moselle to berth in Koblenz, the 2000 year old town which is located at the confluence of the Rhine and Moselle rivers.tonight we witness a thrilling Rhine in Flames firework spectacle. Day 7: Koblenz - Bonn Moving on from Koblenz, the beautiful upland range of the Eifel is revealed as we head for Bonn, the former capital of West Germany. Spend the remainder of the day on our optional excursion to the Ahr Valley for some wine tasting or explore Bonn, dipping into its "Museum Mile" and seeking out Bonngasse 20, the birthplace of Ludwig van Beethoven. Day 8: Bonn - UK This morning we bid farewell to our Captain and crew and disembark for the return journey to the UK. Festival dates for both the mps Amsterdam & mps Lady Anne FESTIVAL DAYS 11th August- Koblenz 8th September - Oberwesel 15th September - St Goar The excursion to view the fireworks is by coach; the display is not viewed from on board our ship (unless in exceptional circumstances). A full dinner will be served at lunchtime and a packed tea will be provided for the evening excursion. The order and times of any optional excursions are subject to change due to the timing of the festivals. Any alterations to the published times and days of the Rhine in Flames festivals are beyond our control. An extraordinary vision of fire, water and light What the passengers say: 'The excursions are more than value for money...all were first class.' Mr & Mrs Hyland Lancashire 2012 Coach Ferry Departures Routes Crossing Ship 6th August D3 & D7 Dover mps Lady Anne 2nd September N1 & N2 Newcastle mps Lady Anne 3th September D1 & D2 Dover mps Lady Anne 10th September D8 & D10 Dover mps Lady Anne Travel options Free regional departure points - see page 39 for details Return sailings from Dover Overnight sailings from Newcastle, 2 nights on board a ferry which is reflected in the price chart below, see page 38 for details Eurostar from London St Pancras See page 38 for details Travel by air - call our reservations team for more information Cabin Prices mps Lady Anne Code Deck Berths Dover Newcastle X3S Passenger X2S Passenger X1S Passenger M3S Main Deck Standard M2S Main Deck Standard M2L Main Deck Superior P2S Promenade P2X Promenade Superior See pages for deck plan and cabin supplements Insurance See page 47 for insurance details. Excursions Magical Moselle Towns & Castles 14 Bernkastel Highlights 12 Trier 14 Luxembourg 14 Ahr Valley with Wine Tasting 17 Special pre-book package price 56 Saving per person 15 Book online: 19

21 Majestic Four Rivers Cruise 9 days from 599 Open your heart and mind to the diverse influences of the mighty River Rhine, whose strength is drawn from the European rivers that feed it. On its journey from the mountains of Switzerland to the flatter landscape of the Netherlands, the Rhine links diverse landscapes and cultures. Our meander along three of the tributaries that feed Germany's Romantic Middle Rhine section provides vistas ranging from the spirited Moselle and fabled Rhine Gorges, to the 21st century cosmopolitan cities occupying its broader plains.whether we're gazing at the Moselle's steep vineclad slopes, Heidelberg's romantic castle on the Neckar or the Main's high-rise "Mainhattan" skyline of Frankfurt, our Four Rivers Cruise admirably pays tribute to the mighty Rhine and her tributaries. Heidelberg START Andernach Koblenz Boppard Cochem Moselle GERMANY Rüdesheim Frankfurt Mainz Rhine Main Mannheim Neckar Day 3: Cochem - Boppard An early start takes us back down the Moselle to rejoin the Rhine and make our way to Boppard. Our optional Boppard Highlights excursion takes you on a tour of Boppard aboard the Rhine Express mini road train, which is followed by a chairlift ride to Vierseenblick (Four Lakes View) to gain memorable birds eye views of the Rhine.The remainder of the day is free to relax in this charming waterside town, which was once a "Free Imperial City". Day 4: Boppard - Rüdesheim Cruising on up the Rhine, through the dramatic and fabled narrow Rhine Gorge, we reach the attractive town of Rüdesheim.To really appreciate this beautiful region you can join our optional Rüdesheim Highlights excursion, which features a panoramic ride to the heights of the gorge by cable car, whilst our Rüdesheim by Night optional excursion takes you to a traditional wine cellar to sample some of the region's best wines, before exploring the captivating street called the Drosselgasse. Day 1: UK - Andernach We travel to Andernach and board our ship.the remainder of the evening is free for strolling through the streets and along the riverside promenades of this attractive Rhineland town. Day 2: Andernach - Cochem We sail along the Rhine, as it flows through steep hills bedecked with vineyards, and join the Moselle. Cruising round an idyllic bend in the river, we reach the Celtic-Roman town of Cochem, which lies in the shadow of the fabulous Reichsburg Castle. From here you can join our optional Magical Moselle Towns and Castles excursion, before exploring Cochem's maze of little streets and maybe sampling the local wines and apple strudel. 20 For further details call us on Neckar Valley

22 What the passengers say: 'We did indeed enjoy the above cruise aboard the mps Amsterdam so much so that we are of a mind to take another cruise on board that vessel...' Mr P White, Worcester 2012 Coach Ferry Departures Routes Crossing Ship 7th May D4, D5 & D6 Dover mps Lady Anne 31th May N1, N2 Newcastle mps Amsterdam 1st June D1, D2 Dover mps Amsterdam 30th July D8, D10 Dover mps Amsterdam 12th August H1, H2, H3, H4 Hull mps Lady Anne 27th August D3, D7 Dover mps Amsterdam 26th September D9, D11 & D12 Dover mps Lady Anne Travel options Free regional departure points - see page 39 for details Return sailings from Dover Overnight sailings from Hull & Newcastle, 2 nights on board a ferry which is reflected in the price chart below, see page 38 for details Eurostar from London St Pancras See page 38 for details Travel by air - call our reservations team for more information Frankfurt Day 5: Rüdesheim - Frankfurt Today we sail out of the narrow Rhine Gorge into the Rhine's broader waters, before turning off to cruise up the River Main as far as Frankfurt, Germany's foremost financial centre with its unique "Mainhattan" skyline. Our optional guided tour introduces you to this elegant city and is rounded off with a glass of local apple wine, Ebbelwei, in one of the traditional taverns in the Alt Sachsenhausen district with its cobbled lanes and timbered framed buildings. Day 6: Frankfurt - Mainz Retracing our route down the Main, we stop at the town of Mainz on the confluence with the Rhine. After lunch we offer an optional guided tour of vibrant Mainz, which has a rich history spanning over two thousand years.this evening you can relax in the town's friendly and welcoming atmosphere. The Rhine Day 7: Mainz - Mannheim Casting off early, we cruise along a section of the Rhine to join the River Neckar. Our destination is the lively cosmopolitan city of Mannheim, where you can relax or join our optional excursion to romantic Heidelberg, home of Germany's oldest University. Day 8: Mannheim - Koblenz Turning our course back to the River Rhine, we cruise to the 2000 year old town of Koblenz, back at the confluence with the Moselle River. Our final optional coach excursion takes you into the picturesque Ahr Valley for a spot of wine tasting. Day 9: Koblenz - Andernach UK Our final day sees us cruising back to Andernach this morning, where we bid farewell to our Captain and crew and disembark for the return journey to the UK. Cabin Prices mps Lady Anne Code Deck Berths Dover Hull X3S Passenger X2S Passenger X1S Passenger M3S Main Deck Standard M2S Main Deck Standard M2L Main Deck Superior P2S Promenade P2X Promenade Superior See pages for deck plan and cabin supplements Cabin Prices mps Amsterdam Code Deck Berths Dover Newcastle M2E Main deck Economy M3S Main deck Standard M2S Main deck Standard P2S Promenade P1S Promenade See pages for deck plan and cabin supplements All prices shown are per person Insurance See page 47 for insurance details. Excursions Magical Moselle Towns & Castles 14 Rüdesheim Highlights 22 Rüdesheim by Night 22 Boppard Highlights 17 Frankfurt 14 Vibrant Mainz 12 Heidelberg Highlights 14 Ahr Valley with Wine Tasting 17 Special pre-book package price 98 Saving per person 34 Book online: 21

23 Cruise the Rhine to Switzerland 10 days from 699 Our most popular cruise that attracts bookings before we've printed our next brochure! Its renown is no surprise since our border-hopping route wends its way through the romantic Rhine Gorge of Germany, the scenic Alsace region of France and into the northern mountain slopes of Switzerland. From our cruise ship we see countless magical castles perched on the hillsides, romantic Rhineland towns and villages with their half-timbered buildings as well as pretty river tributaries rushing to meet the mighty Rhine. After the steep vine-covered slopes of the dramatic Rhine Gorge, the Rhine's waters broaden, the climate warms and the land flattens out slightly to reveal the lush Rhine Plains. Along the river's western shores lay the gentler rolling hills of France's Alsace region; whilst across on the opposite eastern banks, the wooded hills of Germany's Black Forest beckon us with its enchanting scenery, proud traditions, cuckoo clocks and black forest gateaux. Our coach excursions in Switzerland simply provide the icing on the cake to our sumptuous cruise, where we view the mightiest waterfalls in central Europe and drive through the Jura Mountains to visit the picture postcard resort of Lucerne.Wunderbar! Cologne Andernach START Rüdesheim FRANCE Germersheim Strasbourg Kehl GERMANY Breisach Schaffhausen Basel AUSTRIA SWITZERLAND Lucerne Mainz Speyer Mannheim Drosselgasse Day 4: Germersheim - Strasbourg An early cast off takes us through the lush Rhine Plains and over the border into the Alsace region of France.We berth at Strasbourg where you can join our optional excursion to discover more about this UNESCO listed World Heritage site. A further optional excursion is available this evening in the form of a canal cruise along Strasbourg's waterways, aboard a glass topped canal cruiser. Day 5: Strasbourg - Breisach We cruise through the Rhine Plain, arriving at the small town of Breisach around lunchtime. Here you can join our Alluring Alsace excursion to Riquewihr, one of the most romantic and beautiful villages in France, which includes wine tasting at the renowned Dopff & Irion vineyard. Day 1: UK - Andernach We travel to Andernach and board our ship for an evening of relaxation or exploring the streets and riverside promenades of this attractive Rhineland town. Strasbourg our Rüdesheim by Night optional excursion takes you to a traditional wine cellar to sample some of the region's best wines, before exploring the captivating street called the Drosselgasse. Day 2: Andernach - Rüdesheim Cruising up river, through the dramatic narrow Rhine Gorge, we reach the pretty town of Rüdesheim.To really appreciate this beautiful region you can join our optional Rüdesheim Highlights excursion, which features a panoramic ride to the heights of the gorge by cable car, whilst 22 For further details call us on Day 3: Rüdesheim - Speyer - Germersheim Sailing out of the narrow Rhine Gorge into the Rhine's broader waters, we head up river for a late afternoon stop in the Celtic Roman city of Speyer. An optional guided walking tour of the city is available to enable you to get the most from our short visit, before we continue to Germersheim. mps Lady Anne

24 Boppard Day 6: Breisach - Basel This morning, as the ship sails to Switzerland, you can venture into the cooler mountain slopes of the Black Forest and the Rhine Falls on our full day optional excursion to Titisee.We re-join our ship in Basel, across the border in Northern Switzerland, for a relaxing evening. Day 7: Basel - Breisach - Kehl After breakfast our coach takes us on a route that tunnels through the Jura Mountains to the Swiss resort of Lucerne. In the meantime, the ship retraces her route back to Breisach to await our return.we cast off in the early evening and sail back through the Rhine Plains, via a number of fascinating locks, to the former fishing village of Kehl. Day 8: Kehl - Mannheim - Mainz From Kehl, we cruise to the river port of Mannheim where you can join our optional excursion to the majestic city of Heidelberg, home of Germany's oldest University.We return to our ship in Mainz for free time to explore this ancient Roman city. Day 9: Mainz - Cologne Be sure to settle up on the Sun Deck for our final day of cruising and take in the magnificent scenery of the Rhine Gorge as we pass the fabled Lorelei Rock, the confluence with the Moselle River at Koblenz, the foot of the Seven Mountains and the former capital of West Germany, Bonn. On arrival in Cologne you can join our Cologne Highlights walking tour. Day 10: Cologne - UK This morning we bid farewell to our Captain and crew and disembark for the return journey to the UK Coach Ferry Departures Routes Crossing Ship 5th May D1, D2 Dover mps Amsterdam 14th May D3, D6 Dover mps Amsterdam 19th May D4, D5 Dover mps Lady Anne 22nd May H1, H2, H3, H4 Hull mps Amsterdam 28th May D7, D9 Dover mps Lady Anne 5th June N1, N2 Newcastle mps Lady Anne 6th June D1 Dover mps Lady Anne 9th June D8, D10 Dover mps Amsterdam 15th June D11, D12 Dover mps Lady Anne 18th June D4, D5 Dover mps Amsterdam 1st July D3, D6 Dover mps Lady Anne 2nd July H1, H2, H3, H4 Hull mps Amsterdam 10th July D1, D2 Dover mps Lady Anne 11th July N1, N2 Newcastle mps Amsterdam 12th July D3 Dover mps Amsterdam 19th July D8, D10 Dover mps Lady Anne 21st July D7, D9 Dover mps Amsterdam 28th July D4, D6 Dover mps Lady Anne 8th August D11, D12 Dover ms Princess 17th August D1, D2 Dover ms Princess 18th August D7, D9 Dover mps Amsterdam 20th August H1, H2, H3, H4 Hull mps Lady Anne 26th August D4, D5 Dover ms Princess 4th September D7, D9 Dover ms Princess 13th September D8, D10 Dover ms Princess 16th September H1, H2, H3, H4 Hull mps Lady Anne 22nd September D3, D6 Dover ms Princess 23rd September N1, N2 Newcastle mps Amsterdam 24th September D11 Dover mps Amsterdam 3rd October D1, D12 Dover mps Amsterdam 4th October D2, D3 Dover mps Lady Anne 11th October H1, H2, H3, H4 Hull mps Amsterdam 13th October D10, D11 Dover mps Lady Anne Travel options Free regional departure points - see page 39 for details Return sailings from Dover Overnight sailings from Hull & Newcastle, 2 nights on board a ferry which is reflected in the price chart below, see page 38 for details Eurostar from London St Pancras See page 38 for details Travel by air - call our reservations team for more information Our most popular cruise which takes you border hopping along the Rhine What the passengers say: 'We had one of the best holidays ever, everyone was friendly, the staff fantastic and the food superb, plus the beautiful scenery of the Rhine. What more could we want?' Mr & Mrs Goddard West Sussex Cabin Prices mps Lady Anne Code Deck Berths Dover Dover Hull Newcastle 19 May & 13 Oct X3S Passenger X2S Passenger X1S Passenger M3S Main Deck Standard M2S Main Deck Standard M2L Main Deck Superior P2S Promenade P2X Promenade Superior See pages for deck plan and cabin supplements Cabin Prices mps Amsterdam Code Deck Berths Dover Hull Newcastle M2E Main deck Economy M3S Main deck Standard M2S Main deck Standard P2S Promenade P1S Promenade See pages for deck plan and cabin supplements Cabin Prices ms Princess Code Deck Berths Dover M2S Rear Main Deck M3L Main Deck M2L Main Deck P2S Promenade See page 44 for deck plan and cabin supplements All prices shown are per person Insurance See page 47 for insurance details. Excursions Rüdesheim Highlights 22 Rüdesheim by Night 22 Speyer Highlights 12 Strasbourg 5 Strasbourg Canal Cruise 18 Alluring Alsace 12 Black Forest & Rhine Falls 20 Lucerne Included Heidelberg Highlights 14 Cologne Highlights Included Special pre-book package price 95 Saving per person 30 mps Amsterdam Book online: 23

25 Cruise The Danube to Vienna & Budapest Discover the delights of the Danube on one of the most scenic journeys through the heart of Europe. From the comforts of our ship, you can enjoy magnificent scenery as we cruise through valleys and vineyards and dip into the culture and history of famous cities along the way. From musical Vienna to the Pearl of the Danube - Budapest, this is an amazing opportunity to sail the waters that are beautifully immortalised by the composer, Strauss, in his classical waltz 'The Blue Danube'. 8 days by air from days by coach from 1049 SLOVAKIA Dürnstein Vienna Linz Melk START Bratislava Budapest AUSTRIA HUNGRY Day 1: UK - Hotel (Germany) For those travelling by coach, we travel to Dover, taking the ferry to Calais and then continue by coach to our overnight hotel. Day 2: Linz After breakfast we travel by coach to Linz and board our ship.those travelling by air will join today.the remainder of the day is free for you to become acquainted with the ship and meet fellow guests or you can explore this fascinating city and capital of upper Austria. Day 3: Linz - Vienna Early this morning our Captain sets sail for Vienna. This full day cruise takes us down the Danube, passing spectacular scenery along the way. On arrival in Vienna you can join our optional evening excursion, which introduces you to this fascinating city of waltzes and whirls. Day 4: Vienna - Budapest We spend a full day experiencing the delights of Vienna. Grand palaces, baroque castles, magnificent squares and grand monuments are just some of the key features of this beautiful city, which is a UNESCO World Heritage Site. Schönbrunn Palace is one of the most popular attractions so don't miss our optional excursion which takes you on a journey through time as we explore some of the 1441 rooms. In the early evening we cast off and cruise through the night to Budapest. Day 5: Budapest Today we have a full day in Budapest one of the most beautiful cities in the world. Here you can explore both sides of Hungary's capital traditional 'Buda' and the more cosmopolitan 'Pest'. Start the Budapest Chain Bridge Peter Visontay day by joining our optional city tour to introduce you to the highlights and help get your bearings in the city known as the Pearl of the Danube.This evening we set sail for Bratislava. Day 6: Bratislava We cruise up the Danube, reaching Bratislava in the early afternoon.this historic city is dominated by its castle and unique suspension bridge. Join our optional tour to take in the sights of this Slovakian capital and experience its rich culture. 24 For further details call us on Budapest

26 Cruise through valleys and vineyards and dip into the culture and history of famous cities along the way Budapest mv Esmeralda Day 7: Bratislava - Dürnstein A full day cruise, passing through the picturesque Wachau Valley where the Danube flows between the foothills of the Bohemian Massif and the Dunkelsteiner Woods.We stop overnight in the town of Dürnstein, which is crowned by the ruins of the castle that once imprisoned Richard the Lionheart. Day 8: Dürnstein - Melk - Linz This morning we cruise to the small town of Melk, where you can join our optional excursion to visit the Benedictine Abbey.This is one of the most famous monastic houses in Austria which has been occupied by monks for over 900 years. At midday we continue our cruise, ending in Linz at around midnight. Day 9: Linz - Hotel (Germany) We disembark this morning and travel by coach to our overnight hotel.those travelling by air depart today. Day 10: Hotel - UK After breakfast we continue by coach to Calais, taking the ferry to Dover for our return journey. Vienna 2012 Coach Ferry Departures Routes Crossing Airport* Ship 5th June D1 D2 Dover mv Esmeralda 6th June Stansted mv Esmeralda 12th June D3 D7 D9 D12 Dover mv Esmeralda 13th June Stansted mv Esmeralda 11th September D4 D5 D6 D12 Dover mv Esmeralda 12th September Stansted mv Esmeralda H1 H2 H3 17th September Hull/ Newcastle mv Esmeralda H4 N1 N2 19th September Stansted mv Esmeralda 25th September D8 D10 D11 Dover mv Esmeralda 26th September Stansted mv Esmeralda Travel options Free regional departure points - see page 39 for details Return sailings from Dover Overnight sailings from Hull & Newcastle, 2 nights on board a ferry which is reflected in the price chart below, see page 38 for details Travel by air Outward Stansted to Linz 10.10hrs / 13.05hrs Return Linz to Stansted 13.30hrs / 14.25hrs. Please note: times are subject to change. *Clients travelling by air join the tour on day 2 and leave for a return flight to the UK on day 9 Cabin Prices mv Esmeralda Deck Berths Dover Hull Newcastle Stansted Main Promenade See page 45 for deck plan All prices shown are per person Insurance See page 47 for insurance details. Excursions bookable on board ship Book online: 25

27 Moscow to St Petersburg Cruise 12 days from 1899 Walk the path of Emperors and Kings and experience the real Russia on this captivating 12 day cruise. Russia's intricate network of rivers, canals and vast lakes transport us through rolling countryside, dotted with farms, villages and towns that are characterised by onion domed churches and cathedrals. Starting in the capital city of Moscow and ending in St Petersburg, this cruise captures the opulence and history of ancient Russia and is a sight-seers dream. Mandrogi St Petersburg RUSSIA Kizhi Goritsy Moscow Uglich Yaroslavl START Gallery or Sergiev Posad Monastery. Early this evening we set course through the locks along the spectacular Moscow Canal towards the mighty Volga River, cruising throughout the night. Day 4: Uglich Whilst sailing along the Volga, keep a look out for the delightful view of the green and blue domes that signify our arrival at Uglich. Our late afternoon included guided walking tour of Uglich will introduce us to its Kremlin,Transfiguration Cathedral and the fascinating story surrounding the Church of St Dmitri-on-the-Blood. Our cruise continues overnight towards Yaroslavl. St Petersburg Day 5: Yaroslavl Breakfast time marks our arrival in Yaroslavl, one of the best preserved "Golden Ring" towns that stretch for eighteen miles along both banks of the river. Following our included coach tour of the towns we enjoy some free time visiting the local outdoor market before returning to the ship for lunch. In the early afternoon we cruise towards Goritsy. Day 1: UK - Moscow Having made your own way to Terminal 5 of London's Heathrow airport by car or regional flight, we depart on the 1300 hours flight direct to Moscow Domodedova Airport. Following a four hour flight, we land in Moscow at 2000 hours. An awaiting coach will transfer us to board our cruise ship.we meet the captain and his crew at the welcome Cocktail Reception, Bread and Salt Ceremony. Day 2: Moscow After breakfast you can board our coach for an included orientation tour of the city, with free time in Red Square, Gum Department Store, St Basil's Cathedral and the Cathedral of Christ the Saviour. Following lunch in Moscow, you have the opportunity visit to the Kremlin and entrance to one of its cathedrals. After dinner on board our ship, we offer an optional excursion to see a local folk show and Moscow by night. Day 3: Moscow Enjoy a free day in Moscow with a choice of optional excursions to purchase on board, such as a transfer back into the city, a visit to the Tretyagov 26 For further details call us on ms Z Shashkov

28 Our twelve day cruise embraces all the traditional opulence of ancient Russia What the passengers say: 'The staff at the River Cruise Line office are fantastic...' Mr & Mrs A Wrighting Northamptonshire Whats Included Return flights from London Heathrow En-suite cabin accommodation Full board during your cruise Captains welcome drink reception and farewell dinner Services of our experienced cruise manager Moscow Day 6: Goritsy On arrival at Goritsy you can join our coach for an included excursion to nearby Kirillov to visit the 14th Century Monastery of St Cyril on the White Lake, famous for its Museum of Icons. Casting off during the afternoon, we travel along the Volga-Baltic Canal as we continue our route to cross the length of the White Lake towards Kizhi on Lake Onega. Day 7: Kizhi This morning we cruise along Lake Onega, among the majestic Karelian countryside, making a late afternoon's stop at the fairytale island of Kizhi, famous for its UNESCO World Heritage Site of Kizhi Architectural Museum. In the evening we set sail to cruise overnight back down the length of Lake Onega to join the River Svir as we head towards Mandrogi. Day 8: Mandrogi The serene village of Mandrogi is a favourite stop for cruise ships, featuring an assortment of gingerbread like architecture consisting of houses, workshops and museums - including one devoted to vodka. Here you can purchase local crafts such as Matryoshka dolls, lace and ceramics. After our visit we continue, cruising overnight towards St Petersburg. Days 9-11: St Petersburg Leaving Lake Ladoga to enter the broad River Neva, we arrive at St Petersburg. Introduction to the city, Russia's "window to the West", takes the form of an included orientation coach tour when many of the city's Imperial and aristocratic palaces can be seen. During the course of our three days in St Petersburg, we embark on included excursions to visit the magnificent Imperial Palace at Peterhof and the incomparable Hermitage Museum, one of the oldest and largest in the world. Additional optional excursions, available to purchase on board, include coach transfers to the city centre, a trip to Pushkin to visit Catherine's Palace and Park and St Petersburg by Night.The highlight of our final night on board will include the Captain's Farewell Dinner. Day 12: St Petersburg - UK This morning we bid farewell to our Captain and crew and travel to St Petersburg Pulkovo Airport for our 1655 hours return flight to London Heathrow airport's Terminal 5, arriving back at 1725 hours GMT. Visa Information A Russian Visa is required in order to join our cruise since entry to Russia will not be permitted without one.we have an agreement with a Russian Visa Service, "ASLA Travel Group" ( who can assist with the application.the cost of a Visa is approximately 130. It is the responsibility of each passenger to apply for their own Visa; this can be applied for at any time between three months and 4 weeks prior to departure (process time is approximately 14 working days.the procedure for obtaining your Visa will be outlined within the paperwork confirming your holiday booking, but please note that you will need to enclose your UK passport with your Visa application. Please also note that your UK passport needs to be valid for at least 6 months after you are due to return from the Russia Departures Airport Ship 10th July London Heathrow ms Z Shashkov 21st August London Heathrow ms Z Shashkov Air Travel Options Outward London Heathrow to Moscow 13.00hrs / 22.00hrs Return St Petersburg to London Heathrow 16.55hrs / 17.25hrs Please note: times are subject to change. Flights from regional airports are available on request. Please call our reservations team for more information. Cabin Prices ms Z Shashkov Deck Berths London Heathrow Main Middle Boat Boat See page 46 for deck plan All prices shown are per person Insurance See page 47 for insurance details. Moscow Book online: 27

29 Paris to Honfleur, Seine Valley Cruise 5 days from 679 From the romantic city of Paris, to the attractive harbour town of Honfleur on the Normandy coast, the River Seine gently flows across the north of France. Discover magnificent Chateaux and quaint riverside towns, along with everything that makes river cruising so appealing; changing scenery and locations whilst retaining a settled base aboard your floating hotel. C'est magnifique! London St Pancras afternoon, an optional coach tour departs to view the Côte Fleurie, featuring visits to the popular seaside resorts of Deauville and Trouville as well as a tour of a Calvados distillery. This evening we cruise up the Seine, passing the superb architectural structure that is the Pont de Normandie. Please note: Our arrival time into Honfleur depends on the tides Discover magnificent Chateaux and quaint riverside towns as we cruise the River Seine Dates & Prices 5th May Main Deck 679 Promenade Deck 729 Single cabin supplement 109 Travel options Eurostar from London St Pancras See page 38 for details All prices shown are per person Our Cruise Vessel We will stay aboard the ms Botticelli or similar which offer comfortable cabins with a large picture window, air conditioning and a shower and WC. Satellite TV is available, along with a hairdryer and a safe. A spacious sun deck is the perfect place to relax and enjoy the scenery as is the lounge bar, satellite TV, radio, hairdryer, safe, shower/wc, towels provided. Insurance See page 47 for insurance details. Honfleur Rouen Les Andelys Paris FRANCE Day 1: London - Paris At midday we journey from London St Pancras to Paris by Eurostar where we make our way to the ship. You can board between 18:00hrs and 19:00hrs, after which we can get acquainted with a welcome cocktail and dinner. Water levels permitting, we cruise through Paris by night to gain a truly beautiful perspective of the spotlighted architectural gems of this city. Day 2: Les Andelys - Honfleur This morning we cruise to Les Andelys, passing attractive riverside towns and locks, to arrive at around 13:30hrs. Our optional excursion takes us to the magnificent Chateux of Vascoeuil in the heart of the Andelle Valley, whilst our ship cruises to Rouen. Later in the evening you can join our optional guided tour of the old town of Rouen, exploring 2000 years of history before returning to our ship around midnight and setting sail for Honfleur, tide permitting. Day 4: Full day cruising Today we enjoy a full day cruising back up the Seine towards Paris, relaxing on deck and absorbing the scenery, as we sail through the locks, beautiful landscapes and the boatman's capital of Conflans ste Honorine.We will enjoy a Gala evening on board tonight. Day 5: Paris - London We disembark the ship in the morning and make our way to the railway station to board the Eurostar for the return journey to London St Pancras. ms Botticelli Day 3: Honfleur This morning you can join our optional tour of Honfleur and its fishing port, browsing the narrow picturesque streets with their old houses, the salt lofts and the church of Saint Catherine, which is the biggest church in France built of wood. In the 28 For further details call us on ms Botticelli deck plan

30 Scottish HighlandsCruise & What the passengers say: 'We can't thank you enough, and look forward to more holidays with you some time in the future.' Mr & Mrs Fillingham Angus the Isle of Skye aboard mv Lord of the Glens 8 days from 1499 Discover the eternal beauty of the Scottish Highlands and the Western Isles on this captivating 8 day cruise. Our journey begins with tranquil lochs, legendary castles and magnificent peaks as we travel through a breathtaking landscape, followed by the chance to step ashore the Isles of Mull, Iona, Eigg and Skye and experience the unique quality of life and tradition of these Inner Hebridean jewels. Inverness Kyle of Lochalsh Fort Augustus Inverie Tobermory Craignure Day 1: Inverness Banavie We meet at Inverness where we board our ship for a relaxing evening and enjoy the Captain's welcome reception and dinner. Day 2: Inverness - Fort Augustus This morning we visit Culloden and see the ancient standing stones of Clava Cairns. In the afternoon we sail along the famous Caledonian Canal, before entering the waters of Loch Ness and passing the romantic ruins of Urquhart Castle to reach the quaint village of Fort Augustus. Day 3: Fort Augustus - Banavie SCOTLAND Ascending a dramatic series of locks, we cruise through the heart of Fort Augustus before sailing into Loch Lochy. Our destination is the town of Banavie, which nestles in the shadow of Ben Nevis, where you can join our optional excursion along the West Highland Railway line to Glenfinnan. Day 4: Banavie - Craignure This morning we sail through the Lord of the Glens descending Neptune's staircase, a set of eight interconnected locks and onto Craignure on the Isle of Mull. On arrival we have an included excursion by coach to the Isle of Iona the last resting place of some 50 Scottish Kings. Craignure will be our berthing point for this evening. Day 5: Craignure - Tobermory This morning we pay a visit to the nearby photogenic Duart Castle, the ancestral home of the McClain Clan. Later in the day we sail to the picturesque Tobermory, on the Isle of Mull. You will have the remaining day free to explore. Day 6: Tobermory - Inverie Our destination is the tiny island of Eigg, where you can get a sense of what life is like for the 90 or so inhabitants and look for the marine animals and birdlife. We continue our cruise past the Ardnamurchan peninsula of the Scottish mainland and the Isles of Coll and Muck to Loch Nevis, stopping at the town of Inverie where you can enjoy a drink in the most remote pub in the British Isles. Day 7: Inverie - Kyle of Lochalsh Early this morning we sail across the Sound of Sleet to Armadale and the Isle of Skye where we visit the Clan Donald Centre. We cruise to our final destination - the Kyle of Lochalsh, and visit the Cuillins Mountains and Portree. Later this evening we enjoy the Captain's Farewell Reception and Dinner. Day 8: Kyle of Lochalsh - Inverness This morning we bid farewell to our Captain and crew and disembark for the return journey Departures 16th July mv Lord of the Glens 6th September mv Lord of the Glens Please note the 6th September departure will be operated in reverse order Travel options Join at ship Euston train options have 2 nights on board the overnight sleeper train from Euston See page 38 for details Cabin Prices mv Lord of the Glens Deck Berths Join Overnight at ship Sleeper James Watt David Roberts David Roberts Superior Alexander Graham Bell All prices shown are per person Insurance See page 47 for insurance details. MV Lord of the Glens With its rich mahogany interiors, luxury cabins and all-round teak-clad viewing the MV 'Lord of the Glens' boasts all the sumptuousness of a classic luxury yacht.yet having only 27 luxury en-suite state cabins, all of which face outside, it nurtures the friendly intimacy of a boutique hotel.the 'MV Lord of the Glens' is the only passenger vessel capable of navigating both the Scottish inland waterways of the Caledonian Canal and the open sea. Each of the tastefully furnished en-suite cabins has individually controlled air-conditioning/heating, a hairdryer, trouser press, satellite TV, safe deposit box, music system, internal telephone, dressing table and stool and a full size wardrobe.23 of these cabins have tinted picture windows, whilst the remaining 4 on the James Watt Deck each possess large portholes.the public areas of the ship include a bar and 2 lounges that are located on the top deck. The plush restaurant with its picture windows perfectly complements the high caliber of food served on board.euston train options have the addition of 2 nights on board the overnight sleeper train from Flights are available upon request please call our reservations team for more information. Book online: 29 Ship mv Lord of the Glens deck plan

31 NEW Elegant Elbe, Berlin & Prague The Elbe River is the gateway to Eastern Europe, which takes you on a fascinating journey through breathtaking natural landscapes and an exciting variety of medieval towns and cities. Follow in the footsteps of Martin Luther, history s most important reformer, learn about Meissen ware porcelain, stroll through the charming streets of Dresden, cruise through the magnificent sandstone mountains of Saxon Switzerland and enjoy two nights in the exciting city of Prague, City of a Hundred Spires.This is an elegant experience not to be missed. 10 days by air from days by rail from 1049 GERMANY Cologne START Magdeburg Berlin Dessau Wittenberg Torgau Meissen Dresden Bad Schandau Decin Melnik Prague CZECH REPUBLIC Day 1: UK Berlin Travelling from either London Gatwick by air or London St Pancras by rail, our destination is Berlin where we check into our overnight hotel. Day 2: Berlin - Magdeburg - Dessau The Berlin Wall is possibly the city s most famous landmark. After some free time in the morning our coach takes us to Magdeburg where we board our cruise ship and sail to Dessau for an overnight stop. Day 3: Dessau - Wittenberg Early this morning we set sail for the old university town of Wittenberg, home to the most important and interesting Reformation museum in Germany The Luther House. Enjoy free time at leisure or take advantage of the optional excursion to follow in the footsteps of Martin Luther and see the town s historic landmarks. Day 4: Wittenberg - Torgau - Meissen Another early sailing takes us to Torgau, a town filled with Renaissance Houses.The optional guided walking tour is the perfect way to see Hartenfels Castle, Market Square and the famous riverside monument, the site of one of the most decisive moments of World War II.We continue our cruise route, stopping at Meissen in the late evening. Day 5: Meissen - Dresden Meissen holds a fascinating history going back more than 1000 years. It is chiefly famed for its production of fine porcelain which you can learn about on the optional guided tour of the museum. Later in the morning we cruise to Dresden, Brandenburg Gate, Berlin nicknamed Florence on the Elbe, where you can take an optional City Tour to see the highlights of this fascinating place. Day 6: Dresden - Bad Schandau - Decin Our cruise route takes us through the breathtaking landscape of Saxon Switzerland, a region dominated by huge, smooth rocks and deep valleys and gorges.we stop at the spa town of Bad Schandau for free time to explore and admire the surroundings before we cruise to our overnight stop in Decin. 30 For further details call us on Berlin

32 The Elbe River is the gateway to Eastern Europe 2012 Train Departures Airport Station Ship 12th April Gatwick ms Princess 12th April St Pancras ms Princess Flights from London Heathrow and Luton are available on request. Please call our reservations team for more information. Travel options Eurostar from London St Pancras See page 38 for details Travel by air Cabin Prices ms Princess Code Deck Berths Gatwick St Pancras M2S Rear Main Deck M3L Main Deck M2L Main Deck P2S Promenade See page 44 for deck plan and cabin supplements All prices shown are per person Insurance See page 47 for insurance details. Berlin Day 7: Decin - Melnik Today you can relax on board as we enjoy a full day cruising. Our next stop is Melnik where you can explore the attractive town in the evening with our Cruise Director. Day 8: Melnik - Prague An early morning cast off takes us to Prague in the early afternoon, City of a Hundred Spires. An optional City Tour is the perfect way to familiarise yourself with the highlights and attractions Prague has to offer. We enjoy a final evening on board our cruise ship. Day 9: Prague We disembark our cruise ship and check into our hotel. You are then free to continue exploring Prague. Venture into the historic centre and you will encounter plaques which point out tourist landmarks on a circular route this is the Silver Line through Golden Prague; a great way to explore the city at your own pace. Day 11: Cologne UK (rail only) Early this morning we arrive in Cologne and retrace our outbound route, meeting Eurostar for our return to London. Excursions In the Footsteps of Martin Luther 20 Torgau Guided Tour 20 Meissen Museum 29 Dresden City Tour 20 Prague City Tour 20 Special pre-book package price 99 Saving per person 10 Day 10: Prague - UK (air) / Sleeper train to Cologne (rail) Those travelling by air board their return flight to Gatwick, arriving back in the UK in the late morning. Those travelling by rail can enjoy a little more free time before boarding the City Night Line sleeper train for the overnight journey to Cologne. ms Princess Book online: 31

33 NEW Nile Cruise 8 days from 809 Travel to the land of the Pharaohs and follow in the footsteps of ancient kings and queens on this enticing cruise on the Nile. From Ramesses to Tutankhamun, you can discover a magnificent story of Egyptian times, told through spectacular carvings and hieroglyphics which embellish the surface of ancient buildings. With a local guide and Egyptologist on hand every step of the way, this is the perfect way to experience this remarkable country Departures Airport* Ship 10th October 2011 London Gatwick ms Sherry Boat 7th November 2011 London Gatwick ms Sherry Boat 5th March 2012 London Gatwick ms Sherry Boat EGYPT START Luxor Esna Nile Edfu Kom Ombo Aswan Lake Nasser Day 1: UK - Luxor We fly from London Gatwick to Luxor, where we board the ms Sherry for your seven night cruise. Day 2: Luxor - Esna Luxor is home to some of the most important sites in the whole of Egypt. This morning s excursion sets off early and takes us to the Valley of the Kings and the Valley of the Queens, a barren landscape on the west bank of the river where the decorated tombs of Pharaohs and their families are. Our excursion focuses on two in particular the Temple of Queen Hatshepsut, Egypt s only female Pharaoh, and the Colossi of Memnon, the most imposing monument in the area. At midday we set sail via the Esna lock and berth overnight in Esna. Day 3: Esna - Edfu - Kom Ombo - Aswan Early this morning we sail to Edfu where you can join an excursion to the Temple of Edfu. Believed to have been built on the site of a great battle, this temple is dedicated to the falcon god Horus and is the second largest in Egypt. It is also one of the best preserved, having been almost completely submerged by desert, and an impressive feature is the carvings and hieroglyphics which cover nearly every surface. Our cruise continues via Kom Ombo and berths for three nights in Aswan. Day 4: Aswan Today you can join an excursion to see the world famous High Dam and the original Old Dam.The new high dam was heralded as an engineering miracle when it was built in the 1960 s. There are several ancient granite quarries here where you can also see the unfinished obelisk, which would have been the largest ever produced had the project not been abandoned. The Temple of Philae is also on the agenda, where you will find fascinating monuments including one of the greatest temples in Egypt the Temple of Isis. Day 5: Aswan The city of Aswan has a distinctive African atmosphere and is surrounded by some of the finest scenery in Egypt. Today you can take an optional excursion, with the choice of travelling by coach or air, to visit the Abu Simbel temples, which are among the most magnificent monuments in the world. After sight-seeing you can enjoy a unique experience with our cruise around the Aswan islands by felucca, a traditional wooden sailing boat. Day 6: Aswan - Kom Ombo - Edfu We leave Aswan and sail to Kom Ombo. In ancient times the town of Kom Ombo was known as the City of Gold. The major attraction here is the Temple of Kom Ombo, which is unusual in that it is a double temple, with one side dedicated to the god Horus and the other side to Sobek, the crocodile god. After our excursion to see the temple we cruise back to Edfu. Day 7: Edfu - Luxor This morning we sail to Luxor where the day is free for you to spend at leisure. Day 8: Luxor This morning s excursion takes us to the east bank of Luxor to visit the Karnak Temple and the Luxor Temple, which are connected by the Avenue of Sphinxes and where the highlights of the Opet Festival, ancient Egyptian festival held each year. Karnak Temple is considered the largest ancient religious site in the world, comprising of a vast collection of temples, chapels, pylons and other buildings covering an area of 200 acres. After our visit we are transferred to Luxor airport for our return flight to London Gatwick, arriving back in the late evening. NB. The order of excursions are subject to change Air Travel Options Outward London Gatwick to Luxor airport / Return Luxor airport to London Gatwick / Please note: times are subject to change. Cabin Prices ms Sherry Boat 2 berth outside cabin 809 See page 46 for deck plan All prices shown are per person Insurance See page 47 for insurance details. ms Sherry Boat 32 For further details call us on

34 Rhine Valley Turkey & Tinsel 5 days from 199 A real cracker of a Rhineland holiday is guaranteed when you join our pre-christmas Turkey & Tinsel cruise. Like-minded indulgers in festive food and entertainment believe our five day cruise through the scenic and atmospheric Rhine Gorge, with its on board programme of fun-filled revelry, to be the perfect antidote to those dreary British November days. Optional coach excursions into the surrounding hillsides allow us to stock up on local tipples for the Christmas table back home, whilst visits to the illuminated waterside towns and villages offer plenty of ideas for gift shopping and preparations for Christmas. Aboard the seasonally decorated ship a warm and convivial party atmosphere prevails, with mouth-watering German & English festive fare to tickle the taste buds, and a nightly fun programme of entertainment to unleash the laughter. Whoever said that Christmas comes but once a year obviously has not experienced our Turkey & Tinsel cruise! Rhine Bonn Andernach START Moselle Koblenz Boppard GERMANY Rüdesheim Lahn Day 1: UK - Andernach We travel to Andernach and board our ship where you can relax or venture into the attractive Rhineland town. Day 2: Andernach - Rüdesheim OUR CHRISTMAS EVE Casting off early this morning we cruise up river, through the dramatic narrow Rhine Gorge, to the pretty town of Rüdesheim. Our optional Rüdesheim Delights excursion includes a visit to the wonderful mechanical music museum of Siegfried and a mug of Glühwein. After a traditional German Christmas Eve dinner you can settle back and enjoy the entertainment. Day 3: Rüdesheim - Boppard - Koblenz OUR CHRISTMAS DAY We retrace our route back down the Rhine Gorge as far as Boppard, the 'pearl of the Rhine' and the meeting place of six valleys. After a traditional British Christmas Day lunch, you can relax on board, explore Boppard or join our optional coach excursion into the Moselle Valley. Our cruise continues to the ancient walled city of Koblenz where we stop overnight for more fun and entertainment on board. Day 4: Koblenz - Bonn OUR BOXING DAY Our cruising route down the Rhine takes us past the Siebengebirge (Seven Mountains) to Bonn, our final destination. After a delicious Boxing Day lunch you can enjoy some free time and learn of the composer Beethoven's life, or join our optional excursion into the delightful Ahr Valley for a spot of wine tasting before rounding off with a final evening of entertainment. Day 5: Bonn - UK This morning we bid farewell to our Captain and crew and disembark for the return journey to the UK. Who says Christmas comes but once a year? What the passengers say: '...thank you for our lovely Turkey & Tinsel Rhine Cruise. Lovely lovely everything from start to finish.' Mr & Mrs Bell, Cambridgeshire 2012 Coach Ferry Departures Routes Crossing Ship 9th November D1, D2 & D12 Dover mps Lady Anne 13th November D3, D7 & D9 Dover mps Lady Anne 17th November D8, D10 & D11 Dover mps Lady Anne 21st November D4, D5 & D6 Dover mps Lady Anne Travel options Free regional departure points - see page 39 for details Return sailings from Dover Eurostar from London St Pancras See page 38 for details Travel by air - call our reservations team for more information Departures are still available 2011 Please see the cruise calendar for dates, call our reservations team for prices and pick up points Cabin Prices mps Lady Anne Code Deck Berths Dover X3S Passenger X2S Passenger X1S Passenger M3S Main Deck Standard M2S Main Deck Standard M2L Main Deck Superior P2S Promenade P2X Promenade Superior See pages for deck plan and cabin supplements All prices shown are per person Insurance See page 47 for insurance details. Excursions Rüdesheim Delights 22 Heart of the Moselle Wine Tasting 17 Ahr Valley with Wine Tasting 17 Special pre-book package price 40 Saving per person 16 Book online: 33

35 German Christmas Markets The mouth-watering smell of baked gingerbread, the warming taste of Glühwein, the heart lifting sight of twinkling outdoor lights; when was Christmas shopping more enjoyable? We've witnessed the striking scenery of the stunning Rhine Gorge, called in at typical Rhineland towns and wine centres, seen the medieval town of Koblenz magically illuminated at night, and heard the fables and legends surrounding the famous Seven Mountains. Now we're in fragrant Cologne indulging in the city's fabulous Christmas Markets. There's such a wonderful range of quality items from which to choose; is there a weight restriction on what we can bring back on board Captain? Day 1: UK - Andernach We travel to Andernach where we board our ship. The remainder of the evening is free for strolling through the streets and along the riverside promenades of this attractive walled town. Day 2: Andernach - Oberwesel - Koblenz Having cast off early in the morning we cruise up river through the dramatic narrow Rhine Gorge, as far as the famous Lorelei Rock, to the picturesque town of Oberwesel. Here our optional Rüdesheim Delights excursion takes place as the ship cruises back down river to Koblenz. Later you can join our Rhine Wine Tasting Evening excursion to a family owned wine cellar, in a narrow valley close to Koblenz to sample the high quality wines. Day 3: Koblenz - Cologne Leaving Koblenz we cruise down the Rhine to our final destination, and the highlight of our holiday, the fragrant city of Cologne.To help get your 34 Rhine Cologne Moselle START Koblenz Oberwesel Andernach Rüdesheim Lahn For further details call us on days from 209 bearings you can join our included walking tour pointing out the city highlights before delving into Cologne's fabulous Christmas Markets. Spreading out from the base of Cologne's mighty cathedral and into the pedestrianised area is one of the city's most impressive markets. Shopping is far more appealing and relaxing when we can nibble on sugared almonds whilst wandering through stalls selling everything from wooden toys to tree decorations. In addition to the market around the cathedral, there are four further markets to browse. Heading back down towards the river there's the Altemarkt (old market) as well as the Neue Market (new market). For sweet toothed gift recipients, don't miss the market at the chocolate factory and, for sheer originality, there's even a market ship berthed on the Rhine. Day 4: Cologne - UK This morning we bid farewell to our Captain and crew and disembark for the return journey to the UK. mps Lady Anne The mouth-watering smell of baked gingerbread, the warming taste of Glühwein What the passengers say: 'We have recently returned from one of your Christmas Markets Cruise on board the Lady Anne, this was our third visit to the Lady Anne and in every way it lived well up to the expectations, both of ourselves and our two friends.' Mr & Mrs Allwright, Berkshire 2012 Coach Ferry Departures Routes Crossing Ship 25th November D3, D7 Dover mps Lady Anne 28th November D8, D9 & D10 Dover mps Lady Anne 1st December D1, D2 & D12 Dover mps Lady Anne 3rd December H1, H2, H3 & H4 Hull mps Lady Anne 7th December D4, D5 & D6 Dover mps Lady Anne 9th December N1, N2 Newcastle mps Lady Anne 10th December D11 Dover mps Lady Anne 13th December D1, D2 Dover mps Lady Anne 16th December D10, D12 Dover mps Lady Anne Travel options Free regional departure points - see page 39 for details Return sailings from Dover Overnight sailings from Hull and Newcastle 2 nights on board a ferry which is reflected in the price chart below, see page 38 for details Eurostar from London St Pancras See page 38 for details Travel by air - call our reservations team for more information Departures are still available 2011 Please see the cruise calendar for dates, call our reservations team for prices and pick up points Cabin Prices mps Lady Anne Code Deck Berths Dover Hull Newcastle X3S Passenger X2S Passenger X1S Passenger M3S Main Deck Standard M2S Main Deck Standard M2L Main Deck Superior P2S Promenade P2X Promenade Superior See pages for deck plan and cabin supplements Insurance See page 47 for insurance details. Excursions Rüdesheim Delights 22 Rhine Wine Tasting Evening 15 Cologne Highlights Included Special pre-book package price 25 Saving per person 12

36 Christmas Markets Extravaganza 4 days from 269 With so many popular Christmas Markets it can be difficult to choose one destination. Our Christmas Market medley cruise is the perfect solution, taking you to some of the biggest and best markets that Europe has to offer. From festive town centre s to illuminated caves, we visit the countries of France, Belgium, Germany and Holland where you will find Christmas gifts for everyone on your shopping list. When the shopping's complete, you can take a step back to relax and absorb the magical atmosphere. So look no further for the ultimate Christmas market experience! The biggest and best Christmas markets that Europe has to offer 2012 Coach Ferry Departures Routes Crossing Ship 26th November D1, D2 & D12 Dover mps Amsterdam 28th November H1, H2, H3 & H4 Hull mps Amsterdam 2nd December D4, D5 & D6 Dover mps Amsterdam 5th December D8, D10 Dover mps Amsterdam 8th December D3, D7 Dover mps Amsterdam 10th December N1, N2, H1, H2 & H4 Newcastle & Hull mps Amsterdam 14th December D9, D11 Dover mps Amsterdam Travel options Free regional departure points - see page 39 for details Return sailings from Dover Overnight sailings from Hull and Newcastle 2 nights on board a ferry which is reflected in the price chart below, see page 38 for details Eurostar from London St Pancras See page 38 for details Bruges Lille Europe START FRANCE NETHERLANDS Liege Brussels Hasselt BELGIUM Day 1: UK Lille Hasselt Maastricht LUXEMBOURG GERMANY We travel to Lille to see the spectacular Christmas Market, held in the Place Rihour in the town centre. Lille sparkles and glows with joie de vivre and the area is filled with stalls selling arts, crafts, decorations and local specialties. After a couple of hours we continue to Hasselt where we board our ship. squares are transformed into a festive paradise of lights, colours, sounds and smells.we return to our ship in Maastricht for lunch.this afternoon you can join our optional excursion to Valkenburg's Christmas Market, held in the illuminated quarry tunnels and caves beneath the town, known as the Fluweelengrot. Day 4: Bruges UK Disembarking at Maastricht, we travel to beautiful Bruges for the Christmas Market on the main square. If you have, or know anyone with a weakness for Belgian chocolates then you've come to the right place - the variety is astounding.the cobbled streets and historic buildings make this a beautiful setting for the festive stalls, with the openair ice rink and horse and carriages adding to the atmosphere. After free time in Bruges we continue the return journey to the UK. Departures are still available 2011 Please see the cruise calendar for dates, call our reservations team for prices and pick up points Cabin Prices mps Amsterdam Code Deck Berths Dover Hull Newcastle M2E Main deck Economy M3S Main deck Standard M2S Main deck Standard P2S Promenade P1S Promenade See pages for deck plan and cabin supplements All prices shown are per person Insurance See page 47 for insurance details. Day 2: Hasselt Liege We cruise to Liege, arriving in the early afternoon, where you will find over 170 decorated stalls which make up one of Belgium's biggest Christmas markets.with a wealth of handmade decorations and traditional crafts, the selection of gift ideas is sure to delight. Day 3: Liege Maastricht Aachen Valkenburg (optional) Casting off this morning, our next destination is Maastricht. From here our coach takes us to the Aachen Christmas Market where the streets and Excursions Valkenburg Christmas Market 10 Aachen Christmas Market Included Book online: 35

37 Christmas Rhine Cruise 7 days from 529 Memories of last-minute food shopping and endless cooking will fade away on our Christmas cruise through the most beautiful stretch of the Rhine Valley. With the ship's friendly crew waiting on you, you can simply relax and gaze out at the spectacular Rhineland scenery gliding by. Everything associated with a perfect Christmas is taken care of; the ship is seasonally decorated, there's a mountain of delicious festive food and we have prepared a fun-filled programme of entertainment. The hillside vineyards along the Rhine & Moselle valleys may be slumbering over the winter months, but their earlier grape harvests have been bottled into delicious wines for you to sample on our optional excursions. Raise a glass of Riesling to toast your best Christmas ever! Day 1: UK - Cologne We travel to the vibrant city of Cologne and board our ship, where you can relax and enjoy the festive atmosphere. Day 2: Cologne - Andernach Christmas Eve starts with our included Cologne Highlights walking tour. After lunch we cruise up river to Andernach, where the remainder of the day can be spent exploring the streets and riverside promenades of this attractive walled town.this evening we gather together for a traditional German Christmas dinner. Day 3: Andernach - Rüdesheim Merry Christmas! We continue cruising up river through the dramatic narrow Rhine Gorge to the typical Rhineland town of Rüdesheim. Following a traditional British Christmas lunch, you have the option of joining our Rüdesheim Delights 36 Cologne Bonn Rhine Moselle GERMANY Andernach START Koblenz Lahn Rüdesheim For further details call us on excursion which includes a visit to the wonderful mechanical music museum of Siegfried and a mug of Glühwein.This evening you can venture into the captivating street called the Drosselgasse or relax on board and enjoy the entertainment. Day 4: Rüdesheim - Koblenz Boxing Day sees us retracing our route down the Rhine Gorge as far as the walled city of Koblenz, where the Moselle meets the mighty Rhine.This afternoon you can relax on board, explore medieval Koblenz or join our optional excursion into the magical Moselle Valley. Day 5: Koblenz - Bonn Continuing our course back down the Rhine, we pass the Siebengebirge (Seven Mountains) and head for Bonn, the birth place of Ludwig van Beethoven, where you can join our included excursion to see the highlights of this former capital and University City. Day 6: Bonn - Cologne We complete our cruise on arrival in the city of Cologne where you are free to explore. Alternatively you can join our included Romantic Rhine Towns excursion, visiting the pretty towns of Linz and Königswinter, which has a beautiful setting in the Siebengebirge. Day 7: Cologne - UK This morning we bid farewell to our Captain and crew and disembark for the return journey to the UK Coach Ferry Departures Routes Crossing Ship 23rd December All Dover routes Dover mps Lady Anne D1 to D12 mps Amsterdam Travel options Free regional departure points - see page 39 for details Return sailings from Dover Eurostar from London St Pancras See page 38 for details Travel by air - call our reservations team for more information Departures are still available 2011 Please see the cruise calendar for dates, call our reservations team for prices and pick up points Cabin Prices mps Lady Anne Code Deck Berths Dover X3S Passenger X2S Passenger X1S Passenger M3S Main Deck Standard M2S Main Deck Standard M2L Main Deck Superior P2S Promenade P2X Promenade Superior See pages for deck plan and cabin supplements Cabin Prices mps Amsterdam Code Deck Berths Dover M2E Main deck Economy M3S Main deck Standard M2S Main deck Standard P2S Promenade P1S Promenade See pages for deck plan and cabin supplements All prices shown are per person Insurance See page 47 for insurance details. Excursions Cologne Highlights Included Rüdesheim Delights 22 Heart of the Moselle Wine Tasting 17 Bonn Highlights Included Romantic Rhine Towns Included Special pre-book package price 30 Saving per person 9

38 New Year Rhine Cruise 5 days from 399 A resolution made now to spend New Year with the Captain and his crew on board our ship will be the best decision made all year! The cracking New Year's Eve party on board and the atmosphere around the medieval town of Koblenz, will surely only confirm how right that decision was. We'll cruise the Rhine's most romantic waters, learn of the myths surrounding the Lorelei Rock and have the opportunity to taste Cochem's delicious local wine and apple strudel. As we set course for our final destination of Cologne, we may not want to bid farewell to our hosts and friends but at least we leave with fond memories. Cologne Rhine Moselle GERMANY Lahn Rüdesheim Day 1: UK - Andernach We travel to Andernach and board our ship where you can relax or venture into the attractive Rhineland town before this evening's entertainment. Andernach START Koblenz Day 2: Andernach - Rüdesheim Casting off this morning we cruise up river, through the dramatic narrow Rhine Gorge, to the pretty town of Rüdesheim. After lunch you can join our optional Rüdesheim Delights excursion which includes a visit to the wonderful mechanical music museum of Siegfried and a mug of Glühwein.This evening you are free to explore so be sure to visit the Drosselgasse, a narrow cobblestone street which is the town's cultural heart, and perhaps try a Rüdesheim coffee. Day 3: Rüdesheim - Koblenz New Year's Eve starts with us retracing our route down the Rhine Gorge as far as Koblenz. Here you can relax on board, explore the walled city or join our optional excursion into the Moselle Valley. Be sure to pack your "glad rags" for tonight's highlight, our wonderful New Year's Eve Gala Dinner and Party Night. Day 4: Koblenz - Cologne Very quietly, so as not to disturb those needing a liein, our included excursion to the Romantic Rhine Towns departs this morning as the ship cruises on to Cologne in time for lunch. In the afternoon you can join our included Highlights tour to familiarise yourself with the largest Rhineland city, famous for its huge gothic Cathedral, traditional pubs and of course eau de Cologne.You can round off the visit by a spot of window shopping in the city's renowned shopping centres. Day 5: Cologne - UK This morning we bid farewell to our Captain and crew and disembark for the return journey to the UK Coach Ferry Departures Routes Crossing Ship 29th December All Dover routes Dover mps Lady Anne D1 to D12 mps Amsterdam Travel options Free regional departure points - see page 39 for details Return sailings from Dover Eurostar from London St Pancras See page 38 for details Travel by air - call our reservations team for more information Departures are still available 2011 Please see the cruise calendar for dates, call our reservations team for prices and pick up points Cabin Prices mps Lady Anne Code Deck Berths Dover X3S Passenger X2S Passenger X1S Passenger M3S Main Deck Standard M2S Main Deck Standard M2L Main Deck Superior P2S Promenade P2X Promenade Superior See pages for deck plan and cabin supplements Cabin Prices mps Amsterdam Code Deck Berths Dover M2E Main deck Economy M3S Main deck Standard M2S Main deck Standard P2S Promenade P1S Promenade See pages for deck plan and cabin supplements All prices shown are per person Insurance See page 47 for insurance details. Excursions Rüdesheim Delights 22 Heart of the Moselle Wine Tasting 17 Romantic Rhine Towns Included Cologne Highlights Included Special pre-book package price 30 Saving per person 9 Book online: 37

39 Travel Arrangements By Coach Sit back and relax as you travel by coach with the following options: Free Regional Departures Our Pick-Up Promise See page 39 On many of our cruises you can take advantage of our convenient and free regional coach departures as shown on page 39.This means you can join the holiday and travel in comfort on a modern executive coach from a town or city near you.you then travel with our coach on a comfortable ferry before joining our ship at the embarkation point as shown in the cruise itinerary. Coach seats are allocated prior to departure and take into account, as far as possible, when your booking is made and any preference requested.there are a limited number of seats towards the front of the coach (usually the first three rows) that can be reserved at the time of booking for just 10 per person. Your Touring Coach Experience has taught us that the quality of your vehicle makes a huge difference during the course of your holiday, not only on the journey to and from our ship, but whilst making the most of some of the exciting excursions that we have arranged for you. That is why we only use chartered executive coaches for our cruise programme complete with toilet and air conditioning, ensuring that the time you have with us is as comfortable and enjoyable as possible. National Express If there is no regional departure point we can arrange for you to receive National Express vouchers redeemable for the journey to and from Dover, Hull or Newcastle.This service costs just 32 per person. Please indicate your requirement on the booking form and we will forward your travel voucher with your final documents. Please check departure times and points with your local National Express office before booking your vouchers - not all coach routes stop at the ferry port and may require a transfer by taxi or local coach. Please note: if you are aged over 60, or have a disability, you may be eligible for a cheaper fare if you book direct with National Express. By Car Travel at your own pace, in the comfort of your own vehicle and take advantage of the following options: Parking at Dover, Hull or Newcastle docks We offer a superb value for money parking option for only 8 per day at Dover Eastern Docks. Simply call our reservations team to book or mark the appropriate box on the booking form. Car Parking at Hull Docks is 6 per 24hrs and parking at Newcastle is 12 per 24hrs payable upon departure from the car park.we are unable to pre-book parking at Hull or Newcastle. Prices subject to change Overnight Hotels Enjoy the special rate we have negotiated with hotels close to Dover docks. The Ramada is just 90 per night for a twin/double bedded room, or 75 for a single, or 89 per night for a twin/double room or a single room at the Ashford International Hotel.You can enjoy a good night's sleep and awaken refreshed and ready for an included breakfast prior to meeting up with your fellow passengers when the coach collects you from the hotel.an added bonus is that the room rate includes parking for your vehicle for the duration of your cruise (subject to availability and conditions, it may be necessary to park at a nearby car park).if you wish to select this option, please make your requirements known to our reservations team at the time of booking as the number of rooms available at this special rate are limited. Ferry Crossings Now includes crossings from Newcastle! When you travel by coach or car, you will join a ferry at Dover, Hull or Newcastle, depending on your chosen cruise, and cross over to Europe. Our coach will then take you to meet our ship at the embarkation point as shown in the cruise itinerary. Hull and Newcastle crossings take place overnight, adding 2 days to the cruise duration which is reflected in the price chart on the relevant cruise itinerary pages. Dover P&O ferry crossings from Dover involve a morning departure and take approximately 90 minutes to reach Calais, where our coach continues to our ship. Hull P&O ferry crossings from Hull involve a late afternoon/early evening departure and cruise overnight to either Rotterdam or Zeebruge, where our coach continues to our ship.this is a great way to travel, spending a relaxing evening enjoying the on board facilities and entertainment. Overnight accommodation is in a comfortable non-smoking cabin with en-suite washbasin, toilet and shower. All 2-berth cabins have either one lower and one upper berth, or two lower berths. If you wish, you can upgrade to either a premier or club cabin. Speak to our reservations team for more information. Newcastle DFDS Seaways ferry crossings from Newcastle involve a late afternoon/early evening departure and cruise overnight to Amsterdam, where our coach continues to our ship.this is a great way to travel, spending a relaxing evening enjoying the on board facilities and entertainment. Overnight accommodation is in a comfortable non-smoking cabin with en-suite washbasin, toilet and shower. All 2-berth cabins have either one lower and one upper berth, or two lower berths. If you wish, you can up-grade to either a premier or club cabin. Speak to our reservations team for more information. Meal Package on the Hull/Newcastle Ferry Enjoy dinner and breakfast on both the outwards and return crossing for 42 per person from Hull 45 per person from Newcastle. Drinks purchased separately. By Rail Enjoy the benefits of rail travel: Eurostar Boarding at either London St Pancras International or Ebbsfleet in Kent, you can be whisked effortlessly along by Eurostar whilst relaxing in your reserved seat.you have the freedom to stretch your legs whenever the mood takes you and purchase drinks and snacks from the buffet carriage. From Brussels the efficient continental rail network will take you to either Holland or Germany.This fast mode of transport costs 175 per person for the Standard Class return journey from London to Holland and 250 per person for the Standard Class return journey from London to Germany.You could even begin the adventure with fine food and champagne served at your seat in First Class (prices available on request). Overnight Sleeper Trains Arrive at your destination refreshed.this is a most convenient way to relax and travel hundreds of miles at the same time. Sleeper carriages are typically a 2 berth cabin with a washbasin. A WC is available in each carriage. Sleeper trains are available on the Scottish Highland Cruise and the Isle of Skye and Elegant Elbe, Berlin & Prague. By Air Some of our cruises offer a choice of regional airports which are subject to availability at the time of booking. Details are given on the relevant cruise itinerary pages. Independent Air Travel The availability of low cost air travel opens up a new dimension to your River Cruise Line holiday. Flying can suit those on a tight schedule, or alternatively, introduce the flexibility to lengthen your holiday. Should you choose to independently make your way to join our cruises the price of your holiday will naturally be reduced. For precise information on our cruising schedule and how this option affects the holiday price, speak to our reservations team who will be happy to help. 38 For further details call us on

40 Coach Routes Routes We know that for many of our customers a convenient local pick-up is important. So we've revised our coach routes and are pleased to offer over 250 FREE pick-ups and we promise that after you have boarded your tour coach there will be no more than 5 additional pick-up stops enroute to the UK port of departure (excluding motorway services & overnight hotel stops). Avon Bath Bristol Weston Super Mare Bedfordshire Bedford Dunstable Luton Berkshire Bracknell Chieveley Services Maidenhead Newbury Reading Slough Wokingham Buckinghamshire Aylesbury High Wycombe Milton Keynes Cambridgeshire Cambridge Huntingdon Peterborough Cheshire Altrincham Chester Crewe Ellesmere Port Northwich Runcorn Stockport Warrington Cleveland Hartlepool Middlesborough County Durham Bishop Auckland Darlington Durham Cumbria Aspatria Carlisle Kendal Maryport Penrith Whitehaven Wigton Workington Derbyshire Derby Devon Exeter Services Paignton Plymouth Torquay Dorset Bournemouth Christchurch Dorchester Poole Weymouth East Sussex Bexhill Brighton Eastbourne Hastings Hove D9 D9 D8 D3 D4 D4 D9 D9 D9 D9 D9 D9 D9 D4 D6 D4 D2 D2 D2 H1 H1 D4 H1 D4 H1 H1 H1 H3 H3 H3 H3 H3 N2 N2 H2 N2 H2 N2 N2 N2 D3 D8 D8 D8 D8 D10 D10 D10 D10 D10 D11 D11 D11 D11 D11 D1 to D12 ferry crossings from Dover to Calais Routes H1 to H4 ferry crossings from Hull to Rotterdam or Zeebrugge Routes N1 to N2 ferry crossings from Newcastle to Amsterdam East Yorkshire Beverley Essex Basildon Brentwood Chelmsford Clacton-on-Sea Colchester Harlow Romford Southend on Sea Thurrock Services Witham Gloucestershire Cheltenham Gloucester Tewkesbury Greater London Bexleyheath Bromley Croydon Enfield Kingston upon Thames Richmond upon Thames Sutton Uxbridge Greater Manchester Manchester Oldham Rochdale Hampshire Aldershot Andover Basingstoke Cosham Cowplain Eastleigh Fareham Farnborough Fleet Services Havant Petersfield Portchester Portsmouth - The Hard Southampton Waterlooville Herefordshire Hereford Hertfordshire Birchanger Green Svcs Hatfield Hemel Hempstead Letchworth South Mimm Services St Albans Stevenage Watford Welwyn Garden City H3 D1 D1 D1 D1 D1 D2 D1 D1 D1 D1 D6 D6 D6 D12 D9 D9 D3 D9 D9 D9 D9 H1 H1 H1 D10 D10 D10 D11 D11 D10 D11 D10 D10 D11 D11 D11 D11 D10 D11 D6 D2 D3 D4 D3 D4 D4 D3 D6 D3 Kent Ashford D12 Canterbury D12 Chatham D12 Dartford D12 Faversham D12 Folkestone D12 Maidstone Services D9 D10 D12 Medway Services D1 D3 D4 Orpington D9 Rochester D12 Sevenoaks D10 Sittingbourne D12 Tunbridge Wells D10 Lancashire Blackburn Blackpool Bolton Burnley Bury Chorley Lancaster Preston Wigan H2 H2 H1 H2 H1 H2 H2 H2 H2 Leicestershire Leicester Forest East Services Loughborough Lutterworth Market Harborough Lincolnshire Grantham Grimsby Lincoln Scunthorpe Merseyside Liverpool Southport St Helens Norfolk Gt Yarmouth Norwich Thetford North Yorkshire Harrogate Ripon Scotch Corner York Northamptonshire Kettering Northampton Wellingborough Northumberland Alnwick Morpeth Nottinghamshire Mansfield Newark Nottingham Oxfordshire Banbury Oxford Witney Shropshire Oswestry Shrewsbury Telford Somerset Bridgwater Services Taunton Deane Services South Yorkshire Barnsley Doncaster Rotherham Sheffield Staffordshire Cannock Lichfield Stafford Stoke on Trent Tamworth Suffolk Bury St Edmunds Felixstowe Ipswich Lowestoft Surrey Camberley Dorking Epsom Godalming Guildford Leatherhead Reigate Staines Woking Tyne & Wear Newcastle upon Tyne South Shields Sunderland D3 D3 D4 D3 D2 D2 D2 D2 H2 H2 H2 D1 D1 D1 H3 H3 H3 H3 D3 D4 D3 N1 N1 D3 D2 D3 D4 D6 D6 D5 D5 D5 D8 D8 D3 D3 D3 D3 D4 D4 D4 D4 D4 D1 D1 D1 D1 D10 D10 D10 D10 D10 D10 D10 D9 D10 N1 N1 N1 Warwickshire Nuneaton Rugby Stratford upon Avon West Midlands Birmingham Coventry Solihull Sutton Coldfield Walsall Wolverhampton West Sussex Bognor Regis Burgess Hill Chichester Crawley Haywards Heath Littlehampton Worthing West Yorkshire Bradford Dewsbury Ferrybridge Services Halifax Huddersfield Leeds Pontefract Wakefield Wetherby Wiltshire Swindon Worcestershire Evesham Kidderminster Malvern Link Worcester North Wales Bangor Colwyn Bay Conwy Flint Llandudno Queensferry Rhyl Wrexham South Wales Bridgend Cardiff Cardiff West Services Carmarthen Llanelli Magor Services Neath Newport Port Talbot Swansea Scotland Aberdeen Airdrie Aviemore Ayr Castle Douglas Dumfries Dundee East Kilbride Edinburgh Elgin Fochabers Forres Glasgow Hamilton Inverness Irvine Kilmarnock Lockerbie Moffat Perth Pitlochry Stirling Stonehaven Our Pick-Up Promise D4 D4 D4 D4 D4 D4 D4 D4 D4 D11 D11 D11 D10 D11 D11 D11 H4 H4 H4 H4 H4 H4 H4 H4 H3 D9 D6 D6 D6 D6 H1 H1 H1 H1 H1 H1 H1 D5 D7 D7 D7 D7 D7 D7 D7 D7 D7 D7 N1 N2 N2 N2 N2 N2 N1 N2 N1 N1 N1 N1 N2 N2 N2 N2 N2 N2 N2 N1 N2 N2 N1 Regional departures are subject to availability and are operated subject to minimum numbers of people. Book online: 39

41 Our Selection of Cruise Ships mps Lady Anne Welcome aboard the mps Lady Anne Chartered Exclusively to the River Cruise Line Described as a floating "home from home", owner and Captain of the mps Lady Anne,Wido Arts, has brought together an experienced and amiable crew whose priority is your comfort and enjoyment. Indeed, it is greatly due to the warm and relaxed atmosphere on board that our passengers return year after year, even several times in the same year! Cabin Accommodation All cabins, from single berths to triple berths, have outside views, heating, a safe and private facilities with washbasin, shower and toilet; two superior cabins on the Promenade Deck also offer a bath with shower attachment. Please note: the ordinary stairs are quite steep and those to the Passenger Deck are particularly steep, therefore the cabins on the Passenger Deck are NOT RECOMMENDED for people with any sort of difficulties with stairs. Please also note that 3 berth cabins are 2 lower bunks and 1 upper bunk. Lounge Bar A spacious area where the nightly entertainment and get-togethers take place. It's the hub of the ship, with early risers and midmorning tea/coffee being served, comfortable seating and panoramic windows to enjoy the views in the day and a dance floor and well stocked bar for the evening - the perfect ingredients for the Captains Party Night! Restaurant Delicious meals are freshly prepared on board and served in the cozy restaurant. Breakfast is a hot and cold buffet, lunch is also a buffet and dinner is generally a set four course menu. Please note: vegetarian options and dietary requirements can be catered for on request. Restaurant Sun Deck An open area with garden-style seating where you can relax and enjoy the scenery. There is also a small souvenir shop on the Main Deck which keeps you supplied with postcards, maps and a selection of souvenirs. Promenade Deck Cabin Stair lifts lead from the Sun Deck to the Promenade Deck, Promenade Deck to the Main Deck and the Main Deck to the restaurant area of the Passenger Deck (the lift does not give access to the Passenger Deck cabins). 40 For further details call us on

42 What the passengers say: 'This was our fifth cruise aboard The Most Pleasant Ship, The Lady Anne and we are already looking forward to the next time.' Mr & Mrs Slater Berkshire Lounge bar mps Lady Anne sun deck Passenger Deck Code Deck Berths Cabin facilties X3S Passenger 3 Shower/WC X2S Passenger 2 Shower/WC X1S Passenger 1 Shower/WC Main Deck Code Deck Berths Cabin facilties M3S Main Standard 3 Shower/WC M2S Main Standard 2 Shower/WC M2L Main Superior 2 Shower/WC mps Lady Anne Deck Plan NB: Stairways to the passenger deck cabins are very steep and not suitable for anyone with mobility difficulties Cabins for sole occupancy are subject to availability and there is a 50% supplement for single occupancy of X2S, M2S, M2L, P2S & P2X cabins. X3S & M3S for twin occupancy are charged as X2S & M2S Promenade Deck Code Deck Berths Cabin facilties P2S Promenade 2 Shower/WC P2X Promenade 2 SH/Bath/WC Superior Book online: 41

43 mps Amsterdam Welcome aboard the mps Amsterdam Chartered Exclusively to the River Cruise Line Captain Arnold, Purser Marloes and the crew take great pride in making our passengers feel at home. From the moment your luggage is lifted on board to the time it is delivered back on shore, your comfort, well being and enjoyment is their priority. Accommodating 98 passengers, a warm atmosphere surrounds the ship with passengers and crew soon becoming friends. Promenade Deck cabin Lounge Bar Always a warm reception Captain Arnold On board Service 42 Lounge For further details call us on

44 Cabin Accommodation All cabins offer air conditioning and en-suite facilities with a shower, wash basin and toilet. Twin cabins have a practical fold up bed so it can be transformed into a seat during the day. All of the Promenade Deck cabins benefit from panoramic windows; whilst the Main Deck Standard cabins have sliding windows placed at a higher level which permits plenty of natural light, but due to the height it makes them more difficult to see out of. The Main Deck Economy cabins at the front part of the ship on this deck level also have their view obscured in part by the ship's bulwarks. Very little time is spent in the cabins anyway; there's too much going on around the Sun and Promenade Decks! Lounge Bar A spacious area where the nightly entertainment and get-togethers take place - it's the hub of the ship, with early risers and mid-morning tea/coffee being served, comfortable seating and panoramic windows to enjoy the views in the day and a dance floor and well stocked bar for the evening - the perfect ingredients for the Captains Party Night! Restaurant Benefitting from panoramic windows, you can enjoy your meals and still admire the passing scenery. Breakfast is a hot and cold buffet, lunch is a set three course menu and dinner is generally a set four course menu. Please note: vegetarian options and dietary requirements can be catered for on request. Sun Deck An open area with a partially covered terrace and plenty of seats for you to relax and enjoy the scenery. There is also a small souvenir shop by the reception which keeps you supplied with postcards, maps and a selection of souvenirs and if you feel the need for some quiet time with a good book the small library is the perfect place. The entire ship, including cabins, benefits from air conditioning. A stair lift interconnects the cabins and public rooms on the Promenade Deck with the Sun Deck. The 36 cabins on the Main Deck are only accessible via a stairway. Promenade Deck Code Deck Berths Cabin facilties P1S Promenade 1 Shower/WC Sole occupancy P2S Promenade 2 Shower/WC mps Amsterdam Deck Plan What the passengers say: 'The food was of a very high standard and plenty of it. Refreshments were served at various times during the day. We certainly did not expect the high level of service and food for the price we paid.' Mrs V Larner Kent Main Deck Code Deck Berths Cabin facilties M2E Main Ecomony 2 Shower/WC M2S Main Standard 2 Shower/WC M3S Main Standard 3 Shower/WC Cabins for sole occupancy are subject to availability and there is a 50% supplement for single occupancy of M2E, M2S & P2S. M3S for twin occupancy is charged as M2E Book online: 43

45 ms Princess What the passengers say: 'We have just returned from a super cruise on the Rhine - it's the second this year!' Mr & Mrs A Wrighting Northamptonshire The ms Princess offers a unique blend of home comforts, tinted with sophisticated style. With a capacity of 102 passengers, you can be sure of a warm welcome and a relaxing time, as the attentive crew take care of you throughout your stay and help to create a wonderfully cozy atmosphere. It certainly won't take long to feel at home on board this ship. Cabin Accommodation All cabins are well appointed across both decks and feature picture windows, twin beds, air conditioning and bathroom facilities. They are also equipped with a TV, telephone, hair dryer and mini safe. A limited number of cabins are available with an additional upper bunk. Lounge Bar The welcoming lounge bar is the ideal place to relax and enjoy a drink whilst admiring the passing scenery. Restaurant Dine in style in this light and airy room where meals are often accompanied by the relaxing sound of the grand piano and you can enjoy beautiful views through the panoramic windows. Enjoy a buffet breakfast, three course lunch and four course dinner. Sun Deck An open area with plenty of seats for you to relax and enjoy the scenery. All decks are accessible with stairs and a stair lift. ms Princess Crew Promenade Deck Code Deck Berths Cabin facilties P2S Promenade 2 Shower/WC Main Deck Code Deck Berths Cabin facilties M2S Rear Main 2 Shower/WC M2L Main 2 Shower/WC M3L Main 3 Shower/WC ms Princess Cabin 44 For further details call us on ms Princess Deck Plan

46 mv Esmeralda What the passengers say: 'We enjoyed every aspect of the journey and voyage...it would be fair to say that we couldn't fault anything at all about the trip.' Mr & Mrs Huddart, Somerset Bar The mv Esmeralda can accommodate 126 passengers and offers an excellent level of comfort, a family atmosphere and is air conditioned throughout. Cabin Accommodation All cabins are comfortably furnished with twin beds, shower and toilet and have picture windows, satellite TV, telephone and a safe deposit box. Lounge Bar The spacious and inviting lounge bar is the perfect location to relax with a refreshing drink in the day and enjoy the evening entertainment. Restaurant Meals are freshly prepared on board and include a buffet breakfast, three course lunch and four course dinner. For dinner you have a choice of main course and if you are up late a midnight snack is also available. Morning coffee and afternoon tea is served every day. Sun Deck An open area with a partially covered terrace and plenty of seats for you to relax and enjoy the scenery. There is a lift between the Promenade Deck and Main Deck and a stair lift between the Promenade Deck and Sun Deck. Lounge PROMENADE DECK MAIN DECK Bar area mv Esmeralda Deck Plan Book online: 45

47 ms Z Shashkov The ms Z Shashkov is a comfortable five-deck vessel whose highly-qualified crew are eager to meet all your needs. Purpose built for river cruising, this is the perfect vessel for discovering the fascinating Russian landscape. ms Z Shashkov ms Z Shashkov cabin Cabin Accommodation All cabins benefit from large picture windows and are equipped with private facilities, radio, air-conditioning, refrigerator and 220-volt power sockets. Lounge Bar With your comfort in mind, this floating hotel has a piano bar and a coffee bar. Restaurant The dining rooms offer Continental and Russian cuisine, as well as specialties from the surrounding regions visited throughout your journey. Sun Deck A large, open area to relax and enjoy the scenery. Leisure Pamper yourself with a solarium, sauna and a beauty room. There is also a souvenir shop and the services of an English speaking guide on board. There are no lifts aboard the ms Z Shashkov. ms Sherry Boat ms Z Shashkov Deck Plan The ms Sherry Boat is one of Egypt's finest luxury Nile Cruisers, offering comfortable accommodation, mouth-watering cuisine and a variety of recreational and entertainment options across five decks. Cabin Accommodation All cabins are comfortable and spacious with individually controlled air conditioning, a hair dryer, telephone and a TV with video and music channels. 46 Lounge Bar The elegant and stylish Lounge Bar is open all day, offering alcoholic and non-alcoholic beverages in addition to a variety of cocktails, and serves as the discothèque in the evening. Restaurant Restaurant International cuisine, including well-known Egyptian dishes are prepared by skilful chefs and served at a single sitting with an open seating arrangement. Sun Deck An open area to relax and admire the beautiful sights along the banks of the Nile. Divided on two levels, the upper sun deck is a sunbather's heaven, with lounge chairs under the open sky, whilst the lower level provides shaded seating around the swimming pool and Jacuzzi. For further details call us on ms Sherry Deck Plan

48 Insurance & Excursions Travel Insurance Travel insurance is a vital aspect to booking a holiday, giving you protection against unforeseen circumstances that could otherwise spoil your holiday. It is important that you purchase travel insurance that properly covers your participation in whatever activities you may undertake at the time that you make your booking.to assist you with this, we have arranged competitive travel insurance from Travel & General Insurance Company plc to specifically meet your needs on your holiday. Note 1: For holidays up to 3 days nil excess for cancellation and loss of deposit. For holidays over 3 days loss of deposit 20 excess. For holidays over 3 days and up to 150 cancellation excess is 30. For holidays over 150 cancellation excess is 50 Note 2: For holidays up to 3 days, nil curtailment/abandonment excess. For holidays over 3 days and up to 150 curtailment/abandonment excess is 30. For holidays over 150 curtailment/abandonment excess is 50.This schedule of cover must be read in conjunction with the policy. Optional Excursions The cover is underwritten by Travel & General Insurance Company plc who are authorised and regulated by the Financial Services Authority.There is no age restriction and children between 2 and 17 years pay half price and infants under 2 years are insured absolutely free! The insurance comes into effect the moment your deposit and insurance premium is processed and a policy document that fully defines the cover, conditions and exclusions will be sent to you with your booking confirmation (a copy is available on request).when you receive your policy, please take the time to read it carefully to ensure you understand what is and what is not covered, and that all activities that you may wish to participate in are included. If it does not meet your requirements, please return the policy, proof of premium and any other relevant documents to us within 14 days of receipt and we will refund the premium in full, provided you have not travelled or made a claim. Should you decide not to purchase our insurance, you must provide us with details of your alternative insurance (not applicable for holidays staying in the UK, though we advise that you take insurance cover for holidays which involve a ferry crossing so you are covered in the event of a delay). If you fail to do so we will automatically add the premium(s) for our insurance to your booking and invoice you. Cover will not be effective until any premiums are paid. Any alternative insurance must be at least as comprehensive as ours, containing all sections and a 24-hour medical emergency number.we strongly recommend you take the policy documents with you on holiday and leave a copy with a friend or relative. Important declaration An insurance policy can only provide cover in respect of an accident,illness or an event / occurrence which is sudden,unforeseen and beyond your reasonable control. All material facts, such as your employment circumstances or your medical history or the medical history of your immediate family, must be disclosed to us. Failure to provide this information may mean that you will not be covered in the event of a claim. If you or any members of your immediate family have a pre-existing medical condition, or have suffered from a serious, chronic or re-occurring illness or if you are waiting to go into hospital as an in-patient, you must declare it to Healthcheck on Details regarding cancellation by us or by you are given in our Booking Conditions. An "excess" applies to certain sections of the policy,full details and all terms and conditions are provided in the policy booklet. Section England & Scotland Europe Excess Sum Insured Per Person Per Person Sum Insured Per Person A Cancellation Up to 3,000 Up to 3,000 Note 1 B Curtailment charges Up to 3,000 Up to 3,000 Note 2 C Emergency medical Nil Up to 5,000, and repatriation Search and rescue Nil Up to 50, Hospital benefit Nil 20 for each 24 hour period to a Nil maximum of 500 D Emergency assistance Up to 2,000 Up to 2, in the UK E Personal accident Up to 15,000 Up to 15,000 Nil (age limits apply) (age limits apply) F Delayed departure Travel delay Nil 20 first 12 hour period and 10 Nil each subsequent 12 hours to a maximum of 100 Abandonment Up to 3,000 Up to 3,000 Note 2 Missed departure Up to 100 Up to Missed connection Nil Up to G Baggage & travel documents Up to 1,500 Up to 1, Single item limit Valuables limit Delayed baggage (after 12 hours) Nil Travel documents Up to 500 Up to 500 Nil H Personal money Up to 200 Up to I Hijack 50 for each 24 hour period 50 for each 24 hour period Nil up to a maximum of 500 period up to a maximum of 500 J Personal liability Up to 2,000,000 Up to 2,000,000 Nil To further enhance your cruise we offer a wide range of excursions, allowing you to explore further and sample the local culture. From wine tasting to walking tours and cities to waterfalls, full details will be sent with your holiday confirmation or are available on request. It is wise to book early to secure your place as some of the excursions are subject to availability. Special Occasions Add the finishing touch to your cruise with our tempting range of special occasion gifts and make your celebrations truly memorable. It doesn't even have to be a special occasion, maybe you want to surprise a loved one, treat a friend or enjoy a spot of self-indulgence. Whatever the reason, it's the little things that count and with our super prices you won't need to push the boat out! Budapest Our selection of Special Occasion gifts Birthday Celebration 29 Birthday Cake Bottle of wine (red or white) Anniversary Celebration 49 Bottle of sparkling wine Flowers or basket of fruit Insurance Premiums for 2011 Europe 8 days Insurance Premiums for 2012 Europe 4 days days days days days days days days days UK 6 days days Special Celebration 65 Cake Bottle of Champagne Flowers Chocolates or basket of fruit Book online: 47

49 48 Booking Conditions It is our sincere wish that you thoroughly enjoy your holiday so we would appreciate it if you would take the time to read the following pages which we hope you will find useful.this and other information in our brochure forms the basis of the contract between you and us.references to "you" and "your" means all persons named on a booking (including anyone who is added or substituted at a later date), or any of them as applicable and "we", "us" and "our" means Diamond Shortbreak Holidays Ltd. 1. Our brochure & website The information and prices shown may have changed by the time you come to book your holiday. While every effort is made to ensure the accuracy of the information and prices at the time of printing,regrettably errors do occasionally occur. All timings are approximate. You will be notified of precise timings, pickup routes, hotel name and order of excursions/ visits when you receive your tickets as they could occasionally be liable to change e.g.;- for weather and/or operational reasons.the duration of your holiday includes the days of departure and return. Any illustrations do not necessarily depict your destination unless specifically stated. 2. Booking your holiday The person who makes the booking ("party leader") confirms on behalf of all persons named on the booking that you understand and have accepted our Important Holiday Information and our Booking Conditions. We will communicate with the party leader or with your travel agent.the party leader is responsible for making all payments due to us and for passing on to all party members all information and documents sent to him/her. You may book over the telephone, through our website or by post. If you wish to make payment by cheque, we recommend you telephone us first to check the availability of your chosen holiday and to make a provisional reservation. We will hold this reservation for 48 hours (or such longer period as we may agree) to enable you to send us the applicable payment and your signed booking form. Once we have received your signed booking form and all appropriate payments (see clause 3), we will, subject to availability, confirm your holiday by issuing a confirmation invoice. Alternatively, if you are able to pay by Visa, MasterCard or UK Maestro credit or debit card,you can book straight away over the telephone. Subject to availability, your booking will be confirmed at the end of the telephone conversation on the basis that you accept these booking conditions. We will then send you a confirmation invoice. As a further option you can book through our website using any these credit or debit cards. Any acknowledgement of your booking generated by our computer system is not a confirmation of it. This is provided by the confirmation invoice which we will issue as soon as your booking is processed. Please check the confirmation invoice carefully as soon as you receive it. Contact us immediately if any information on the confirmation or any other document appears to be incorrect or incomplete as it may not be possible to make changes later. We regret we cannot accept any liability if we are not notified of any inaccuracy (for which we are responsible) in any document within 14 days of our sending it out (5 days for tickets). We will do our best to rectify any mistake notified to us outside these time limits but you must meet any costs involved in doing so,unless the mistake in question was made by us and there is good reason why you did not tell us about it within these time limits. 3. Payment In order to confirm your chosen holiday, you must pay us a deposit and any applicable insurance premiums as set out on our booking form or website at the time of booking (or full payment if booking within 8 weeks of departure). The balance of the cost of your holiday must be paid no less than 8 weeks before departure. If you do not pay all sums due (including any surcharge see clause 5) in full and on time we are entitled to assume that you wish to cancel your booking in which case you are liable to pay cancellation charges according to the scale set out in clause 8.NO REMINDER WILL BE SENT.We reserve the right to increase or decrease our advertised prices at any time prior to your booking being confirmed.any change will be advised to you at the time of booking (see clause 5). For cheque payments that cannot be cleared by our bank an additional charge of 5.00 per unpaid cheque will be levied to your booking. Personal cheques cannot be accepted if booking/paying within 21 days of departure. Except for flight inclusive bookings, all monies you pay to one of our authorised travel agents for your holiday with us will be held by the agent on your behalf until we issue our confirmation invoice. After that point,your agent will hold the monies on our behalf. For flight inclusive bookings, all monies paid to such agents for your holiday with us will be held on our behalf until they are paid to us or refunded to you. 4. Your contract A binding contract between us comes into existence when we post or your confirmation invoice to you (for postal and internet booking) or verbally confirm your booking where you book by telephone using a credit or debit card. This contract and all matters arising out of it are governed by English law and no other except as set out below. We both agree that any dispute, claim or other matter which arises out of or in connection with this contract or your holiday ("claim") must be dealt with under the ABTA Arbitration Scheme (if the scheme is available for the claim in question - see clause 21) or by the courts of England and Wales only unless, in the case of Court proceedings, you live in Scotland or Northern Ireland. In this case, proceedings must either be brought in the courts of your home country or those of England and Wales.If proceedings are brought in Scotland or Northern Ireland, you may choose to have your contract and any claim governed by the law of Scotland/Northern Ireland as applicable (but if you do not so choose, English law will apply).your holiday contract is with Diamond Shortbreak Holidays Limited of Anson House, Compass Point, Northampton Road, Market Harborough, Leicestershire, LE16 9HW, registered company number Our price We reserve the right to raise or lower prices at any time before your holiday is confirmed. We will advise you of any difference and the applicable price at the time of booking. After booking we will only increase or decrease prices in the For further details call us on following circumstances. Price increases or decreases after bookings have been confirmed will be passed on by way of surcharge or refund. A surcharge or refund (as applicable) will be payable, subject to the conditions set out in this clause,in the event of any change in our transportation costs or in dues,taxes or fees payable for services such as landing taxes or embarkation or disembarkation fees at ports or airports. Even in the above cases we will only levy a surcharge if the amount of the increase in our costs exceeds 2% of the total cost of your holiday (excluding insurance premiums and any amendment charges). If any surcharge is greater than 10% of the cost of your holiday (excluding insurance premiums and any amendment charges), you will be entitled to cancel your booking and receive a full refund of all monies paid to us (except for any amendment charges) or alternatively purchase another holiday from us as referred to in clause 10. Although insurance (where purchased through us) does not form part of your contract with us or of any "package",we will consider an appropriate refund of any insurance premium you have paid us if you can show you are unable to use/reuse or transfer your policy in the event of cancellation or purchase of an alternative holiday. A refund will only be payable if the decrease in our costs exceeds 2% as set out above.where a refund is due, we will pay you the full amount of the decrease in our costs.you have 14 days from the issue date printed on the surcharge invoice to tell us if you want to cancel or purchase another holiday where applicable. If you do not tell us within this period of time, we are entitled to assume that you will pay the surcharge. Any surcharge must be paid with the balance of the cost of the holiday or within 14 days of the issue date printed on the surcharge invoice, whichever is later. Please note that arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your holiday due to contractual and other protection in place.we promise not to levy a surcharge within 30 days of the start of your holiday.no refund will be payable if any decrease in our costs occurs during this period either. 6. Special requests and medical conditions / disabilities If you have a special request,you must advise us or your travel agent at the time of booking and clearly note it on your booking form.although we will try to pass any reasonable requests onto the relevant supplier, we regret we cannot guarantee any request will be met. Failure to meet any requests will not be a breach of contract on our part.we regret we cannot accept any booking, which is specified to be conditional on the fulfillment of a particular request. All such bookings will be treated as "standard" bookings subject to the above provisions on special requests. If you have any medical condition or disability which may affect your booking (including the booking process), please tell us before you book so that we can advise as to the suitability of the holiday and/or assist you in making your booking. In any event, you must give us full details in writing at the time of booking and whenever any change in the condition or disability occurs. You must also promptly advise us if any medical condition or disability which may affect your holiday develops after your booking has been confirmed. 7. Changing your holiday Should you wish to make any changes to your holiday after your confirmation invoice has been issued,you must notify us in writing as soon as possible.whilst we will endeavour to assist, we cannot guarantee we will be able to meet any such requests.we charge an amendment fee of 10 for each alteration,plus any charges incurred by us or incurred or levied by our suppliers. Any alteration by you after the "balance due date" will be treated as a cancellation of the original booking and be subject to the cancellation charges below. 8. Cancelling your holiday If decide to cancel we must be notified as soon as possible. If notification is by telephone, this must be followed up in writing by letter or within 24 hours by the person who booked the holiday. Cancellation will take effect from the day we receive written notification so we recommend using recorded or registered post when writing. In order to compensate us for our losses and expenses on cancellation, we charge a cancellation fee in accordance with the following scale. Percentages shown are of the total holiday cost excluding amendment charges and insurance premiums which are not refundable in the event of cancellation. Days notice prior Cancellation charge to departure date % of holiday price More than 56 Deposit % % % We strongly recommend that you take out full insurance which will in many cases include cover against the above charges, providing the reason for cancellation falls within the terms of the policy. Claims must be made to the insurance company direct.a partial cancellation may result in an increase in the price payable by remaining party members (for example, where a twin room is as a result only occupied by one person). 9. Transferring bookings If any member of your party is prevented from travelling, that person may transfer their place to someone else (introduced by you) providing we are notified in writing not less than 14 days before departure.where a transfer to a person of your choice can be made, all costs and charges incurred by us or imposed by any of our suppliers as a result together with an amendment fee of 20 per person must be paid before the transfer can be affected. 10. Changing or cancelling your holiday We start planning the holidays we offer many months in advance. Occasionally, we have to make changes to and correct errors in brochure and other details both before and after bookings have been confirmed and cancel confirmed bookings. However, we will not cancel your confirmed booking after your balance due date unless you are in breach of contract (such as failing to pay on time) or we have to for reasons outside our control. Most changes are minor. Occasionally, we have to make a "significant change", which is a change made before departure which, taking account of the information you give us at the time of booking, we can reasonably expect to have a major affect on your holiday.all changes which are not "significant" are treated as minor changes for the purposes of these booking conditions. Significant changes include the following changes when made before departure; a change to a lower quality of a main hotel, a change of accommodation area which adversely affects the operation of the itinerary and tour itinerary changes involving a confirmed major destination being left out. We will tell you of the change as soon as possible.if there is time to do so before departure we will offer you the choice of the following options:1) Accepting the changed arrangements,2) Purchasing an alternative holiday from us, of a similar standard to that originally booked if available.we will offer you at least one alternative holiday of equivalent or higher standard for which you will not be asked to pay any more than the price of the original holiday. If this holiday is in fact cheaper than the original one, we will refund the price difference. If you do not wish to accept the holiday we specifically offer you, you may choose any of our other then available holidays. You must pay the applicable price of any such holiday. This will mean your paying more if it is more expensive or receiving a refund if it is cheaper or 3) Cancelling or accepting the cancellation in which case you will receive a full and quick refund of all monies you have paid to us. The above options are not available where any change made is a minor one. If we have to make a significant change or cancel we will where compensation is due, pay you the compensation payments set out in the table below depending on the circumstances and when the significant change or cancellation is notified to you subject to the following exceptions. Compensation will not be payable and no liability beyond offering the above mentioned choices can be accepted where (1) we are forced to make a change or cancel as a result of unusual and unforeseeable circumstances beyond our control, the consequences of which we could not have avoided even with all due care or (2) we have to cancel because the minimum number of bookings necessary for us to operate your holiday has not been reached - we will notify you not less than 4 weeks prior to departure if this is the case. No compensation will be payable and the above options will not be available if we cancel as a result of your failure to comply with any requirement of these booking conditions entitling us to cancel (such as paying on time) or where a change is a minor one. A change of pick up point, flight time of less than 12 hours,airline (except as specified in clause 19 "Flights"), type of aircraft (if advised) or destination airport will all be treated as minor changes. Period before departure a Compensation payable significant change or (excluding any supplements) cancellation is notified to you or your travel agent More than 56 days Nil days 3% of the basic holiday cost 0-14 days 6% of the basic holiday cost Very rarely, we may be forced by "force majeure" (see clause 11) to change or terminate your holiday after departure but before the scheduled end of your time away.this is extremely unlikely but if this situation does occur,we regret we will be unable to make any refunds (unless we obtain any refunds from our suppliers), pay you any compensation or meet any costs or expenses you incur as a result. 11. Force majeure Except where otherwise expressly stated in these booking conditions,we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our contractual obligations is prevented or affected by, or you otherwise suffer any damage or loss (as more fully described in clause 18(2)) as a result of,"force majeure".in these booking conditions,"force majeure" means any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include (whether actual or threatened), but are not limited to, unavoidable technical problems with transport, war, riot, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster,adverse weather conditions,epidemic,fire and all similar events or circumstances outside our control. 12. Coach travel arrangements A minimum number of passengers are required for a pick-up point to operate. In the unlikely event that your chosen pick-up point does not achieve sufficient numbers you will be offered the nearest available pick up point or offered to join the tour at the ferry port. Coach seats are allocated prior to departure and take into account, as far as possible when your booking is made and any requests. There are a limited number of seats toward the front of the coach (usually the first three rows) that can be reserved for just 10 per person.guaranteed seats cannot be reserved on feeder journeys or to/from a U.K. port. If your tour is cancelled for any reason and seat reservations are not available on your new tour you will be refunded the supplement. No other compensation will be payable and you won't be entitled to cancel. From time to time, it may be necessary to reduce the number of seats available at a supplement for operational reasons.where already booked, any supplement will be refunded but no compensation will be payable. Once allocated, these seats are reserved for the duration of the holiday. Any timings given are provisional and for guidance purposes only and are subject to change. Final timings and seat numbers will be advised with your travel documents approximately 7 to 10 days prior to departure.on occasion departure points may be included in addition to those listed in the brochure and taxis or minibuses may be used for part of the journey. 13. Luggage allowance As space is limited we ask that you restrict luggage to one suitcase per person weighing a maximum of 18 kilograms, plus light hand luggage. 14. Coaches Your coach will be modern comfortable and manned by experienced driver(s). Almost all coaches we use (particularly those on longer journeys) have a video, toilet,drinks' machine etc for your greater comfort.coaches used on airport/port transfers, shorter weekend trips, etc, do not always have these extra facilities but will still be comfortable.taxis or minibuses may be used for part of the journey. By request of our previous passengers we do not allow alcohol or smoking on board our coaches. 15. Delays and denied boarding In the event of a delay to the departure of your tour we will do our best to keep you informed. Should a delay exceed 4 hours during the outward or return journey either the carrier or ourselves will endeavour to provide meals at mealtimes and, if appropriate overnight accommodation where reasonably

50 Brochure designed & produced & printed by Travelprint Tel: possible. We will make every effort to ensure that your coach will be to the standard described in the brochure.however,we cannot accept any claims from passengers if a different vehicle is used for a short term emergency replacement. In the event of any flight delay or cancellation at your UK or overseas point of departure, the airline is responsible for providing such assistance as is legally required by the Denied Boarding Regulations (see below).the ferry,tunnel or rail operator is similarly responsible in relation to any delayed or cancelled sea crossing or international rail departure. Except as set out above or where otherwise stated in our brochure or on our website, we regret we cannot provide any assistance in such circumstances other than information and advice to the extent we are in a position to do so. If your flight is cancelled or delayed,your flight ticket is downgraded or boarding is denied by your airline, depending on the circumstances, the airline may be required to pay you compensation,refund the cost of your flight and/or provide you with accommodation and/or refreshments under EC Regulation No 261/ the Denied Boarding Regulations 2004.Where applicable,you must pursue the airline for the compensation or other payment due to you. All sums you receive or are entitled to receive from the airline concerned by virtue of these Regulations represent the full amount of your entitlement to compensation or any other payment arising from such cancellation, delay, downgrading or denied boarding. This includes any disappointment, distress, inconvenience or effect on any other arrangements. The fact a delay may entitle you to cancel your flight does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your flight. We have no liability to make any payment to you in relation to the Denied Boarding Regulations or in respect of any flight cancellation or delay, downgrading of any flight ticket or denial of any boarding as the full amount of your entitlement to any compensation or other payment (as dealt with above) is covered by the airline's obligations under the Denied Boarding Regulations.If, for any reason, we make any payment to you or a third party which the airline is responsible for in accordance with the Denied Boarding Regulations, you must, when requested,assign to us the rights you have or had to claim the payment in question from the airline. If your airline does not comply with these rules, you should complain to the Air Transport Users' Council on Safety standards It is the requirements and standards of the country in which any services which make up your holiday are provided which apply to those services and not those of the UK. As a general rule, these requirements and standards will not be the same as the UK and may sometimes be lower. 17. Accommodation Unless otherwise stated, our holiday prices are per person and based upon the shared occupancy of twin or double bedded rooms.single rooms are in limited supply and are often smaller in size than twin/double bedded rooms. Where there is a supplementary charge for single rooms, details are given in the brochure. En suite facilities designate rooms with private bathroom equipped with either bath or shower and WC. On holidays including half-board (dinner and breakfast) meal arrangements, dinners will normally be based on a set menu unless otherwise stated. Please note that hotel ratings used in the brochure refer to local classifications. Grading systems vary from country to country and cannot be compared on a like for like basis.as far as possible we will use the hotel stated in the brochure. Occasionally it may be necessary to use an alternative hotel of equal standard and you will be advised at the earliest opportunity. Any such change will not be a significant change.the term 'hotel' includes motels, inns and other equivalent establishments according to local classification. 18. Our responsibility 1) We promise to make sure that all parts of the holiday we have agreed to arrange, perform or provide as part of our contract with you are arranged, performed or provided with reasonable skill and care. This means that, subject to these booking conditions, we will accept responsibility if, for example, you suffer death or personal injury or your contracted holiday arrangements are not provided as promised or prove deficient as a result of the failure of ourselves,our employees, agents or suppliers to use reasonable skill and care in making, performing or providing,as applicable,your contracted holiday arrangements.it is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim against us. In addition, we will only be responsible for what our employees, agents and suppliers do or do not do if they were at the time acting within the course of their employment (for employees) or carrying out work we had asked them to do (for agents and suppliers). 2) We will not be responsible for any injury, illness, death, loss (including loss of enjoyment or possessions), damage, expense, cost or other sum or claim of any description whatsoever which results from any of the following: - the act(s) and/or omission(s) of the person(s) affected or any member(s) of their party or the act(s) and/or omission(s) of a third party not connected with the provision of your holiday and which were unforeseeable or unavoidable or 'force majeure' as defined in clause 11. 3) Please note we cannot accept responsibility for any services which do not form part of our contract.this includes, for example, any additional services or facilities which your hotel or any other supplier agrees to provide for you where the services or facilities are not advertised by us and we have not agreed to arrange them as part of our contract and any excursion you purchase during your holiday. In addition, regardless of any wording used by us on our website, in any advertising material or elsewhere,we only promise to use reasonable skill and care as set out above and we do not have any greater or different liability to you. 4) The promises we make to you about the services we have agreed to provide or arrange as part of our contract - and the laws and regulations of the country in which your claim or complaint occurred - will be used as the basis for deciding whether the services in question had been properly provided. If the particular services which gave rise to the claim or complaint complied with the local laws and regulations applicable to those services at the time, the services will be treated as having been properly provided. This will be the case even if the services did not comply with the laws and regulations of the UK which would have applied had those services been provided in the UK.The exception to this is where the claim or complaint concerns the absence of a safety feature which might lead a reasonable holiday maker to refuse to take the holiday in question. 5) Where we are found liable for loss of and/or damage to any luggage or personal possessions (including money), the maximum amount we will have to pay you is 30 per person affected (unless a lower limitation applies to your claim under this clause or clause 18(6) below) as you are assumed to have taken out insurance at the time of booking. You must ensure you have appropriate travel insurance to protect your personal belongings. For all other claims which do not involve death or personal injury,if we are found liable to you on any basis the maximum amount we will have to pay you is twice the price (excluding insurance premiums and amendment charges) paid by or on behalf of the person(s) affected in total unless a lower limitation applies to your claim under clause 18(6) below. This maximum amount will only be payable where everything has gone wrong and you have not received any benefit at all from your holiday. 6) Where any claim or part of a claim (including those involving death or personal injury) concerns or is based on any travel arrangements (including the process of getting on and/or off the transport concerned) provided by any air, sea or rail carrier to which any international convention or EU regulation applies, the maximum amount of compensation we will have to pay you will be limited. The most we will have to pay you for that claim or that part of a claim if we are found liable to you on any basis is the most the carrier concerned would have to pay under the international convention or regulation which applies to the travel arrangements in question (for example,the Warsaw Convention as amended or unamended and the Montreal Convention for international travel by air and/or for airlines with an operating licence granted by an EU country, the EC Regulation on Air Carrier Liability No 889/2002 for national and international travel by air,the Athens Convention for international travel by sea and COTIF,the Convention on International Travel by Rail).Where a carrier would not be obliged to make any payment to you under the applicable international convention or regulation in respect of a claim or part of a claim, we similarly are not obliged to make a payment to you for that claim or part of the claim. When making any payment, we are entitled to deduct any money which you have received or are entitled to receive from the carrier for the complaint or claim in question.copies of the applicable international conventions and regulations are available from us on request.(7) Please note,we cannot accept any liability for any damage,loss, expense or other sum(s) of any description (1) which on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you or (2) which did not result from any breach of contract or other fault by ourselves or our employees or, where we are responsible for them, our suppliers. Additionally we cannot accept liability for any business losses including self employed loss of earnings. 19. Flights In accordance with EU Directive (EC) No 2111/2005 Article 9,we are required to bring to your attention the existence of a "Community list" which contains details of airlines which are subject to an operating ban within the EU. The Community list is available for inspection at We are also required to advise you of the actual carrier(s) (or, if the actual carrier(s) is not known, the likely carrier(s)) that will operate your flight(s) at the time of booking. Where we are only able to inform you of the likely carrier(s) at the time of booking,we will inform you of the identity of the actual carrier(s) as soon as we become aware of this. Any change to the operating carrier(s) after your booking has been confirmed will be notified to you as soon as possible. If the carrier with whom you have a confirmed reservation becomes subject to an operating ban as above as a result of which we/ the carrier are unable to offer you a suitable alternative the provisions of clause 10 "Changing or cancelling your holiday" will apply. We are not always in a position at the time of booking to confirm the flight timings which will be used in connection with your flight. The flight timings shown in our brochure, on our website and/or detailed on your confirmation invoice are for guidance only and are subject to alteration and confirmation. Flight timings are outside our control.they are set by airlines and are subject to various factors including air traffic control restrictions, weather conditions, potential technical problems and the ability of passengers to check in on time. Specific instructions relating to departure and travel arrangements will be sent with your air or other travel tickets approximately 2 weeks before departure.you must accordingly check your tickets very carefully immediately on receipt to ensure you have the correct flight times. It is possible that flight times may be changed even after tickets have been despatched - we will contact you as soon as possible if this occurs. Any change in the identity of the carrier, flight timings, and/or aircraft type (if advised) will not entitle you to cancel or change to other arrangements without paying our normal charges except where specified in these conditions. 20. Conditions of suppliers Many of the services which make up your holiday are provided by independent suppliers. Those suppliers provide these services in accordance with their own terms and conditions. Some of these terms and conditions may limit or exclude the supplier's liability to you,usually in accordance with applicable international conventions (see clause 18 (6)). Copies of the relevant parts of these terms and conditions are available on request from ourselves or the supplier concerned. 21. Behaviour When you book with us,you accept responsibility for any damage or loss caused by you. Full payment for any such damage or loss (reasonably estimated if not precisely known) must be paid direct at the time to the accommodation owner or manager or other supplier.if the actual cost of the loss or damage exceeds the amount paid where estimated, you must pay the difference once known. If the actual cost is less than the amount paid,the difference will be refunded.if you fail to do so, you will be responsible for meeting any claims subsequently made against us (together with our own and the other party's full legal costs) as a result of your actions. We expect all clients to have consideration for other people. If in our reasonable opinion or in the reasonable opinion of any other person in authority, you behave in such a way as to cause or be likely to cause danger, upset or distress to any third party or damage to property, we are entitled, without prior notice, to terminate the holiday of the person(s) concerned.in this situation,the person(s) concerned will be required to leave the accommodation or other service.we will have no further responsibility toward such person(s) including any return travel arrangements. No refunds will be made and we will not pay any expenses or costs incurred as a result of the termination. 22. If you have a complaint If you have a problem during your holiday, you MUST report the matter to the driver or our representative and the supplier of the services in question IMMEDIATELY.If the matter is not then satisfactorily resolved,you must complete a written report (form available from our driver or tour manager) and follow up your complaint in writing to us within 28 days of your return,including a copy of the original report form.we regret we cannot accept liability if you fail to notify the complaint or claim entirely in accordance with this clause (this exclusion does not apply to any claim which involves death, personal injury or illness). Disputes arising out of, or in connection with this contract which cannot be amicably settled may be referred to arbitration if you so wish under a special scheme arranged by ABTA and administered independently by IDRS,part of the Chartered Institute of Arbitrators. The scheme provides for a simple and inexpensive method of arbitration on documents alone with restricted liability on the customer in respect of costs. Full details will be provided on request or can be obtained from the ABTA website ( or from ABTA. This scheme does not apply to claims for an amount greater than 5,000 per person. There is also a limit of 25,000 per booking.neither does it apply to claims which are solely in respect of physical injury or illness or their consequences. The scheme can however deal with compensation claims which include an element of minor injury or illness subject to a limit of 1000 on the amount the arbitrator can award per person in respect of this element.the application for arbitration and statement of claim must be received by the IDRS within 12 months of the date of return from the holiday. Outside this time limit arbitration under the scheme may still be available if we agree, although the ABTA Code does not require such agreement. 23. Data protection In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we need to use the information you provide such as name, address, any special needs/dietary requirements etc.we take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass your information to the relevant suppliers, such as transport companies and hotels.the information may also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law.this applies to any sensitive information you give us such as details of any disabilities, or dietary/requirements. If we cannot pass this information to the relevant suppliers, we cannot provide your holiday. In making this booking, you consent to this information being passed on to the relevant parties. Diamond Holidays may contact you by mail, or telephone with information and offers on services. If you would like to see the information held by us about you or prefer not to receive information on our goods and services, please write to Data Controller, Diamond Holidays, Anson House, Compass Point, Northampton Road, Market Harborough, Leicestershire, LE16 9HW.We do not disclose or sell customer names and addresses to third parties for marketing activities. 24. Financial protection Diamond Shortbreak Holidays Ltd is a member of ABTA with membership number W0552. Where your holiday does not include flights booked with us, ABTA will ensure that you are not left stranded abroad and will arrange to refund any money you have paid to us for an advance booking in the unlikely event that we cannot provide your holiday due to our insolvency. Please go to for a copy of the guide to ABTA's scheme of Financial Protection. We also hold an Air Travel Organiser's Licence,number 9357,granted by the Civil Aviation Authority. When you buy an ATOL protected air inclusive holiday or flight from us you will receive a confirmation invoice from us confirming your arrangements and your protection under our ATOL.In the unlikely event that we cannot provide your holiday due to our insolvency the CAA will ensure that you are not left stranded abroad and will arrange to refund any money you have paid to us for an advance booking. Please note:not all holiday or travel services offered and sold by us will be protected by the ATOL scheme. 25. Passports, visas and health requirements The passport and visa requirements applicable at the time of printing to British citizens for the holidays we offer are shown after the itinerary.requirements may change and you must check the up to date position in good time before departure. A full British passport presently takes approximately 2 to 6 weeks to obtain.if you are 16 or over and haven't yet got a passport,you should apply for one at least 6 weeks before your holiday.the UK Passport Service has to confirm your identity before issuing your first passport and will ask you to attend an interview in order to do this. If you are not a British citizen or hold a non British passport, you must check passport and visa requirements with the embassy or consulate of the country(ies) to or through which you are intending to travel. Details of any compulsory health requirements applicable to British citizens for your holiday are shown after the itinerary. It is your responsibility to ensure you are aware of all recommended vaccinations and health precautions in good time before departure. Details are available from your GP surgery and from the National Travel Health Network and Centre Information on health is also contained in the Department of Health leaflet T7 (Health Advice for Travellers) available from the Department of Health by telephone on or via its website and from most Post Offices. For holidays in the EU / EEA you should obtain an EHIC (European Health Insurance Card) prior to departure from the Department of Health (see leaflet T7 and the website Health requirements and recommendations may change and you must check the up to date position in good time before departure.it is the party leader's responsibility to ensure that all members of the party are in possession of all necessary travel and health documents before departure. All costs incurred in obtaining such documentation must be paid by you. We regret we cannot accept any liability if you are refused entry onto any transport or into any country due to failure on your part to carry all required documentation. If failure to have any necessary travel or other documents results in fines,surcharges or other financial penalty or expenses being imposed on or incurred by us, you will be responsible for reimbursing us accordingly. 26. Foreign Office Advice The Foreign and Commonwealth Office publishes regularly updated travel information on its website which you are recommended to consult before booking and in good time before departure - Book online: 49

51 Important Holiday Information Your Financial Protection & Peace of Mind The River Cruise Line, a trading division of Diamond Shortbreak Holidays Ltd, is a Member of ABTA with membership number W0552. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist when things don't go according to plan. We are obliged to maintain a high standard of service to you by ABTA's Code of Conduct. For more information on ABTA,the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ, tel Where your holiday does not include flights booked with us,abta will ensure that you are not left stranded abroad and will arrange to refund any money you have paid to us for an advance booking in the unlikely event that we cannot provide your holiday due to our insolvency. Please go to for a copy of the guide to ABTA's scheme of Financial Protection. We also hold an Air Travel Organiser's Licence, number 9357, granted by the Civil Aviation Authority. When you buy an ATOL protected air inclusive holiday or flight from us you will receive a confirmation invoice from us confirming your arrangements and your protection under our ATOL. In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advance booking. For further information visit the ATOL website at Passport and Visa Requirements for British Citizens A passport is essential for all holidays in this brochure and should be valid for at least 3 months beyond the date of return (6 months for Switzerland). If you do not have a passport, you should enquire at your local Passport Office at least twelve weeks before departure. Visas - Holders of passports other than British Citizen passports should check with the relevant embassies for details of passport and visa requirements. It is your responsibility to ensure that all passport and visa requirements are met and are in order before you travel. If your passport is in the final year of its validity, you should contact the embassy or consulate of the country(ies) to or through which you are intending to travel before making travel plans. Coach Travel Passengers using our complimentary coach transfer service should be aware this may involve an early departure/late return. This may on occasion be the day before the date of departure/day after the date of return for those who live a long way from the port. A minimum number of passengers are required for the pickup point to operate. In the unlikely event that your chosen pick-up point does not achieve sufficient numbers, we will offer the nearest available option which could be a motorway service station or the port of departure. In order to meet our Pick-Up Promise, it is likely that feeder vehicles such as taxis and minibuses will be used for part of the journey. Air Travel Where your holiday includes scheduled air travel, it is in economy class. Regional flights are subject to availability and, in some cases, may be at a higher supplement than shown in the brochure. The majority of airlines now operate all nonsmoking flights. This brochure is issued on the sole responsibility of the tour operator; it is not issued on behalf of and does not commit the airlines mentioned therein or any airline whose services are used in the course of these tours. The responsibility of IATA airlines in connection with these tours is limited to the carriage of passengers and their luggage, in accordance with the conditions of carriage of the participating airlines. Please note: for flights within the UK you normally require photographic proof of identity, such as a passport or other document acceptable to the airline. Check In/Out Times To allow time for cleaning etc passengers joining the cruise vessel are not able to board until 6pm and must vacate their accommodation by 9am on the last day, to allow time for cleaning etc. Smoking Smoking is not permitted on any of the coaches operating our holidays, however regular stops will be made during the journey. On board our cruise vessels smoking is only permitted on the sun deck. Optional Excursions Optional excursions will operate subject to weather conditions and minimum numbers for each excursion. Changes to the advertised optional excursion programme are rare, but we do reserve the right to amend the programme at any time. The order in which optional excursions operate may vary according to local circumstances Brochure Advance Registration Our 2013 brochure will be published in early If you wish to make an advance booking prior to this you can do so by contacting our reservations team on How To Book Call us on We recommend that you make a provisional booking by telephone to reserve your preferred departure date. We will hold a provisional booking for 48 hours pending receipt of your signed booking form, deposit (full payment if booking within 8 weeks of departure) and insurance premium if required. 1. The holiday title, your preferred departure point and the date of travel. 2. The type of cabin(s) you require. 3. The names of all people in your party. 4. Any special requests such as dietary requirements, medical conditions, details of any disabilities etc. If you wish to pay by Visa, MasterCard or UK Maestro credit or debit card, your booking can be confirmed by telephone on the understanding that you have read and understood our booking conditions. Book online at: 50 For further details call us on

52 Booking Form To book please call Please complete all sections in block capitals RIVER CRUISE TITLE DEPARTURE DATE DEPARTURE POINT BOOKING REFERENCE NUMBER DETAILS OF ALL PERSONS TRAVELLING Title Initial Surname Date of Birth Cabin Type Next of Kin Name & Telephone Relationship IMPORTANT: All types of accommodation are subject to availability. The accommodation reserved for you will be confirmed on your invoice. OPTIONAL EXCURSIONS QUANTITY COST TOTAL ADDRESS OF THE PERSON SIGNING THE BOOKING FORM FOR CORRESPONDENCE Name: Address: PACKAGE PRICE TOTAL Postcode: Daytime tel: Std ( ) No. Mobile Number: address: HOLIDAY & DELAY INSURANCE Holiday insurance is compulsory on all our holidays. Our holiday insurance will automatically be added to your confirmed booking unless you provide details of your alternative insurance (including delay insurance) which provides equivalent or greater cover. Please state below the name of the alternative insurer together with the policy number and 24hr emergency telephone number. Own Insurance - Company: Policy number: 24hr emergency tel: no: SPECIAL REQUESTS (Very Important) We want everyone to enjoy completely successful holiday arrangements, therefore if you have a special request you MUST clearly note it on your booking form even if you have advised us verbally. At the time of booking you MUST give full details in writing of any medical condition/disability which may affect your booking. Failure to notify us in writing of any special request prior to departure may result in your request not being accommodated or additional charges. EUROSTAR & RAIL 175pp UK - Holland 250pp UK - Germany NATIONAL EXPRESS National Express Voucher 32 per person. NUMBER OF NATIONAL EXPRESS VOUCHERS REQUIRED Please check departure times with National Express. PAYMENT QUANTITY COST TOTAL Deposits 7 day duration or less 75 Deposits 8 day duration or more 100 Holiday insurance Optional excursions Hotel Accommodation Car parking Meal package Eurostar National Express Full payment TOTAL PAYMENT BY CREDIT/DEBIT CARD TYPE OF CARD: Visa/Mastercard Delta/UK Maestro Switch issue no. CARD NO: SECURITY CODE: (Last 3 digits on reverse of card) EXPIRY DATE: AMOUNT HOTEL & CAR PARKING Please tick if you wish either to be pre-booked (the total will be added to your invoice). CAR PARKING HOTEL ACCOMMODATION: DOVER HOTEL ASHFORD HOTEL Twin or double room Pre Cruise Post Cruise Single room Pre Cruise Post Cruise The River Cruise Line will use your information for administration, analysis and to help maintain the quality of service. We may send details of other goods and services which may be of interest to you. The information will be provided by letter, telephone or other reasonable means of communication. We will not share your details with other third parties. If you do not want to receive further information from us please tick this box PLEASE NOTE Payment of balance by Credit Card will incur an administration fee of 2%. There is no fee for deposits paid by credit card. There is no fee for payment by Debit Card. Cheques/Postal Orders should be made payable to The River Cruise Line. I sign and confirm that I am the first named passenger on the booking form above. On behalf of all those named I accept the conditions of booking in this brochure. If this booking is made within eight weeks of departure, I will enclose full payment with this booking form. Signature Date The River Cruise Line Anson House, Compass Point, Northampton Road, Market Harborough, Leicestershire LE16 9HW Tel: Fax: Book online: 51

53 The River Cruise Line Anson House, Compass Point, Northampton Road, Market Harborough, Leicestershire LE16 9HW To book call us on or visit