CLIA. River Cruise Lines. cruiseexperts.org

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1 CLIA River Cruise Lines cruiseexperts.org

JOIN US IN SPRING 2018 Transfers -Fly options?

cruise ships on Europe s waterways, 1 new ship in 2019.

2 JOIN US IN SPRING 2018 Transfers -Fly options?, regional flights available, rail ASIA RIVER CRUISE & DESTINATION FORUM VIETNAM & CAMBODIA 10-15/16 APRIL 2018 OPTIONAL SINGAPORE PRE-FAM 8-9 APRIL 150 Crew to pax ratio 1/3 14 luxury river cruise ships on Europe s waterways, 1 new ship in Optional shore excursion packages available - Expert Tour Directors and onboard Hotel Managers thing specifically for families but all of the regular shore excursions are available Gym, spa, on deck pool on some ships. 24-hour fitness room, Spa, Infinity Pool on AMADEUS Provence, revolutionary in-door swimming pool on AMADEUS Queen coffees Beer, wine & soft drinks unlimited with lunch and dinner Light lunch is served in Panorama-Bar, five-course Highlight Dinners (at a supplement) One sitting Tea & coffee included after lunch & dinner, and 24 hour tea/coffee station included Wi-fi 5-7 euros per person per day guideline, at discretion of guests Fixed window: 170 sq.ft. French balcony: 188 sq.ft Suite with walk-out balcony: 284 sq.ft Rituals Majority of staterooms feature drop-down balcony or French balcony, Suites with walk-out balcony, available on some vessels

excursions? / Fitness Instructor / Ondeck pool / Open or Speciality teas & coffee Wi-fi Comp water cabins available?

Other optional tours available at a supplement - and highest quality local guides / / On selected cruises /, heated pool with Swim-up bar or whirpool Wine, beer and spirits complimentary with lunch

3 Transfers -Fly options? Flights not included, but available on request 160 Crew to pax ratio 1/3 15 ships across Europe, Asia & Africa 3 new ships in 2019, including the revolutionary double-width AmaMagna services / excursions? / Fitness Instructor / Ondeck pool / Open or Speciality teas & coffee Wi-fi Comp water cabins available? Choice of guided excursions, usually 3/4 included in every port Special Interest Excursions available in many destinations and included, subject to availability. Other optional tours available at a supplement - and highest quality local guides / / On selected cruises /, heated pool with Swim-up bar or whirpool Wine, beer and spirits complimentary with lunch and dinner and Complimentary Sip & Sail cocktail hour prior to dinner from 2018 (Europe) Alcohol included onboard AmaDara (Mekong)/Zambezi Queen (Africa) Chef s Table seats 28 guests every evening & offers guests a unique tasting menu experience at no additional charge Open Dining At guest discretion Fixed Window 160 sq. ft., Twin Balcony 210 sq. ft. & Suite 350 sq. ft. Custom made beds by Dream Well & Vandijck Majority of staterooms offer Signature Twin Balconies both a French and Outside balcony Transfers -Fly options? Return UK flights are included on all river cruises Private home-to-airport transfers are included on Luxury river cruises up to 75 driven miles from UK mainland departure airport or rail terminal on selected European cruises Europe: 21 ships Russia: 2 ships Asia: 8 ships Europe: 160 Russia: 180 Asia: 100 Crew to pax ratio 1:3 in Europe 1:2 in Russia & Asia services / excursions? / Fitness Instructor / On-deck pool / Open or Wi-fi cabins available? on all river cruises / no private tours offered both Tour Directors and onboard Hotel Managers Varies per ship and destination on selected European river cruises Select complimentary beverages served on board the cruise. These vary per destination on selected river cruises Open dining on all cruises Included on all river cruises Europe: 160 sq ft Asia: 226sq ft Bathroom amenities, robe and slippers Window Suites, French Balcony, Deluxe Balcony and Twin Balcony suites depending on the ship and destination

Transfers -Fly options? but can be arranged 170 Crew to pax ratio 1:2.8 11 premium ships services / excursions?

4 Transfers -Fly options? but can be arranged 170 Crew to pax ratio 1: premium ships services / excursions? / Fitness Instructor / Ondeck pool / Open or Wi-fi to both including Kids Clubs during main Holidays times to all Unlimited throughout the day and evening Open Dining Tip only upon exceptional service Transfers -Fly options? Crew to pax ratio 1:3 Included (choice of 27 regional airports) Included (Private home pick up service) Eurostar available 16 Europe River Ships (3 x Deluxe Class and 13 x Suite Class) and 2 Long Haul River Ships carrying 36 pax (1 extra ship coming in September 2018) coffees Signature / Private Tours Sky Deck Whirlpool, Gym, Hair Salon Included with lunch & dinner Tapas style restaurant Sitting (Self-serve beverage station with complimentary tea, hot chocolate & premium coffees) 21sqm St. Bart s Wi-fi Gratuities included in fare Included cabins available? sq ft (80% of staterooms are 200 sq ft) L Occitaine Floor to ceiling windows with open-air balcony

Between 4-12 pax Very high varies per barge 4 pax/4 crew 6 pax/6 crew 8 pax/5-6 crew 12 pax/6 crew coffees Wi-fi (bespoke) Signature / Private Tours personal Four barges with pool, one with jacuzzi

5 Transfers -Fly options? Crew to pax ratio International flights can be arranged on request Private transfers between Paris and the barges are included, depending where client is departing from 7 ultra-deluxe private barges Between 4-12 pax Very high varies per barge 4 pax/4 crew 6 pax/6 crew 8 pax/5-6 crew 12 pax/6 crew coffees Wi-fi (bespoke) Signature / Private Tours personal Four barges with pool, one with jacuzzi Superb cuisine, including five-course candlelit dinners all prepared by your onboard chef is a real highlight, particularly when accompanied by a selection of wines from France s finest vineyards. Also included are local Michelin-starred dining experiences. At discretion of guest Variable L Occitane (all barges have private sundecks) Transfers -Fly options? Internal flights are included. International flights can be arranged on request 80 pax, luxury river cruiser Max 80 pax / Average 50 pax Crew to pax ratio Very high more than 1:1 multi-lingual Gym, Pool, Spa. Resident Doctor on board Bicycles can be hired free of charge Unlimited beer and soft drinks included, house wine included with meals. Two restaurants main deck and top deck - open dining with free seating At discretion of guest Wi-fi Satellite WiFi available in public areas - Wifi is included - no cost. Cabins are between sqm Bulgari All cabins have windows - all cabins are outward facing and have windows (no balconies). The Single, Superior and Deluxe Cabins are on the Deluxe Deck and have good sized windows. The State Cabins plus the Governor s Suite are on the State Deck and have larger, wall to wall windows.

cruises Selected ships selected cruises Unlimited One sitting At guest s discretion Variable depending on ship Many of our upper deck cabins have balconies / Juliette and are available at extra cost

6 Transfers -Fly options? On request 100 Crew to pax ratio 1:3 50 ships / premium rated coffees Wi-fi Exotic rivers yes, Europe no Classic Excursions and Discovery (Bespoke) Excursions - Private Tours on request selected cruises Selected ships selected cruises Unlimited One sitting At guest s discretion Variable depending on ship Many of our upper deck cabins have balconies / Juliette and are available at extra cost Transfers -Fly options? 3 ships two of which are Rhine class 2 additional Rhine-Class ships joining in Spring 2018 Crystal Mozart (154) Crystal Bach & Crystal Mahler (106) Crew to pax ratio Crystal Mozart (1 to 1.67) Crystal Bach & Crystal Mahler (1 to 1.55) Private Tours offered? services / excursions? / Fitness Instructor Wi-fi On Mozart only. Bicycles are available at selected ports on Rhine-Class ships, all drinks, including premium beers, spirits and wines, available at all times throughout the ship. Alternative venues include Blue (Mozart only), The Bistro (all river yachts) and The Vintage Room (add. cost on all yachts) Open dining All gratuities are included Unlimited 188 sq. ft ETRO terry robes and slippers, Nespresso coffee machine. Every suite onboard Crystal River Cruises includes butler service. All panoramic balcony suites above the waterline on Rhine-Class ships

Exclusively to Emerald Waterways Complimentary wine, beer and soft drinks with lunch and dinner on-board. Reflections Restaurant / The Terrace / Sun Deck / in room.

7 Transfers -Fly options? 150 Flights Included Crew to pax ratio 1:2 / 1:3 Transfers Included Available for certain itineraries, also included Europe Ships: 7 Russia Ships: 1 Southeast Asia Ships: 1 Ocean Ships: 0 Wi-fi Exclusively to Emerald Waterways Complimentary wine, beer and soft drinks with lunch and dinner on-board. Reflections Restaurant / The Terrace / Sun Deck / in room. open seating with tables from two to eight. Guest can come and go between 7pm and 9pm for evening meals. For special sittings at Portabello s or Table Las Rive a specific dinning time will be allotted. All Gratuities included Transfers -Fly options? Size of fleet, return lights from London included. Regional flights on request Crew to pax ratio 1:4 Cruise only option available and flight credit applies. 1 ship - Brabant 156 guests Wi-fi optional tours booklet will be sent out to guests to pre book / There is a fitness room on board. Hair, beauty and spa treatments offered on Haydn Deck. these are complimentary Optional Drinks with Lunch and Dinner package available to pre-purchase at 10pppn. Served with food at lunch & dinner only - a choice of red & white regional quality house wine by the glass and a choice of beer (larger or bitter). Panorama lounge offers lighter snacks and afternoon tea treats Dinner is serviced at 7.30pm and there is only 1 sitting 8.00 pp pn, split between the room stewardess and restaurant waiter. Guests can pre pay at the time of booking. Wi-Fi internet is included in the price, available throughout Brabant 153ft2 to 170ft2 Juliette Balcony / suite approx. 236 sq ft Prija Rituals Emerald Stateroom / Emerald Panorama Balcony Suite / Grand Balcony Suite / Owners One-Bedroom Suite Standard rooms offer a limited view, with a window positioned high towards the ceiling. Juliette Balcony rooms all offer full floor-to-ceiling sliding glass doors Bottled water in cabins, chargeable

and Spa on selected ships Unlimited local soft drinks, local beers, local spirits, coffee, tea and mineral water at the bar and during meals. YES - flexible and with free seating.

8 Transfers -Fly options? Only domestic flights on pre/post extension and on Chindwin River expeditions 17 ships ranging from 5-30 cabins 30 pax Crew to pax ratio 1 to 2 coffees Wi-fi Private Tours available on request Gym and Spa on selected ships Unlimited local soft drinks, local beers, local spirits, coffee, tea and mineral water at the bar and during meals. YES - flexible and with free seating. YES jugged coffee and teas Included Included 16 sqm / 170 sqf L occitane / Thann All cabins with French sliding doors into promenade deck. Transfers -Fly options? 140 Crew to pax ratio 1:4 12 Ships coffees Wi-fi Tour Manager + Cruise Director Ship dependent Ship dependent Optional drinks with lunch + dinner package YES, on most ships Open seating Tea & Coffee making facilities in all cabins Envelope in cabin discretionary gratuities 15 square metres Crabtree & Evelyn toiletries French balcony or Deluxe outside balconies on selected ships Complimentary bottled water in cabins

Minimun Age 50 years Varies on each ship Varies depending on ship One Sitting for Dinner Varies dependant on ship t included unless specified.

9 Transfers -Fly options? Crew to pax ratio UK Transport Option Included Ferry / Eurostar Varies 150 Between 45 / 174 Guests Varies on each ship coffees Wi-fi On selected cruises - Private Tours available - Adults Only Minimun Age 50 years Varies on each ship Varies depending on ship One Sitting for Dinner Varies dependant on ship t included unless specified. Varies dependant on ship Only included on Regina Rheni II / Felia Rheni II / Amadeus Royal / Van Gogh II / A Rossa Stella / MS Seine Pricess / MS Cyranao de Begerac offer compliementery wifi. 14 / 15 Square Metres Varies dependant on ship Varies Regina Rhenii II Picture windows / Filia Rhenii windows / Balconies. Amadeus Royal windows / Balconies. Douro queen Window / Balconies. Ms Cyrano de Bergerac Window / Balconies Varies dependant on ship Transfers -Fly options? 150 Crew to pax ratio 1:2 Flights Included Transfers Included Available for certain itineraries, also included Europe Ships: 12 Russia Ships: 1 Southeast Asia Ships: 2 Ocean Ships: 1 Wi-fi Exclusively to Scenic Unlimited at all times Crystal Dinning / River Café / Portobellos L Amour / Table La Rive Table d Or / in room / Sun Deck. Open seating with tables from two to eight. Guest can come and go between 7pm and 9pm for evening meals. For special sittings at Portabello s or Table Las Rive a specific dinning time will be allotted. All Gratuities included 160ft2 to 172ft2 L Occitane Standard Suite / Balcony Suite / Deluxe Balcony Suite / Junior Balcony Suite / Royal Balcony Suite / Royal One Bed Owners Suite

River cruising Transfers -Fly options? Included Approx. 120 Crew to pax ratio On selected river cruises! Rail or Luxury Coach 5 exclusive charters plus part charters with A-ROSA & CroisiEurope.

departures are unlimited, most have drinks with lunch and dinner Selected ships Both depending on the ship Selected ships Discretionary Wifi on selected ships Various Various On selected ships

10 River cruising Transfers -Fly options? Included Approx. 120 Crew to pax ratio On selected river cruises! Rail or Luxury Coach 5 exclusive charters plus part charters with A-ROSA & CroisiEurope. A range of 3 Star, 4 Star & Premium Standard Varies coffees Wi-fi Most cruises have 2 included excursions / Private Tours on selected ships Selected ships Selected ships Selected ships Selected departures are unlimited, most have drinks with lunch and dinner Selected ships Both depending on the ship Selected ships Discretionary Wifi on selected ships Various Various On selected ships Transfers -Fly options? YES included in brochure price. Regionals can be booked (trains) 9 in fleet Crew to pax ratio 1:2.5 Many are exclusive, unique & private to Tauck Tauck Sparkling Events on every sailing / all Tauck Private X1 Cruise Director & x3 Tauck Directors Tauck Bridges Multigenerational Cruising Gym /Fitness instructor/masseuse / Plunge Pool / Putting Green - unlimited premium drinks 24/7 coffees Wi-fi Arthurs Bistro & Ashore Dining on every sailings Open All included 13.9 sq. m Molton Brown Juliett Balconies large suites which can sleep 4

BY UNIWORLD Transfers -Fly options? Crew to pax ratio Flights from regional airports arranged at time of booking, select itineraries 2 ships in Europe 120 maximum capacity on both ships 2.

gym and spa on all ships. pool., tea, coffee all day and complimentary juice at breakfast. All other beverages at a cost.

Available at a cost All gratuities included onboard and onshore, throughout ship TBC Bee Kind, French balcony available Transfers -Fly options?

11 BY UNIWORLD Transfers -Fly options? Crew to pax ratio Flights from regional airports arranged at time of booking, select itineraries 2 ships in Europe 120 maximum capacity on both ships 2.5 : 1 guest to staff average across fleet coffees Wi-fi One included shore excursion per day / - U Time excursions can be booked with concierge onboard, age is strictly years onboard Onboard gym and spa on all ships. pool., tea, coffee all day and complimentary juice at breakfast. All other beverages at a cost. Multiple dining venues onboard Open seating with dinner served from a specific time onwards. Only breakfast and dinner included onboard. Available at a cost All gratuities included onboard and onshore, throughout ship TBC Bee Kind, French balcony available Transfers -Fly options? Crew to pax ratio Flights from regional airports arranged at time of booking, select itineraries 12 ships in Europe including 4 Super Ships, 5th Super Ship launching ship in Russia, 1 on Mekong, 1 on Lower Ganges, 1 on Yangtze and 1 on Nile. 150 on average 2.5 : 1 guest to staff average across fleet coffees Wi-fi All excursions with choice most days / - concierge services available, dedicated family departures available Onboard gym and spa on all ships. Pool on select ships., in Europe, unlimited, included throughout cruise Multiple dining venues onboard - It s open dining as in seating, and dinner is from a set time onwards. For example they will say dinner is served from 7pm but guest can arrive any time after that. 14m² All gratuities included onboard and onshore, throughout ship L occitane en provence and Hermes, French balcony available on all ships on select ships in Europe

12 Information correct at time of publishing CLIA cannot be held responsible for any errors.

Presented By: Alex L. Pinelo, Director, Latin America Sales

Presented By: Alex L. Pinelo, Director, Latin America Sales OBRIGADO BRAZIL FOR YOUR CONTINUED SUPPORT!!! Family-Owned & Operated Passionate commitment to excellence Hands-on approach Leading travel industry