FY17 Full Year Results Management Call, 13 December Robinson Club Noonu, Maldives

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1 Full Year Results Management Call, 3 December 207 Robinson Club Noonu, Maldives

2 TUI Group TUI continues its strong performance track record in Third consecutive year of strong top line and earnings growth TURNOVER 8.5bn +.7% UNDERLYING EPS % DIVIDEND PER SHARE 65 cents UNDERLYING EBITA,02m +2.0% ROIC % WACC % 56% 2 earnings from hotel & cruise content (up from 30% 2 at merger) Delivering attractive shareholder returns dividend per share of 0.65 announced Strong ROIC performance continues At constant currency rates; 2 Based on Year End and FY4 Year End reported numbers 3 For both ROIC and WACC methodology please refer to Annual Report pages TUI GROUP 207 FY Results & Strategy Update 3 December 207

3 TUI Group Strong performance driven by growth in own hotel/cruise content and underlying trading UNDERLYING EBITA ( m) New hotels & ships plus strong underlying performance Strong portfolio performance in Source Markets, particularly Central, Western and Nordics (H2) offset partly by normalisation of margins in the UK Delivery of merger synergies complete As previously disclosed (one off) -5 Impact of Air Berlin insolvency (one-off) 2.0% growth, FY6 Hotel & Cruise Content Sales & Marketing & other segments Merger synergies TUI fly sickness Air Berlin Insolvency pre FX FX translation Includes 3m notional EBITA benefit from aircraft finance leases 3 TUI GROUP 207 FY Results & Strategy Update 3 December 207

4 Hotels & Resorts Strong performance resulting in four consecutive years of increasing ROIC AVERAGE OCCUPANCY % AVERAGE REVENUE PER BED TURNOVER AND EARNINGS ( m) FY6 % Turnover Underlying EBITA Hotels & Resorts RIU 0 core brand openings in 28 since merger of which more than 60% are low capital intensity SEGMENTAL ROIC % 9,3 Hotels & Resorts 0,5 2,3 RIU 3.2 Low capital intensity is defined as Management, Franchise and 50% of owned hotels due to joint venture structures o/w Equity results UNDERLYING EBITA ( M) 304 FY6 43 RIU Strong performance particularly in Western Med and Caribbean, improvement in Turkey & North Africa and new hotels growth Robinson Blue Diamond Other Pre FX FX 4 TUI GROUP 207 FY Results & Strategy Update 3 December 207

5 Cruises Strong market supports capacity growth increasing ROIC TUI CRUISES ,3 02,7 02,6 0,9 Pax Days (m's) Av Daily Rate Occupancy % MARELLA CRUISES , ,6 0,7 Pax Days (m's) Av Daily Rate Occupancy % TURNOVER AND EARNINGS ( M) FY6 % Turnover Memo: TUI Cruises Turnover, Underlying EBITA o/w EAT TUI Cruises * * TUI Cruises joint venture (50%) is consolidated at equity HAPAG-LLOYD CRUISES Pax Days(k's) Av Daily Rate Occupancy % FY4 & FY5 ROIC excludes Marella Cruises SEGMENTAL ROIC % 7,3 7, ,3 FY4 FY5 FY6 UNDERLYING EBITA ( M) 9 FY6 36 TUI Cruises 33 Reflects a new ship for both TUI Cruises and Marella Cruises Marella Cruises Hapag- Lloyd Cruises Pre FX FX 5 TUI GROUP 207 FY Results & Strategy Update 3 December 207

6 Sales & Marketing Diversification of source markets delivers strong portfolio performance CUSTOMERS (m) SOURCE MARKET NET PROMOTER SCORE 2 50 (+ YOY) YOY GROWTH ACROSS MOST MARKETS UNAIDED AWARENESS % 3% 4% 3% UK 48% 6% 53% DIRECT & ONLINE DISTRIBUTION % 22% 72% Nordics Belgium N'lands TUI Pre Rebrand TUI Oct Direct Online TURNOVER AND EARNINGS ( M) UNDERLYING EBITA ( M) FY6 % Turnover 6,43.2 4, Underlying EBITA Includes one-off TUI fly sickness of 24m and Air Berlin insolvency of 5m impact in the year 554 FY Northern Region Central Region 23 Strong portfolio performance; Northern reflects normalisation of UK margin (currency inflation) Western Region 57 Pre FX, TUI fly sickness & AB -24 TUI fly sickness -5-6 Air Berlin Insolvency FX UK - 6m FX NPS is measured in customer satisfaction questionnaires completed post-holiday. It is based on the question On a scale of 0 to 0 where 0 is extremely likely and 0 is not at all likely, how likely is it that you would recommend TUI to a friend, colleague or relative? and is calculated by taking the percentage of promoters (9s and 0s) less the percentage of detractors (0s through 6s) 6 TUI GROUP 207 FY Results & Strategy Update 3 December 207

7 Outlook Trading for future seasons is progressing well overall HOTELS & RESORTS Continued growth in own hotel brands with seven openings scheduled to date for FY8 Strong demand for Western Med and Carribean Expect to see some improvement in demand for Turkey & North Africa mainly from our Source Markets CRUISES Strong cruise yields and load factors across all three brands Ship launches scheduled for 208 and 209 SALES & MARKETING IN SOURCE MARKETS Winter 207/8 volumes up +3% Summer 208 performing in line with expectations albeit at very early stage Strong performances in Nordics and Germany; UK resilient, rebrand progressing well These statistics are up to 3 December 207 and shown on a constant currency basis and relate to all customers whether risk or non-risk 7 TUI GROUP 207 FY Results & Strategy Update 3 December 207

8 FY8 Guidance At least 0% growth in Underlying EBITA FY8e Turnover 2 Around 3% growth 8,535m Underlying EBITA At least 0% growth,02m Adjustments ~ 80m 76m Net interest expense ~ 20m 9m Underlying effective tax rate ~20% 20% Net capex & investments incl. PDPs 3 ~.2bn.bn Net (debt)/cash Slightly negative 0.6bn Leverage ratio 3.0x to 2.25x 2.5x Interest cover 5.75x to 6.75x 6.x Dividend per share Growth in line with underlying EBITA 0.65 Assuming constant foreign exchange rates are applied to the result in the current and prior period and based on the current Group structure 2 Excluding cost inflation relating to currency movements 3 Assuming acquisition of Mein Schiff for Marella Cruises 8 TUI GROUP 207 FY Results & Strategy Update 3 December 207

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