INTRODUCTIONS. What a good-looking bunch! ANDY MEG ALEX NATHAN VANESSA GLENN CLARK DINAH JENNIFER KAROLYN MARIA VICKIE

Transcription

1 WELCOME 1

2 INTRODUCTIONS What a good-looking bunch! ANDY MEG ALEX NATHAN VANESSA GLENN CLARK DINAH JENNIFER KAROLYN MARIA VICKIE 2

3 AGENDA The Norwegian Edge Norwegian Joy Update Norwegian Central NCL Help Image Library Assets Affinity Group Program Other News Current Promotions Partners First Travel Age West Nominations Thank You 3

4 $400 Million Investment DRY DOCKS ISLAND EXPERIENCES FOOD & BEVERAGE NORWEGIAN EPIC PRIDE OF AMERICA NORWEGIAN DAWN NORWEGIAN SKY NORWEGIAN PEARL NORWEGIAN GEM NORWEGIAN SUN NORWEGIAN SPIRIT NORWEGIAN JADE Oct 2015 Nov 2015 Mar 2016 May DESTINATION DEVELOPMENTS: Jun 2016 Nov 2016 Jan 2017 Feb 2017 Mar 2017 Spring 2017 NEW, ENHANCED MENUS THROUGHOUT FLEET PARTNERSHIPS WITH CULINARY EXPERTS CULINARY TRAINING & CERTIFICATION HARVEST CAYE LAUNCH GREAT STIRRUP CAY 4

5 ANDY S VISIT TO EPIC 5

6 NORWEGIAN EPIC DRYDOCK REFURBISHMENT LA CUCINA ITALIAN RESTAURANT BEFORE AFTER 6

7 NORWEGIAN EPIC DRYDOCK REFURBISHMENT GARDEN CAFE BEFORE AFTER 7

8 NORWEGIAN EPIC DRYDOCK REFURBISHMENT LIVE MUSIC VENUE BEFORE (FAT CATS) AFTER (THE CAVERN CLUB) 8

9 NORWEGIAN EPIC DRYDOCK REFURBISHMENT THE HAVEN LOUNGE BEFORE AFTER 9

10 NORWEGIAN EPIC DRYDOCK REFURBISHMENT PHOTO GALLERY BEFORE AFTER 10

11 PRIDE OF AMERICA REFURBISHMENT MAJOR ENHANCEMENT (3 ½ WEEKS): 2/20/2016 3/16/

12 PRIDE OF AMERICA EAST MEETS WEST BEFORE 12

13 PRIDE OF AMERICA EAST MEETS WEST NEW 13

14 PRIDE OF AMERICA JOHN ADAMS BEFORE 14

15 PRIDE OF AMERICA JOHN ADAMS NEW 15

16 PRIDE OF AMERICA LA CUCINA BEFORE 16

17 PRIDE OF AMERICA LA CUCINA NEW 17

18 PRIDE OF AMERICA PHOTOGALLERY BEFORE 18

19 PRIDE OF AMERICA PHOTOGALLERY NEW 19

20 WELCOMING GUESTS NOVEMBER

21 HARVEST CAYE, BELIZE The Western Caribbean s Premier Port of Call First Call: Norwegian Dawn, November 11, 2016 Norwegian Dawn (Nov 11, 2016 Apr 16, 2017) 7- & 9-day Western Caribbean from New Orleans 7-day Western Caribbean 21

22 HARVEST CAYE, BELIZE The Western Caribbean s Premier Port of Call Norwegian Getaway (Nov 20, 2016 Apr 23, 2017) 6- & 7-day Western Caribbean from Miami 7-day Western Caribbean 22

23 HARVEST CAYE, BELIZE The Western Caribbean s Premier Port of Call Norwegian Escape (May 13, 2017 Oct 21, 2017) 7-day Western Caribbean from Miami 7-day Western Caribbean 23

24 HARVEST CAYE, BELIZE The Western Caribbean s Premier Port of Call Norwegian Jade (Nov 13, 2016 Apr 23, 2016) 7-, 8-day Western Caribbean and 11-day Panama Canal from Tampa 7-day Western Caribbean 24

25 HARVEST CAYE, BELIZE The Western Caribbean s Premier Port of Call Premier destination in Southern Belize will offer guests a resort-style experience Port of call will offer unparalleled access to Southern Belize The only non-tender port in Belize mainland Guests will experience all the destination has to offer immediately upon arrival at the pier 25

26 HARVEST CAYE, BELIZE Pristine Beach At the heart of the Harvest Caye experience, the destination features an expansive, seven acre white sand beach 11 Luxurious Beachside Villas available for rent Dining and beverage options close by Walking trail throughout for guests to explore the island 26

27 HARVEST CAYE, BELIZE Pristine Beach Luxury Beach Villas can accommodate up to 10 guests and are the ultimate beach escape, equipped with every comfort including: Air conditioning, dedicated lounge and dining areas, a private restroom, indoor and outdoor showers, hammocks, and exclusive dining and beverage options with dedicated concierge service so guests never have to leave the beach. 27

28 HARVEST CAYE, BELIZE Tranquil Pool Area Sprawling 15, 000 sq. ft. seaside pool features swim-up pool bar and cascading waterfall Beautifully designed for relaxation, surrounded by lush landscaping, elegant lounge chairs and chic umbrellas 28

29 HARVEST CAYE, BELIZE Adventure Awaits 130 foot tall Flighthouse is central hub for zip lining, free fall jumps, aerials suspension bridges, a ropes course and an observation deck with views to the mainland. Harvest Caye s zip line course will have more than 3,000 feet of zip line spanning across the island, allowing guests to soar through the air with a bird s eye view of the island and the sea, with stops at three different platforms. 29

30 HARVEST CAYE, BELIZE Saltwater Lagoon Shallow lagoon area for watersports including kayaking, paddle boarding, electric boats and canoeing Manatee observations led by tour guides 30

31 HARVEST CAYE, BELIZE Exclusive Experiences Expanding partnership with Jimmy Buffett s Margaritaville, Harvest Caye will feature a two-story indoor/outdoor Landshark Bar & Grill with a scenic second deck and pool swim-up bar for the ultimate way to relax with a boat drink. 31

32 HARVEST CAYE, BELIZE Unique Experiences Large marina, offering departure point for a variety of exciting shore excursions at sea and on the mainland 32

33 HARVEST CAYE, BELIZE Shore Excursions Abound Mayan Temple of Nim Li Punit - Discover the ancient Mayan ceremonial site, along with well-preserved Mayan drawings and writing, as well as artifacts. Lagoon Wildlife & Mangrove Estuaries - Explore amazing saltwater mangrove estuaries, encounter wildlife and learn about the flora and fauna from your nature guide. Board your sightseeing launch directly from the Harvest Caye Marina. Rainforest River Tubing After a boat ride to the mainland, guests will drive inland with scenic vistas of the Maya mountains, passing through an authentic Mayan village. An experience for the entire family, located in the jungle, at the foot of the Maya Mountains. Jungle River Rafting - Enjoy the beautiful scenery of the jungle along this Class I mountain spring-fed river, as you and your team help your guide maneuver the raft around boulders, through small rapids and over small waterfalls that you ll encounter. Ocean Explorer Snorkeling Adventure - Sail to a tiny tropical island on a catamaran to snorkel the live, vibrant reef with Marina beautiful coral and colorful fish that surrounds the island. 33

34 JOY UPDATE 34

35 JOY VIDEO 35

36 NORWEGIAN JOY KEEL LAYING 36

37 NORWEGIAN JOY KEEL LAYING 37

38 JOY KEEL LAYING VIDEO 38

39 ONLINE MARKETING TOOLS 39

40 NORWEGIAN CENTRAL SIGN IN USING YOUR FORMER BOOKNCL.COM LOGIN DON T HAVE A LOGIN? CLICK NEW AGENCY OR EXISTING AGENCY UNDER LEARN HOW TO JOIN US 40

41 NORWEGIAN CENTRAL 41

42 NORWEGIAN CENTRAL 42

43 NORWEGIAN CENTRAL YOUR DIRECTORY FOR EVERYTHING NORWEGIAN THE SAME TOOL USED BY OUR RESERVATIONS TEAM 43

44 NORWEGIAN CENTRAL IF YOU ARE LOOKING FOR THE MOST RECENT NORWEGIAN IMAGES, HERE S WHERE YOU WILL FIND THEM. 44

45 NORWEGIAN CENTRAL HERE S ALL THE MOST RECENT NORWEGIAN ESCAPE PHOTOGRAPHY 45

46 NORWEGIAN CENTRAL Norwegian Image Library Over 4,000 Images and Assets in the Library 46

47 NORWEGIAN CENTRAL Norwegian Image Library Total Downloads from April 2015 April 2016: 38, OCEAN PLACE AQUA PARK BARS AND LOUNGES BOWLING BRAND GUIDELINES CASINO CREW AND SERVICES DANCING DECK PLANS DESTINATION LIFESTYLE DESTINATIONS DINING DRINKS ENTERTAINMENT EXERCISE AND GYM FAMILIES GOLF ICE CREAM GELATO KIDS SPLASH ACADEMY LOGOS MAPS MEETING & INCENTIVES PARTIES & EVENTS PHOTO STUDIO POOL RAIL SHIPS SHOPPING SPA SPORTS COMPLEX STATEROOM LIFESTYLE TEENS THE HAVEN 47

48 INDUSTRY-LEADING AFFINITY GROUP PROGRAM MEANINGFUL REWARDS FOR AFFINITY GROUPS Highest tour conductor ratio ever in the industry A commitment on space A commitment on rate Industry-leading amenities guaranteed for the life of the group Effective December 1,

49 INDUSTRY-LEADING AFFINITY GROUP PROGRAM CHOOSE 2 COMPLIMENTARY BERTHS FOR 14 SOLD (AS YOUR AMENITY OPTION) 1 COMPLIMENTARY BERTH FOR 14 SOLD (ADDITIONAL AMENITY OPTION) 1 COMPLIMENTARY BERTH FOR 14 SOLD (ADDITIONAL AMENITY OPTION) OPTION A* (Choose One) - Ultimate Beverage Package** - Prepaid Service Charges *Guaranteed for the life of the group **No gratuity OPTION B* (Choose Two) - Internet Package - Cocktail Party - $50 Per Port Shore Excursion Credit - 4 Night Dining Package - 20 Photos Package - $75 Onboard Credit - $75 Fundraiser - $75 Bonus Commission 49

50 INDUSTRY-LEADING AFFINITY GROUP PROGRAM Deposit $50 per cabin deposit due within 60 days of booking. Space Recall Recall at 120 days prior. Final Payment 75 days prior to sailing. 50

51 OTHER NEWS 51

52 GREAT STIRRUP CAY The Norwegian Edge Refurbishment 52

53 PARTNERSHIP UPDATE 53

54 PARTNERSHIP UPDATE AARP Partnership agreement will be expiring on April 30 th, As a result, we will no longer be offering AARP members a promotional discount as of this date. 54

55 CURRENT PROMOTIONS 55

56 FREE AT SEA April 25 April 30 56

57 EUROPE BUNDLE NOW May 31 57

58 EUROPE BUNDLE NOW May 31 NORWEGIAN EPIC 7-day Western Med From Barcelona/Rome NORWEGIAN JADE 7- or 8-day Eastern Med From Venice NORWEGIAN SPIRIT 12- or 14-day Grand Med From Barcelona/Venice Rate includes airfare from: JFK, EWR, PHL, BOS, LAX, SFO, ORD, DFW, MIA, MCO, YYZ, YUL Air gateways available for an additional $400 per person: IAD, BWI, TPA, ATL, DTW, MSP, IAH, PHX, SEA, DEN, CLT, CVG 58

59 THE HAVEN PROMO 59

60 60

61 EXCLUSIVE INVITATION Open to Our Travel Partners Only for travel partners Sail on Norwegian Getaway from $35/night 7-day Eastern Caribbean from MIA aboard Escape Sail from NYC to Bahamas & Florida aboard Gem! Many Europe sailings aboard Spirit, Star and Jade! 61

62 GREAT NEWS! Sailing on Travel Agent Reduced Rate? Now receive all the onboard Latitudes benefits that apply to you!!!! Except no points for the cruise, as it s a reduced rate. 62

63 BUILD YOUR BUSINESS Connect with Your Clients Visit Marketing Headquarters via NorwegianCentral.com for all of these and many more resources! AVAILABLE NOW TOOLKITS FOR MAY 1 OFFER AVAILABLE FRIDAY EUROPE BUNDLE ASSETS NOW AVAILABLE DOWNLOAD MORE THAN 4000 IMAGES: IMAGE LIBRARY 63

64 THANK YOU FOR THE NOMINATIONS! 64

65 50 TH ANNIVERSARY DECEMBER 2016 ROOTED IN NORWEGIAN FUNDAMENTALS EVOKES EMOTION & ANSWERS CORE EMOTIONAL NEEDS 65

66 A TRIP DOWN MEMORY LANE 66

67 THANK YOU! 67