Portal hosted at:

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1 Approach Document: Ecare.bhel.in: An online portal for BHEL retired employees addressing the needs of post Retiral Medical Benefits under RECHS, BHEL Employee Pension Scheme for retirees of & onward, and Scheme for Emergency Needs Mitigation for pre retirees, has been consolidated. The details pertaining to each of the scheme is provided on this portal under separate links whereby information on a particular subject has been hosted for the benefit and information of the beneficiaries. The portal address is as under: Portal hosted at: (a) RECHS portal: A Scheme for post-retirement Medical benefits to all ex-employees of BHEL who are eligible as per the scheme eligibility conditions and have become member under the scheme. (b) Employee Pension Scheme (for retirees of & onwards): BHEL EPS is for all retirees of the Company at Board and below Board level who have retired on or after (c) ENMS (for pre retirees): A Scheme to cater to the exigency situation and to provide financial support to all those BHEL employees who retired prior to (d) UHMS (Unified Health Management System): Portal for administration of Medical benefits applicable for RECHS beneficiaries. Applicable to only revalidated members Corporate HR_CDT 1 P a g e

2 RECHS Portal General Information: Retired Employees Contributory Health Scheme (RECHS) for BHEL retired employees. New Member: Employee can register for this scheme either at the time of superannuation or after superannuation through the help of RECHS Initial Membership facility form provided on the portal, subject to their fulfilling the eligibility criteria as defined under the scheme. Step wise process of accessing e-care portal for retired employees: Click on the link Click Here to access various Scheme for retd. employee s Corporate HR_CDT 2 P a g e

3 Steps for Ex-Employees to navigate RECHS portal: Step1: Type and click on to the link of Retired Employees Contributory Health Scheme (RECHS). You will be directed to the page below. The details on the left of the page contains information pertaining to RECHScheme and about the system, which can be referred for getting membership and revalidation completed by Ex-Employees. Click Here On the right side of the page, click on login page to access the RECHS portal, wherein two link buttons pertaining to Ex-Employee Section and HR Section would be displayed. Click on Ex-Employee Section Corporate HR_CDT 3 P a g e

4 Click Here Step2: Any Ex-employee with a staff no. and DoB (dd/mm/yyyy) as password can log into the system and create his/her profile (Personal/Education/Experience etc.) as well as access information of all the links as mentioned under ecare portal, mentioned in page 1 of this document. These links are individually available in the drop down list, on the Application list. While one logs in to the system, a window would open prompting ex-employee to fill information pertaining to mobile no. and id etc. to give access to the individual on this portal. Corporate HR_CDT 4 P a g e

5 Ex- Employees to login here using staff no and dd/mm/yy yy as Even after entering credentials, if unable to log in, check for popup blocker and disable Login with your Staff No. and DoB (dd/mm/yyyy) Example: , DoB: 20/12/1953 Corporate HR_CDT 5 P a g e

6 Password to be entered as DoB in dd/mm/yyyy ex., 15/08/1947 Forgot password link applicable only if beneficiary has registered on the site once Note: Forgot password link is applicable only when the beneficiary has registered once on the system with his valid id and phone no. The link for reactivation of password change would be sent only on the id. Corporate HR_CDT 6 P a g e

7 The screen below pops-up and complete details are to be filled in this screen or else it shall not allow the applicant to proceed. Fill all the details and save to proceed to complete the application process. Corporate HR_CDT 7 P a g e

8 Pls Note: In case this screen is not visible, check for pop up blocker and disable it. Personal profile may be created using links available in this drop down Photo upload here (to be utilized for giving referrals) To create his/her profile viz., Personal/Education/Experience/Interests which is optional may be stored including photograph etc.) and thereafter all links under ecare portal, mentioned in page 1 of this document, and pertaining to retired employees is available. In the 2 nd drop down list, all the portals viz. RECHS, Pension, ENMS, UHMS etc have been listed for access of ex-employee Click on RECHS portal to revalidate for the new benefit period/become a member under the scheme Corporate HR_CDT 8 P a g e

9 Click here For Existing member For New Enrollment under RECHS The link will directly take you to the revalidation link for the new benefit period (the process for which is shown in Step 3 (b) on page 12 below New Enrollment under RECHS will have to fill all details as explained in Step 3(a) to proceed further Step 3 (a): Process for Initial Membership: If you are not a RECHS member and would want to avail benefits under the scheme, click on RECHS Initial Membership Enrollment Form Corporate HR_CDT 9 P a g e

10 New membership to be initiated here If the details are not available either contact your Unit HR or fill offline format and submit to Unit HR Important Instructions: a. All the fields are mandatorily to be filled up in the enrollment form, failing which the application will not be submitted. b. Special care is to be taken while providing data pertaining to mobile number and -id, as these shall be used for future correspondence. c. RECHS Unit/Registration center and Cost center: Separation/Retired Unit (cost center) Place from where the ex-employee retired, RECHS Unit the place from where the ex-employee avails RECHS benefits and RECHS Registration Center/location the actual location/place from where the facility is being utilized. Ex., (1) Ex. An employee may have retired from Tiruchy, availing benefits from Tiruchy in which case his cost center, RECHS Unit and RECHS Registration center/location would be same, i.e., Tiruchy (2) Ex-employee retired from Haridwar, registered at Delhi, in which case his Cost center would be Haridwar, RECHS Unit would be ROD and RECHS Registration center/location would be Delhi. Corporate HR_CDT 10 P a g e

11 d. In case of employee who has not yet been marked as retired under SAP system, there shall not be any data shown up in this system. Only after the retirement action is run, will the system reflect the details of the ex-employee, although the profile can be created by the serving employees as well Click on the submit button and the application is submitted to your Unit HR who shall verify the credentials and validate the Request. The ex-employee would be required to check the status of his/her application through the link shown under, and when the status shows accepted, he can pay the requisite amount, to become a member. The Unit HR, apart from initial membership amount, would key in the DUES on employee, if any, which shall get reflected to him while making the payment. Corporate HR_CDT 11 P a g e

12 Check your status through this link, ex-employee may check the status (pending or Accepted) of his/her application. Process for RECHS Members (who already are availing benefits under the scheme): Corporate HR_CDT 12 P a g e

13 Step 3(b): For Existing RECHS Members Employees who are already a member under RECHScheme may login with their staff no and DOB (dd/mm/yyyy) and shall be directed to the page below directly. The process for submission and payment is shown under Corporate HR_CDT 13 P a g e

14 Revalidation History and Dues list: 1. Revalidation of the latest completed benefit period shall be listed here. 2. In case, there are dues pending on Ex-Employee on account of reasons mentioned in the scheme, based on which the revalidation is held up, the same shall be reflected here by Unit HR with remarks and the membership shall be discontinued till such time dues are cleared. Any entry would call for penal re-entry charges to be paid first before membership is continued. If no such action is required, the message displayed would be No Dues Pending proceed to Pay your revalidation fees. Dues, if any, on individual will be captured by Unit HR here Discontinuance of membership, will be reflected here Unit HR remarks Corporate HR_CDT 14 P a g e

15 Note: Re-Entry fees: In case membership is not revalidated by 31 st March of the year of revalidation and there is a break in continuity of membership, in such cases, re-entry charges, equivalent to revalidation fees would apply, in addition to the normal revalidation fees for the financial year (examples are shown below). - In case of re-entry, the total charges consist of: o Annual revalidation fees (for current & intermittent period) + o Re-entry charges (. 500/- or.250/-, as the case may be) Scenario 1: Membership is not revalidated by 31 st March 2017 and instead the individual revalidated on 25 th May 2017, in that case, following would be payable: - Revalidation fees (Executives) for year to :.. 500/-, & - Re-entry charges :.. 500/- - Total charges : /- Scenario 2: instead of revalidation by , he/she revalidates in Jan Re-validation fees (Supervisor) for year to :.. 250/-, - Revalidation fees (Supervisor) for year to :.. 250/-, - Revalidation fees (Supervisor) for year to :.. 250/-, & - Re-entry charges :.. 250/- - Total charges :. 1000/- Corporate HR_CDT 15 P a g e

16 Please Note that re-entry charges are meant for continuity of Membership while Penal re-entry at mid of Basic pay in the scale in which the employee retired, is admissible, in case retired employee defaults on account of non-vacation of Company s accommodation, non-payment of dues of Company, non-payment of charges towards medical treatment over & above entitlements/ceilings prescribed under Company s rules etc. Revalidation Fees: The fees for revalidation is to be paid, by selecting the option to pay online or offline, from the drop down list Online Payment Option: If you are paying online from remote location, in that case Life/Existence certificate, for each of the beneficiary under the membership is to be uploaded with the requisite fees deposited online through payment gateway. The payment advice receipt page would reflect all the details viz., benefit period for which the membership is being renewed, beneficiaries (Self & Spouse), space for upload of Life certificate, OPD type (Fixed or In-House) including revalidation fees, re-entry charges etc are displayed here. Corporate HR_CDT 16 P a g e

17 Benefit Period Life/Existence certificate, for each beneficiary required for revalidation /registration Payment Gateway: the individual shall be directed to payment gateway wherein the requisite amount due on him as validated by Unit HR would be payable for completing the process. Corporate HR_CDT 17 P a g e

18 Offline Payment Option: For offline payment, a cash advice for the revalidation shall be reflected, through the process-path shown under: Corporate HR_CDT 18 P a g e

19 This Cash Advice is to be given to the employee who deposit the requisite amount with Unit Finance and the receipt generated by Finance is to be handed over to Unit HR who shall key in the receipt no. on his/her dashboard for the membership to get revalidated/membership renewed for the new benefit period. Please Note: Since the revalidation online shall hit the UHMS referral module and In-house Hospital management module / OPD referral (wherever applicable), an entry in Medical book of the beneficiary is no longer required w.e.f benefit period. For any Clarification: Contact your Unit for any clarity on the portal ***** Corporate HR_CDT 19 P a g e