One Company. One AECOM. Day One. May 4.

Transcription

1 One Company. One AECOM. Day One. May 4.

2 Contents Page 1. Welcome to AECOM Page 2. Day One checklist Page 3. What changes from May 4? Page 4. Talking points Page 6. Design guidelines Page 7. A Z of AECOM An intranet page has been developed to provide detailed information about the move to AECOM. This page can be found on the quick links section of the marketing homepage on the intranet or via Marketing> Brand and Images> Move to AECOM.

3 Welcome to AECOM Today is an historic day for our business. Today, Maunsell AECOM and Bassett join with our sister operating companies globally to come together as One Company One AECOM. From today, we adopt the AECOM name and logo as part of AECOM s global reorganisation of its brands, business lines and regions that will see the global businesses united under one AECOM. This Day One Pack includes information that will help you transition to one AECOM. Please set aside some time this morning to undertake these important tasks, which include updating your voic message, signatures etc. Today is an historic day for our business. One that will see our collective capabilities harnessed like never before. Welcome to One AECOM. Richard Jackson Regional Chief Executive Australia New Zealand Page 1

4 Day One. Read my Day One Pack Change my signatures (see page 8) Where applicable update my voic message (see page 9) Grab a coffee or tea Read through the client talking points (see page 4) Chat to my manager about how to discuss the move to AECOM with clients (see page 7) Review my CV (see page 7) Visit the marketing homepage on the intranet to find out more information (see page 8) Page 2

5 What changes from May 4? Maunsell AECOM, ENSR Australia and Bassett Maunsell AECOM, ENSR Australia and Bassett adopt the AECOM name and logo Maunsell Australia Pty Ltd, Maunsell Limited and W.E. Bassett and Partners Pty Ltd AECOM Australia Pty Ltd and AECOM New Zealand Limited are used for all new transactions EDAW AECOM EDAW AECOM starts transitioning to AECOM while continuing to trade as EDAW AECOM in the market (in joint bids and other activities we will present as AECOM) Clients managed separately Collaboration on engaging key clients Low client awareness of the AECOM name Building our clients understanding of AECOM and the benefits of being a part of One Company One AECOM Page 3

6 This guide provides talking points to assist conversations with clients and other stakeholders about our move to AECOM. Before contacting clients refer to the marketing homepage for guidance. Feel free to use your own words to help convey the following messages. Explain operational integration and new branding. As of May 4, Maunsell AECOM, Bassett and ENSR Australia have adopted the AECOM name. At the same time, AECOM s EDAW business will start transitioning to the AECOM name. These moves are part of AECOM s integration of its brands, business lines and regions globally that will see other AECOM businesses, including Faber Maunsell, Cansult Maunsell and Maunsell AECOM HK/China, coming together as One Company One AECOM. Shifting to AECOM means Maunsell AECOM, Bassett and ENSR Australia go to market names will cease to exist from May 4. About AECOM. AECOM is a Fortune 500 company with over 43,000 people located in over 100 countries. We are designers, engineers, planners, economists, scientists and project managers working together to create a better world in which to work and live. AECOM creates and delivers the world s most influential infrastructure. People and teams determined to deliver outstanding results for clients (e.g. award winning alliance thinking). Outline the benefits. One AECOM team able to bring your project to life, reliably and efficiently anywhere in the world. The move to one AECOM allows us to mobilise worldwide capacity and expertise to support major regional infrastructure projects. Page 4

7 Integrated service delivery teams that make it easy to deliver projects from concept to completion. People with global experiences and perspectives bringing the latest thinking (ideas, insights and experience) to solving your challenges. Easier access to a broader range of skills and expertise within Australia, New Zealand and beyond. Explain what will stay the same (service reassurance). Our priority, as always, is helping you succeed by continuing to work closely with you and delivering on our promises. You will still have the same people working with you the same people who thrive on working on the world s most demanding infrastructure and providing smarter and more efficient answers to clients challenges locally. Our ownership, management and decision making processes remain the same along with our policies and standards (procurement, etc.). Our project focus will remain the same strong established working relationships and the same people, the same teams. Our personal commitment to helping our clients succeed. Make it personal. Express your enthusiasm for moving to the AECOM name. Find 1-2 areas where there will be additional opportunities or resources for the client. Explain change in legal entity names for Maunsell AECOM and Bassett. To reflect our new AECOM name we have: -- changed the name of our legal entity in Australia to AECOM Australia Pty Ltd -- changed the name of our legal entity in New Zealand to AECOM New Zealand Limited. These changes mean: -- from today we cease using W.E. Bassett and Partners Pty Ltd for all new transactions -- all new transactions in Australia and New Zealand will use AECOM Australia Pty Ltd or AECOM New Zealand Limited. These changes to our legal entity names will not impact the service or terms of existing contracts. Going forward, new transactions will be signed using the appropriate new legal entity names and invoicing details will change. Ask if they have any questions. I am available to chat if you have any questions. Page 5

8 This page provides basic design guidelines for using the AECOM logo and colours. Minimum clear space The amount of clear space required around the logo is the same as the cap-height of the lettering, shown here as M (except for the left of the logo, which should be at least double cap-height). x2 Min Primary colours Full colour logo The AECOM full colour logo should only be used on a white background with lettering at 4.445mm in height mm Reverse logo on colour backgrounds A reverse logo should be used on a colour background mm Secondary colours Red 0, Green 118, Blue 204 Cyan 100, Magenta 37, Yellow 0, Black 0 Pantone 3005 Red 147, Green 148, Blue 149 Cyan 10, Magenta 8, Yellow 10, Black 46 Pantone 423 Red 17, Green 86, Blue 140 Cyan 84, Magenta 51, Yellow 0, Black 32 Pantone 647 Red 42, Green 37, Blue 75 Cyan 100, Magenta 95, Yellow 0, Black 68 Pantone 5255 Red 60, Green 91, Blue 89 Cyan 50, Magenta 0, Yellow 33, Black 76 Pantone 5477 Red 69, Green 69, Blue 69 Cyan 0, Magenta 0,Yellow 0, Black 70 70% Black Please contact your Design Champion for design guidance or when supplying files to external providers A list of Design Champions is available on the quick links section of the marketing homepage of the intranet. Page 6

9 A-Z of AECOM. Associations Some Associations have already been notified of our move to AECOM. The balance of Associations and professional bodies can be contacted by our team members. Before contacting Associations please visit the marketing homepage on the intranet to review: List of Associations already contacted Associations letter. Bids A transitional paragraph outlining our move to AECOM should be included in all bid cover letters. This paragraph is available in Content Bank under the Move to AECOM section. All bids should refer to our company as AECOM throughout the bid document, except in the first instance which should reflect our legal entity name. For example: AECOM Australia Pty Ltd (AECOM) provides the... When submitting a bid with EDAW AECOM we will present as AECOM. Brochures A suite of brochures to support our move to AECOM has been developed and will be available in small quantities from your region s marketing team from early May. Business cards All Associate Directors and above (who have submitted requests) will be issued with business cards from early May. If you haven t already, all other client/market facing team members requiring AECOM business cards should visit the business card intranet page on the quick links section of the marketing homepage on the intranet to place their order. Generic AECOM business cards are available from your office s reception to use in the interim until personalised business cards are available. Client contact program All key clients contacts identified as part of Australia and New Zealand s key relationship management program have been notified of our move to AECOM through their Client Director (or delegate). The balance of clients can be contacted by our team members (in consultation with their team) to ensure all clients are aware of our move to AECOM. Before contacting clients, please visit the marketing homepage on the intranet to review: Client contact guidelines List of key clients already contacted Client talking points (page 4) Client ecards, postcards, letters etc. Content Bank Content Bank (in Word and Outlook) has been updated to reflect our move to AECOM. Our transition statements and About AECOM paragraphs are available under Content Bank s Move to AECOM section. CVs Check if your CV has been updated. If not, when updating your CV, make sure the text reflects the new AECOM name and logo. Your employer should be listed (from your original commencement date) as: AECOM (formerly Maunsell AECOM/Bassett). Page 7

10 Contact your administrator for more information and for final approval of your CV. Design guidelines/guidance Information about the AECOM colours and logo can be found on page 6. Further information about AECOM s Design Guidelines can be found on the quick links section of the marketing homepage on the intranet. Alternatively, you can contact your Design Champion. A list of Design Champions is available on the quick links section of the marketing homepage on the intranet. address The new AECOM address standard is: firstname.lastname@aecom.com All staff in operating companies transitioning to AECOM will adopt this standard. Employees who do not fit this standard format will have been notified by IT about their address. Your Maunsell AECOM account will still work for now and your Inbox will remain the same. A transition message reminding people of your new address is included in the new signatures; however you should also encourage recipients/senders to update their contact details to reflect your new address. distribution lists distribution lists will be updated to reflect the ANZA region, and can be found in the address book under ANZA. Only the name of the group will change group members will remain the same. signature A global standard AECOM signature has been developed which includes contact details and information about our move to AECOM. Visit the the quick links section of the marketing homepage on the intranet to access the signature template and setup instructions. Employee agreements Maunsell AECOM employees in Australia and New Zealand do not require new employment agreements because the current legal entity structures mean they will automatically be employed by AECOM Australia Pty Ltd and AECOM New Zealand Limited, respectively. Over the past month, Bassett employees have signed new employment agreements with AECOM Australia Pty Ltd. Intranet page An intranet page has been developed to provide detailed information about the move to AECOM. This page can be found on the quick links section of the marketing homepage on the intranet or via Marketing> Brand and Images> Move to AECOM. Legal entities The correct legal entities for the legacy Maunsell AECOM and Bassett business are as follows: Australia AECOM Australia Pty Ltd New Zealand AECOM New Zealand Limited Logos Requests for logos can be made through your Design Champions. A complete listing of Design Champions can be found on the quick links section of the marketing homepage on the intranet. The quick links section also provides further information on AECOM s design guidelines. Page 8

11 Media If you are contacted by the media, please request the journalist s name, media outlet and contact details and pass them on to the Head of Communications, Trevor Robertson (Ph: or ), who will coordinate the response. Team members need to receive approval from the Head of Communications prior to responding to any media enquiry. Merchandise As we are now AECOM, please be mindful of using Maunsell AECOM and Bassett branded merchandise, particularly when engaging with clients. Office details For a listing of the updated AECOM Australia and New Zealand PO Boxes, addresses and main switch phone numbers, visit the quick links section of the marketing homepage on the intranet. Promotional messaging AECOM messaging, including new About AECOM paragraphs, is available under Content Bank s Move to AECOM section. Public folder If you are looking for the Maunsell ANZA public folder it has been renamed to ANZA. Stationery All offices will have new AECOM stationery from May 4. Maunsell AECOM and Bassett branded stationery should no longer be used. Telephone greeting When answering the telephone use the following as a guide: Hello/ Good Morning/ Good Afternoon, AECOM <insert name> speaking. Templates All Microsoft Office templates now reflect the AECOM name, logo and legal entity. To update your personal profile, visit the quick links section of the marketing homepage on the intranet for assistance. Trading name Our trading name is AECOM. The trading name, AECOM, should be used in all documents unless referring to the legal entity (see Bids section on page 7 for further information on bid references). Voic message (office and mobile) When recording your new AECOM voic message (where required) use the following as a guide: Hello you have reached <insert first name, last name> of AECOM, I m either on the phone or away from my desk. Please leave a message after the tone and I ll return your call as soon as possible. For more information on telephone messaging options, including after-hours and hold messages, visit the quick links section of the marketing homepage on the intranet. Further information For further information on our move to AECOM, please visit the quick links section of the marketing homepage on the intranet. If you have any other questions regarding our move to AECOM, please AECOMgolive@aecom.com Page 9

12 Read the checklist Complete the checklist on page 2. Answering the telephone Hello/ Good Morning/ Good Afternoon, AECOM <insert name> speaking. Updating your signature Visit the quick links section of the marketing homepage on the intranet to access the template and instructions on how to update your signature. Before contacting clients Before contacting clients, please visit the marketing homepage on the intranet to review: Client contact guidelines List of key clients already contacted Client talking points (page 4) Client ecards, postcards, letters etc. More information Visit the quick links section of the marketing homepage on the intranet. One Company. One AECOM. 43,000 employees worldwide. Operating in over 100 countries. Same strong commitment to our clients success. One:13 Printed on environmentally responsible, FSC certified paper. ISO certified.