INTRODUCTION YYC LOOKING AHEAD
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1 APRIL 21, 2016
2 INTRODUCTION YYC LOOKING AHEAD
3 Introduction Across Canada Airports Drive the Economy 150,000 on-airport jobs 135 million passengers per year $25 billion infrastructure investment $40 billion annual GDP contribution
4 Introduction YYC We operate and develop two airports: YYC Calgary International Airport since July 1992 YBW Springbank Airport since October year lease (to 2072) Not-for-Profit Organization All surpluses re-invested on-airport
5 Introduction Our YYC To be the Aviation Hub of Choice Connecting People & Prosperity
6 Introduction Public & Stakeholder Accountability Annual Public Meeting Annual Report Annual Meetings with Appointers Independent review every 5 years
7 Introduction Public & Stakeholder Accountability Regulatory & Canada Lease compliance Meetings with Key Stakeholders Airlines, 3 levels of Government, Civic Groups CBSA, US-CBP, CATSA, Nav Canada Safety & Security #1
8 The 2015 Stats... YYC
9 AIF Revenue $150M 2015 TOTAL REVENUES 2015 TOTAL REVENUES $376M $376 Million Commercial Revenue $121M Aeronautical Revenue $105M
10 DIRECT DIRECT OPERATING EXPENSES $110.9M $111 Million Goods & Services $75.7M Salaries & Benefits $25.7M Property Taxes $9.5M
11 COST COMPARISON Direct Operating December Costs 31, 2014 Per Passenger December 31, 2014 #1 YYC
12 $40.0 M $35.0 M $30.0 M FEDERAL RENT FEDERAL RENT $521 Million Since 1992 $521 Million Since 1992 $ $25.0 M $20.0 M $15.0 M $10.0 M $5.0 M $0.0 M
13 CAPITAL INVESTMENT INFRASTRUCTURE INVESTMENT $487 Million $487 MILLION Operations Sector CAPITAL $105M OPERATIONS MAJOR EXPANSION Major Expansion CAPITAL Sector $382M
14 $ (in millions) INFRASTRUCTURE INVESTMENT INFRASTRUCTURE INVESTMENT CAPITAL INVESTMENTS $3.8 Billion $3.8 Billion + $470M Expansion Operations
15 Passengers Per Year (in millions) PASSENGERS PER YEAR PASSENGERS 1993 to 2015 PER YEAR 1993 to : 15.5 Million 2015: 15.5 Million
16 New Air Services in 2015 New service to Ft. Lauderdale; Huatulco, Mexico; and Liberia, Costa Rica New year-round service to London/Gatwick announced to begin May 2016 New daily year-round service to Halifax and Nanaimo
17 With 82 non-stop choices.... Where are YYC flyers going?....
18 Where are YYC flyers going? YYC
19 Where are YYC flyers going? YYC Cancun
20 Where are YYC flyers going? YYC Cancun Varadero
21 Where are YYC flyers going? YYC London Cancun Varadero
22 Where are YYC flyers going? YYC London Frankfurt Cancun Varadero
23 Where are YYC flyers going? YYC Amsterdam London Frankfurt Cancun Varadero
24 Where are YYC flyers going? YYC Amsterdam London Houston Frankfurt Cancun Varadero
25 Where are YYC flyers going? YYC Amsterdam London Houston Las Vegas Frankfurt Cancun Varadero
26 Where are YYC flyers going? YYC Amsterdam London Houston Tokyo Las Vegas Frankfurt Cancun Varadero
27 + China! Hainan Airlines will commence service to Beijing on June 30, 2016
28 Where are YYC flyers going? Beijing YYC Amsterdam London Houston Tokyo Las Vegas Frankfurt Cancun Varadero
29 Air Service is the #1 consideration by companies looking at new cities for relocation/expansion opportunities
30 SERVICE COMPARISON Airline Seats Per Capita December 31, 2015 #1 YYC
31 Additional 2015 Highlights
32 New Facilities & Services New Airside Maintenance Centre 49,000 f 2 Equipment maintenance Stores Administration
33 New Facilities & Services New Taxi Driver Centre 3,400 f 2 Eating & restroom facilities
34 New Facilities & Services New On-Site Park & Jet Operation 4,125 stalls Shuttle service to terminal
35 New Facilities & Services P1 Domestic (Red) Parkade Renovations P1 & P2 Repainted & Rezoned DOMESTIC USA/INT L P2 USA/Int l (Blue)
36 New Facilities & Services 135 Shops & Services
37 New Facilities & Services New Medical Centre PrimeCare Health Family & walk-in medical Occupational health Physical therapy
38 New Facilities & Services Land Development 1,000 acres leased land 6.3 million f 2 of industrial & commercial space
39 New Facilities & Services Land Development Clique Hotel & Resorts 2 nd of two phases completed 200 total rooms
40 New Facilities & Services Land Development Phase II of the Airways Crossing development completed by the Norcal Group
41 New Facilities & Services Land Development Phase V of the Aviation Crossing Development by McKnight Corporate Centre has commenced
42 New Facilities & Services Land Development Construction has commenced on a new 200 room Westin Hotel in Deerfoot North
43 Air Cargo Powers Ahead 135,000 tonnes moved through YYC in million f 2 of dedicated cargo apron
44 Air Cargo Powers Ahead YYC Phase 2 Opens Fall ,000 f 2 of Authority owned and operated air cargo facilities
45 YBW Springbank Airport Canada s Finest General Aviation Airport
46 YBW Springbank Airport $38 M invested since ,000 movements in 2015 Bow West Developments New 12 Bay Hangar
47 Sustainable YYC
48 Sustainable YYC 1 st Canadian Airport to receive the BOMA Go Green Certification Comprehensive Environmental Management Programs: Water Quality Waste Management Hazardous Materials Recycling
49 Sustainable YYC In YYC we recycled: 345 tonnes of cardboard & paper 52,000 lbs of cooking oil 520,000 bottles & cans
50 Sustainable YYC New Runway 100% energy efficient LED lights New International Terminal 581 geo-thermal wells 660 km of in-floor radiant heating Systems to harvest 10 million litres of rainwater High-performance building envelope system
51 Sustainable YYC Aircraft Noise Impacts and Management
52 Today at YYC: Great air service Capacity to grow AVPA since 1979 Context of an Urban Airport It is impossible to arrive & depart aircraft at an urban airport without some community impacts
53 The Noise Management Team Transport Canada Nav Canada Airport Authority Air Carriers Communities
54 Noise Management Tools Published Noise Abatement Procedures Flight Tracking System Sound Monitoring Systems Concerns Hotline Airport Community Consultative Committee
55 The Airport Community Consultative Committee (ACCC) Community Associations
56 What has the Committee accomplished? vs 15 degree divergence 2. Delay turns to 1000 feet 3. Preferred north departure procedure Objectives: Maximize flights over commercial areas Maximize altitude of aircraft flying over residential areas
57 What other issues are being pursued? RNP approaches Runway 17L departures Downwind Leg Analysis
58 What are RNP approaches? Navigation system based on GPS technology Continuous descent arrivals, allowing for quieter arrival of aircraft
59 17L Departures YYC has formally requested that NavCanada investigate reducing the 10 degree turn on Runway 17L to 5 degrees 5
60 Downwind Leg Analysis The Authority has engaged a firm to design a noise study related downwind flight paths We will be working with Community Associations and area Councillors to determine locations for new noise monitors
61 At YYC we are committed to: Listening to stakeholders and the community Acknowledging and considering feedback Assessing and understanding community impacts
62 Airport Development Program
63 Runway 17L 35R Opened June 2014 The most important 14,000 ft in Alberta
64 Airport Development Program New International Terminal 5 Levels 2 Million f 2 24 Aircraft Gates New Hotel 2 Common-Use Lounges 2 Central Retail Plazas Substantial progress in 2015 Planned Opening October 2016
65 Let s take a walk through the new International Terminal....
66
67 The Airport Development Program is more than just a major terminal expansion We re focused on making YYC a great connecting hub airport....
68 @ YYC 33% of passengers are connecting
69 Airport Development Program Our Connectivity Program includes: Building Expansion Moving sidewalks YYC Link Transit System
70 Airport Development Program Our Connectivity Program includes: A new Connections Centre and related processes to facilitate the connection of passengers between different sectors No bag pickup One-stop screening
71 But... what is a building without Great Service?
72 Passenger Satisfaction Survey 2014/2015 Passenger Satisfaction Survey % Q1 14 Q2 14 Q3 14 Q4 14 Q1 15 Q2 15 Q3 15 Q4 15 Overall Passenger Satisfaction Performance Target
73 Our famous White Hat Volunteer Program will be 25 years young in 2016!
74 450+ Volunteers at your service! No where else in the world is there anything like the Calgary White Hatters
75 And coming in 2016
76 Our new.... Customer Care Ambassador Team We make moments memorable
77 From the roadway... Customer Care Ambassador Team
78 To Check-In and Connections Customer Care Ambassador Team
79 Tour guides on the YYC Link Journey Customer Care Ambassador Team
80 Customer Care Ambassador Team And providing all the information you need
81 Together two great teams + = Powerful Customer Service at YYC!
82 Looking to the future and Putting it all together
83 + Great Capacity + Great Connections + Great Customer Service = The Aviation Hub of Choice Connecting People & Prosperity
84 YYC A Community Partner
85 YYC A Community Partner Rotary Challenger Park Barrier free outdoor recreation and sports facility Authority has donated 30 acres to this important social enterprise
86 YYC A Community Partner Rotary Challenger Park Family Day June 25 th Annual Golf Tournament - August 31 st Where everyone can play
87 YYC A Community Partner Mustard Seed Authority staff have prepared a monthly dinner since 2002
88 New - YYC Navigators New program to help children with autism become familiar with the airport/air travel experience
89 At YYC we ve gone to the dogs...
90 YYC s new Pet Therapy Program Pet Access League Society
91 PALS Bringing comfort and smiles to YYC passengers
92 There won t be a dry face at YYC!
93 And the great people who make all this possible
94 OUR YYC CREW Thank You!
95 Moving Ahead in 2016
96 2016: $470 M Investment Program Thousands of activities & projects are taking place in 2016 They All Have One Simple Focus....
97 Open Well!
98 BUILDING MOMENTUM $8.28 Billion YYC 48,000 Jobs DRIVING A REGION
99 THANK YOU!
INTRODUCTION YYC LOOKING AHEAD
APRIL 21, 2016 INTRODUCTION 2015 @ YYC LOOKING AHEAD Introduction Across Canada Airports Drive the Economy 150,000 on-airport jobs 135 million passengers per year $25 billion infrastructure investment
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