Australian Technology Recruitment Market Insights & Salary Guide DevOps & Infrastructure

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1 Australian Technology Recruitment Market Insights & Salary Guide DevOps & Infrastructure 1

2 Contents Executive Summary 3 Market Report 4 Salary Guide 8 About Greythorn 29 Contact us 29 These survey results are recognised throughout the Australian IT industry as an accurate representation of the industry and a market leading source of quality insights and opinions. All survey responses, comments and insights have been consolidated for this Australian IT Recruitment Market Insights and Salary Guide This survey was carried out during June-July 2016 and distributed via an online questionnaire. Greythorn received 2583 responses. Disclaimer: The remuneration tables are supplemented with data and market information that Greythorn has access to. The results are provided as generic market information only. Greythorn does not make any warranties regarding the use, validity, accuracy or reliability of the results and information obtained. Greythorn will not be liable for any damages of any kind arising out of or relating to use of this information. 2

3 Market Update Cloud and DevOps projects and opportunities will dominate the infrastructure market this year. Public and private sector organisations alike are embarking on major projects driving the recruitment of those skilled in cloud and DevOps (AWS, Azure & IBM softlayer). Additionally, with many organisations not sure how to best utilise the cloud, there will continue to be an increase in external consultancies and professional services companies trying to build this capability. Systems Centre Configuration Manager (SCCM) skills have also been in high demand over the past months. Building efficiencies in a business technology makeup is an ongoing focus and SCCM has been instrumental in helping businesses develop these efficiencies and as a result, lower operating costs. The key challenge this year will be overcoming the current skills shortage. States in southern Australia are feeling the skills shortages more keenly with a loss of highly skilled and talented engineers to the east coast where these professionals can command higher rates and have more opportunities. Meanwhile, traditional network engineering and systems engineering roles remain stagnant in the market. Many businesses are opting to outsource their infrastructure environments to Managed Service Providers (MSP) and we have seen a decline in the demand for having these resources and skills onsite. Rates in areas in high demand such as cloud and DevOps will keep rising as competition for skilled candidates increases. Rates and salaries for service desk and desktop support professionals have been increasing incrementally over the past months and will continue to do so. Many organisations understand the current situation of high demand and low supply of suitably skilled professionals and are able to move quickly. In markets such as this it is important to also understand that the best candidates are often in the market (gainfully employed) and not on the market (unemployed). Employers must consider whether they have access to these candidates, and having found them, if they have a compelling enough offer. It is equally important to sell your organisation and the opportunity in an interview as it is for a prospective candidate to sell themselves to you. Looking to job seekers, those pursuing roles in DevOps should concentrate on getting as much hands on experience as possible. We recommend taking a wider focus, rather than just looking at AWS and ensuring your roles have enough depth. When applying for a role it is important to not rely solely on your resume to sell your skills. Many of the traits employers seek are not readily available or obvious in a resume. Calling a hiring manager or recruiter and introducing yourself adds to your likelihood of securing an interview and gives you the opportunity to explain your unique skill set. Rachel Van Zyl Senior Consultant Jack George Consultant Ralph Fontelar Consultant 3

4 Due to increased hiring activity job seekers are far more confident of rate increases this year, with over one third expecting an increase, compared to only 15% in Over the next 12 months, what do you anticipate will happen with contract rates within your specific skill set? 35 % 58 % 7 % Increase Remain the same Decrease When was your last salary review? 1 month 2-3 months 4-6 months 7-9 months months 12+ months No Review 8 % % 17 % % 9 % 10 % % Has your overall remuneration increased in the last 12 months? 0 % 1-3 % 4-5 % 6-10 % % 15 % + 13 % 11 % 3 % 6 % 34 % 33 % 4

5 35 % 33 % AUSTRALIAN TECHNOLOGY RECRUITMENT MARKET INSIGHTS & SALARY GUIDE As the IT market continues to adopt widespread flexible working practices this benefit has dropped from the number one most important benefit to job seekers to third. Signs like this indicate flexible work could be the new norm. Which of the following benefits are included in your current package? Flexible working 43 % Training Salary sacrifice Mobile phone Over 20 days holiday 32 % 31 % 29 % Annual bonus scheme Insurance (death in service/life insurance) Health care Gym membership Extended maternity/paternity leave 6 % 8 % 9 % 11 % 11 % 12 % 13 % 14 % Additional superannuation Share incentive option scheme Paid study leave Other Benefits ranked important when considering a new role (top 5) Training Flexible benefits Flexible Working Annual bonus scheme 20+ days holidays 5

6 Job security has jumped this year, with 73% of respondents feeling secure or very secure compared to 61% in In line with this, job satisfaction and engagement levels have also risen. How would you rate your job security? 15 % 58 % 21 % 6 % Very Secure Secure Insecure Very Insecure How satisfied/engaged are you in your current role? 26 % 41 % 16 % 17 % Very Fairly Neutral Not very Are you intending to change jobs within the next 12 months? No Yes 44 % 56 % 6

7 Training is the most important benefit to job seekers when looking at new roles, however over 50% of respondents haven t received training in over a year. Employers seeking to attract and retain staff would do well to offer and promote training opportunities. When did you last participate in formal training relating to your current role? 0-3 months 4-6 months 7-9 months months 1-2 years 2-5 years Never 7 % 5% % 9 16 % % % % 21 Is there opportunity for career development in your current role? % % % Yes No Unsure 7

8 Salary Guide 2016/17 DevOps & Infrastructure 8

9 PERMANENT $000 per annum (incl. Super) APPLICATION PACKAGER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA APPLICATION SUPPORT ANALYST JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA CITRIX SYSTEM ADMINISTRATOR JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA CITRIX SYSTEM ENGINEER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA

10 PERMANENT $000 per annum (incl. Super) DESKTOP SUPPORT ANALYST JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA ENVIRONMENT COORDINATOR JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES N/A VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA FIELD SERVICE TECHNICIAN JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA DESKTOP TEAM LEADER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA

11 PERMANENT $000 per annum (incl. Super) HELPDESK/SERVICE DESK/DESKTOP SUPPORT TEAM LEADER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA HELPDESK/SERVICE DESK ANALYST JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA INFRASTRUCTURE ARCHITECT JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA INFRASTRUCTURE MANAGER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA N/A QUEENSLAND N/A SOUTH AUSTRALIA N/A WESTERN AUSTRALIA N/A

12 PERMANENT $000 per annum (incl. Super) IT GRADUATE JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES N/A VICTORIA N/A QUEENSLAND N/A SOUTH AUSTRALIA N/A WESTERN AUSTRALIA N/A IT MANAGER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA NETWORK ADMINISTRATOR JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA NETWORK ARCHITECT JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA

13 PERMANENT $000 per annum (incl. Super) NETWORK DESIGNER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA NETWORK ENGINEER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA NETWORK MANAGER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA NETWORK SUPPORT ANALYST JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA

14 PERMANENT $000 per annum (incl. Super) NETWORK TEAM LEADER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA OPERATIONS MANAGER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA N/A QUEENSLAND N/A SOUTH AUSTRALIA N/A WESTERN AUSTRALIA N/A PROBLEM ANALYST JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA N/A QUEENSLAND N/A SOUTH AUSTRALIA WESTERN AUSTRALIA N/A PROBLEM MANAGER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA N/A QUEENSLAND N/A SOUTH AUSTRALIA N/A WESTERN AUSTRALIA N/A

15 PERMANENT $000 per annum (incl. Super) RELEASE COORDINATOR JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA RELEASE MANAGER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA DEVOPS ENGINEER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA DEVOPS ARCHITECT JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA

16 PERMANENT $000 per annum (incl. Super) SCCM/SCOM ENGINEER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA SOE BUILD ENGINEER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA SYSTEM ADMINISTRATOR JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA SYSTEM ENGINEER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA

17 PERMANENT $000 per annum (incl. Super) SYSTEM ANALYST JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA TRANSITION COORDINATOR JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA TRANSITION MANAGER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES N/A VICTORIA N/A QUEENSLAND N/A SOUTH AUSTRALIA N/A WESTERN AUSTRALIA N/A UNIX SYSTEM ADMINISTRATOR (AIX, HP-UX, SOLARIS) JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA

18 PERMANENT $000 per annum (incl. Super) UNIX SYSTEM ENGINEER (AIX, HP-UX, SOLARIS) JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA

19 CONTRACT Contract ($ Rate per hour incl. super) APPLICATION PACKAGER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA APPLICATION SUPPORT ANALYST JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA CITRIX SYSTEM ADMINISTRATOR JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA CITRIX SYSTEM ENGINEER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA

20 CONTRACT Contract ($ Rate per hour incl. super) DESKTOP SUPPORT ANALYST JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA ENVIRONMENT COORDINATOR JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA FIELD SERVICE TECHNICIAN JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA N/A QUEENSLAND N/A SOUTH AUSTRALIA WESTERN AUSTRALIA N/A DESKTOP TEAM LEADER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA

21 CONTRACT Contract ($ Rate per hour incl. super) HELPDESK/SERVICE DESK/DESKTOP SUPPORT TEAM LEADER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA HELPDESK/SERVICE DESK ANALYST JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA INFRASTRUCTURE ARCHITECT JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA INFRASTRUCTURE MANAGER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA

22 CONTRACT Contract ($ Rate per hour incl. super) IT GRADUATE JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA IT MANAGER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA NETWORK ADMINISTRATOR JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA NETWORK ARCHITECT JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA

23 CONTRACT Contract ($ Rate per hour incl. super) NETWORK DESIGNER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA NETWORK ENGINEER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA NETWORK MANAGER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA N/A QUEENSLAND N/A SOUTH AUSTRALIA N/A WESTERN AUSTRALIA N/A NETWORK SUPPORT ANALYST JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA

24 CONTRACT Contract ($ Rate per hour incl. super) NETWORK TEAM LEADER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA OPERATIONS MANAGER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA PROBLEM ANALYST JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA PROBLEM MANAGER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA

25 CONTRACT Contract ($ Rate per hour incl. super) RELEASE COORDINATOR JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA RELEASE MANAGER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA DEVOPS ENGINEER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA DEVOPS ARCHITECT JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA

26 CONTRACT Contract ($ Rate per hour incl. super) SCCM/SCOM ENGINEER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA SOE BUILD ENGINEER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA SYSTEM ADMINISTRATOR JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA SYSTEM ENGINEER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA

27 CONTRACT Contract ($ Rate per hour incl. super) SYSTEM ANALYST JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA TRANSITION COORDINATOR JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA TRANSITION MANAGER JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA UNIX SYSTEM ADMINISTRATOR (AIX, HP-UX, SOLARIS) JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA

28 CONTRACT Contract ($ Rate per hour incl. super) UNIX SYSTEM ENGINEER (AIX, HP-UX, SOLARIS) JUNIOR INTERMEDIATE SENIOR NEW SOUTH WALES VICTORIA QUEENSLAND SOUTH AUSTRALIA WESTERN AUSTRALIA

29 About Greythorn Greythorn is a market leading IT and Technology recruitment agency. As true IT specialists our consultants are subject matter experts in their verticals which is reflected in their industry knowledge and ability to determine candidate suitability based on their skills and experience in a very short time. Greythorn s specialist DevOps and Infrastructure teams are uniquely placed to provide recruitment solutions for our clients and candidates. The technology infrastructure sector has gone through rapid evolution in the last few years and our consultants pride themselves on keeping abreast of these changing trends to provide our customers with the best service possible. More Information: Latest DevOps Jobs IT News via the Greythorn Blog Resume Writing Tips Interview Tips ADELAIDE T: E: adelaide@greythorn.com.au BRISBANE T: E: brisbane@greythorn.com.au CANBERRA T: E: canberra@greythorn.com.au MELBOURNE T: E: melbourne@greythorn.com.au PERTH T: E: perth@greythorn.com.au SYDNEY T: E: sydney@greythorn.com.au 29

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