2009/TEL39/LSG/WKSP2/002rev2 International Mobile Roaming Survey Results - Presentation

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1 2009/TEL39/LSG/WKSP2/002rev2 International Mobile Roaming Survey Results - Presentation Submitted by: Australia Workshop on International Mobile Roaming Charges Singapore 14 April 2009

2 TEL 39, Singapore Liberalisation Steering Group International Mobile Roaming Survey Results Richard Brown Manager, Regional Cooperation International Branch Department of Broadband, Communications and the Digital Economy Why are we studying mobile roaming? 1

3 Twelve economies participated Australia Singapore Indonesia New Zealand Hong Kong Chinese Taipei China Japan Thailand Chile Canada USA Survey 1. Technology Mobile network systems 2. Charging systems Calling arrangements Reviews and regulation 3. Data Charges 4. Roaming arrangements Substitutes Pricing information Reporting requirements 2

4 1. Technology System GSM HSPDA GPRS W-CDMA CDMA Edge 3G EV-DO/EV-DV CDMA 2000 Economies Australia, Chile, China, Indonesia, Thailand, New Zealand, Hong Kong, Chinese Taipei, USA, Singapore (10) Australia, Japan, Indonesia, Hong Kong, USA, Singapore (6) China, Indonesia, NZ, Hong Kong, USA, Singapore (6) Japan, Indonesia, Hong Kong, USA, Singapore (5) China, Canada, Thailand, USA (4) China, Indonesia, Hong Kong, USA (4) Australia, Indonesia, Singapore (3) Japan, Hong Kong, USA (3) Japan, Hong Kong, USA (3) 2. Charging Systems Calling Arrangements Domestic System Calling Party Pays Receiving Party Pays Both of the above Mobile Party Pays Economies Australia, Japan, Chile, Indonesia, Thailand, New Zealand, Chinese Taipei (7) USA (1) Hong Kong, Canada, China (3) Singapore (1) 3

5 2. Charging Systems Reviews and Regulation Domestic Charges Review Regulation Australia, Indonesia, Chile, Thailand, New Zealand, China (6) Australia, Indonesia, Chile, Thailand, New Zealand (self regulation), Chinese Taipei, China (7) International Charges Review Australia, China (2) Regulation none (0) 3. Data Roaming Economy Australia Japan Indonesia Chile Canada Thailand New Zealand Hong Kong Chinese Taipei China USA Singapore Data Roaming per MB (USD) $10 - $15 $20 $10 Unavailable $23-$30 $6 - $19 $4.50-$16 $ $43 Unavailable $7 - $15 Unavailable $15 4

6 4. Roaming Arrangements Substitutes Substitute VOIP Local pre-paid SIM cards Global SIM Cards Dual SIM card adapters and dual SIM numbers International calling cards International phone numbers Call back services Economy Australia, Japan, Indonesia, Chile, Thailand, New Zealand, Hong Kong, China, USA, Singapore (10) (Australia, Indonesia, Chile, Canada, Thailand, New Zealand, Hong Kong, China, USA, Singapore (10) Hong Kong, USA, Singapore (3) Indonesia, Hong Kong, USA, Singapore (4) Australia, Japan, Indonesia, Chile, Thailand, New Zealand, Hong Kong, Chinese Taipei, China, USA, Singapore (11) Japan, Indonesia, Chile, Hong Kong, USA, Singapore (6) New Zealand, Hong Kong, USA, Singapore (4) 4. Roaming Arrangements Pricing Information Information provided: on a website through a web portal comparing different carrier s prices via SMS messages detailing retail prices on the visitor s arrival other (please specify) Australia, Japan, Indonesia, Chile, Canada, Thailand, New Zealand, Hong Kong, Chinese Taipei, China, USA, Singapore (12) USA (1) By Carrier Chile, Chinese Taipei, China, USA, Singapore (in some cases) (5) Indonesia, USA (Company brochures mailed to customers and through customer bills) (2) By Agency Hong Kong (1) (0) (0) (0) 5

7 4. Roaming Arrangements Reporting Requirements Traffic volume Wholesale charges Retail prices Revenues Other Economy Australia, Japan, Indonesia, Chile, Canada, Thailand, New Zealand, Hong Kong, Chinese Taipei, USA, Singapore (11) Indonesia, Chile, Thailand, New Zealand, Hong Kong, Chinese Taipei, USA, Singapore (8) Indonesia, Chile, Thailand, New Zealand, Hong Kong, Chinese Taipei, USA, Singapore (8) Australia, Japan, Indonesia, Chile, Canada, Thailand, New Zealand, Hong Kong, Chinese Taipei, USA, Singapore (11) Chile, Canada (subscriber information, other general mobile data information) (2) Summary 1. Technology There is a range of mobile network systems and frequencies in use throughout the APEC region. 2. Charging systems Calling arrangements: most economies operate on the Calling Party Pays system Reviews and regulation: prevalent on the domestic side, but rare for international services. 3. Data Charges The prices vary across different economies, but the average charge is around USD $15 per MB. 6

8 Summary 4. Roaming arrangements Substitutes: international calling cards were identified as the most common substitutes Pricing information: all 12 participating economies responded that carriers publish roaming price information on their websites Reporting requirements: most participants identified that agencies in their economy require carriers to report on traffic volume and revenues There appear to be some commonalities in the information about roaming arrangements provided to consumers OECD study expand into APEC region? Australia House of representatives Inquiry into International Mobile Roaming g/report.htm KPMG report to Australian Government on International Mobile Roaming bile_services/mobile_roaming 7

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