海南假期有限公司 HAINAN HOLIDAYS LIMITED. 網址 海南假期控股有限公司成員 旅行代理商牌照號碼 :

Transcription

1 海南假期有限公司 HAINAN HOLIDAYS LIMITED 旅行代理商牌照號碼 : 網址 海南假期控股有限公司成員

2 Company Info 公司簡介 海南假期有限公司於 2010 年 6 月 11 日於香港正式注冊成立, 為海南假期控股有限公司的全資附屬機構, 屬香港旅遊業議會 香港中國旅遊協會及香港華商旅遊協會的成員 公司實力雄厚, 商譽卓越, 為香港旅遊業界新崛起的一員 經營理念 以客戶為中心 誠信經營 勇於創新求變, 致力為客戶提供一站式 多元化 優質的旅遊產品和服務 服務理念 親切有禮細心聆聽以心待客, 了解客戶需要, 讓客戶感受到我們親切的微笑 切身處地感謝客戶身同感受, 將心比己, 以感謝心態對待客戶的所有要求 真誠可靠專業敬業全心全意為客戶著想, 讓客戶放心安心, 同時感受到我們個個是專家, 體驗到我們一絲不苟的敬業精神 快捷便利物優價廉讓客戶得到最快捷及便利的服務, 致力以最具競爭力的價錢提供最優質的旅遊產品 服務範圍 公司主要的經營範圍 : (1) 海南島特價機票 酒店 自遊行套票, 精辦海南國際旅遊島旅遊 協辦各類商務會展 會議 企業培訓 聯誼活動及高爾夫球賽等 (2) 辦理香港遊 澳門遊 中國內地遊 東南亞遊 自遊行 代訂香港 澳門 中國各城市及世界各地機票和酒店 船票 火車票 直通巴士票 機場接送 私人及工商包團 郵輪旅遊 代辦旅遊簽證及旅遊保險 公司願景 成為旅遊業界中最優秀最專業的旅行社之一

3 Company Info 公司簡介 Our Introduction Established on June 11, 2010 in Hong Kong, Hainan Holidays Limited is a wholly-owned subsidiary of Hainan Holidays Holdings Limited and a member of the Travel Industry Council of Hong Kong, Hong Kong Association of China Travel Organisers Limited, and The Federation of Hong Kong Chinese Travel Agents Limited. With strong capability and high reputation, we are a new rising power in Hong Kong s travel industry. Business Approach Being customer-focused, we aim at providing one-stop, diversified and quality traveling products and services with innovative ideas and a sense of acting with integrity. Attitude of Service We care. We listen to our customers with patience and let them feel our care for them. We appreciate. We aim at understanding everything our customers look for as if we were them. We are professional. We are committed to provide reliable service and let our customers be at ease knowing that everybody at Hainan Holidays serves with expertise and full professionalism. We are competitive. We undertake to provide quality traveling products and high convenience at competitive prices in an efficient manner. Scope of Service We principally provide the following services: (1) We are an expert in Hainan special-priced air tickets, hotel booking, package tours, arranging trips to Hainan Island and co-organizing business conventions, exhibitions, training trips, social functions and golf races. (2) We arrange sightseeing trips to Hong Kong, Macau, Mainland China and Southeast Asian countries and offer travel packages. Travelers can book air, ferry, train and through-bus tickets, hotel accommodation and airport pickup in Hong Kong, Macau, Mainland China and world cities through us. We can organize tour groups, including cruise tours, for individuals and corporate clients. We also assist customers in applying for tourist visas and obtaining traveling insurance. Our Vision We aim at becoming the most outstanding travel agency offering the most professional services for customers.

4 Our Expertise 海南旅遊專家 海南島是中國唯一的熱帶海島省份, 陽光 海岸 沙灘 熱帶生態, 以及海南悠久而豐富的歷史文化 濃郁的民族風情 和鄉土氣息構成了海南得天獨厚的旅遊資源, 深受海內外旅客青睞, 被譽為健康島 生態島 安全島 度假島等美稱, 而三亞市亦在城市名片中被譽為 美麗三亞浪漫天涯, 更曾連續三屆成為舉辦世界小姐總決賽的城市 國家於 2009 年 12 月 31 日發表建設海南國際旅遊島的計 劃, 目標是通過國際化的改造, 逐步把旅遊業發展成為海南經濟的主導產業, 把海南建設成世界一流的旅遊勝地和塑造 陽光海南 度假天堂 的整體旅遊形象 海南假期有限公司借助集團公司多年來在海南島的網絡和資源優勢, 以及中央加快發展建設海南島的有利政策, 致力發展海南國際旅遊島的各種優質旅遊產品 公司已與海南各大小酒店簽訂了緊密的合作協議, 亦與中國各大城市航空公司成為緊密的合作夥伴, 為客戶爭取更多的酒店和機票優惠 公司擁有專業的海南旅遊顧問, 在每個細節上都能體貼客戶的需要, 為客戶量身訂造一流的非凡旅程! Expertise in Arranging Tours in Hainan Hainan is the only tropical island province in China. Plentiful sunshine, long coastline, beautiful beaches, tropical ecology, long history and unique culture, special living style of the natives and rich exotic flavor of the land are the tourist resources found only in Hainan and much welcome by travelers from within China and abroad. Hainan is therefore reputed as the island of health, ecology, safety and resort. The city of Sanya has also won the title of a City of Beauty and Romance and was selected to host the final contest for the Miss World Pageant for three times in a row. On December 31, 2009, the Chinese Government announced its plan to develop Hainan into an international tourism island. By introducing tourism practices that meet international standards and gradually developing the tourist industry into the leading industry in Hainan, Hainan strives to become a world-class scenic area and foster its image as a travelers paradise. Taking advantage of its network of contacts and resources developed and attained by its holding company in Hainan over the years, as well as the Chinese Government s decision to speed up the development of Hainan, Hainan Holidays Limited is committed to bring a variety of quality Hainan tourist products to our customers. We have entered into close cooperation agreements with a number of hotels in Hainan and partner with major airlines serving big cities in China to let our customers enjoy even more and better offers on hotel accommodation and air tickets. Our professional Hainan traveling consultants look into every single need of our customers and can tailor splendid trips for them.

5 旅行團/自遊行/郵輪旅遊 旅行團 公司以旅行團作為其中一項主線發展業務 現時主要可分為香港遊 澳門遊 中國內地遊 東南亞遊等 而公 司正陸續發展國際遊 前往更多其他國家和地區 以滿足不同層面的客戶需要 公司根據多項服務理念和客戶 需要來籌辦各類旅行團 以確保每位客戶都能享受到稱心如意的旅遊經歷 另外 公司亦提供私人及工商包 團 由專業銷售顧問幫您切身處地地量身訂造理想的旅程 客戶提出的每一個要求都成為我們籌劃時的重要考 慮因素 Tour Groups Organization of tour groups is one of our major businesses. While we principally organize tour groups for trips to Hong Kong, Macao, Mainland China and Southeast Asian countries for the time being, we keep on developing worldwide itineraries to cover more countries in order to satisfy the demand of different customer segments. We organize tours based on our service approaches and our customers needs to ensure that every customer has enjoyable traveling experience. Besides, we can arrange charter tours for individuals and corporate clients with itineraries specifically designed by our professional consultants to include every component desired by the customers. Every requirement raised by our customers will be our important consideration in the planning of trips for them.

6 Tour/ Package / Cruise 自遊行公司亦積極開發及推出自遊行產品, 與各大航空公司 酒店和供應商結為戰略合作夥伴, 保持著良好的合作關係, 為客戶搜集及爭取最優惠 最物超所值及多元化的自遊行產品 客戶可根據個人喜好無拘無束地選擇專屬的自遊行組合, 無論航班 住宿 交通 景點 時間或花費上的安排都自由決定, 享受親自設計的旅程 Package Tours As we also actively develop and launch package tour products, we have maintained closed working relationships or even formed strategic partnerships with major airlines, hotels and suppliers in order to win diversified, value-for-money packages for our customers. Our customers can freely decide their own packages according to their own flight, accommodation, traffic, scenic spot, time and cost preferences and make designing of their itineraries an enjoyable experience itself. 郵輪旅遊近幾年來郵輪旅遊的受歡迎程度及需求日漸增加, 公司故此發展郵輪方面的業務為客戶提供更多的選擇 公司與各大小郵輪公司均為良好的合作夥伴, 我們將與郵輪公司合力一起籌辦合適 與眾不同的郵輪旅程, 讓客戶實現非一般的體驗! Cruise Tours As cruise tours have become more welcome in recent years, we are developing cruise tours to provide our customers with even more traveling choices. Drawing on our partnership with various cruise liners, we are planning distinctive cruise tours that give a memorable experience to our customers.

7 Ticket 票務預訂 機票及其他票務預訂 新體驗, 心行動! 海南假期電子商務為您提供各式各樣的網上票務預訂服務 公司擁有全國聯網的機票預訂 配送和各大機場的現場服務系統, 為客戶提供特價搜索 網上訂票 航班動態 訂單管理 客票驗證 會員自助服務等人性化便利服務, 令您飛得更輕鬆 更快捷, 更能讓您坐享無限量的折扣優惠 目前, 公司的機票預訂已覆蓋中國內地和國際各大航空公司的航線和航班, 實現了異地機票, 本地預訂 異地取送 為便利更多客戶, 公司另安排代訂各類票務, 當中包括船票 火車票 直通巴士票 樂園套票 租車服務以及機場接送等服務 Booking of Air Tickets and Other Tickets Experience the Convenience! Our clients can benefit from the convenience offered by the various online ticket booking services available on Hainan Holidays s e-commerce facility. We have ticket booking and matching systems linked to nationwide airline operation centers and on-site service systems at major airports, which make discount ticket search, online booking, checking of flight status, online order management, ticket confirmation, members self-service and other personalized services possible. Thanks to these facilities, our customers can arrange their flights much easier and enjoy unlimited availability of discount rates. Our air ticket booking system covers lines and flights of all major Chinese and international airlines and enables cross-territorial ticket booking and collection. We also provide booking services for other tickets including for ferries, trains, through-buses and theme parks. Customers can also rent cars and order airport pickup service through us.

8 Hotel 酒店預訂 酒店預訂 公司設有酒店預訂服務中心 為客戶提供即時預訂服務 我們的合作酒店遍佈香港 澳門 中國各 大城市及世界各地多個國家和地區 不僅為客戶提供優惠房價預訂 更在主要酒店擁有大量保留 房 為客戶出行提供更多的保障 Accommodation Reservation Customers can make real-time reservation for hotel rooms at our service centers. There are numerous hotels in Hong Kong, Macau and major cities in Mainland China and abroad that maintain partnership with us. In addition to preferential rates, our customers can also enjoy the ease of mind that there is plentiful availability of rooms in major hotels reserved for our customers.

9 Business Conventions 商務會展 公司的服務應有盡有, 除了提供上述的服務外, 還為客戶協辦各類商務會展 會議 企業培訓 聯誼活動及高爾夫球賽等, 全面體貼地照顧到不同客戶的需求 In view of the diversified business needs of our customers, our array of services also includes assisting customers in organizing business conventions, exhibitions, training programmes, social functions and golf races. Insurance 保險 為提供最優質的一站式旅遊服務, 公司有為客戶代辦旅遊簽證及旅遊保險 As part of our one-stop quality tourist service, we can handle visa applications and take out traveling insurances for our customers.

10 Membership 會員專區 請火速申請成為我們的會員! * 新會員注冊, 費用全免! 永久會藉! * 成為會員後, 可享前所未有的積分優惠, 例如里程兌換免費機票 升艙 獎賞 酒店折扣及各種精選贈品等 Act Now and Become Our Member! * Free lifelong membership registration for new members! * Members can earn mileage points for further conversion into free mileage, free air tickets, upgrading of classes, discounted hotel rates and selected gifts. 會員計劃登入海南假期網頁的會員專區, 填寫個人資料後即可成為會員 登記後一個月內, 公司會將已印有會員編號的會員卡以郵寄或自取方式送到閣下手上! 擁有會員卡後, 您可以更便利 更優惠 更尊貴優越地使用海南假期的各種服務 Membership Scheme You can register to be our members by filling out the personal data in Hainan Holidays website. We will mail the membership card with membership code printed to your given address within one month after registration. You may also pick up at our Sheung Wan head office in person. With our membership card, you can enjoy more convenient, favourable and prestigious Hainan Holidays s services. 如何賺取積分 : 1. 成功注冊成為海南假期會員後, 即可獲贈 1000 積分 ; 完成郵箱驗證後, 將再贈送 200 積分 2. 每次預訂任何海南假期產品 ( 酒店 機票 旅行團 自遊行 郵輪旅遊等 ), 預訂成交後可獲得相應預訂積分 積分係數 ($1 X 1.5= 1.5 分 ) 3. 當您獲得指定的積分後, 可以以積分換取不同的贈品或即時兌換購物優惠 會籍將按會員之全年消費額 次數及入會年期而晉升 合資格晉升之會員, 稍後將收到海南假期專函通知, 讓您享受更尊貴 更優越禮遇 How to get your rewards 1.You can get 1000 points immediately after registration. 200 points will be given in addition when you receive our confirmation . 2.Every time you book any kinds of travel products with Hainan Holidays online or phone system (including hotel, air ticket, tour group, cruise tour etc.), you will get the points which are equivalent to the purchased amount multiplies the coefficient. (i.e. $1 X 1.5 = 1.5 points) 3.You earn Hainan Holidays Points that can be redeemed for great rewards, from free hotels stays and domestic flights to tour packages. Membership will be upgraded based on the amount and frequency of purchase and the duration of the membership. When you are eligible to upgrade, we will notify you by mail. You can enjoy more honorable and prestigious Hainan Holidays s services. 積分係數與會員級別和預訂方式 ( 電話 / 網上 ) 相關, 具體請看下表 : Calculation of the Points by phone or online booking of different types of membership: 會員類型 Type of Membership 電話預訂係數 Coefficient (phone booking) 積分係數 Coefficient 網路預訂係數 Coefficient (online booking) 普通會員 Ordinary Member 1 2 金牌貴賓 Golden Member 白金貴賓 Platinum Member 2 3 鑽石貴賓 Diamond Member 欲知更詳細資料, 請瀏覽 : For more details, please visit :

11 Travel Tips 旅遊錦囊 公司秉持為客戶提供一站式 多元化 優質的旅遊產品和服務的經營理念, 不斷推出物優價廉的旅遊產品, 即時更新和通知客戶最新的消息, 提供最貼身的資訊 Committed to provide one-stop, diversified and quality products and services, we keep on offering value-for-money traveling products and provide customers with updates on what are available from us and other tips that travelers would find most useful. News 最新動態 公司將會及時更新有關旅遊方面的政策和法規 旅遊錦囊及海南假期最新的發展動態, 讓您能掌握最快最新的旅遊資訊! We promptly update laws and government policies on tourism, traveling tips and our development for your quick reference. 欲知本旅行社最新消息, 請瀏覽 :For our latest details, please visit : Customer Services 顧客意見 為保持海南假期持續性的優質服務和為客戶提供源源不斷的物優價廉的旅遊產品, 歡迎您登入我們海南假期網站 提出您最喜歡的旅遊產品和路線圖或就公司任何可改善的地方提出您最寶貴的意見或建議, 同時為能儘快處理及回覆閣下寶貴的意見或建議, 煩請填寫您的聯絡資料 感謝閣下的寶貴意見或建議! To help us maintain a high service quality and launch many more competitive traveling products, you are most welcome to access our webpage and let us know your favorite traveling product or itinerary or suggest any improvements to us. Please leave your contact details so that we can promptly respond to you. Your feedbacks and suggestions are always welcome!

12 海南假期有限公司香港總公司 ( 總社 ): 電話 Tel:(852) 傳真 Fax:(852) 地址 : 香港皇后大道中 340 號華秦國際大廈 13 樓 1306 室網址 香港九龍旺角分行 : 電話 Tel:(852) 傳真 Fax:(852) / 地址 : 香港九龍旺角彌敦道 610 號荷里活商業中心 11 樓 1120 室海南代表處 : 電話 Tel :(0898) 傳真 Fax :(0898) / 地址 : 海南省海口市濱海大道 號東方洋大廈 1506 室海南瓊海市代表處 : 電話 Tel :(0898) 傳真 Fax :(0898) 地址 : 海南省瓊海市加積鎮東風路 88 號工行大廈六樓深圳代表處 : 電話 Tel:(0755) / 傳真 Fax:(0755) 地址 : 深圳市南山區蛇口工業區龜山路 8 號明華國際會議中心 C601 廣州代表處 : 電話 Tel:(020) / 傳真 Fax:(020) 地址 : 廣東省廣州市天河區林和西路 9 號耀中廣場 A 棟 2218 室中山代表處 : 電話 Tel :(0760) 傳真 Fax :(0760) 地址 : 廣東省中山市中山三路怡華商業中心西座 803 室 湛江代表處 : 電話 Tel :(0759) 傳真 Fax :(0759) / / 地址 : 廣東省湛江市霞山區人民大道南 18 號華僑大廈 9 樓 904 室南寧代表處 : 電話 Tel :(0771) 傳真 Fax :(0771) 地址 : 廣西壯族自治區南寧市金湖路 63 號 CBD 現代城 室 For English Contacts, Please visit our website. 海南假期服務查詢 : 預訂機票 酒店 自由行熱線 :(852) 旅行團熱線 :(852) 票務部 booking@hainan-holidays.com.hk 客戶服務部 customer@hainan-holidays.com.hk 財務部 accounting@hainan-holidays.com.hk 商業合作或傳媒查詢 : 營業部 sales@hainan-holidays.com.hk 市場部 marketing@hainan-holidays.com.hk 旅遊部 travel@hainan-holidays.com.hk