REGISTER ONLINE. Delegate Registration BusNSW Conference 6th 8th October Australian

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1 REGISTER ONLINE Delegate Registration BusNSW Conference 6th 8th October 2009 Australian bus + coach show 2009 R O S E H I L L G A R D E N S S Y D N E Y

2 Invitation to Register Conference Program Tuesday 6th October, 2009 Dear Delegates and Exhibitors, I wish to invite you to register for the 2009 BusNSW Conference which will be held in conjunction with the inaugural Australian Bus + Coach Show 2009 at Rosehill Gardens in Sydney on Wednesday 7th and Thursday 8th October, The BusNSW conference will officially commence with the Welcome Party at the Bavarian Bier Café in Parramatta on the evening of Tuesday 6th October, Both the BusNSW Conference and the Australian Bus + Coach Show 2009 is open to bus and coach operators and their employees, government representatives, equipment and service suppliers, tourism and hospitality providers, and bus enthusiasts. Recent NSW Government initiatives including the provision for three hundred additional buses for Sydney Metropolitan and Outer Metropolitan areas, the roll out of new contracts to NSW Rural and Regional bus operators, as well as the Government s regular bus replacement program, support the timing of this event. The BusNSW Conference will include high profile government, media and private sector speakers presenting a wide range of important industry topics such as contracts, accreditation, marketing, tourism and technology. The conference will provide delegates with important information on NSW and Australian bus and coach industry issues along with networking opportunities at a number of social functions. Please refer to the conference program in this brochure for details of speakers, topics and functions. Whilst entry to the Australian Bus + Coach Show 2009 is free to the general public, access to conference sessions and social functions will be restricted to registered conference delegates. Please refer to the conference packages and fees outlined in this brochure. Conference delegates will have access to a number of interactive technical sessions on Thursday 8th October, that will be presented at the manufacturers stands and include hands on demonstrations. Delegates will also have an opportunity to attend operational interactive sessions in a purpose built theatre. Over $30m worth of vehicles from leading manufacturers will be on display at the Australian Bus + Coach Show Delegates will have an opportunity to check out the latest engine, transmission and diagnostic technology, as well as new hybrid diesel/electrical buses. There will be 100 indoor exhibition booths displaying products, services and tourism information for the bus and coach industry. This provides delegates with an excellent opportunity to evaluate and source different products and services at the one location. I encourage you to register early and take advantage of the early bird discount for full delegate registrations. See you at Rosehill Gardens in October! Regards, Darryl Mellish Executive Director BusNSW 6:30pm 11:00pm 7:00pm 10:00pm Shuttle Bus Service operates between Rydges Parramatta, Mercure Parramatta (Opposite Hotel) and Bavarian Bier Café Parramatta Welcome Cocktail Party Sponsored by Volvo Bus Australia Bavarian Bier Café - Parramatta Conference Opening Lord Mayor, Parramatta City Council Wednesday 7th October, Australian Bus + Coach Show Day 1 8:30am Australian Bus + Coach Show Opens 9:00am 10:30am Conference Session 1 Sponsored by Volgren 9:00am Official Welcome Stephen Rowe, President, BusNSW 9:05am 9:45am Government Address Transport Policy for 2010 and beyond The Hon David Campbell MP, Minister for Transport 9:45am 10:30am Industry Report Delivering efficient & effective bus services Darryl Mellish, Executive Director, BusNSW 10:30am 11:00am Morning tea Sponsored by ERG Transit Systems Grand Pavilion (Designated area near booths at Level 2 South) 11:00am 12:30pm Conference Session 2 Sponsored by Mobitec/Thoreb 11:00am 11:45am Developing tourism and providing quality transport services The Hon Jodi McKay MP, Minister for Tourism 11:45am 12:30pm Australians moving Australia a National Update Scott Grenda, Chairman, Bus Industry Confederation of Australia 12:30pm 1:30pm Conference Lunch Sponsored by Scania 1:30pm 3:00pm Conference Session 3 Sponsored by Thermo King Transit Bus & Coach Air Conditioning 1:30pm 2:15pm 2:15pm 3:00pm 3:00pm 3:30pm 3:30pm 4:30pm 4:30pm 5:30pm 5:00pm Building a Business and Coping with Competition John Anderson - Contiki Tours Founder How to Profit from New Technology Michael Ossipoff Telstra s Director of Capability & Innovation Afternoon Tea Sponsored by Pitcher Partners Grand Pavilion (Designated area near booths at Level 2 South) Bus + Coach Show Free time Happy Hour Sponsored by IVECO Australian Bus + Coach Show Closes

3 Conference Program Wednesday 7th October, 2009 continued 6:30pm 7:00pm 7:00pm 11:00pm Shuttle Bus Service operates between Rydges Parramatta, Mercure Parramatta (Opposite Hotel) and Grand Pavilion Rosehill Gardens Industry Gala Dinner Sponsored by Mercedes-Benz & Custom Coaches NSW Industry Awards Presentation 1 Outstanding Contribution to the Industry 2 Environmental / Innovative Operator of the Year 3 Supplier of the Year 10:00pm 11:30pm Shuttle Bus Service operates between Grand Pavilion Rosehill Gardens and Mercure Parramatta (Opposite Hotel) and Rydges Parramatta Guest Speaker Wednesday 7th October John Anderson Founder of Contiki Tours At the age of 22 John Anderson left New Zealand for England for a one-year trip overseas. He returned 20 years later with a wife, four children and the International tourism business Contiki Holidays. With just 25 pounds in his pocket he found a way to not only see Europe, but start his own business - Contiki Holidays. When John sold the company a few years ago, it was, and remains an international brand-name and one of the world s major tour operators (the largest catering specifically for the year old market). The Company currently carries over 100,000 passengers a year. To date around 1.8 million young people have taken a Contiki tour (including 920,000 Australians!) When John eventually returned to New Zealand, he continued to run the Contiki Group, and built and operated 2 Resort Hotels, one in Queenstown, New Zealand and the other in Queensland, Australia. Subsequently as a member of the Auckland Rotary Club, he conceived the idea of The Ellerslie Flower Show which is now firmly established as the largest event of its kind in the Southern Hemisphere. John travelled to London and met the Chelsea Flower Show organization who assisted him with the development of the New Zealand show. He was the inaugural CEO with the event attracting over 100,000 visitors in its first year! In addition to giving motivational and inspirational business presentations on the professional speaking circuit, John is writing a book on the Contiki Story and more recently he has started a new Company offering holidays for the over 45 s! John tells the incredible story of how he, together with a small group of other young New Zealanders & Australians developed a simple idea, 25 pounds, and a belief in himself and others into one of the world s major tour operators and an international Brand name. (An icon in Australia) The story is packed full of anecdotes with personal & business messages. It is told by the company s founder with passion, emotion and humour. It is inspirational, motivational unique! Thursday 8th October, Australian Bus + Coach Show Day 2 8:30am 9:00am 9:45am 9:00am 9:45am Australian Bus + Coach Show Opens Technical Session 4a Volvo Stand Volvo technology today, tomorrow and the future Operational Session 4b Real Time Bus Monitoring Bob Barwick - Thoreb 10:00am 10:45am Technical Session 5a Custom Coaches Stand New materials and technology for bus bodies 10:00am 10:45am Operational Session 5b Occupational Health and Safety in the Bus Industry David Grace, Cooper Grace Ward 11:00am 11:45am Technical Session 6a Scania Stand Onboard diagnostics and service information 11:00am 11:45am Operational Session 6b The new Fair Work Laws and the re-emergence of Trade Unions Heinz Lepahe, Cooper Grace Ward 12:00pm 1:30pm Industry Luncheon Sponsored by ZF Australia Guest Speaker: Lisa Wilkinson Co-host of the Channel 9 TODAY Show 2:00pm 2:45pm Technical Session 7a Mercedes-Benz Stand School Bus chassis technical advice & practical demonstration 2:00pm 2:45pm Operational Session 7b Drug and Alcohol Testing Steve Korkoneas Medvet, National Drug Testing Manager 3:00pm 4:30pm Conference Session 8 INDUSTRY FORUM Sponsored by Heritage Finance Industry Interactive Panel Session BusNSW - MoT - RTA Representatives 4:45pm Conference Overview and Close 5:00pm Australian Bus + Coach Show Closes

4 Delegate Registration Packages & Fees Please fill in those boxes which are applicable to you. Registration fees are per person and include GST. Registration Fees do not include accommodation. Package/Event Number Fee per Person Total 1. Full Conference Delegate Includes Welcome Cocktail Party Tuesday 6 th Oct Conference, Conference Lunch, Happy Hour, Industry Gala Dinner Wednesday 7 th Oct Industry Luncheon and Forum Thursday 8 th Oct Early Bird Payment Before 21 August $ After 21 August $ Social Conference Delegate Includes Welcome Cocktail Party Tuesday 6th Oct Conference Lunch, Happy Hour, Industry Gala Dinner Wednesday 7th Oct Industry Luncheon Thursday 8th October $ Welcome Cocktail Party Tuesday 6th Oct Includes canapés and beverages from 7pm 10pm $ Conference Day Delegate Wednesday 7th Oct Includes Conference Sessions (M/Tea, Conference Lunch, A/Tea). $ Conference Lunch Wednesday 7th Oct Includes buffet lunch and beverages. $ Industry Gala Dinner Wednesday 7th Oct Includes 3 course dinner, beverages and entertainment. $ Industry Luncheon Thursday 8th Oct Includes 2 course lunch, beverages and guest speaker. $77.00 Total Conference Fees

5 Delegate Registration Form Please complete and return this form to: Post: BusNSW, Locked Bag 13, North Parramatta NSW 1750 Australian bus + coach show 2009 R O S E H I L L G A R D E N S S Y D N E Y Company Information Company Name Postal Address Suburb State Postcode Contact Person Position Telephone Mobile Delegate Registration Register online at Alternatively, complete the Delegate Registration Packages & Fees section overleaf Payment Details Please select one of the following methods of payment Cheque, Credit Card or EFT Deposit Cheque (enclosed) Payable to Bus & Coach Association NSW Credit Card Card Type: Mastercard Visa Card Holders Name Card Numbers Signature Expiry Date Amount paid $ EFT Deposit BSB: Account No: On receipt of payment the Bus and Coach Association NSW will issue a receipted tax invoice. Exhibitor Registration For information on exhibition booths and vehicle display area packages please contact the BusNSW Exhibition Coordinator: Geoff Holland Contact Exhibitions Pty Ltd Ph: Mob: Fax: info@contactexhibitions.com.au Don t miss this showcase event for the Australian bus and coach industry.

6 Important Information Venue Rosehill Gardens James Ruse Drive, Rosehill, Sydney. Dates BusNSW Conference: Tuesday 6th - Thursday 8th October, 2009 Australian Bus + Coach Show: Wednesday 7th & Thursday 8th October, 2009 Show will be open from 9:00am to 5:00pm. Parking Complimentary car parking is available in the James Ruse Drive Car Park. No liability will be accepted for loss or damage to vehicles whilst at the Australian Bus + Coach Show Suggested Accommodation Please contact the accommodation venues directly and ask for the BusNSW special conference rate. Accommodation booking forms for the hotels will be available on the BusNSW website, Rydges Parramatta 116 James Ruse Drive Ph: Fax: reservations_parramatta@rydges.com Mercure Parramatta 106 Hassall Street Ph Fax H2123@accor.com Quest Rosehill 8 Hope Street Ph Fax questrosehill@questapartments.com.au Name Tags Delegate Lanyards must be worn at all times. Security personnel will be on site to ensure only registered delegates have access to conference sessions and function areas. What to wear Tuesday Night Welcome Party: Smart Casual Wednesday & Thursday Conference: Casual Wednesday Night Industry Gala Dinner: Business Suit/After Five. Delegate Registrations Delegates can register for the conference at the following times and places: Tuesday 6th October, :00pm 6:00pm Rydges Parramatta Reception Area, 116 James Ruse Drive, Wednesday 7th October, :00am 9:00am Grand Pavilion Level 2 BusNSW Booth Rosehill Gardens, James Ruse Drive,Rosehill, Sydney Any last minute information regarding functions will be distributed at the time of registration. Conference Registrations Early Bird discount is available for full delegate registration & payment prior to 21 August, Conference Registrations close on 18 September Conference Cancellations and Refunds Cancellations made 8-28 days prior to the event, will incur a cancellation fee of up to 50%. Cancellations made less than seven (7) days prior to the event, will incur a cancellation fee of up to 100%. Cancellations must be advised in writing. Cancellation will take effect from the date written advice is received by BusNSW. Platinum Partners Gold Partners 27 Villiers Street North Parramatta NSW 2151 Locked Bag 13 North Parramatta NSW 1750 Phone: (02) Fax: (02) ABN: Bus and Coach Industrial Association (NSW)