Aurizon Network Public Quarterly Performance Report 2nd Quarter 2017/18 October - December 2017

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1 Public 2nd Quarter 2017/18 October - December 2017 Version issued 10/9/2018, including correction to Performance Measure 7 data

2 Performance Measures - Data This report is published in compliance with s obligations under clause of its 2016 Access Undertaking. Performance Measure 1 Clause (b)(i)-(ii) On Time Performance Blackw ater Goonyella Moura New lands GAPE # % # % # % # % # % # % # % Oct 2017 Nov 2017 Dec % % % % % % % Due primarily Aurizon Netw ork % % % % % % % Due primarily Railw ay Operator % % % % % % % Due primarily to other matters % % % % % % % % % % % % % % Due primarily Aurizon Netw ork % % % % % % % Due primarily Railw ay Operator % % % % % % % Due primarily to other matters % % % % % % % % 1, % % % % % % Due primarily Aurizon Netw ork % % % % % % % Due primarily Railw ay Operator % % % % % % % Due primarily to other matters % % % % % % % Performance Measure 2 Clause (b)(iii) Total Number of Train Services Blackw ater Goonyella Moura New lands GAPE Oct 17 Train services for October ,145 2, Nov 17 Train services for November ,079 2, Dec 17 Train services for December ,126 3, Page 2

3 Performance Measure 3 Clause (c) Transit Time Delay Variance (Minutes per 100 Train KMs) Blackw ater Goonyella Moura New lands GAPE Oct 17 Nov 17 Dec 17 Delays attributable to Aurizon Netw ork Delays attributable to Railw ay Operators Unallocated delays Delays attributable to Aurizon Netw ork Delays attributable to Railw ay Operators Unallocated delays Delays attributable to Aurizon Netw ork Delays attributable to Railw ay Operators Unallocated delays Performance Measure 4 Clause (d) Train Cancellations # % # % # % # % # % # % # % Oct 17 Nov 17 Dec % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % Page 3

4 Performance Measure 5 Clause (e) Major reportable safety incidents reported to the Safety Regulator Oct 17 Number of instances Nov 17 Number of instances Dec 17 Number of instances Performance Measure 6 Clause (f)(i) Temporary Speed Restrictions Blackw ater Goonyella Moura New lands GAPE Oct 17 Average track under temporary restriction (km) Average track under temporary restriction (%) % % % 4.07% % Nov 17 Average track under temporary restriction (km) Average track under temporary restriction (%) % 0.52% % 1.77% 0.00% Dec 17 Average track under temporary restriction (km) Average track under temporary restriction (%) 3.07% 0.52% 10.54% 0.45% 0.00% Performance Measure 7 Clause (f)(ii) Overall Track Condition Index Blackwater Goonyella Moura Newlands Oct 17 Nov 17 Dec 17 Monthly Track Condition Index Monthly Track Condition Index Monthly Track Condition Index Page 4

5 Performance Measure 8 Clause (g)(i)-(iv) Carrying Train Service Performance ('000) Oct 17 Nov 17 Dec 17 Gross Tonne Kilometres (GTK) 3,100,078 3,212, , , ,112 Net Tonnes (NT) 5,562 9,840 1,078 1,135 1,252 Net Tonne Kilometres (NTK) 1,941,738 2,025, , , ,333 Electric Gross Tonne Kilometres (EGTK) 2,359,126 3,100, Gross Tonne Kilometres (GTK) 3,040,092 3,130, , , ,207 Net Tonnes (NT) 5,330 9, ,115 1,359 Net Tonne Kilometres (NTK) 1,899,016 1,965, , , ,080 Electric Gross Tonne Kilometres (EGTK) 2,280,539 3,049, Gross Tonne Kilometres (GTK) 3,096,050 3,453, , , ,208 Net Tonnes (NT) 5,568 10, ,151 1,516 Net Tonne Kilometres (NTK) 1,940,027 2,175, , , ,430 Electric Gross Tonne Kilometres (EGTK) 2,297,061 3,401, Performance Measure 9 Clause (g)(v) Below Rail Transit Time % Oct 17 Average BRTT % for October % % % % % Nov 17 Average BRTT % for November % % % % % Dec 17 Average BRTT % for December % 99.74% % % % Page 5

6 Performance Measure 10 Clause (g)(vi)-(viii) & Performance Measure 11 Clause (h) Train Paths Blackw ater Goonyella Moura New lands (inc GAPE) October 2017 November 2017 December 2017 Train paths available for coal carrying services 2,360 2, ,288 Train paths contracted for coal carrying services 1,329 2, ,007 Train paths scheduled by coal carrying services 1,626 2, Train paths used by coal carrying services 1,444 1, Train paths used for planned maintenance 1, Train paths used for unplanned maintenance Trains paths available but not used (%) 38.81% 7.15% 62.63% 48.21% Train paths available for coal carrying services 2,246 2, ,244 Train paths contracted for coal carrying services 1,329 2, ,007 Train paths scheduled by coal carrying services 1,614 2, Train paths used by coal carrying services 1,402 1, Train paths used for planned maintenance 1, Train paths used for unplanned maintenance Trains paths available but not used (%) 37.58% 5.15% 63.48% 44.13% Train paths available for coal carrying services 2,664 2, ,278 Train paths contracted for coal carrying services 1,329 2, ,007 Train paths scheduled by coal carrying services 1,578 2, Train paths used by coal carrying services 1,432 2, Train paths used for planned maintenance Train paths used for unplanned maintenance Trains paths available but not used (%) 46.25% 17.12% 68.66% 42.02% Page 6

7 Performance Measure 12 Clause (i) Contested Train Paths Blackw ater Goonyella Moura New lands Oct 17 Nov 17 Dec 17 Oct 17 Nov 17 Dec 17 Oct 17 Nov 17 Dec 17 Oct 17 Nov 17 Dec 17 Oct 17 Nov 17 Dec 17 GAPE Number of contests Contested Train Path Principles Schedule G Clause 8.3 Blackw ater Goonyella Moura New lands Oct 17 Nov 17 Dec 17 Oct 17 Nov 17 Dec 17 Oct 17 Nov 17 Dec 17 Oct 17 Nov 17 Dec 17 Oct 17 Nov 17 Dec 17 GAPE Clause 8.3 (i) 33% 43% 18% 19% 9% 25% 17% Clause 8.3 (ii) 10% 29% 44% 42% 51% 100% 75% 100% 100% 83% 100% Clause 8.3 (iii) Clause 8.3 (iv) 14% 29% 17% 13% 12% 7% Clause 8.3 (v) 33% 17% 26% 10% 26% Clause 8.3 (vi) 10% 67% 16% 7% Clause 8.3 (vii) Clause 8.3 (viii) Clause 8.3 (ix) Notes: (a) Agreed Allotted Time Thresholds for On-Time Arrival at destination are; 30 minutes for coal services 60 minutes for bulk minerals (other than coal) and freight services 30 minutes for long distance passenger services. Page 7

8 The performance measures contained in this report, have been prepared in accordance with clause of the 2016 Access Undertaking. Performance Measures Performance Measure 1 Clause (b)(i-ii): On Time Running Information on the number and reliability of Train Services that have operated each Month in the relevant quarter This performance measure reports the number and percentage of Train Services that reach their destination point within the allotted time threshold. Train Services that reach their destination point not On Time includes any services terminated during their journey. Each train service is scheduled to undertake its journey at a specified time. The schedule for all train services on a particular day is called the Daily Train Plan (DTP). This indicator demonstrates the condition of a service at the completion of its journey and does not consider if a service has changed from on time to late or vice versa during its journey. destination on time (i.e. within the Allotted Time Threshold) are classified by responsibility into one of three groups: cause attributed primarily to, cause attributed primarily to the Railway Operator or thirdly, cause unallocated or not primarily attributable to or the Railway Operator. The cancellation reason for a terminated service will be sorted accordingly by the same responsibility category. Performance Measure 2 Clause (b)(iii): Performance Measure 4 Clause (d)(i-iii): The number and percentage of train services cancelled that can be directly attributable to as Railway manager, a Railway Operator or another reason or which cannot be directly attributable to either party This performance measure reports the number and percentage of train services that are cancelled, separately identifying the cause of the cancellation (i.e. whether it is directly attributable to Aurizon Network as Railway Manager, a Railway Operator, or due to a reason that cannot be clearly assigned as directly attributable to a Railway Operator or to as Railway Manager). Terminated services are not captured within this metric (OTR) Performance Measure 5 Clause (e): Information on the safety of Train Services, being the number of major reportable incidents as reported to the Safety regulator in relation to train services that operated each Month in the relevant quarter This performance measure reports the number of major reportable safety incidents in relation to Train Services as reported to the safety regulator during the relevant Quarter. It does not include all safety incidents reportable to the safety regulator, but only those directly related to train services. This measure also includes those reported incidents that once investigated, are downgraded and no longer considered a major incident. Performance Measure 6 Clause (f)(i): The average percentage and kilometres of track under temporary speed restrictions each Month in the relevant quarter Total Number of Train Services the total number of train services run each Month in the relevant quarter This performance measure reports the total number of Train Services run in the Subject Quarter. It is the combined total of Train Services that arrive On Time and Train Services that arrive not On Time. Performance Measure 3 Clause (c)(i-iii): Transit Time Delay Information on the transit time delay of Train Services that have operated each Month in the relevant quarter This performance measure reports the average delay of train services. Delays include any variance to schedule. The delay is divided by 100 train kilometres in recognition that a 10 minute delay would be more significant to a short train journey than, for example, a two day train journey. Dividing the delay by 100 train kilometres enables this measure to take account of journey distance. This indicator covers delays attributed to Above Rail Delays, Below Rail Delays and Unallocated Delays. This performance measure reports the average percentage and kilometres of Track (in the central Queensland coal region) under temporary speed restrictions for the relevant Quarter. Temporary speed restrictions are put in place to ensure levels of operational safety are maintained during, for example, track maintenance work. Performance Measure 7 Clause (f)(ii): The Overall Track Quality Index (OTCI) for s Below Rail network for each System each Month in the relevant quarter This index reports on the quality of s track by individual System. The lower the indicator, the better the track quality. The OTCI should only be used as an indicator of abnormality. A single number which is an average over a defined length cannot reflect all the variations within a coal system. Page 8

9 Performance Measure 8 Clause (g)(i-iv): Performance Measure 12 Clauses (i) Carrying Train Service Performance Information on the tonnage performance of coal carrying train services each Month in the relevant quarter This performance measure reports the aggregate gross tonne kilometres, net tonnes, net tonne kilometres and electric gross tonne kilometres for each individual coal system. It is a measure of throughput for each coal system. Performance Measure 9 Clause (g)(v) Average Below Rail Transit Time % - The sum of the relevant section run times for that track section divided by the Section run times as specified in the Train Service Entitlement This performance measure reports the average Below Rail Transit Time percentage for each individual coal system. The Below Rail Transit Time is calculated as a) The relevant nominated section run times in the direction of travel as specified in the Train Service Entitlement; b) Identified Below Rail Delays; c) Time taken in crossing other trains to the extent that such time is not contributed to by Above Rail causes or Force Majeure Events; and d) Delays due to Operational Constraints directly caused by the activities of maintaining the Rail Infrastructure or due to a fault or deficiency in the Rail Infrastructure provided such delays are not contributed to by Above Rail causes or Force Majeure Events. The percentage is calculated by dividing the Below Rail Transit Time by the relevant nominated section running times (in the direction of travel) as specified in the Train Service Entitlement. Performance Measure 10 Clauses (g)(vi-viii) Outcome of the Contested Train Path decision making process This performance measure shows the outcome of the Contested Train Path decision making process contained in Clause 8 of Schedule G in respect of: (i) (ii) The number of contests run each Month; and The number and percentage of Train Paths allocated under each of the Contested Train Path principles set out in clause 8.3 of Schedule G Definitions Capitalised terms have the same meaning as capitalised terms defined in the 2016 Access Undertaking, unless otherwise defined within this document. Train Control means the management and monitoring of train movements on s track as well as the allocation and scheduling of train paths. Train Kilometres means the actual distance travelled by a train service. Transit Time means the time schedule for the relevant Train Service type from Origin to Destination or from Destination to Origin which comprises the relevant Sectional Running Times, delay for passing of other Trains on the Nominated Network, Operational Constraints relating to the Infrastructure, Operational Constraints attributable to a Railway Operator, Force Majeure Events and Planned Dwell Times. Contact Carrying Train Paths Information on train paths for each coal system in the Month for the relevant quarter Donna Bowman Network Regulation Manager (Access Undertaking) This performance measure reports on a variety of train path information to ascertain network utilisation and capacity. It also provides information to determine the impact of planned and unplanned maintenance on the network. Performance Measure 11 Clauses (h)(i-iv) Aggregate Train Paths Information on Train Paths scheduled or used for planned or unplanned maintenance activity and percentage of Train Paths available but not used This performance measure reports on a variety of train path information to ascertain network utilisation and capacity. It also provides information to determine the impact of planned and unplanned maintenance on the network. Planned Maintenance = Maintenance activities which utilise train paths which are scheduled outside 21 days from Day of Operations Network Regulation Level Ann Street Brisbane QLD 4000 Donna.Bowman@Aurizon.com.au References Please refer to the 2016 Access Undertaking. A copy of this document is available at Unplanned Maintenance = Maintenance activities which utilise train paths which are scheduled within 21 days from Day of Operations Page 9

10 Performance Measures - Historical Data The below information is data of the corresponding quarter of the preceding Year. The information below is aligned with the calculations used within the UT4 metrics. Performance Measure 1 Clause (b)(i)-(ii) On Time Performance (#) Oct Nov Dec Due primarily Aurizon Netw ork Due primarily Railw ay Operator Due primarily to other matters , Due primarily Aurizon Netw ork Due primarily Railw ay Operator Due primarily to other matters , Due primarily Aurizon Netw ork Due primarily Railw ay Operator Due primarily to other matters Page 10

11 Performance Measure 1 Clause (b)(i)-(ii) On Time Performance (%) Oct Nov Dec 43.99% 33.89% 33.83% 34.16% 30.93% 33.78% 47.44% 55.49% 37.07% 35.34% 65.47% 55.11% 81.03% 58.54% Due primarily Aurizon Netw ork 10.33% 11.14% 13.35% 21.47% 19.07% 18.41% 28.63% 20.29% 30.42% 17.86% 6.77% 5.25% 5.17% 8.94% Due primarily Railw ay Operator 22.44% 33.85% 25.38% 25.10% 35.58% 31.69% 12.27% 15.53% 20.91% 37.09% 10.49% 17.27% 6.03% 13.01% Due primarily to other matters 23.24% 21.12% 27.43% 19.28% 14.42% 16.13% 11.66% 8.70% 11.60% 9.71% 17.26% 22.38% 7.76% 19.51% 33.11% 36.46% 36.71% 34.77% 32.01% 37.05% 45.57% 57.48% 39.71% 40.31% 63.19% 63.94% 76.52% 78.05% Due primarily Aurizon Netw ork 14.18% 13.28% 12.29% 13.92% 15.53% 12.84% 31.55% 23.72% 29.84% 27.40% 11.49% 5.84% 11.30% 8.94% Due primarily Railw ay Operator 29.46% 27.99% 23.79% 28.37% 30.30% 36.00% 10.72% 11.97% 17.49% 20.94% 10.18% 12.41% 3.48% 4.88% Due primarily to other matters 23.24% 22.27% 27.21% 22.95% 22.16% 14.11% 12.16% 6.84% 12.96% 11.34% 15.14% 17.81% 8.70% 8.13% 40.75% 42.29% 32.95% 40.71% 37.83% 42.51% 54.03% 56.30% 29.30% 42.88% 53.14% 45.28% 77.19% 64.71% Due primarily Aurizon Netw ork 10.40% 14.25% 13.21% 13.45% 10.02% 14.32% 23.09% 19.92% 23.68% 28.16% 9.29% 5.25% 7.02% 10.08% Due primarily Railw ay Operator 26.21% 23.42% 26.93% 27.62% 33.54% 28.19% 10.17% 10.37% 34.92% 18.61% 14.48% 14.84% 5.26% 17.65% Due primarily to other matters 22.64% 20.04% 26.90% 18.22% 18.61% 14.99% 12.71% 13.41% 12.10% 10.36% 23.09% 34.63% 10.53% 7.56% Performance Measure 2 Clause (b)(iii) Total Number of Train Services Blackw ater Goonyella Moura New lands GAPE Oct Train services for October ,014 2,145 2,876 2, Nov Train services for November ,108 2,079 2,896 2, Dec Train services for December ,270 2,126 2,959 3, Page 11

12 Performance Measure 3 Clause (c) Transit Time Delay Variance (Minutes per 100 Train KMs) Oct Nov Dec Delays attributable to Aurizon Netw ork Delays attributable to Railw ay Operators Unallocated Delays Delays attributable to Aurizon Netw ork Delays attributable to Railw ay Operators Unallocated Delays Delays attributable to Aurizon Netw ork Delays attributable to Railw ay Operators Unallocated Delays Performance Measure 4 Clause (d) Train Cancellations (#) Oct Nov Dec Page 12

13 Performance Measure 4 Clause (d) Train Cancellations (%) Oct Nov Dec 0.19% 1.97% 0.35% 3.46% 0.63% 1.77% 0.56% 2.30% 1.37% 1.58% 0.20% 0.10% 0.00% 0.00% 2.51% 4.43% 3.50% 4.12% 3.75% 8.53% 5.38% 1.72% 6.15% 5.96% 22.68% 28.18% 0.00% 0.75% 3.85% 5.66% 5.55% 2.20% 6.04% 4.83% 3.34% 3.45% 2.56% 2.11% 3.52% 2.58% 5.69% 7.46% 1.37% 2.56% 0.35% 1.06% 0.53% 0.00% 0.00% 0.00% 0.92% 1.50% 0.00% 0.00% 0.00% 0.00% 2.96% 5.00% 1.99% 5.61% 4.20% 7.90% 3.94% 2.50% 4.76% 3.00% 20.89% 26.79% 0.00% 0.00% 2.48% 6.61% 12.70% 4.18% 2.80% 0.58% 0.59% 0.00% 5.31% 0.00% 1.42% 2.08% 1.71% 3.91% 0.63% 0.76% 0.50% 0.26% 0.00% 3.43% 0.55% 0.00% 0.79% 0.00% 0.00% 0.00% 0.00% 0.00% 3.16% 5.15% 4.47% 5.83% 2.67% 9.33% 6.45% 1.17% 4.58% 3.06% 21.48% 27.82% 0.00% 5.43% 6.67% 4.31% 7.97% 3.98% 10.16% 2.10% 6.08% 2.92% 1.90% 2.45% 4.36% 2.41% 5.79% 2.33% Performance Measure 5 Clause (e) Major reportable safety incidents reported to the Safety Regulator Blackw ater Goonyella Moura New lands GAPE Oct Number of instances Nov Number of instances Dec Number of instances Performance Measure 6 Clause (f)(i) Temporary Speed Restrictions Blackw ater Goonyella Moura New lands GAPE Oct Nov Dec Average track under temporary restriction (km) Average track under temporary restriction (%) 3.55% 2.99% 0.85% 0.85% 5.42% 9.50% 5.56% 4.07% 0.22% 0.00% Average track under temporary restriction (km) Average track under temporary restriction (%) 4.77% 2.98% 0.86% 0.52% 2.72% 11.07% 2.85% 1.77% 0.17% 0.00% Average track under temporary restriction (km) Average track under temporary restriction (%) 4.64% 3.07% 0.81% 0.52% 3.14% 10.54% 0.70% 0.45% 0.00% 0.00% Page 13

14 Performance Measure 7 Clause (f)(ii) Overall Track Condition Index Blackw ater Goonyella Moura New lands Oct Monthly Track Condition Index Nov Monthly Track Condition Index Dec Monthly Track Condition Index Performance Measure 8 Clause (g)(i)-(iv) Carrying Train Service Performance ('000) Blackw ater Goonyella Moura New lands GAPE Oct Nov Dec Gross Tonne Kilometres (GTK) 2,885,992 3,100,078 3,232,917 3,212, , , , , , ,112 Net Tonnes (NT) 5,166 5,562 9,979 9, ,078 1,139 1,135 1,260 1,252 Net Tonne Kilometres (NTK) 1,809,068 1,941,738 2,051,963 2,025, , , , , , ,333 Electric Gross Tonne Kilometres (EGTK) 2,248,966 2,359,126 3,177,896 3,100, Gross Tonne Kilometres (GTK) 3,030,474 3,040,092 3,206,872 3,130, , , , , , ,207 Net Tonnes (NT) 5,455 5,330 10,123 9,734 1, ,119 1,115 1,147 1,359 Net Tonne Kilometres (NTK) 1,900,493 1,899,016 2,032,145 1,965, , , , , , ,080 Electric Gross Tonne Kilometres (EGTK) 2,386,687 2,280,539 3,169,014 3,049, Gross Tonne Kilometres (GTK) 3,290,898 3,096,050 3,346,232 3,453, , , , , , ,208 Net Tonnes (NT) 5,587 5,568 10,436 10,899 1, ,105 1,151 1,408 1,516 Net Tonne Kilometres (NTK) 2,055,524 1,940,027 2,111,361 2,175, , , , , , ,430 Electric Gross Tonne Kilometres (EGTK) 2,478,637 2,297,061 3,346,232 3,401, Performance Measure 9 Clause (g)(v) Below Rail Transit Time % Oct Average BRTT % for October % % % % % % % % % % Nov Average BRTT % for November % % % % % % % % % % Dec Average BRTT % for December % % % 99.74% % % % % % % Page 14

15 Performance Measure 10 Clause (g)(vi)-(viii) & Performance Measure 11 Clause (h) Train Paths Blackw ater Goonyella Moura New lands (Inc GAPE) December November October Train paths available for coal carrying services 2,490 2,360 2,350 2, ,378 1,288 Train paths contracted for coal carrying services 1,281 1,329 2,236 2, ,007 1,007 Train paths scheduled by coal carrying services 1,436 1,626 2,116 2, Train paths used by coal carrying services 1,351 1,444 1,923 1, Train paths used for planned maintenance 794 1, Train paths used for unplanned maintenance Trains paths available but not used (%) 45.74% 38.81% 18.17% 7.15% 67.16% 62.63% 50.73% 48.21% Train paths available for coal carrying services 2,184 2,246 2,612 2, ,308 1,244 Train paths contracted for coal carrying services 1,281 1,329 2,236 2, ,007 1,007 Train paths scheduled by coal carrying services 1,508 1,614 2,273 2, Train paths used by coal carrying services 1,413 1,402 1,937 1, Train paths used for planned maintenance 884 1, Train paths used for unplanned maintenance Trains paths available but not used (%) 35.30% 37.58% 25.84% 5.15% 55.43% 63.48% 50.00% 44.13% Train paths available for coal carrying services 2,762 2,664 2,684 2, ,356 1,278 Train paths contracted for coal carrying services 1,311 1,329 2,236 2, ,007 1,007 Train paths scheduled by coal carrying services 1,690 1,578 2,266 2, Train paths used by coal carrying services 1,529 1,432 1,981 2, Train paths used for planned maintenance Train paths used for unplanned maintenance Trains paths available but not used (%) 44.64% 46.25% 26.19% 17.12% 63.12% 68.66% 47.71% 42.02% Page 15

16 Performance Measure 12 Clause (i) Contested Train Paths Oct Number of contests Nov Number of contests Dec Number of contests Contested Train Path Principles Schedule G Clause 8.3 Blackw ater Goonyella Moura New lands GAPE Oct Nov Dec Clause 8.3 (i) 33% 13% 18% Clause 8.3 (ii) 100% 10% 75% 44% 100% 100% 100% 100% Clause 8.3 (iii) 6% Clause 8.3 (iv) 14% 6% 13% Clause 8.3 (v) 33% 26% Clause 8.3 (vi) 10% Clause 8.3 (vii) Clause 8.3 (viii) Clause 8.3 (ix) Clause 8.3 (i) 43% 2% 19% 25% 17% Clause 8.3 (ii) 96% 29% 98% 42% 100% 75% 100% 83% Clause 8.3 (iii) Clause 8.3 (iv) 29% 12% Clause 8.3 (v) 10% Clause 8.3 (vi) 4% 16% Clause 8.3 (vii) Clause 8.3 (viii) Clause 8.3 (ix) Clause 8.3 (i) 3% 9% Clause 8.3 (ii) 100% 95% 51% 100% 100% 100% 100% 100% Clause 8.3 (iii) 3% Clause 8.3 (iv) 17% 7% Clause 8.3 (v) 17% 26% Clause 8.3 (vi) 67% 7% Clause 8.3 (vii) Clause 8.3 (viii) Clause 8.3 (ix) Page 16

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