Jefferson Area Regional Transit Partnership (RTP)

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1 Jefferson Area Regional Transit Partnership (RTP) AGENDA 4:00 p.m., Monday, October 30, 2017 Water Street Center, 407 E. Water Street, Charlottesville, VA Meeting Objectives: Orient RTP members, officially adopt a framework for the partnership, introduce topics for more indepth discussions in the future, and prepare for future meetings Item Time Description :00-4:10 4:10-4:15 4:15-4:25 4:25-4:35 4:35-4:45 4:45-5:00 5:00-5:20 5:20-5:30 5:30-5:40 Overview and Background: Staff will provide a brief overview of the background of the RTP. Click here for the RTP website Election of Officers: RTP members will elect its chair and vice-chair. MPO staff will facilitate election of chair. Acceptance of Framework Document: RTP members will review and accept a framework for the partnership. MPO staff will provide a brief presentation on the draft framework. Click here for the draft RTP Operational Framework Discussion of Bylaws: RTP members will begin discussions of bylaws for the Partnership. MPO staff will provide recommendations, based on discussion on the framework. The RTP will not approve a final set of bylaws at the October meeting, but will provide feedback for the draft document, to be reviewed in December. Meeting Schedule: MPO staff will facilitate a discussion on the regular meeting schedule for the RTP. Presentation of Service Provider Budgets: CAT, JAUNT and RideShare will provide an brief overview of their budgets, as an informational item to RTP members. This is intended to be an initial step to building a greater understanding of the service provider s budgets. Discussion of Driver Recruitment and Retention: The transit providers will begin a discussion on driver recruitment and retention. This discussion will begin to explore pay ranges and benefits. Ridership Reports: MPO staff will provide an updated Ridership Report. Click here for a template for future reports Other Discussion There may be further discussion on other transit-related matters. MPO staff will make brief comments on the Transit Development Plan (TDP) updates. The Regional Transit Partnership (RTP) serves as an official advisory board, created by the City of Charlottesville, Albemarle County and JAUNT, in Partnership with the Virginia Department of Rail and Public Transportation to provide recommendations to decision-makers on transit-related matters.

2 Regional Transit Partnership (RTP) OPERATIONAL FRAMEWORK Thomas Jefferson Planning District Commission CHARLOTTESVILLE-ALBEMARLE METROPOLITAN PLANNING ORGANIZATION JUNE 2017

3 Page 1 of 6 CA-MPO Regional Transit Partnership (RTP) Operational Framework RTP Overview While conducting work on the Transit Coordination Study, the Thomas Jefferson Planning District Commission (TJPDC) and Charlottesville-Albemarle Metropolitan Planning Organization (CA-MPO) worked closely with City and County staff, Charlottesville City Council, Charlottesville Area Transit (CAT), the Albemarle County Board of Supervisors, JAUNT, and University Transit Services (UTS). As staff facilitated discussions and interpreted feedback, this effort revealed several opportunities for improving continued communication, coordination and collaboration between the identified transit partners. This study explored specific strategies for advancing solutions to recent concerns over transit services, as part of a new policy recommendation. On February 14, 2017, City Council and the Albemarle Board of Supervisors came together for a joint meeting, where both localities supported this proposed policy: The Charlottesville-Albemarle Urbanized Area should establish a Regional Transit Partnership (RTP), guided by an advisory board whose membership would be consistent to that of a formal authority and whose charge is to provide a venue for continued communication, coordination and collaboration between transit providers, localities and citizens. The RTP could be a precursor to a Regional Transit Authority (RTA) and could serve as an interim body, responsible for ushering the development of an RTA, if the region determines to consolidate transit systems into a single entity. The following document defines an Operational Framework of the RTP Advisory Board and supports the official Memorandum of Understanding, which formally establishes the Partnership. Purpose: The Regional Transit Partnership (RTP) serves as an official advisory board, created by the City of Charlottesville, Albemarle County and JAUNT, in Partnership with the Virginia Department of Rail and Public Transportation to provide recommendations to decision-makers on transit-related matters. There are four main goals of the Partnership, including: A. Establishing Strong Communication: The Partnership will provide a long-needed venue to exchange information and resolve transit-related matters. B. Ensuring Coordination between Transit Providers: The Partnership will allow transit providers a venue to coordinate services, initiatives and administrative duties of their systems. C. Set the Regions Transit Goals and Vision: The Partnership will allow local officials and transit staff to work together with other stakeholders to craft regional transit goals. The RTP will also provide, through MPO staff and updates of the Transit Development Plans (TDPs), opportunities for regional transit planning. D. Identify Opportunities: The Partnership will assemble decision-makers and stakeholders to identify opportunities for improved transit services and administration, including evaluation of a Regional Transit Authority (RTA). There are seven main objectives of the RTP: 1. Further the City/County Relationship. As trust appears to be a major obstacle to engaging in a consolidated transit system, the Partnership will help the region build relationships and momentum for future successes. 2. Create a formal means of sharing information. Created by an MOU, the Partnership will create a formal mechanism for exchanging information between transit providers, localities and other stakeholders.

4 CA-MPO Regional Transit Partnership (RTP) Operational Framework 3. Address pressing issues immediately. The advisory board will provide immediate attention for facing the pressing concerns and issues, as laid out in the Regional Coordination Study. 4. Facilitate transit planning. The Partnership will provide recommendations, overview and guidance to transit planning efforts, such as the upcoming development of CAT s and JAUNT s Transit Development Plans (TDPs). 5. Integrating transit into other decision-making: The Board will ensure that transit would receive increased consideration in regional and local planning efforts. 6. Test an RTA structure. The RTP will provide a trial version of an Regional Transit Authority (RTA) that allows all parties to become more familiar with the concept of a consolidated transit system. 7. Preparing for an RTA. Within the Partnership, the region will have a venue for negotiating and studying an RTA that could benefit all partners in the region. If the Partnership determines that a full RTA is infeasible or not timely, then it would still have addressed the problem statement and brought greater communication, cooperation and coordination between transit stakeholders. This approach allows the region to immediately begin work on an RTA, while also tackling pressing issues. Function: The RTP will be an advisory board that provides recommendations to CAT, JAUNT and stakeholders, which include City and County officials, as well as other institutions, such as the University of Virginia (UVA). As this is a regional effort that focuses on the Charlottesville-Albemarle Metropolitan Planning Area (MPA), the CA-MPO will staff and maintain the RTP. The CA-MPO is also responsible for federal funding to CAT and JAUNT, through the Transportation Improvement Program (TIP) process. The CA- MPO will: Provide a meeting space and coordination; Take meeting minutes; Prepare meeting packets; Coordinate studies and analysis for Board consideration; Facilitate continued communication, cooperation and coordination on transit matters; and, Forward all recommendations to the appropriate entity. The RTP would send recommendations to: CAT and other City staff, City Council, County staff, The Albemarle County Board of Supervisors, JAUNT staff, The JAUNT Corporation Board, UVA Administration and UTS staff, and Other applicable stakeholders. The City will maintain its existing Transit Advisory Board, to provide attention to micro-related issues, collecting feedback from riders and proposing changes to services. The RTP Board would focus on Page 2 of 6

5 CA-MPO Regional Transit Partnership (RTP) Operational Framework macro-related issues, such as transit policies and coordination between stakeholders. The RTP will occasionally work with the City s Transit Advisory Board to develop comprehensive recommendations. Funding: As this is a regional transportation effort, the CA-MPO will staff the RTP Advisory Board with its annual work program funds. The RTP s administrative work is included in the CA-MPO s annual Unified Planning Work Program (UPWP), which makes those activities eligible for federal and state funding. While staffing the partnership is covered under existing programs, additional studies and special project development will require additional or alternate funding sources. Composition: The composition of the RTP may change with time as the Board meets and identifies an improved membership structure. At a later date, the Partnership may extend to the surrounding counties and towns, as needed. Initially, the RTP will include the following membership. The roster includes voting and non-voting membership. Voting Members Voting membership includes six members, including: Charlottesville City Council two representatives Albemarle Board of Supervisors two representatives JAUNT Corporation Board two representatives Department of Rail and Public Transportation one representative Non-Voting Members There is a larger pool of stakeholders that have non-voting status on the RTP Advisory Board. This will allow them to participate in discussions. One representative each from: CA-MPO staff RideShare CAT staff Charlottesville s Transit Advisory Board JAUNT staff UTS staff Green County Transit Martha Jefferson Hospital UVA Hospital Charlottesville School System Albemarle County School System Piedmont Virginia Community College Charlottesville Area Chamber of Commerce Meeting schedule: The RTP has a similar voting composition as the MPO Policy Board, which includes two representatives from the City, two members from the County and one from VDOT. The RTP Advisory Board will meet on the off months from the MPO Policy Board, which convenes on the fourth Wednesday of every-other month. Page 3 of 6

6 CA-MPO Regional Transit Partnership (RTP) Operational Framework The Partnership will have regular meeting on the fourth Wednesday at 4:00 PM of: August October December* (rescheduled due to holidays) February April June The Partnership may alter the regular meeting schedule or hold special meetings as approved by the Partnership voting members. All Partnership meetings and advisory committees of the Partnership will be held as public meetings following Virginia Code of Law Bylaws: This Operations Framework and the subsequent MOU serve as the main guiding documents for the Partnership. The RTP Advisory Board may adopt bylaws to aid in management of meetings. Unless otherwise determined by the Partnership, CA-MPO staff will facilitate meetings. Voting will be conducted according to the simplified Robert s Rules of Order. Deliverables: In addition to recommendations, the RTP Advisory Board would be responsible for supplemental transit products and deliverables. These deliverables would be focused on ensuring continued communication, coordination and collaboration. Documents and responsibilities include: Drafting Formal Agreements: The advisory Board would review existing arrangements and transit relationships, reviewing and drafting if necessary, formal contracts and agreements. The initial and primary task would be to address the most pressing problem, the overly complicated web of arrangements. Integrating Transit into Decision-Making: The RTP Advisory Board would work to integrate greater transit considerations into planning efforts around the region. The Board would have involvement with the MPO s Long Range Transportation Plan, vetting transit-related recommendations. It would also provide recommendations to local planning efforts and projects. Coordinated Transit Development Plans: Currently, the three transit providers have entirely separate planning documents. CAT and JAUNT must update their Transit Development Plan (TPD) every five years. In previous years, these were conducted separately but DRPT staff indicated these processes will be coordinated in the upcoming updates for Fiscal Year Whether completed through the TDP or as a document that later consolidates planning recommendations, the RTP is responsible for overseeing the region s transit planning process. Update RTA Study: The last RTA study dates nearly nine years. The RTP Advisory Board, in coordination with the CA-MPO, will consider updating the plan and development of a new report that will help the region determine if an RTA is feasible. The report should also address the many controversial decisions that are needed to establish an RTA. Page 4 of 6

7 Page 5 of 6 CA-MPO Regional Transit Partnership (RTP) Operational Framework RTP Bylaws and Mission: This advisory board may develop bylaws and a refined mission statement and course of work. Timeline: As there are immediate needs with coordinating transit systems, the City and County governing bodies requested that the RTP Advisory Board be established as soon as possible. The following timeline sets an outline for establishing the RTP and resolving pending concerns, while planning for future opportunities. Task 1: Approval of Concept - COMPLETED February 2017 The Board of Supervisors and City Council met in a joint meeting on February 14 th, to discuss transit coordination. Both bodies approved the concept for further development. Task 2: Formalizing Structure and Procedures - COMPLETED March June 2017 CA-MPO staff drafted a formal structure for the RTP that includes board membership, procedures, relationships with governing bodies and an MOU. Members of the RTP will have their legal counsel review the proposed structure, to verify legal aspects of the RTP. Task 3: Securing MPO Funding-COMPLETED March May 2017 The CA-MPO included RTP activities in the Unified Planning Work Program. This secures federal and state funding for staffing and administering the RTP. Task 4: Formal Approval May and July 2017 All governing boards will need to approve the final RTP proposal and MOUs to formally establish the RTP. The Board of Supervisors, City Council and JAUNT Corporation Board would provide these approvals, through resolution. Task 5: Convene the RTP Advisory Board August 2017 At the beginning of FY18, the RTP Advisory Board would convene its first meeting, reviewing the Operations Framework and MOU, as well as a work program. Task 6: Address Immediate Needs October December 2017 As its first focus, the RTP Advisory Board would work to address and refine the region s problem statement. Specifically, the Board would: 1. Formalize Agreements: The primary objective should be improving the relationship between the City and its biggest client, Albemarle County. The RTP should work with the City and County staff to develop a contract for services, based on examples secured by CA-MPO staff. The RTP Advisory Board should also draft agreements between CAT and UTS, for the Trolley and reciprocal services. These contracts may be renewed on an annual basis, but they will be critical in formalizing services and compensation. The process will allow all parties to communicate

8 CA-MPO Regional Transit Partnership (RTP) Operational Framework their needs and ensure a more collaborative solution, even if the final arrangement results in no changes to services or costs. 2. Improve Communication: The RTP will formalize a venue for CAT, JAUNT and UTS to communicate on new routes, stops, grant applications, driver training and other opportunities for collaboration. a. Receive the first of monthly ridership data from CAT, JAUNT, Rideshare. 3. Shared Facilities and Operations: The RTP will explore opportunities for shared vehicles maintenance and storage, as well as shared office space. Shared facilities could be a transition to a potential RTA, if the region decides to move forward with that option. Task 7: Transit Development Plans October March 2018 CAT and JAUNT will be working with DRPT to develop their updated Transit Development Plans. The RTP Advisory Board will be a conduit for directing input from the local officials and stakeholders. The Partnership will provide recommendations and guidance through that process. Task 8: Pursue RTA Assessment The next step would be an exploration of an RTA. The County and JAUNT would need to show how the City would benefit from a consolidated system. The RTP Advisory Board would also need to negotiate the many difficult decisions that goes into establishing an RTA. Most notably, the parties would need to focus discussion on funding an RTA. Page 6 of 6

9 Monthly Transit Ridership and Service Level Report July, 2017

10 Table of Contents Glossary... 3 Charlottesville Area Transit (CAT) Transit Route abbreviations... 3 JAUNT Commuter Route (Fixed)... 3 Executive Summary... 4 Charlottesville Area Transit (CAT)... 6 Monthly Summary of Total Ridership... 6 Total Ridership per Route... 7 Passengers per Revenue Hour per Route... 9 Passengers per Revenue Hour by Month Passengers per Revenue Mile by Month JAUNT Monthly Summary of Total Ridership by Passenger Origin Ridership by Commuter Routes Ridership by Type of Service Ridership by Type of Passenger Ridership by Public Riders Ridership by Financial Responsibility Passengers per Revenue Hour by Passenger Origin Passengers per Revenue Hour by Public Riders Rideshare Active Rideshare Registered Users by Locality Active Guaranteed Ride Home Registered Users by Locality Average Match Rate... 16

11 Glossary Fixed Route Service (FR): FR operate along a specific route according to a fixed or preset schedule. Each trip serves the same stops, origins and destinations, continuously, until service ends. Match Rate (Rideshare): Percentage of completed applications that are able to match with another commuter. This can only be calculated for new registrants each month, and doesn t have a total for all active users. No Service: This service typically occurs during federally recognized holidays, such as New Year's Day and Independence Day. No routes operate during these days. Previous Year: These sections refer to data for the same month in the previous year. Revenue Hours (RH): RHs are the hours of service where a bus is providing service to passengers. Revenue Mile (RM): RHs are the miles a bus travels on a route while providing service to passengers. Ridership: Ridership is the number of people using a public transportation service in a given time period. Year-to-Date (YTD): YTD numbers are the sum of values for a period beginning July 1st of the current fiscal year until the end of a specified month. Charlottesville Area Transit (CAT) Transit Route abbreviations Abbreviation Free T Route 1 Route 2 Route 3 Route 4 Route 5 Route Full Name UVA - Downtown East Market & PVCC 5th Street Station & Downtown Southwood & Belmont UVA Hospital, Fry s Spring & Downtown Barrack s Road & Walmart Abbreviation Route Full Name Route 6 Route7 Route 8 Route 9 Route 10 Route 11 Route 12 UVA Hospital & Downtown Fashion Square & Downtown Barracks Road & Downtown Greenbrier & Downtown Pantops & Downtown Fashion Square Mall, Rio Rd, & Downtown Walmart, UVA Hospital, Downtown JAUNT Commuter Route (Fixed) Routes Bus Stops Albemarle County Crozet, Scottsville, and Earlysville Buckingham County Downtown Charlottesville, UVA, Martha Jefferson, Scottsville Fluvanna County Stops along Route 15 and Route 29 Nelson County Lovingston Express Route, Roseland Route, Wintergreen Employment Route 3 Glossary

12 Executive Summary The purpose of this report is to provide monthly updates on existing transit options serving Albemarle, Fluvanna, Greene, Louisa and Nelson Counties, and City of Charlottesville. This document includes transit ridership data provided by Charlottesville Area Transit (CAT), JAUNT, as well as Rideshare, organized by transit routes, passenger origin, type of service, day of week, and other attributes. To illustrate changes taken place in ridership, comparisons are made to the previous month, and the same month of the previous year. What s new this month in transit? Charlottesville Area Transit Route 2 will have two new bus stops. The first bus (#20123) stop will be located near the 5th Street and Cleveland Avenue intersection. The second bus stop (#20110) will be installed near the Exxon Service Station on Bent Creek Road. In addition, the Park & Ride on Avon Street will become an official time point. Route 3 will also utilize Route 2's new bus stop (#20123) located near the 5th Street and Cleveland Avenue intersection. Route 4 will experience a shift in service frequencies. In early CAT held three public meetings to solicit feedback from passengers about proposed changes to Route 4. Based on the feedback received at these meetings and from comments received via phone, mail, and , CAT's proposed Option 2 was selected. In summary, Route 4 will have an increase in service frequency during the morning and evening commutes while midday and late night service will have a reduction in frequency. Route 6 will also utilize Route 2/3's new bus stop (#20123) located near the 5th Street and Cleveland Avenue intersection. In addition, two new bus stops (#16013 & #20147) will be added near Crescent Hall along the service drive between the building's entrance and the parking lot. The existing location will be discontinued. The change helps CAT avoid potential backups due to parked vehicles in the entrance drive. Routes 7/12 will experience several stop adjustments. The current bus stop (#16389) near the intersection of Emmet Street and Massie Road in the southbound direction will move farther south to the University Transit Service's (UTS) bus stop. With the closing of Kmart, CAT will no longer serve the bus stop (#16531) located in front of the store. Instead, a new bus stop (#20134) will be installed near Whole Foods. Route 7 will use the new Hillsdale Drive Extension to reach Zan Road. Route 8 will mimic Route 7's changes around Kmart. 4 Executive Summary

13 Route 9 will experience an alignment adjustment and schedule modifications. In early CAT held three public meetings to solicit feedback from passengers about proposed changes to Route 9. Based on the feedback received at these meetings and from comments received via phone, mail, and , CAT's proposed Option 1 was selected. In summary, Route 9 will add service to the new YMCA, West Main Street, and the Downtown Mall. Areas north of Kenwood Lane will no longer receive service. The route will operate seven days a week, an increase from the current six days a week. Route 10 will have a new bus stop added in the Pantops Shopping Center. The new bus stop (#20106) will be located near the Roses store. In addition, the departure times for Martha Jefferson Hospital will be shifted back by five minutes. Route 11 will have one bus stop relocated. The bus stop (#18261) currently installed along St. Clair at Peartree Lane (east side of the road) will move closer to the Smith Street intersection. 5 Executive Summary

14 Charlottesville Area Transit (CAT) Monthly Summary of Total Ridership Summary All Routes June, 2017 June, Change by Month Current YTD Total Previous YTD Total YTD Change Total Passengers 158, , % 2,189,612 2,356, % Total Revenue Hours 8,800 8, % 101, , % Total Revenue Miles 88,334 87, % 993,884 1,046, % Passengers/RH % % Passengers/RM % % 6 Charlottesville Area Transit (CAT)

15 Total Ridership per Route Total Ridership per Route All Routes Route June, 2017 % of Ridership June, Change by Month Current YTD Total % of YTD Ridership Previous YTD Total YTD Change Free T 38, % 44, % 737, % 745, % Route 1 3, % 3, % 45, % 53, % Route 2 4, % , % - - Route 3 9, % 10, % 110, % 120, % Route 4 10, % 9, % 117, % 119, % Route 5 18, % 17, % 220, % 235, % Route 6 6, % 7, % 76, % 84, % Route 7 43, % 55, % 582, % 749, % Route 8 8, % 9, % 98, % 96, % Route 9 2, % 1, % 29, % 26, % Route 10 5, % 5, % 64, % 66, % Route 11 5, % 4, % 61, % 57, % Route 12 1, % % 16, % - - Total 158, , % 2,189,612-2,356, % 7 Charlottesville Area Transit (CAT)

16 Total Ridership per Albemarle Funded Routes Total Ridership per Route Albemarle Funded Routes & University Rides Route June, 2017 % of Ridership June, Change by Month Albemarle Funded Routes University Rides 46, % 42, % 32, % 35, % All Service 158, , % 8 Charlottesville Area Transit (CAT)

17 Passengers per Revenue Hour per Route Passengers per Revenue Hour per RouteAll Routes All Routes Route June, 2017 June, Change by Month Free T Route Route Route Route Route Route Route Route Route Route Route Route Charlottesville Area Transit (CAT)

18 Passengers per Revenue Hour by Month Passengers per Revenue Hour by Month All Routes FY FY Month Passengers Revenue Hours Pass/RH Passengers Revenue Hours Pass/RH Change Pass/RH January 165,307 8, ,942 8, % February 183,948 7, ,881 8, % March 187,542 8, ,636 9, % April 189,731 8, ,332 8, % May 168,591 8, ,760 8, % June 158,096 8, ,627 8, % July 171,245 7, ,467 8, % August 196,711 8, ,493 8, % September 215,615 8, ,912 8, % October 209,130 9, ,688 9, % November 189,846 8, ,053 8, % December 153,850 8, ,939 8, % Total 2,189, , ,356, , % 10 Charlottesville Area Transit (CAT)

19 Passengers per Revenue Mile by Month Passengers per Revenue Mile by Month All Routes FY FY Month Passengers Revenue Hours Pass/RM Passengers Revenue Hours Pass/RM Change Pass/RM January 165,307 81, ,942 81, % February 183,948 72, ,881 85, % March 187,542 82, ,636 91, % April 189,731 79, ,332 85, % May 168,591 88, ,760 85, % June 158,096 88, ,627 87, % July 171,245 80, ,467 91, % August 196,711 87, ,493 87, % September 215,615 84, ,912 86, % October 209,130 87, ,688 92, % November 189,846 78, ,053 83, % December 153,850 83, ,939 88, % Total 2,189, , ,356,730 1,046, % 11 Charlottesville Area Transit (CAT)

20 JAUNT Monthly Summary of Total Ridership by Passenger Origin Total Number of Passengers by Origin Passenger Origin April, 2017 % Change FY16 to FY17 YTD FY16 YTD FY17 % Change FY16 to FY17 Charlottesville 10,367 10,563 10,003-5% 114, ,256 3% Albemarle 11,204 11,190 11,327 1% 113, ,821 4% Nelson 1,530 1,513 1,603 6% 17,466 18,304 5% Fluvanna 1,223 1, % 11,636 11,899 2% Louisa 1,715 1,574 1,316-16% 17,925 15,294-15% Buckingham ,071 18% 10,296 10,748 4% Total 26,965 26,955 26,316-2% 285, ,322 3% by Commuter Routes Total Number of Passengers by Commuter Routes Commuter Routes April, 2017 % Change FY16 to FY17 YTD FY16 YTD FY17 % Change FY16 to FY17 Albemarle County Buckingham County Fluvanna County Nelson County Total 12 JAUNT

21 by Type of Service Total Number of Passengers by Type of Service Type of Service April, 2017 % Change FY16 to FY17 YTD FY16 YTD FY17 % Change FY16 to FY17 Medical 7,379 6,527 6,368-2% 71,107 69,644-2% Elderly and Disabled 9,334 10,382 11,270 9% 114, ,997 4% Children & Youth 1,244 1,804 1,966 9% 15,681 14,634-7% Nutrition Services 1,306 1,584 1,081-32% 13,132 10,508-20% Rural Routes 7,702 6,658 6,446-3% 70,710 78,539 11% Total 26,965 26,955 27,131 1% 285, ,322 3% by Type of Passenger Total Number of Passengers by Type Type of Passenger April, 2017 % Change FY16 to FY17 YTD FY16 YTD FY17 % Change FY16 to FY17 Youth 2,803 3,046 2,658-13% 26,598 23,701-11% Adult 14,502 14,183 14,759 4% 153, ,106 5% Elderly 9,660 9,726 10,063 3% 105, ,679 4% Disabled (ADA) 12,212 11,994 12,477 4% 134, ,213-1% Disabled (All Passengers) 21,154 20,810 19,927-2% 218, ,385 2% 13 JAUNT

22 by Public Riders Total Number of Passengers by Passenger Origin (Public Riders) Passenger Origin April, 2017 % Change FY16 to FY17 YTD FY16 YTD FY17 % Change FY16 to FY17 Charlottesville 6,736 6,688 6,378-5% 72,580 69,251-5% Albemarle 9,315 9,210 9,378 2% 97,852 98,309 0% Nelson 1,111 1,106 1,232 11% 13,247 13,643 3% Fluvanna % 8,647 7,828-9% Louisa 1,268 1,166 1,088-7% 13,813 12,099-12% Buckingham ,071 18% 10,296 10,748 4% Total 20,256 19,959 19,844-1% 216, ,878-2% by Financial Responsibility Total Number of Passengers by Financial Responsibility Passenger Origin April, 2017 % Change FY16 to FY17 YTD FY16 YTD FY17 % Change FY16 to FY17 Public 20,256 19,959 19,844-1% 216, ,878-2% Agency 6,709 6,996 6,472-7% 69,167 81,444 18% 14 JAUNT

23 Passenger Origin Passengers per Revenue Hour by Passenger Origin Passengers per Revenue Hour by Passenger Origin July, 2017 Current Year Previous Year Passengers Revenue Hours Pass/RH Passengers Revenue Hours Pass/RH Change Pass/RH Charlottesville 10,003 2, ,563 3, % Albemarle 11,327 3, ,190 4, % Nelson 1, , % Fluvanna , % Louisa 1, , % Buckingham 1, % Total 26,316 8, ,955 9, % Passenger Origin 15 JAUNT Passengers per Revenue Hour by Public Riders Passengers per Revenue Hour by Public Riders July, 2017 Current Year Previous Year Passengers Revenue Hours Pass/RH Passengers Revenue Hours Pass/RH Change Pass/RH Charlottesville 6,378 2, ,688 2, % Albemarle 9,378 3, ,210 3, % Nelson 1, , % Fluvanna % Louisa 1, , % Buckingham 1, % Total 19,844 6, ,959 7, %

24 Rideshare Active Rideshare Registered Users by Locality Active Rideshare Registered Users by Locality of Origin User Origin June, 2017 June, 2017 Change FY16 to FY17 Charlottesville Albemarle Nelson Fluvanna Louisa Buckingham Total Active Guaranteed Ride Home Registered Users by Locality Active Guaranteed Ride Home Registered Users by Locality of Origin User Origin June, 2017 June, 2017 Change FY16 to FY17 Charlottesville Albemarle Nelson Fluvanna Louisa Buckingham Total Average Match Rate Average Match Rate June, 2017 June,2017 Change by month Match Rate 66% 80% 75% 9% 16 Rideshare

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