SCIC-IRT SJ AB Sweden

Transcription

1 SCIC-IRT SJ AB Sweden

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3 Table of contents SCIC IRT Sweden 1 Introduction Legal basis of carriage Carriage is governed by: Scope Application, changes, additions Tariff (definition) Rail passes Children Travel ticket Dogs and other pets Groups Accounting Refunds Miscellaneous Reservation on non IRT Trains SJ AB Timetable Available tariffs Compartment types Available tariffs SJ AB Night trains Contact information

4 1 Introduction SCIC IRT Sweden This document describes the offers that can be booked as IRT-tickets with SJ AB in the Swedish system, PETRA (system 74). The purpose of the document is to give an overview of tariff codes, placement types and general regulations that applies to the different carriers that offers IRT tickets. SJ AB Long distance- and regional rail service throughout Sweden. 2 Legal basis of carriage Carriage is governed by: Convention concerning International Carriage by Rail (COTIF) including the Uniform rules concerning the Contract of International Carriage of Passengers by Rail (CIV) Regulation (EC) No 1371/2007 of the European Parliament and the Council of 23 October 2007 on rail passengers rights and obligations (PRR) The General Conditions of Carriage for Rail Passengers (GCC-CIV/PRR) Special Conditions of International Carriage for Journeys using Integrated Reservation Tickets (SCIC-IRT) 2.2 Scope The current Special Conditions of Carriage apply to the trains where seats can be reserved and for which an IRT ticket has been issued. If trains are rerouted, the current Special Conditions of Carriage shall apply to the routes used. When the service comprises several fare structures, the current Special Conditions of Carriage shall apply only to the section covered by an IRT train market price. 2.3 Application, changes, additions These Special Conditions of Carriage are drafted in English. They are valid from Any alterations made will be applicable from the day of their publication. 2.4 Tariff (definition) This tariff is a market-priced commercial product subject to special conditions of use. The fare range covers the different offers proposed for the IRT trains SJ AB. These offers may be changed over time. Most tariffs are subject to the Yield Management. Price quote functionality is available over the Hermes network. 2.5 Rail passes The tariff Pass (tariff code 44) is valid with: Interrail Global Pass, Interrail One Country Pass issued for Sweden, Eurail Pass, Eurail Youth Pass, Eurail Select Pass, Eurail Sweden Pass, Eurail Regional Pass issued for Sweden. 4

5 2.5.1 Children SCIC IRT Sweden Tariff code 73: If used together with tariff code 72 or 87 it gives a ticket with child price. One adult may be accompanied by max. 2 children under 16 years in 2 nd class, If the tariff code 73 is used separately the Youth price is given. The price for a child accompanying an adult may vary with respect to the carrier and the tariff. 2.6 Travel ticket Tickets for Swedish trains, where seats can be reserved; can only be sold as IRT tickets. There are only one way fares when issuing an IRT ticket. Tickets must be issued electronically via approved booking system and be linked to a reservation. Manually issued tickets are not accepted. All tickets are based on one-way fares. 2.7 Dogs and other pets The customer can bring up to two dogs or other pets without cost, however only in special compartments (see sections compartment type ). SJ accepts Youth tickets for dogs and other pets when an extra seat is needed. 2.8 Groups Special fares may apply for groups traveling on SJ AB the issuing railway may request a price via to: gruppresor@sj.se. 2.9 Accounting The IRT offers are accounted according to the rules in the UIC Leaflet Refunds An IRT ticket may be refunded in full if it is not used at all, under the condition that the ticket has been cancelled before departure of the train. If the ticket has not been cancelled no refund is possible. For certain reduced fares no refund is granted. An amount may be deducted from the refunded fare by the distributor. The reduced amounts due to the cancellation of tariffs 76 and 87 are transferred automatically in the cancellation answer via HERMES if the requesting railway does not indicate any specific codes in the element 74 of the cancellation request (in element 74 only the values 01 and 04 are accepted). 4 Miscellaneous The IRT (global price) tickets can be issued during the whole reservation period. Reservation period may be up to 6 month, but can be much shorter close change of timetable. The IRT tickets are only valid on the trains (day, time, date) for which they are issued. Stops during the journey, other than those scheduled for a connecting service are not allowed when travelling with a global priced ticket. 5

6 SCIC IRT Sweden 5 Reservation on non IRT Trains Tickets for some regional trains are issued as NRT. The price for the seat is set by the requesting system. N.B SCIC-NRT SWEDEN 6

7 SCIC IRT Sweden 6 SJ AB 6.1 Timetable Timetables can be found on: 7

8 SCIC IRT Sweden Name of offer 6.2 Available tariffs Correspond to domestic offer Class Code HERMES Available to Pass Pass 1, 2 44 Customers having a pass offer. Business Adult 1 klass biljett (1 st class) 2 klass biljett (2 nd class) Sales conditions Refund of tickets cancelled before departure Refund of tickets not cancelled 1, 2 72 All customers Child Barn 2 73 Children under 16 years travelling with an adult in 2 nd class, if the tariff code 73 is combined with the tariff codes 18, 72 or 87 in the same HERMES transaction. Supersaver APEX Youth Ungdom ej ombokningsbar, ej återbetalningsbar 2 76 Customers under 26 years Child Medföljande barn 2 80 Maximum 2 children under 16 years travelling with an adult in 2 nd class, if the reservation is made separately without any combination with other tariff codes. Youth Ungdom 2 86 Customers under 26 years Supersaver APEX 1 klass/2 klass, ej ombokningsbar, ej återbetalningsbar Sales until departure of the train Customer must be able to prove age during journey Customer must be able to prove age during journey 1,2 87 All customers Sales until departure of the train % 0 % 100% 0% 0 % 0 % 6.3 Compartment types Compartment types available on SJ day trains (n.b. that all trains may not convey all possible compartment types) Hermes field 37: Description: 05 If possible seats at a table 41 Place with animals 08 Places with easy access (PRM:s) 11 Quiet compartment 56 Wheelchair places without an additional seat 06 Wheelchair places with an additional normal place 8

9 Name of offer SCIC IRT Sweden 6.4 Available tariffs SJ AB Night trains Correspond to domestic offer Class Pass Pass C, T3, D17, S17 Business Adult 1 klass biljett (1 st class) 2 klass biljett (2 nd class) C, T3, D17, S17 Code HERME S Available to 44 Customers having a pass offer. Child Barn C, T3 73 Children under 16 years travelling with an adult in 2 nd class (C or T3), if the tariff code 73 is combined with the tariff codes 72 or 87 in the same HERMES transaction. Supersaver APEX Youth Ungdom, ej ombokningsbar, ej återbetalningsbar Sales conditions Refund of tickets cancelled before departure Refund of tickets not cancelled 72 All customers C, T3, D17 76 Customers under 26 years. Sales until departure of the train Child Medföljande barn 2 80 Maximum 2 children under 16 years travelling with an adult in 2 nd class (C or T3), if the reservation is made separately without any combination with other tariff codes. Customer must be able to prove age during journey Youth Ungdom C, T3, D17 86 Customers under 26 years Customer must be able to prove age during journey Supersaver APEX Vuxen, ej ombokningsbar, ej återbetalningsbar C, T3, D17, S17 87 All customers Sales until departure of the train 0 % 0 % 0 % 6) 0 % C = couchette, T3 = 3 berth, D = double, D17 = double with shower/wc to be reserved with UIC code 17 in element 37 compartment request, S = Single, S17 = Single with shower/wc to be reserved with UIC code 17 in element 37 compartment request For seat reservations in night trains, see paragraph 8.2 9

10 7 Contact information SCIC IRT Sweden Linkon provides booking support for the Swedish carriers via Claims for compensations should be addressed directly to SJ AB Linkon AB Vasagatan Stockholm SJ AB Stockholm 10