Designing for ease of future maintenance

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1 Passenger Experience Conference 2014 Olaf Bischof HO Maintenance System Engineering - Airbus Designing for ease of future maintenance Breakout Session 4 Protecting the Brand: Cabin Maintenance

2 Designing for ease of future maintenance All too often design is fixed before the maintenance team give their input. How do you get the topic of maintenance early in the design process, encourage design and development teams to test for maintenance and get sign-off from the maintenance team? How do you design in the requirement for unscheduled cabin maintenance during aircraft turn-around? How do you educate designers about what maintenance people require?

3 Passenger experience AIX Designing for Ease of future Maintenance

4 Keeping up branding and passenger experience through maintenance AIX Designing for Ease of future Maintenance

5 Delay margin 15 min Putting unscheduled line maintenance (ULM) into context Expectation: Day to day operation with high functional availability Turn-around time On gate Cargo unloading Bridge positioning Bridge positioning Deboarding Deboarding Cleaning / refuelling Potable and waste water Cabin maintenance Catering Critical operations Max maintenance operations Cargo loading Boarding Bridge removal Boarding 90 min Bridge removal Off gate OI Means - - Reliable product and - Maintenance friendly architecture - Mature fault-isolation capability - Physical maintainability - Quality manuals staying within - Cost target (DMC) OI = Operational Interruption

6 A350 XWB: Involvement of maintenance along the V&V process Virtual reality investigation EPSU Design optimization ASP V&V during Validation phase Building on experience RBE DMU EMU Supplier selection PROTO- TYPE

7 A350 XWB: Involvement of maintenance along the V&V process Highly accelerated lifetime tests (HALT) for electronic equipment V&V from requirements to product Initial maintenance tests on hardware EMU PROTO- TYPE FIB

8 A350 XWB: Involvement of maintenance along the V&V process Maintenance task analysis (MTA) verification Operability test campaign (OTC) Post Flight Report (PFR) V&V during Verification phase FIB Cab 0 FAL FT Maintenance maturity BITE testing

9 Education of designers about what maintenance people require Training of designers performed by maintenance engineers Operability & maturity E-maintenance like Build-in Test Equipment (BITE) Training of maintenance engineers Operability is Airbus key competence! Internship at Airlines or MRO/ Airline experienced team members Training by Airline/ MRO representatives Embedding maintenance engineers in development plateaus Management commitment: Key roles assigned like HO Operability & Maturity in Chief Engineering For A350 XWB: Airline Office - representatives of the first customers in-house

10 Conclusion: What does it need to integrate maintenance aspects end-to-end? Efficient Cabin & Cargo - reliable / robust - maintainable Operationally efficient architecture $ Processes Skills/ competencies A350 XWB - Benchmark of end-to-end involvement of maintenance Methods/ tools Organization

11 Airbus Operations GmbH. All rights reserved. Confidential and proprietary document. This document and all information contained herein is the sole property of Airbus Operations GmbH. No intellectual property rights are granted by the delivery of this document or the disclosure of its content. This document shall not be reproduced or disclosed to a third party without the express written consent of Airbus Operations GmbH. This document and its content shall not be used for any purpose other than that for which it is supplied. The statements made herein do not constitute an offer. They are based on the mentioned assumptions and are expressed in good faith. Where the supporting grounds for these statements are not shown, Airbus Operations GmbH. will be pleased to explain the basis thereof. AIRBUS, its logo, A300, A310, A318, A319, A320, A321, A330, A340, A350, A380, A400M are registered trademarks. Thank you for your attention!

12 Abbreviations ASP BITE CAB 0 DMC DMU EMU EPSU FIB FAL FT MAMA OTC RBE V&V Attendant Service Panel Build-in Test Equipment Cabin 0 Test bench equally to Iron Bird of the Aircraft Direct Maintenance Cost Digital Mock-Up Engineering Mock-Up Emergency Power Supply Unit Functional Integration Bench System Test Bench Final Assembly Line Flight Test Maintenance Maturity embedded in Airline 1 activities of Flight Test Operability Test Campaign Requirement Based Engineering Validation & Verification Process from Idea to Product

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