THE FLIGHT ATTENDANTS

Transcription

1 FLIGHT ATTENDANT AGREEMENT BETWEEN NETJETS AVIATION, INC. AND THE FLIGHT ATTENDANTS IN THE SERVICE OF NETJETS AVIATION, INC. AS REPRESENTED BY INTERNATIONAL BROTHERHOOD OF TEAMSTERS AIRLINE DIVISION LOCAL 284 As modified under the ReOpener Agreement signed 09/13/2006

2 TABLE OF CONTENTS SECTION 1: RECOGNITION... 4 SECTION 2: MANAGEMENT RIGHTS...Error! Bookmark not defined. SECTION 3: DEFINITIONS...Error! Bookmark not defined. SECTION 4: QUALIFICATIONS...Error! Bookmark not defined. SECTION 5: SENIORITY...Error! Bookmark not defined. SECTION 6: TRAINING AND PROFICIENCY...Error! Bookmark not defined. SECTION 7: FURLOUGH AND RECALL...Error! Bookmark not defined. SECTION 8: VACATIONS...Error! Bookmark not defined. SECTION 9: UNIFORMS...Error! Bookmark not defined. SECTION 10: SICK LEAVE WITH PAY...Error! Bookmark not defined. SECTION 11: RESERVED...Error! Bookmark not defined. SECTION 12: EQUAL OPPORTUNITY...Error! Bookmark not defined. SECTION 13: HOME BASE AIRPORTS AND DOMICILES...Error! Bookmark not defined. SECTION 14: SPECIAL ASSIGNMENTS...Error! Bookmark not defined. SECTION 15: MOVING EXPENSES...Error! Bookmark not defined. SECTION 16: LEAVES OF ABSENCE...Error! Bookmark not defined. SECTION 17: LABOR-MANAGEMENT COOPERATION...Error! Bookmark not defined. SECTION 18: UNION REPRESENTATION...Error! Bookmark not defined. SECTION 19: SCHEDULING...Error! Bookmark not defined. SECTION 20: TRAVEL EXPENSE...Error! Bookmark not defined. SECTION 21: GRIEVANCE PROCEDURE...Error! Bookmark not defined. SECTION 22: SYSTEM BOARD OF ADJUSTMENT...Error! Bookmark not defined. SECTION 23:GENERAL CONDITIONS...Error! Bookmark not defined. SECTION 24: INSURANCE AND OTHER BENEFITS...Error! Bookmark not defined. SECTION 25: PHYSICAL EXAMINATION...Error! Bookmark not defined. SECTION 26: INTERNMENT, PRISONER, MISSING OR HOSTAGEError! Bookmark not defined. 2 As Modified under the ReOpener Agreement signed 09/13/2006

3 SECTION 27: SALARY, OVERTIME, EXTENDED DAYS, MISCELLANEOUS Error! Bookmark not defined. SECTION 28: HOURS OF SERVICE...Error! Bookmark not defined. SECTION 29: 401K RETIREMENT PLAN...Error! Bookmark not defined. SECTION 30: DURATION...Error! Bookmark not defined. 3 As Modified under the ReOpener Agreement signed 09/13/2006

4 AGREEMENT This Agreement is entered into by and between NetJets Aviation, Inc. (hereinafter "Company") and the International Brotherhood of Teamsters, Airline Division (hereinafter "Union") as representative of Flight Attendants of the Company pursuant to the terms of the Railway Labor Act, as amended, (hereinafter the "Act" or RLA) in the mutual interests of the Flight Attendants and the Company to promote the safety and continuity of air transportation, to further the efficiency and economy of operations, and to provide for orderly collective bargaining relations pertaining to rates of pay, rules or working conditions, between the Company and its Flight Attendants. SECTION 1 RECOGNITION 1.1 Pursuant to the certification by the National Mediation Board in Case No. R-6820 dated July 12, 2001, this Agreement is made and entered into between NetJets Aviation, Inc., hereinafter referred to as "Company" and the International Brotherhood of Teamsters, hereinafter referred to as "Union", representing the employees composing the craft and class of Flight Attendants. The Company or employees will not negotiate individually on matters covered by this Agreement. 1.2 This Agreement shall supersede all previous Agreements by and between the Company and the Union or any other labor organization or individual with respect to the Flight Attendants described above and shall constitute the sole Agreement between the Company and the Union. Any and all agreements made by the parties shall be reduced to writing and signed by the authorized representatives. An authorized representative of the Union shall be any authorized agent of the Teamsters Airline Division, including the President or Business Agent of Local As Modified under the ReOpener Agreement signed 09/13/2006

5 1.3(a) This Agreement covers all Flight Attendants in the employ of the Company who are employed and assigned within the United States and its territories, and Flight Attendants in such positions when assigned to those segments of international passenger flights flown, or under the functional control of, the Company, its affiliates, or the Company s parent corporation, NetJets, Inc., which originate or terminate in the United States and its territories, and also Flight Attendants in such positions when assigned at the discretion of the Company on other international passenger flights, or to a foreign domicile pursuant to this Agreement; provided, all flights referenced herein are flown by pilots on the NetJets Aviation, Inc. Seniority List. Any Canadian NetJets Program established by the Company, its parent or any affiliate shall be covered by this Agreement. 1.3(b) All present and future Flight Attendant Services offered to owners/lessees/customers of the Company or its affiliates on aircraft operated by Pilots on the Pilot System Seniority List of NetJets Aviation, Inc. shall be performed exclusively by the Flight Attendants on the NetJets Aviation, Inc. Flight Attendant System Seniority List under the terms of this Agreement. 1.3(c) In the event that the NetJets-IBT Pilot System Board of Adjustment finds the Company to have violated any provision relating to allocation of flying in Section 1 of the Agreement between the International Brotherhood of Teamsters and NetJets Aviation, Inc. dated July 13, 1998, as it may be amended from time to time, (1) Flight Attendants covered by this Agreement shall thereafter perform Flight Attendant Services on any and all new flying allocated to NetJets Pilots as a result of the award of the System Board of Adjustment; and (2) the Union may file a grievance under Sections 21 this Agreement for 5 As Modified under the ReOpener Agreement signed 09/13/2006

6 the limited purpose of seeking relief for any loss of compensation suffered by one or more Flight Attendants as a result of the violation. 1.4 Successor Transactions 1.4(a)(i) The Agreement shall be binding upon the parties hereto and their successors and assigns. Any transaction that involves a transfer (in a single transaction or in a series of related multi-step transactions) to a Successor of ownership or control of the Company and/or substantially all of its assets shall be a Successor Transaction and subject to this Agreement. 1.4(a)(ii) No contract or other legally binding commitment involving the transfer of ownership or control pursuant to a Successor Transaction will be signed or otherwise entered into unless it is agreed, as a material and irrevocable condition of entering into, concluding and implementing such transaction that the Successor shall assume the employment of Flight Attendants on the NetJets Aviation, Inc. Flight Attendant System Seniority List in accordance with the status quo consisting of the applicable rates of pay, rules and working conditions set forth in this Agreement (including its merger protections). 1.4(a)(iii) The Company shall give written notice of the existence of this Agreement, and a copy of this Agreement to any proposed Successor before the Company and the proposed Successor enter into any arrangement or agreement in principle with respect to a potential Successor Transaction. A copy of the notice submitted to the proposed Successor shall be provided to the Union under standard confidentiality agreements at the Company s request when permitted by applicable law, regulations and any confidentiality agreements, the latter of which 6 As Modified under the ReOpener Agreement signed 09/13/2006

7 will not extend beyond the negotiation of the written definitive agreement. 1.4(b) Cabin Crew Member Protections In the Event of a Successorship Transaction Unless otherwise agreed, the following provisions shall apply in the event of a Successor Transaction that may affect the employment and/or seniority rights of Flight Attendants on the NetJets Aviation, Inc. Flight Attendant System Seniority List. These provisions shall apply if the Company is acquired by another air carrier, and shall bind the Successor or surviving air carrier regardless of the form of the transaction. 1.4(b)(i) The integration of the seniority lists of the respective flight attendant groups shall be governed by Sections 3 and 13 of the Allegheny-Mohawk Labor Protective Provisions ( LPPs ). The parties shall promptly initiate the seniority integration procedures of Sections 3 and 13 following announcement of an operational merger affecting the seniority of the flight attendant groups. The Company or other Successor, as appropriate, shall accept the integrated seniority list. There will be no system flush or removal of flight attendants from their positions as a result of seniority list integration. 1.4(b)(ii) Prior to integration of seniority lists in accordance with paragraph (b)(i) above, the parties shall negotiate a mutually agreeable fence agreement. The fences shall remain in effect until seniority lists and CBAs are merged. Until the fences are removed, all aircraft (including orders and options to purchase aircraft) and the operations of each pre-transaction carrier shall remain separated. If the fence agreement cannot be reached within sixty (60) days of a request by either party to begin negotiations, all unresolved issues shall be submitted to interest arbitration. The arbitrator s resolution of the disputed issues shall be on an issue- 7 As Modified under the ReOpener Agreement signed 09/13/2006

8 by-issue basis, rather than a total package basis, and shall be binding on the parties with respect to the particular dispute, but shall have no precedential or binding effect on other or future disputes arising under this subparagraph. 1.4(b)(iii) Unless and until an operational merger is finally effectuated, the Union will continue to be recognized as the representative of the pre-merger Flight Attendant craft or class to the extent provided by law. In the event of an operational merger, the representative of the post-merger craft or class will be established pursuant to Section 2, Ninth of the Railway Labor Act, as amended. 1.4(b)(iv) Prior to an operational merger, the surviving air carrier and the representative of the consolidated, post-merger Flight Attendant craft or class will negotiate modifications to the collective bargaining agreement necessary to permit the integration. If a modified agreement is not executed within nine (9) months from the date a final and binding integrated Flight Attendant Seniority List is issued, the parties shall submit outstanding issues to binding interest arbitration. The arbitrator s resolution of the disputed issues shall be on an issueby-issue basis, rather than a total package basis, and shall be binding on the parties with respect to the particular dispute, but shall have no precedential or binding effect on other or future disputes arising under this subparagraph. Until such time as a fully merged agreement is reached, either through bargaining or arbitration, the surviving air carrier may continue to operate the two carriers separately. 1.4(b)(v) The Company will not furlough or involuntarily displace any Flight Attendants on the NetJets Aviation, Inc. Flight Attendant System Seniority List in 8 As Modified under the ReOpener Agreement signed 09/13/2006

9 anticipation of a Successorship Transaction in order to deprive them of the protection provided by this Section. 1.4(b)(vi) Pending the operational merger of the pre-transaction carriers and the Flight Attendant collective bargaining agreements and seniority lists, no Flight Attendant on the NetJets Aviation, Inc. Flight Attendant System Seniority List shall be furloughed or reduced in status as a result of the transaction. Flight Attendants who are furloughed shall be entitled to the greater of furlough pay computed in accordance with the amalgamated agreement, or furlough pay computed under Section 7.10 of this Agreement. 1.4(c) Cabin Crew Member Protections in the Event of an Acquisition of an Air Carrier. Unless otherwise agreed, the following provisions shall apply in the event that the Company or its affiliates acquire another air carrier, and the transaction may affect the employment and/or seniority rights of Flight Attendants on the NetJets Aviation, Inc. Flight Attendant System Seniority List. 1.4(c)(i) If flight attendants of the acquired carrier are hired by the Company, the seniority lists of the respective Flight Attendant groups shall be governed by Sections 3 and 13 of the Allegheny-Mohawk Labor Protective Provisions ( LPPs ). The parties shall promptly initiate the seniority integration procedures of Sections 3 and 13 following announcement of an operational merger affecting the seniority of the flight attendant groups. The Company or other Successor, as appropriate, shall accept the integrated seniority list. There will be no system 9 As Modified under the ReOpener Agreement signed 09/13/2006

10 flush or removal of flight attendants from their positions as a result of seniority list integration. 1.4(c)(ii) Prior to integration of seniority list in accordance with paragraph (c)(i) above, the parties shall negotiate a mutually agreeable fence agreement. The fences shall remain in effect for the period of time the acquired carrier continues as a separate transportation system. Until the fences are removed, all aircraft (including orders and options to purchase aircraft) and the operations of each pretransaction carrier shall remain separated. If the fence agreement cannot be reached within sixty (60) days of a request by either party to begin negotiations, all unresolved issues shall be submitted to interest arbitration. The arbitrator s resolution of the disputed issues shall be on an issue-by-issue basis, rather than a total package basis, and shall be binding on the parties with respect to the particular dispute, but shall have no precedential or binding effect on other or future disputes arising under this subparagraph. 1.4(c)(iii) Unless and until an operational merger is finally effectuated, the Union will continue to be recognized as the representative of the pre-merger Flight Attendant craft or class to the extent provided by law. In the event of an operational merger, the representative of the post-merger craft or class will be established pursuant to Section 2, Ninth of the Railway Labor Act, as amended. 1.4(c)(iv) If flight attendants of the acquired carrier are hired by the Company, the Agreement shall be modified in those respects necessary to permit the integration through negotiations between the surviving air carrier and the representative of the consolidated, post-merger flight attendant craft or class. If a modified 10 As Modified under the ReOpener Agreement signed 09/13/2006

11 agreement is not executed within nine (9) months from the date a final and binding integrated flight attendant seniority list is issued, the parties shall submit outstanding issues to binding interest arbitration. The arbitrator s resolution of the disputed issues shall be on an issue-by-issue basis, rather than a total package basis, and shall be binding on the parties with respect to the particular dispute, but shall have no precedential or binding effect on other or future disputes arising under this subparagraph. Until such time as a fully merged agreement is reached, either through bargaining or arbitration, the surviving air carrier may continue to operate the two carriers separately. 1.4(c)(v) The Company will not furlough or involuntarily displace any Flight Attendants on the NetJets Aviation, Inc. Flight Attendant Seniority List in anticipation of a Successorship Transaction in order to deprive them of the protection provided by this Section. 1.4(c)(vi) Pending the operational merger of the pre-transaction carriers and seniority lists, no Flight Attendant on the NetJets Aviation, Inc. Flight Attendant System Seniority List shall be furloughed or reduced in status as a result of the transaction. 1.4(c)(vii) The Company may operate the acquired carrier under the parties fence agreement for a reasonable period following acquisition to enable consolidation of operations. 1.5 Foreign Operations 1.5(a) The Company shall continue to be subject to the Railway Labor Act, as amended, with its headquarters, senior management and Flight Operations Department situated 11 As Modified under the ReOpener Agreement signed 09/13/2006

12 within the United States. This provision shall not apply to international program affiliates of NetJets, Inc. (e.g. NetJets Europe, NetJets Middle East). 1.5(b) The Company and its affiliates shall not open a foreign Flight Attendant domicile to perform work covered by this Agreement, except in accordance with the procedures of Section 13 of the Agreement. 1.5(c) Flight Attendants assigned to such domicile shall be covered by all terms of this Agreement and applicable Letters of Agreement, subject to the outcome of the Section 13 procedure, and shall continue to enjoy all the rights, privileges and immunities of the Railway Labor Act, to the extent permitted by the law of the host country. 1.5(d) Disputes concerning Flight Attendants based at foreign domicile shall be heard pursuant to Articles 1.8, 21 and 22 of this Agreement, and the decision of the arbitrator shall be enforceable in the same manner as arbitration awards in disputes concerning Flight Attendants based in the United States. 1.6 Information Sharing A Committee consisting of no more than three (3) Company representatives and three (3) Union representatives, including the Director of Labor Relations and FAEC Chairperson, will be created to monitor, as required, the implementation of Section 1 of this Agreement (except Sections 1.1 and 1.2). At the request of the Committee, the Company shall provide the Committee with documents and information reasonably necessary to determine compliance with the requirements of the Section. Proprietary, sensitive, or confidential information shall be reviewed by the Committee under standard confidentiality agreements at the Company s request. 12 As Modified under the ReOpener Agreement signed 09/13/2006

13 1.7 Expedited Arbitration A grievance filed by the Union alleging a violation of Section 1 of this Agreement (excluding Sections 1.1 and 1.2) shall bypass the initial steps of the grievance procedure and shall be submitted and heard on an expedited basis under Section 22 before the System Board of Adjustment sitting with a neutral arbitrator. The neutral arbitrator shall be selected from the panel set up pursuant to Section 1.8(f). The dispute shall be heard no later than sixty (60) days following the submission to the System Board of Adjustment (subject to the availability of the neutral) and decided no later than forty-five (45) days after submission to the Board, unless the parties agree otherwise in writing. 1.8 New Equipment The Company may undertake new forms of business and introduce new equipment or methods of doing business affecting Flight Attendants covered by this Agreement. 1.8(a) In those instances where the Company introduces new equipment, including derivative types and models of existing aircraft operated by the Company or aircraft similar to the existing aircraft operated by the Company and intends to assign Flight Attendants to such aircraft, the rates of pay, rules and working conditions applicable to such aircraft will be based on the Agreement. 1.8(a)(i) Any disputes about the operation of this provision shall be submitted to arbitration under Section 22 of this Agreement. 1.8(b) In those instances where the Company contemplates assigning Flight Attendants to an aircraft type or model dissimilar to the existing aircraft to which Flight Attendants are currently assigned, considering such factors as weight, flight range and fractional share 13 As Modified under the ReOpener Agreement signed 09/13/2006

14 price, the Company shall provide prompt written notice to the FAEC Chairperson and the President of Local 284. The parties may meet at any time prior to, but no less than one hundred eighty (180) days before the introduction of the new/dissimilar type of equipment to negotiate the applicable rates of pay and rules. 1.8(c) In those instances where the Company undertakes a new form of business or introduces a new method of doing business affecting flight attendants covered by this Agreement, the Company shall provide prompt written notice to the FAEC Chairperson and the President of Local 284. The parties may meet at any time prior to, but no less than one hundred eighty (180) days before the undertaking of the new form of business or introduction of the new method of doing business to negotiate the applicable rates of pay, rules and/or working conditions. 1.8(d) If the parties are unable to reach agreement on the issues bargained under subsections (b) and (c) by the sixtieth (60th) day prior to the date of the introduction of the new/dissimilar type of equipment, new form of business, or new method of doing business, they shall submit their respective last offers on disputed matters to interest arbitration. The arbitrator s resolution of the disputed issues shall be on an issue-by-issue basis, rather than a total package basis, and shall be binding on the parties with respect to the particular dispute, but shall have no precedential or binding effect on other or future disputes arising under Section (e) The Company may operate the new type of equipment, including the supersonic aircraft, undertake the new form of business or introduce the new method of doing business prior to reaching an agreement with the Union on all disputed issues, or the issuance of an arbitrator s final decision, whichever is applicable. The parties agree that 14 As Modified under the ReOpener Agreement signed 09/13/2006

15 the agreement or the arbitrator's decision will be retroactive to the commencement of operations of the new/dissimilar equipment, undertaking the new form of business or introduction of the new method of doing business. Rates of pay, rules and/or working conditions will be retroactive to the first day of the operation of the new/dissimilar type of equipment, undertaking the new form of business or introduction of the new method of doing business. 1.8(f) Given the unique and complex nature of the Company s business, the parties agree to establish a panel of seven (7) arbitrators with aviation-related experience to hear disputes arising under Section 1.8. Said panel will be established within ninety (90) days of the date of ratification of this Agreement. The Union and Company will each submit the names of four (4) arbitrators willing to preside on the panel. The winner of a coin toss will have the choice of striking one (1) of the eight (8) names and the resulting seven (7) arbitrators will compose the panel. Thereafter, arbitrators for disputes arising under this Section shall be selected by alternately striking names until one (1) remains. SECTION 1A UNION SECURITY 1A(1) Within sixty (60) days following the beginning of such employment, or the effective date of this Agreement, whichever is the later, each employee of the Company covered by this Agreement shall become a member of the Union as a condition of employment. All employees who are members of the Union in good standing on the effective date of this Agreement shall remain members in good standing as a condition of continued employment. Provided, that employees to whom membership is not available upon the same terms and conditions as are generally applicable to any other member or with respect to employees to whom membership was denied or terminated for any reason 15 As Modified under the ReOpener Agreement signed 09/13/2006

16 other than the failure of the employee to tender the periodic dues, initiation fees, and assessments (not including fines and penalties) uniformly required as a condition of acquiring or retaining membership, shall be excluded from the requirement of this Section. 1A(2) Each employee of the Company covered by this Agreement who fails to voluntarily acquire or maintain membership in the Union shall be required, as a condition of employment, beginning sixty (60) days after his employment or sixty (60) days after the commencement of his employment, whichever is later, to pay the Union each month a service charge as a contribution for the administration of the Agreement and the representation of such employee. The service charge for the first month shall be in an amount equal to the Union's regular and usual initiation fees and monthly dues, and for each month thereafter in an amount equal to the regular and usual monthly dues and periodic assessments (not including fines and penalties), including FAEC or other Union assessments (not including fines and penalties), uniformly required as a condition of acquiring or retaining membership. 1A(3) If any employee of the Company covered by this Agreement becomes delinquent in the payment of this service charge or any Union member becomes delinquent in payment of his initiation fees and/or dues, and/or periodic assessments, the Union shall notify such employee by certified mail, return receipt requested, copy to the Company's Director of Labor Relations, that he is delinquent in the payment of such service charge, initiation fee and/or membership dues and/or periodic assessments as specified herein and is subject to discharge as an employee of the Company. Such letter shall also notify the employee that he must remit the required payment within a period of fifteen (15) days or 16 As Modified under the ReOpener Agreement signed 09/13/2006

17 be discharged. 1A(4) If, upon the expiration of the fifteen (15) day period, the employee still remains delinquent, the Union shall certify in writing to the Company's Director of Labor Relations, with a copy to the employee, that the employee has failed to remit payment within the grace period allowed and is therefore to be discharged. The Company's Director of Labor Relations shall thereupon take steps to discharge such employee from the service of the Company. 1A(5) A grievance by an employee who is to be discharged as the result of an interpretation or application of the provisions of this Section shall be subject to the following procedure: 1A(5)(a) An employee who believes that the provisions of this Section have not been properly interpreted or applied as it pertains to him, may submit his request for review in writing within five (5) days from the date of his notification by the Company's Director of Labor Relations as provided in Paragraph 1A(4) above. The request must be submitted to the Company's Director of Labor Relations or his designee, who will review the grievance and render his decision in writing no later than five (5) days following receipt of the grievance. 1A(5)(b) The Company's Director of Labor Relations or his designee shall forward his decision to the employee, with a copy to the Union. Said decision shall be final and binding on all interested parties unless appealed as hereinafter provided. If the decision is not satisfactory to either the employee or the Union, then either may appeal the decision within ten (10) days from the date of the decision directly to a neutral referee who may be agreed upon by the employee 17 As Modified under the ReOpener Agreement signed 09/13/2006

18 and the Union within ten (10) days thereafter. In the event the parties fail to agree upon a neutral referee within the specified period, either the employee or the Union may request the National Mediation Board to name such neutral referee. The decision of the neutral referee shall be final and binding on all parties to the dispute. The fees of such neutral referee shall be borne equally by the employee and the Union. 1A(5)(c) During the period a grievance is being handled under the provisions of this Section, and until final award by the Company's Director of Labor Relations, his designee or the neutral referee, the employee shall not be discharged from the Company nor lose any seniority rights because of noncompliance with the terms and provisions of this Section. 1A(5)(c)(i) An employee discharged by the Company under the provisions of this Paragraph shall be deemed to have been "discharged for cause" within the meaning of the terms and provisions of this Agreement. 1A5(c)(ii) It is agreed that the Company shall not be liable for any time or wage claim of any employee discharged by the Company pursuant to a written order by any authorized Union representative under the terms of this Paragraph. 1A(6) Dues Checkoff During the life of this Agreement, the Company agrees to deduct from the pay of each member of the International Brotherhood of Teamsters, and remit to the designated Union, membership dues uniformly required as a condition of acquiring or retaining membership and in accordance with the provisions of the Railway Labor Act, as 18 As Modified under the ReOpener Agreement signed 09/13/2006

19 amended, provided such member of the International Brotherhood of Teamsters voluntarily executes an authorization form. This form, also to be known as "Check-Off Form", shall be prepared and furnished by the Union. The payment of service charges, in accordance with paragraph 1A(2) above, may be made by checkoff upon the voluntary execution of authorization forms by agency fee payers. 19 As Modified under the ReOpener Agreement signed 09/13/2006

20 SECTION 2 MANAGEMENT RIGHTS 2.1 The rights of ownership, the management of the Company and direction of the working forces, including the right to hire and assign employees, the right to direct, plan and control operations, and to schedule flying operations, and the right to determine the flying to be performed, and the right to introduce new and improved methods, equipment or facilities, and the right to change existing methods, equipment and facilities, and the right to determine and change the location of the Company s bases and facilities, the flying to be done from each, and the location of work within the bases and facilities, the number of employees, the right to lease facilities or equipment, and the right to establish or change Company rules and in general to maintain discipline and efficiency, are vested exclusively with the Company, provided that the rights of management shall not be exercised so as to violate any provision of this Agreement, or the Railway Labor Act, or conflict with applicable FARs, operations specifications or ICAO Rules where the aforementioned FARs, operations specifications or ICAO Rules are governing. 2.2 All Flight Attendants covered by this Agreement will be governed by Company rules, regulations and orders issued by properly designated supervisors, provided such rules, regulations and orders are not in conflict with this Agreement. 2.3 If any Article or Section of this Agreement should be held invalid by operation of law or by any tribunal of competent jurisdiction or if compliance with or enforcement of any Article or Section should be restrained by such tribunal pending a final determination as to its validity, the remainder of the Agreement, or the application of such Article or Section as to persons or circumstances other than those as to which it has been held invalid or as to which compliance with or enforcement of has been restrained, shall not be

21 affected thereby. In the event that any Article or Section is held invalid or enforcement or compliance with has been restrained, as set forth above, the parties hereto shall serve Section 6 notice(s) and enter into immediate collective bargaining negotiations for the purpose of arriving at a mutually satisfactory replacement for such Article or Section during the period of invalidity or restraint. If the parties hereto cannot agree on a mutually satisfactory replacement, either party hereto shall be permitted all legal or economic recourse in support of its demands notwithstanding any provisions in this Agreement to the contrary. 2.4 The Company shall have the right to discharge or to otherwise discipline any Flight Attendant for just cause. The Company's business requires adherence to the highest standards of safety and the maintenance of tight scheduling of flights. In view of these requirements and without limiting the generality of the foregoing, it shall be just cause for discharge if any Flight Attendant violates the Company's rule against consumption of alcoholic beverages within twelve (12) hours prior to flight departure time, or if any Flight Attendant fails to comply with the requirements of the Company's FAA-required Alcohol Misuse Prevention Program and Anti-Drug Program. Flight Attendants self-referring for an alcohol problem prior to being notified of a test will not be subject to discipline and may avail themselves of the evaluation and assistance benefits set forth in the Company s Alcohol Misuse Prevention Program. In the event the self-referral causes the Flight Attendant to lose his medical certificate, if applicable, the Company shall place the Flight Attendant on unpaid leave status until the Flight Attendant regains his medical certificate and reports for duty at the direction of the Company.

22 If any Flight Attendant fails to show for a flight when scheduled unless such failure is due to unavoidable circumstances beyond the control of the Flight Attendant, he may be subject to discipline, up to and including discharge, provided there is just cause.

23 SECTION 3 DEFINITIONS 3.1 Affiliate means any entity that the Company or its parent, NetJets, Inc., controls or any entity controlled by an Affiliate. 3.2 ATCO means Air Taxi Commercial Operator. 3.3 Augmented Crew means a flight crew, which consists of three (3) or more pilots. 3.4 BBJ means the Boeing Business Jet. 3.5 "Block Time" means that period of time beginning when the Company aircraft first moves from the ramp blocks, for the purpose of flight, i.e., block-out time, and ending when the Company aircraft comes to a stop at the ramp blocks at the next point of landing, i.e., block-in time. 3.6 "Calendar Year" means the period starting with January 1 at 0001 EST and ending with December 31 at 2400 EST. 3.7 Control, controlled, or controlling interest means an equity interest representing more than 50% of the outstanding capital stock of a U.S. entity; or voting securities in a U.S. company representing more than 50% of the total voting power of outstanding securities then entitled to vote generally in the election such entity s board of directors of other governing body. 3.8 Daily Rate or Normal Daily Rate means annual base salary divided by 182 for Flight Attendants on the 7/7 schedule or divided by 216 for Flight Attendants on the Reserve schedule. 3.9 Date of Bid Award means the date a bid for a position, foreign Domicile or special assignment closes Domestic shall mean the continental United States..

24 3.11 Duty Free Period See Rest Duty Period means the period of elapsed time between reporting for a Company-directed assignment and release from that assignment by the Company. All time between these two points is the duty period. The time is calculated using either Coordinated Universal Time or local time to reflect the total elapsed time Eligible Bidder means a flight attendant not prohibited from bidding for equipment or a duty assignment by a specific provision set forth in the Agreement "Employees" mean all Company personnel covered by this Agreement Entity means a natural person, corporation, association, partnership, trust or any other form for conducting business "Equipment Lock" means a time-based restriction upon a Flight Attendant s right to be awarded a position based upon the aircraft to which the Flight Attendant is currently assigned FAA means the U.S. Federal Aviation Administration FAR means the Federal Aviation Regulations of the U.S. Federal Aviation Administration First Day means the first scheduled workday or the first voluntary workday Flight Attendant means an individual who is responsible for performing or assisting in the performance of all cabin passenger service, cabin safety, cabin preparation duties and/or duties related thereto in accordance with Company policies, procedures, and applicable Federal Aviation Regulations, and whose name appears on the Flight Attendant Seniority List.

25 3.21 Flight Attendant Duty Status Reports means the report provided to the FAEC in accordance with the terms set forth in Section of the Agreement Flight Attendant Services mean cabin passenger service, cabin safety or cabin preparation services customarily performed by scope employees on current aircraft and on future aircraft with a full galley and convection oven, or where required by FAA regulations, or provided as part of a owner/lessee/customer program Furlough means lay-off His" means his or her. "He" means he or she ICAO means International Civil Aviation Organization Immediately prior to the elimination or reduction of aircraft within the meaning of the definition of Overstaffed (Section 3.30) means the moment before the first aircraft is removed from the fleet/program Inactive Status means a flight attendant on a withdrawal card per the IBT Constitution International means all geographic regions not defined as Domestic Overflow means flights that are sold off to ATCO operators when the Company is temporarily unable to satisfy outstanding commitments to owners Overstaffed within the meaning of Section 5.11 shall be determined as follows: 1. The total number of flight attendants in the fleet/program immediately prior to the elimination or reduction of aircraft shall be divided by the total number of aircraft in the fleet/program immediately prior to the elimination or reduction of aircraft. The quotient shall represent the staffing ratio (i.e., flight attendants to aircraft) in the fleet/program.

26 2. The number of aircraft in the fleet/program immediately after the elimination or reduction of aircraft shall be multiplied by the staffing ratio referred to in paragraph (1). 3. The difference between the product of the equation in paragraph (2) and the total number of flight attendants in paragraph (1) shall represent the degree to which the program is overstaffed, i.e., the number of surplus flight attendants Parent means an entity that controls another entity Permanent fleet/program elimination within the meaning of Section 5.11(a) occurs when (A) the last aircraft in a fleet/program is removed from revenue service and (B) the Company will not order or take delivery of additional aircraft in the fleet/program Permanent fleet reduction within the meaning of Section 5.11 means the Company (A) removes from revenue service one (1) or more aircraft in a fleet/program and (B) will not order or take delivery of additional aircraft in the fleet/program or (C) notwithstanding expected orders or deliveries for five (5) years from the date the first aircraft is removed from revenue service, the net number of aircraft in the fleet/program will be less than the number of aircraft in the fleet/program on the date the first aircraft is removed. The parties recognize fluctuations in the number of aircraft in a fleet/program do occur as a result of market conditions, delivery schedules, etc. However, said fluctuations are not considered to be permanent fleet/program reductions. If the Company informs the Union of a permanent fleet/program reduction, it shall provide the Union upon request with the Company s latest delivery schedule, including changes to the schedule for five (5) years from the date affected aircraft are removed for

27 the affected fleet/program, and documentation evidencing removal of affected aircraft. The Union will execute a reasonable confidentiality agreement in connection with receipt of all documents "Pilot in Command (PIC)" means the Captain who has final authority and responsibility for the operation and safety of a flight Prospective Rest means a rest period assigned by the Company immediately prior to the commencement of a duty period Realistically Scheduled as it refers to Flight Attendant transportation on his last workday means a schedule that takes into account all factors known at the time such schedule is prepared and shall comply with the following: 3.36(a) Completion of Transportation Transportation is scheduled to be completed within 14 hours of total duty (or more if the Flight Attendant is part of an augmented BBJ Flight Operation) and before 2400 local HBA/Domicile/Satellite airport time. 3.36(b) Taxi/Limo/Sedan When a Flight Attendant is to be returned to his HBA/Domicile/Satellite airport via a Taxi/Limo/Sedan following a flight assignment, the Flight Attendant must be scheduled for no less than forty-five (45) minutes between Block In time and taxi/limo/sedan departure time. When a Flight Attendant is to be returned to his HBA/Domicile/Satellite airport via Taxi/Limo/Sedan from a hotel or FBO where the Flight Attendant has been on standby, Hot Spare, or rest, the Flight Attendant must be given 30 (thirty) minutes from notification of departure time and the actual departure time of the taxi/limo/sedan. 3.36(c) Rental Car When a Flight Attendant is to be returned to his HBA/Domicile/Satellite airport via rental car following a flight assignment, the Flight Attendant must be scheduled for no

28 less than sixty (60) minutes between Block In time and rental car departure time. 3.36(d) Commercial Air Transportation (Airline) (i) Assigned Flight Attendant (Same Airport) When a Flight Attendant is to be returned to his HBA/Domicile/Satellite airport via a Commercial Air Carrier following a flight assignment where the Flight Attendant was acting in the capacity of an assigned Flight Attendant, the Flight Attendant must be scheduled with two (2) hours prior to scheduled airline departure time from the scheduled Block In time of the flight assignment immediately preceding the Commercial Air Transportation. This restriction applies only to a flight assignment terminating at the same airport as the Commercial Air Transportation being used. (ii) Assigned Flight Attendant (Different Airport) When an assigned Flight Attendant is scheduled to return to his HBA/Domicile/ Satellite airport via a Commercial Air Carrier at an airport other than the airport the flight assignment terminated, or when the Flight Attendant is located at a location other than the airport where the Commercial Air Transportation is to begin, the Flight Attendant must be scheduled with one hour and thirty minutes (1+30 hours) between scheduled arrival at the terminal and scheduled departure of the airline. In addition, the Flight Attendant must be scheduled with the applicable post-flight time and realistic ground transportation time as set forth in this Section. (iii) Other Flight Attendant When a Flight Attendant, not acting in the capacity of an assigned Flight Attendant, is scheduled to return to his HBA/Domicile/Satellite airport via a Commercial Air Carrier at an airport other than the airport the flight assignment terminated, or when the Flight Attendant is located at a location other than the airport where the Commercial Air Transportation is to begin, the Flight Attendant must be scheduled with one hour and thirty minutes (1+30 hours) between scheduled arrival at the terminal and scheduled departure of the airline. In

29 addition, the Flight Attendant must be scheduled with the realistic ground transportation time as set forth in this Section. 3.36(e) Private Aircraft When a Flight Attendant is to be returned to his HBA/Domicile/Satellite airport via a private aircraft (Company or Company-approved vendor) following a Flight assignment the Flight Attendant must be scheduled for no less forty-five (45) minutes from scheduled Block In of the flight assignment and the scheduled departure time of the private aircraft (Company or Company-approved vendor) departure. When a Flight Attendant is to be returned to his HBA/Domicile/ Satellite airport via a private aircraft (Company or Company-approved vendor) and the Flight Attendant is at a location other than the airport of the intended departure, the Flight Attendant will be scheduled, in addition to the aforementioned forty-five (45) minutes, with the realistic ground transportation time as set forth in this Section. 3.36(f) Realistic Ground Transportation Time Realistically scheduled ground transportation times, as it applies to the following airport pairs, is as follows: PDK-ATL: 1 hour DAL-DFW: 1 hour APA-DEN: 1 hour MDW-ORD: 1 hour SEA-BFI: 1 hour PHX-SDL: 1 hour LAX-VNY, BUR: 1.5 hours TEB-HPN, JFK, EWR, LGA: 1.5 hours For all other locations not listed above, airport to airport realistically scheduled ground transportation times will be determined by the Company using posted speed limits and the most efficient route as depicted by MapQuest.

30 3.36(g) Minimum Turns Minimum time scheduled between flights turns shall be: (i) Non-BBJ Flights at least forty-five (45) minutes (non-customs stops) (ii) Non-BBJ Flights with customs stops at least sixty (60) minutes (iii) BBJ Flights at least sixty (60) minutes (non-customs stops) (iv) BBJ Flights with customs stops at least seventy-five (75) minutes 3.37 Rest means a period of time free of all responsibility for work or duty prior to the commencement of, or following completion of, a duty period and during which the Flight Attendant cannot be required to receive contact from the Company. A rest period does not include any time during which the Company imposes on a Flight Attendant any duty or restraint, including any actual work or present responsibility for work should the occasion arise Seam means the mid-point of the seam period Seam Period means the fourteen (14) day period consisting of the seven (7) days before and after the seam Second in Command ( SIC ) means a pilot who is next in command after the Captain of the aircraft Sell-off means an overflow flight "Seniority" means the total period of time during which a Flight Attendant is employed by the Company based upon the Flight Attendant's last date of hire Show time means the time a Flight Attendant is required to begin duty Subsidiary means any entity that is controlled by another entity "Work Day" means a twenty-four (24) hour period starting at 0001 local HBA/Domicile/Satellite time and ending at 2400 local HBA/Domicile/Satellite time.

31 3.46 Residence for purposes of application to specific operational provisions of the Agreement, e.g., Sections 13, 15 and 20, as reopened if applicable, means the actual street address from which a Flight Attendant routinely commutes to or from his HBA/Domicile/Satellite Airport. Post Office boxes are not an acceptable designation of residence for this purpose.

32 SECTION 4 QUALIFICATIONS 4.1 Flight Attendants must meet all license requirements, if any, applicable to his/her classification and, in addition thereto, must meet all FAA-approved standards of knowledge and experience applicable to Flight Attendants in his/her classification. 4.2 Training for any additional qualifications required by the Company or by the FAA shall be made available by the Company.

33 SECTION 5 SENIORITY 5.1 Application of Seniority Seniority shall govern all Flight Attendants in case of promotion and demotion, assignment or reassignment, assignment to special assignments, bidding and assignment to HBA/Domicile furlough, recall after furlough, choice of vacancies, choice of vacation and schedule bidding. 5.2 Seniority Accrual Seniority shall begin to accrue on the date a Flight Attendant is first employed by the Company as a flight attendant and shall continue to accrue during such period of employment. A Flight Attendant shall be considered as first employed on the date he first reports to any Company required training event at the direction of the Company. When two (2) or more Flight Attendants are employed on the same date, they shall be placed on the seniority list according to their age, i.e., the eldest Flight Attendant shall receive the more senior position on the seniority list. In the event two (2) Flight Attendants of the same age are hired on the same date, the Company shall add the last four (4) digits of the social security number of each Flight Attendant, and award the more senior position to the Flight Attendant with the greater sum. 5.3 Equipment Locks 5.3(a) New Hires All new hire Flight Attendants shall be assigned to the Falcon program upon their date of hire and shall incur a one (1) year equipment lock. 5.3(b) Subsequent Equipment Locks

34 Whenever a Flight Attendant is awarded a bid pursuant to Section 5.4(a), he or she shall incur a two (2) year equipment lock. 5.4 Bidding Rights, Restrictions and Procedures When filling a vacant position or a HBA/Domicile assignment, the Company shall follow the following procedures: 5.4(a) Vacant Positions In filling any Flight Attendant vacancy, excluding Instructors, Check Airmen, and Standards Flight Attendants, the Company shall award the vacant position to the senior bidder. Training for job vacancies shall commence within ninety (90) days of the bid award unless such training is delayed due to reasons beyond the control of the Company. Any increase in pay shall begin upon commencement of duty associated with training. 5.4(a)(i) Administration in the Event of Insufficient Bidders In the event there are an insufficient number of bids received from non-equipment locked Flight Attendants to fill all of the positions offered, the Company shall waive equipment locks for the specific bid, provided all non-equipment locked bidders are awarded the positions in seniority order before any equipment locked Flight Attendant is awarded a position. Thereafter, if an insufficient number of Flight Attendants bid, the Company may involuntarily assign Flight Attendants or hire from outside the Company to fill the vacancies, whichever it chooses. 5.4 (b) Nullification of Equipment Lock Any Flight Attendant involuntarily assigned pursuant to Section 5.4(a)(i) shall cease to be equipment locked effective the closing date of the bid giving rise to the assignment.

35 Subject to Section 1.8, a Flight Attendant involuntarily assigned pursuant to Section 5.4(a)(i) shall be paid wages appropriate for the position assigned. 5.5 Rights and Restrictions upon Management and Supervisory Flight Attendants 5.5(a) Flight Attendants hired prior to ratification of this Agreement who are selected for management positions within the Company shall have the option to retain and continue to accrue seniority on the NJA Flight Attendant Seniority List while performing such duties. A Flight Attendant selecting this option shall be placed on inactive status by the Union during such time that the Flight Attendant performs management duties. The working conditions of this Agreement shall not apply to such Flight Attendants and such Flight Attendants shall be relieved from the obligation of participation in any Union activity, except the aforementioned management Flight Attendants shall pay a monthly service fee to the Union in accordance with Section 1.A(2) of the Agreement. Flight Attendants selected for management positions within the Company who do not select this option, but who subsequently return to line flying status, shall be placed at the bottom of the NJA Flight Attendant Seniority List upon return to line flying status. 5.5(b) Flight Attendants hired after ratification of this Agreement into the class or craft who are subsequently selected for management positions within the Company shall have the option to retain and continue to accrue seniority on the NJA Flight Attendant Seniority List while performing such duties. A Flight Attendant selecting this option shall be placed on inactive status by the Union during such time that the Flight Attendant performs management duties. The working conditions of this Agreement shall not apply to such Flight Attendants and such Flight Attendants shall be relieved from the obligation of participation in any Union activity, except the aforementioned management Flight Attendants shall pay a monthly

36 service fee to the Union in accordance with Section 1.A(2) of the Agreement. Flight Attendants selected for management positions within the Company who do not select this option, but who subsequently return to line flying status, shall be placed at the bottom of the NJA Flight Attendant Seniority List upon return to line flying status. 5.5(c) Flight Attendants hired after ratification of this Agreement directly into management positions within the Company shall have the option to obtain a position on the NJA Flight Attendant Seniority List and accrue seniority while performing management duties. The seniority date shall be the date the employee completes Flight Attendant training and is line qualified. A Flight Attendant selecting this option shall be placed on inactive status by the Union during such time that the Flight Attendant performs management duties. The working conditions of this Agreement shall not apply to such Flight Attendants and such Flight Attendants shall be relieved from the obligation of participation in any Union activity, except the aforementioned management Flight Attendants shall pay a monthly service fee to the Union in accordance with Section 1.A(2) of the Agreement. Flight Attendants hired directly into management positions within the Company who do not select this option, but who subsequently seek line flying status, shall be placed at the bottom of the NJA Flight Attendant Seniority List upon placement on the line. 5.5(d) Flight Attendants in Flight Attendant management positions referred to in Section 5.5 will be restricted to a maximum of seventy two (72) days of flying per calendar year, but in no event shall management Flight Attendants flying result in the lay-off or demotion of a line Flight Attendant or prevent his or her recall from furlough. This seventy two (72) day limitation does not apply to training activities or flight proficiency/standard check activities.

37 5.6 Instructor Positions 5.6(a) All positions referred to in 5.6(b) will be appointed by the Company. The Company shall publish all positions referred to in 5.6(b) in order to allow all interested Flight Attendants to apply for the positions. Should two (2) applicants possess substantially similar qualifications, then seniority shall prevail. 5.6(b) The following positions shall be considered instructor positions: Falcon Check Airman, Falcon Initial Operating Experience Instructor, BBJ Standards Evaluator, and BBJ IOE/Ground Instructor. 5.6(b)(i) The position of BBJ purser shall be posted as a bid. All nonprobationary BBJ flight attendants are eligible to bid. Bids shall be awarded solely on the basis of seniority. All successful bidders shall attend BBJ Purser training. A flight attendant who successfully completes training shall be awarded the BBJ Purser position. 5.6(c) Flight Attendant holding any of the positions referred to in Section 5.6(b) may voluntarily withdraw from the position, upon thirty (30) days written notice to the applicable Chief Flight Attendant. The Flight Attendant giving such notice shall cease to receive the additional pay associated with the previously held position(s) upon the effective date of written notice. 5.6(d) Flight Attendants holding a position referred to in Section 5.6(b) will be paid according to the following schedule: 5.6(d)(i) Falcon Check Airman - $ per month, in addition to wages as described in Section 27.

38 5.6(d)(ii) Falcon Initial Operating Experience Instructor - $ per month, in addition to wages as described in Section (d)(iii) BBJ IOE/Ground Instructor - $ per month, in addition to wages as described in Section (d)(iv) BBJ Standards Evaluator - $ per month, in addition to wages as described in Section (e) Any Flight Attendant who holds more than one of the above positions will not be paid a combination of more than one rate but will be paid the higher of any (2) two rates. 5.6(f) A Flight Attendant holding the position of BBJ Purser shall receive $ per month in addition to wages described in Section 27. A Flight Attendant holding the BBJ Purser position and a position referred to in 5.6(d) shall receive the amount referred to in this subsection and the applicable rate referred to in 5.6(d). 5.7 On a quarterly basis, but no later than January 5, April 5, July 5 and October 5, the Company shall provide a copy of the Flight Attendant Seniority List compiled in accordance with this Section to the Union. Additionally, at its earliest convenience, the Company shall post said Seniority list on the Company s website and a copy on any Domicile Union bulletin board. The thirty (30) day period referred to in Section 5.8 shall not begin until the Company posts the Seniority list on its website. The list shall include each Flight Attendant s name, date of hire, HBA/Domicile duty assignment, fleet assignment, active or inactive Union status, and date of equipment lock. 5.8 All Flight Attendants shall be listed on the Flight Attendant seniority list and each Flight Attendant shall be permitted a period of thirty (30) days after posting of such a list in which to protest in writing to the Company any omission or incorrect posting affecting

39 his seniority. Such protest shall only concern errors and omissions pertaining to the most recently published list. 5.9 Flight Attendants shall be on probation for twelve (12) months from date of hire. During the probationary period, a Flight Attendant may be discharged or disciplined without recourse to the grievance procedure, but shall otherwise have the same rights as all other Flight Attendants In the event a type of aircraft is removed from operational service in the Company, and then returned to service within twenty-one (21) months from the time of its removal, the crew originally displaced shall have the right to resume operation of the aircraft without the application of any bidding procedures, provided however, that should the original Flight Attendants be unavailable for any reason, the resulting vacancy or vacancies shall be filled in accordance with the applicable bidding procedures as set forth in this Section. 5.11(a) In the event the Company (A) totally eliminates or permanently reduces the number of aircraft in a particular fleet/program and (B) the elimination or reduction of aircraft causes the fleet/program to be overstaffed as provided in Section 3.30, the Company will displace Flight Attendants from the affected fleet/program according to the following procedures: 5.11(a)(i) The Company will seek volunteers (by written notification to the affected Flight Attendants home addresses) from among all the Flight Attendants in the overstaffed fleet/program, for the purpose of moving the volunteers to positions the Company has determined exist in other aircraft fleets/programs. The positions determined by the Company shall be provided in the notifications sent to

40 the Flight Attendants. Flight Attendants in the affected fleet may volunteer to move into the listed positions by sending written notification to the Director of Operations or his designee within twenty (20) days after the notice requesting volunteers is sent by the Company. Positions provided in the notification to affected Flight Attendants will be filled in seniority order among any volunteer Flight Attendants in the affected fleet/program exclusively. Positions created shall be equal to displacements. 5.11(a)(ii) If the Company receives an insufficient number of volunteers from among Flight Attendants in the affected fleet to fill the positions identified by the Company in paragraph (i), Flight Attendant displacement from the affected fleet shall occur in inverse seniority order to fill said positions. All volunteers shall be assigned to their preferred position in seniority order before any Flight Attendant is involuntarily assigned pursuant to this paragraph. 5.11(b) Subject to Section 1.8, all flight attendants who are displaced pursuant to this subsection shall receive the pay rate corresponding to the new position into which they were placed. 5.11(c) Displaced flight attendants shall be held to the remainder of the equipment lock in effect at the time they were awarded a bid or were involuntarily transferred pursuant to this paragraph, but shall not incur any additional equipment lock as a result of this paragraph. 5.11(d) Section 5.11 will not apply unless aircraft have actually been removed. Projected removal dates shall not control. Section 5.11 will be administered on an aircraft-by-aircraft basis.

41 5.12 A Flight Attendant on a LOA shall be provided with bidding materials and shall have the same bidding rights as all other employees, unless restricted by another Section of this Agreement; provided, the Flight Attendant has an LOA return date no later than the close of the bid. Nothing herein shall waive the employee s right pursuant to the Family and Medical Leave Act or the Americans with Disabilities Act.

42 6.1 Cost of Training SECTION 6 TRAINING AND PROFICIENCY CHECKS The Company shall pay for all costs associated with new hire initial, transition, and recurrent training, including the cost of the training event, and all normal travel expenses in accordance with Section 20 of the Agreement. There shall be no individual agreements of any kind between Flight Attendant applicants/trainees and the Company with respect to payment or reimbursement for training. 6.2 Standardization and the Establishment of a Training Committee The Company shall ensure that all training complies with applicable FARs. The Company shall standardize training and proficiency/competency check procedures, including those administered by vendors, to the extent practicable, recognizing differences in aircraft types. In furtherance thereof, the Company and Union shall establish a Training Committee for the purpose of providing input for standardizing training procedures, standardizing proficiency/competency and standards checks procedures, and identifying adequate levels of training. The Training Committee shall be composed of one (1) I.O.E. Flight Attendant from each flight attendant assigned aircraft program selected by the Union from the current pool. The Managers of the BNJ In-Flight Standards and Falcon In-Flight Standards shall serve as the Co-Chairs of the Training Committee. 6.3 Initial, Transition and Recurrent Proficiency/Competency Checks and Standards Check 6.3(a) The Company may conduct new hire/initial, fleet transition, position transition and annual proficiency/competency/standards checks in all fleets. In the event the

43 Company exercises its right to do so, said checks shall be conducted in accordance with all applicable FARs, if any, and Company policy. The standards check may or may not occur in conjunction with the above-referenced proficiency/competency checks. The Company will publicize all check and training materials. 6.3(b) Flight Attendants are to be notified at least seventy-two (72) hours in advance of a proficiency/competency check, unless 1) waived by the Flight Attendant in writing or 2) the Company is unable to contact the Flight Attendant after attempting to do so by Company electronic device and telephone. The notification shall be tour-of-duty specific. If the proficiency/competency check is not given during the designated tour of duty, then the seventy-two (72) hour notice requirement shall begin anew. Absent a written waiver, any proficiency/competency check given without the specified advance notice shall be in violation of this Section. The results of such a proficiency/competency check shall not count towards the three (3) proficiency/competency checks referenced in Section 6.3(c), if failed. If the Company elects to conduct a standards check in conjunction with a proficiency/competency check, the Company will inform the Flight Attendant of that fact when providing notice of the proficiency/competency check. 6.3(c) Any Flight Attendant who fails two (2) consecutive proficiency/competency checks shall enter temporary lay-off status. During temporary lay-off status the Flight Attendant shall continue to receive the same health, vision, dental and life insurance benefits that were provided before the failed proficiency/competency checks. A Flight Attendant in temporary lay-off status (except a Flight Attendant on an approved LOA) who does not report for required training as directed by the Company shall lose all health, vision, dental and life insurance benefits not less than thirty (30) days after failing to

44 report for required training, unless the failure to report is through no fault of the Flight Attendant. The Flight Attendant shall be afforded training at Company expense for the purpose of successfully completing the required check. If training is not provided within sixty (60) days from commencement of lay-off status, through no fault of the Flight Attendant, the Flight Attendant shall be returned to pay status (which shall terminate upon failure of the next proficiency/competency check, if applicable). The Company shall use its best efforts to provide said training within sixty (60) days of all failed proficiency/competency checks. Should a Flight Attendant in temporary lay-off status fail the required proficiency/competency check one (1) more time, he or she shall be subject to discharge. At the Flight Attendant s election, an Instructor who did not conduct the first or second failed proficiency/competency check will conduct the final check (the Company, Union and Flight Attendant shall work together to ensure that the final check ride is scheduled on said Instructor s work day); provided, the Company employs a sufficient number of Instructors to fulfill the request. 6.3(d) The Company shall provide appropriate and comprehensive Flight Attendant training in accordance with the Company s FAA-approved training course(s) and Company policies. At the Flight Attendant s request, all training records created shall be provided to the Flight Attendant after the completion of the training event. 6.4 Exception to Notice Requirement in Section 6.3(b) The Company and the Union agree that for a maximum period of thirty (30) days following the completion of a scheduled training event (i.e., new hire initial, transition, recurrent training if required by a specific Section of the Agreement) no specific

45 proficiency/competency check notification is required. The notice requirements in Section 6.3(b) shall apply to all other proficiency/competency checks. 6.5 Standards Checks In the event the Company does not conduct a standards check in conjunction with the proficiency/competency checks referred to in section 6.3 above and/or provide the notice contained therein, failure of the standards check shall not result in discipline but may result in additional training and a subsequent standards check. Any Flight Attendant who fails three (3) consecutive standards checks after receiving advance notice and additional training may be subject to discipline, up to and including discharge. It is agreed and understood that the Company s notice requirement after a first failed standards check shall be twenty-four (24) hours rather than seventy-two (72) hours for the second and third standards check, notwithstanding any provision in this Section to the contrary. 6.6 Different Manager or Designee After Failed Standard Check Any Flight Attendant, who fails a standards check, shall have the next standards check administered by a different Manager of BNJ In-Flight Standards and Falcon In-Flight Standards (as appropriate) or their designees. 6.7 Notification on Operational Schedule It is agreed and understood that the Company satisfies its notice obligation in connection with a first proficiency/competency check, and standards check if applicable, if the Company publicizes the date of said check on the operational schedule. 6.8 Voluntary Temporary Withdrawal The Company recognizes that extraordinary circumstances may interfere with a Flight Attendant's performance in training. A Flight Attendant may request that he or she be

46 allowed to voluntarily, temporarily withdraw from training. The Company is not obligated to grant a Flight Attendant's request. However, all reasonable requests shall be given due consideration.

47 SECTION 7 FURLOUGH AND RECALL 7.1 When a reduction in personnel becomes necessary, Flight Attendants will be furloughed in inverse seniority order (except FAA required management Flight Attendants shall not be furloughed as a result of this Agreement). New Flight Attendants shall not be hired while Flight Attendants on the seniority list are furloughed. A furloughed Flight Attendants shall continued to accrue seniority for the duration of the furlough. Each Flight Attendant to be furloughed shall be notified in writing of the furlough and an estimate of the probable duration thereof, at his last filed address. Flight Attendants to be furloughed shall be given two (2) weeks notice, or two (2) weeks pay in lieu of such notice. Prior to giving Flight Attendant notice under this paragraph, the Company shall provide the Union with the layoff list and a current seniority list. However, should the furlough constitute a mass layoff under the Worker Adjustment and Retraining Notification (WARN) Act, Flight Attendants to be furloughed shall receive sixty (60) days notice. Nothing herein shall waive or limit Flight Attendants rights under the WARN Act. 7.2 Each Flight Attendant shall file his correct address, in writing, with the applicable Chief Flight Attendant and shall promptly advise the applicable Chief Flight Attendant, in writing, of any subsequent change of address. The effective date of notice of furlough or recall shall be the date that the Company sends such notice to the Flight Attendant involved at the last address which he has filed with the Company. The Company shall advise the Flight Attendant of these requirements immediately before the Flight Attendant assumes furlough status.

48 7.3 When the Company recalls furloughed Flight Attendants, such Flight Attendants shall be notified of recall, in writing, in seniority order. The last Flight Attendant furloughed shall be recalled first. The notification shall specify a day of return to active duty, and such date shall not be less than fourteen (14) days after the date of recall notice is sent. 7.4 Each Flight Attendant shall answer his recall notice, in writing, or by electronic mail, within seven (7) calendar days from the time when delivery of such notice has been made at the Flight Attendant s last filed address. Such answer must be sent by the Flight Attendant to the applicable Chief Flight Attendant and state the Flight Attendant s intent to accept or reject recall. The Company shall explain this requirement in the recall notice. 7.5 Notification and answers specified in paragraphs 7.1, 7.3 and 7.4 above shall either be certified or registered mail, return receipt required, for the time limits specified in this Section. The Company shall advise Flight Attendants of these requirements at the appropriate time. 7.6 There will be no limitation on the duration of a flight attendant s recall rights. 7.7 A flight attendant on furlough may defer recall, provided there is a more junior flight attendant on furlough on the date the recall notice is sent. If a flight attendant is the most junior flight attendant on furlough on the date the recall notice is sent and the flight attendant does not accept recall, he shall be immediately terminated and removed from the seniority list. If a flight attendant desires to defer recall and is eligible to do so, the flight attendant shall notify Company according to Section 7.4 of this Agreement. Failure to give notice pursuant to Section 7.4 shall result in immediate termination and removal from the seniority list. Notwithstanding Section 7.1, the Company may hire new

49 flight attendant(s) when a furloughed attendant(s) has deferred recall, provided all furloughed flight attendants, including flight attendants who have deferred recall, shall be offered the opportunity to fill any future vacancy prior to hiring new flight attendants. It is agreed and understood that attendants who have deferred recall shall have recall rights to future vacancies only. 7.8 When a Flight Attendant is prevented by reason of serious health condition as defined in the FMLA (including spouse, domestic partner, child, or parent for whom the Flight Attendant is the primary care giver), injury to the Flight Attendant which prevents him from performing his duties, jury duty, military leave or bereavement leave from complying with the foregoing provisions, he shall remain on furlough status until such reason has been removed, and shall not lose his seniority nor forfeit his recall rights. The Flight Attendant shall notify the Company within forty eight (48) hours of his recovery or the conclusion of the above-referenced leave of his answer to the recall notice. 7.9 When a probationary Flight Attendant is furloughed or recalled, the Company shall do so in accordance with the provisions of this Section Furlough Pay Flight attendants who are furloughed shall receive furlough pay in accordance with the furlough pay schedule set forth below. The specific amount of furlough pay shall be based upon a flight attendant s base salary on the day the flight attendant is furloughed. Payments shall be made over successive pay periods corresponding to the Company s normal pay period until such time as the furlough pay entitlement is exhausted.

50 Payments shall be subject to normal deductions and withholdings: Years of Service One year but less than five years Five years but less than 10 years Ten yeas and thereafter Amount of Furlough Pay 2.0 months 3.0 months 4.0 months 7.11 Medical, Vision and Dental Insurance While on Furlough The length of time a Flight Attendant on furlough shall continue to receive Company paid medical, vision and dental insurance benefits shall be equal to the period of time the Flight Attendant receives furlough pay. If a Flight Attendant s furlough pay entitlement includes.5 of a month, the length of his entitlement to benefits pursuant to this paragraph shall be rounded up to include the entire month. During the benefit period, the Company will make all insurance premium payments on behalf of the Flight Attendant. During the benefit period, the Flight Attendant is responsible for making any required contribution toward premium in effect immediately prior to his furlough, or as may apply thereafter, so long as such contributions apply equally to non-furloughed Flight Attendant. Flight Attendant wishing to continue coverage beyond the period of time set forth in this paragraph must do so in accordance with COBRA.

51 SECTION 8 VACATIONS Vacation Policy and Procedures 8(a) The vacation policies and procedures in effect on February 25, 2005 will remain in effect until June 30, 2007 (based on a February 2007 bid) at which time the terms of Section 8.1 through 8.9 (set forth below) shall apply in full force. The paragraphs below serve as a guideline to the policies and procedures in effect as of February 25, It is the parties intent to describe below the vacation policy and procedures in effect as of February 25, 2005 to the greatest extent possible. The provisions of Section 8 (up to Section 8.1) will expire in their entirety effective June 30, 2007 and will be replaced by the provisions in Section 8.1 through 8.9 below. 8(b) Vacation requests are to be submitted via an Absence Request/Report (or similar form made available by the Company) and/or by at absencerequest@netjets.com (or other address made available by the Company) not later than the 5th day of the prior month. Early submission for vacation is encouraged. Staffing requirements will determine the number of vacation assignments during any given week. An approval/denial response notification will be sent to the Flight Attendant as soon as practicable. 8(b)(i) Vacations must be taken within one (1) year of a Flight Attendant s date of hire anniversary, provided the Company shall make a sufficient number of vacation slots available to allow the Flight Attendants to do so. 8(b)(ii) Flight Attendants may not take any vacation days during the first ninety (90) days of employment.

52 8(b)(iii) One (1) week of vacation may be borrowed against future accrued vacation after six (6) months of employment. 8(b)(iv) Personal time off cannot be added to vacation time. 8(b)(v) A Flight Attendant may, upon request, take vacation days in conjunction with bereavement leave, provided such days were earned in the preceding vacation accrual year. 8(b)(vi) Earned vacation does not rollover year to year. A Flight Attendant may not take more than two (2) weeks of vacation consecutively. 8(c) Flight Attendants are eligible for two (2) weeks of vacation after one (1) year of employment. Flight Attendants are eligible for three (3) weeks of vacation after five (5) or more years of employment. Each week of vacation is equal to five (5) days of work day credit. 8(d) BBJ Flight Attendants: The 7&7 Vacation Schedule will be handled in the following manner: 8(d)(i) BBJ Flight Attendants using one (1) week of vacation: The Company shall credit a BBJ Flight Attendant with seven (7) scheduled work days off the BBJ 7&7 schedule as defined in the Agreement. For each one (1) week vacation, a BBJ Flight Attendant shall have a twenty-one (21) day duty free period. The seven (7) day work day rotation credited to the vacation week will be the rotation, or portion thereof, occurring concurrently with the awarded vacation week. If the one (1) week vacation occurs equidistantly between the work rotations immediately preceding and following the vacation period, then the Company at the time of the BBJ 7&7 line bid award will assign the seven (7) day work day

53 rotation immediately preceding the BBJ Flight Attendant s vacation period towards the twenty-one (21) day duty free period. There will be no change to the scheduled work rotations preceding or following the twenty-one (21) day duty free period. There shall be no lead in days for BBJ Flight Attendants taking vacation. 8(d)(ii) BBJ Flight Attendants using two (2) weeks of vacation consecutively: The Company shall credit a BBJ Flight Attendant with fourteen (14) scheduled work days off the BBJ 7&7 schedule as defined in the Agreement. For any two (2) consecutive week vacation, a BBJ Flight Attendant shall have a thirty-five (35) day duty free period. The two (2) work rotations credited to the two (2) week vacation will be the rotations, or portions thereof, occurring concurrently and/or closest to the awarded two (2) consecutive week vacation period. There will be no change to the scheduled work rotations preceding or following the thirty-five (35) day duty free period. There shall be no lead in days for BBJ Flight Attendants taking vacation. The four (4) additional days off referenced in Section 8(e)(ii) of the NJA/IBT Agreement do not apply to vacations on the BBJ 7&7 schedule. 8(d)(iii) BBJ Flight Attendants will not be permitted to take three (3) or more weeks of vacation consecutively. 8(d)(iv) BBJ Flight Attendants receiving approval to take vacation of less than five (5) days will not receive a full duty tour off the schedule. Approval of less than a full week of vacation requires the BBJ Flight Attendant to be available for the remainder of the duty tour. 8(e) Falcon Flight Attendants:

54 8(e)(i) 7&7 Schedule: The Company shall eliminate one (1) duty tour for each full week of vacation earned/approved, subject to the approval process outlined above. Note: this is not a guarantee of 21 days off the schedule because certain situations, e.g., new quarter start date, training events, etc., may affect the total number of days off. A Flight Attendant receiving approval to take vacation of less than five (5) days will not receive a full duty tour off the schedule. Approval of less than a full week of vacation requires the Flight Attendant to be available for the remainder of the duty tour. 8(e)(ii) 17 Day Schedule: Vacations taken in blocks of five (5) days will be preceded by four (4) lead in days so as to provide for nine (9) consecutive dutyfree days. Vacations of less than 5 days will not be preceded by any lead in days. 8(f) All vacation practices in effect as of February 25, 2005 shall remain in effect through June 30, Vacations will be earned on a yearly basis which begins on July 1 and terminates on the following June 30. Vacations will be taken in the year following that year in which the vacation is earned. 8.2 Flight Attendants shall on June 30 of each calendar year be entitled to the vacation periods listed in the table below. Service years shall accrue for each full year the Flight Attendant is on the payroll.

55 8.3 Any newly hired Flight Attendant will have his vacation prorated from date of hire until June 30 of the year in which he was hired. 8.4 Vacation bids will be awarded on the basis of seniority within a specific fleet. The Company shall consider a Flight Attendant to be within a specific aircraft fleet: (1) if the Flight Attendant has a duty assignment in the aircraft fleet he is bidding on the day the vacation bid closes; (2) the Flight Attendant has been scheduled to attend transition training; or (3) the Flight Attendant has begun transition training for the aircraft fleet he is bidding on the day the vacation bid closes. Once established, vacation periods may not be changed or canceled except by agreement of the Company and the Flight Attendant or as provided in other Sections of this Agreement. If a Flight Attendant changes schedules after he has been awarded vacation, the length of the duty-free period shall be determined by the vacation language associated with the schedule the Flight Attendant is on at the time the vacation is taken. 8.4(a) In the event that a Flight Attendant switches aircraft types, and the Flight Attendant s transition training is in conflict with the Flight Attendant s awarded vacation period, the Flight Attendant will be given the choice of: 8.4(a)(i) Rescheduling the vacation period to a vacation slot acceptable to both the Company and Flight Attendant within the vacation year.

56 8.4(a)(ii) Selling the awarded vacation time to the Company at the rate of one (1) normal day of pay (i.e., daily rate) for each awarded vacation day not used as a result of the transition training. 8.5 Vacation bidding procedures are set forth in Section 19 as applicable to the schedule the Flight Attendant is awarded or assigned. The Company shall post vacation bids by the first Wednesday of February of each calendar year. Bids shall remain open for twenty-one (21) days. The Company shall publish vacation bid awards no later than fourteen (14) days after the end of the twenty-one (21) day bidding period. Vacation(s) shall be bid in accordance with the following procedures: 8.5(a) Group each earned week of vacation under an alphabetic identifier, using A for the first week and B, C, D for any subsequent weeks. 8.5(b) Prioritize preferences by using numeric designators for each week of earned vacation, e.g., one (1) being a Flight Attendant s first preference and any larger number representing additional preferences in descending order. 8.5(c) The Company shall award a Flight Attendant s A week preference before awarding a B week preference, a B week preference before a C week preference, etc. 8.6 A Flight Attendant who does not use all entitled vacations per Sections and 8.9, as applicable, shall be assigned unused vacation period(s) by the Company. 8.7 Vacations shall not be cumulative and must be taken within the vacation year following the year in which the vacation was earned, unless the vacation is lost through no fault of the Flight Attendant.

57 8.8 Flight Attendants will be paid for all accrued, but unused vacation on a pro rata basis upon leaving the Company. In the case of death of a Flight Attendant, accrued but unused vacation on a pro rata basis will be paid to his estate. 8.9 In addition to the Company s obligation to make a sufficient number of vacation slots available so as to allow Flight Attendants in each fleet to take all of their accrued vacation, the Company shall also make a sufficient number of vacation slots available every week so that no fewer than two (2) percent of Flight Attendants in each fleet can take a vacation in each week of the vacation year. The Company shall provide the Union as soon as possible but no later than five (5) business days before posting of the vacation bids with the number of vacation slots available in each week and verification that the number of slots satisfied the aforementioned two (2) percent rule.

58 SECTION 9 UNIFORMS 9.1 The Company shall provide each new-hire Flight Attendant with no less than: (a) Male: Six (6) shirts, two (2) pairs of pants, two (2) ties, two (2) jackets, two (2) vests, and one (1) raincoat. (b) Female: Six (6) blouses, two (2) blazers, two (2) pairs of pants, two (2) skirts, two (2) skorts, two (2) dresses, two (2) vests, two (2) logo scarves, and one (1) raincoat and five (5) pieces from the following items at the new-hire Flight Attendant s selection: pants, skirts, skorts, dresses. 9.2 The Company, at its expense, will provide all Flight Attendants with any of the above articles whenever there are changes to the Company uniform or its accessories. 9.3 The Company, at its expense, will provide replacement uniforms or accessories as listed in Section 9.1, upon written request by the flight attendant. Each flight attendant will receive a uniform replacement credit of $ on an annual basis. The uniform replacement credit shall be adjusted on January 1 of each contract year by a percentage equal to the average percentage increase in the cost of all the articles listed in Section 9.1 weighted by the articles respective cost. The uniform replacement credit is made available to each flight attendant for the sole purpose of replacing uniform or accessory items listed in Section 9.1. The uniform replacement credit may not be carried over from one year to the next. 9.4 Uniform Alterations The Company will reimburse Flight Attendants for minor alterations, up to $ annually, so as to display a coordinated professional appearance. Said amount shall be increased annually on January 1 by a percentage equal to the percentage increase referred

59 to in Section 9.3 above. Alterations must meet Company uniform guidelines. A Flight Attendant may choose to use any vendor he or she wishes; provided, the Company is not required to reimburse a Flight Attendant for a particular alteration in excess of the amount charged by Company approved vendors, the names and amounts which shall be made available to Flight Attendants.

60 SECTION 10 SICK LEAVE WITH PAY 10.1 A Flight Attendant shall be entitled to sick leave with pay based upon accrual of sick leave credit Flight Attendants shall accrue one (1) day of sick leave credit for each calendar month of service in the employ of the Company. A leave credit will accumulate until the Flight Attendant has a total sick leave credit of fifty two (52) days. Accrual shall cease when the maximum is obtained and shall not start again until such time as the accrued sick leave drops below fifty two (52) days. Sick leave accrual starts on date of hire. One (1) day of sick leave pay shall equal a Flight Attendant's normal daily rate. Upon ratification of the Agreement, a flight attendant shall be credited with one (1) sick day per month since date of hire but not more than fifty-two (52) sick days Sick leave with pay shall be allowed whenever a Flight Attendant's absence is found to have been due to illness or injury and sick leave with pay is requested in writing, consistent with Flight Attendant's accrual. The Company may require that a Flight Attendant who claims sick leave be examined by a Company designated physician, or that the Flight Attendant provide the Company with a medical doctor s note from a physician of his choosing as to the expected return to work date. The Company shall assume the expense of the examination by such physicians. If the Company exercises its right to require an examination by a physician of its choosing, the Company shall have sole responsibility for arranging the examination. All examinations shall take place on a regularly scheduled duty day unless otherwise agreed to between the Company and Flight Attendant.

61 10.4 A Flight Attendant will not be considered on sick leave until he notifies the Chief Flight Attendant or his representative that he is unable to report for duty. Sick leave will end when the Flight Attendant reports to the Chief Flight Attendant or his representative that he is available for duty. Sick leave will be charged only against scheduled work days Any Flight Attendant who incurs a job related illness or injury while away from his HBA/Domicile/Satellite at the direction of the Company shall be provided with proper medical attention and hospitalization, if necessary, at Company expense and returned to his HBA/Domicile/Satellite by the Company at the earliest possible time Flight Attendants shall make every effort to inform the Company as soon as possible before scheduled duty of inability to report for such duty because of illness or injury The number of sick days accrued (net) to date shall appear on a Flight Attendant's bi-weekly pay stub, or on an insert with the paycheck, or posted on the Company s Crew Operations website which shall be updated on a bi-weekly basis If a Flight Attendant uses a sick leave day, said day(s) shall be considered a day(s) worked for purposes of compensation under the Agreement (i.e., extended days pay, overtime pay) A Flight Attendant who has a net accrual of more than thirty-six (36) days of sick leave may submit a written request to the Company for payment of up to five (5) days once per calendar year, provided such request is made by December 20 of the calendar year. The Company shall pay seventy-five (75) percent of the Flight Attendant s daily rate for each of the sick days sold back to the Company.

62 SECTION 11 RESERVED

63 SECTION 12 EQUAL OPPORTUNITY 12.1 Neither the Company nor the Union shall discriminate against any Flight Attendants covered by this Agreement on the basis of race, color, religion, sex, national origin, age, disability, membership in a uniformed service, status as a disabled veteran or any other applicable classification protected by federal, state or local law. The Company and the Union also recognize the desirability of implementing the national policy of providing equal opportunity to all persons and agree to actively work toward the implementation and continuance of that policy.

64 13.1 Home Base Airports SECTION 13 HOME BASE AIRPORTS AND DOMICILES 13.1(a) Home Base Airport Eligibility All Flight Attendants on the seniority list as of the date of ratification of the Reopener Agreement on September 12, 2006 will retain indefinite Home Base Airport eligibility and will retain indefinite rights to use the Home Base Airport system. Home Base Airport designations must be made in writing to the Company within thirty (30) days following ratification of this Agreement or pursuant to Section 13.1(c). The Company shall provide Flight Attendants with the appropriate means to make such a designation. Home Base Airport designation may be a Domicile if the Flight Attendant so elects. If a Flight Attendant selects a Domicile, the Flight Attendant will be designated as a Domicile Flight Attendant. 13.1(b) Home Base Airport Participation Without limiting the Home Base rights of Flight Attendants referred to in Section 13.1(a), the Company may limit Flight Attendant participation in the Home Base Airport system to thirty (30) percent of the total number of Flight Attendants on the most current seniority list, including Flight Attendants who have relinquished Home Base Airport rights pursuant to Section 13.2(b). Such percentage may be less than thirty (30) percent if Flight Attendants designate Domiciles, or more than thirty (30) percent because of grandfather rights as defined in Section 13.1(a).

65 13.1(c) Qualifying Criteria A Home Base Airport is defined as an airport that a Flight Attendant voluntarily selects and designates as his Home Base Airport from which he will begin and end tours of duty, and which is: (i) located in the contiguous United States; and (ii) has year round air carrier service from at least two (2) airlines; and (A) at least one (1) of the air carriers must provide service to a minimum of one (1) of the following airports: DEN, LGA, EWR, JFK, HPN, PBI, MIA, FLL, CMH, DFW, DAL, LAX, LGB, BUR, SNA, arriving not later than 10:00 am local airport time Monday through Friday; and (B) at least one (1) of the air carriers must provide service that arrives Monday through Friday at or after 2200 but not later than 0300 local Home Base Airport time. (iii) A Home Base Airport that meets the criteria in Sections 13.1(c)(i) and (ii)(a), but not 13.1(c)(ii)(B) will qualify as a Home Base Airport provided: (A) The Flight Attendant waives his rights to any after midnight compensation as described in Section 19.5 for after-midnight arrivals and for purposes of traveling to his HBA on his last duty day scheduled or otherwise, waives the 14-hour duty limitations; and (B) The Company must return the Flight Attendant to his Home Base Airport on the first available scheduled flight arriving at the HBA after 2400 Home Base Airport time. If the Company fails to return the Flight Attendant on the first available scheduled flight arriving after 2400 Home

66 Base Airport time, the Flight Attendant will be entitled to the compensation described in Section 19.5 and 27.7 for after-midnight arrivals, unless the failure to return the Flight Attendant on the first available scheduled flight arriving after 2400 is the result of circumstances beyond the Company s control. Following ratification of this Agreement, a Flight Attendant who identifies an airport that he believes meets the foregoing criteria may submit the relevant data to the Director of Operations or his designee. Within ten (10) business days of receipt of the Flight Attendant s data, the Company shall make a determination as to whether the airport qualifies as a Home Base Airport. If the airport qualifies, Flight Attendants may designate the airport as their Home Base Airport pursuant to Section 13.1(g). 13.1(d) Loss of Airline Service at Home Base Airport In the event a Home Base Airport fails to meet the qualifying criteria of Section 13.1(c) because of airline service disruption, then the Company has the right to close that Home Base Airport. The Company agrees to provide the Union and all Flight Attendants utilizing any such Home Base Airport with ninety (90) days written notice of intent to close the Home Base Airport. The notice to Flight Attendants may be sent via Companyissued communication devices. Flight Attendants adversely affected by the closing will designate any other Home Base Airport satisfying the criteria set forth in Section 13.1(c), a Home Base Airport designated by the Company in accordance with Section 13.1(f), or a Domicile as set forth in Section The designation shall be made within ninety (90) days of written notification to the Flight Attendant that the Home Base Airport no longer meets the requirements of Section 13.1(c). In the event said Home Base Airport loses all

67 scheduled airline service, the Flight Attendant will designate and use an alternate qualifying Home Base Airport or Domicile within forty-eight (48) hours of notification by the Company. The Company and the Union shall work together to resolve any problems arising in connection with transitioning said Flight Attendant to alternative Home Base Airports or Domiciles. No Home Base Airport closure shall form the basis for a furlough or reduction in pay. 13.1(e) Temporary Loss of Airline service at Home Base Airport The Union and the Company agree to meet and mutually resolve Home Base Airport problems associated with temporary closures or loss of airline service due to circumstances beyond the control of the Flight Attendant, such as, but not limited to, natural disaster, labor disruptions, etc. In the event said Home Base Airport loses all scheduled airline service, the Flight Attendant will designate and use an alternate airport pursuant to this Section as soon as practicable, but not later than 24 hours prior to his next duty tour. In the event a Flight Attendant refuses to cross a picket line at an HBA, the Flight Attendant must immediately notify the Company. The Company and Flight Attendant will work together to identify an alternate airport (HBA/Domicile not affected by a labor dispute) that the Flight Attendant will temporarily use to begin and end duty tours. The Company will reimburse the Flight Attendant for expenses, i.e., travel expenses, incurred in temporarily using the alternate airport. The Company and the Union shall work together to resolve any problems arising in connection with transitioning said Flight Attendant to alternative Home Base Airports or Domiciles. No Home Base Airport closure shall form the basis for a furlough or reduction in pay.

68 13.1(f) Home Base Airport List The Company will publish a list of qualifying Home Base Airports on the first week of January, April, July, and October of each year. 13.1(g) Change of Home Base Airports A Flight Attendant who has designated a Home Base Airport may elect to change his Home Base Airport designation on a quarterly basis during the months of January, April, July, and October; provided, that the Home Base Airport the Flight Attendant elects meets the qualifications of a Home Base Airport per Section 13.1(c). The notice of intent to change Home Base Airports must be submitted in writing no less than 30 days in advance of the change, and delivered to the office of the Director of Operations or his designee by personal delivery, by certified mail, or via fax. 13.1(h) No Home Base Airport Moving Expenses The Company will not reimburse Flight Attendants for any moving expenses incurred while using the Home Base Airport system, except as provided in Section 13.2(b)(ii)(2) Domiciles and Satellite Airports 13.2(a) Definitions 13.2(a)(i) The following airports are herein designated as Domiciles: CMH, DAL, LAX, PBI, and TEB. 13.2(a)(ii) A Satellite Airport is an airport within forty five (45) miles of a Domicile that has been designated by the Company as a location for Flight Attendants to begin and end tours of duty pursuant to Section (b) Domicile Assignment 13.2(b)(i) All Flight Attendants hired after ratification of this Agreement shall report to a Domicile (or satellite airport when applicable) as directed

69 by the Company, until such time as the Flight Attendant is eligible to use a Home Base Airport. New hire Flight Attendants must be informed no later than the official offer of employment which Domicile the Company will require each new hire to report for duty prior to employment. 13.2(b)(i)(1) Flight Attendants hired after ratification of this Agreement who are awarded a Home Base Airport designation must move outside of a 90-mile diameter of a Domicile and begin using the Home Base Airport no later than ninety (90) days following the award of such Home Base Airport. If a Flight Attendant does not move from his designated domicile and begin using the Home Base Airport within ninety (90) days, the Flight Attendant will have his Home Base Airport award rendered void and the Flight Attendant will continue to utilize the Domicile. 13.2(b)(i)(2) Flight Attendants hired after ratification of this Agreement who are awarded a Home Base Airport designation and subsequently decide to move within ninety (90) miles of a Domicile will be assigned to that Domicile. Upon written request, the Company shall reimburse the Flight Attendant for moving expenses as set forth in Section 15 of this Agreement. If a Flight Attendant elects to be reimbursed for moving expenses, the Flight Attendant shall relinquish all rights to use a Home Base Airport, regardless of where he might subsequently move in the future. 13.2(b)(ii) All Flight Attendants on the seniority list on the date of ratification of this Agreement who reside ninety (90) miles Distance or less from a Domicile shall report to that Domicile or a Satellite Airport pursuant to Section 13.3, but

70 will retain all Home Base Airport eligibility. Flight Attendants who utilize a Domicile will not be considered in the Home Base Airport percentiles in 13.1(b). 13.2(b)(ii)(1) Subject to Section 13.1(b), any Flight Attendant who elects to reside more than ninety (90) miles Distance from his Domicile may continue to use the Domicile or may use a Home Base Airport. Should the Flight Attendant subsequently move to within ninety (90) miles Distance of a Domicile, he shall report to that Domicile. Flight Attendants who utilize a Domicile will not be considered in the Home Base Airport percentiles in 13.1(b). 13.2(b)(ii)(2) Any Flight Attendant residing ninety (90) or more miles Distance from a Domicile on the date of ratification of this Agreement who elects to move within ninety (90) miles Distance of a Domicile will report to that Domicile. Upon written request, the Company shall reimburse the Flight Attendant for moving expenses as set forth in Section 15 of this Agreement. Notwithstanding Section 13.1(a), a Flight Attendant who elects to be reimbursed for moving expenses, shall relinquish all rights to use a Home Base Airport, regardless of where he might subsequently move in the future. 13.2(c) Domestic Domicile Openings and Closings The Company may open new Domiciles at its discretion, however, a Flight Attendant assigned to, or who has designated a Domicile, cannot be involuntarily assigned to a different or new Domicile, except as may be provided elsewhere in this Agreement. The Company agrees to provide 90 days written notice of new Domicile openings to the Union and all Flight Attendants. The notice to the Flight Attendants may be sent via the Company-issued communications devices. Any requirement to use a new Company

71 designated domicile shall apply to Pilots and Flight Attendants equally and simultaneously. 13.2(c)(i) In the event that the Company elects to close a Domicile, 90 days written notice must be provided to the Union and the affected Domicile Flight Attendants. The notice to affected Domicile Flight Attendants may be sent via Company-issued communications devices. Said Flight Attendants will be redesignated as Home Base Airport Flight Attendants and shall have the right to designate the closed Domicile as a Home Base Airport; provided it meets the HBA qualifying criteria listed in Section 13.1 (c). If, at the time of closure, or subsequent to closure, the Domicile does not meet the HBA qualifying criteria listed in Section 13.1(c), the Flight Attendant will designate, pursuant to Section 13.1(d), another airport that qualifies as a Home Base Airport or Domicile Airport. In either case, the Flight Attendant shall retain designation as a Home Base Airport Flight Attendant and such designation shall not be considered in the Home Base Airport percentiles described in Section 13.1(b). 13.2(c)(ii) In the event circumstances outside the control of the Company (e.g., natural disaster, etc.) require the temporary closure of a Domicile, the Company shall provide as much notice as is reasonably possible to the Union and all affected Flight Attendants. In the event said Domicile has no service by a major airline affected Flight Attendants will designate and utilize an alternate airport pursuant to this Section as soon as practicable but not later than 24 hours prior to the next duty tour. The Company and the Union shall work together to resolve any problems arising in connection with transitioning said Flight Attendants to

72 alternative airports. Upon reopening of the Domicile, Flight Attendants displaced by the closure shall immediately revert to being designated to that Domicile, provided they reside ninety (90) miles Distance or less from the Domicile. The Union and Company shall work together to resolve any problems arising in connection with transitioning said Flight Attendants back to the Domicile. 13.2(c)(iii) In the event a Flight Attendant refuses to cross a picket line at a Domicile, the Flight Attendant must immediately notify the Company. The Company and Flight Attendant will work together to identify an alternate airport (HBA/Domicile not affected by a labor dispute) that the Flight Attendant will temporarily use to begin and end duty tours. The Company will reimburse the Flight Attendant for expenses, i.e., travel expenses, incurred in temporarily using the alternate airport. 13.2(c)(iv) In the event the Company closes a Domicile, any Flight Attendant using the Domicile at the time of closure may continue to use the airport as his HBA; provided that such airport qualifies as an HBA pursuant to Section 13.1(c). No Domicile closure shall form the basis for a furlough or reduction in pay Use of Satellite Airports The Company shall publish a list of Satellite Airports for each Domicile. Each Flight Attendant assigned to a Domicile shall select one (1) Satellite Airport to begin and end a tour of duty; provided, the Satellite Airport is within ninety (90) miles Distance of the Flight Attendant s residence. The Company may, on a tour-by-tour basis, assign the Flight Attendant to begin and end duty tours at either the Domicile or the designated Satellite Airport. A Flight Attendant departing from a Satellite Airport will be returned to

73 that Satellite Airport at the end of the tour. Parking expenses for the Domicile or Satellite Airport shall be paid in accordance with Section Foreign Domiciles Prior to opening a foreign domicile, the Company and the Union shall negotiate over wages, benefits and working conditions for Flight Attendants assigned to the foreign domicile. If the parties fail to reach agreement on the issues bargained, they shall submit their respective last offers on disputed matters to interest arbitration. The arbitrator's resolution of disputed issues shall be binding on both parties. Either party may request the services of an arbitrator thirty (30) calendar days after negotiations have commenced by requesting a panel of arbitrators from the NMB. The arbitrator s resolution of the disputed issues shall be on an issue-by-issue basis, rather than a total package basis, and shall be binding on the parties with respect to the particular foreign domicile assignment in question, but shall have no precedential or binding effect on other existing or future foreign domicile assignments. Any agreement between the parties or any arbitration award concerning rates of pay, rules or working conditions shall be retroactive to the date of the opening of the foreign domicile Travel to Location Other Than Home Base Airport, Domicile or Satellite Airport on a Flight Attendant s Last Day If a Flight Attendant requests to travel on his last day of duty to a location other than his designated Home Base Airport, Domicile or Company-directed Satellite Airport, he shall pay the difference in travel costs, if any, between travel to the desired location and travel to the Home Base Airport, Domicile or Satellite Airport, whichever is applicable. Additionally, the Flight Attendant shall be responsible for arranging travel beyond the

74 point at which the Flight Attendant requests to travel to a location other than his designated Home Base Airport, Domicile, or Company-Directed Satellite Airport, whichever is applicable. The duty period and all overtime shall end at the time the Flight Attendant would have arrived at the Flight Attendant s Home Base Airport, Domicile, or Company-directed Satellite Airport, whichever applies, as determined by the scheduled travel method and not the actual arrival time of the scheduled travel method. Should the scheduled method of returning the Flight Attendant to his Home Base Airport, Domicile, or Company-directed Satellite Airport require the Flight Attendant to arrive after 2400 local Home Base Airport, Domicile, or Company-directed Satellite Airport time, the Flight Attendant will be compensated per the requirements of Section 19.5, provided the Flight Attendant has not waived his rights to 19.5 compensation pursuant to Section 13.1(c)(iii) Normal Travel Expenses (Home Base Airport, Domicile, Satellite Airport) Travel expenses for Flight Attendants utilizing Domiciles, Home Base Airports, or Satellite Airports, including mid-tour overnights shall be described in Section 20 of this Agreement. The Company shall provide reimbursement for parking expenses for those Flight Attendants who use a domicile/satellite when no parking spaces are otherwise provided by the Company at the domicile/satellite airport Information to Be Provided The Company agrees to provide all Flight Attendants with Company memos, job postings, assignment bids, and all other pertinent information, in a timely manner. Such information must be delivered to the Flight Attendant at no expense to the Flight Attendant.

75 13.8 Start of Tour Pursuant to Section 13.1(f) and 13.2(a), the Company is not obligated to allow Flight Attendants to use airports other than those listed in this Section to begin any duty tour, including training tours Designation of Residence All Flight Attendants are required to designate a residence as defined in Section 3.46 within 30 days of their hire or change in residence.

76 SECTION 14 SPECIAL ASSIGNMENTS 14.1 A special assignment is an assignment not to exceed one (1) year during which time Flight Attendants are (1) assigned outside the schedules described in Section 19 of this Agreement and/or (2) the Flight Attendant resides and regularly reports for duty outside the United States. Flight Attendants awarded or assigned to special assignments will receive a thirty-five (35) percent increase in base pay for the duration of the assignment. A Flight Attendant shall not earn extended days while on special assignment, except as agreed to as a result of collective bargaining negotiations per Section 14.2(a) and (b), or awarded by an arbitrator per Section 14.2(c). 14.2(a) Except for the number of scheduled work days/scheduled days off and the location to which a Flight Attendant reports for duty, which shall be determined by the Company (provided the total number of days on Special Assignment and consecutive days off following the Special Assignment shall always be equal unless the parties mutually agree otherwise), Sections 19.5, 19.7 and 20 of the Agreement, and any new terms and conditions of employment related to the Special Assignment proposed by either party during Special Assignment negotiations not specifically provided for in the Agreement, shall be negotiated between the Company and the Union. 14.2(b) Notwithstanding the above: 14.2(b)(i) The Company cannot compel through negotiations and an arbitrator may not award terms below those set forth in Section 20; 14.2(b)(ii) The provisions of Section 19.5 of the Agreement shall apply to the last day of the Special Assignment;

77 14.2(b)(iii) The parties agree, that in order to insure adequate rest, the minimum number of days off between workdays is subject to negotiation; 14.2(b)(iv) Section 19 of the Agreement shall be inapplicable to Special Assignments; however, subsections 19.1,19.2(k), 19.2(h), 19.6, 19.8, and all other provisions contained in this Agreement will remain in effect unless the parties mutually agree to bargain over changes to those Sections. 14.2(c) If the parties fail to reach agreement on the issues bargained, they shall submit their respective last offers on disputed matters to interest arbitration. The arbitrator s resolution of disputed issues shall be binding on both parties. Either party may request the services of an arbitrator at any time after negotiations have commenced by requesting a panel of arbitrators from the NMB. The arbitrator s resolution of the disputed issues shall be on an issue-by-issue basis, rather than a total package basis, and shall be binding on the parties with respect to the particular special assignment in question, but shall have no precedential or binding effect on other existing or future special assignments. Any agreement between the parties or any arbitration award concerning rates of pay, rules or working conditions shall be retroactive to the date duty commences on the special assignment. 14.2(d) If there are no successful bidders, the Company may assign the least senior Flight Attendant or hire new Flight Attendants to fill the needs of the special assignment, pending the conclusion of such negotiations or arbitration, consistent with Section 5.4(a) of the Agreement. The special assignment bid will list all issues agreed upon during the negotiations or awarded by an arbitrator and become a part of the Agreement for the duration of the special assignment.

78 14.3 All special assignment shall be bid. Bidding rights, restrictions and procedures shall be in accordance with Section 5.4(a) of the Agreement, except that an equipment lock shall not prevent a special assignment bid award. Where the bid is filled through involuntary assignment of the least senior Flight Attendant, the Company shall rebid the special assignment after sixty (60) days of involuntary assignment. The Company shall not involuntarily assign a Flight Attendant on one (1) special assignment to another special assignment if, taking into account all required rest, the subsequent special assignment begins prior to the conclusion of the first special assignment. In such a case, the Company shall involuntarily assign, if applicable, the next least senior Flight Attendant. The Company will post the information concerning all special assignments as soon as practicable. The posting will include the detailed information necessary for Flight Attendants to be able to thoroughly evaluate the assignments The Company will give the Union timely notice and adequate information concerning special assignments. The results of any security assessment conducted by the Company or its agents in connection with a special assignment shall be provided to the Union as soon as reasonably possible, and shall be made part of the bid materials The Company will give each affected Flight Attendant a written statement indicating the Flight Attendant s assignment to a special assignment. This document will include at least the Flight Attendant s name, effective date of the assignment, signature of the applicable Chief Flight Attendant or his designee and the Flight Attendant concerned. These signatures will indicate the applicable Chief Flight Attendant s approval and the Flight Attendant s acceptance of the assignments.

79 14.6 The Company shall not be precluded from posting a bid for a special assignment, notwithstanding the bargaining has not commenced or agreement has not been reached on any outstanding issues.

80 15.1 Eligibility for Moving Expenses SECTION 15 MOVING EXPENSES Subject to Sections 13.2(b)(i)(2) and 13.2 (b)(ii)(2), any Flight Attendant on the seniority list as of the date this Agreement is executed or any new hire Flight Attendant will be paid moving and travel expenses in the following manner: 15.1(a) New Hires Subject to Section 13.2(b)(i)(2), at the time the Company extends an offer of employment to a job applicant, the Company shall inform the applicant that he or she is entitled to moving expenses as set forth in this Section 13.2(b)(i)(2). Pursuant to Section 13.2(b)(i)(2) the new hire Flight Attendant s right to moving expenses shall continue for the duration of his or her employment; provided, the new hire Flight Attendant s right to moving expenses applies to one change of permanent residence only. 15.1(b) Flight Attendants on the Seniority List as of the Date of Execution of the Agreement Subject to Section 13.2(b)(ii)(2), any Flight Attendant on the Seniority List as of the date of execution of the Agreement who does not live within ninety (90) statute miles of a Domicile at the time of execution shall be eligible for moving expenses if he or she elects at any time to change his residence for the purpose of reporting to a Domicile rather than utilizing the HBA system for the duration of his or her employment. The right to moving expenses applies to one change of permanent residence only Covered Moving Expenses The Company shall pay the actual expenses incurred for moving household effects up to a maximum of 12,000 pounds, including packing, unpacking, shipping, insurance and

81 storage where required for a period not to exceed thirty (30) days. The Flight Attendant must exercise his right to obtain moving expenses within one (1) year of the day he reports for assignment at the new Domicile. The Company shall furnish air transportation, either Company-provided or commercial, for the Flight Attendant and his dependents. If the Flight Attendant must drive his own car, the Company shall pay the I.R.S. mileage (plus gas) for the most direct AAA mileage between the two points involved. Moving expenses referred to in this Section shall be limited to the lesser of the following two amounts: (a) the cost of moving from the Flight Attendant s old residence to the Flight Attendant s new residence, or (b) the cost of moving from the Flight Attendant s old residence to the Flight Attendant s new Domicile plus ninety (90) statute miles Food and Lodging The Company shall reimburse the Flight Attendant expenses incurred in transit for lodging not to exceed $ per night and food for himself, and his dependents, not to exceed the per diem rate specified in Section 20.2 per day for himself, per day for his or her spouse or domestic partner, and the per diem rate specified in Section 20.2 per day per dependent over the age of two (2) and not over the age of twenty-one (21) accompanying the Flight Attendant. Food and lodging allowances are based upon actual travel time. The travel time allowed for driving shall be based upon 350 miles per day using AAA mileage.

82 15.4 Payment of Expenses A Flight Attendant will submit for moving expense reimbursement in writing and provide the Company with receipts. The Company shall reimburse the Flight Attendant within two (2) weeks of receipt of a properly submitted moving expense claim Duty Free Days A Flight Attendant shall be allowed three (3) days free from duty prior to commencing his move to his new Domicile. In addition, travel time and four (4) days free from all duty at the new Domicile shall be allowed. En-route travel time by car shall be based on 350 miles per day using AAA mileage.

83 SECTION 16 LEAVES OF ABSENCE 16.1 General Conditions for Leave of Absence 16.1(a) Mailing Address and Phone Number Changes While on LOA. A Flight Attendant on LOA will maintain a current mailing address, pager number and telephone number with the Company. Address, pager number and/or telephone number changes will be submitted to the applicable Chief Flight Attendant. 16.1(b) Pay While on LOA LOAs shall be unpaid, unless otherwise provided for in this Agreement. 16.1(c) Seniority Accrual While on LOA Flight Attendants on LOA accrue seniority. The Company will specify, in writing, the date by which the Flight Attendant will return to duty, a copy of which shall be provided to the Flight Attendant and the Union. All Flight Attendants returning from LOA who require training prior to resuming duties will be scheduled for such training at the discretion of the Company. At the end of the LOA, the Flight Attendant will be paid salary based on his original date of hire, at the current rate, and for the aircraft type/program he held prior to commencement of the LOA. Delay by the Company in scheduling any necessary training shall not affect a Flight Attendant s right to salary at the end of the LOA. 16.1(d) Bidding Upon Return From LOA On return from LOA, if a Flight Attendant s equipment type or position has been eliminated (e.g.,i.o.e. Flight Attendant) the Flight Attendant must (not withstanding other provisions of the Agreement) bid a new position not later than the first day after the LOA is complete. The right to bid includes the right to bump junior Flight Attendants,

84 provided bumping is limited to the program the Flight Attendant was in at the time the LOA was granted. If no new positions are available (i.e., the equipment no longer exists or the returning Flight Attendant does not have the seniority to successfully bid) the Company may assign the Flight Attendant a position and a corresponding rate of pay. 16.1(e) Furlough While on LOA A Flight Attendant on LOA whose seniority is such that he or she would have been furloughed had he or she not been on LOA will promptly be notified that his rights under the Agreement have been changed to those of a furloughed Flight Attendant. If there is a subsequent recall, such Flight Attendant, if his or her seniority warrants, will be recalled to LOA status with the accompanying rights, or active status, if applicable, and he or she will be so notified. Where a furloughed Flight Attendant is recalled to LOA status, the length of time spent on furlough will be subtracted from the remaining amount of permissible LOA time. 16.1(f) Statutory Rights and LOA If any federal or state statute provides greater leave rights or protections than those contained in this Agreement, then the statute shall control. If the Agreement provides greater leave rights or protections than any federal or state statute, then the Agreement controls. 16.1(g) Working While on LOA A Flight Attendant on LOA shall not engage in any form of business, as a Flight Attendant or in any other capacity that directly competes with the business of the Company. However, a Flight Attendant on LOA may engage in aviation employment as a Flight Attendant for a non-competing business (excluding the Company's parents,

85 affiliates and subsidiaries) with the prior written permission of the Company. In no case shall such Flight Attendant engage in employment which may bring discredit on the Company. 16.1(h) A flight attendant who exhausts all qualifying LOA and does not return to work may be subject to termination Personal Leave of Absence 16.2(a) Length of Personal LOA At a Flight Attendant's request, the Company may grant a LOA without pay for a specific period of time, up to one (1) year; provided that such leave does not impose an undue business hardship upon the Company. Such leaves may be extended by the Company in writing for additional periods of time not to exceed a total of one (1) year per extension. Any LOA request pursuant to this paragraph that exceeds one (1) year must be jointly approved by the Company and the Union Medical Leave of Absence 16.3(a) Requesting a Medical LOA Flight Attendants shall be entitled to a medical LOA for a period of up to three (3) years when medically necessary as determined by a medical doctor or other health care professional. Medically necessary means leave is required because the Flight Attendant is unable to perform his job duties at the time the need for leave arises. A Flight Attendant applying for leave pursuant to this paragraph must provide the Company with documentation from his or her medical doctor or other health care professional indicating that the leave is medically necessary prior to obtaining leave. If the Company questions whether leave is medically necessary, it may require the Flight Attendant to be

86 examined by a medical doctor or health care professional of its choosing, provided the Company pays all costs and expenses associated with the examination. If the two opinions differ, then the two medical doctors or health care professionals shall mutually agree upon a third medical doctor or health care professional, whose opinion shall be binding upon the parties. Costs and expenses for the third opinion shall be paid for by the Company. The Company may require a Flight Attendant to resubmit documentation of the leave's medical necessity once every fourteen (14) days. Any Flight Attendant returning from leave under this provision must submit medical certification of fitness for duty where the leave exceeds sixty (60) days. 16.3(b) Family and Medical Leave Act If the reason(s) for taking medical leave qualifies as a serious health condition within the meaning of the Family and Medical Leave Act ( FMLA ), the FMLA s procedures shall apply in full subject to the following: notwithstanding any provision of the FMLA to the contrary, the Company may require a Flight Attendant to exhaust all but seven (7) days of paid leave accrued as of the date leave is granted. If the Company requires the Flight Attendant to exhaust paid leave, the Flight Attendant shall designate prior to taking FMLA leave whether the paid leave is sick leave or vacation, or any combination thereof. In the case of a medical emergency, a Flight Attendant shall make the designation as soon as practicable. The seven (7) remaining days of accrued paid leave may be designated by the Flight Attendant as either sick leave, vacation, or any combination thereof; said designation must be made prior to taking FMLA leave. If the Flight Attendant fails to make said designation, then the Company shall make the designation. If a Flight Attendant has accrued less than seven (7) days of paid leave, the Company may not

87 require the Flight Attendant to exhaust the paid leave unless the Flight Attendant so requests in writing. In administering the FMLA, the Company will interpret week to mean work week i.e., the week or period of time that the Flight Attendant is scheduled to work. The days the Flight Attendant is not scheduled to work will not be counted as part of the FMLA s annual 12 weeks of leave Union Leave of Absence A flight attendant elected or appointed to a full time position with the International or Local Union shall be granted a leave of absence for the duration of said office or position to begin no sooner than one (1) year after completing his last initial/transition training. No more than one (1) flight attendant may beon Union leave at any given time during the term ofthis Agreement. Such leaves are intended to be for a year or more except in exceptional circumstances such as fulfilling the end of a term Jury Duty and Court Leave of Absence If a Flight Attendant is required to serve on a jury or to participate in a legal proceeding pursuant to a subpoena, the Flight Attendant shall receive his regular base pay (for the schedule the Flight Attendant was awarded on the day the Flight Attendant is first relieved from Company duties) for all such time, less any jury duty or subpoena pay. The Flight Attendant shall furnish the applicable Chief Flight Attendant with a written record of all such pay received Bereavement Leave of Absence 16.6(a) When a death occurs in a Flight Attendant s immediate family such Flight Attendant shall be entitled to up to five (5) consecutive work days of paid bereavement so long as the five (5) days are contained in a single duty tour. If a Flight Attendant is on a

88 duty tour at the time that he is notified of the death, he shall be immediately released from duty for the remainder of the calendar day, at the Flight Attendant s discretion, and credited a workday as if he had flown the remainder of the day. Such day shall not count as one (1) of the five (5) consecutive days of paid bereavement leave. The Flight Attendant shall be returned to his HBA/Domicile/Satellite at the Company's expense, or another location, per the Agreement. 16.6(b) Using Sick Days and Accrued Vacation for Bereavement Upon written notification to the applicable Chief Flight Attendant or his/her designee, a Flight Attendant may utilize accrued sick leave up to the number of days accrued at the time of the death. Additionally, upon written notification to the applicable Chief Flight Attendant or his/her designee, a Flight Attendant shall be granted permission to utilize any or all of his accrued vacation days in order to attend to matters related to a death in his immediate family. 16.6(c) Who Bereavement LOA Covers For the purposes of this Section, immediate family shall be defined as mother, father, legal guardian, father-in-law, mother-in-law, brother, sister, brother-in-law, sister-in-law, children, grandchildren, grandparents, grandparent-in-law, spouse, or domestic partner. 16.6(d) Notification Requirements Related to Bereavement LOA In order to obtain bereavement leave, an employee must notify the applicable Chief Flight Attendant or his/her designee as soon as possible after learning of the death, and the leave period will begin at a mutually agreeable time. However, a Flight Attendant is always entitled to have bereavement leave begin at the time he learns of a death in his immediate family.

89 16.7 Military Leave 16.7(a) Right to Military LOA Flight Attendants shall be entitled to military leave of such duration as set forth in Uniform Services Employment and Reemployment Rights Act (USERRA), any applicable executive order, or any applicable state law. Should there be a conflict between said statutes and orders, the statute or order providing the greatest leave rights shall control. In addition to Flight Attendants rights under the above-mentioned statutes and orders, Flight Attendants have such additional rights and shall receive such additional benefits as referred to in this Article. 16.7(b) Seniority Accrual While on Military LOA Flight Attendants on military leave shall continue to accrue seniority for the duration of military leave. 16.7(c) Compensation While on Military LOA The terms of USERRA, any applicable executive order or any applicable state law shall apply with respect to the Company s obligation to provide pay, vacation, health insurance, retirement benefits, and any and all other benefits provided for under this Agreement. If a collectively bargained benefit plan provides for greater rights than those referred to above, then the benefit plan shall control. 16.7(d) Notice A Flight Attendant called to active duty shall present a copy of his/her military order to the applicable Chief Flight Attendant or his/her designee prior to taking leave under this Section in accordance with USERRA, applicable executive order, or applicable state law. Any Flight Attendant serving in the military reserves, including National Guard, shall

90 present a copy of his/her official military order within thirty (30) days after receiving said notice, subject to any notice exceptions provided for in USERRA, applicable executive order, or applicable state law. 16.7(e) Reserve Duty 16.7(e)(i) Annual Two-Week Reserve Training Any Flight Attendant serving in the military reserves, including National Guard, shall be granted a reserve duty leave of absence for fourteen (14) days per year to fulfill the Flight Attendant's annual two-week reserve training, or a greater period of time if necessary to fulfill the Flight Attendant s annual two (2) week reserve training requirement, subject to the applicable Chief Flight Attendant s approval. 16.7(e)(ii) Monthly Two-Day Reserve Training Any Flight Attendant serving in the military reserves, including National Guard, shall schedule and fulfill his/her monthly two-day reserve training in such a manner so as not to conflict with his/her flight duty schedule. In the event of a conflict, the Flight Attendant shall immediately notify the applicable Chief Flight Attendant. 16.7(e)(iii) Voluntary Reserve Duty Any Flight Attendant in the military reserves, including National Guard, desiring to serve beyond his/her monthly two-day reserve training obligation and annual two-week reserve training obligation shall volunteer for such additional duty in such a manner so as not to conflict with his/her flight duty schedule. 16.7(f) Right to Furlough After Military Service LOA Any Flight Attendant who is ordered to active military service shall, upon presentation to

91 the Company of a certificate of satisfactory completion of service or its equivalent, be granted, upon request, a furlough up to ninety (90) days, or a time equal to the length of active military service, whichever is less (or any greater period of time provided for in USERRA, applicable executive order, or applicable state law), after discharge from active military service. Upon completion of the furlough period, if any, the Company may require a Flight Attendant returning from a military leave of absence of more than ninety (90) days to undergo training consistent with Section 6 of this Agreement. The Company shall make such training available to Flight Attendants. No Flight Attendant shall lose pay or benefits as a result of a delay in scheduling the training, provided the Flight Attendant is available for training. A Flight Attendant s equipment lock, if any, shall continue to run during any period of military leave.

92 SECTION 17 LABOR-MANAGEMENT COOPERATION 17.1 A Joint Commitment to Fair and Expeditious Conflict Resolution The Company and Union recognize that fair and expeditious conflict resolution is essential to efficient operations, flight attendant morale, and a professional labor-management relationship. In furtherance of their shared values and interests, the parties hereby agree as follows: 17.1(a) Monthly Meeting of the President with the Union Recognizing that the President or his designee and the Union President or his designee meet on a monthly basis to discuss a broad range of issues of interest to the Company, the Union President or his designee and flight attendants, it is agreed and understood that this meeting represents an important forum for problem-solving and problem-avoidance. As a result, the President or his designee and the Union commit to each other and their respective constituencies that they shall continue to work together in a cooperative manner as part of their ongoing commitment to making NJA the premier fractional operator in the service of its employees, customers, and shareholders. 17.1(b) Implementation of Agreement Meetings Recognizing the Company and Union s mutual interest in an orderly transition from the existing terms and conditions for flight attendants to the instant Agreement, the President and/or his designee(s) shall participate in the meetings referred to in Section 18.5(b) of the Agreement. In addition to the meetings referred to in Section 18.5(b), both parties commit that their respective representatives will communicate regularly with one another in an effort to problem solve and address matters of mutual concern related to the implementation and administration of the Agreement.

93 17.1(c) Efficiency Improvement Meetings Recognizing the Company and Union s mutual interest in a more efficient and profitable operation, the President or his designee and the Union President or his designee shall meet no less than once per quarter for the purpose of identifying efficiency improvement opportunities to benefit the operating profits of the Company.

94 18.1 Union Bulletin Boards SECTION 18 UNION REPRESENTATION The Company will provide the Union with bulletin board space at each Domicile or posting of information of interest to Union members Union Representative Visits to Company Facilities The Company agrees to admit, at reasonable times, the officially designated representatives of the Union to its operations facilities to transact such business as is necessary for the administration of this contract. However, the Union representative shall notify the Director of Operations, or his designated representative, of each such intended visit Right to Union Representation Any Flight Attendant required to be present at a Company hearing or meeting involving disciplinary action, or the possibility of disciplinary action, shall be entitled to Union representation at such hearing or meeting if the Flight Attendant so elects. In order to effectuate the purposes of this paragraph, the Company shall promptly inform a Flight Attendant of the allegations or incident leading to the hearing or meeting. A drug or alcohol test required by the FAA or this Agreement shall not be considered a hearing or meeting for purposes of this paragraph The Flight Attendant Executive Council The Union will select Flight Attendant representatives and will notify in writing the applicable Chief Flight Attendant of their appointment or removal, within five (5) business days of such occurrence. The representatives will be known as members of the Flight Attendant Executive Council (FAEC). The FAEC shall consist of three (3) Flight

95 Attendants, provided the Company shall not be required to release more than two (2) Flight Attendants from any one aircraft program in connection with Sections 18.5(b) and Release from Duty for Contract Administration 18.5(a) Releasing FAEC Members From Duty for Contract Administration For the first year after the Re-Opener Agreement is ratified, the Company shall release one (1) FAEC member from each fleet for one (1) scheduled tour of duty each month for the sole purpose of conducting Union business directly related to the application of this Agreement. For the two subsequent years, the Company shall release one (1) member of the FAEC in accordance with the preceding sentence. Thereafter, the Company shall release one (1) FAEC member from one (1) scheduled tour of duty each quarter for the sole purpose of conducting Union business directly related to the application of this Agreement. Under no circumstances shall the Company be required to remove from duty a FAEC member who is located outside the contiguous United States for the purpose of complying with this paragraph; provided, a Flight Attendant referred to in this paragraph shall be considered unavailable for Company duty assignments and under no circumstances will the Company schedule a duty assignment that conflicts with a Flight Attendant s release pursuant to this paragraph. The Union shall notify the Company no less than ten (10) days prior to the first day of the month for which release is requested. 18.5(a)(i) Travel Expenses for FAEC Member Released for Contract Administration The Company shall pay or reimburse travel expenses in accordance with Section 20 of the Agreement (e.g., air or ground transport, hotel accommodations and per

96 diem) for the FAEC member during the time the FAEC member is on release from Company duty. 18.5(a)(ii) Pay for FAEC Member Released for Contract Administration The day(s) a FAEC member is released pursuant to Section 18.5(a) shall be considered a duty day(s), except that no duty period limitations will apply if no work is performed at the request of the Company on the day(s) of release. The Company shall not be responsible to pay hourly overtime or extended day pay to a FAEC member during any work day (whole or partial) that the FAEC member is released from duty, except when a FAEC member is entitled by this Agreement to receive hourly overtime or extension day pay as a result of performing duty at the request of the Company prior to being released under the terms of Section 18.5(a). 18.5(b) Joint Company/FAEC Meetings For the first year after the Re-Opener Agreement is ratified, the Company shall release all FAEC members from one (1) conflicting duty day every other month in order for the FAEC members to meet with the Company to problem-solve and address matters of mutual concern. If needed, the parties by mutual agreement may extend the meeting from one (1) day to as many days as necessary. Under no circumstance shall the Company be required to remove from duty an FAEC member who is located outside the contiguous United States for the purpose of complying with this paragraph; provided, a Flight Attendant referred to in this paragraph shall be considered unavailable for Company duty assignments and under no circumstances will the Company schedule a duty assignment that conflicts with a Flight Attendant s release pursuant to this paragraph. During the second and subsequent years of the Agreement, the meeting(s) referred to in this Section

97 shall occur on a quarterly basis. The joint Company/FAEC meetings will occur in conjunction with the Company releasing FAEC members as outlined in Section 18.5(a). 18.5(b)(i) The Company may arrange for travel, and the Company and Union shall pay or reimburse in equal amounts, travel expenses in accordance with Section 20 of the Agreement (e.g., air or ground transport, hotel accommodations and per diem) for those FAEC members attending the joint meeting on their day off or released from a scheduled duty day pursuant to Section 18.5(b). 18.5(b)(ii) The Company shall not be responsible to pay hourly overtime or extended day pay to FAEC members during any work day (whole or partial) that the FAEC member is released from duty, pursuant to Section 18.5(b), except when the FAEC member is entitled by this Agreement to receive hourly overtime or extended day pay as a result of performing duty at the request of the Company prior to being released under the terms of this paragraph Release from Duty for Collective Bargaining 18.6(a) The Union shall have the right to select one (1) designee for each FAEC member over the duration of collective bargaining. In the event a FAEC member or his/her designee separate from the Company during the course of collective bargaining, then the Union shall have the right to replace that person(s). In addition, the designee pool of Flight Attendants shall consist of not more than one (1) Flight Attendant from the BBJ program. The Union shall notify the applicable Chief Flight Attendants in writing of the names of the designees forty-five (45) days prior to the beginning of collective bargaining. Upon completion of collective bargaining, FAEC members and their designees shall be returned to their bid schedules, if applicable. The Company shall

98 release from conflicting duty all members of the FAEC, or their designees, for collective bargaining sessions and for Union meetings directly associated with collective bargaining, provided all meeting dates are mutually agreed to. Under no circumstances shall the Company be required to remove from duty an FAEC member who is located outside the contiguous United States for the purpose of complying with this paragraph. 18.6(b) The Company shall be responsible to pay or reimburse travel expenses in accordance with Section 20 of the Agreement (e.g., air or ground transport, hotel accommodations and per diem) of FAEC member(s), or designee(s), during the time the member(s) are on release from Company duty as set forth in Section (c) Each day an FAEC member, or designee, is released pursuant to Section 18.6(a) shall constitute a duty day; however, no duty period limitations will apply. The Company shall not be responsible to pay hourly overtime to FAEC member(s), or designee, during any work day (whole or partial) that the FAEC member(s), or designee, is released from duty, except when a FAEC member(s), or designee, is entitled by this Agreement to receive hourly overtime as a result of performing duty at the request of the Company prior to being released under the terms of Section FAEC members performing duties pursuant to Section 18.6(a) shall earn extended days, provided the requirements for extended days set forth in this Agreement are satisfied Other Committees 18.7(a)Safety Committee The Company agrees one (1) Flight Attendant representative from the Falcon fleet and one (1) Flight Attendant representative from the BBJ fleet (both of whom shall be appointed by the Union) may participate in the Union s Safety Committee. The

99 Company shall meet with the Union s Safety Committee Chairman once per month unless another meeting schedule is mutually agreed to by the Company and the Committee Chairman. The Company shall meet with the Union s Safety Committee (including the Flight Attendant representatives) once per quarter, unless another meeting schedule is mutually agreed to by the Company and the Committee Chairman. The Company shall release from conflicting duty assignments Safety Committee representatives in order to meet with the Company s representative(s) as provided herein. 18.7(b)Travel Committee The Company agrees one (1) Flight Attendant representative from the Falcon fleet and one (1) Flight Attendant representative from the BBJ fleet (both of whom shall be appointed by the Union) may participate in the Union s Travel. The Company shall meet with the Union s Travel Committee Chairman once per month unless another meeting schedule is mutually agreed to by the Company and the Committee Chairman. The Company shall meet with the Union s Travel Committee once per quarter, unless another meeting schedule is mutually agreed to by the Company and the Committee Chairman. The Company shall release from conflicting duty assignments Travel Committee representatives in order to meet with the Company s representative(s) as provided herein. 18.7(c) Training Committee The Company agrees one (1) Flight Attendant representative from the Falcon fleet and one (1) Flight Attendant representative from the BBJ fleet (both of whom shall be appointed by the Union) may participate in the Union s Training Committee. The Chairman of the Training Committee shall meet with a Union designated Training Committee representative once per quarter. The meeting shall take place on one of the

100 Training Committee representative s scheduled work days, unless otherwise mutually agreed to. The Chairman of the Training Committee, in consultation with the Training Committee representative, shall release all members of the Training Committee from conflicting duty for a maximum of one (1) day (whole or partial as required) per quarter, in order to meet via conference call with the Training Committee representative. In lieu of a conference call, the Company may arrange for Training Committee members to meet in person. 18.7(d) The Company shall be responsible to pay or reimburse travel expenses in accordance with Section 20 of the Agreement (e.g., air or ground transport, hotel accommodations, and per diem) for each day a committee member is on release from a Company duty day as set forth in Section 18.7(a), (b) or (c). 18.7(e) Each day a committee member is released from Company duty pursuant to Section 18.7(a), (b) or (c) shall constitute a duty day; however, no duty period limitations shall apply. The Company shall not be responsible to pay hourly overtime to committee members during any work day (whole or partial) that the committee member is released from duty, except when a committee member is entitled by this Agreement to receive hourly overtime as a result of performing duty at the request of the Company prior to being released under the terms of Section 18.7(a), (b) or (c). 18.7(f) The Union will notify in writing the Director of Operations of the appointment or removal of committee members referred to herein, within five (5) business days of such occurrence Commitment to Good Faith

101 Consistent with the Union s commitment to professional labor relations, the Union shall exercise the rights afforded it above at all times in good faith and in such a manner so as to minimize any unnecessary disruption of the Company s business.

102 SECTION 19 SCHEDULING 19.1 Equal Distribution of Flying The Company will schedule all flight crews in such a manner as to permit an equal as practicable distribution of flying time for each type of schedule flown. 19.1(a) The Company will continue to maintain its existing scheduling practices during the term of this Agreement, unless the parties mutually agree to adopt another method. 19.1(b) Both the Company and the Union agree to discuss scheduling experiments in good faith Normal (7 & 7) Schedule 19.2(a) General Description The Company shall offer to all Flight Attendants in each aircraft fleet a schedule that shall consist of seven (7) consecutive workdays followed by seven (7) consecutive days off, except as provided elsewhere in this Section. This schedule shall hereinafter be referred to as the 7 & 7 Schedule or the "Normal Schedule." Notwithstanding the general description of the requirement to offer the 7 & 7 Schedule to all Flight Attendants in each fleet, a minimum number of Flight Attendants are required to work the Reserve Schedule as set forth in Section (b) Prohibition Against Involuntary Extensions Flight Attendants will not be required to work additional workdays while on the 7&7 Schedule, except as otherwise provided in the Agreement (c) Voluntary Extended Days Flight Attendants may volunteer for additional workdays while on the 7 & 7 Schedule. For each additional voluntary workday up to twenty-four (24) per calendar year (prorated

103 in 2006), Flight Attendants will be paid the extended day rate as provided in Section For each voluntary workday in excess of twenty-four (24) during a calendar year, a Flight Attendant shall be provided a compensatory day off that must be taken on the first and, if applicable, subsequent workday(s) of the next duty tour not associated with a training event. Extended day(s) payments associated with after-midnight returns shall not be considered voluntary workdays for the purposes of this paragraph. 19.2(c)(i) Notwithstanding the general description set forth in Section 19.2(a), Flight Attendants who work additional days while on the 7 & 7 Schedule do not receive additional days off the schedule, unless otherwise provided in the Agreement. 19.2(d) Integrity of 7 & 7 Schedules The Company agrees to award Flight Attendant bids using the same 7 & 7 Schedule Rotation listed on the bid sheets except when the Flight Attendant s schedule has been modified consistent with another provision of the Agreement (e.g., a training event). The 7&7 schedule will be posted and awarded as a line bid. Specific start of work dates and days will be listed on each 7&7 schedule bid sheet. This restriction does not apply with respect to meeting rest requirements from the Flight Attendant s previous schedule/line. The Company shall comply with the rest reference in the preceding sentence by publishing an Operational schedule that provides no fewer than three (3) days off following six (6) or more scheduled (i.e., published) workdays or by providing no fewer than two (2) days off following five (5) or fewer scheduled (i.e., published) workdays or by providing no fewer than two (2) days off following five (5) or fewer scheduled (i.e., published) workdays. The Company may also adjust 7&7 lines as

104 necessary when a Flight Attendant volunteers for special projects (e.g., Safety Committee). 19.2(d)(i) Following ratification of this Reopener Agreement, the procedures for transitioning between the Schedules in effect at the time of ratification and the Schedules listed in this Reopener Agreement shall be as set forth in LOA form. 19.2(e) Training Events 19.2(e)(i) Transition In the case of aircraft transition training a 7 & 7 Schedule Flight Attendant shall be placed on the Reserve Schedule. The Company shall schedule at least three (3) consecutive days off prior to the first workday associated with the training event. The Flight Attendant shall be assigned to the Reserve Schedule until he completes training. Thereafter, the Flight Attendant shall be placed, upon request, on a 7&7 line of the Company s choosing until the next schedule bid following the training event, at which time, he may bid for the 7&7 line of his choice or the Reserve Schedule, whichever he elects. For purposes of compensation, the Flight Attendant shall be considered on the Reserve Schedule as of the first workday associated with the training event. 19.2(e)(ii) Recurrent, Requalification and Instructor/Purser (i.e., Flight Attendant Moving to a Position Listed in Section 5.6(b)) (including travel) The Company may, for recurrent, requalification and instructor/purser training (including travel), alter the 7 & 7 Schedule of a Flight Attendant in the following manner: One (1) block of seven (7) consecutive workdays may be shifted no more than four (4) workdays in either direction. The Company shall have the right

105 to assign duty other than training to the Flight Attendant following the completion of training that does not last for the entire seven (7) days. In the event sliding a tour would not accommodate the expected workdays associated with recurrent (including travel), the Company may shift workdays from the end of the scheduled duty tour immediately preceding and the beginning of the scheduled duty tour immediately after the training event to the extent necessary to accommodate only the expected number of required training/travel days. If for any reason the training assignment lasts seven (7) or less days the Flight Attendant shall not be required to perform flight related duty beyond day seven (7). The provision does not allow the Company to alter the start dates of any subsequent tour(s). 19.2(e)(iii) Notification of Schedule Modifications for Recurrent, Requalification and Instructor/Purser Training (i.e., Flight Attendant Moving to a Position Listed in Section 5.6(b)) A Flight Attendant will be notified of a schedule modification by the fifteenth (15) day of the month prior to the recurrent, requalification or instructor/purser training event. Where a recurrent, requalification or instructor/purser training event arises after the fifteenth (15th) day of the prior month, the Company shall notify Flight Attendants in their due month (including grace period ) of the training event. Flight Attendants so notified must respond within two (2) business days if interested in filling the training slot. The most senior Flight Attendant who volunteers will be assigned to the event; provided, the Flight Attendant has at

106 least three (3) consecutive scheduled days off prior to the training (including travel). In the event there are no volunteers for the training, the Company shall assign the least senior Flight Attendant in his three-month training window to the training event. The Company shall provide seven (7) days notification to the involuntarily assigned Flight Attendant and shall ensure the Flight Attendant has at least three (3) consecutive scheduled days off prior to the training event (including travel). 19.2(e)(iv) New Hire Initial All new hire Flight Attendants are considered for pay purposes to be on the Reserve Schedule at Date of Hire. The parties recognize new hire Flight Attendants do not have a fixed schedule (e.g., maximum number of days worked and minimum days off do not apply) until training is completed. Upon completion of ground training, new hire Flight Attendants will be eligible for one (1) set of four (4) H Days for every month they month they are in the IOE program. The schedule of a new hire Flight Attendant is subject to change as necessary until training is completed. The new hire Flight Attendant shall remain on the Reserve Schedule until the Flight Attendant is next able to bid his schedule and he shall provide the Company with H Day choices one week prior to commencement of ground training. The Company will make available to a Flight Attendant-intraining the necessary information to bid future schedules while he is in training. The new hire Flight Attendant shall be eligible to bid future schedules at date of hire however a Flight Attendant will not be entitled to work that schedule until he has been released from training status. Flight Attendants hired after a bid period

107 has closed remain on the Reserve Schedule until awarded or assigned a new schedule at the conclusion of the next bid period. 19.2(e)(iv)(1) In the event a new hire Flight Attendant is not released to the IOE program within ten (10) days after completing Company ground school, all Reserve Schedule provisions shall apply to the Flight Attendant on the eleventh (11th) day; the Flight Attendant shall also be able to bid for the next available 7 & 7 Schedule. 19.2(f) 7 & 7 Schedule Transitions Schedule periods shall begin on February 1, May 1, August 1 and November 1 of each calendar year. Seam periods shall begin on the Friday prior to February 1, May 1, August 1 and November 1 and shall consist of a total of fourteen (14) consecutive calendar days. 19.2(g) Reserved 19.2(h) Bidding Requirements Subject to Section 19.3(g), a Flight Attendant who desires a 7&7 line must bid for a line at the quarterly schedule bid, including Flight Attendants already holding a 7&7 line. A Flight Attendant who desires to change 7 & 7 lines or move to the Reserve Schedule must bid and be awarded a different 7 & 7 line or the Reserve Schedule in order to make such a change. A Flight Attendant who does not bid and/or is not involuntarily assigned to the Reserve Schedule in accordance with Section 19.3(g) shall be assigned a 7&7 line by the Company. The Company will make a sufficient number of 7&7 lines available to effectuate the terms of this subsection. 9.2(h)(i) Bid Awards for Flight Attendants Unavailable for the Schedule Period

108 Notwithstanding any provision to the contrary, the Company shall not be required to award a Flight Attendant a 7 & 7 Schedule in the event the Flight Attendant will not be available for duty for any reason (e.g., Military LOA, Medical LOA, Union LOA, etc.) for the entire bid period. 19.2(h)(ii) 7 & 7 Bid Window The Company shall post 7 & 7 Schedule bids concurrently with the Reserve Schedule bid. The number of 7 & 7 Schedule lines offered shall be determined after closure of the Reserve Schedule bid, and consistent with the provisions of Section 19.2(d). The Company shall post 7 & 7 Schedule bids not later than 45 calendar days prior to the start of each quarterly schedule period (e.g., February 1). Bids shall remain open for a minimum of twenty-one (21) business days. The Company shall publish 7 & 7 Schedule bid awards no later than five (5) business days after the Reserve Schedule bid awards are posted. 19.2(i) Reserved 19.2(j) Administration of Vacations on 7 & 7 Vacations for Flight Attendants on the 7 & 7 Schedule shall be earned in accordance with Section 8 of the Agreement and bid in the following manner: 19.2(j)(i) Flight Attendants Using One (1) Week of Vacation The Company shall credit a Flight Attendant with seven (7) scheduled work days off the 7 & 7 Schedule. For each one (1) week vacation, a Flight Attendant shall have no less than a twenty-one (21) day duty-free period unless his awarded vacation week overlaps shifted days per Sections 19.2(f). Nothing contained herein shall permit the Company to shift work days beyond its rights set forth in

109 Section 19.2(f). When determining the seven (7) day tour credited to the vacation week the Company shall apply the following Rules: Rule 1 - If only one (1) duty tour overlaps the awarded vacation week, eliminate the entire duty tour. Rule 2 - If more than one (1) duty tour overlaps the awarded vacation week, eliminate the entire tour containing the most number of workdays within the awarded vacation week. Rule 3 - When applying Rules 1 or 2, if two (2) duty tours overlap the awarded vacation week by an equal number of days, or if the awarded vacation week falls between two (2) duty tours without overlapping either tour, eliminate workdays from the first chronological duty tour rather than the second duty tour. There will be no change to the scheduled tours preceding or following the duty-free period, unless otherwise allowed by the Agreement. 19.2(j)(ii) Rules Governing Vacation When a Flight Attendant's Awarded One (1) Week of Vacation Overlaps or Occurs Entirely Within the "Seam Period" The Company shall credit a Flight Attendant with a minimum of seven (7) scheduled workdays off the 7 & 7 Schedule. If a Flight Attendant's awarded one (1) week vacation occurs entirely within the "seam period" defined in Section 19.2(f), the Company shall apply the following Rules: Rule 1 - If only one (1) duty tour overlaps the awarded vacation week, eliminate the entire duty tour.

110 Rule 2 - If more than one (1) duty tour overlaps the awarded vacation week, eliminate the entire tour containing the most number of workdays within the awarded vacation week. Rule 3 - After applying Rule 1 or 2, whichever is applicable; eliminate all other workdays overlapping the awarded vacation week. Rule 4 - If application of Rules 1 or 2, and 3, does not produce seven (7) workdays off the schedule, then eliminate workdays from the duty tour closest to the awarded vacation week in sufficient number to yield seven (7) workdays off the schedule. Rule 5 -When applying Rules 2 or 4, if two (2) duty tours overlap the awarded vacation week by an equal number of days, or if the awarded vacation week falls between two (2) duty tours without overlapping either tour, eliminate workdays from the first chronological duty tour rather than the second duty tour. 19.2(j)(iii) Flight Attendants Using Two (2) Weeks of Vacation Consecutively The Company shall credit a Flight Attendant with fourteen (14) scheduled work days off the 7 & 7 Schedule as defined in this Section. For any two (2) consecutive week vacations, a Flight Attendant shall have no less than a thirtyfive (35) day duty-free period unless his awarded two (2) consecutive week vacation overlaps shifted days per Sections 19.2(f). Nothing contained herein shall permit the Company to shift work days beyond its rights set forth in Sections 19.2(f). When determining the two (2) tours credited to the two (2) consecutive week vacation the Company shall apply the following Rules:

111 Rule 1 -If one or more duty tour(s) overlaps the awarded two (2) consecutive week vacation, eliminate the entire duty tour(s). Rule 2 - If application of Rule 1 does not produce fourteen (14) workdays off the schedule, then eliminate workdays from the duty tour(s) closest to the awarded two (2) consecutive week vacation in sufficient number to yield fourteen (14) workdays off the schedule. Rule 3 -When applying Rule 2, if the awarded two (2) consecutive week vacation falls between two (2) duty tours without overlapping either, then eliminate workdays from the first chronological duty tour rather than the second duty tour. There will be no change to the scheduled tours preceding or following the dutyfree period, unless otherwise allowed by the Agreement. 19.2(j)(iv) Three (3) or More Weeks of Vacation Flight Attendants will not be permitted to bid, or be assigned three (3) or more weeks of vacation consecutively. 19.2(j)(v) Rule for Flight Attendants With Less Than One (1) Week of Vacation Flight Attendants successfully holding a 7 & 7 line bid who are entitled to less than seven (7) days of vacation (on the date 7 & 7 vacation bids are posted) shall bid and be awarded vacation by seniority. This vacation period shall be awarded as one (1) single block of consecutively scheduled days, commencing the first day of a duty tour and continuing until earned vacation is exhausted. There will be no change to the scheduled tours preceding and following the duty free period, unless otherwise allowed by the Agreement.

112 19.2(k) Application of 7 & 7 Schedule to New Aircraft Programs For the first five (5) aircraft of any new aircraft program, or for one (1) year after the delivery of the first aircraft, whichever occurs first, the Company may assign all Flight Attendants in the new aircraft program to the Reserve Schedule. Commencing with the delivery of the sixth (6th) aircraft or one (1) year after delivery of the first aircraft, whichever occurs first, the Company shall post 7 & 7 Schedule bids in accordance with Section 19.2(h) of this Agreement. Nothing contained herein shall alter the rights and obligations of the parties pursuant to Section 1.8 of the Agreement Reserve Schedule 19.3(a) General Description The Company shall offer a Reserve Schedule in each fleet that shall consist of a maximum of eighteen (18) workdays required by the Company in a calendar month and a maximum of seven (7) consecutive workdays required by the Company in a single duty tour. The restrictions on maximum workdays (including maximum consecutive workdays) required by the Company may be exceeded as provided elsewhere in Section 19 (e.g., training, international scheduling). The Reserve Schedule is subject to change at any time, except as provided elsewhere in the Agreement (e.g., minimum days off, H days, etc). The minimum percentage of Flight Attendants obligated to work the Reserve Schedule is set forth in section 19.3(g). 19.3(b) Hard Days Off ( H Days) 19.3(b)(i) H Day Requests Flight Attendants on the Reserve Schedule shall be entitled to bid two (2) 2-day periods per month as hard days off the schedule. A Flight Attendant requesting

113 H days in two-day blocks must place a minimum of seven (7) days between the two-day H day requests, and must designate one of the two-day blocks as his priority request. In the alternative, a Flight Attendant may request a single block of four (4) consecutive days during the month. Requests for H days must be made in writing or via Company-provided electronic means on or before the tenth (10th) day of the month prior to the calendar month in which H days are sought. If said notice is not provided, the Company reserves the right to assign the H days in two (2) two-day blocks or one (1) four-day block at its discretion. 19.3(b)(i)(A) H Day Blackout Days The Company shall designate ten (10) days during the calendar year as H Day Blackout Days. The Company may deny H day requests on H Day Blackout Days; denials shall be based on inverse seniority. There shall be no more than three (3) H Day Blackout Days in any given month. Notification of the H Day Blackout Days in any given quarter, if any, shall be published with the quarterly bid. 19.3(b)(i)(B) H Day Award Restrictions 19.3(b)(i)(B)(1) The Company may limit H days by fleet to one (1) Flight Attendant or 10% of the Reserve Flight Attendants, whichever is greater, on any day during the month; provided, Flight Attendants in the same fleet shall be awarded H day(s) in seniority order on any day the Company limits H days.

114 (a) Subject to the restrictions in Section 19.3, the Company shall award a Flight Attendant, by seniority, his priority two-day block of H days. (b) In the event the Company has exhausted a Flight Attendant s H day choices and must assign the H days, the Company shall follow the format (i.e., two-day blocks or a four-day block) of the Flight Attendant s last H day choice. (c) Should a conflict arise, the Company may award two-day H day requests with less than seven (7) days between the two-day blocks. 19.3(b)(i)(B)(2) The Company is not required to award H days during a scheduled training event. 19.3(c) Minimum Required Days off following a duty tour The Company shall schedule a minimum of four (4) consecutive days off following a tour of seven (7) workdays. The Company shall schedule a minimum of three (3) consecutive days off following a tour of six (6) or less workdays. The Company may consider other days off e.g., vacation days, H days, etc. as part of the minimum scheduled days off required as set forth above. 19.3(d) Training Events 19.3(d)(i) Transition Training In the case of transition training, the Reserve Schedule of a Flight Attendant shall be modified as necessary to accommodate the training event (including required travel). The Company shall schedule three (3) consecutive days off prior to the

115 first workday associated with the training event. Following successful completion of the training event, a Flight Attendant transitioning shall receive a minimum number of days off equal to 50% of the workdays (including travel) associated with successfully completing the training event prior to being required to perform further Company duty. These days off may include vacation days or other days off required by other provisions of the Agreement. 19.3(d)(ii) Recurrent, Requalification and Instructor/Purser Training (i.e., Flight Attendants Moving to a Position Listed in Section 5.6(b)) (Including Travel) The Company may, for recurrent, requalification and instructor/pursuer training schedule a Flight Attendant for more than seven (7) consecutive workdays; however, if for any reason the training assignment (including travel) lasts seven (7) or less days the Flight Attendant shall not be required to perform flight related duty beyond Day Seven (7). In the event training is not completed for reasons beyond the control of the Flight Attendant and extensions to training are necessary over previously scheduled H days, the Flight Attendant shall be required to complete training and have the option of claiming extended pay for the H days worked or moving the H days, if possible, to another slot in the month. 19.3(d)(iii) New Hire Initial All new hire Flight Attendants are considered for pay purposes to be on the Reserve Schedule at Date of Hire. The parties recognize new hire Flight Attendants do not have a fixed schedule (e.g., maximum number of days worked

116 and minimum days off do not apply) until training is completed. Upon completion of ground training, new hire Flight Attendants will be eligible for one (1) set of four (4) H Days for every month they month they are in the IOE program. The schedule of a new hire Flight Attendant is subject to change as necessary until training is completed. The new hire Flight Attendant shall remain on the Reserve Schedule until the Flight Attendant is next able to bid his schedule and he shall provide the Company with H day choices one week prior to commencement of ground training. The Company will make available to Flight Attendants-intraining the necessary information to bid future schedules while he is in training. The new hire Flight Attendant shall be eligible to bid future schedules at date of hire however a Flight Attendant will not be entitled to work that schedule until he has been released from training status. Flight Attendants hired after a bid period has closed remain on Reserve Schedule until awarded or assigned a new schedule at the conclusion of the next bid period. 19.3(d)(iii)(1) In the event a new hire Flight Attendant is not released to the IOE program within ten (10) days after completing Company ground school, all Reserve Schedule provisions shall apply to the Flight Attendant on the eleventh (11th) day; the Flight Attendant shall also be able to bid for the next available 7 & 7 Schedule. 19.3(e) Obligations on Flight Attendant and Company to Identify Workdays The contact procedures set forth in Section 28.2(c) will apply each day a Flight Attendant is not on a required day off, except for the last day in a series of Required Days Off (e.g., Vacation Period Days Off, Hard Days Off, LOA, etc).

117 19.3(f) Voluntary Extended Days Flight Attendants shall be paid extended days as provided in Section 27.7 for voluntarily working a day that is otherwise a required day off, including H days. Section 19.5, when applicable, shall supersede the payments described in this paragraph. 19.3(g) Placement on and Departure from the Reserve Schedule The Company shall make the Reserve Schedule available by bid to a maximum of 40% of the Flight Attendants in each aircraft fleet in each bid period. In all bid periods, the Company shall have the right to involuntarily assign in reverse seniority order a maximum of 20% of the Flight Attendants in each fleet to the Reserve Schedule. The Company s right to involuntarily assign Flight Attendants to the Reserve Schedule shall not apply in any bid period where a number of Flight Attendants equal to or greater than 20% of the Flight Attendants in the fleet have voluntarily bid and been awarded the Reserve Schedule. 19.3(g)(i) Bidding Requirements for All Flight Attendants A Flight Attendant who desires the Reserve Schedule, including Flight Attendants already holding a Reserve Schedule, must bid the Reserve Schedule at each quarterly scheduled bid. Flight Attendant not awarded or assigned to the Reserve Schedule as set forth in this section must bid and be awarded the 7 & 7 Schedule pursuant to Section Failure to bid a 7 & 7 Schedule pursuant to Section 19.2 shall subject the Flight Attendant to involuntary assignment to the 7 & 7 Schedule. 19.3(h) Reserve Bid Window

118 Schedule periods shall begin on February 1, May 1, August 1 and November 1 of each calendar year. The Company shall post Reserve Schedule bids concurrently with the 7 & 7 Schedule bids. The Company shall post Reserve Schedule bids not later than 45 calendar days prior to the start of each quarterly bid period. Bids shall remain open for twenty-one (21) business days. The Company shall publish Reserve Schedule bid awards no later than five (5) business days after the end of the bidding period. 19.3(i) Administration of Vacations on the Reserve Schedule Vacations for Flight Attendants on the Reserve Schedule shall be earned in accordance with Section 8 of the Agreement and administered in the following manner: 19.3(i)(i) Flight Attendants Using One (1) Vacation Week The Company shall credit a Flight Attendant with seven (7) scheduled work days off the Reserve Schedule consistent with the week of vacation he was awarded. The Flight Attendant shall have no less than a fifteen (15) day duty-free period. 19.3(i)(ii) Flight Attendants Using Two (2) Vacation Weeks Consecutively The Company shall credit a Flight Attendant with fourteen (14) scheduled work days off the Reserve Schedule consistent with the two consecutive calendar weeks of vacation he was awarded. The Flight Attendant shall have no less than a twenty-two (22) day duty-free period. 19.3(i)(iii) Three (3) or More Weeks of Vacation Flight Attendants will not be permitted to take three (3) or more weeks of vacation consecutively. 19.3(i)(iv) Rule for Flight Attendants With Less Than One (1) Week of Vacation

119 Flight Attendants on the Reserve Schedule who are entitled to less than seven (7) days of vacation (on the date vacation bids are posted) shall bid and be awarded vacation by seniority. This vacation period shall be awarded as one (1) single block of consecutively scheduled days, beginning with three (3) days off as part of the vacation period and continuing until earned vacation is exhausted. 19.3(j) Reserve Schedule and Calendar Month Application For the purpose of scheduling under this Schedule, the months of February and March will be recognized to consist of the following dates; February 1-March 1; and March Transitioning Between Schedules The minimum required days off as set forth in Section 19.3(c) shall be scheduled for Flight Attendants who change from the Reserve Schedule to the 7 & 7 Schedule and for Flight Attendants who change from the 7 & 7 Schedule to the Reserve Schedule Last Work Day Scheduling 19.5(a) Realistically Scheduled Except as set forth in section 13.1(c)(iii), a Flight Attendant who arrives after 2400 local time of his last workday to his HBA/Domicile/Satellite airport (whichever is applicable) because of circumstances beyond his control, when his last workday schedule was realistic as set forth in Section 3.36, shall be paid one (1) extended day as provided in Section Flight Attendants are not required to exceed maximum duty period limitations to meet the last workday schedule; however, Flight Attendants are required to otherwise make reasonable efforts to fulfill the Company schedule.

120 19.5(a)(i) Section 19.5(a) shall apply with respect to returns after 2400 local time on the Flight Attendant s first scheduled day off and each consecutive scheduled day off thereafter. 19.5(b) Not Realistically Scheduled Except as set forth in section 13.1(c)(iii), a Flight Attendant who arrives after 2400 local time of his last workday to his HBA/Domicile/Satellite airport (whichever is applicable) when his last workday schedule was not realistic as set forth in Section 3.36 shall be paid two (2) extended days as provided in Section In addition, the Flight Attendant s starting time on his next scheduled workday shall be no earlier than the time he returned to his HBA/Domicile/Satellite airport on his first scheduled day off. A Flight Attendant returning after 1200 local on his first scheduled day off shall be relieved from duty on the first scheduled workday of his next tour. Flight Attendants are not required to exceed maximum duty period limitations to meet the last workday schedule; however, Flight Attendants are otherwise required to make reasonable efforts to fulfill the Company schedule. The parties shall continue to follow current practices concerning proof-of-arrival time. 19.5(b)(i) Section 19.5(b) shall apply with respect to returns after 2400 local time on the Flight Attendant s first scheduled day off and each consecutive scheduled day off thereafter. 19.5(b)(ii) Exception for Training In the event the first day of the next tour is a scheduled training event and the Company would otherwise be required to provide either: (1) time off, or (2) a complete day off pursuant to application of 19.5(b), the Flight Attendant will

121 attend the training event (including travel) and receive one (1) extended day as provided in Section 27.7 in lieu of the time off. 19.5(c) Travel Requirements Following Required Rest A Flight Attendant not returned to his HBA/Domicile/Satellite airport (whichever is applicable) by 2400 local time of his last workday, for reasons outside his control, shall be provided the first available normally used mode of transportation (i.e., airline, sedan with driver, rental car or taxi) scheduled to return the Flight Attendant to his HBA/ Domicile/Satellite airport (whichever is applicable) at the earliest time. Section 28.6 show/go times apply unless waived by the Flight Attendant or the Flight Attendant has exercised his option to remain on duty pursuant to Section 19.5(c)(i). 19.5(c)(i) Option to Waive All Rest After 2400 of the Last Workday A Flight Attendant not returned to his HBA/Domicile/Satellite airport (whichever is applicable) by 2400 local time of his last workday for reasons outside his control shall, upon request, be allowed to remain on duty until such time as he is returned to his HBA/ Domicile/Satellite airport (whichever is applicable). In such circumstances, the Company is not required to provide the Flight Attendant with a hotel and the Flight Attendant must remain constantly available for Company provided transportation. 19.5(c)(ii) Option to Accept Partial Rest After 2400 of the Last Workday A Flight Attendant not returned to his HBA/Domicile/Satellite airport (whichever is applicable) by 2400 local time of his last workday for reasons outside his control shall, upon request, be allowed to return to duty earlier than otherwise required by the Agreement for the purpose of traveling to his

122 HBA/Domicile/Satellite airport (whichever is applicable). In such circumstances, the Company shall provide the Flight Attendant with a hotel Holiday Pay 19.6(a) Flight Attendants who are scheduled to work, or in fact do work on a Designated Holiday, as described below, will be paid a holiday premium as set forth in Section 27.7 of this Agreement in addition to all other compensation earned on the holiday. This premium will not be paid if the Flight Attendant becomes unavailable for duty on a designated holiday for any reason. 19.6(b) The Designated Holidays are: New Years Day; Martin Luther King Day; Presidents Day; Good Friday; Easter Sunday; Memorial Day; Independence Day; Labor Day; Thanksgiving Day and Christmas Day 19.7 First Day Overtime Flight attendants who are required to start work before 0800 on the first day of a duty tour without being notified prior to 0800 on the preceding day shall be paid at the hourly rate described in Section 27.5(a) for time worked after nine (9) hours of duty. Flight attendants who are required to start work before 0800 on the first day of a duty tour shall be paid at the hourly rate described in Section 27.5(a) for time worked before Forecast Schedule Flight Attendants shall be provided with forecast schedules on the same basis as the craft or class of Pilots RESERVED Scheduling Committee

123 The Company agrees to meet and confer with a Scheduling Committee, which may include one (1) Flight Attendant representative from each fleet appointed by the Union on matters relating to scheduling policies. Meetings shall be scheduled at the request of either party Duty Status Reports The Company will provide the FAEC Chairman with copies of Flight Attendant Duty Status reports for each month. These reports must include the name of each Flight Attendant on the seniority list, active or inactive seniority status, the number of hours on duty, in rest, code for each duty day (i.e., scheduled day off, scheduled workday, instructor day, extended workday, after-midnight event, compensatory day off, vacations, sick leave, LOA, and furlough) whether the Flight Attendant holds a position referred to in Section 5.6(b) of the Reopener Agreement and Domicile/Home Base Airport as applicable. The parties agree to discuss the inclusion of additional information in the report, if any. The report must be provided in paper and electronic form no later than thirty (30) days after the end of the month Special International Flight Assignments 19.12(a) Participation in the Special International Flight Assignment (SIFA) program is voluntary. All SIFA positions will be awarded in seniority order to Flight Attendants on the NetJets Aviation, Inc. Flight Attendant Seniority List. The Company will post SIFA positions, if any, annually for bidding by all Flight Attendants in the fleet. The Company may also post SIFA positions as vacancies become available. Postings will be open pursuant the requirements of Section 5.9 of the Agreement.

124 19.12(a)(i) Once a Flight Attendant has successfully bid into the SIFA program he is placed into a pool of Flight Attendants. The parties shall jointly develop implementing language related to any training issues unique to the craft or class of Flight Attendants. Bidding into the SIFA program constitutes an agreement by the Flight Attendant that he is subject to the provisions of this Section 19.12, including modifications to his schedule necessary to accommodate training, and actual SIFA duty (b) A Special International Flight Assignment must contain at least one International destination as defined in Section 3.28 which cannot be accommodated by the unmodified schedule of any International qualified flight crew, inclusive of repositioning the aircraft and/or expected travel requirements (c) To accommodate a SIFA event, the Company may slide no more than one (1) seven (7) day tour to an earlier start date resulting in a combined tour of no more than fourteen (14) consecutively scheduled workdays, pursuant to this section. Upon return from the tour created for a SIFA event, the Flight Attendant shall have an equal number of days off as were scheduled i.e., 14 consecutively scheduled workdays requires 14 consecutively scheduled days off. SIFA Flight Attendants may be required by the Company to perform other regular flight related duties at any time during the tour modified to accommodate the SIFA event (d) For pay purposes, if a SIFA Flight Attendant works any portion of a SIFA tour, he shall be paid a 35% premium on each day of the tour and each day off required by 19.12(c). In the event a SIFA tour is cancelled prior to duty being performed, the Company is not required to pay the Flight Attendant the associated SIFA premium. In the

125 event the SIFA trip is cancelled prior to a 7 & 7 Flight Attendant actually beginning duty associated with the SIFA tour, the Company shall return the 7 & 7 Schedule of the Flight Attendant, if applicable, to its previous rotation. In the event the SIFA trip is cancelled prior to a Reserve Flight Attendant actually beginning duty associated with the SIFA tour, the Company shall return H days, if applicable, to their previous placement. Reserve Schedule Flight Attendants who do perform duty during a SIFA tour are considered to have received their H days, if applicable, during the fourteen (14) required days off following the SIFA tour (e) A Flight Attendant working a SIFA tour pursuant to this section must receive a minimum of one (1) calendar day free from all responsibility for Company duty (except for the requirements of Section 28.2) within the first eight (8) days of the Special International Flight Assignment (f) No extended days shall be paid for Special International Flight Assignments tours, except when the provisions of Section 19.5 are applicable (g) The Company must provide at least twenty-four (24) hours notice prior to the commencement of the first day of a SIFA tour (i.e., fourteen (14) day assignment) to a Flight Attendant awarded a SIFA tour. Said notice may be provided via the Company issued electronic device (h)(i) The Company may only utilize a Flight Attendant for a SIFA tour pursuant to the terms of this section when modification of his tour would be consistent with the provisions of (h)(ii) The Company shall contact eligible SIFA pool Flight Attendants consistent with 19.12(h)(ii)(1) below. In the event all eligible Flight Attendants

126 have rejected the SIFA tour, the most junior eligible Flight Attendant may be involuntarily assigned the SIFA tour; provided, involuntary assignments may not be made to: (1) a Reserve Schedule Flight Attendant who would work more than eighteen (18) days (subject to 19.3(a)) in a single calendar month; or (2) a Flight Attendant with any portion of a vacation period occurring during the SIFA tour. The Company may, in its discretion, involuntarily assign a Flight Attendant who is scheduled for training during any portion of the SIFA tour and subsequently reschedule the training (h)(ii)(1) A Flight Attendant junior assigned to a SIFA tour shall not be subject to junior assignment again until all eligible Flight Attendants for the SIFA tour in question have been junior assigned an equal number of times (h)(ii)(2) The Company shall notify all Flight Attendants eligible for the immediate SIFA tour (as provided in this Section) via the Company issued electronic device. The notification shall include a response date/time ( response deadline ), which shall be as soon as practicable, but not less than thirty six (36) hours prior to the first day of the SIFA tour. The most senior eligible Flight Attendant who accepts the SIFA assignment by the response deadline shall be awarded the SIFA tour and shall simultaneously become the last eligible Flight Attendant for the next SIFA assignment. In the event an eligible Flight Attendant has not responded by the response deadline, the Company shall make one (1)

127 additional attempt to contact the Flight Attendant using the primary phone number listed in the database prior to the assignment (i) Leaving the SIFA program Flight Attendants may leave the SIFA program with thirty days written notice to the applicable Director of Operations Guaranteed Extended Day Program 19.13(a) When the Company determines additional crew availability is required, it may initiate the Guaranteed Extended Day Program ( GEDP ) as set forth in this section. For each GEDP Day available or worked, a Flight Attendant shall be paid one (1) extended day, except as set forth in 19.2(c) for 7 & 7 Schedule Flight Attendants (a)(i) Notification shall be sent exclusively by Company issued electronic devices. The notification shall be issued to all Flight Attendants in the applicable fleet(s) by 1200 Eastern Time any day during a week (a)(ii) A Flight Attendant response shall be sent exclusively by Company issued electronic devices, except when a Flight Attendant must respond via telephone because of device failures. Flight Attendant responses shall be due by 1500 Eastern Time two (2) days after the 19.13(a)(i) notice was sent (e.g., notice sent on Monday, then the response is due by Wednesday of the same week). The Company shall notify Flight Attendants awarded a GEDP Day by 1200 Eastern Time the day following the response deadline (a)(iii) A Flight Attendant will not be paid for a GEDP Day if the Flight Attendant becomes unavailable for duty for any reason on the GEDP Day. A Flight Attendant is required to immediately notify the Company if he will not be

128 available for duty on a day that was otherwise to have been a GEDP Day. The contact procedures of Section 28.2 shall apply to Flight Attendants the day before the first guaranteed extended day awarded (a)(iv) A Flight Attendant using the 7 & 7 Schedule who accepts a guaranteed extended day is subject to all provisions of Section (a)(v) A guaranteed extended day does not alter a Flight Attendant s workday obligations as set forth in 19.3(a). A guaranteed extended day is not applicable for the purposes of determining minimum days off as set forth in 19.3(c) (b) Selection Process The Company shall award guaranteed extended days in seniority order among Flight Attendants in a fleet. The Company may eliminate a Flight Attendant from consideration in the first step of the selection process as set forth below: 19.13(b)(i) GEDP Day would occur over any portion of the Flight Attendant s vacation period (b)(ii) GEDP Day would occur on an H day (b)(iii) GEDP Day would create a tour in excess of nine (9) workdays (b)(iv) GEDP Day would not be attached to a tour for Flight Attendants who use the 7 & 7 Schedule (b)(v) GEDP Day would result in the mandatory elimination of workdays for 7 & 7 Schedule Flight Attendant pursuant to Section 19.2(c) (c) In the event the selection process set forth in 19.13(b) does not provide a sufficient number of crews, the Company may accept other Flight Attendants as the

129 second step of the selection process. If the Company does accept Flight Attendants in the second step of the process, said Flight Attendants shall be selected in seniority order of responsive volunteers by fleet (d) The Company shall provide to the union on a monthly basis, when applicable, records indicating all Flight Attendants who volunteered for guaranteed extended days during the month and the results of those awarded.

130 SECTION 20 TRAVEL EXPENSE 20.1 When a Flight Attendant is away from his assigned HBA/Domicile/Satellite Airport at the direction of the Company, including mid-tour overnights at the HBA/Domicile/Satellite Airport, the Company will book (or approve when the Flight Attendant is directed bythe Companyto book his own hotel) and reimburse Flight Attendants for the following expenses: (i) (ii) (iii) Lodging in suitable and adequate hotels; Reasonable and necessary transportation expenses; and Charges incurred on behalf of the Company related to operations of the aircraft and passenger services required during flights. 20.1(a) A mid-tour overnight means a Flight Attendant, whose residence is fifty (50) or more miles away from his assigned HBA/Domicile/Satellite Airport, has left his assigned HBA/Domicile/Satellite Airport, at the direction of the Company for the purpose of performing work, and subsequently returned to his assigned HBA/Domicile/Satellite Airport, during the course of a tour. The Director of Operations, or his designee, may consider exceptions to the fifty (50) mile provision on a case-by-case basis. The Company is not required to provide midtour overnight expenses when a Flight Attendant requests to be released to his residence during the mid-tour event. The Company retains sole discretion regarding the release of a Flight Attendant to his residence during a mid-tour overnight event A meal allowance will be paid for all hours away from the Flight Attendant s HBA/Domicile/Satellite Airport at the direction of the Company for the purpose of performing work, or when a Flight Attendant is assigned duty fifty (50) or more miles from his residence; provided, a meal allowance shall be paid beginning at show-time on the first day of a tour and at show-times thereafter, regardless of Flight Attendant s location of

131 residence. Any partial hour will be paid as a full hour. Meal receipts, at the Flight Attendant s election, will be in effect for all operations conducted outside the continental U.S. ( OCONUS ) or Foreign Operations. Meal receipts will begin at the time of departure from the U.S. and will end at arrival to the United States. A Flight Attendant may elect to continue on the hourly rate, if so desired, upon departing the United States, but may not mix the two options while away from the United States. The Director of Operations, or his designee, may consider increasing the maximum amounts contained in this Section on a case-by-case basis. 20.2(a) The meal allowance is $1.60 per hour when inside the continental United States. 20.2(b) The meal allowance is $2.10 per hour when outside of the continental United States. 20.2(c) If the Company, through collective bargaining with its other unionized employee group(s), or with their union s approval, amends the above-referenced meal allowance rates or policies in a manner that provides more favorable meal allowance/per diem rates or policies, such changes shall be extended to employees in the craft or class of Flight Attendants upon request by the Union Newly hired Flight Attendants will, at their request, receive a $ advance expense allowance If a Flight Attendant uses his personal vehicle for a work related purpose, other than traveling to or from his HBA/Domicile/Satellite Airport, he or she shall receive the business mileage rate allowed the Company by the Internal Revenue Service. A Flight Attendant may not be compelled to use his personal vehicle unless otherwise provided for by this Agreement.

132 20.5 Flight Attendants claiming reimbursement of expenses must submit proof of such expenses within twenty (20) days of being released from his duty tour. Failure to comply with this deadline may result in delayed reimbursement by the Company If any Flight Attendant must commute more than fifty (50) miles to or from his/her residence for training, the Company will pay normal travel expenses in accordance with this Section. The Director of Operations, or his designee, may consider exceptions to the fifty (50) mile provision on a case-by-case basis. The Company is not required to provide mid-tour overnight expenses when a Flight Attendant requests to be released to his residence during a training event. The Company retains sole discretion regarding the release of a Flight Attendant to his residence during a training event.

133 21.1 SECTION 21 GRIEVANCE PROCEDURE 21.1(a)Notice of Discipline or Discharge In the event the Company finds just cause to discharge or otherwise discipline any Flight Attendant, it shall do so by notifying the Flight Attendant and Union in writing of such action, which notice will take effect as of the date of receipt by the Flight Attendant. The written statement shall identify the contract provision, rule or policy allegedly violated; a summary of the Flight Attendant s alleged conduct; and the level of discipline imposed by the Company, if any. The Company will provide the Flight Attendant and the Union with the written notice referred to above at the time of discipline or discharge. If a meeting is held between the parties, the written notice shall be presented at the meeting. If the Company and the Union agree not to hold a meeting, the written notice shall be provided by mail or another agreed upon method. Nothing contained herein shall be construed to prevent the Company from removing a Flight Attendant from flight duty prior to receipt of the written statement; provided, the written notice referred to above is provided within forty-eight (48) hours of removing the Flight Attendant from flight duty. 21.1(b)Notice of Administrative Leave Recognizing that circumstances may require the Company to place a Flight Attendant on administrative leave pending the outcome of an investigation, and that placement on administrative is not evidence in and of itself of any misconduct on the part of the Flight Attendant, the Company shall provide written notice to the Flight Attendant and the Union that is similar to the written notice described in subsection (a) above within fortyeight (48) hours of placing the Flight Attendant on administrative leave.

134 21.1(c) A grievance over discipline, discharge, or placement on administrative leave must be filed within ten (10) days after receipt of the written statements referred to in paragraphs (a) and (b) above. The Flight Attendant may make written request to the Director of Labor Relations, for an investigation and hearing within ten (10) days after receiving such notification. Such investigation and hearing will hold within ten (10) days, or longer, if mutually agreed to by the parties, after the Company receives the written request from the Flight Attendant for an investigation and hearing. Filing a timely grievance shall be considered a request for the investigation and hearing referred to above. 21.1(d) Within ten (10) days after the close of such investigation and hearing, the Company shall announce its decision in writing and shall furnish the Flight Attendant, and the Union, a copy thereof. A copy will be sent by certified mail to the Flight Attendant's home address The Union, on its own, or by or through any Flight Attendant or Flight Attendants covered by this Agreement who has/have a grievance concerning any application or interpretation of this Agreement, except matters involving discipline, discharge or placement upon administrative leave, shall have such grievance considered in accordance with the following procedure: 21.2(a)Grievances not involving discipline, discharge or placement upon administrative leave must be filed within thirty (30) days after the Union, on its own, or by and through any Flight Attendant has, or reasonably would have had, knowledge of the matter giving rise to the grievance. When Flight Attendants have a common grievance, they shall select a representative to act in their behalf.

135 21.2(b) A written request for a hearing setting forth a statement of the facts out of which such grievance arose and the provision or provisions of the Agreement upon which the grievance is based shall be filed with Business Agent of the Union, with copies to the Director of Labor Relations of the Company. Filing a timely grievance shall be considered a request for the investigation and hearing referred to above. 21.2(c) The Company will provide the Union, upon request, with information reasonably necessary to enable it to investigate and determine the merits of a grievance. Upon request, a Business Agent of Local 284, or his designee, will provide the Director of Labor Relations, or his designee, with exculpatory information discovered during the Union s investigation of a grievance over discipline or discharge and information in support of the Union s position regarding a grievance not involving discipline or discharge. The exchange of requested information by both parties will occur at least three (3) business days prior to the date of the grievance hearing unless another time is mutually agreed to by the Director of Labor Relations, or his designee, and a Local 284 Business Agent, or his designee. 21.2(c)(i) In the case of a grievance involving discipline or discharge, the Company shall, upon request, provide the Union with name(s) of any witnesses, copies of witness statements, investigatory and interview notes related to the alleged misconduct and the imposition of discipline or discharge; provided, such information is not covered by the attorney-client privilege. 21.2(c)(ii) In the case of a grievance not involving discipline or discharge, the Company shall, upon request, provide the Union with information relevant to the application or administration of the particular provision of the Agreement, rule,

136 policy, or procedure that underlies the grievance. Depending upon the nature of the grievance, information may include copies of particular rules, policies or procedures, evidence of how the applicable provision of the Agreement, rule, policy or procedure has been administered in the past, grievance settlements, System Board of Adjustment decisions, etc. 21.2(d) Within ten (10) days after receipt of the request for a hearing outlined in subsection (b) above, the Company will conduct such hearing. Within ten (10) days from the receipt of the previously mentioned request or within ten (10) days after such hearing was held, whichever is later, the Company shall announce its decision in writing to the grievant(s) with copies to the Business Agent of the Union. 21.2(e) All notice of hearings and decisions reached herein shall be in writing to the grievant(s) with copies to the Business Agent of the Union (a)If any decision rendered pursuant to the above paragraphs in this Section is unsatisfactory to the Union, appeal by the Union, on its own, or by and through a Flight Attendant or Flight Attendants, if made, shall be to the Company System Board of Adjustment, provided such appeal is made within thirty (30) days from the date of receipt by the Flight Attendant(s), or the Union Business Representative of the decision of the Company. All submissions to the System Board of Adjustment shall be made in conformity with the System Board of Adjustment provisions. 21.3(b) If any decision made by the Company is not appealed by the Union, on its own, or by and through a Flight Attendant or Flight Attendants within the time limits

137 prescribed herein for such appeal, the decision of the Company shall become final and binding. Time limits may be extended by mutual agreement in writing. 21.3(c) If the Company fails to render a decision in writing within the time limits herein prescribed, the grievance will proceed automatically to the System Board of Adjustment. 21.3(d) If the Company s answer to a grievance is appealed to the System Board of Adjustment, the Company will provide the Union, upon request, with any additional information that is relevant to the issue underlying the grievance, e.g., records of how other flight attendants have been disciplined for the same or similar offense, data compiled in support of the Company s position with respect to the grievance. Upon request, the Union will provide the Company with any additional information that is relevant to the issue underlying the grievance. 21.3(e) The requested information referred to in the subparagraph (d) shall be provided as soon as practicable before the SBA hearing but not later than five (5) business days prior to the SBA hearing, provided the request for information is made not less than fifteen (15) business days prior to the hearing. If either party requests information less than fifteen (15) days prior to the SBA hearing, the other party shall make a reasonable effort to provide the requested information as soon as possible before the hearing. 21.3(f) When it is mutually agreed that a stenographic report is to be taken of the investigation and hearing in whole or in part, the cost will be borne equally by both parties to the dispute. In the event it is not mutually agreed that a stenographic report of the proceedings shall be taken, any stenographic report taken of such investigation and hearing made by either of the parties to the dispute shall be furnished to the other party to

138 the dispute upon request, provided that the cost of such written record so requested shall be borne equally by both parties to the dispute. 21.3(g)The hearing will be held at the Company s facility in Columbus, Ohio unless otherwise agreed to by the Flight Attendant and the Company. 21.3(h) Grievance Mediation In furtherance of the prompt resolution of disputes arising under this Agreement, the Company and the Union agree to utilize grievance mediation procedures. Grievance mediation is a voluntary undertaking on the part of the Company and Union. Grievance mediation may occur at any time after a grievance has been filed, provided utilizing grievance mediation does not limit or waive the Union s right to process a grievance to the System Board of Adjustment or arbitration if no satisfactory outcome is reached. The use of grievance mediation does not alter or limit the Company or the Union s obligations under Section 21 or Section 22 with respect to timely grievance answers or appeals unless otherwise agreed to in writing by the parties. Legal counsel for the Company and the Union shall not participate in grievance mediation. The specific grievance mediation procedures shall be agreed to by the Director of Labor Relations, or his designee, and a Local 284 Business Agent, or his designee, in consultation with the National Mediation Board. Grievance mediation is non-binding unless otherwise agreed to by the parties on a case-by-case basis. The parties will make a reasonable effort to identify a mediator(s) who will be readily available to conduct grievance mediation. In order to maximize the effectiveness of grievance mediation, the Director of Labor Relations, and/or his designee(s) and a Local 284 Business Agent, and/or his designee(s), shall attend together a National Mediation Board grievance

139 mediation training event as soon practicable, and any other such training that is mutually agreeable. 21.3(i) Expedited Arbitration The first Wednesdays and Thursdays of February, April, July, and October of each year are designated Expedited Arbitration Days. The Union may elect to submit to expedited arbitration any grievance deadlocked by the System Board of Adjustment in accordance with Section 22 of the Agreement rather than utilizing the arbitration process set forth in Section 22. The expedited arbitration procedures are as follows: 21.3(i)(1) The parties will make a reasonable effort to mutually agree upon an arbitrator who, upon acceptance of his or her appointment, will serve a one-year term which may be extended by agreement between the parties. In the event the parties cannot agree upon an arbitrator, the Union will petition the National Mediation Board for a panel of arbitrators. The parties will strike names from the panel. The last arbitrator remaining will be offered the appointment. If the arbitrator does not accept the appointment, the parties will promptly decide whether to offer an appointment to another arbitrator on the original panel or to obtain a second panel and repeat the procedure set forth in this paragraph until an arbitrator accepts appointment. 21.3(i)(2) The Director of Labor Relations, or his designee and a Local 284 Business Agent, or his designee, shall present to the arbitrator at the expedited hearing a statement of position, including exhibits, affidavits, and other documentary evidence. The parties shall exchange their respective position statements no later than ten (10) business days prior to the hearing date. The

140 parties may also submit rebuttal position statements to the arbitrator, provided a copy is served upon the other party no less than three (3) business days prior to the hearing. The Union and Company s legal counsel shall not directly participate in an expedited arbitration hearing, excluding any expedited arbitration proceeding specifically referenced in another Section of this Agreement. 21.3(i)(3) An individual grievant or class representative may be present during the proceeding at the Union s discretion. The arbitrator may ask questions of the grievant or class representative, but neither party shall have the right to call or to cross-examine witnesses unless agree to in advance by the parties. Except for discipline and discharge cases, no transcript of the proceedings shall be made unless by mutual agreement of the parties. Each party shall have the right to make an opening statement, present evidence, make a rebuttal statement, and make a closing statement. 21.3(i)(4) The arbitrator s jurisdiction and authority shall be as set forth in Article 22 of the Agreement. The arbitrator shall issue a decision within three (3) business days from the close of the proceeding. The decision shall be in writing stating the basis for the decision. The decision shall be final and binding upon the parties, and fully enforceable pursuant to the provisions of the Railway Labor Act, as amended. The arbitrator s fee shall be borne equally by the parties. All other expenses shall be borne by the party incurring them.

141 22.1 SECTION 22 SYSTEM BOARD OF ADJUSTMENT 22.1(a)In compliance with Section 204, Title II, of the Railway Labor Act, as amended, there is hereby established a System Board of Adjustment, and shall be known as the "NJA Flight Attendants System Board of Adjustment" hereinafter referred to as the "Board." 22.1(b)The Board's purpose shall be to adjust and decide disputes which may arise under the terms of this Agreement when such disputes have been properly submitted to the Board Composition of the Board 22.2(a) The Board shall consist of four (4) members, two (2) of whom shall be selected and appointed by the Union and two (2) of whom shall be selected and appointed by the Company, and such appointees shall be known as "Board Members." 22.2(b) The two (2) Board Members appointed by the Union and the two (2) Board Members appointed by the Company shall serve for one (1) year from date of their appointment, and, thereafter until their successors have been duly appointed. Vacancies shall be filled in the same manner as is provided herein for the selection and appointment of the original Board Members. 22.2(c) The Board Members shall select a Chairman and a Vice Chairman, both of whom shall be members of the Board. The term of office of Chairman and Vice Chairman shall be one (1) year. Thereafter, from year to year, the Board shall designate one of its members to act as Chairman and one to act as Vice Chairman for one (1) year terms.

142 22.2(d) The Office of Chairman shall be held and filled alternately by the Board Member appointed by the Union and by a Board Member appointed by the Company. When a Board Member appointed by the Union is Chairman, a Board Member appointed by the Company shall be Vice Chairman, and vice versa. Subject to the provisions of paragraph 22.5(a) of this section, the aforesaid Chairman, or, in his absence the Vice Chairman, shall preside at meetings of the Board and at hearings. Both shall have a vote in connection with all actions of the Board. 22.2(e) The Board shall meet, with all members present, in Columbus, Ohio (unless a different place of meeting is agreed upon by the Union and the Company). Such meetings shall be convened during the second week in November and the second week of May of each year, provided that at such times there are cases filed with the Board for consideration, and shall continue in session until all matters before it have been considered, unless otherwise mutually agreed upon. 22.2(f) Notwithstanding the provisions of paragraph 22.2(e) of this section, if at least two (2) members of the Board consider a matter of sufficient urgency and importance, then at such earlier date and at such place as the Chairman and Vice Chairman shall agree upon, but not more than fifteen (15) days after such request for a meeting is made by at least two (2) of said members, the Board shall meet. The Chairman shall give the necessary notice in writing of such meeting to the Board Members and to the parties to the dispute Jurisdiction of the Board 22.3(a)The Board shall have jurisdiction over disputes between any Flight Attendant covered by this Agreement and the Company, growing out of grievances or out of interpretation or application of any of the terms of this Agreement. The jurisdiction of

143 the Board shall not extend to proposed changes in hours of employment, rates of compensation or working conditions covered by existing agreements between the parties hereto. The Board shall have no authority to modify, amend, revise, add to or subtract from any of the terms or conditions of this Agreement (b) The Board shall consider any dispute properly submitted to it by the Union or by the Director of Labor Relations of the Company when such dispute has not been previously settled in accordance with the terms provided for in Section Proceedings before the Board 22.4(a)All disputes properly submitted to the Board for consideration shall be addressed to the Chairman with a copy to the Director of Labor Relations and to the Union Business Agent. Five (5) copies of each petition, including all papers and exhibits in connection therewith, shall be forwarded to the Chairman, who shall promptly transmit one (1) copy thereof to each member of the Board. Each case submitted shall show: 1) Question or questions at issue. 2) Statements of facts out of which the dispute arose and the particular provisions of the agreement, if any, alleged to have been violated. 3) Positions of Flight Attendant or Flight Attendants. 4) Position of company. 22.4(b) When desired, joint submission may be made, but if the parties are unable to agree upon a joint submission then either party may submit the dispute and its position to the Board with copies to the Company and the Union. The date of postmark of such copy will be the significant date for the purpose of the thirty (30) day period provided in Section 21.3(a) of this Agreement. No matter shall be considered by the Board which has

144 not first been handled in accordance with the provisions of Section 21; provided that by agreement of the parties, matters may be submitted directly to the Board. 22.4(c) Upon receipt of the submission of a dispute, the Chairman shall set a date for hearing, which shall be at the time of the next regular meeting of the Board, or, if at least two (2) members of the Board consider the matter of sufficient urgency and importance, then at such earlier date and at such place as the Chairman and Vice Chairman shall agree upon; but not more than fifteen (15) days after such request for meeting is made by at least two (2) of said members, and the Chairman shall give the necessary notice in writing of such meeting to the Board Members and to the parties to the dispute. 22.4(d) Flight Attendants covered by this Agreement may be represented at the Board hearings by such person or persons as they may choose and designate, the Company may be represented by such person or persons as it may choose and designate. Evidence may be presented either orally or in writing, or both. On request of individual members of the Board, the Board may, by majority vote, or shall at the request of either the Union representatives or the Company representatives thereon, summon any witnesses who are employed by the Company and who may be deemed necessary by the parties to the dispute, or by either party, or by the Board itself, or by either group of representatives constituting the Board. 22.4(e) A majority vote of all members of the Board shall be deemed competent to make a decision. Deliberation of Board Members in Executive Session after the submission of the case to it shall not exceed four (4) hours. If the Board fails to reach a decision within this period of time, the case will be treated as a deadlock and will be referred to the

145 procedure established by Paragraph By unanimous consent the Board Members may mutually agree to extend this period. 22.4(f) Decisions of the Board in all cases properly referred to it shall be final and binding upon the parties hereto, and shall be rendered no later than forty-five (45) days after the close of hearings Procedures in Event of Deadlock. 22.5(a)When a deadlock occurs in any case properly referred to the Board, it shall promptly notify the parties to the case of such deadlock, including the date thereof, and the members of the Board shall notify the parties that the services of a fifth member of the Board are desired. The fifth member of the Board (arbitrator) shall be selected by the following method and shall preside over subsequent meeting of the Board. Within ten (10) days after proper notification the Company and Union representatives shall meet to select an arbitrator by mutual agreement and if agreement is reached, shall advise the members of the Board of the name and address of the referee. 22.5(b) Within ten (10) days after proper notification if no agreement on the selection of the arbitrator can be reached, the Company or the Union may petition the National Mediation Board for a list of five (5) names from which the fifth member shall be selected, by striking alternately, the first strike to be determined by lot. 22.5(c) When the fifth member is selected, the Board shall, within twenty (20) days, arrange for a hearing of the dispute, by the Board, including the presentation of such witnesses and evidence as the five-member Board shall in its discretion permit. A decision of a majority of the Board sitting with the fifth member shall be final and binding upon the parties thereto. The parties may mutually agree to convene the Board

146 with the fifth member only, the fifth member plus one SBA member from each of the parties, or the full Board. In the absence of mutual consent, the full Board shall be convened to hear the deadlocked dispute; provided, the deadlocked dispute shall be finally resolved by the fifth member who may consult as he/she determines necessary with the Board members who previously deadlocked on the dispute. Such decisions shall be rendered within thirty (30) days after the close of the hearing. 22.5(d) If neither the Company nor the Union serves notice that the services of an arbitrator are desired as provided above within ten (10) days after either party is eligible to do so, the Board shall have no further jurisdiction in that case and the controversy shall be considered as withdrawn. 22.5(e) The time limits specified in this Section may be extended by mutual agreement between the parties to this Agreement in writing. 22.5(f) The Board shall maintain a complete record of all matters submitted to it for its consideration and of all findings and decision made by it. The foregoing "complete record" does not necessarily include stenographic transcripts of all testimony of witnesses who appear before the Board. 22.5(g)Each of the parties hereto will assume the compensation, travel expense, and other expenses of the witnesses called or summoned by it. Witnesses who are employees of the Company shall receive, subject to availability of space, free transportation over the lines of the Company from the point of duty or assignment to the point at which they must appear as witnesses and return. 22.5(h)The Chairman and the Vice Chairman, acting jointly, shall have the authority to incur such expenses as, in their judgment, may be deemed necessary for the proper

147 conduct of the business of the Board and such expense shall be borne one-half (1/2) by each of the parties hereto. Board Members who are employees of the Company shall be furnished, subject to availability of space, free transportation for the purpose of attending meetings of the Board. 22.5(i) It is understood and agreed that each and every Board Member shall be free to discharge his duty in an independent manner, without fear that his individual relations with the Company or with the Flight Attendants may be affected in any manner by any action taken by him in good faith in his capacity as a Board Member. Board Members while serving as such will continue to receive their monthly guaranteed pay, but will receive no other compensation or reimbursement for expenses from the Company. 22.5(j) Electronic Storage of SBA and Arbitration Decisions System Board of Adjustment (SBA) and arbitration decisions, including the parties respective written submissions to the Board, shall be stored on a compact disc or similar data storage device, updated copies of which shall be provided to the Director of Labor Relations, or his designee, a Local 284 Business Agent, or his designee, and members of the SBA. Compact discs shall be updated within thirty (30) days following completion of an SBA or arbitration proceeding. The parties shall jointly work on the initial storage of the foregoing information and periodic updates as provided herein. 22.5(k)Arbitration Subpoena and Witnesses Without limiting the information sharing provisions set forth in the Agreement, the right of the parties to subpoena information and witnesses in connection with any arbitration proceeding referenced in the Agreement is hereby recognized. The parties shall disclose to one another the names of witnesses they intend to call as part of their case in chief, if

148 known, no less than three (3) business days prior to the commencement of an arbitration proceeding. 22.5(l) Amendments to the Processes and Procedures Contained in Sections 17, 21 and 22 The parties recognize that the processes and procedures set forth in Sections 17, 21.3 (h), 21.3(i) and 22.5(j) may be improved upon through the experience and changing needs of the parties. Consequently, the parties agree and understand that the provisions set forth in Section 17, 21.3(h), 21.3(i) and/or 22.5(j) may be modified by mutual consent at any time, notwithstanding any other provision of the Agreement.

149 23.1 Invalidation of this Agreement SECTION 23 GENERAL CONDITIONS In the event any provision of this Agreement is declared invalid by any competent court or governmental agency on account of existing or future legislation, such invalidation shall not affect the remaining provisions of this Agreement Security Clearances Notwithstanding any other provision of this Agreement, each Flight Attendant covered by this Agreement shall, as a condition of duty assignment, be required at Company expense to apply for, secure and maintain a Security Clearance to the level required by any Governmental Contracting Agency with whom the Company contracts Personnel Files A personnel file will be maintained for each Flight Attendant. A Flight Attendant may examine his or her personnel file at any time during normal business hours with any representative he or she desires, so long as the personnel file examination is conducted in the presence of Company representative. No derogatory information concerning a Flight Attendant shall be kept in his or her personnel file longer than twelve (12) months. No derogatory information shall be entered in the file without furnishing the Flight Attendant with a copy. The Flight Attendant may place rebuttal material in his/her personnel file. The personnel file shall be maintained in a confidential manner. Except as otherwise required by law, the Company agrees that in the event a prospective employer makes an employment related inquiry, the Company shall provide only the Flight Attendant s name, position, date of hire, and date of separation, if applicable. Salary information shall be provided only if the Flight Attendant gave the Company prior written consent to

150 disclose such information Required Flight Equipment The Company shall provide Flight Attendants with company manuals and required flight equipment. Each Flight Attendant is liable for replacement of any item noted herein if missing, unless the item was stolen or broken through ordinary use International Travel Requirements The Company shall pay for all Visas, Passports, and Inoculations required of the Flight Attendants. The Company shall pay for only one (1) passport name change. In order to effectuate the purposes of this paragraph, the Company shall create an inoculation program for all Flight Attendant within one hundred eighty (180) days of ratification of this Agreement Union s Right To Flight Attendant Employment Data The Company will provide the Union on a monthly basis when applicable with a list of newly hired Flight Attendant and their dates of hire, duty assignment, position, terminated Flight Attendants and their dates of termination, furloughed Flight Attendants and their dates of furlough and Flight Attendants on LOA and the duration thereof. In making such information available, the Company agrees to provide to the Union both a paper copy and an electronic copy of the information Written Notification of Changes All orders of Flight Attendant involving a change in assignment of base, promotions, demotions, and leaves of absence shall be stated in writing, within ten (10) days, to the Flight Attendant so affected Honoring a Lawful Picket Line

151 It shall not be a violation of this Agreement, notwithstanding any other provisions of this Agreement, and shall not be cause for discharge or disciplinary action, in the event an employee refuses to enter upon any property involved in a primary labor dispute, or refuses to go through or work behind any primary picket line, including the primary picket line of Unions party to this Agreement, and including primary picket lines at the Employer s places of business Should FAA Regulations change during the term of this Agreement, the applicable definition will be considered open and subject to further negotiation between the Company and the Union Travel on Customer Flown Flights Flight Attendants covered by this Agreement will not be required (however, they may volunteer) to ride as a passenger or perform duty of any kind on any Company aircraft where a customer is acting as Pilot-In-Command, Second-In-Command or other required Flight Attendant position at any time during the flight Tax Withholdings The Company will withhold from a Flight Attendant s paycheck and remit federal, state and local income tax to the appropriate federal, state and local agencies, provided the Flight Attendant keeps the Director of Operations informed of his current address Direct Deposit of Expense Checks The Company shall establish a direct deposit system for Flight Attendant expense reimbursement payments. Reimbursements shall be made no later than five (5) business days after the Company receives properly completed documentation of Flight Attendant expenses.

152 23.13 Pay Stub Information A Flight Attendant s biweekly paycheck stub shall specifically itemize the number of hours of overtime worked and paid for each day of the pay period, if any, and the number of extended days worked and paid for each day of the pay period, if any. In addition, the Company shall specify the days of the pay period a Flight Attendant used sick days and vacation days. The Company shall be in compliance with this provision if the aforementioned information is provided along with but not necessarily on a Flight Attendant's pay stub, e.g., on a separate document or available on the Company's website on the day paychecks are issued Customer Loyalty Benefits Any and all customer loyalty benefits, credited to the individual Flight Attendant, including but not limited to hotel points, airline points, car rental points, etc., earned through Company-provided travel shall become the property of the individual Flight Attendant Accident Investigation Team (AIT) The FAEC will establish an Accident Investigation Team (henceforward, AIT ) consisting of one (1) accident investigator. In the event of an accident involving an NetJets Aviation, Inc. managed aircraft, on which a Flight Attendant was performing duties, which results in the activation of a National Transportation Safety Board (NTSB) Go Team, the Company shall advise the FAEC Chairman or the Union Business Agent, as soon as practical, of the accident and location. Said contact shall not constitute a violation of the FAEC Chairman s rest period AIT Costs

153 The Company and the Union will equally share all costs associated with initial and recurrent accident investigation training for AIT members, as mutually determined by the Company and the Union. The Company shall notify the Union as soon as practical, but not less than thirty (30) days prior to the start of any training event. In the event that an AIT member separates from the Company or resigns from the AIT, after a minimum of one (1) year of service following the ratification of this Agreement, the Company and the Union will, as soon as practicable, arrange for the training of a new AIT member. The Company shall release the trainees from conflicting duty assignments AIT Miscellaneous It is the Union s responsibility to obtain written NTSB approval for an AIT member to participate in any NTSB accident investigation involving a NetJets Aviation, Inc.- managed aircraft. Upon presentation by the Union of written NTSB approval, the Company will release from duty the AIT member(s) identified by the NTSB Investigator In Charge ( IIC ). Each day an AIT member participates in the accident site investigation shall be considered a work day up to the time of release from the accident site by the NTSB Investigator In Charge, however, the duty period limitations, rest requirements and compensation (other than monthly base pay) contained throughout this Agreement shall not apply when an AIT member is performing duty associated with accident site investigation, including travel to or from the accident site. If the Company chooses to send a Company aircraft to the accident site, and there are seats available on that aircraft, the Company will permit the NTSB-authorized AIT member(s) to travel on the Company aircraft, so long as additional flight time required to pick up the AIT member does not exceed one (1) hour. Otherwise, the Company shall pay expenses for

154 the AIT member s travel to and from the airport located nearest to the site of the accident. The Company shall also bear the expenses for the AIT member s ground transportation, lodging, meals and other travel expenses incurred by the AIT member participant. If accident site investigation occurs on an AIT member's day off the Flight Attendant shall receive a compensatory day(s) that must be used on the first (and subsequent) day(s) of the next tour(s) following the completion of accident site investigation up to a maximum of seven (7) compensatory days. AIT members shall not earn extended days during participation in accident site investigation. The AIT member(s) shall provide the applicable Chief Flight Attendant with copies of all notes, documentation, memoranda, correspondence or reports the AIT member generates or receives in connection with the accident site investigation, unless the NTSB Investigator In Charge objects Travel on Foreign Flag Carriers If the Company requires a Flight Attendant to fly as a passenger on a foreign flag carrier, that carrier shall be a code-sharing partner of at least one U.S. flag carrier, unless the code-sharing partnership(s) of flag carriers have deteriorated to the point that this requirement is not practicable or possible Advance Notice for International Flights The Company shall provide Flight Attendants flying international flights as much advance notice as practicable Professional Standards Committee The Company shall recognize a Flight Attendant Professional Standards Committee consistent with the terms of the Letter of Understanding attached to this Agreement Flight Attendant New Hire Union Sign-Up

155 The Company shall instruct new-hires to report to the Union's Columbus offices as part of initial training. Section Minimum Staffing 23.22(a) There shall be a minimum of one (1) Flight Attendant assigned to all BNJ/NJLA LLC aircraft (hereinafter, BBJ) revenue flights. Nothing contained in the preceding sentence shall supersede the requirements of applicable Federal Aviation Regulations or limit the provisions set forth in Section 28.1(b) (b) There shall be a minimum of one (1) Flight Attendant assigned to all Falcon aircraft revenue flights; provided, a Flight Attendant is available for the flight assignment. Nothing contained in the preceding sentence shall supersede the requirements of applicable Federal Aviation Regulations (c) In the event a Falcon owner/lessee/customer requests that an individual other than a Flight Attendant as defined in this Agreement perform cabin passenger and cabin preparation duties that would otherwise be performed by a Flight Attendant on the NetJets Flight Attendant Seniority List, and the Company grants the request, the provisions of Section 23.22(b) shall not apply. Under such circumstances, the Company shall assign one (1) Falcon flight attendant to the Falcon aircraft jumpseat, with no loss of pay, for any flight segment wherein such individual is performing cabin passenger or cabin preparation service; provided, the jumpseat is available (i.e., not occupied by a required pilot observer, not unavailable as a result of maintenance issues). The Company and Union may mutually waive the minimum staffing requirement contained in this subsection. The Company agrees that no Flight Attendant on the NetJets Flight Attendant Seniority List shall be laid off as a result of the Company granting specific

156 owner/lessee/customer requests of the kind referred to in this subsection. Nothing contained herein shall supersede the requirements of applicable Federal Aviation Regulations (d) In the event a Falcon owner/lessee/customer request that no Flight Attendant Services be performed on a particular flight segment by a Flight Attendant on the NetJets Flight Attendant Seniority List, or an individual not on the NJA Flight Attendant Seniority List, and the Company grants the owner/lessee/customer s request for the particular flight segment, the provisions of Section 23.22(b) shall not apply; however, the Company agrees that no Flight Attendant on the NetJets Flight Attendant Seniority List shall be laid off as a result of the Company granting the owner/lessee/customer s request for the particular a flight segment.. Nothing contained herein shall supersede the requirements of applicable Federal Aviation Regulations (e) Minimum staffing requirements for future aircraft types shall be determined in accordance with Section (f) The provisions of Section shall not apply to administrative/executive flights, ferry/re-positioning flights, static demo flights, training flights, and/or maintenance flights conducted on BBJ aircraft, Falcon aircraft and future aircraft. Nothing contained herein shall supersede the requirements of applicable Federal Aviation Regulations (g) Subject to the provisions of Section 5.11 of this Agreement, the Company agrees to maintain the following minimum flight attendant crew ratios: 23.22(g)(i) No less than eight (8) Flight Attendants per aircraft in the BNJ/NJLA Program when there is a total of four (4) aircraft including Flight Attendants in Instructor Positions identified in Section 5.6 of this Agreement;

157 23.22(g)(ii) 23.22(g)(iii) 23.22(g)(iv) 23.22(g)(v) 23.22(g)(vi) No less than 6.4 Flight Attendants per aircraft in the BNJ/NJLA Program when there is a total of five (5) aircraft including Flight Attendants in Instructor Positions identified in Section 5.6 of this Agreement; No less than 5.33 Flight Attendants per aircraft in the BNJ/NJLA Program when there is a total of six (6) aircraft including Flight Attendants in Instructor Positions identified in Section 5.6 of this Agreement; No less than 4.57 Flight Attendants per aircraft in the BNJ/NJLA Program when there is a total of seven (7) aircraft including Flight Attendants in Instructor Positions identified in Section 5.6 of this Agreement; No less than four (4) Flight Attendants per aircraft in the BNJ/NJLA Program when there is a total of eight (8) or more aircraft including Flight Attendants in Instructor Positions identified in Section 5.6 of this Agreement; No less than two and one-half (2.5) Flight Attendants per aircraft in the Falcon Program, including Flight Attendants in Instructor Positions identified in Section 5.6 of this Agreement; and 23.22(g)(vii) Minimum crew ratios in future aircraft types will be determined in accordance with Section 1.8 (New Equipment) Subject to the provisions of Sections 23.22(c) and (d), nothing contained herein requires the Company to maintain the flight attendant crew ratios specified above in the event the Company furloughs flight attendants in accordance with Section 7 of the Agreement, nor limits the Company s rights in connection with a fleet reduction/elimination per Section In-Flight Rest All Flight Attendants may take rest breaks during passenger carrying a flight segments, provided the rest breaks taken do not conflict with in-flight service duties.

158 (a) All Flight Attendants may be temporarily assigned for up to seven (7) consecutive days, on a voluntary basis, in seniority order, to any aircraft, provided they have received training, including safety-related training prior to the temporary assignment and there is no reduction in pay. Before temporarily assigning a Flight Attendant to any aircraft to which Flight Attendants are normally assigned, the Company shall first seek volunteers from among the Flight Attendants presently assigned to the aircraft where the temporary need exists. No Flight Attendant may be temporarily assigned to the BBJ or similarly weighted future aircraft unless the Flight Attendant attended initial or recurrent training, within the meaning of Part and (a) or other applicable training regulation(s) as determined by the FAA (b) If there are an insufficient number of Flight Attendant volunteers for the assignment referenced in the preceding subsection, the Company may involuntarily assign Flight Attendant(s), consistent with Section 5 of the Agreement, for up to seven (7) consecutive days, provided the assignee has received training related to the aircraft, including safety-related training prior to the temporary assignment, and there is no reduction in pay (c) When making temporary assignments within the meaning of this Section, a Flight Attendant shall received all the days off the schedule he or she is entitled to in accordance Section 19 of the Agreement. When a temporary assignment occurs pursuant to this Section, an assignee shall receive the higher rate of pay, if applicable Reserved Notice of Vacancies and Awards

159 All vacancies and bid awards shall be posted on the Company s website, announced via Company pager, and mailed to a Flight Attendant s home address in the case of a successful bidder Reserved Reserved Reserved Reserved Notice to Company A Flight Attendant unable to report for duty shall, unless prevented by reasons beyond his or her control, notify the applicable Chief Flight Attendant or his/her designee as far in advance of starting time as possible Reserved Reserved Reserved Reserved Reserved Full Time Flight Attendants Only There shall be no part-time, special part-time or temporary employees performing Flight Attendant duties. Nothing contained herein shall prohibit the Company and Union from mutually agreeing to reduce the number of tours/hours for full-time Flight Attendants who desire such a reduction Reserved Reserved

160 23.40 On Board Cooking Duties 23.40(a) Flight Attendants shall receive culinary training with respect to food items the company expects a Flight Attendant to prepare and serve customers. The Company shall make additional culinary training available to Flight Attendants who request additional culinary training (b) The Company shall provide training with respect to the operation of all cooking equipment on board the aircraft to which Flight Attendants are assigned. A Flight Attendant, in consultation with the PIC, whenever possible, may use his or her professional judgment with respect to whether cooking requests can be accommodated safely during a flight segment.

161 SECTION 24 INSURANCE AND OTHER BENEFITS 24.1 Company Sponsored Medical, Vision and Dental Insurance 24.1(a) The Company will provide Flight Attendants covered by this Agreement with the same medical, vision, and dental insurance benefits provided to Flight Attendants on April 19, In the event, insurance carrier(s), benefit levels, coverage and/or plan designs in effect on April 19, 2005 change, the Company will provide notice to the Union. The costs and payment of the premiums for medical, vision, and dental insurance benefits, if any, referred to in this subsection for Flight Attendants shall be the same as for other employees outside the class or craft participating in the plans. Flight Attendants who decline coverage shall continue to have the credits used to purchase coverage converted to dollars and included in their gross pay according to the terms and conditions in effect on April 19, (b) If the Company, through collective bargaining with its other unionized employee group(s), or with their union s approval, amends the above-referenced Company-sponsored medical, vision, and dental plan in a manner that provides more favorable benefits coverage, employee cost and contribution provisions and/or plan design than those referred in Section 24.1(a), said benefits shall be extended to employees in the craft or class of Flight Attendants upon request by the Union Life Insurance 24.2(a) The Company will provide a life insurance and an AD&D benefit to all Flight Attendants covered under this Agreement equal to $15, In addition, Flight Attendants may elect to purchase supplemental life insurance through the Company in the

162 same amounts and according to the same terms and conditions as offered to other employees outside the class or craft who are eligible to purchase supplemental life insurance. 24.2(b) If the Company, through collective bargaining with its other unionized employee group(s), or with their union s approval, amends the Company-sponsored life insurance and AD&D benefits in a manner that provides more favorable benefits, coverage, employee cost and contribution provisions and/or plan design than those referred in Section 24.2(a), said benefits shall be extended to employees in the craft or class of Flight Attendants upon request by the Union Short Term Disability and Long Term Disability Insurance 24.3(a) All Flight Attendants covered under this Agreement shall be entitled to a STD benefit if the Flight Attendant becomes disabled within the meaning of the STD plan document. Flight Attendants who are notified of LTD eligibility are required to immediately file an LTD claim according to the procedures outlined in the appropriate plan documents. Failure to do so may result in postponement of benefits. The STD benefit equals sixty (60) percent of a Flight Attendant s base salary on the date of disability up to one hundred (100) percent of a Flight Attendant s base salary in accordance with the STD benefit schedule in existence on April 19, 2005 and shall continue for one hundred and eighty (180) days from date of disability. A Flight Attendant may elect to use paid sick days for any portion of the benefit period, provided those days a Flight Attendant elects to use a paid sick day shall be charged against the one hundred and eighty day (180) benefit period.

163 24.3(b) All Flight Attendants covered under this Agreement shall be eligible to receive long-term disability benefits equal to the lesser of sixty (60) percent of a Flight Attendant s base salary or five thousand ($5,000) dollars per month beginning the one hundred and eighty-first (181st) day of disability in accordance with the terms and conditions of the Company s LTD disability plan documents. 24.3(c) The costs and payment of the premiums associated with STD and LTD, if any, benefits referred to in Sections 24.3(a) and (b) for Flight Attendants shall be the same as for other employees outside the class or craft eligible for said benefits. 24.3(d) If the Company, through collective bargaining with its other unionized employee group(s), or with their union s approval, amends the Company-sponsored STD or LTD benefit program in such a manner so as to provide more favorable benefits, coverage, employee cost and contribution provisions and/or plan design than those referred in Section 24.3(a) or (b), excluding any loss of medical certificate/loss of license insurance, said benefits shall be extended to employees in the craft or class of Flight Attendants upon request by the Union Liability Coverage The Company will continue to provide aircraft liability insurance along with carrying the existing voluntary settlement coverage of $500, for each Flight Attendant Miscellaneous Benefits 24.5(a) The Company shall continue to make available and Flight Attendants shall continue to be eligible to participate in the Company s flexible spending account, employee assistance program, Hyatt Legal Services benefit, spousal life insurance,

164 dependant life insurance, Metlife Property and Casualty insurance, employee benefit banking, Kemba credit union, dependant care flexible spending account, supplemental AD&D plans, long-term care, Metlife Asset Builder offered by the Company to the craft or class of Flight Attendant on April 19, 2005 according to the terms and conditions then in effect. In the event carriers, benefit providers, benefit levels, employee contribution to premium, if any, coverage and/or plan designs in effect on April 19, 2005 change, the Company will provide notice to the Union. 24.5(b) If the Company, through collective bargaining with its other unionized employee group(s), or with their union s approval, amends the above referenced miscellaneous benefits in such a manner as so as to provide more favorable benefits, coverage, employee cost and contribution provisions and/or plan design, said benefits shall be extended to employees in the craft or class of Flight Attendants upon request by the Union Medical, Vision and Dental Insurance Coverage During Approved LOA The payment of medical, vision and dental premiums while a Flight Attendant is on an approved Personal Leave of Absence, Medical Leave of Absence, leave taken pursuant to the Family and Medical Leave Act, Bereavement Leave of Absence, and Military Leave of Absence, STD and LTD will be according to the same terms and conditions as for other employees outside the class or craft participating in the plans Reserved 24.8 Reserved 24.9 Indemnification and Legal Representation 24.9(a) Indemnification

165 The Company agrees to indemnify and hold harmless a Flight Attendant or his estate, if applicable, for the full amount of any monetary judgment, settlement, or awards rendered against a Flight Attendant or the Company arising out of the Flight Attendant s performance or non-performance of his duties within the normal scope of his employment. It is expressly understood and agreed that the aforementioned Company obligations do not apply if it is determined that the Flight Attendant intentionally caused bodily injury to another person or intentionally caused property damage except to prevent a high-jacking or other dangerous interference with the operation of an aircraft. The Company will have no obligation under this section to reimburse a Flight Attendant for any fine or penalty imposed on a Flight Attendant by the FAA or NTSB, or to provide representation before the FAA or NTSB. 24.9(b) Legal Representation The Company shall, at no expense to the Flight Attendant, provide legal representation to a Flight Attendant who is named as a defendant, is subject to a claim, or is subpoenaed as a witness as a result of the performance or non-performance of his duties within the normal scope of his employment. It is expressly understood and agreed that the aforementioned Company obligations do not apply if it is determined that the Flight Attendant intentionally caused bodily injury to another person or intentionally caused property damage except to prevent a high-jacking or other dangerous interference with the operation of an aircraft.

166 SECTION 25 PHYSICAL EXAMINATION 25.1 No Flight Attendant shall be required to undergo a physical examination as a condition of continued employment except as required by the FAA or another Section of this Agreement. All medical information obtained as a result of said examination shall be held in the strictest confidence by the Company and may not be disclosed to any person or entity without the Flight Attendant s consent, except as required by law. If the FAA requires Flight Attendant medical examinations, the Company shall pay the cost of such examination.

167 SECTION 26 INTERNMENT, PRISONER, MISSING OR HOSTAGE 26.1 Any Flight Attendant who becomes interned, or held as a prisoner or hostage of war, or shall be missing in action in a combat zone, shall be entitled to monthly compensation based upon his existing rate until released from internment or hostage. Such compensation shall continue until such time as he is released, or until proof of death is established in fact, or there is reasonable presumption of death, up to a maximum of twenty four (24) monthly payments. Such compensation will be paid to the beneficiary or beneficiaries designated in writing by the Flight Attendant prior to his departure. The Company shall mail the form below to all Flight Attendants within seven (7) business days of notification of ratification of this Agreement and, it will be the Flight Attendant s responsibility to complete the form and file the same with the applicable Chief Flight Attendant In compliance with the requirements of this benefit, the following form will be used by the Flight Attendants in designating assignment of the benefit contained herein: Internment, Prisoner or Hostage of War Benefits Assignment Form Date To NetJets Aviation, Inc. You are hereby directed to pay all monthly compensation allowable to me while missing under Section 26 of the Agreement between NetJets Aviation, Inc., and the International Brotherhood of Teamsters, Airline Division, as follows: $ per month to (name) (address) as long as living. The balance, if any, and any amount accruing after death of all persons named in the above designation shall be held for me or, in the event of my death receipt thereof, shall be paid to the legal representative of my estate. The foregoing direction may be modified from time to time by letter signed by the undersigned,

168 and any such modification shall become effective upon receipt of such letter. Payments made by the Company pursuant to this direction shall fully release the Company from the obligation of making any further payment with respect thereto. (Flight Attendant's Signature) Date 26.3 Any amounts paid to the account of a Flight Attendant, or paid to a beneficiary in accordance with said provision, shall not be required to be returned by such beneficiary or the estate of the Flight Attendant even though it shall be established that such payments were made after the death of the Attendant, nor shall such amounts be a charge against the estate of the Flight Attendant provided that any such beneficiary shall have furnished the Company with any evidence indicating the death of such Flight Attendant promptly after its receipt.

169 SALARY, OVERTIME, EXTENDED DAYS, MISCELLANEOUS 27.1 Flight Attendant wages will be determined by the number of service years on the seniority list with the Company, based upon the most recent date of hire. Flight Attendant wages are as provided in the Falcon and BBJ pay tables below. Flight Attendant pay begins upon date of hire; however, new hires will be ineligible for extended days pay until fully released to the line to fly. Seniority Falcon 7/7 Year of the Contract Y1 Y2 Y3 Y4 Y5 Y1 $32,404 $33,376 $34,377 $35,581 $36,915 Y2 $39,353 $40,533 $41,749 $43,211 $44,831 Y3 $42,426 $43,699 $45,010 $46,586 $48,333 Y4 $42,851 $44,136 $45,460 $47,052 $48,816 Y5 $43,279 $44,578 $45,915 $47,522 $49,304 Y6 $43,712 $45,023 $46,374 $47,997 $49,797 Y7 $44,150 $45,474 $46,838 $48,478 $50,296 Y8 $44,591 $45,928 $47,306 $48,962 $50,798 Y9 $45,037 $46,388 $47,779 $49,452 $51,306 Y10 $45,316 $46,676 $48,076 $49,759 $51,625 Seniority Falcon RESERVE Year of the Contract Y1 Y2 Y3 Y4 Y5 Y1 $38,237 $39,384 $40,565 $41,985 $43,560 Y2 $46,436 $47,829 $49,264 $50,988 $52,900 Y3 $50,063 $51,565 $53,112 $54,971 $57,032 Y4 $50,564 $52,081 $53,643 $55,521 $57,603 Y5 $51,070 $52,602 $54,180 $56,076 $58,179 Y6 $51,580 $53,127 $54,721 $56,637 $58,760 Y7 $52,097 $53,660 $55,269 $57,204 $59,349 Y8 $52,617 $54,195 $55,821 $57,775 $59,942 Y9 $53,143 $54,738 $56,380 $58,353 $60,541 Y10 $53,473 $55,078 $56,730 $58,715 $60,917

170 Seniority BBJ 7/7 Year of the Contract Y1 Y2 Y3 Y4 Y5 Y1 $51,616 $53,164 $54,759 $56,676 $58,801 Y2 $51,873 $53,429 $55,032 $56,958 $59,094 Y3 $52,133 $53,697 $55,308 $57,244 $59,390 Y4 $52,393 $53,965 $55,584 $57,529 $59,687 Y5 $52,655 $54,235 $55,862 $57,817 $59,985 Y6 $52,919 $54,506 $56,141 $58,106 $60,285 Y7 $53,183 $54,779 $56,422 $58,397 $60,587 Y8 $53,449 $55,053 $56,704 $58,689 $60,890 Y9 $53,716 $55,327 $56,987 $58,982 $61,193 Y10 $53,985 $55,605 $57,273 $59,278 $61,500 Seniority BBJ RESERVE Year of the Contract Y1 Y2 Y3 Y4 Y5 Y1 $60,907 $62,734 $64,616 $66,877 $69,385 Y2 $61,210 $63,046 $64,938 $67,210 $69,731 Y3 $61,517 $63,362 $65,263 $67,548 $70,081 Y4 $61,824 $63,679 $65,589 $67,885 $70,430 Y5 $62,133 $63,997 $65,917 $68,224 $70,783 Y6 $62,444 $64,317 $66,247 $68,566 $71,137 Y7 $62,756 $64,639 $66,578 $68,908 $71,492 Y8 $63,070 $64,962 $66,911 $69,253 $71,850 Y9 $63,385 $65,286 $67,245 $69,598 $72,208 Y10 $63,703 $65,614 $67,582 $69,948 $72,571 Beginning on October 17, 2010, a Flight Attendant who has or reaches eleven (11) or more years of service (and every anniversary thereafter) shall receive a one percent (1%) increase for every year of service in excess of ten (10) years First day overtime shall be paid in accordance with Section 19.7 of the Agreement RESERVED

171 27.4 If a Flight Attendant is domiciled in a foreign country in accordance with a specific provision set forth in this Agreement, his compensation shall be paid in United States currency. 27.5(a) If a duty period exceeds twelve hours, a Flight Attendant shall receive hourly overtime calculated at a rate of one and one half times (1.5) his base hourly rate based on 2,184 hours per year. 27.5(b) Overtime pay in Section 27.5(a) shall be paid in one-quarter hour increments. Any fraction of one quarter hour shall count as one quarter hour The Company shall provide a form for Flight Attendants to declare hourly overtime pay. Flight Attendants will declare their daily accrual of overtime pay at the conclusion of each tour of duty. Forms submitted to the Company later than twenty-one (21) days after the conclusion of the tour during which the Flight Attendant declares hourly overtime pay may result in the delay of payment. The Company shall compensate Flight Attendants for the overtime pay along with their regular compensation. In the event that an alternate means of declaring overtime pay is contemplated by the Company, (e.g., an automated system), the Company shall notify the Union of the change as soon as possible and the Union shall be given an opportunity to be heard prior to implementation of a new system In the event a Flight Attendant is eligible for extended day pay under Sections 19.2, 19.3 or 19.5 of this Agreement, the payment shall be calculated at a rate of one and one half (1.5) times the Flight Attendant s normal daily rate.

172 SECTION 28 HOURS OF SERVICE 28 Hours of Service Flight Attendants shall not be scheduled in excess of the duty period limitations contained in this Agreement. If any applicable FAR in existence is amended and results in greater Flight Attendant protections than those contained in the Agreement, or if a new applicable FAR is promulgated providing greater Flight Attendant protections, then the applicable FAR applies, and the parties shall meet as necessary to discuss application of the FAR to the craft or class of Flight Attendant. Applicable FAR as used in this paragraph is an FAR determined applicable by the FAA Duty Period Limitations: 28.1(a) Individual BBJ Flight Attendants may not be required to exceed fourteen (14) hours of duty time except as provided in with paragraphs 28.1(b) or 28.1(e). Falcon Flight Attendants may not be required to exceed fourteen (14) hours of duty time except in accordance with 28.1(e). 28.1(b) No individual BBJ Flight Attendant may be required to exceed fourteen (14) hours of continuous duty in a single duty period unless all flight segments in the Flight Attendant s duty period are conducted by an augmented pilot crew, excluding a single positioning flight not more than three (3) hours in duration prior to the beginning of any domestic or international augmented BBJ flight. In accordance with the preceding sentence, the Company shall assign a minimum of two (2) BBJ Flight Attendants to a BBJ aircraft if an individual BBJ Flight Attendant is required to exceed fourteen (14) hours of continuous duty within a duty period, but not more than eighteen (18) hours of consecutive duty; provided, a second BBJ Flight Attendant is available for the flight

173 assignment. The Company shall assign a minimum of three (3) BBJ Flight Attendants to a BBJ aircraft if an individual BBJ Flight Attendant is required to exceed eighteen (18) hours of consecutive duty; provided, a third BBJ Flight Attendant is available for the flight assignment and the cost of the additional flight attendant is approved by the owner/lessee/customer; provided, the Company will comply with applicable FARs regardless of owner/lessee/customer preference; and provided further, in the event a third BBJ Flight Attendant is not assigned, the two (2) Flight Attendants shall have their postduty rest period extended by two (2) hours beyond the applicable minimum rest period required by Agreement. No individual BBJ Flight Attendant referred to in this paragraph may be required to exceed twenty (20) hours of continuous duty within a duty period. The duty periods limitations contained herein may be extended in accordance with Section 28.1(e). 28.1(c) Circumstances Beyond the Control of the Flight Attendant/Company Duty limitations contained in this Agreement may be extended because of circumstances beyond the control of the Company or flight attendant (such as adverse weather conditions), that are not known at the time of departure, and that prevent the flight attendant from reaching the destination within the planned flight time. The flight attendant is required to contact his immediate supervisor or the supervisor's designee regarding such circumstances as soon as possible after the circumstance(s) causing the duty period extension is known or should be known to the flight attendant in order to inform the supervisor of the circumstances. If the flight attendant is part of an assigned crew, he shall coordinate with his assigned Captain, who shall be the Company's single

174 point of contact regarding such circumstances. Refusing to exceed duty or normal flight time limitations pursuant to this paragraph shall not form the basis for disciplinary action. 28.1(c)(i) Flight attendants who exceed the duty period limitations set forth in the Agreement, while acting as a required flight attendant as a result of circumstances beyond the control of the Company or the Flight Crew shall be paid overtime for all duty time exceeding twelve (12) hours. 28.1(c)(ii) Post-duty rest, pursuant to this subsection, shall be as set forth in Section 28.4(d) regardless of the flight attendant's fleet. 28.1(d) Voluntarily Exceeding Duty Limitations Flight attendants may voluntarily elect to exceed any duty period limitation contained in Section 28 of this Agreement; however, any such operation must be conducted in accordance with the Federal Aviation Regulations that are applicable to the specific flight operation, if any, conducted by the flight attendant. Any extension of a duty period limitation contained in Section 28 of this Agreement, known prior to actual block-out time, requires mutual consent between the Director of Operations or his designee and the Flight Crew in order to obtain approval for said extension. The assigned Captain will poll the Crew and be the Company s single point of contact regarding any such consent. Refusing to exceed a duty period limitation pursuant to this paragraph shall not form the basis for disciplinary action. 28.1(d)(i) Flight attendants who voluntarily elect to exceed the above duty period limitations described in Sections 28.1(a) through (c) shall not be entitled to any hourly overtime payment while assigned flight attendant duties by the Company. Flight attendants volunteering to exceed the duty period limitations of this paragraph, but not

175 performing flight attendant duties assigned by the Company, shall be paid overtime for all such time exceeding twelve (12) hours. 28.1(d)(ii) Post-duty rest, pursuant to this subsection, shall be as set forth in Section 28.4(d) regardless of the flight attendant's fleet. 28.1(e) Duty Period Extension Solely for Travel The Company may require a Flight Attendant to exceed the applicable duty period limitations of this Section solely for the purpose of traveling on Company-provided transportation to or from a duty assignment. This provision applies to international travel or extraordinary domestic travel (e.g., PHNL to EWR) where transportation between locations is not possible within the duty time limitations set forth in Section 28.1 (a). Pursuant to this paragraph, post-duty rest shall be ten (10) hours plus the amount of time the duty period exceeds fourteen (14) hours. For purposes of this paragraph, no additional duty assignments may be given or performed during the duty period used solely for transporting to or from a duty assignment. The Company may not use this sub-paragraph to extend a duty period for the purposes of transporting a Flight Attendant to or from duty assignments if the Flight Attendant has performed any other duty at the direction of the Company prior to starting the Company-provided transportation unless the Flight Attendant volunteers to do so. Hourly overtime as described in Section 27 of this Agreement shall apply to all time spent in Company-provided transportation over twelve (12) hours. Nothing contained in this paragraph shall affect the Company's obligation to provide the rest required by this Section immediately after the duty period that precedes the duty period used solely for the purpose of transporting the Flight Attendant to or from a duty assignment.

176 28.2Contact Procedures 28.2(a) For Flight Attendants on the 7&7 Schedule (All Fleets) The Company shall brief a Flight Attendant as to the start of his duty period between noon and 2200 local domicile/home Base Airport time on the Flight Attendant s last day off. The Company shall brief the Flight Attendant by electronic device, or telephone, if the electronic page is not acknowledged by the Flight Attendant. In the event an electronic page is not received, the Flight Attendant must be available to be briefed at the telephone number(s) provided by the Flight Attendant to the Company. If the Flight Attendant is unavailable at the telephone number(s) provided to the Company, the Flight Attendant must initiate hourly calls to the Company until briefed or up to 2200 domicile/ Home Base Airport time. After receiving a brief from the Company, the Flight Attendant shall be placed in rest for a minimum of ten (10) hours. In the event a Flight Attendant is not provided with a brief by 2200 local domicile/home Base Airport time, the Flight Attendant will immediately go into a rest period of ten (10) hours. At the completion of said rest period the Flight Attendant shall report to his domicile/home Base Airport. At any time after being briefed the Flight Attendant may contact the Company for the purpose of determining whether the rest period is going to be extended. 28.2(a)(i) The Flight Attendant s rest period ends at duty start time. 28.2(a)(ii) On the Flight Attendant s last day off before a tour, the requirement to contact the Company is not a break in rest. If the Flight Attendant does not receive a briefing indicating at least the time and location to which the Flight Attendant should report on his first duty day by 2200 local domicile/ Home Base Airport time on his last day off, the Flight Attendant may request or the Company may instruct the Flight Attendant to remain

177 at his residence and be available for a briefing beginning at 0800 local domicile/home Base Airport time. The parties agree it is incumbent upon the Flight Attendant to be ready to report (e.g., bag packed, uniform available, showered, transportation available, etc.) to his domicile/home Base Airport immediately upon notification by the Company. If the Flight Attendant s request is denied, he shall report to his domicile/home Base Airport at 0800 on his first day of duty; provided, upon request by an individual Flight Attendant, the Company shall specify the specific location at his domicile/home Base Airport a Flight Attendant he is expected to report (e.g., FBO, airline terminal, etc). 28.2(b) The Company shall brief a Flight Attendant of his show time prior to the beginning of any post-duty rest period. 28.2(c) Flight Attendants on the Reserve Schedule (All Fleets) The Company shall brief a Flight Attendant as to the start of his duty period via the Company issued communications device not later than 1800 local Domicile/Home Base Airport time of the Flight Attendant s last day off. A minimum ten (10) hour rest period will be scheduled between the time the briefing was sent and the start of the Flight Attendant s duty period. 28.2(c)(i) In the event a Flight Attendant has not received a briefing by 1800 local Domicile/Home Base Airport time on the Flight Attendant s last day off, he is required to contact the Company by 1900 local HBA/Domicile Airport time on the Flight Attendant s last day off to request a briefing. The Company shall not be obligated to provide a minimum of ten (10) hours rest between the time of telephone contact from the Flight Attendant and the Flight Attendant s duty start time; provided, the Company sent the brief via Company-issued communications device as set forth in Section 28.2(a).

178 28.2(c)(ii) The Flight Attendant s rest period ends at duty start time. 28.2(c)(iii) The Company shall brief a Flight Attendant of his show time prior to the beginning of any post-duty rest period; provided, this requirement is superseded by the provisions of Section 28.2(c) for the rest period that follows the last workday of a tour The Company will be responsible for giving a Flight Attendant assigned to an International flight as much advance notification as practicable Rest Period Requirements: 28.4(a)Rest will not be broken or sub-divided by the Company. A telephone call by the Company relaying a family or personal emergency situation to the Flight attendant is not a subdivision or break in the rest period. 28.4(b) No less than ten (10) consecutive hours of rest must be provided immediately prior to the commencement of a duty, unless a greater period of rest is required by another paragraph of this Section. 28.4(b)(i) Flight attendants assigned to a duty period during which the only assignment is to travel on Company provided transportation shall be afforded a minimum rest period of ten (10) consecutive hours preceding the duty period, unless a greater period of rest is required by another paragraph of this Section. Nothing contained herein shall affect the Company s obligation to provide the rest required by this Section immediately after the duty period that precedes the duty period used solely for the purpose of transporting the Flight Attendant to or from a duty assignment. 28.4(b)(ii) Except as provided in Section 28.4(b)(i), if a flight attendant is scheduled to exceed fourteen (14) hours of duty in accordance with a specific paragraph of this

179 Section, the minimum rest period prior to commencing duty shall be eighteen (18) hours unless a greater period of rest is required by a specific paragraph of this Section. 28.4(b)(iii) If a flight attendant is scheduled to exceed, and does in fact exceed, fourteen (14) hours of continuous duty but not more than sixteen (16) hours of continuous duty, the minimum rest period between the completion of the duty period and the commencement of a subsequent duty period shall be fourteen (14) hours. 28.4(b)(iv) If a flight attendant is scheduled to exceed, and does in fact exceed, sixteen (16) hours of continuous duty, the minimum rest period between the completion of the duty period and the commencement of a subsequent duty period shall be twenty-four (24) hours. 28.4(c) Time Zone and Positioning Provisions 28.4(c)(i) A Flight Attendant scheduled for a flight assignment departing between 1800 and 0559 local departure time, which contains a leg or series of legs scheduled for more than 10 hours of flight time within the Duty Period, shall be provided a rest period of no less than eighteen (18) consecutive hours immediately prior to the commencement of the duty period. Additionally, a Flight Attendant scheduled for a flight assignment as described in this sub-paragraph must be in position at the point of departure by 2200 local time the day preceding the beginning of 1800 to 0559 departure window. Nothing herein prevents a flight attendant from voluntarily waiving the positioning requirement contained herein. 28.4(c)(ii) For Flight Attendants scheduled for a flight assignment, which is departing between 1800 and 0559 local departure time and crossing five (5) or more consecutive time zones, a rest period of no less than eighteen (18) consecutive hours must be provided

180 immediately prior to the commencement of the duty period. Additionally, a Flight Attendant scheduled for a flight assignment as described in this sub-paragraph must be in position at the point of departure by 2200 local time the day prior to the flight. Nothing herein prevents a flight attendant from voluntarily waiving the positioning requirement contained herein. 28.4(c)(iii) For Flight Attendants scheduled for a flight assignment, or a series of flight assignments, departing between 0600 and 1759 local departure time and crossing five (5) or more consecutive time zones, a rest period of no less than ten (10) consecutive hours must be provided immediately prior to the commencement of the duty period. Additionally, a Flight Attendant scheduled for a flight assignment as described in this sub-paragraph must receive a rest period of no less than fourteen (14) hours immediately following the duty period. Nothing herein prevents a flight attendant from voluntarily waiving the positioning requirement contained herein. 28.4(c)(iv) Consecutive time zones are counted from the Flight Attendant s initial departure point during a duty period until all Flight Attendant transportation or flight activities are completed at the end of the duty period, either as a single flight leg or a series of flight legs which continuously head either eastbound or westbound. 28.4(d)Exceeding Duty Period Limitations (All Crews) When a Flight attendant has exceeded the duty period limitations contained in the Agreement as a result of circumstances beyond the control of the Flight Attendant or Company as set forth in Section 28.1(c) or on a volunteer basis as set forth in Section 28.1(d), or for travel purposes as set forth in Section 28.1(e), the Flight attendant shall receive additional rest equal to the amount of time the duty period is exceeded.

181 28.4(e) Multi-Time Zone Flights For Flight attendants scheduled to perform flight attendant duties on a flight or series of flights crossing five (5) or more consecutive time zones, a rest period of no less than fourteen (14) consecutive hours must be provided immediately prior to the commencement of the duty period. 28.4(f) In the event of two (2) overlapping required rest periods, the greater of the two (2) rest periods shall control (a)BBJ Flight Operations from a Domestic Airport to Another Domestic Airport Duty begins at least 1+30 hours prior to scheduled departure time. (This does not preclude longer or shorter times if required for operational needs and approved by the Director of Operations or his designee; provided, if the show time is shorter, the Flight Attendant s duty period will be limited by scheduled duty period plus the amount of time shortened and the Flight Attendant is eligible to receive the hourly overtime he would have received by calculating the actual duty period plus the amount of time shortened.) 28.5(b)All Other Flight Operations from a Domestic Airport to Another Domestic Airport Duty begins at least one (1) hour prior to scheduled departure time. (This does not preclude longer or shorter times if required for operational needs and approved by the Director of Operations or his designee; provided, if the show time is shorter, the Flight Attendant s duty period will be limited by scheduled duty period plus the amount of time

182 shortened and the Flight Attendant is eligible to receive the hourly overtime he would have received by calculating the actual duty period plus the amount of time shortened.) 28.5(c) All Flight Operations Departing from a Domestic Airport to an International Airport Duty begins at least 1+30 hours prior to scheduled departure time. (This does not preclude longer or shorter times if required for operational needs and approved by the Director of Operations or his designee; provided, if the show time is shorter, the Flight Attendant s duty period will be limited by scheduled duty period plus the amount of time shortened and the Flight Attendant is eligible to receive the hourly overtime he would have received by calculating the actual duty period plus the amount of time shortened.) 28.5(d)All Flight Operations from an International Airport to another International Airport Duty begins at least 2+00 hours prior to scheduled departure time. (This does not preclude longer or shorter times if required for operational needs and approved by the Director of Operations or his designee; provided, if the show time is shorter, the Flight Attendant s duty period will be limited by scheduled duty period plus the amount of time shortened and the Flight Attendant is eligible to receive the hourly overtime he would have received by calculating the actual duty period plus the amount of time shortened.) 28.5(e) Flight Operations from an International Airport to a Domestic Airport Duty begins at least 2+00 hours prior to scheduled departure time; provided, flights operated from Alaska, Hawaii and International Airports within Canada, the Bahaman Islands, Bermuda, and those airports in and around the Caribbean Sea (except the Cayman Islands) to a Domestic Airport shall be scheduled for 1+30 hours. (This does not

183 preclude longer or shorter times if required for operational needs and approved by the Director of Operations or his designee; provided, if the show time is shorter, the Flight Attendant s duty period will be limited by scheduled duty period plus the amount of time shortened and the Flight Attendant is eligible to receive the hourly overtime he would have received by calculating the actual duty period plus the amount of time shortened.) 28.5(f) Rental Car Duty Duty begins as directed by the Company, but not less than one (1) hour before a Flight Attendant is scheduled to complete the process of renting a car. A Flight Attendant will not be required to report to begin the process of renting the car more than three (3) hours prior to scheduled rental car departure time. 28.5(f)(i) Rental car trips shall not be scheduled to exceed 150 miles or four (4) hours drive time using posted speed limits and the most efficient route. 28.5(f)(ii) A flight attendant may refuse a rental car for any safety-related reason, including lack of familiarity with the intended route; provided, the flight attendant contacts the Chief Flight Attendant, or designee prior to refusal. 28.5(g) Taxi and Sedan/Limo Duty begins as directed by the Company when the first assignment is to travel by taxi or sedan/limo (car with driver). A Flight Attendant will not be required to report for a taxi or sedan/limo at other than the flight attendant s rest accommodations more than (2) hours prior to scheduled taxi or sedan/limo departure time. 28.5(h) Office or Administrative Duty Duty begins at designated show time for Company directed office or administrative duty assignments.

184 28.5(i) BBJ / End of Duty Period Ends 1+30 hours after block in of any flight for which the Flight attendant was a assigned flight attendant. (This does not preclude longer or shorter times if required for flight attendant operational needs and approved by the Director of Operations or his designee.) 28.5(j) Falcon / End of Duty Period Ends one (1) hour after block in of any revenue flight for which the flight attendant was an assigned flight attendant. (This does not preclude longer or shorter times if required for flight attendant operational needs and approved or directed by the Director of Operations or his designee.) Ends thirty (30) minutes after block in of any non-revenue flight for which the flight attendant was an assigned flight attendant. (This does not preclude longer or shorter times if required for flight attendant operational needs and approved or directed by the Director of Operations or his designee.) 28.5(k) Show Time Duty time begins at the Flight Attendant s show time. 28.5(l) Duty begins at the scheduled airport arrival time for flight attendants who are assigned to a non-airworthy aircraft; provided the Company has information that indicates the aircraft may become airworthy within the duty period limitation for the specific flight attendant or crew. The duty period in such circumstances is limited by Section 28 of the Agreement. 28.5(m) The parties agree the nature of Company s operations are such that duty period extensions given pursuant to Section 28.5(i), 28.5(j) and 28.6(d) will not be considered as the Company scheduling Flights Attendants beyond the duty period limitations of the Agreement.

185 28.6(a) Flight Operations with No Scheduled Departure Time Duty begins at the scheduled airport arrival time, i.e., show time, for Flight Attendants who are assigned duty but with no immediate flight assignment. The duty period in such circumstances is limited by Section 28 of the Agreement. 28.6(b) Other than Flight Operations 28.6(b)(i) Duty begins at the place of rest in those circumstances the place of rest is local in nature (as defined in this Section) and the Company has determined no need exists for the Flight Attendant to report to a location away from the place of rest. In the event the Company begins a Flight Attendant s duty at the place of rest, the Flight Attendant must report to the location where ground transportation will begin (e.g.,, lobby) not more than thirty (30) minutes after the Company contacts the Flight Attendant and directs the Flight Attendant to report for an actual work assignment. Flight Attendants on duty at the place of rest must remain in the coverage area of Company electronic communication devices at all times or within hearing distance of the contact telephone number (e.g., hotel room). 28.6(b)(ii) Airline Transportation Duty Duty begins at least one (1) hour before scheduled airline departure at a small airport (e.g., ASE, FLG, SUN,), or at least one and one half (1.5) hours before scheduled airline departure at a midsize airport (e.g., CMH, JAX, RNO,) or at least two (2) hours before scheduled airline departure at a large airport (e.g., BOS, LAX, ORD). Flight Attendants will not be required to report to the airport terminal more than three (3) hours before scheduled airline departure time, except when the airline or a Governmental agency requires check-in more than three (3) hours before the scheduled airline departure.

186 28.6(b)(ii)(A) The Company and Union will mutually generate and publish a list of small, midsized and large airports in July of each calendar year, or more often when mutually agreeable; provided, the list applicable to the craft or class of pilots shall be used for purposes of this Agreement unless the parties mutually agree otherwise. This list shall be used to effectuate the practical application of Section 28.6(b)(ii) above. 28.6(b)(iii) For all assignments not listed in the previous paragraphs, duty begins at the briefed duty start time; however, Flight Attendants shall not be required to remain at an airport location (e.g., FBO, maintenance facility or commercial terminal) at the direction of the Company without a specific work assignment for a period of more than six (6) hours. After five (5) hours has elapsed, the Company shall, upon request from the Flight Attendant, book a hotel. After one (1) hour has elapsed after the Flight Attendant requested the hotel, the Flight Attendant may contact the Company and request a release to the hotel. The Company shall then release the Flight Attendant to the hotel with the option of leaving the Flight Attendant on duty at the hotel; provided, the Flight Attendant will receive hourly overtime pursuant to Section 27 for those hours he remains on duty after requesting the hotel, including time spent on duty at the hotel. 28.6(c) Non-BBJ Flight Operations / End of Duty Period (Standby or Hot Spare) Duty ends thirty (30) minutes after standby at the airport assigned to an aircraft, or hot spare as defined in the FOM on April 19, 2005 (i.e., a flight ready position). (This does not preclude longer times if required for Flight Attendant operational needs and approved by the Director of Operations or his designee. The assigned Captain (or flight attendant, if the flight attendant is without an assigned Captain) may contact the Director of

187 Operations or his designee for the purpose of extending the end of the duty period based upon operational needs.) 28.6(d) End of Duty Period Not Immediately Following a Flight Operation and Extension of Duty Period when Accommodations are not Local in Nature Duty ends at the time the Flight Attendant is released to the place of intended rest (e.g.,, hotel), provided the place of intended rest is local in nature which is defined for the purpose of this LOA as a location not more than thirty (30) minutes from the point of release using posted speed limits and the most efficient route. In the event the place of intended rest (e.g.,, hotel) is located greater than thirty (30) minutes from the place of release (using posted speed limits and the most efficient route) the duty period of a Flight Attendant will, upon request, be extended for that amount of travel time exceeding thirty (30) minutes. The start time of the next duty period shall take into account the travel time that exceeds thirty (30) minutes. The correct protocol is for the Captain to act as the single point of contact when requesting such duty extensions and for the Company to send an updated duty end time and prospective rest briefing to all applicable members of the crew. The parties agree Company-provided rest accommodations that require extension of the duty period as described above do not constitute involuntary duty period extensions; however, the parties do agree the Company is obligated to pay hourly overtime as provided in this Agreement. 28.6(d)(i)Notwithstanding the above, when a flight attendant s duty assignment is travel on an airline from one location to another, duty ends thirty (30) minutes after block-in.

188 SECTION K RETIREMENT PLAN 29.1 Flight Attendants will participate in the Company s 401(k) Plan for Unionized Crewmembers in accordance with the terms and conditions set forth in the Plan documents. Without limiting the application of subsection 29.3 below, no change to the terms and conditions governing flight attendant participation in the Plan shall be effective unless the change also applies to the craft or class of pilots and the craft or class of mechanics The Company will recognize an FAEC retirement subcommittee. The purpose of the subcommittee is to evaluate and suggest improvements to the 401(k) fund options, etc If the Company, through collective bargaining with its unionized employee groups(s), or with their union s approval, amends the 401(k) Plan for Unionized Crewmembers in a manner that provides more favorable benefits than those referred to in this Section or in existence at the time this Agreement is made, said benefits shall be extended to employees in the craft or class of Flight Attendants upon request by the Union.

189 SECTION 30 DURATION This Agreement shall become effective October 17, 2005 and shall continue in force and effect until October 17, 2010 and shall renew itself without change thereafter, unless written notice by either party of intended change is served in accordance with Section 6, Title II, of the Railway Labor Act as amended no more than one hundred eighty (180) days prior to October 17, 2010 or any time thereafter. NETJETS AVIATION, INC. INTERNATIONAL BROTHERHOOD OF TEAMSTERS, AIRLINE DIVISION, LOCAL 284 Bill Boisture President Allen Price President NETJETS AVIATION, INC. FLIGHT ATTENDANT EXECUTIVE COUNCIL Michael Zois Chairman Cliff Caldwell Member Sean Dawson Member

190 GRIEVANCE SETTLEMENT AGREEMENT This Grievance Settlement Agreement is made and entered into by and between Net.lets, Inc., NetJets Aviation, Inc., ("Company") and the International Brotherhood of Teamsters, Airline Division, Local 284 ("Union"). WHEREAS, Section 28.6(b)(ii) of the IBT/NJA Agreement (hereinafter, "Agreement") requires that the Company provide Flight Attendants with a two (2) hour show time before a scheduled airline departure; WHEREAS, the Union filed a Class Action Grievance (20-06) (hereinafter, "CAG") over the Company's failure to comply, in certain cases, with Section 28.6(b)(ii), and individual Flight Attendants filed individual grievances, alleging the same; WHEREAS, the Union and the Company wish to fully and completely settle the abovereferenced grievances and to agree upon the manner in which future violations of Section 28,6(b)(ii) of the Agreement will be remedied without the necessity of resorting to the contractual grievance and arbitration processes; THEREFORE, RE IT RESOLVED: 1. The Company will comply with Section 28.6(b)(ii) of the Agreement and nothing contained in the Grievance Settlement Agreement modifies or limits the Company's obligation to do so; 2. In the event a Flight Attendant is briefed for an airline duty assignment that does not provide for at least two (2) hours between the time when duty begins and a scheduled airline departure, i.,e. a two (2) hour "show" time, the Company's breach of Section 28.6(b)(ii) shall be remedied, prospectively, as follows: a) The Flight Attendant's duty period shall be reduced by the difference between the show time required by Section 28,6(b)(ii) and the show time received; and b) A Flight Attendant's maximum duty period shall be based upon the two (2) hour show time required by Section 28.6(b)(ii) of the Agreement rather than a show time received that is less than what is required by Section 28.6(b)(ii). A Flight Attendant may not be scheduled to exceed fourteen (14) hours of duty except when allowed by another provision of the Agreement; c) A Flight Attendant who receives a show time less than the two (2) hour show time required by Section 28,6(b)(ii) of the Agreement shall remain: i) eligible for and receive hourly overtime, if applicable, as defined in Section 27.5(a) of the Agreement for exceeding twelve (12) hours based upon the two (2) hour show time set forth in Section 28.6(b)(ii) rather than a show time that is less than what is required by Section 28.6(b)(ii) or the shortened duty period provided in paragraph 2(a) of this Grievance Settlement Agreement; and

191 ii) eligible for and receive first day overtime, if applicable, including for time worked after nine (9) hours of duty and when required to start work before 0800, as defined in Section 19.5 Agreement, based upon the two (2) hour show time set forth in Section 28.6(b)(ii) rather than a show time received that is less than what is required by Section 28.6(b)(ii); and iii) eligible for and receive any and all other overtime that would have resulted, e.g,, Section 28.1(e), Section 28.1(d)(i), Section 28.5, if applicable, based upon the two (2) hour show time set forth in Section 28.6(b)(10 rather than a show time received that is less than what is required by Section 28.6(b)(ii) or the shortened duty period as set forth in paragraph 2(a) of this Grievance Settlement Agreement; and iv) eligible for and receive "after-midnight" compensation, if applicable, as defined in Section 19.4 of Agreement, if the duty period based upon the two (2) hour show time set forth in Section 28.6(b)(ii) rather than a show time received that is less than what is required by Section 28.6(b)(ii) or the shortened duty period as set forth in paragraph 2(a) of this Grievance Settlement Agreement would have resulted in an "after midnight arrival" (unless otherwise allowed under another provision of the Agreement); 3, The Company and Union mutually agree to settle the CAG as specified below: a) Without limiting the prospective provisions set forth above, the class period begins February 1, 2006 and ends when this Grievance Settlement Agreement is executed by the parties, provided; b) The class shall be comprised of each Flight Attendant on the NetJets Flight Attendant Seniority List not scheduled in accordance with Section 28.6(b)(ii); i.e., scheduled with and/or did not receive a minimum (2) hour show time prior to scheduled airline departure time during the class period as defined above; c) Class members not previously made whole via an individual grievance remedy consistent with the terms of this Grievance Settlement Agreement shall receive the following: i.) ii.) iii,) hourly overtime for any quarter hour, or portion thereof, of time not provided by the show time received based on the required two (2) hour minimum pursuant to Section 28.6(b)(ii), for each duty period that began with an airline assignment; and any and all other overtime that would have resulted, e.g., Section 28.1(d)(i), Section 28.1(e), Section 28.5, if applicable, based upon the two (2) hour show time set forth in Section 28.6(b)(ii) rather than a show time received that is less than what is required by Section 28.6(b)(ii)or the shortened duty period as set forth in paragraph 2(a) of this Grievance Settlement Agreement; and if on the last workday of a duty tour, a Flight Attendant would have exceeded fourteen (14) hours of duty (unless otherwise allowed under another provision

192 of the Agreement) if the two (2) hour show time set forth in Section 28.6(b)(ii) had been provided, and arrived at her Gateway/domicile prior to 2400, then the Company shall pay one (1) extended day to the Flight Attendant. In agreeing to this provision, the parties make a presumption that the Flight Attendant would not have on the date in question agreed to exceed the allowable duty period and do not by inclusion of this remedy infer any other meaning; and iv.) if on the last workday of a duty tour, a Flight Attendant would have exceeded fourteen (14) hours of duty (unless otherwise allowed under another provision of the Agreement) if the two (2) hour show time set forth in Section 28.6(b)(h) had been provided, and arrived at her Gateway/domicile after 2400, then the Company shall pay one (1) extended day to the Flight Attendant, in addition to compensation pursuant Section 19.4 of the Agreement; provided after-midnight compensation will not be paid pursuant to this paragraph if the Flight Attendant already received compensation pursuant to Section 19.4 of the Agreement for the same after-midnight arrival. d) All individual grievances filed by Flight Attendants over alleged violations of Section 28.6(b)(ii) of the Agreement not previously remedied in accordance with the terms set forth in this Grievance Settlement Agreement shall be consolidated into the CAG and considered settled fully upon receipt of the remedy described herein; i.) The Company shall complete an audit of available records to identify all individual class members and individual amounts owed The Company will provide the Union with a list of class members within thirty (30) days of the execution of this Grievance Settlement Agreement, including the amount owed to individual Flight Attendants and an explanation of the specific amounts listed therein, The Union and/or individual Flight Attendants may file challenges to the list referenced above, including omission of names or improper payment amounts, not later than thirty (30) days from the publication of the class list by the Union. Challenges may be filed by at ssebastian@netjetsmom or fax at The Company shall provide a copy of individual Flight Attendant challenges to the Union. The Company and the Union shall cooperate to resolve any challenge; provided, in the event a challenge is not resolved to the Union's satisfaction, the dispute may be submitted by the Union to the System Board of Adjustment (SBA), including, at the Union's election, the expedited arbitration processes set forth in the Agreement. The Company agrees to pay each class member the amount set forth on the list within two (2) pay periods following the close of the thirty (30) day publication period. With respect to any unresolved challenge submitted to the SBA, the Company agrees to pay each class member the amount awarded by the SBA; provided any unchallenged payments to individual class members shall not be delayed pending the outcome of an SBA proceeding.

193 iii.) The parties understand and agree that this is a full and final settlement concerning the Class Action grievance and any and all issues contained therein with respect to NJA/NJLA Flight Attendants, Signed this rd day of Jane, 2006 For the Union: For the Company: Allen ce Pre ent, IBT Local 284 Rose Doria Vice-President, Labor Relations

194 GRIEVANCE SETTLEMENT AGREEMENT between NETJETS AVIATION INC. and THE FLIGHT ATTENDANTS in the service of NETJETS AVIATION, INC. as represented by INTERNATIONAL BROTHERHOOD OF TEAMSTERS, AIRLINE DIVISION This Grievance Settlement Agreement ("GSA") is made and entered into in accordance with the provisions of Title II of the Railway Labor Act, as amended, by and between NETJETS AVIATION, INC. ("NetJets", "NJA", or "Company"), its successors and assigns, and the Flight Attendants in the service of NetJets, as represented by the INTERNATIONAL BROTHERHOOD OF TEAMSTERS, AIRLINE DIVISION ("IBT" or "Union"). WHEREAS, the Company has announced agreements to purchase up to 120 Global 5000, 6000, 7000, and 8000 ("Global") aircraft from Bombardier; WHEREAS, the first Global is expected to be delivered in or about October 2012 and placed into service shortly thereafter; WHEREAS, the Company believes that flight attended Global should be considered part of the existing GLC fleet in accordance with the provisions of Section 1.8(a) of the Basic Agreement; WHEREAS, the Union has filed Class Action Grievance No asserting, among other things, that Section 1.8(a) is inapplicable and that Global aircraft are subject to Section 1.8(b) of the Basic Agreement; WHEREAS, individual flight attendants have filed grievances alleging violations of the Basic Agreement relating to the Company's plan to include Global aircraft in the Gulfstream fleet;

195 WHEREAS, the Company has consolidated the individual grievances into Class Action Grievance No ; and WHEREAS, the parties wish to settle CAG No and the consolidated individual grievances without prejudicing their positions in the underlying dispute. NOW, THEREFORE, be it resolved: 1. The Company will operate all flight attended Global aircraft models in a new fleet that will be known as the Global fleet. 2. The first 50 Global Flight Attendant positions will be posted in accordance with the provisions of subsection 5.4 of the 2006 Basic Agreement for bidding by Falcon and Gulfstream Flight Attendants in equal numbers (i.e., 25 positions will be posted exclusively for bidding by and awarded to Falcon Flight Attendants and 25 positions will be posted exclusively for bidding by and awarded to Gulfstream Flight Attendants). If more than one bid is held, the positions will be posted for bid in equal numbers of Falcon and Gulfstream Flight Attendants in each bid. Once 50 Global Flight Attendant positions have been posted in equal numbers as set forth above, subsequent vacancies in the Global will be awarded or assigned in accordance with the provisions of Sections 5.4 and/or 5.11 of the 2006 Basic Agreement and/or successor provisions of the replacement Basic Agreement. 3. A Flight Attendant who is awarded or assigned to a position in the Global fleet will be trained and qualified to perform Flight Attendant duties on Global aircraft in accordance with the provisions of Section 6 of the Basic Agreement. In addition, the Company may require a Flight Attendant in the Global fleet to perform Flight Attendant duties in his or her previous fleet; provided, the Flight Attendant receives the training required to maintain or regain, as applicable, qualifications in the fleet. 4. Each Flight Attendant awarded or assigned a position in the Global will be paid according to his or her current pay system (Falcon or GLC) pending the conclusion of negotiations for a successor to the 2006 Basic Agreement. The parties will bargain over pay for Global Flight Attendants in Section 6 negotiations for a successor to the 2006 Basic Agreement. The Global base wages negotiated by the parties in Section 6 bargaining will be applied retroactively to the date that each Global Flight Attendant commenced duty associated with training in the Global (including travel), less the amount of any lump sum payment made pursuant to Paragraph 5, below. Further, for purposes of determining the date that each Global Flight Attendant commenced duty associated with training in the Global, all Flight Attendants who are awarded a position on the Global shall be deemed to have commenced training on the same date that a Flight Attendant junior to them commenced training if that date is prior to the actual commencement of training. 2

196 5. A Falcon Flight Attendant awarded or assigned to the Global fleet prior to the ratification of a successor to the 2006 Basic Agreement will receive a lump sum payment in the amount of $4,000 upon the completion of Global training. 6. A Flight Attendant who transitions to the Global fleet will participate in Global fleet schedule and vacation bids starting on the date of the next bid posting. Transition training will be conducted pursuant to Section 19 of the Basic Agreement. 7. Instructor positions in the Global will be filled in accordance with the provisions of Section 5.6 of the Basic Agreement; provided, that: a. In addition to the 50 flight attendants described in Paragraph 2, the Company may "seed" up to 10 Instructor positions, not to include Ground Instructors, in the Global fleet by appointing up to 10 Flight Attendants from outside of the Global fleet to Instructor positions via the process described in Section 5.6 of the Agreement, without regard for their current fleet assignment. Said Flight Attendants will become Global Flight Attendants upon commencement of training associated with the appointment. b. Falcon or Gulfstream Flight Attendants holding Instructor positions other than Ground Instructor positions who are awarded or assigned to the Global fleet may be required to perform Instructor duties in the Global fleet and/or their previous fleets. c. Flight Attendants holding Ground Instructor positions in the Gulfstream and the Falcon may be required to perform ground instruction duties in the Global, and vice versa; and provided further, that Flight Attendants holding Ground Instructor positions who have not been awarded or assigned a position in the Global fleet shall not perform flight duty on the Global except for a maximum of 14 days per year in order to maintain familiarity with the Global aircraft. 8. For purposes of determining the number of Flight Attendants who can be displaced pursuant to subsection 5.11 from a fleet in permanent fleet reduction status, the Company will calculate the crew ratio immediately prior to the removal of each aircraft from revenue and ferry service so that a number of Gulfstream or Falcon Flight Attendants equivalent to the crew ratio at the time of the removal can be displaced. If multiple aircraft are removed before the displacement process can be finished, this provision may be applied on a multipleaircraft basis. The parties will apply the information sharing provisions set Section 3.33 of the Basic Agreement in connection with each individual displacement conducted pursuant to this Paragraph. 9. Class Action Grievance and all individual grievances covering the same subject are withdrawn. 3

197 10. This GSA is without prejudice to the parties' positions regarding the application of Section 1.8 of the Basic Agreement to Global aircraft. 11. The Company will not initiate a furlough as a result of this GSA prior to conclusion of Section 6 negotiations for a successor to the 2006 Basic Agreement. In the event a furlough is deemed necessary as a result of other factors, such as a reduction in the size of the flight-attended fleet or a decrease in demand, said furloughs will be conducted in accordance with the provisions of Section 7 of the parties' Tentative Agreement dated October 20, 2011, rather than Section 7 of the 2006 Basic Agreement. 12. The GSA will be effective upon execution and will remain in effect until ratification of amendments to the 2006 Basic Agreement. SIGNED, this 17 day of July, 2012 For the Company: For the Union: Michael P. Maratto Paul Suffoletto Vice President, Labor Relations Secretary-Treasurer, Teamsters Local 284 4

198 NEWTS' VIA ELECTRONIC MAIL October 20, 2011 Paul Suffoletto Secretary-Treasurer Teamsters Local E. Rich St. Columbus, Ohio Dear Paul, This will confirm our understanding regarding adjustments to certain flight attendant vacation calculations. As we discussed, we agree that the parties will recognize all continuous and uninterrupted employment in any capacity with EJA/NJA, EJI/NJI and/or EJS/NJS for purposes of calculating future vacation entitlements under the 2006 Basic Agreement for the flight attendants listed below, as well as for any management flight attendants who subsequently return to the line and who face similar circumstances: Vacation Seniority List Previous New Name Date Date Vacation Weeks Vacation Weeks Theresa Flowers 03/18/96 12/07/ Judith Ploy 11/12/01 07/09/ Sarah Scovell 08/19/00 09/08/ This understanding will not be retroactive, will not result in backpay or any seniority adjustments, and will not extend to any other condition of employment, work rule, or benefit. Further, this understanding will not be cited or otherwise referred to in any judicial, arbitral, or administrative proceeding, except as strictly necessary to enforce its terms. Finally, Grievance is withdrawn with prejudice. Please indicate your concurrence by signing in the space below. Respectfully, Mark Okey Vice Pr stdent, Labor Contract Compliance Paul Suffoletto Secretary-Treasurer, Teamsters Local 284

199 LETTER OF AGREEMENT Between NETJETS AVIATION, INC. And THE FLIGHT ATTENDANTS In the service of NETJETS AVIATION, INC, INC. As represented by INTERNATIONAL BROTHERHOOD OF TEAMSTERS, AIRLINE DIVISON This Letter of Agreement ("LOA") is made and entered into in accordance with the provisions of Title II of the Railway Labor Act, as amended, by and between NETJETS AVIATION, INC., ("NetJets," ''NJA'' "NJA" or "Company") its successors and assigns and the flight attendants in the service of NetJets, as represented by the INTERNATIONAL BROTERHOOD OF TEAMSTERS, AIRLINE DIVISON ("ffit" ("IBT" or "Union"). WHEREAS, the current economic downturn has had a significant impact on the general aviation industry; and WHEREAS, the Company and Union have agreed upon certain measures to mitigate the impact of the current economic downturn on NetJets and its flight attendants. NOW, THEREFORE, the parties stipulate and agree as follows: A. "Early Out" I. The Company may offer, and flight attendants may accept, an "early out" or "severance" package in accordance with the provisions ofpart A of this LOA. 2. Offer and Acceptance of"early Out" Package a. The Company will post any available "early out" packages for bid by eligible flight attendants commencing on May 11, The bid window will remain open through and until June 12, 2009.

200 b. Following the bid close, the Company will determine, in its discretion, the number of eligible bidders who will be awarded an "early out" out' package. c. In the event the Company determines that an "early out" offer is oversubscribed and, as a result, that it will not award an "early out" package to all eligible bidders, "early out" packages will be awarded on the basis seniority within each fleet (i.e., Falcon orbb.1). BB1). 3. Waiver and Separation a. A flight attendant who is awarded an "early out" package will be required to sign the Company's Confidential Severance Agreement and Release of Claims as a condition precedent to receiving the incentive payments and benefits described in Part A ofthis Letterof Agreement. In addition, the flight attendant (and his spouse and dependents) will be required, as a condition precedent to receiving the incentive payments and benefits described in Part A ofthis Letter ofagreement, to sign a waiver ofany rights to COBRA coverage following the termination ofany benefits provided in accordance with Part A ofthis Letter of Agreement. b. The Confidential Severance Agreement and Release of Claims may be provided to the flight attendant via an electronic or other delivery method designated by the Company. c. In accordance with the Older Workers' Benefit Protection Act ("OWBPA"), ("OWBPA"). flight attendants who are 40 years of age or older will have 45 calendar days from the date the release is received to review, sign and return the release of claims to the Company and will have 7 calendar days from the date ofsigning to revoke the decision. The separation date will be the eighth calendar day following the date that the flight attendant signs the agreement. In no event will payments or benefits under this Letter of Agreement commence until after the employee has separated. Ifthe flight attendant exercises his right to revoke the decision under the OWBPA, he will be returned to active employment status without loss ofseniority. d. Flight attendants who are under 40 years old will have 14 calendar days from the date the release is received within which to review, sign and return the release of claims to the Company, unless otherwise required by by law. The separation date for a flight attendant under this paragraph (d) will be the date the release is executed by that flight attendant. In no event will payments or benefits under this Letter of Agreement commence until after the employee has separated. e. If the flight attendant fails to sign the release of claims in the applicable time period identified above, he will remain in active employment status without loss ofseniority. 2

201 f The Company may, in inits its discretion, postpone the separation date for any individual flight attendant for up to six months from the date ofthe bid award or until December 31, 2009, whichever is earlier, in order to maintain adequate crewing levels while taking steps to replace flight attendants from the affected fleet(s). If the Company elects to postpone the separation date for a flight attendant, it will do so in seniority order within the fleet (e.g., the senior flight attendant in the fleet where the postponement took place will have the option to choose first out or last out, etc.). If If the Company elects to delay a flight attendant's separation date, the flight attendant will not be permitted to sign the Release ofclaims until his last day ofemployment. 4. Incentive Payment a. A flight attendant who is awarded an "early out" package in accordance with the provisions of Part A of this Letter of Agreement will receive the incentive payments identified in Attachment A, as corresponds to his fleet and years of service (on the date ofseparation). b. The incentive payments offered through an "early out" package will be in lieu ofany severance pay described in the 2006 Re-Opener Agreement. c. Incentive payments will be made on a bi-weekly basis, consistent with the Company's regular payroll practices. 5. Benefits a. A flight attendant who is awarded an "early out" package will receive medical, dental, and vision benefits for 36 months from the date of separation, subject to Paragraph 6 below. Flight attendants 60 years of age or older (as of June 1, I, 2009) will receive these benefits for 36 months or until their 65'11 1h birthday, whichever is longer, subject to paragraph 6 below. Subject to the provisions of Paragraph 5(c), the medical, dental, and vision benefits provided will be substantially similar to the benefits provided to active flight attendants, as determined by the Company, and as may be modified from time to time for all insureds in accordance with the provisions ofthe 2006 Re-Opener Agreement. b. A flight attendant who is awarded an "early out" package will receive employer paid life insurance and AD&D benefits substantially similar to those available to active flight attendants, as determined by the Company, and as may be modified from time to time, for 24 months from the date of separation, subject to Paragraph 6, below. c. A flight attendant who is awarded an "early out" package will be required to accept the following forms of other health, dental, or vision coverage: (1) coverage provided by another employer at no premium cost; (2) a spouse's 3

202 coverage that can be extended to the flight attendant at no premium cost; or (3) coverage provided by the government, including but not limited to Medicare or coverage available as a result of military service or coverage under any similar or successor plan. The coverage provided by the Company will be secondary where applicable to any such other coverage or to any other coverage elected by the flight attendant and not specifically required by the provisions of this subparagraph. 6. Active Service a. A flight attendant awarded an "early out" package will receive full incentive pay and benefits under Part A of this LOA provided he has at least one day of active service per month in at least three out of the following six months: October 2008 through March b. Ifthe flight attendant awarded an "early out" package does not have at least one day ofactive service per month in at least three out of the six months identified in subparagraph 6(a), above, he will receive incentive payments and a period of benefits in a proportional sum based upon the number of months in which he has had active service in the 36 months ending April 1, I, 2009, based on a schedule that will be provided. c. A flight attendant awarded an "early out" package will be regarded for purposes ofpart A ofthis LOA as having active service in any month in which he or she was on Military LOA. 7. Notwithstanding the provisions of Paragraph 2, above, nothing will prevent the Company from offering additional "early out" packages ofequal or lesser value at future dates. In no case will any subsequent offer have any greater aggregate value than this offer. If If the Company elects to offer additional "early out" packages as described in this Paragraph 7, it shall provide the Union advance written notice and an opportunity to discuss any union concerns or suggestions prior to making such offers. Unless the parties mutually agree otherwise, the procedures for offering "early out" packages set forth in Paragraph A(2) shall apply. 8. If Ifa a flight attendant whois is awardedau an "early out" package subsequently accepts employment with any NetJets Inc. affiliate or subsidiary, the flight attendant will forfeit the right to any additional incentive payments and/or benefits provided in accordance with Part A of this tllis Letter of Agreement and will be treated as a new hire by the NetJets Inc. affiliate or subsidiary. B. Personal Leaves of Absence 1, I. The Company will continue to offer Personal Leaves of Absence in accordance with the provisions of Section 16.1 and 16.2(A) of the 2006 Re-Opener 4

203 Agreement. The Company will determine in its discretion the number of employees who may be granted Personal Leaves of Absence, including Personal Leaves ofabsence with corresponding incentive payments in accordance with the provisions ofparagraph 2 ofthis Part. As set forth in Section 16.2(A) ofthe 2006 Re-Opener Agreement, the Company may continue to deny any Personal Leave of Absence request that may impose an undue business hardship on the Company. 2. Incentive Payments a. If a Personal LOA is approved for a period equal to or greater than 120 days in duration, dnration, but less than one full year in duration, the flight light attendant will receive an incentive payment in the amount of25 percent ofthe base 7 & 7 salary associated with his fleet and years of service for the duration ofthe Personal LOA on the Company's normal payroll cycle. The flight light attendant's incentive will increase due to any seniority-based "step" increases. b. If a Personal LOA is approved for a period equal to one full year in duration, the flight attendant will receive an incentive payment in the amount of33 percent ofthe base 7 & 7 salary associated with his fleet and years of service for the duration of the Personal LOA. The flight attendant's incentive will increase due to any seniority-based "step" increases. II1creases. c. The incentive payments made pursuant to to Part C of this Letter of Agreement will be paid on a bi-weekly basis, consistent with the Company's regular payroll practices. 3. The incentive payments described in Paragraph 2 will not be retroactive and will apply only to those Personal LOAs equal to or greater than 120 days or one year in duration, as applicable, that commenceonoron or after May 11, II, Except in connection with Military Leaves of Absence or where otherwise required by law, no combination oftwo or more approved Leaves ofabsence will exceed three-years in in duration. Two approved Leaves of Absence will be "combined" for purposes of this Paragraph when there are fewer than 90 days between such Leaves ofabsence. 5. Part Bof of this Letterof of Agreement will become effective upon written notice by the Company to the Union. 6. The Company may terminate Part B of this Letterof of Agreement upon written notice to the Union. If If the Company terminates this Letter of Agreement, the Company will continue to make any incentive payments associated with any Personal Leaves of Absence (or portions thereof) that are granted and still in effect prior to such termination. 5

204 C. Effective Date 1. I. Subject to its terms (e.g., individual effective dates, notice by the Company), this Letter of Agreement will become effective immediately upon execution by the parties. 2. This LOA will terminate as set forth in the individual Sections, above. Any Sections of this LOA that are not terminated in accordance with the sunset provisions above will terminate and be of no further force or effect on October 17, No party will cite to any Section of this LOA for purposes of establishing or determining either party's rights, responsibilities, or obligations under the 2006 Re-Opener Agreement once that Section has been terminated. Signed, this II 1/ day ofmay FOR THE COMPANY: FOR THE UNION: 6

205 ATTACHMENT A'ITACHMENTAA Falcon F/A Incentive Table Service Year Monthly Incentive # Months Total Incentive 1 $2, $30,763 2 $2, $52,303 3 $2,685 $2, $72,500 4 $2, $69,496 $89,496 5 $2, $96,606 $98,608 6 $2, $99,594 7 $2, $100, $2,822 $2, $101,596 9 $2,850 $2, $102, $2,868 $2, $103,250 BBJ F/A FA Incentive Table Service Year Monthly Incentive # Months Total Incentive 1 $3, $49,001 2 $3,263 $3, $66,943 $68,943 3 $3, $89,085 $69,065 4 $3, $109,426 5 $3, $119,970 6 $3, $120,570 7 $3, $121, $3,363 $3, $121,780 $121,760 9 $3, $122,386 $122, $3, $123,000 7

206 LETTER OF AGREEMENT between NETJETS AVIATION, INC. and FLIGHT ATTENDANTS in the service of NETJETS AVIATION, INC. as represented by INTERNATIONAL BROTHERHOOD OF TEAMSTERS, AIRLINE DIVISION NJA and NJI Integration Agreement This Letter of Agreement ("LOA") is made and entered into in accordance with the provisions of the Railway Labor Act, as amended, by and between NETJETS AVIATION, INC. (hereinafter "NJA") and the INTERNATIONAL BROTHERHOOD OF TEAMSTERS, AIRLINE DIVISION (hereinafter "IBT" or the "Union"). WHEREAS, NJA and NetJets International, Inc. are wholly-owned subsidiaries of NetJets Inc. (hereinafter "NetJets"); WHEREAS, NJI, Inc. (hereinafter "NJI") is a wholly-owned subsidiary of NetJets International, Inc.; WHEREAS, NJA and NJI currently are each carriers by air, subject to the Railway Labor Act, 45 U.S.C. 151 et seq., WHEREAS, NetJets has commenced the process of consolidating NJA and NJI operations; and WHEREAS, the parties wish to address certain issues relating to the integration of the flight attendants employed by NJA and NJI. NOW, THEREFORE, the parties stipulate and agree as follows:

207 A. SENIORITY INTEGRATION PROCEDURE 1. NJA will recognize an integrated seniority list ("FA Seniority List") constructed in accordance with the provisions of the following subparagraphs to the fullest extent permitted by law: a. The FA Seniority List will include all flight attendants employed by NJA and NJI on the date this LOA is executed, including flight attendants holding management positions. b. Flight attendants will be placed on the FA Seniority List based on their most recent date of hire by NJA or NJI, as determined by each flight attendant's initial class date. c. Flight attendants hired by NJA or NJI after the integrated seniority list is initially constructed shall be placed on the bottom of the seniority list based on their date of hire. d. Flight attendants will be assigned a seniority number on the FA Seniority List in accordance with their placement on the FA Seniority List, beginning with number one assigned to the first flight attendant listed and continuing consecutively through the last flight attendant listed on the FA Seniority List. e. The flight attendants will be listed in a single column and will be designated in accordance with their respective fleet/program (e.g., "Falcon" or "Gulfstream"). f. The Company will provide copies of the FA Seniority List to the Union as soon as practicable following publication and continuing on a quarterly basis. The Company will also provide the Union with the home address and address, if available, of each flight attendant appearing on the FA Seniority List. g. Any Flight Attendant on the FA Seniority List, including NJI Flight Attendants, will be permitted a period of thirty (30) days after posting of the FA Seniority List to protest in writing to the Company any omission or incorrect posting affecting his or her relative seniority. Such protest will only concern errors and omissions pertaining to the most recently published FA Seniority List. 2. There will be no system flush or removal of flight attendants from their positions. B. INTEGRATION PROCESS 1. Unless prohibited by law, Gulfstream flight attendants will become subject to the terms of the Basic Agreement on the same date that the large cabin Gulfstream pilots become subject to the provisions of the 2007 Basic Agreement between NJA and NJASAP, subject to the following:

208 a. All flight-attended Gulfstream aircraft types currently operated by NJI will be regarded as a single fleet under the Basic Agreement. There will be no system flush or removal of flight attendants from their positions. i. Future vacancies in the Gulfstream fleet described above will be bid on the basis of seniority on the FA Seniority List in accordance with Section 5 of the Basic Agreement. Pending the outcome of negotiations for a successor to the Basic Agreement and subject to B.1(b) below, any NJA flight attendant who is awarded or assigned a vacancy in the Gulfstream fleet will be paid in accordance with current NJI pay practices at a wage equivalent to the average (mean) wage for Gulfstream flight attendants having the same years of service on the date of the bid posting (excluding management flight attendants and flight attendants holding supplemental duty positions). ii. The Company will retain the discretion to assign future flight-attended Gulfstream aircraft types to this fleet or to a separate fleet for purposes of assigning flight attendants. If the Company elects to operate a future Gulfstream aircraft type as a separate fleet, the provisions of Section 1.8 of the Basic Agreement regarding New Equipment will apply. b. No flight attendant will suffer a reduction in pay, be displaced from his existing base airport, or be furloughed solely as a result of the operational merger of NJA and NJI or as a result of the applicability of the Basic Agreement at NJI. Pending the outcome of negotiations over amendments to the Basic Agreement, all Gulfstream flight attendants will be paid in accordance with current NJI pay practices (including eligibility for salary increases) and retain re-location rights in accordance with existing policies and procedures. Further, pending the completion of negotiations over amendments to the Basic Agreement, the Company will not reduce the pay of any flight attendants. i. At the end of each one-year period, the Company will evaluate the prior year's compensation for each Gulfstream flight attendant, including NJA flight attendants awarded or assigned a Gulfstream vacancy, to determine whether a "true up" payment is necessary. The Company will evaluate whether each Gulfstream flight attendant would have received greater compensation during the past year if he or she had been compensated on the basis of the Basic Agreement's Falcon wage scales (with associated compensation overrides). If so, the Company will pay the difference to the Gulfstream flight attendant as a lump sum "true up" payment. c. The Company may offer flight attendants in the Gulfstream fleet the Reserve Schedule in accordance with Section 19.3 of the Basic Agreement. Prior to offering the Reserve Schedule, the Company shall provide the Union advance

209 notice and opportunity to meet and confer over implementation issues. Gulfstream flight attendants awarded or assigned the Reserve Schedule in accordance with Section 19.3 shall receive an eighteen (18%) percent increase to their applicable base salary. d. Upon request by the Union, the Company will release up to three (3) current NJI flight attendants from conflicting duty for purposes of preparing for and attending collective bargaining negotiations sessions with the Company for a successor to the Basic Agreement; provided, all release dates are mutually agreed to by the Company and Union, reasonable advance notice is provided, and dates are scheduled so as to minimize the impact on the operational schedule. The Company will not be required to remove from duty any Gulfstream flight attendant who will be located outside the contiguous United States on the date for which the release is sought. Sections 18.6(b) and 18.6(c) of the Basic Agreement will apply to Gulfstream flight attendants who are released under this paragraph. This paragraph shall become effective on the effective date of this Letter of Agreement. e. Any discipline issued to Gulfstream flight attendants after the execution of this LOA but prior to the applicability of the Basic Agreement may be grieved under Section 21 of the Basic Agreement not more than 90 days following the date on which Gulfstream flight attendants become subject to the terms of the Basic Agreement. Such grievances may be submitted to the System Board of Adjustment (SBA) in accordance with Section 22 of the Basic Agreement. The SBA shall review discipline and discharges under a "just cause" standard. f. The minimum staffing provisions set forth in Sections 23.22(b) through 23.22(d) and Section 23.22(f) of the Basic Agreement will apply to all Gulfstream Program revenue flights. g. Except as provided in Section 28.1(e) of the Basic Agreement, a Gulfstream flight attendant will not be required to exceed 14 hours of continuous duty in a single duty period unless all flight segments in the flight attendant's duty period are covered by an augmented pilot crew, excluding a single positioning flight not more than three hours in duration prior to the beginning of the first augmented flight. C. GENERAL 1. This Letter of Agreement shall become effective on the date of signing and shall run concurrently with the terms of the Basic Agreement, subject to the following: a. The consolidated FA Seniority List described in Part A of this LOA shall only become effective when the Basic Agreement applies to Gulfstream flight attendants pursuant to Part B of this LOA.

210 b. Part B of this LOA will become and remain effective unless another labor organization is certified as the representative of the combined craft or class of NJA and NJI flight attendants following a determination by the NMB that NJA and NJI constitute a single transportation system for purposes of collective bargaining with flight attendants under the Railway Labor Act. 2. Any and all disputes as to the interpretation or application of this Letter of Agreement will be handled in accordance with the dispute resolution procedure applicable to scope disputes under the Basic Agreement. If additional transitional issues come to the attention of any of the parties to this Letter of Agreement prior to the applicability of the Basic Agreement to the Gulfstream flight attendants, the parties will promptly meet and make a good faith effort to resolve the issues. 3. Nothing contained in this LOA will be deemed or will give rise to a violation of Section 1.3 of the Basic Agreement. In addition, any outstanding grievances concerning the operation of Gulfstream Program aircraft by persons other than NJA flight attendants prior to the applicability of the Basic Agreement to Gulfstream flight attendants are withdrawn with prejudice. 4. Notwithstanding any other provision of this LOA, NJA and NJI may continue to operate as separate corporate affiliates. Subject to the terms of the Basic Agreement (as amended), the Company will retain sole discretion at all times to operate aircraft under the NJI operating certificate, policies, and procedures. Signed, this 1st day of September, 2010 For the Union: For the Company: Paul Suffoletto Secretary-Treasurer Michael Maratto Vice President, Labor Relations

211 LETTER OF AGREEMENT between NETJETS AVIATION, INC. and THE FLIGHT ATTENDANTS in the service of NETJETS AVIATION, INC. as represented by INTERNATIONAL BROTHERHOOD OF TEAMSTERS AIRLINE DIVISION This Letter of Agreement (hereinafter "LOA") is made and entered into in accordance with the provisions of Title II of the Railway Labor Act, as amended, by and between NETJETS AVIATION, INC., its successors and assigns (hereinafter "Company") and the Flight Attendants in the Service of NetJets Aviation, Inc. as represented by the International Brotherhood of Teamsters, Airline Division (hereinafter "IBT" or "Union"). WHEREAS, the parties have agreed to temporarily adopt an interim program regarding after-midnight arrivals for the purpose of eliminating disputes; and WHEREAS, the provisions and practices established in this LOA will have no force and effect after the drop-dead date set forth below. NOW, THEREFORE, the parties stipulate and agree as follows: 1 The provisions of Section 3.36 of the 2006 Re-Opener Agreement will have no further effect. 2. Section 19.5(a) of the 2006 Re-Opener Agreement will have no further effect. 3. Section 19.5(b) is replaced in its entirety as follows: 19.5(b) Arriving to HBA/Domicile/Satellite Airport after 2400 local of last workday Except as set forth in section 13.1(c)(iii), a Flight Attendant who arrives after 2400 local time of his last workday to his HBA/Domicile/Satellite airport (whichever is applicable) shall be paid two (2) extended days as provided in Page 1 of 2

212 Section In addition, the Flight Attendant's starting time on his next scheduled workday shall be no earlier than the time he returned to his HBA/Domicile/Satellite airport on his first scheduled day off. A Flight Attendant returning after 1200 local on his first scheduled day off shall be relieved from duty on the first scheduled workday of his next tour. Flight Attendants are not required to exceed maximum duty period limitations to meet the last workday schedule; however, Flight Attendants are otherwise required to make reasonable efforts to fulfill the Company schedule. The parties shall continue to follow current practices concerning proof-of-arrival time. 19.5(b)(i) Section 19.5(b) shall apply with respect to returns after 2400 local time on the Flight Attendant's first scheduled day off and each consecutive scheduled day off thereafter. 19.5(b)(ii) Exception for Training a. in the event the first day of the next tour is a scheduled training event and the Company would otherwise be required to provide either: (1) time off, or (2) a complete day off pursuant to application of 19.5(h), the Flight Attendant will attend the training event (including travel) and receive one (1) extended day as provided in Section 27.7 in lieu of the time off. 4. The terms of this LOA will become effective immediately upon execution and will cease to have effect (e.g., "drop dead" or "sunset") on December 31, 2009, unless the parties mutually agree otherwise. Signed this cday of August, 2008 e Union: For the Company: Ciitf'orc9 LEa1dwell FAEC Chairman ark Okey VP, Labor Compliance Page 2 of 2

213 LETTER OF AGREEMENT between NETJETS AVIATION, INC. and THE FLIGHT ATTENDANTS in the service of NETJETS AVIATION, INC. as represented by INTERNATIONAL BROTHERHOOD OF TEAMSTERS, AIRLINE DIVISION This Letter of Agreement ("LOA") is made and entered into in accordance with the provisions of Title II of the Railway Labor Act, as amended, by and between NETJETS AVIATION, INC., its successors and assigns ("Net,lets," "NJA" or "Company") and the Flight Attendants in the service of NetJets Aviation, as represented by the International Brotherhood of Teamsters, Airline Division ("Teamsters," "IBT" or "Union"). WHEREAS, in order to resolve an ongoing dispute between the parties relating to the performance of flight attendant duties by members of MLA management, the parties have agreed to provide Christine Chancellor and Theresa Flowers with seniority numbers in accordance with the provisions of Section 5 of the 2006 Re-Opener Agreement. NOW, THEREFORE, the parties stipulate and agree as follows: 1. Theresa Flowers and Christine Chancellor will each be issued a seniority number on the bottom of the NetJets Aviation, Inc. Flight Attendant Seniority List. Thereafter, Ms. Flowers and Ms. Chancellor will be subject to the provisions of subsections 5.5(a) and (d) of the 2006 Re-Opener Agreement. 2. The Company may not rely on Ms. Flowers and/or Ms. Chancellor to meet the requirements of subsection 23.22(a) of the 2006 Re-Opener Agreement. 3. This LOA will have no effect on Section 6 of the 2006 Re-Opener Agreement. 4. This LOA will become effective immediately and will run concurrently with the term of the 2006 Re-Opener Agreement. Signed this 5th day of August 2008 Far the Union: For the Company: rd Caldwell FAEC Chairman Mark Okey VP, La TractCompliance

214 Letter of Understanding between NETJETS AVIATION, INC. and THE FLIGHT ATTENDANTS in the service of NETJETS AVIATION, INC. as represented by INTERNATIONAL BROTHERHOOD OF TEAMSTERS AIRLINE DIVISION This Letter of Understanding (hereinafter "LOU") is made and entered into in accordance with the provisions of Title II of the Railway Labor Act, as amended, by and between NETJETS AVIATION, INC., its successors and assigns (hereinafter "Company" or "NetJets") and the Flight Attendants in the Service of NetJets as represented by the International Brotherhood of Teamsters, Airline Division (hereinafter "IBT"). WHEREAS, Section 8(a) of the NJAIIBT Agreement as modified under the Re-Opener (hereinafter "Agreement") requires that the current vacation policy and procedures expire and are replaced by the provisions in Section 8.1 through 8.9; and WHEREAS, the parties recognize a need to specify the procedures for transitioning Flight Attendants to the vacation accrual and awarding concepts provided in Section 8.1 through 8.9 of the Agreement; and WHEREAS, the Union agrees this LOU does not constitute a violation of any provision of the parties' Agreement. NOW, THEREFORE, the parties stipulate and agree as follows: 1. Every Flight Attendant on the seniority list on the date this LOU is signed shall be allocated an individual bank of vacation days. a. Each Flight Attendant's 'bank' represents the total number of vacation days he may use from his last date of hire (hereinafter "DOH") anniversary to June 30, b. This 'bank' shall be comprised of: i. the number of vacation days a Flight Attendant is entitled to use after June 30, 2007 under Section 8.2; plus

215 ii. a credit of vacation days equal to the number of days between the Flight Attendant's last DOH anniversary and July 1st as a percentage of a year, multiplied by the Flight Attendant's annual earned number of vacation days. If a Flight Attendant has used vacation days since his last DOH anniversary these days shall be subtracted from his `bank'. For the purpose of this transition, each week of vacation used by Flight Attendants from their last DOH anniversary shall be counted as seven (7) days used effective the date this LOU is signed. Example: A Flight Attendant's DOH anniversary is on October 8. Pursuant to Section 8.2, she earns 3 weeks or 21 days for use from July 1, 2007 through June 30, In calculating her vacation credit, we find that October 8 is 265 days before July 1st. This represents 72_6% of a year. Since she currently earns 21 days a year, she is entitled to an additional 16 vacation days on a pro rata basis; for a total of 37 vacation days to use between October 8, 2006 and June 30, Company records indicate this Flight Attendant has used 2 weeks of vacation since her last DOH anniversary. Fourteen (14) days are subtracted from her vacation bank. She has 23 vacation days remaining for use until June 30, c. The Company shall notify Flight Attendants of the number of vacation days available to each Flight Attendant as soon as practicable but no later than the commencement of vacation bidding. 2. Flight Attendants must use their bank of vacation days in seven (7) day blocks, subject to Section 19.2(j) and Section 19.3(i), until such time less than one (1) week of vacation is remaining. a. For the purposes of effectuating the above, each week of vacation shall be equal to seven (7) days of work day credit beginning the date this LOU is signed. b. Flight Attendants using less than one (1) week of vacation shall be awarded a vacation period as set forth in Section 19 of the Agreement. c. Flight Attendants on the Normal schedule using less than one (1) week of vacation may use all remaining vacation days to shorten a regularly scheduled tour. The vacation period shall be awarded in a

216 manner that leaves one (1) single block of consecutively scheduled workdays in the same tour. Example: Using five (5) remaining vacation days: Normal Schedule X x x x x X x Option 1: v V v Ti f/xx Under Section 19 of the Agreement Option 2: X X I, V ri v V Under Paragraph 2(c) X Company required workday - = NOT a Company required workday V = vacation day 3. Vacation weeks up to June 30, 2008 shall be allocated via Seniority first, then on a first-come, first-serve basis. a. Seniority i. All vacation slots shall be determined at the sole discretion of the Company, subject to the provisions under Section 8.9. ii. Flight Attendants shall not be required to bid during the Seniority bidding period. iii. Flight Attendants who bid must bid for at least one (1) week of vacation. iv. Only bid vacation weeks shall be awarded by the Company on the basis of seniority within a specific fleet and according to the procedures set forth in Section 19 as applicable to the Flight Attendant's schedule. v. All remaining earned vacation weeks will be unassigned and available to the Flight Attendant for later assignment. vi. The Company shall publish vacation bid awards in a manner consistent with Section 8.5 of the Agreement. b. First-Come, First-Serve i. The Company shall publish a list of all open vacation slots not awarded by seniority on the 1st and 15th of every month until June 30, ii. Flight Attendants must submit a written request by the 10th day of the month prior to the start of the desired vacation period. iii. Flight Attendants must have available, unassigned vacation days in order to request for vacation. iv. Any request to 'release' a previously awarded vacation period must be submitted by the Flight Attendant in writing

217 by the 1St day of the month prior to the start of the awarded vacation. v. Available vacation weeks shall be awarded by the Company on a first-come, first-serve basis. Requests for unavailable vacation weeks shall be denied by the Company. Earned vacation must be used prior to July 1st, Flight Attendants shall have the option of selling to the Company at a rate of one (1) normal day of pay (i.e. daily rate), up to seven (7) unassigned vacation days on June 30, All remaining unused vacation not sold to the Company shall be lost. The parties agree that this LOU is not intended nor shall it be interpreted or applied in such a manner as to reduce a flight attendant's vacation entitlement as set forth in the Agreement. This LOU shall cease to be effective on July 1st, 2008, unless an extension is otherwise agreed to by the Company and the Union. Signed this 6th day of February, 2007 For the Company For the Union R se Doria Allen Pr e Vice President, Labor and Employee Presid nt, Internatio l Brotherhood of Services. Teamsters, Local 284. Mic Chairman, FAEC.

218 Letter sf Agreement NETJETS AVIATION, ING. and FLIGHT ATTENDANTS in the service of NETJETS AVIATION, INC. as represented by IINTERNA"s"0NAh BROTHERHOOD OF TEAMSTERS, AIRLINE DIVISION This Letter of Agreement (hereinafter "LO* or "Agreement") is made and entered into in accordance with the provisions of Title II of the Railway Labor Act, as amended, by and between NETJETS AVIATION, INC., its successors and assigns (hereinafter "Company" or "NetJets") and the Flight Attendants in the Service of NetJets as represented by the International Brotherhood of Teamsters, Airline Division (hereinafter "IBT" or "Union"). WHEREAS, Gulfstream Flight Attendants ( "GLC FAsJ') became subject to Section 8 of the Basic Agreement on November 15, 2010; VVHEREAS, prior to the applicability of the Basic Agreement, GLC FAs accrued and utilized vacation on a "calendar year" basis; and WHEREAS, the Basic Agreement calls for utilization of a "July - June" vacation year; WHEREAS, the parties intend to transition the GLC FAs from the "calendar year" vacation year to the "July - June" vacation year. NOW, THEREFORE, the parties stipulate and agree as follows: 1. GLC FAs who accrued and utilized vacation days on a calendar year basis prior to the signing of this LOA will transition to vacation accrual and use period set forth in the Basic Agreement according to the terms of this LOA. This LOA will have no application to Falcon Flight Attendants or GLC FAs who do not accrue and use vacation days on a calendar year basis as of the date this LOA is signed, 2. To facilitate the transition to the July - June vacation year, an 18-month vacation accrual period is hereby established, commencing on January 1, and ending on June 30, 2012 (hereinafter "transition accrual periodj'). 3. To facilitate the use of vacations earned and projected to be earned during the transition accrual period, an 18-month vacation use period is hereby established,

219 commencing on January 1, 2012 and ending on June 30, 2013 (hereinafter "transition vacation year"). 4. During the transition accrual period, GLC FAs with a seniority list date of hire on or before June 30, 2002 will be eligible to accrue vacation at the rate of 2.33 days per calendar month (ie., the 4-week rate), for a maximum possible accrual of days, which will be rounded up to 42 days (or 6 weeks). 5. During the transition accrual period, GLC FAs with a seniority list date of hire sf July through June will be eligible to accrue vacation at the rate of 1.75 days per calendar month (ie., the 3-week rate), for a maximum possible accrual of 31.5 days (or 4.5 weeks). a. GLC FAs who are projected to accrue 31.5 days (or 4.5 weeks) of vacation may bid for five full weeks of vacation during the bid period set forth in Paragraph 8 of this LOA; provided, the Flight Attendant has at least three sick days to be converted by the Company into vacation on a one-time basis on the date the transition vacation year bid closes. b. GLC FAs who are projected to accrue 31.5 days of vacation (or 4.5 weeks) during the transition accrual period who do not elect to combine available sick time in order to bid for five full weeks of vacation as set forth in Paragraph 5.a above will bid four full weeks and one partial vacation of four additional days during the bid period described in this LOB. 6. During the transition accrual period, GLC FAs with a seniority list date of hire after June 30, 2007 and prior to the date this Agreement is signed will be eligible to accrue vacation at the rate of 1.16 days per calendar month (i.e., the 2-week rate). The maximum possible accrual of vacation days during the transition period using this rate is days, which will be rounded up to 21, or 3 weeks. 7. The Company will open a transition vacation year bid period not more than three weeks following the date this LOA is signed. The bid period will remain open for 21 calendar days, and will be conducted in accordance with the provisions of Section 8 of the 2006 Basic Agreement to the extent practicable, subject to the following: a. The Company shall publish transition vacation year bid awards/assignments no later than 14 days after the end of the 21-day bidding period. b. Vacation(s) shall be bid in accordance with the following procedures: i. Group each week of vacation being bid under an alphabetic identifier, using "A" for the first week, "B" for the second week, "C" for the third week, "D" for the fourth week, "El' for the fifth week, and "F" for the sixth week. ii. Prioritize each week of vacation being bid ("A" through "F" as applicable) by adding a numeric designator. The numeral 'I represents the first preference for the week being bid and any larger number represents additional preferences in descending order for the same week of vacation being bid. Page 2 of 3

220 iii. The Company shall award a Flight Attendant's "A" vacation week before awarding his "B" vacation week, and will continue in this order until all vacation weeks ("A" through "F" as applicable) are awarded. 8. A Flight Attendant who is not awarded all entitled vacations after the completion of the bidding process described in paragraph 7 above will be assigned unused vacation(s) by the Company. 9. Projected vacation accruals that are not actually earned through service are not convertible to compensation in the event the affected GLC FA; (1) separates from employment, or (2) requests supplementation of income during a leave of absence. 10. This Agreement ceases to be effective and will become null and void on July 1, Signed this 19th day of August For the Company - For the Union - P~UI ~uffo~ettw '3CJ Secretary-Treasurer, IBT Local 284 Page 3 of 3

221 LETTER OF AGREEMENT between NETJETS AVIATION, INC. and THE FLIGHT ATTENDANTS in the service of NETJETS AVIATION, INC. as represented by INTERNATIONAL BROTHERHOOD OF TEAMSTERS, AIRLINE DIVISION This Letter of Agreement ("LOA") is made and entered into in accordance with the provisions of Title II of the Railway Labor Act, as amended, by and between NETJETS AVIATION, INC., its successors and assigns ("NetJets," "NJA" or "Company") and the Flight Attendants in the service of NetJets Aviation, as represented by the International Brotherhood of Teamsters, Airline Division ("Teamsters," "IBT" or "Union"). WHEREAS, the parties seek to settle and resolve fully any outstanding or potential grievances related to the use of sick leave in conjunction with leave under the Family and Medical Leave Act ("FMLA") for the period of March 1, 2006 to the date this LOA is executed; and WHEREAS, the parties intend to have this LOA become immediately effective subject to its terms. NOW, therefore the parties stipulate and agree as follows: 1) Employees who, between March 1, 2006 and the date this LOA is executed, requested and were denied the opportunity to use accrued paid sick leave in conjunction with FMLA leave to care for a family member as defined in the FMLA regulations ("affected employees"), will: a. if the employee used vacation time instead of sick time, be eligible to have any remaining unused sick time that was accrued at the time the leave was taken, substituted for the vacation time used, and to be paid out or credited the resulting vacation time which was taken but would not have been used had the request for use of sick time been granted; or

222 b. if the employee used unpaid personal leave instead of sick time, be eligible to substitute and be paid for any remaining unused sick time that was accrued at the time leave was taken. 2) Any payment for vacation or sick time in accordance with paragraph 1 above will be paid at the daily rate in effect at the time leave was taken. 3) Company records will be changed to reflect any changes in sick or vacation time available based on the above. 4) All vacation time credited back to the employee must be used in accordance with the terms of section 8 of the collective bargaining agreement. A flight attendant who desires to use credited vacation time pursuant to 1(a) above shall follow the bidding procedures set forth in Section 19 of the collective bargaining agreement. 5) The Company has provided the Union with the attached list (Attachment A). The list includes the names of affected employees and the dates for which crewmembers are eligible for relief pursuant to this LOA. a. The Union will publish the list to the MIA flight attendant force for a period not to exceed sixty (60) days from the date this Agreement is executed by the parties. This 60-day period will be referred to as the "publication period". The Union will advise crewmembers that they have an opportunity to review the list and submit individual claims to the Union during the publication period in accordance with paragraph 5(b) and its subsections below. b. Any crewmember not listed on Attachment A, or any crewmember who disputes the day(s) for which he is entitled to relief under this LOA, may file a claim for additional relief not later than the close of the publication period. Any claim filed beyond the close of the publication period will not be considered for payment, will not be processed through the grievance and arbitration procedure, and will be null and void. (I) In order to file a valid claim, a crewmember must present to the Union documentary evidence he should have been placed on Attachment A or he is entitled to relief for days not included on Attachment A. (ii) Upon receipt of a claim from an individual crewmember, the Union shall review it in order to determine its validity.

223 For the 4 nion: (iii) Prior to or at the close of the publication period, the Union shall submit to the Company all claims it deems valid. (iv) The Company shall inform individual claimants and the Union of its decision in each disputed case no later than thirty (30) days following the close of the publication period. This 30-day period will be referred to as the "notice period." (v) If the Union and Company are unable to resolve a disputed claim(s), all such disputed claim(s) shall be consolidated into a single grievance and thereafter processed through the grievance and arbitration process pursuant to the Expedited Arbitration procedure set forth at Section 21.3 of the collective bargaining agreement. Any such consolidated grievance shall be filed no later than thirty (30) days following the close of the notice period set forth in Paragraph 5(b)(iv). No individual grievances will be processed through the grievance and arbitration process. (vi) Nothing contained herein shall prevent the parties from extending on a case-by-case basis the time period for resolving disputed claims. 6) On or before the first regular pay period that occurs at least forty-five (45) days following the close of the notice period set forth in Paragraph 5(b)(iv)., NJA shall make payment to the individual class members, including class members filing valid and approved claims under Paragraph 5(b)(i)., in the gross amounts set forth in Attachment A, less applicable withholdings, and 401K deductions, if applicable, in the crewmember's regular paycheck. In the event of an award pursuant to the arbitration provisions set forth in Paragraph 4(b)(v), payments shall be made in the same manner as set forth in this paragraph on or before the first regular pay period that occurs at least fortyfive (45) days following the arbitration award. 7) The Company shall rescind its memorandum dated March 1, ) In light of the foregoing, the Union will withdraw all grievances related to the terms of this LOA. Signed this day of March, C Allen Pri, President IBT Local 284 Rose Doria, Vice President Labor and Employee Services NetJets Aviation, Inc.

224 Attachment A Letter of Agreementl Name Last Day Worked Returned to Work 1 ANDERSON, JULIE 10/2/ /10/ BATES, DENNIS 03/06/06 03/12/06 3 BATES, DENNIS 03/13/06 03/19/06 4 BATES, DENNIS 09/18/ (bereavement) 5 BELL, LINDA 5/21/2006 6/24/ BYRTUS, WENDY 4/19/2006 4/21/ KELLY, CRIS 11/29/ /7/ KELLY, CRIS 12/27/2006 1/4/ KERSCH, JUDY 6/21/2006 7/11/ KERSCH, JUDY 7/31/2006 8/4/ LEE, ELIZABETH 06/01/06 06/03/06 12 OLES, VALERIE 7/24/ /15/ SEARL, KAREN 8/2/2006 8/10/2006

225 LETTER OF AGREEMENT between NETJETS AVIATION, INC. And THE FLIGHT ATTENDANTS in the service of NETJETS AVIATION, INC, as represented by INTERNATIONAL BROTHERHOOD OF TEAMSTERS, AIRLINE DIVISION This Letter of Agreement ("LOA") is made and entered into in accordance with the provisions of Title II of the Railway Labor Act, as amended, by and between NETJETS AVIATION, INC., its successors and assigns ("NetJets," "NJA" or "Company") and the Flight Attendants in the service of NetJets Aviation, as represented by the International Brotherhood of Teamsters, Airline Division ("Teamsters," "IBT" or "Union"). NOW THEREFORE, the parties stipulate and agree as follows: Two flight attendants who are lawful spouses or registered domestic partners may submit "companion bids" in accordance with the provisions of this LOA for purposes of "linking" their schedules. A flight attendant may not submit a companion bid for the purpose of "unlinking" his schedule from that of his spouse or domestic partner. a. For purposes of this LOA, registered "domestic partnership" status will be conferred upon crewmembers in accordance with the Company's domestic partnership policy. b. The Company will offer flight attendants the opportunity to temporarily register as "domestic partners," for purposes of companion bidding only, from the time this LOA is effective until the date of publication of the 7 & 7 bid award for the bid period commencing August 1, 2008, A temporary domestic partnership designation made in accordance with this subparagraph will be effective only until the next regular opportunity for flight attendants to register as domestic partners in accordance with the Company's domestic partnership policy. Thereafter, this subparagraph will be null and void. 2. Flight attendants who wish to submit a companion bid must do so via a Companydesigned form no later than 5 business days after the publication of 7 & 7 schedule bid awards for the associated bid period. A companion bid form will be electronically signed by both parties to the companion bid and submitted electronically. Further, the bid form will indicate whether the flight attendants are willing to accept a companion bid in accordance with Paragraph 3(b) of this LOA.

226 3. The Company will award companion bids no later than 5 business days after the companion bid submission deadline described in Paragraph 2. Bids will be awarded in the following order: a. The Company will determine whether the junior companion-bidding flight attendant may hold, in accordance with his relative seniority in his fleet, the same line as the senior companion-bidding flight attendant. if so, both flight attendants will be assigned to the line held by the senior companion-bidding flight attendant. b. The Company will determine whether the senior companion-bidding flight attendant may hold, in accordance with his relative seniority in his fleet, the same line as the junior companion-bidding flight attendant. If so, both flight attendants will be assigned to the line held by the junior companion-bidding flight attendant. c. The Company will determine whether both flight attendants can hold, in accordance with their relative seniority in their respective fleets, any "common" line. If so, both flight attendants will be assigned to the Company-designated common line; provided, they have given consent for such assignment in the Company-designated form. 4. The maximum number of flight attendants originally awarded a specified line in a fleet who may vacate that line as a result of a companion bid will be determined by the table below. Further, the number of flight attendants originally awarded a specified line in a fleet will not be permitted to increase by more than the maximum percent as set forth in the table below. For purposes of applying the limitations set forth in the chart below only, the seniority of the senior companion-bidding crewmember in the companionbidding pair will control. Percent of Flight Attendants on Reserve Maximum Number of Flight Attendants and Schedule in Fleet Maximum Percent Increase Up to Percent of Total Flight Attendants in Fleet on Specified Line 30 to Percent of Total Flight Attendants in Fleet on Specified Line More than Percent of Total Flight Attendants in Fleet on Specified Line 5. The Company will provide the Union with copies of all companion bids and the results of such bids within 10 business days of the publication of companion bid awards. 6. The Company will not be required to award a line vacated by a crewmember as a result of a companion bid award to another flight attendant. 7. Flight attendants will transition among 7 & 7 lines at the end of a bid period in accordance with established practice. 8. The procedures set forth in this LOA will have no application to a flight attendant on the Reserve Schedule. Further, except as provided in subparagraph 1()), the procedures set forth in this LOA will have no application to a crewmember who is not the lawful spouse

227 or registered domestic partner of another crewmember on the Flight Attendant Seniority List. 9. This LOA will become amendable when the 2006 Re-Opener Agreement becomes amendable in accordance with the provisions of Section 30; provided, following the companion bid award for the first bid period, upon 30 days advance written notice by either party, the parties will meet and confer in good faith to discuss any necessary modifications to the LOA. Such modifications, if any, shall be by mutual agreement. Signed this 8th day of May, 2008 For the Union: ali4k4ot -1,-(044Nta Cliff Caldwell Chairman, FAEC For the Company: Aci Michael Marotta Vice President, Labor & Empl. Relations

228 Letter of Agreement between NETJETS AVIATION, INC. and THE FLIGHT ATTENDANTS in the service of NETJETS AVIATION, INC. as represented by INTERNATIONAL BROTHERHOOD OF TEAMSTERS, AIRLINE DIVISION FLIGHT ATTENDANT PROFESSIONAL STANDARDS COMMITTEE This Letter of Agreement ("LOA") is made and entered into by and between NETJETS AVIATION, INC. ("NJA" or "the Company") and I.B.T. Local No. 284 ("the Union"). PURPOSE The purpose of this LOA is to promote and ensure the highest standards of safety and professionalism among the Flight Attendants on the NIA Seniority List. The Company and the Union seek to perpetuate a working relationship based upon mutual respect, cooperation and trust. In furtherance of these objectives, a Flight Attendant Professional Standards Committee (FA PSC) is hereby formed and recognized as furthering the parties' mutual commitment to safety, and complimenting the Company's vision, mission, and values. SCOPE This LOA covers all Flight Attendants on the NJA Seniority List, the professional standards issues between and among Flight Attendants that affect the safety of flight operations and the professional conduct of Flight Attendants while they are on duty at the direction of the Company. Notwithstanding the above statement, the parties agree that management's authority shall in no way be impaired by the terms of this LOA. Further, the parties agree this LOA does not relieve Flight Attendants of their responsibilities under the Federal Aviation Regulations. The Professional Standards Committee will not attempt to facilitate resolution of the following disputes; however, the Chief Flight Attendant or his / her designee may bring said issues to the Chairman of the FA PSC for the purposes of informal discussions between the FA PSC and the Flight Attendant without participation by management: I. Issues regarding a Flight Attendant's alcohol use while on duty or subject to the direction of the Company. 2. Issues regarding a Flight Attendant's use of a controlled substance.

229 Claims of harassment or discrimination involving a Flight Attendant and any other person while the Flight Attendant is on duty and subject to the direction of the Company. 4. Requests from Air Traffic Control for a Flight Attendant to contact any ATC or FAA facility. 5. Issues between an owner, an owner's representative or agent, a client, a client's representative or agent, passengers and a Flight Attendant. 6. Issues between Flight Attendants that pose a serious and immediate threat to the safety of a flight operation. Notwithstanding anything contained in this LOA, the members of the FA PSC, in the exercise of their best judgment, shall immediately notify the appropriate Chief Flight Attendant or Assistant Chief Flight Attendant where a Flight Attendant or other person is considered by the FA PSC member to represent a serious and immediate threat to the safety of a flight. 7. Conflicts between a Flight Attendant and a member of management employed by either NIA or a Netrets, Inc. subsidiary. 8. Conflicts between a Flight Attendant and personnel employed by either NIA or a NetJets, Inc. subsidiary. TRAINING In order to become familiar with, to continue to develop, and to adopt reasonable and effective methods of dealing with professional standards issues, Company personnel, including but not limited to the Chief Flight Attendants and/or their designee(s), shall receive Professional Standards Committee Training provided by a training vendor of the Company's choosing. The Company shall release (from conflicting duty) the chairperson or his/her designee and two (2) members of the FA PSC, designated by the FA PSC chairperson, to attend the airline industry's annual Professional Standards Committee Convention under the auspices of the Union. The Chief Flight Attendants, at their sole discretion, may authorize additional FA PSC members to be released from conflicting duty to attend the annual Professional Standards Committee Convention. The Company shall pay the normal travel expenses of Flight Attendants released from duty (whole or partial) to attend such seminars. The Union shall pay the normal travel expenses of Flight Attendants not released from duty to attend such seminars. PROCEDURES Except as provided in the Training section of this LOA, the parties agree that all Professional Standards Committee activities and participation by Flight Attendants as defined in this LOA will not interfere with Company duty unless permitted in writing by the appropriate Chief Flight Attendant or his/her designee. Participation in FA PSC proceedings is voluntary. The FA PSC shall in all cases attempt to reach a mutually agreeable resolution to conflicts between Flight Attendants. However, if a dispute or conduct is not so resolved, the Flight Attendant will be reminded that failure to resolve conflict issues or change conduct could lead to management gaining knowledge of the matter, independent of the Committee's proceedings, and depending upon the circumstances, could subject a Flight Attendant to disciplinary action. ISSUES BROUGHT TO THE FA PSC FOR RESOLUTION BY A FLIGHT ATTENDANT When a professional standards issue arises that precipitates a conflict between Flight 2