2018 Cathay Pacific Virtual 2 P a g e

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2 2018 Cathay Pacific Virtual 2 P a g e

3 SYSTEM OF REVISIONS Version Date Comments Author /12/2016 Initial publication of document. CEO 2018 Cathay Pacific Virtual 3 P a g e

4 TABLE OF CONTENTS SYSTEM OF REVISIONS 3 TABLE OF CONTENTS INTRODUCTION Welcome Mission Statement Management Structure CATHAY PACIFIC VIRTUAL MEMBERSHIP Pilot Membership Policy CATHAY PACIFIC VIRTUAL POLICIES Pilot Activity PIREP Submission Suspension CATHAY PACIFIC VIRTUAL OPERATIONS Rank Structure Fleet Schedules Hubs Cathay Community CATHAY PACIFIC VIRTUAL OPERATING PROCEDURES Standard Operating Procedures PIREP Guidelines Cathay Pacific Virtual 4 P a g e

5 1.0 Introduction This Pilot Handbook outlines the policy relative to the airline operations of Cathay Pacific Virtual. 1.1 Welcome Cathay Pacific Virtual first began its operations in June In April 2017, Cathay Pacific Virtual and Royal Brunei Virtual created an Alliance called Asia Virtual Alliance, that ran both airlines. Near the end of 2017, Asia Virtual Alliance had dropped from the partnership of Cathay Pacific Virtual, and had once again become a standalone VA. In Early May of 2018, Kyle and Daniel have since started to maintain and preserve the Cathay Pacific Virtual Airline and is currently running its Day to Day Operations. 1.2 Mission Statement Here at Cathay Pacific Virtual we strive to provide our pilots with the most realistic experience possible. We achieve this by simulating the real-world Cathay Pacific operations. We have an up-to-date schedule system containing over 500 flights all around the world to give pilots the opportunity to fly around the world. We Provide a Discord Server and a Community Forum to allow congregation of our Pilots and have the ability to meet new people. All Social Media Links can be found in the Dispatch Panel on the CPAv Website. 1.3 Management Structure Chief Operations Officer Chief Executive Officer Director of Human Resources Director of Flight Operations Director of Social Media and Events Chief Flight Instructor 2018 Cathay Pacific Virtual 5 P a g e

6 1.3.1 Position Descriptions The positions and responsibilities that form the management of Cathay Pacific Virtual is detailed below: Position Chief Executive Officer Chief Operations Officer Director of Human Resources Director of Flight Operations Director of Social Media and Events Chief Flight Instructor Responsibilities To oversee airline operations, manages website and software related platform while managing correspondence from external sources. To develop and manage operations and services alongside other airline related processes. To establish and maintain organizational goals, develop and manage forums, regulate pilot registrations and document creation. To moderate PIREP/Flight Reports and Registrations, as well as general queries and issues from pilots. As well, to manage, review, and maintain flight information and schedule data to flight crews and other operations or airline personnel. To develop and maintain a social media presence for Cathay Pacific Virtual. To create and run events in the CPAv Community and in the VATSIM Community. To develop, regulate and manage training that is delivered by CPAv Flight Academy, manage Pilot Instructors and promote VATSIM CIDs Staff Contact Information If you wish to contact any of the staff members at Cathay Pacific Virtual, please do not hesitate to do so. All contact information can be found below: Position Chief Executive Officer Chief Operations Officer Human Resource Manager Director of Flight Operations Director of Social Media and Events Chief Flight Instructor Staff Member Daniel Johnson Kyle Simpson VACANT VACANT VACANT VACANT 2018 Cathay Pacific Virtual 6 P a g e

7 2.0 Cathay Pacific Virtual Membership 2.1 Pilot Membership Policy In order to be initially accepted into the airline, all pilots must pass the following requirements: 1) Must own a legal and legitimate copy of Microsoft Flight Simulator 2004 / Microsoft Flight Simulator X / Prepar 3D / XPlane 10 or 11. 2) Must be at least 13 years old at the time of registration. 3) Must be able to remain active on the pilot roster (please see policy on Activity/Inactivity). 4) Pilots will show professionalism at all times while on the VATSIM network and among the Flight Simulator community. 5) Pilots must submit accurate and truthful information on their pilot application. Pilots who satisfy the above requirements will be provided the opportunity become pilots and complete their registration with Cathay Pacific Virtual Cathay Pacific Virtual 7 P a g e

8 3.0 Cathay Pacific Virtual Policies Pilots must follow the relevant policies at all times while representing Cathay pacific Virtual. These policies are sub-divided into the following particular areas: Website correct use of CPAv Website and other web related systems. Forums appropriate moderation of user content, which is posted. Discord appropriate moderation of user activity while connected. CX Tracker standard use of software functions provided. VATSIM Network safe, correct and appropriate operations while on VATSIM. You agree to these policies, by clicking agree, and registering with Cathay Pacific Virtual. 3.1 Pilot Activity Pilots are to ensure that they adhere to the following activity requirements: 1) Pilots must complete a minimum of 1 flight every 30 days to remain active on the Pilot Roster. 2) If you are unable to fly for an extended period of time that rests outside these 30 days, Use the links in the profile, to submit your leave of absence request 3) Leave of absence may be granted for up to a period of 1 year once approved. When you have completed your leave of absence, simply complete a flight and your account will be re-activated automatically. PLEASE NOTE: Cathay Pacific Virtual reserves the right to delete your account if you are shown as being inactive on our pilot roster Cathay Pacific Virtual 8 P a g e

9 3.2 PIREP Submission Cathay Pacific Virtual has two options available for pilots to use to track their flights. Please keep in mind that the submission of manual PIREPs is not available and will not be accepted under any circumstances CX Tracker The primary option to submit your Pilot Report (PIREP) is to use our own custom ACARS system. The program is called CX Tracker, allowing you to organize, manage, track and file a PIREP for your flight. Please report any errors with CXTracker to the CEO and/or COO Automatic VATSIM detection Alternatively, your flight can be automatically tracked when you are logged into the VATSIM network. To have your flight automatically tracked, please ensure that you do the following otherwise the automatic tracking will not work: 1) Ensure that you have filled out your correct VATSIM ID on your profile located in the Dispatch Panel. To edit your VATSIM ID, simply select Edit my Profile to make the required changes. 2) File a Flight Plan using the correct remarks included in the remarks section of the flight plan. To find the correct remarks for your flight, simply refer to the detailed view of the selected flight that you have bided for in the Dispatch Center. 3.3 Suspension By accessing any of the Cathay Pacific Virtual systems, you agree to be legally bound by its subject policy. If you do not agree to be legally bound by all of the terms enlisted in the policy, please do not use or access this system. Violations of any of the subject policies may result in the issue of a probationary period, temporary suspension, termination or other form of disciplinary procedure to the members account. Please be aware that Cathay Pacific Virtual Management reserves the right to terminate your account without warning, warrant or prior notice Cathay Pacific Virtual 9 P a g e

10 4.0 Cathay Pacific Virtual Operations 4.1 Rank Structure As you gain hours of flying experience and progress with your career at Cathay Pacific Virtual. You will be able to climb through the pilot rank structure on your way to the highest rank of Senior Captain. Pilots with prior experience (i.e. previous virtual airline) can be granted a total of 100 hours to be transferred to their application. Management may choose to decline transfer hours if the member does not possess enough knowledge required by the requested rank. You are required to complete your first 10 hours of flying on the Airbus A330. Once you are promoted to the rank of Second Officer, you are free to complete type ratings for the aircraft at our academy. Transfer hours can be given up to 100 hours. This allows pilots with transfer hours, to join as a Second Officer and immediately complete type-rating courses for aircraft Cathay Pacific Virtual 10 P a g e

11 4.2 Fleet Cathay Pacific Virtual schedules simulate the use of aircraft by the real-world Cathay, offering a range of both Airbus and Boeing type aircraft for pilots to choose from. In order to be deemed qualified to fly each aircraft type, once again; pilots are required to complete an Aircraft Type Rating course, consisting of a combination of theoretical or practical assessments. Pilots must fly using the correct Aircraft. Pilot can only fly with a different aircraft when flying the Boeing and Boeing /ER type aircraft. All other aircraft must be flown as shown in the briefing. 4.3 Schedules Cathay Pacific Virtual provides over 500 flights around the world to our pilots. To simulate real-world operations, pilots must fly from their last destination. To view the schedules, click Search and Book Flights, located in Dispatch Area of your Pilot profile. From here you can sort the flights from aircraft type, departure and arrival airfield as shown below. You can also change your current location and jump seat to another airport. This will use your Pilot Money. 4.4 Hubs Cathay Pacific Virtual has 1 hub for our pilots. This hub is Hong Kong international airport, and all operations are based out of this location. 4.5 Cathay Community CX Community is the community forum for Cathay Pacific Virtual, offering a social area for all pilots to interact, read and post their views and opinions on topics of discussion. Should you wish to be a part of our Social Media groups, use the links located in the pilot profile Cathay Pacific Virtual 11 P a g e

12 5.0 Cathay Pacific Virtual Operating Procedures 5.1 Standard Operating Procedures Cathay Pacific Virtual encourages pilots to ensure compliance to standard operating procedures (SOPs), which have been formed to ensure the most efficient, realistic yet enjoyable experience for all of its pilots Time Setting When viewing a schedule and its departure and arrival time, it is important to note that these times are set in local time. There is no requirement for pilots to depart or arrive at the times specified on the schedule, however it just adds to the realism if your total flight duration matches the duration that is stated on the flights schedule Cost Index A cost index is entered into an aircraft s Flight Management Computer (FMC) or (MCDU) to give a balance between speed and fuel efficiency. Generally, a cost index varies for each flight and can be adjusted to suit whether the pilot wants to fly the aircraft at a higher cruise speed than normal or use the most cost economical profile possible. Cathay Pacific Virtual now specifies a cost index for your flights. These are available to you in your briefing Flight Documents Chart, Weather and High Wind charts and more information specifically for your flight can be viewed via the links in the flight briefing Alternate Airports In real world operations, listing an alternate airport is a requirement as stipulated by Civil Aviation Regulations for all flights operated under IFR. This requirement differs from country to country, however for the purpose of adhering to these requirements, filing an alternate airport is only mandatory when flying on the VATSIM network with Cathay Pacific Virtual. Cathay Pacific Virtual briefing packages will give you 1 alternate airport for your flight. Use other planner such as Simbrief / PFPX to find other alternates Cathay Pacific Virtual 12 P a g e

13 5.1.5 Briefings Pilots should take note of the new style of flight briefing. We believe this style of briefing to be closer to real world standards. Please use the OFP to help complete your flight at a higher quality. The fuel planning is accurate, however should be crossed reference with another planner such as Simbrief / fuelplanner.com / PFPX. Pilots are responsible for the correct loading of fuel on all Cathay Pacific Virtual flights. Be sure to use the charts provided and use the upper winds aloft to assist in selecting appropriate altitudes. 5.2 PIREP Guidelines While flying online the VATSIM Network or with CX Tracker, please be aware that all flights are tracked and monitored by Cathay Pacific Virtual. Once you complete a flight, it will undergo an approval process, which is then reviewed by a member of Cathay Pacific Virtual Management before your PIREP can be successfully approved Simulator Settings It is important to never slew, pause or use time acceleration for your flight. Therefore, please make sure that your able to fully complete the flight without using the aid of any of these features. Doing so is deemed as un-realistic and will result in your PIREP being rejected by Cathay Pacific Virtual Management Overspeed s Over speed is the aircraft flight condition when the airspeed at which the aircraft is travelling at exceeds a safe limitation. This is hazardous as it may damage the aircraft control surfaces or airframe integrity. The use of third-party weather programs and systems (i.e. REX, Active Sky, etc.) can cause the aircraft to enter an un-warranted over speed state due to the way that each client updates the weather on the simulator. For this reason, Cathay Pacific will only permit over speeds to occur if they are due to weather updates. Cathay Pacific Virtual Management may however choose to reject a PIREP if there is reasonable suspicion that the pilot did in fact place the aircraft into an over speed state Aircraft Configuration Pilots are required to ensure that they takeoff, arrive and fly the correct aircraft and airline livery for the flight. In addition to this, the flight must be complete, and their landing rate must not exceed over -600 fpm (feet per minute). There is a lead way of 50fpm, however this would be due to abnormal conditions such as weather. Please keep your PIREPS/Flight Reports underneath -600fpm (feet per minute). PIREPs will not be accepted if pilots do not adhere to the above requirements Cathay Pacific Virtual 13 P a g e

14 5.2.4 Remarks Please ensure that all flights flown on IVAO or VATSIM contain AT MINIMUM the remark: OPR/CATHAYPACIFICVIRTUAL.COM Cathay Pacific Virtual 14 P a g e