1. Airlines Price List 4 Lisbon Airport Porto Airport Faro Airport Beja Airport Azores Airports Madeira Airports

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2 Index 1. Airlines Price List 4 Lisbon Airport Porto Airport Faro Airport Beja Airport Azores Airports Madeira Airports 1.2 Charge Description Regulatory Framework Incentives Groundhandling Operators Price List Lisbon Airport Porto Airport Faro Airport Beja Airport Azores Airports Madeira Airports 3. Other Charges Billing and Payment Charges Glossary Contacts 84

3 Airlines IMPORTANT: This document is issued for information purposes only, providing a quick reference to the charges applied in airports under ANA s responsibility. Updated: 1 st of January 2018

4 1. Airlines 1.1 Price List 1.2 Charge Description 1.3 Regulatory Framework 1.4 Incentives

5 Airlines Aircraft using the airport are subject to the following charges, exclusive of VAT (Value Added Tax). Lisbon Airport CHARGES LANDING/TAKE-OFF Aircrafts up to 25 tonnes, per tonne Aircrafts 25 to 75 tonnes, per tonne above 25 tonnes Aircrafts 75 to 150 tonnes, per tonne above 75 tonnes Aircrafts over 150 tonnes, per tonne above 150 tonnes Minimum charge per landing 2. PARKING Traffic Areas (a): Aircrafts up to 14 tonnes (per 24h or fraction) up to 12h or fraction 12h to 24h or fraction 24h to 48h or fraction 48h to 72h or fraction over 72h or fraction Aircrafts over 14 tonnes (per tonne) up to 12h or fraction 12h to 24h or fraction 24h to 48h or fraction 48h to 72h or fraction over 72h or fraction Surcharge (per 15 minutes or fraction) 70,83 Air Bridge (GPS included) 1 Air bridge, per minute of use, up to 2 hours 1 Air bridge, per minute of use, over 2 hours GPS (Ground Power System) per minute of use 5

6 Airlines 3. HANGAR per tonne and per 24h or fraction 4. PASSENGER SERVICE (per departing passenger) Passenger O/D Flights inside Schengen Area Intra EU flights outside Schengen Area International flights Transfer Passengers Flights inside Schengen Area Intra EU flights outside Schengen Area International flights 5. EQUIPMENT CUPPS (Common Use Processing Passenger System) e CUSS (Common Use Self-Service) - per departing passenger BRS (Baggage Reconciliation System) - per baggage processed at the system 6. SECURITY (b) per depating passenger 1,9 7. OFFICIAL ENTITIES (c) Security Charge Flights inside Schengen Area Intra EU flights outside Schengen Area International flights Terminal Control 8. ASSISTANCE TO PASSENGERS WITH REDUCED MOBILITY per departing passenger (a) For aircrafts up to 100 tonnes: are not due for the first 30 minutes after landing and 30 minutes before take-off. For aircrafts over 100 tonnes: are not due for the first 90 minutes after landing and 90 minutes before take-off. (b) Amount corresponding to that which the Airport Operating Entity currently receives. The charge amount proposed for 2018 will be in force after the publication of the Decree-Law. (c) Amount corresponding to which the Official Entities (ANAC and security forces) currently receives and billed by them. 6

7 Airlines Porto Airport CHARGES LANDING/TAKE-OFF Aircrafts up to 25 tonnes, per tonne Aircrafts from 25 to 75 tonnes, per tonne above 25 tonnes Aircrafts from 75 to 150 tonnes, per tonne above 75 tonnes Aircrafts over 150 tonnes, per tonne above 150 tonnes Minimum charge per landing 2. PARKING Traffic Areas All aircrafts (per tonne and per 24h or fraction) Surcharge (per 15 minutes or fraction) Air Bridge (GPS not included) 1 Air bridge, per minute until 2 hours 1 Air bridge, per minute after 2 hours 2 Air bridge, per minute until 2 hours 2 Air bridge, per minute after 2 hours GPS (Ground Power System) per minute of use 3. HANGAR per tonne and per 24h or fraction 4. PASSENGER SERVICE (per departing passenger) Passenger O/D Flights inside Schengen Area Intra EU flights outside Schengen Area International flights Transfer Passengers Flights inside Schengen Area Intra EU flights outside Schengen Area International flights 5. EQUIPMENT CUPPS (Common Use Processing Passenger System) and CUSS (Common Use Self-Service) - per departing passenger 7

8 Airlines BRS (Baggage Reconciliation System) - per baggage processed at the system 6. SECURITY (a) per depating passenger 1,9 7. OFFICIAL ENTITIES (b) Security Charge Flights inside Schengen Area Intra EU flights outside Schengen Area International flights Terminal Control 8. ASSISTANCE TO PASSENGERS WITH REDUCED MOBILITY per departing passenger (a) Amount corresponding to that which the Airport Operating Entity currently receives. The charge amount proposed for 2018 will be in force after the publication of the Decree-Law. (b) Amount corresponding to which the Official Entities (ANAC and security forces) currently receives and billed by them. 8

9 Airlines Faro Airport CHARGES 2018 January, February; December 2018 March; November 2018 April to October 1. LANDING/TAKE-OFF Aircrafts up to 25 tonnes, per tonne Aircrafts 25 to 75 tonnes, per tonne above 25 tonnes Aircrafts 75 to 150 tonnes, per tonne above 75 tonnes Aircrafts over 150 tonnes, per tonne above 150 tonnes Minimum charge per landing 2. PARKING Traffic Areas All aircrafts (per tonne and per 24h or fraction) Surcharge (per 15 minutes or fraction) Air Bridge (GPS not included) Air Bridges, per minute up to 30 minutes Air Bridges, per minute minutes Air Bridges, per minute minutes Air Bridges, per minute +90 minutes 3. HANGAR per tonne and per 24h or fraction 4. AERODROME OPENING (Per 2 hours or fraction) Continuity/ Anticipation Commercial opening Emergency reopening - not legally imposed 5. PASSENGER SERVICE (per departing passenger) Flights inside Schengen Area Intra EU flights outside Schengen Area International flights 9

10 Airlines 6. EQUIPMENT CUPPS (Common Use Processing Passenger System) e CUSS (Common Use Self-Service) - per departing passenger BRS (Baggage Reconciliation System) - per baggage processed at the system 7. SECURITY (a) per departing passenger 1,9 1,9 1,9 8. OFFICIAL ENTITIES (b) Security Charge Flights inside Schengen Area Intra EU flights outside Schengen Area International flights Terminal Control 9. ASSISTANCE TO PASSENGERS WITH REDUCED MOBILITY per departing passenger (a) (b) Amount corresponding to that which the Airport Operating Entity currently receives. The charge amount proposed for 2018 will be in force after the publication of the Decree-Law. Amount corresponding to which the Official Entities (ANAC and security forces) currently receives and billed by them. 10

11 Airlines Beja Airport CHARGES PARKING Traffic areas All aircrafts (per tonne and per 24h or fraction) Surcharge (per 15 minutes or fraction) Maintenance areas (per tonne and per 24h or fraction) up to 12 weeks after 12 weeks 2. HANGAR per tonne and per 24h or fraction 3. PASSENGER SERVICE (per departing passenger) Flights inside Schengen Area Intra EU flights outside Schengen Area International flights 4. EQUIPMENT CUPPS (Common Use Processing Passenger System) e CUSS (Common Use Self-Service) - per departing passenger BRS (Baggage Reconciliation System) - per baggage processed at the system 5. SECURITY (a) per departing passenger 1,9 6. OFFICIAL ENTITIES Security Charge Flights inside Schengen Area Intra EU flights outside Schengen Area International flights Terminal Control 7. ASSISTANCE TO PASSENGERS WITH REDUCED MOBILITY per departing passenger (a) (b) Amount corresponding to that which the Airport Operating Entity currently receives. The charge amount proposed for 2018 will be in force after the publication of the Decree-Law. Amount corresponding to which the Official Entities (ANAC and security forces) currently receives and billed by them. 11

12 Airlines Azores Airports CHARGES LANDING/TAKE-OFF Aircrafts up to 25 tonnes, per tonne Aircrafts 25 to 75 tonnes, per tonne above 25 tonnes Aircrafts over 75 tonnes, per tonne above 75 tonnes Technical Stops Santa Maria Airport - value per tonne Technical Stops other airports - value per tonne 2. PARKING Traffic Areas (a) : All aircrafts (per tonne and per 24h or fraction) Surcharge (per 15 minutes or fraction) GPS (Ground Power System) per minute of use 3. HANGAR per tonne and per 24h or fraction 4. AERODROME OPENING (Per 2 hours or fraction) Ponta Delgada and Santa Maria Airports Continuity/Antecipation Commercial opening Emergency reopening - not legally imposed Horta Airport Continuity/Antecipation Commercial opening Emergency reopening - not legally imposed Flores Airport Continuity/Antecipation Commercial opening Emergency reopening - not legally imposed 12

13 Airlines 5. PASSENGER SERVICE (per departing passenger) Flights inside Schengen Area Intra EU flights outside Schengen Area International flights 6. EQUIPMENT CUPPS (Common Use Processing Passenger System) e CUSS (Common Use Self- Service) - per departing passenger BRS (Baggage Reconciliation System) - per baggage processed at the system 7. SECURITY (a) per departing passenger 1,9 8. OFFICIAL ENTITIES (b) Security Charge Flights inside Schengen Area Intra EU flights outside Schengen Area International flights Terminal Control 9. ASSISTANCE TO PASSENGERS WITH REDUCED MOBILITY per departing passenger (a) (b) Amount corresponding to that which the Airport Operating Entity currently receives. The charge amount proposed for 2018 will be in force after the publication of the Decree-Law. Amount corresponding to which the Official Entities (ANAC and security forces) currently receives and billed by them. 13

14 Airlines Madeira Airports CHARGES 1. LANDING/TAKE-OFF Madeira Airport Flights between Madeira / Porto Santo Aircrafts up to 25 tonnes, per tonne Aircrafts from 25 to 75 tonnes, per tonne above 25 tonnes Aircrafts over 75 tonnes, per tonne above 75 tonnes Other flights Aircrafts up to 25 tonnes, per tonne Aircrafts from 25 to 75 tonnes, per tonne above 25 tonnes Aircrafts over 75 tonnes, per tonne above 75 tonnes Minimum charge per operation - night operations (a) Porto Santo Airport Flights between Madeira / Porto Santo Aircrafts up to 25 tonnes, per tonne Aircrafts from 25 to 75 tonnes, per tonne above 25 tonnes 2018 January to May; October to December 2018 June to September Aircrafts over 75 tonnes, per tonne above 75 tonnes 7,88 Other flights Aircrafts up to 25 tonnes, per tonne Aircrafts from 25 to 75 tonnes, per tonne above 25 tonnes Aircrafts over 75 tonnes, per tonne above 75 tonnes Minimum charge per operation - night operations (a) 2. PARKING Traffic Areas All aircrafts (per tonne and per 24h or fraction) Maintenance areas (per tonne and per 24h or fraction) Surcharge (per 15 minutes or fraction) 3. HANGAR per tonne and per 24h or fraction 14

15 Airlines 4. PASSENGER SERVICE (per departing passenger) Flights between Madeira / Porto Santo Flights inside Schengen Area Intra EU flights outside Schengen Area International flights 5. EQUIPMENT CUPPS (Common Use Processing Passenger System) e CUSS (Common Use Self- Service) - per departing passenger BRS (Baggage Reconciliation System) - per baggage processed at the system 6. SECURITY (a) per departing passenger 1,9 1,9 7. OFFICIAL ENTITIES (b) Security Charge Flights inside Schengen Area Intra EU flights outside Schengen Area International flights Terminal Control 8. ASSISTANCE TO PASSENGERS WITH REDUCED MOBILITY per departing passenger (a) (b) (c) Observatório Astronómico ( Amount corresponding to that which the Airport Operating Entity currently receives. The charge amount proposed for 2018 will be in force after the publication of the Decree-Law. Amount corresponding to which the Official Entities (ANAC and security forces) currently receive and billed by ANAC. 15

16 Airlines Landing/Take off Landing/Take-Off charge is due for each landing operation. Landing/Take-Off charge is levied on the basis of the maximum take-off weight (MTOW) as stated in the Certificate of Airworthiness or in any other document that may be considered appropriate for this purpose and is due for each aircraft landing. Amounts charged in each category are cumulative, i.e., aircraft with a MTOW over 25 tonnes will be charged accordingly with the amounts established for each intermediate category where they may fall into. Minimum charge per landing minimum value for landing. Each landing/take-off operation on Lisbon, Porto or Faro airports will support a Exemptions: Operations exclusively made for the official transportation of State or Government heads and ministers and operations under reciprocity agreements, confirmed by the Ministry of Foreign Affairs. Operations by military aircraft or others, performing official military missions, non-remunerated or under special agreements binding the Portuguese State, as confirmed by the competent entities. Operations for search and rescue, medical emergencies, internal security, civil protection and humanitarian missions, as demonstrated by documents. Aircraft returning back to the airport due to technical breakdown, weather conditions or other cases of force majeure, duly demonstrated. Aircraft used for local flights of test, instruction and training flights may benefit from a reduction of at least 50%. According to the protocol signed between the FAP (Portuguese Air Force) and ANA, the landing charge at Beja airport, is applied by FAP1 1 and is the same as Faro airport. Aircraft Parking Parking charges are due for each parked aircraft, and are variable according to the parking areas (traffic areas, maintenance areas or other). Parking charges are not due for the first 90 minutes after landing and 90 minutes before take-off. In Lisbon airport, for aircrafts up or equal to 100 ton, parking charges are not due, for the first 30 minutes after landing and 30 minutes before take-off. 1 For more information contact FAP (See chapter Official Entities) 16

17 Airlines Parking charges are due for certain periods of time and are based on the tonnage metrical unit of the aircraft maximum take-off weight. The defined categories are cumulative. The following operations are exempt of parking charges in the first 48 hours after landing, provided that the airport is not used as their home base: Operations exclusively made for the official transportation of State or Government heads and ministers and operations under reciprocity agreements, confirmed by the Ministry of Foreign Affairs; Operations by military aircraft or others, performing official military missions, non-remunerated or under special agreements binding the Portuguese State, as confirmed by the competent entities; Operations for search and rescue, medical emergencies, internal security, civil protection and humanitarian missions, as demonstrated by documents. This charge shall be increased by a surcharge for every 15 minutes or part thereof. This count begins ten minutes after the scheduled time for the removal of the aircraft and the removal order is given with no less than twenty minutes of advanced notice. Air Bridges and GPS These charges are due for the provision of air bridges and also for the use of supplying electrical energy transformed to 400hz provided through GPS. In Lisbon and Faro Airports, this charge includes the use of GPS equipment. The following operations are exempt of air bridge and GPS charges, provided that the use of such equipment is essential for the operation, as acknowledged by the airport managing body. Operations exclusively made for the official transportation of State or Government heads and ministers and operations under reciprocity agreements, confirmed by the Ministry of Foreign Affairs. Operations by military aircraft or others, performing official military missions, non-remunerated or under special agreements binding the Portuguese State, as confirmed by the competent entities. Operations for search and rescue, medical emergencies, internal security, civil protection and humanitarian missions, as demonstrated by documents. Passenger Service Passenger Service charge is levied on each departing passenger and billed directly to the operators, according to their destination. Exemptions: Children under 2 years old; 17

18 Airlines Passengers in direct transit through the airport; Transfer passengers at Santa Maria, Ponta Delgada, Horta and Flores airports who have as their final destination the other islands of the Azores Archipelago; Passengers from any aircraft returning to the airport for technical, meteorological or similar reasons; Passengers departing on aircraft exclusively used for the transportation of State or Government heads and ministers and operations under reciprocity agreements, confirmed by the Ministry of Foreign Affairs; Passengers departing on military aircraft or others, performing official military missions, non-remunerated or under special agreements binding the Portuguese State, as confirmed by the competent entities; Passengers departing in aircraft used for search and rescue, medical emergencies, internal security, civil protection and humanitarian missions, as demonstrated by documents; Passengers departing in aircraft used for local flights of test, instruction and training flights. Airport Opening Time This charge is due whenever the airport opens off-schedule, under exceptional circumstances. The request for such opening must be presented at least 3 hours prior notice. The values of this charge vary according to the nature of the operation, the schedule of the operation and the type of aircraft. The charge is levied every two-hour period or fraction. All operations of search and rescue as well as urgent humanitarian missions, urgent internal security missions or urgent civil protection missions, duly demonstrated, are exempt. According to the protocol signed between the FAP2 2 (Portuguese Air Force) and ANA, the airport opening charge at Beja airport, is applied by FAP and is the same as Faro airport. PRM Charge (Passenger Reduced Mobility) Airlines operating in ANA Network airports shall pay this charge, per embarked passenger, due to the service of passengers with reduced mobility. The invoice of this charge will follow the invoicing rules, including exemptions, applicable to passenger service charge. This charge is not applied to General Aviation. 2 Official Entities) 18

19 Airlines Security Charge Security charge is due for services rendered to air transport passengers and is meant to partially cover the costs of staff and equipment regarding civil aviation security for the prevention and suppression of unlawful interference against civil aviation. This charge shall be paid per embarked passenger. for collecting this component. Exemptions: Children under 2 years of age; Passengers in direct transit through the airport; Transfer passengers at airports in Santa Maria, Ponta Delgada, Horta and Flores, who have as their final destination the other islands of the Azores Archipelago; Passengers in official missions that depart on aircraft of Portuguese State or Foreign State private services, on the basis of reciprocity agreements. Official Entities (ANAC and Terminal Control) a) Security charge applied by ANAC This charge is due to general costs, regarding ANAC and security forces, which concern the prevention and s responsability. b) Terminal Control This charge is due to the performance of air traffic control operations of approach and aerodrome, including the use of radio aids for landing or take-off by NAV Portugal, E.P.E. 19

20 Airlines Regulatory Framework of Economic Regulation Model Decree-Law no. 254/2012, of 28 November and the concession contracts entered into between the Portuguese State and ANA and ANAM established the economic regulation model for the Airport Sector, based on setting the limit amounts for revenue per passenger resulting from regulated activities allowed the concessionaire and control and adjustment mechanisms that the Concessionaire should respect and fulfil. Generically, the economic regulation model is grounded on the following legal and regulatory basis Decree-Law 254/2012 licensing regime for private use of assets pertaining to the public domain of the airport, the set of charges applied to national airports; the legal regime of the Security Charge and Assistance to Persons with Reduced Mobility Charge; the principles and rules of economic regulation applicable to National airports. Annex 12 of the ANA and ANAM Concession Contracts Classifies the Regulated and Monitored Activities and defines the Revenue Price Cap (RPC) and the Regulated Revenue Price Cap (RRPC) per terminal passenger, as well as the RPC evolution and adjustment mechanisms. Annex 7 of the ANA and ANAM Concession Contracts ANAM Defines the service quality regime to be applied to the Lisbon, Porto, Faro and Ponta Delgada Airports. Regulated Charges Pursuant to that established in Article 42 (1) of Decree-Law no. 254/2012, only the Traffic Charges are subject to Economic Regulation. However, through (2) of that same Article, it is possible that other charges may be subject to economic regulation in light of the Concession Contract or other title that sets the activities and services specifically subject to economic regulation. 20

21 Airlines Decree-Law 254/2012 Landing and Take-Off Charge Parking Charge (including the use of Air Bridges and GPS) Activities Associated to Traffic Hangar Charge Passengers Service Charge Aerodrome Opening Charge Assistance to Passengers with Reduced Mobility (PRM) Services Security Systems and Services of the airport perimeter Assistance Fee for PRM Security Charge Annex 12 of the ANA and ANAM Concession Contracts Availability of check-in desks or any infrastructure associated to passenger processing, including common-use computer platforms Supply and maintenance of the infrastructure associated to luggage reception, treatment, handling and reclaim Passenger Handling Charge CUPPS (Common Use Passenger Processing System) and CUSS (Common Use Self-Service) Charge Baggage Handling Charge BRS (Luggage Reconciliation System) Charge 21

22 Airlines ANA Traffic Growth Incentives Program is aimed at the growth of commercial air traffic at ANA airports by encouraging the passenger traffic growth on existing operations and the opening of new frequencies and new airport routes. This Program was designed to encourage airlines to develop their services at ANA airports network, to promote traffic growth as well as to make 22

23 2. Groundhandling Operators 2.1 Price List Groundhandling Charges

24 Groundhandling Operators Aircraft using the airport are subject to the following charges, exclusive of VAT (Value Added Tax). Lisbon Airport CHARGES PASSENGER HANDLING (per check-in desk) * Traditional check-in desk and Self-service Drop off For the first four periods of 15 minutes or fraction 1.98 For the following 15 minutes or fraction Per month BAGGAGE HANDLING Per embarked baggage processed at the sorting baggage system GROUND ADMINISTRATION AND SUPERVISION (by aircraft type) 0 < MTOW aircraft (ton) < aircraft (ton) < MTOW aircraft (ton) FREIGHT AND MAIL HANDLING (by traffic unit) Charge RAMP HANDLING (by aircraft type) 0 < MTOW aircraft (ton) < (ton) < MTOW aircraft (ton).07 24

25 Groundhandling Operators 6. CLEANING AND AIRCRAFT SERVICES (by aircraft type) 0 < MTOW aircraft (ton) < MTOW aircraft (ton) FUEL AND OIL HANDLING (by fuel hl and oil lt) Charge AIRCRAFT MAINTENANCE (by aircraft type) 0 < MTOW aircraft (ton) < MTOW aircraft (ton) SURFACE TRANSPORT (by aircraft type) 0 < MTOW aircraft (ton) < < MTOW aircraft (ton) CATERING SERVICES (by aircraft type) 0 < MTOW aircraft (ton) < (ton) < MTOW aircraft (ton).86 * The charge value displayed is related to the amount approved by the Regulator for

26 Groundhandling Operators Porto Airport CHARGES PASSENGER HANDLING (per check-in desk) * First hour or fraction.55 Next 1/2 hours or fraction.18 Per month BAGGAGE HANDLING Per embarked baggage processed at the sorting baggage system 3. GROUND ADMINISTRATION AND SUPERVISION (by aircraft type) 0 < MTOW aircraft (ton) < aircraft (ton) < MTOW aircraft (ton) FREIGHT AND MAIL HANDLING (by traffic unit) Charge RAMP HANDLING (by aircraft type) 0 < MTOW aircraft (ton) < (ton) < MTOW aircraft (ton) CLEANING AND AIRCRAFT SERVICES (by aircraft type) 0 < MTOW aircraft (ton) <

27 Groundhandling Operators 2.40 MTOW aircraft (ton) FUEL AND OIL HANDLING (by fuel hl and oil lt) Charge AIRCRAFT MAINTENANCE (by aircraft type) 0 < MTOW aircraft (ton) < MTOW aircraft (ton) SURFACE TRANSPORT (by aircraft type) 0 < MTOW aircraft (ton) < < MTOW aircraft (ton) CATERING SERVICES (by aircraft type) 0 < MTOW aircraft (ton) < (ton) < MTOW aircraft (ton) * The charge value displayed is related to the amount approved by the Regulator for

28 Groundhandling Operators Faro Airport CHARGES PASSENGER HANDLING (per check-in desk) * First hour or fraction.70 Next 1/2 hours or fraction BAGGAGE HANDLING Per embarked baggage processed at the sorting baggage system GROUND ADMINISTRATION AND SUPERVISION (by aircraft type) 0 < MTOW aircraft (ton) < aircraft (ton) < MTOW aircraft (ton) FREIGHT AND MAIL HANDLING (by traffic unit) Charge RAMP HANDLING (by aircraft type) 0 < MTOW aircraft (ton) < (ton) < MTOW aircraft (ton) CLEANING AND AIRCRAFT SERVICES (by aircraft type) 0 < MTOW aircraft (ton) < MTOW aircraft (ton).16 28

29 Groundhandling Operators 7. FUEL AND OIL HANDLING (by fuel hl and oil lt) Charge AIRCRAFT MAINTENANCE (by aircraft type) 0 < MTOW aircraft (ton) < MTOW aircraft (ton) SURFACE TRANSPORT (by aircraft type) 0 < MTOW aircraft (ton) < < MTOW aircraft (ton) CATERING SERVICES (by aircraft type) 0 < MTOW aircraft (ton) < (ton) < MTOW aircraft (ton).65 * The charge value displayed is related to the amount approved by the Regulator for

30 Groundhandling Operators Beja Airport CHARGES PASSENGER HANDLING (per check-in desk) * First hour or fraction.94 Next 1/2s hours or fraction.89 Per month BAGGAGE HANDLING Per embarked baggage processed at the sorting baggage system GROUND ADMINISTRATION AND SUPERVISION (by aircraft type) 0 < MTOW aircraft (ton) < aircraft (ton) < FREIGHT AND MAIL HANDLING (by traffic unit) Charge RAMP HANDLING (by aircraft type) 0 < MTOW aircraft (ton) < (ton) < MTOW aircraft (ton) CLEANING AND AIRCRAFT SERVICES (by aircraft type) 0 < MTOW aircraft (ton) <

31 Groundhandling Operators.40 MTOW aircraft (ton) FUEL AND OIL HANDLING (by fuel hl and oil lt) Charge AIRCRAFT MAINTENANCE (p/ tipo de aeronave) 0 < MTOW aircraft (ton) < MTOW aircraft (ton) SURFACE TRANSPORT (by aircraft type) 0 < MTOW aircraft (ton) < (ton) < MTOW aircraft (ton) CATERING SERVICES (by aircraft type) 0 < MTOW aircraft (ton) < aircraft (ton) < MTOW aircraft (ton).04 * The charge value displayed is related to the amount approved by the Regulator for

32 Groundhandling Operators Azores Airports CHARGES 2018 P. Delgada S. Maria Horta Flores 1. PASSENGER HANDLING (per check-in desk) * First hour or fraction Next 1/2 hours or fraction Per month BAGGAGE HANDLING Per embarked baggage processed at the sorting baggage system GROUND ADMINISTRATION AND SUPERVISION (by aircraft type) 0 < MTOW aircraft (ton) < MTOW aircraft (ton) < aircraft (ton) < FREIGHT AND MAIL HANDLING (by traffic unit) Charge RAMP HANDLING (by aircraft type) 0 < MTOW aircraft (ton) < (ton) < CLEANING AND AIRCRAFT SERVICES (by aircraft type) 0 < MTOW aircraft (ton) <

33 Groundhandling Operators FUEL AND OIL HANDLING (by fuel hl and oil lt) Charge AIRCRAFT MAINTENANCE (by aircraft type) 0 < MTOW aircraft (ton) < < SURFACE TRANSPORT (by aircraft type) 0 < MTOW aircraft (ton) < CATERING SERVICES (by aircraft type) 0 < MTOW aircraft (ton) < (ton) < * The charge value displayed is related to the amount approved by the Regulator for

34 Groundhandling Operators Madeira Airports TAXAS 1. PASSENGER HANDLING (per check-in desk) * Funchal 2018 Porto Santo First hour or fraction Next 1/2 hours or fraction Per month BAGGAGE HANDLING Per embarked baggage processed at the sorting baggage system GROUND ADMINISTRATION AND SUPERVISION (by aircraft type) 0 < MTOW aircraft (ton) < FREIGHT AND MAIL HANDLING (by traffic unit) Charge RAMP HANDLING (by aircraft type) 0 < MTOW aircraft (ton) < < CLEANING AND AIRCRAFT SERVICES (by aircraft type) 0 < MTOW aircraft (ton) <

35 Groundhandling Operators FUEL AND OIL HANDLING (by fuel hl and oil lt) Charge AIRCRAFT MAINTENANCE (by aircraft type) 0 < MTOW aircraft (ton) < SURFACE TRANSPORT (by aircraft type) 0 < MTOW aircraft (ton) < MTOW CATERING SERVICES (by aircraft type) 0 < MTOW aircraft (ton) < * The charge value displayed is related to the amount approved by the Regulator for

36 Groundhandling Operators The fees for groundhandling are due to the exercise of any of the types of services listed in the list in Annex I from the Decree-Law nº 257/99, from july 23rd. The passenger handling charge is due by the service providers and by the airport or aerodrome users in auto assistance regime. considered as regulated. For the proper settlement and collection of groundhandling fees, service providers or users of a self-handling airport or aerodrome shall report their activity to the airport manager in accordance with the terms of this decree-law. According to the law, the omission and failure to comply with this information, as well as the falsehood of any statements, constitute grounds for the revocation of the license. 36

37 3. Other Charges 3.1 Price List Operational Services, Infrastrutures and Consumptions, Support Services and Access Cards

38 Other Charges Aircraft using the airport are subject to the following charges, exclusive of VAT (Value Added Tax). Lisbon Airport OPERATIONAL SERVICES 2018 EQUIPMENT APRON Means of lights (p/ 1/4 hour).93 Fork Lift 2 ton (p / 1/2 hour).35 Fork Lift 5 ton (p / 1/2 hour).85 Loaders (p/ hour).63 Loaders. diesel. Genie Z80/60 (p/hour).06 Articulated loader. diesel and electric. Genie Z45 (p / hour).87 FOLLOW ME AMBULANCE OTHER EQUIPMENTS Follow-me (p/ 1/2 hour).52 Ambulance - p / Use (VAT included).27 CLEANING WASHING FIRE FIGHTING PREVENTION Cleaning. Washing and Waste Treatment in Parking Platform. Taxiway.Runway (p /25 m 2 ).87 Fire Fight. Prev. Serv.-Supply w/ pax on board. prevention of illegal acts. fuel spills and others (p 1/4h).30 Installation cleaning (p/m 2 ).28 TRAFFIC FORM Issue of Traffic Form.28 TRANSPORT VEHICLES Pax and/or Pax and Cargo Vehicle Services - Transport between Aircraft/Terminal or v.v - p/ 1/2 hour or part thereof Pax and/or Pax and Cargo Vehicle Services - Transport between Aircraft/Terminal or v.v - p/ 1 hour or part thereof Pax and/or Pax and Cargo Vehicle Services - Transport between Aircraft/Terminal or v.v - VIP Van Heavy Vehicle Pax Service - VIP Van.02 38

39 Other Charges Heavy Vehicle Pax Service - p/ 1 hour.46 Heavy Vehicle Cargo Service - p/ 1/2 hour.55 DRIVING LICENCES AIR SIDE INSPECTIONS Issue of moving licenses in air side - 1 st time / Renewal /2 nd time.34 Issue of driving licenses in air side - 1 st time / Renewal /2 nd time.34 Vehicle Inspection - Light Vehicles.55 Vehicle Inspection - Towable Light Vehicles.96 Vehicle Inspection - Heavy Vehicles.44 Vehicle Inspection - Towable Heavy Vehicles.55 Vehicle Inspection - Dollys.69 Vehicle Inspection - Reinspection.96 INFRASTRUCTURES AND CONSUMPTIONS CONSUMPTIONS Water supply (p/ m 3 ) (a) 3.57 Hot Water supply (p/ m 3 ) (a) 6.72 Electricity supply - Power (p/ KVA) (a) Electricity supply Consumption (p/ Kwh) (a) Gas Supply (p/ m 3 ) +10% M.P. Fuel Supply Market Price Note: The rates of supply of consumption may change depending on the purchase price or other conditions. (a) The charge value at the table is related to the amount that has been applied. This value will be updated in the 2 nd trimester of TELECOMMUNICATIONS 01 - Data Services Internet Access - ANA network Basic Speed Internet Access Installation.00 Basic Speed Internet Access (12 MBps maximum) - monthly fee.51 Advanced Internet Access Installation.00 Advanced Internet Access 5/5Mbps Guaranteed - monthly fee.00 Advanced Internet Access 10/10 Mbps Guaranteed - monthly fee.00 Local Area Network (LAN) Installation/Configuration of Data Access point.00 39

40 Other Charges Installation/Configuration of Wi-Fi Access.00 Data Access Monthly Fee.87 VLAN connection to operator - monthly Fee.90 VLAN connection to advanced operator - monthly Fee (1).90 Interconnection of VLAN connection - monthly Fee.00 Passive Data Access - monthly Fee.67 (1) Ports configuration by 100/100 Mbps 02 - Voice Services Voice Access PABX Voice Access Installation/Configuration.73 PABX Voice Access (Internal Access) - monthly fee.79 PABX Voice Access (Public Access) - monthly fee.70 Other Services Telephone Type 1 (Analog) utilization - monthly fee.12 Telephone Type 2 (Analog w. display) utilization - monthly fee.71 Telephone Type 3 (Digital w. display) utilization - monthly fee.77 Voic - monthly fee.55 Access from public network through DDI (Direct Dial In) - monthly fee Television Services TV TV Access installation.00 Cable TV Standard access. utilization - monthly fee.88 Access "TV Premium" utilization - monthly fee Infrastructure Services Circuit- Cooper (per pair) Point to Point copper connection (inside terminal building) Installation.00 Point to Point copper connection (between buildings) Installation.92 Point to Point copper connection (inside terminal building) - monthly fee.00 Point to Point copper connection (between buildings) - monthly fee.50 Circuit - Fiber Optic (per pair) Point to Point fiber connection (inside terminal building) Installation.00 Point to Point fiber connection (between buildings) Installation.00 Point to Point fiber connection (per 100m) - monthly fee.32 Underground ICT Infrastructures ANA Pipe network usage monthly fee (per cable and 100m) (2).93 40

41 Other Charges Own Pipe network usage monthly fee (per cable and 100m) (2).06 (2) The Service Providers may claim exemption from these occupancy rates under Decree No 123/2009 being still required to make periodic technical inspections of maintenance and security for the installed infrastructure. These surveys will be made escorted by accredited technicians ANA: See "09 - Support Services and ICT technical support" Trunking Services Installation/Configuration Terminal Trunking (3).00 Utilization Monthly Fee (terminal included) (3).00 Utilization Monthly Fee (terminal not included) (3).00 Utilization Fee - p/ hour or part thereof (p/ equipment).00 (3) Depending on ANA's stock availability 06 - Housing Data center Housing in Data Center - full rack ( up to 42' Us) utilization - monthly fee.00 Housing in Data Center - shared rack space (per 1 U) utilization - monthly fee Operational Applications Operational Information Monthly utilization fee (Operational Information of Schedules and Infrastructures access).33 Web service (broker) utilization - monthly fee.17 Flight Information Information Flight Monitor (FIDS) equipment installation Bundles for Small Offices (4) Basic ICT Services - utilization monthly fee.00 - utilization monthly fee.00 Telephone + Net Base monthly fee.00 Telephone monthly utilization + Net Base + TV.00 Valued Added ICT Services Additional 2 Voice/Data Access - monthly fee.00 Additional 4 Voice/Data Access - monthly fee.00 Additional Net Premium 4Mbps guaranteed - monthly fee.00 Additional Net Premium 8Mbps guaranteed - monthly fee.00 (4) Bundles for Small Offices are provided on a commitment of effective use of the service by a pre-agreed period. If there is need for early interruption of service. an amount corresponding to 3 months of use of the Base + Additional Package will be charged. The service packages are tailored for small offices. boasting a specific technical support. 41

42 Other Charges 09 - Support Services and ICT Technical Support Work permit licensing Work permit on ANA underground infrastructure licensing Technical and Security ICT Instalation / Maintenance / Repair Escort (5) Technical and Security ICT Installation / Maintenance / Repair Escort (from 8 AM as 6 PM) per hour Technical and Security ICT Installation / Maintenance / Repair Escort (from 6 PM as 8 AM) per hour Radio spectrum monitoring service at the terminal.00 (5) These charges will not be applied in case of ANA Service fault 10- Others Custom-made ICT projects and Services Per project RENTAL OF UNDERGROUND IN ANA INFRASTRUCTURES Pipe Network Usage in ANA. SA Infrastructures (Rental occupancy. p/ cable and p/ 100 mts or fraction) Cable Type 1. <= 15 mm diameter.79 Cable Type 2. > 15 mm diameter.66 Own Infrastructures Usage ate ANA. SA underground (Monthly fee. per occupancy. per network drive and per 100 mts or fraction) Infrastructure Type I - external diameter <= 100 mm.69 Infrastructure Type II - external diameter > 100 mm and<= 200mm.46 Infrastructure Type III - external diameter > 200 mm.94 Note: Infrastructure whose section is not circular and for rate application is considered the measure of larger diameter shaft. EQUIPMENT SUPPORT SERVICES Mobile Desk - Welcome Desk (p/ day).03 Mobile Desk - Welcome Desk (p/ hour or part thereof).00 Mobile Desk - Welcome Desk (p/ day or part thereof) - Restricted Area.06 Mobile Desk - Welcome Desk (p/ hour or part thereof) - Restricted Area.53 Screen (p / day).14 Workshop Equipment (p / 1/2 hour).28 Slide Projector (p/ day).26 Use of Terrace Building Equipment by Radio p/ Transmitter / Antenna - Exclusive use (p / month).73 42

43 Other Charges Explosive Trace Detector - per flight.00 Explosive Trace Detector - per month.00 TRAINING (VAT EXEMPTION) Safety Training - Level I (p/ person).00 Safety Training - (e-learning) (p/ person).70 Security Training - (e-learning).70 Security Training - (e-learning) Test Repetition.36 Security Training - (p/ person).34 Issue of safety certificates - 2nd time.20 Safety Fire Prevention Training (minimum 6 people).34 VISITS Visits to Apron area p/ person (Minimum 6 people; Maximum 12 people).09 PHOTOGRAPH AND FILMING Public Areas Photograph - Up to 2 Hours.11 Photograph - Additional hour.17 Filming - Up to 2 Hours.26 Filming - Additional hour.27 Terminal Restricted Areas Photograph - Up to 2 Hours.69 Photograph - Additional hour.96 Filming - Up to 2 Hours.92 Filming - Additional hour.07 Airport Restricted Areas (Air side) Photograph - Up to 2 Hours.27 Photograph - Additional hour.75 Filming - Up to 2 Hours.56 Filming - Additional hour.89 Administrative treatment/coordination.00 NEONS AND SIGNS Neon and Signs - p/ m 2.56 Neon and Signs - p/ m

44 Other Charges RENTAL ROOMS DIGNITARIES ROOMS Rooms Rental Open Spaces - In Passenger Terminal (m 2 /Hour).97 Rental Rooms (Lounge) - per hour or part thereof.73 Rental Rooms (Lounge) - per day.31 Rental Rooms - Others Areas - (p / hour or part thereof).02 Rental Rooms - Others Areas - (p / day).21 Rental Rooms for training (Building 31) for 1/2 day.18 Rental Rooms for training (Building 31) p/day.12 Dignitaries Rooms Dignitary - up to 10 accompanying persons.82 Additional per person over 10 accompanying persons.49 CIP SERVICES CIP Services - A Service (a).30 CIP Services - B Service (a).26 CIP Services - A Service Additional Pax CIP Services - B Service Additional Pax CIP Services CIP Services A Service Children from 3 to 12 years old B Service Children from 3 to 12 years old CIP Services - PLUS.18 CIP Services - CIPSTAR Assistance.02 CIP Service - CIPSTAR Assistance - Accompanying persons.23 CIP Services CIPSTAR Assistance - Children from 3 to 12 years old Lounge Service (VAT included) (a).00 Lounge Service (January. February. December) (VAT included) (a).00 Lounge Service Children from 3 to 12 years old (VAT included) (a).00 Lounge Service Shower (VAT included) (a).50 Lounge Service (Shower+Cash Entry) (VAT included) (a).50 (a) Volume discounts may be applied depending on the number of assisted passengers. OTHER SERVICES Staff Service - From 07h to 19h59 (p / 1/4 hour or part thereof).05 Staff Service - From 20h to 06h59 (p / 1/4 hour or part thereof).27 Staff Service - Specialized monitoring - From 07h to 19h59 (p / 1/2 hour or part thereof).16 44

45 Other Charges Staff Service - Specialized monitoring - From 20h to 06h59 (p / 1/2 hour or part thereof).79 Staff Service Minimum invoice value (Consumption + labor).30 Staff Service - Provision of maintenance services provided by third parties Staff Service - Supply of articles and materials +20%M.P. +20%M.P. First aid station Injection intravenous or intravenously.11 First aid station Injection intravenous or intravenously (other locals).23 ACCESS CARDS Issue of Individual Access Cards - Ad hoc - Companies and Services licensed for Handling Services.47 Issue of Individual Access Cards - Ad hoc - Other Entities.17 Issue of Individual Access Cards - Temporary - 1 st time / Renewal (w/access control).16 Issue of Individual Access Cards - Temporary - 2 nd time.31 Issue of Individual Access Cards - Permanent - 1 st time / Renewal.31 Issue of Individual Access Cards - Permanent - 2 nd time.62 45

46 Other Charges Porto Airport OPERATIONAL SERVICES 2018 FOLLOW ME AMBULANCE OTHER EQUIPMENTS Follow-me (p/ 1/2 hour).13 Ambulance - p / Use.27 CLEANING WASHING FIRE FIGHTING PREVENTION Clean and wash spill containing oil or fuel (p/ 1/2h).10 Fire Fight. Prev. Serv.-Supply w/ pax on board, prevention of illegal acts, fuel spills and others (p 1/4h).30 Apron Clean, Taxiway, Runway (1/2 hour).93 TRAFFIC FORM Issue of Traffic Form.28 TRANSPORT VEHICLES Pax and/or Pax and Cargo Vehicle Services - p/ 1/2 hour.78 Pax and/or Pax and Cargo Vehicle Services - VIP Van.26 DRIVING LICENCES AIR SIDE INSPECTIONS Issue of moving licenses in air side - 1 st time / Renewal /2 nd time.34 Issue of driving licenses in air side - 1 st time / Renewal /2 nd time.34 Vehicle Inspection - Light Vehicles.55 Vehicle Inspection - Towable Light Vehicles.96 Vehicle Inspection - Heavy Vehicles.44 Vehicle Inspection - Towable Heavy Vehicles.55 Vehicle Inspection - Dollys.69 Vehicle Inspection - Reinspection.96 INFRASTRUCTURES AND CONSUMPTIONS CONSUMPTIONS Water supply (p/ m3) (a).26 Hot Water supply (p/ m3) (a) 7.41 Electricity supply - Power (p/ KVA) (a) Electricity supply Consumption (p/ Kwh) (a)

47 Other Charges Gas Supply Fuel Supply +10% M.P. Market Price Telephone Communications +10% M.P. Note: The rates of supply of consumption may change depending on the purchase price or other conditions. (a) The charge value at the table is related to the amount that has been applied. This value will be updated in the 2 nd trimester of TELECOMMUNICATIONS 01 - Data Services Internet Access - ANA network Basic Speed Internet Access Installation.00 Basic Speed Internet Access Monthly fee (12 MBps maximum).51 Advanced Internet Access Installation.00 Advanced Internet Access 4/4Mbps Guaranteed Monthly fee.00 Advanced Internet Access 8/8Mbps Guaranteed Monthly fee.00 Local Area Network (LAN) Instalation/Configuration of Data Access point.00 Instalation/Configuration of Wi-Fi Access.00 Passive Data Access Installation.00 Data Access Monthly Fee.87 VLAN connection to operator - Monthly Fee.90 VLAN connection to advanced operator - Monthly Fee (1).90 Interconnection of VLAN connection - Monthly Fee.00 Passive Data Access Monthly Fee.67 (1) Ports configuration by 100/100 Mbps 02 - Voice Services Voice Access PABX Voice Access Installation/Configuration.73 PABX Voice Access Monthly fee - Internal Access.79 PABX Voice Access Monthly fee - Public Access.70 Other Services Telephone Type 1 (wihout display) utilization monthly fee.12 Telephone Type 3 (Advanced with display) utilization monthly fee.77 Telephone Type 4 (Portable).74 Voic monthly fee.55 Access from public network through DDI (Direct Dial In) monthly fee Television Services TV 47

48 Other Charges TV Access installation.00 Access "TV Premium" utilization monthly fee Infrastructure Services Circuit- Cooper (per pair) Point to Point copper connection (inside terminal building) Installation.00 Point to Point copper connection (between buildings) Installation.92 Point to Point copper connection (inside terminal building) Monthly fee.00 Point to Point copper connection (between buildings) Monthly fee.50 Circuit - Fiber Optic (per pair) Point to Point fiber connection (inside terminal building) Installation.00 Point to Point fiber connection (between buildings) Installation.00 Point to Point fiber connection (per 100m) Monthly fee.32 Underground ICT Infrastructures ANA Pipe network usage monthly fee (per cable and 100m) (2).93 Own Pipe network usage monthly fee (per cable and 100m) (2).06 (2) The Service Providers may claim exemption from these occupancy rates under Decree No 123/2009 being still required to make periodic technical inspections of maintenance and security for the installed infrastructure. These surveys will be made escorted by accredited technicians ANA: See "09 - Support Services and ICT technical support" Trunking Services Installation/Configuration Terminal Trunking (3).00 Utilization Monthly Fee (terminal included) (3).00 Utilization Monthly Fee (terminal not included) (3).00 (3) Depending on ANA's stock availability 06 - Housing Data center Housing in Data Center - full rack ( up to 42' Us) utilization monthly fee.00 Housing in Data Center - shared rack space (per 1 U) utilization monthly fee Operational Applications Operational Information Monthly utilization fee (Operational Information of Schedules and Infrastructures access).33 Web service (broker), utilization monthly fee.17 Flight Information Information Flight Monitor (FIDS) equipment installation.00 - utilization monthly fee.00 Information Flight Monitor (FIDS) - utilization monthly fee.00 48

49 Other Charges 08 - Bundles for Small Offices (4) Basic ICT Services Telephone + Net Base monthly fee.00 Telephone monthly utilization + Net Base + TV.00 Valued Added ICT Services Additional 2 Voice/Data Access monthly fee.00 Additional 4 Voice/Data Access monthly fee.00 Additional Net Premium 4Mbps guaranteed monthly fee.00 Additional Net Premium 8Mbps guaranteed monthly fee.00 (4) Bundles for Small Offices are provided on a commitment of effective use of the service by a pre-agreed period. If there is need for early interruption of service, an amount corresponding to 3 months of use of the Base + Additional Package will be charged. The service packages are tailored for small offices, boasting a specific technical support Support Services and ICT Technical Support Work permit licensing Work permit on ANA underground infrastructure licensing.57 Technical and Security ICT Instalation / Maintenance / Repair Escort (5) Technical and Security ICT Installation / Maintenance / Repair Escort (from 8 AM as 6 PM) per hour Technical and Security ICT Installation / Maintenance / Repair Escort (from 6 PM as 8 AM) per hour Radio spectrum monitoring service at the terminal.00 (5) These charges will not be applied in case of ANA Service fault 10- Others Custom-made ICT projects and Services Per project SUPPORT SERVICES EQUIPMENT CCTV Access - Monthly rental (p/ Monitor).32 CCTV Access Installation.96 Mobile Desk - Welcome Desk (p / day).03 Mobile Desk - Welcome Desk (p / hour or part thereof).00 Own Reception Desk - Welcome Desk (p /day).53 Own Reception Desk - Welcome Desk (p / hour.52 Explosive Trace Detector - per flight.00 Use of Vehicle - P/ Hour.18 Use of Vehicle - P/ Km (minimum charged: 5 km).54 49

50 Other Charges TRAINING (VAT EXEMPTION) Safety Training (e-learning and p/ person).70 Security Training - (P/ person).34 Security Training - (e-learning).70 Security Training - (e-learning) Test Repetition.36 Issue of safety certificates - 2 nd time.20 Safety Fire Prevention Training (Minimum 6 people).34 VISITS Visits to Airport p/ person (Minimum 20 persons; Maximum 25 persons).84 Visits to Terminal Passenger p/ person (Minimum 15 persons; Maximum 20 persons).11 PHOTOGRAPH AND FILMING Public Areas Photograph - p/ hour.85 Photograph - p/ day.03 Filming - p/ hour.77 Filming - p/ day.09 Terminal Restricted Areas Photograph - p/ hour.06 Photograph - p/ day.78 Filming - p/ hour.46 Filming - p/ day.88 Airport Restricted Areas (Air side) Photograph - p/ hour.26 Photograph - p/ day.53 Filming - p/ hour.14 Filming - p/ day.64 Administrative treatment/coordination.00 NEON AND SIGNS Neon and Signs - p/ m 2.55 Neon and Signs - p/ m 3.89 RENTAL ROOMS DIGNITARIES ROOMS Rooms Rental Open Spaces - In Passenger Terminal (m 2 /Hour).97 50

51 Other Charges Rental Rooms - VIP Area (p / hour or part thereof).73 Rental Rooms - Outside Passenger Terminal - Morning/afternoon.05 Rental Rooms - Outside Passenger Terminal - P/ day.12 Rental Rooms - On Passenger Terminal - (p / hour or part thereof).02 Rental Auditorium - On Passenger Terminal - (p / hour or part thereof).73 Dignitaries Rooms Dignitary - up to 10 accompanying persons.89 Additional per person over 10 accompanying persons.29 CIP SERVICES CIP Services - A Service (a).37 CIP Services - B Service (a).83 CIP Services - C Service (VAT included) (a).28 Lounge Service Children from 3 to 12 years old (VAT included) (a).18 CIP Services - Per additional Passenger.29 CIP Services - Unaccompanied minors assistance.23 Lounge Service.71 (a) Volume discounts may be applied depending on the number of assisted passengers. OTHER SERVICES Advertisement (p / day).03 Staff Service - From 07h to 19h59 (p / 1/4 hour or part thereof).05 Staff Service - From 20h to 06h59 (p / 1/4 hour or part thereof).27 Staff Service - Specialized monitoring - From 07h to 19h59 (p / 1/2 hour or part thereof).16 Staff Service - Specialized monitoring - From 20h to 06h59 (p / 1/2 hour or part thereof).79 Staff Service Mininum Value billable/to charge (M.O. + Consumptions).30 Staff Service - Supply of maintenance Services provided by others +20%M.P. Staff Service Supply of Articles and materials +20%M.P. ACCESS CARDS Issue of Individual Access Cards - Ad hoc - Companies and Services licensed for Handling Services.47 Issue of Individual Access Cards - Ad hoc - Other Entities.17 Issue of Individual Access Cards valid for 1 year - 1st time / Renewal (with Access Control).31 Issue of Individual Access Cards - valid for 1 year - 2nd time.62 51

52 Other Charges Issue of Individual Access Cards - valid for 3 years - 1st time / Renewal.31 Issue of Individual Access Cards - valid for 3 years - 2nd time Issue of Cards to Supply Automatic Vehicle - Replacement / New Orders.92 52

53 Other Charges Faro Airport OPERATIONAL SERVICES 2018 EQUIPMENT - APRON Means of lights (p/ 1/4 hour).93 Hydraulic Jack (50 Ton) p/ 1/2 hour.19 Fork Lift 2 ton in movement areas (p / 1/2 hour).35 Pneumatic Bags (per use).49 Illumination Tower - 20 KVA (p/ 1/2 hour).87 Heavy Lorry (20 Ton) p/ 1/2 hour.37 FOLLOW ME AMBULANCE OTHER EQUIPMENTS Follow-me (p/1/4 hora).30 Mechanical Broom (p/ 1/2 hour).35 Ambulance - p / Use.27 CLEANING WASHING FIRE FIGHTING PREVENTION Clean and wash spill containing dangerous substances and Waste Treatment (p/min) - A Type (grained).82 Clean and wash spill containing dangerous substances and Waste Treatment (p/min) - B Type.10 Fire Fight. Prev. Serv.-Supply w/ pax on board, prevention of illegal acts, fuel spills and others (p 1/4h).30 Apron Clean, Taxiway, Runway (1/2 hour).93 Installations Clean (p/ m 2 ).28 TRAFFIC FORM Issue of Traffic Forms.28 TRANSPORT VEHICLES Passenger and Cargo Vehicle Services - p/ 1/2 hour.34 Passenger and Cargo Vehicle Services - p/ 1/2 hour.51 DRIVING LICENCES AIR SIDE INSPECTIONS Issue of moving licenses in air side - 1 st time / Renewal /2 nd time.34 Issue of driving licenses in air side - 1 st time / Renewal /2 nd time.34 Vehicle Inspection - Light Vehicles.55 Vehicle Inspection - Towable Light Vehicles.96 53

54 Other Charges Vehicle Inspection - Heavy Vehicles.44 Vehicle Inspection - Towable Heavy Vehicles.55 Vehicle Inspection - Dollys.69 Vehicle Inspection - Reinspection.96 Vehicle Inspection - additional for out of programmed hours movements.30 INFRASTRUCTURES AND CONSUMPTIONS CONSUMPTIONS Water supply (p/ m 3 ) (a).07 Electricity supply - Power (p/ KVA) (a).2092 Electricity supply Consumption (p/ Kwh) (a).1314 Fuel Supply Gas Supply (p/ m 3 ) Telephone Communications +10%M.P. Market Price +10%M.P. Note: The rates of supply of consumption may change depending on the purchase price or other conditions. (a) The charge value at the table is related to the amount that has been applied. This value will be updated in the 2 nd trimester of TELECOMMUNICATIONS 01 - Data Services Internet Access - ANA network Basic Speed Internet Access Installation.00 Basic Speed Internet Access Monthly fee (12 MBps maximum).51 Advanced Internet Access Installation.00 Advanced Internet Access 4/4Mbps Guaranteed Monthly fee.00 Advanced Internet Access 8/8Mbps Guaranteed Monthly fee.00 Internet Access - Network Operator (1) (a) Local Area Network (LAN) Instalation/Configuration of Data Access point.00 Instalation/Configuration of Wi-Fi Access.00 Passive Data Access Installation.00 Data Access Monthly Fee.87 VLAN connection to operator - Monthly Fee.90 VLAN connection to advanced operator - Monthly Fee (1).90 Interconnection of VLAN connection - Monthly Fee.00 54

55 Other Charges Passive Data Access Monthly Fee.67 (1) Implies a capture rate that can go up to 24 months. (2) Ports configuration by 100/100 Mbps (a) Operator Cost + exchange routing circuit (see item 4 Infrastructure Services) 02 - Voice Services Voice Access PABX Voice Access Installation/Configuration.73 PABX Voice Access Monthly fee - Internal Access.79 PABX Voice Access Monthly fee - Public Access.70 Voic utilization monthly fee.55 Other Services Telephone Type 1 (Analog) utilization monthly fee.12 Telephone Type 2 (Analog w. display) utilization monthly fee.71 Telephone Type 3 (Digital w. display) utilization monthly fee.77 Access from public network through DDI (Direct Dial In) monthly fee Television Services TV TV Access installation.00 Cable TV Standard access, utilization monthly fee.88 Access "TV Premium" utilization monthly fee Infrastructure Services Circuit- Cooper (per pair) Point to Point copper connection (inside terminal building) Installation.00 Point to Point copper connection (between buildings) Installation.92 Point to Point copper connection (inside terminal building) Monthly fee.00 Point to Point copper connection (between buildings) Monthly fee.50 Circuit - Fiber Optic (per pair) Point to Point fiber connection (inside terminal building) Installation.00 Point to Point fiber connection (between buildings) Installation.00 Point to Point fiber connection (per 100m) Monthly fee.32 Underground ICT Infrastructures ANA Pipe network usage monthly fee (per cable and 100m) (3).93 Own Pipe network usage monthly fee (per cable and 100m) (3).06 (3) The Service Providers may claim exemption from these occupancy rates under Decree No 123/2009 being still required to make periodic technical inspections of maintenance and security for the installed infrastructure. These surveys will be made escorted by accredited technicians ANA: See "09 - Support Services and ICT technical support". 55

56 Other Charges 05 - Trunking Services Installation/Configuration Terminal Trunking (4).00 Utilization Monthly Fee (terminal included) (4).00 Utilization Monthly Fee (terminal not included) (4).00 (4) Depending on ANA's stock availability 06 - Housing Data center Housing in Data Center - full rack ( up to 42' Us) utilization monthly fee.00 Housing in Data Center - shared rack space (per 1 U) utilization monthly fee Operational Applications Operational Information Monthly utilization fee (Operational Information of Schedules and Infrastructures access).33 Web service (broker), utilization monthly fee.17 Flight Information Information Flight Monitor (FIDS) equipment installation.00 - utilization monthly fee.00 Information Flight Monitor (FIDS) - utilization monthly fee Bundles for Small Offices (5) Basic ICT Services Telephone + Net Base monthly fee.00 Telephone monthly utilization + Net Base + TV.00 Valued Added ICT Services Additional 2 Voice/Data Access monthly fee.00 Additional 4 Voice/Data Access monthly fee.00 (5) Bundles for Small Offices are provided on a commitment of effective use of the service by a pre-agreed period. If there is need for early interruption of service, an amount corresponding to 3 months of use of the Base + Additional Package will be charged. The service packages are tailored for small offices, boasting a specific technical support Support Services and ICT Technical Support Work permit licensing Work permit on ANA underground infrastructure licensing.57 Technical and Security ICT Instalation / Maintenance / Repair Escort (6) Technical and Security ICT Installation / Maintenance / Repair Escort (working days - from 8 AM to 6 PM) per hour.88 56

57 Other Charges Technical and Security ICT Installation / Maintenance / Repair Escort (weekends and working days - from 6 PM to 8 AM) per hour.00 Radio spectrum monitoring service at the terminal.00 (6) These charges will not be applied in case of ANA Service fault. 10- Others Custom-made ICT projects and Services Per project SUPPORT SERVICES EQUIPMENT Mobile Desk - Welcome Desk (p / day).03 Mobile Desk - Welcome Desk (p / hour or part thereof).00 Own Reception Desk - Welcome Desk (p /day).53 Own Reception Desk - Welcome Desk (p / hour).52 TRAINING (VAT EXEMPTION) Safety Training (per person).81 Safety Training (e-learning and per person).70 Security Training (per person).34 Security Training (e-learning).70 Security Training - (e-learning) Test Repetition.36 Issue of safety certificates - 2 nd time.20 Safety Fire Prevention Training (Minimum 6 people).34 PHOTOGRAPH AND FILMING Public Areas Photograph - p/ hour.85 Filming - p/ hour.77 Terminal Restricted Areas Photograph - p/ hour.06 Filming - p/ hour.46 Airport Restricted Areas (Air side) Photograph - p/ hour.26 Filming - p/ hour.14 Administrative treatment/coordination.00 RENTAL ROOMS DIGNITARIES ROOMS Rooms 57

58 Other Charges Rental Open Spaces - at Passenger Terminal (m 2 /Hour).97 Rental Spaces - In commercial buildings (per m 2 / month).05 Rental Conference Room at Passenger Terminal with equipment (per day or part thereof).00 Rental Room - Without Equipment - (p /day or part thereof).78 Rental Room - Without Equipment - (p / half day).89 Rental Rooms With Equipment - (p / day or part thereof).48 Rental Rooms - With Equipment - (p / half day).74 Rental Rooms - VIP Area (p / hour or part thereof).73 Dignitaries Rooms Dignitary - up to 10 accompanying persons.89 Additional per person over 10 accompanying persons.29 CIP SERVICES CIP Services - A Service.37 CIP Services - A Service Per additional Passenger -20% from principal pax CIP Services - B Service.83 CIP Services - B Service Per additional Passenger CIP Services - A and B Service Children from 3 to 12 years old -20% from principal pax -50% from principal pax CIP Services - C Service (VAT included) (a).00 CIP Services - Children from 3 to 12 years old (VAT included) (a).00 (a) Volume discounts may be applied depending on the number of assisted passengers. OTHER SERVICES Copy A4.11 Copy A3.21 Treatment of Municipal Solid Waste - Collection / Transport / Landfill (per arriving passenger).03 Staff Service - From 07h00 to 19h59 (p / 1/4 hour or part thereof).05 Staff Service - From 20h to 06h59 (p / 1/4 hour or part thereof).27 Staff Service - Specialized monitoring - From 07h00 to 19h59 (p / 1/2 hour or part thereof).16 Staff Service - Specialized monitoring - From 20h to 06h59 (p / 1/2 hour or part thereof).79 Staff Service Minimum invoice value (Consumption + labor).30 Staff Service - Provision of maintenance services provided by third parties Staff Service - Supply of articles and materials +20%M.P. +20%M.P. 58

59 Other Charges Luggage service - from 1 to 5 bags.21 Luggage service - from 6 to 10 bags.42 Special luggage Service (p/adittional volume).09 Use of Nursing Personnel (UCS).47 Event Announcement (p/day).03 ACCESS CARDS Issue of Individual Access Cards - Ad hoc - Companies and Services licensed for Handling Services.47 Issue of Individual Access Cards - Ad hoc - Other Entities.17 Issue of Individual Access Cards valid for 1 year - 1 st time / Renewal (with access control).52 Issue of Individual Access Cards - valid for 1 year - 1 st time / Renewal (without access control).16 Issue of Individual Access Cards - valid for 1 year - 2 nd time.77 Issue of Individual Access Cards - valid for 3 years - 1 st time / Renewal (with access control).52 Issue of Individual Access Cards - valid for 3 years - 1 st time / Renewal (without access control).16 Issue of Individual Access Cards - valid for 3 years - 2 nd time.77 Issue of Cards to Supply Automatic Vehicle - Replacement / New Orders.92 59

60 Other Charges Beja Airport OPERATIONAL SERVICES 2018 FOLLOW ME AMBULANCE Follow-me (p/1/4 hour).30 CLEANING WASHING FIRE FIGHTING PREVENTION Fire Fight. Prev. Serv.-Supply w/ pax on board, prevention of illegal acts, fuel spills and others (p/ 1/4h).90 Clean and wash spill containing oil or fuel (p/ 1/2h).10 Installations Clean (p/ 1/2 hour, working days).65 Installations Clean (p/ 1/2 hour, weekends and holidays).75 DRIVING LICENSES AIR SIDE INSPECTIONS Issue of moving licenses in air side - 1 st time / Renewal /2 nd time.34 Vehicle Inspection - Light Vehicles.55 Vehicle Inspection - Towable Light Vehicles.96 Vehicle Inspection - Heavy Vehicles.44 Vehicle Inspection - Towable Heavy Vehicles.55 Vehicle Inspection Dollys.69 Vehicle Inspection - Reinspection.96 INFRASTRUCTURE AND CONSUMPTIONS CONSUMPTIONS Water supply (p/ m 3 ) (a).22 Electricity supply - Power - Peak time - (p/ KVA) (a).2092 Electricity supply (p/ Kwh) (a).1314 Telephone Communications +10%M.P. NOTE: The rates of supply of consumption may change depending on the purchase price or other conditions. (a) The charge value at the table is related to the amount that has been applied. This value will be updated in the 2 nd trimester of TELECOMMUNICATIONS 01 - Data Services Internet Access - ANA Network Basic Speed Internet Access Installation.00 Basic Speed Internet Access Monthly fee - 12 MBps (maximum).51 60

61 Other Charges Advanced Internet Access Installation.00 Advanced Internet Access 4/4Mbps Guaranteed Monthly fee.00 Advanced Internet Access 8/8Mbps Guaranteed Monthly fee.00 Local Area Network (LAN) Data Access Installation.00 Wi-fi Access Instalation.00 Data Access Monthly Fee.87 VLAN connection to operator - Monthly Fee.90 VLAN connection to an advanced operator - Monthly Fee (1).90 Interconnection of VLAN connection - Monthly Fee.00 Passive Data Access Monthly Fee.67 (1) Ports configuration by 100/100 Mbps 02 - Voice Services Voice Access PABX Voice Access Installation.73 PABX Voice Access Monthly fee - Internal Access.79 PABX Voice Access Monthly fee - Public Access.70 Other Services Telephone Type 1 (Analog) utilization monthly fee.12 Telephone Type 2 (Analog w. display) utilization monthly fee.71 Telephone Type 3 (Digital w. display) utilization monthly fee.77 Voic monthly fee.55 Access from public network through DDI (Direct Dial In) monthly fee Television Services 04 - Infrastructure Services Circuit- Cooper (per pair) Point to Point copper connection (inside terminal building) Installation.00 Point to Point copper connection (between buildings) Installation.92 Point to Point copper connection (inside terminal building) Monthly fee.00 Point to Point copper connection (between buildings) Monthly fee.50 Circuit - Fiber Optic (per pair) Point to Point fiber connection (inside terminal building) Installation.00 Point to Point fiber connection (between buildings) Installation.00 Point to Point fiber connection (per 100m) Monthly fee.32 Underground ICT Infrastructures ANA Pipe network usage monthly fee (per cable and 100m) (2).93 61

62 Other Charges Own Pipe network usage monthly fee (per cable and 100m) (2).06 (2) Customers are required to make periodic technical inspections regarding security and maintenance of the infrastructure installed. These surveys will be made escorted by accredited technicians ANA: See "09 - Support Services and ICT technical support" Trunking Services Desktop station installation (3).00 Utilization Monthly Fee - Unit included - up 60 months (3).00 Utilization Monthly Fee - Unit not included/over 60 months.00 (3) Discounts may be applied depending on the number of units and duration of the contract Housing Data center Housing in Data Center - full rack ( up to 42' Us) utilization monthly fee.00 Housing in Data Center - shared rack space ( per U) utilization monthly fee Operational Applications Operational Information Monthly utilization fee (Operational Information of Schedules and Infrastructures access).33 Web service (broker), utilization monthly fee.17 Flight Information Information Flight Monitor (FIDS) equipment installation Bundles for Small Offices (5) Basic ICT Services - utilization monthly fee.00 - utilization monthly fee.00 Telephone + Net Base monthly fee.00 Telefone + Net Base + TV monthly fee.00 Valued Added ICT Services Additional 2 Voice/Data Access monthly fee.00 Additional 4 Voice/Data Access monthly fee.00 Additional Net Premium 4Mbps guaranteed monthly fee.00 Additional Net Premium 8Mbps guaranteed monthly fee.00 (5) Bundles for Small Offices are provided on a commitment of effective use of the service by a pre-agreed period. If there is need for early interruption of service, an amount corresponding to 3 months of use of the Base + Additional Package will be charged. The service packages are tailored for small offices, boasting a specific technical support Support Services and ICT technichal support Work permit licensing Work permit on ANA underground infrastructure licensing.57 62

63 Other Charges Technical and Security ICT Installation / Maintenance / Repair Escort (6) Technical and Security ICT Installation / Maintenance / Repair Escort (working days from 8 AM as 6 PM) per hour Technical and Security ICT Installation / Maintenance / Repair Escort (weekends and working days from 6 PM as 8 AM) per hour Radio Spectrum monitoring service at the terminal.00 (6) These charges will not be applied in case of ANA Service fault. 10-Others Custom-made ICT projects and Services Per Project SUPPORT SERVICES EQUIPMENTS Cargo X-Ray per day.24 Cargo X-Ray per volume.88 Use of Terrace Building Equipment by Radio p/ Transmitter / Antenna - Exclusive use (p / month).73 Screen (p/ day).26 Cargo Terminal Weighbridges (p/ day).72 Workshop Equipment (p / 1/2 hour).44 Data Projector (p/ day).14 Portable Emergency Generator (p/ hour).00 Manual Fork Lift (p/ hour).56 TRAINING (VAT EXEMPTION) Safety Training (per person).81 Safety Training - (e-learning) (p/person).70 Security Training - (P/ person).34 Security Training - (e-learning) (p/ person).70 Security Training - (e-learning) Test Repetition.36 Safety Fire Prevention Training (Minimum 6 persons).34 Issue of safety certificates - 2 nd time.20 PHOTOGRAGRAPH AND FILMING Public Areas Photograph - p/ hour.85 Filming - p/ hour.77 63

64 Other Charges Terminal Restricted Areas Photograph - p/ hour.06 Filming - p/ hour.46 Airport Restricted Areas (Air side) Photograph - p/ hour.26 Filming - p/ hour.14 Administrative treatments/coordination.00 RENTAL ROOMS DIGNITARIES ROOMS Rooms Rental Rooms - In Passenger Terminal (P/ day or part thereof).79 Rental Spaces - In commercial buildings (per m 2 / month).05 - P/ day or part thereof.98 Rental Room (boarding area) - P/ day or part thereof.89 Rental Open Spaces - In Passenger Terminal (m 2 /Hour).97 CIP SERVICES CIP Services - C Service (a).47 (a) Volume discounts may be applied depending on the number of assisted passengers. OTHER SERVICES Staff Service Working days from 08h30 to 17h29 (p/ 1/4 hour or part thereof).05 Staff Service Working days from 17h30 to 08h29 (p/ 1/4 hour or part thereof).27 Staff Service Saturdays, Sundays and holidays (p/ 1/4 hour or part thereof).08 Staff Service Minimum invoice value (Consumption + labor).30 Staff Service - Supply of maintenace services provided by others Staff Service - Supply of articles and materials +20%M.P. +20%M.P. Copy A4.11 Copy A

65 Other Charges ACCESS CARDS Issue of Individual Access Cards - Ad hoc - Companies and Services licensed for Handling Services.47 Issue of Individual Access Cards - Ad hoc - Other Entities.17 Issue of Individual Access Cards valid for 1 year - 1 st time / Renewal (w/access control).31 Issue of Individual Access Cards - valid for 1 year - 2 nd time.62 Issue of Individual Access Cards - valid for 3 years - 1 st time / Renewal.31 Issue of Individual Access Cards - valid for 3 years - 2 nd time.62 65

66 Other Charges Azores Airports OPERATIONAL SERVICES 2018 EQUIPMENT APRON Plastic Tunnel on Passenger Terminal (p/ month) (HOR).68 Loaders (p/ day).47 FOLLOW ME AMBULANCE OTHER EQUIPMENTS Follow - me (p/ 1/2 hour).40 Mechanical Broom (p/ 1/2 hour).35 Cooling Equipment (p/ 1/2 hour).22 Tank Vehicle (p/ 1 hour).45 Rescue Vehicle (p/ 1 hour).13 Stacker (p/ 1 hour).34 CLEANING WASHING FIRE FIGHTING PREVENTION Apron Clean, Taxiway, Runway (1/2 hour).93 Installations Clean (p/ m 2 ).55 Clean and wash spill containing dangerous substances and Waste Treatment (p/min) - A Type Clean and wash spill containing dangerous substances and Waste Treatment (p/min) - B Type Fire Fight. Prev. Serv.-Supply w/ pax on board, prevention of illegal acts, fuel spills and others (p/ 1/4h) TRANSPORT VEHICLES Light Pax/Mixed Vehicle Services - Transport between Aircraft/Terminal or v.v - VIP Van - p/ 1/2 hour.57 Heavy Vehicle Pax Service - p/ 1/2 hour.01 Heavy Vehicle Cargo Service - p/ 1/2 hour.67 DRIVING LICENSES AIR SIDE INSPECTIONS Issue of moving licenses in air side - 1 st time / Renewal /2 nd time.89 Issue of driving licenses in air side - 1 st time / Renewal /2 nd time.34 Vehicle Inspection p/ vehicle.34 Vehicles Access Card- ad hoc - (Auto Parks - 1 st time/2 nd /renewal).34 66

67 Other Charges Vehicles Access Card- Magnetized - (Auto Parks - 1 st time/2 nd /renewal).90 INFRASTRUCTURE AND CONSUMPTIONS CONSUMPTIONS Water supply (p/ m 3 ) (PDL) (a).71 Water supply (p/ m 3 ) (HOR) (a).17 Water supply (p/ m 3 ) (SMA) (a).11 Resettlement of Water (SMA) (a).56 Electricity supply - Power - Peak time - (p/ KVA) (a).244 Electricity supply (p/ Kwh) (a).1582 Gas Supply (PDL) +10%M.P. Fuel Supply (PDL, HOR) Market Price NOTE: The rates of supply of consumption may change depending on the purchase price or other conditions. (a) The charge value at the table is related to the amount that has been applied. This value will be updated in the 2 nd trimester of TELECOMMUNICATIONS 01 - Data Services Internet Access - ANA Network Basic Speed Internet Access Installation.00 Basic Speed Internet Access Monthly fee - 12 MBps (maximum).51 Advanced Internet Access Installation.00 Advanced Internet Access 4/4Mbps Guaranteed Monthly fee.00 Advanced Internet Access 8/8Mbps Guaranteed Monthly fee.00 Local Area Network (LAN) Data Access Installation.00 Wi-fi Access Instalation.00 Passive Data Access Installation.00 Data Access Monthly Fee.87 VLAN connection to operator Monthly Fee.90 VLAN connection to an advanced operator - Monthly Fee (1).90 Interconnection of VLAN connection - Monthly Fee.00 Passive Data Access Monthly Fee.67 (1) Ports configuration by 100/100 Mbps 67

68 Other Charges 02 - Voice-Fixed Access services PABX Voice Access Installation.73 PABX Voice Access Monthly fee - Internal Access.79 PABX Voice Access Monthly fee - Public Access.70 Other Services Telephone Type 1 (Analog) utilization monthly fee.12 Telephone Type 2 (Analog w. display) utilization monthly fee.71 Telephone Type 3 (Digital w. display) utilization monthly fee.77 Voic utilization monthly fee.55 Access from public network through DDI (Direct Dial In) monthly fee Television Services TV TV access installation.00 Cable TV standard access utilization monthly fee.88 Access "TV Premium" monthly utilization monthly fee Infrastructure Services Circuit- Cooper (per pair) Point to Point copper connection (inside terminal building) Installation.00 Point to Point copper connection (between buildings) Installation.92 Point to Point copper connection (inside terminal building) Monthly fee.00 Point to Point copper connection (between buildings) Monthly fee.50 Circuit - Fiber Optics (per pair) Point to Point fiber connection (inside terminal building) Installation.00 Point to Point fiber connection (between buildings) Installation.00 Point to Point fiber connection (per 100m) Monthly fee.32 Underground ICT Infrastructures ANA Pipe network usage monthly fee (per cable and 100m) (2).93 Own Pipe network usage monthly fee (per cable and 100m) (2).06 (2) Customers are required to make periodic technical inspections regarding security and maintenance of the infrastructure installed. These surveys will be made escorted by accredited technicians ANA: See "09 - Support Services and ICT technical support" Trunking Services Installation/Configuration of terminal Trunking (3).00 Utilization Monthly Fee - Unit included - up 60 months (3).00 Utilization Monthly Fee - Unit not included/over 60 months (3).00 68

69 Other Charges (3) Depending on ANA s stock availability 06 - Housing Data center Housing in Data Center - full rack ( up to 42' Us) utilization monthly fee.00 Housing in Data Center - shared rack space ( per U) utilization monthly fee Operational Applications Flight Information Information Flight Monitor (FIDS) equipment installation.00 - utilization monthly fee.00 - utilization monthly fee.00 Operational Information Monthly utilization fee (Operational Information of Schedules and Infrastructures access) Bundles for small offices (4) Basic ICT Services Telephone + Net Base monthly fee.00 Telephone + Net Base + TV monthly fee.00 Valued Added ICT Services Additional 2 Voice/Data Access monthly fee.00 Additional 4 Voice/Data Access monthly fee.00 Additional Net Premium 4Mbps guaranteed monthly fee.00 Additional Net Premium 8Mbps guaranteed monthly fee.00 (4) Bundles for Small Offices are provided on a commitment of effective use of the service by a pre-agreed period. If there is need for early interruption of service, an amount corresponding to 3 months of use of the Base + Additional Package will be charged. The service packages are tailored for small offices, boasting a specific technical support Support Services and ICT technichal support Work permit licensing Work permit on ANA underground infrastructure licensing.57 Technical and Security ICT Instalation/Maintenance/Repair Escort (5) Technical and Security ICT Installation / Maintenance / Repair Escort (from 8 AM as 6 PM) per hour Technical and Security ICT Installation / Maintenance / Repair Escort (from 6 PM as 8 AM) per hour Radio Spectrum monitoring service at the terminal.00 (5) These charges will not be applied in case of ANA Service fault. 10-Others Custom-made ICT projects and Services Per Project 69

70 Other Charges SUPPORT SERVICES EQUIPMENTS Mobile Desk - Welcome Desk (p / hour or part thereof).00 Cargo X-Ray per hour (SMA, HOR e FLW).00 Cargo X-Ray per volume.88 Cargo X-Ray monthly.18 CCTV Access - Monthly rental (p/ Monitor).11 Lost-and-Found Balance (p/ month).46 Cargo Terminal Weighbridges (p/ month) (PDL).84 Cargo Terminal Fridge (p/ month) (PDL).50 Cargo Terminal Fridge (p/ month) - (HOR).03 Explosives trace Detector (p/flight).00 Explosives trace Detector (p/month).00 Audio-visual equipment (p/ day).29 Sport Equipment (p / 1/2 hour).26 Hangar Miscellaneous Equipment (p/month) (PDL).76 Workshop Equipment (p / 1/2 hour).44 Emergency Generator - 90 KVA (p/ month).31 Hangar Crane (p/month) (PDL).98 CCTV Access Installation.92 PT10 - Energy Post Processing - Gas stations (p/month) (SMA).58 Video Signs with Monitor (p/month).35 Video Signs without Monitor (p/month).57 TV and Video (p/ day).01 View by Image (up 15 images).67 View by Image (over 15 images).46 TRAINING (VAT EXEMPTION) Security Training - Level I (per person, duration 4 hours).34 Safety Training - (e-learning) (p/person).70 Safety Training - (p/person).14 Security Training - (e-learning).70 70

71 Other Charges Security Training - (e-learning) Test Repetition.36 Activity Start Learning Action - up to 5 persons.01 Activity Start Learning Action - over 5 up to 10 persons.68 Activity Start Learning Action - over 10 persons.13 Issue of safety certificates - 2 nd time.20 Safety Fire Prevention Training (Minimum 6 persons).34 PHOTOGRAGRAPH AND FILMING Public Areas Photograph - p/ hour.85 Photograph - p/ day.03 Filming - p/ hour.77 Filming - p/ day.09 Terminal Restricted Areas Photograph - p/ hour.06 Photograph - p/ day.78 Filming - p/ hour.46 Filming - p/ day.88 Airport Restricted Areas (Air side) Photograph - p/ hour.26 Photograph - p/ day.53 Filming - p/ hour.14 Filming - p/ day.64 Administrative treatments/coordination.00 NEON AND SIGNS Neon and Signs - p/ m 2.65 Neon and Signs - p/ m 3.16 RENTAL ROOMS DIGNITARIES ROOMS Rooms Rental Room - Without Equipment - (p / day or part thereof): Small Room.48 Small Room - Air Side.89 Big Room.98 Dignitaries Rooms (PDL) Dignitary - up to 10 accompanying persons.93 71

72 Other Charges Additional per person over 10 accompanying persons.20 CIP SERVICES CIP Services - A Service (a).16 CIP Services - Per additional Passenger.89 CIP Services - Unaccompanied minors assistance.00 CIP Room - p/ hour (SMA/HOR).01 (a) Volume discounts may be applied depending on the number of assisted passengers. OTHERS SERVICES Staff Service - From 07h to 19h59 (p / 1/4 hour or part thereof).05 Staff Service - From 20h to 06h59 (p / 1/4 hour or part thereof).27 Staff Service - Specialized monitoring - From 07h to 19h59 (p / 1/2 hour or part thereof).16 Staff Service - Specialized monitoring - From 20h to 06h59 (p / 1/2 hour or part thereof).79 Staff Service Minimum invoice value (Consumption + labor).30 Staff Service - Supply of maintenace services provided by others Staff Service - Supply of articles and materials +20%M.P. +20%M.P. Crew Service (p/ turnaround) - Business Aviation.12 ACCESS CARDS Issue of Individual Access Cards - Ad hoc - Companies and Services licensed for Handling Services.47 Issue of Individual Access Cards - Ad hoc - Other Entities.17 Issue of Individual Access Cards valid for 1 year - 1 st time / Renewal (with access control).68 Issue of Individual Access Cards - valid for 1 year - 2 nd time.77 Issue of Individual Access Cards valid for 3 years - 1 st time / Renewal (with access control).68 Issue of Individual Access Cards valid for 3 years - 2 nd time.77 Issue of Individual Access Cards Aerodromes.00 Issue of Cards to Supply Automatic Vehicle - Replacement / New Orders.12 72

73 Other Charges Madeira Airports OPERATIONAL SERVICES 2018 Funchal Porto Santo EQUIPMENT APRON Fork Lift 2 ton (p/ 1/2 hour).35 Illumination Tower 6000 w (p/ 1/2 hour) Pneumatic lifts (p/ day or part thereof) FOLLOW ME AMBULANCE OTHER EQUIPMENTS Follow-me (p/ 1/2 hour) Ambulance p/ use (VAT included) CLEANING WASHING FIRE FIGHTING PREVENTION Cleaning, Washing and Waste Treatment in Parking Platform, Taxiway, Runway (p /25 m 2 ) Fire Fight. Prev. Serv.-Supply w/ pax on board, prevention of illegal acts, fuel spills and others (p 1/4h) Apron clean, taxiway, runway (1/2 hour) TRANSPORT VEHICLES Light Vehicle Pax Service - p/ 1/2 hour.66 Heavy Vehicle Pax Service - p/ 1/2 hour.02 Light Vehicle Cargo Service - p/ 1/2 hour.02 DRIVING LICENSES AIR SIDE INSPECTIONS Issue of moving licenses in air side - Emission/Renewal/2 nd time Issue of driving licenses in air side - 1 st time / Renewal /2 nd time Vehicle Inspection - Light Vehicles Vehicle Inspection - Towable Light Vehicles Vehicle Inspection - Reinspection Vehicle Inspection - Heavy Vehicles Vehicle Inspection - Towable Heavy Vehicles

74 Other Charges Vehicle Inspection - Dollys INFRASTRUCTURE AND CONSUMPTIONS CONSUMPTIONS Water supply (p/ m 3 ) (a) Solid Waste (city council rate * occupied area / total area) +10%M.P. +10%M.P. Electricity supply - Consumption (p/ Kwh) (a) Electricity supply - Power (p/ KVA) (a) Phone Calls / Cable TV +10% M.P. +10% M.P. NOTE: The rates of supply of consumption may change depending on the purchase price or other conditions. (a) The charge value at the table is related to the amount that has been applied. This value will be updated in the 2 nd trimester of TELECOMMUNICATIONS 01 - Data Services Interntet access - ANA network Basic Speed Internet Access Installation Basic Speed Internet Access Monthly fee - 12 MBps (maximum) Advanced Internet Access Installation Advanced Internet Access 4/4Mbps Guaranteed Monthly fee Advanced Internet Access 8/8Mbps Guaranteed Monthly fee Local Area Network (LAN) Data Access Installation Wi-fi Access Instalation Data Access Monthly Fee VLAN connection to operator - Monthly Fee VLAN connection to an advanced operator - Monthly Fee (1) Interconnection of VLAN connection - Monthly Fee (1) Ports configuration by 100/100 Mbps 02 - Voice Services Voice Access PABX Voice Access Installation PABX Voice Access utilization Monthly Fee Other Services Telephone Type 1 (Analog) utilization monthly fee Telephone Type 2 (Analog w. display) utilization monthly fee Telephone Type 3 (Digital w. display) utilization monthly fee Voic monthly fee

75 Other Charges Access from public network through DDI (Direct Dial In) monthly fee Virtual extension Use Infrastructure Services Circuit - Copper (per pair) Point to Point copper connection (inside terminal building) Installation Point to Point copper connection (between buildings) Installation Point to Point copper connection (inside terminal building) Monthly fee Point to Point copper connection (between buildings) Monthly fee Circuit Fiber Optic (per pair) Point to Point fiber connection (inside terminal building) Installation Point to Point fiber connection (between buildings) Point to Point fiber connection (per 100m) Monthly fee Underground ICT Infrastructures ANA Pipe network usage monthly fee(per cable and 100m) (2) Own Pipe network usage monthly fee(per cable and 100m) (2) (2) The Service Providers may claim exemption from these occupancy rates under Decree No 123/2009 being still required to make periodic technical inspections of maintenance and security for the installed infrastructure. These surveys will be made escorted by accredited technicians ANA: See "07 - Support Services and ICT technical support" Trunking Services Installation/Configuration of terminal Trunking (3) Utilization Monthly Fee - Unit included - up 60 months (3) Utilization Monthly Fee - Unit not included/over 60 months (3) (3) Depending on ANA s stock availability 05 - Housing Data center Housing in Data Center - full rack ( up to 42' Us) utilization monthly fee Housing in Data Center - shared rack space (per 1 U) utilization monthly fee Operational Applications Operational Information Operational Information of Schedules and Infrastructures access (Monthly utilization fee) Web service (broker), utilization monthly fee Flight Information Information Flight Monitor (FIDS) equipment installation utilization monthly fee utilization monthly fee

76 Other Charges 07 - Support services and ICT technichal support Work permit licensing Work permit on ANA underground infrastructure licensing Technical and Security ICT Instalation/Maintenance/Repair Escort (4) Technical and Security ICT Installation / Maintenance / Repair Escort (from 8 AM as 6 PM) per hour Technical and Security ICT Installation / Maintenance / Repair Escort (from 6 PM as 8 AM) per hour Radio spectrum monitoring service at the terminal (4) These charges will not be applied in case of ANA Service fault 08 - Others Custom-made ICT projects and Services Per Project Per Project RENTAL OF UNDERGROUND INFRASTRUCTURES IN ANA Pipe Network usage of underground infrastructures in ANA Pipe Network Usage (Rental occupancy, p/ cable and p/ 100 mts or fraction) Cable Type 1, <= 15 mm diameter Cable Type 2, > 15 mm diameter EQUIPMENT SUPPORT SERVICES Workshop equipment (p/ 1/2 hour) Fridge - monthly rent.81 Mobile Desk - Welcome Desk (p / hour or part thereof) Own Reception Desk - Welcome Desk (p /day or part thereof) Projector or Computer Rental (p/day and p/unit).96 TRAINING (VAT EXEMPTION) Safety Training - (p/ person) Safety Training e-learning- (p/ person) Security Training - (p/ person) Security Training - (e-learning) (p/ person) Security Training - (e-learning) Test Repetition - (p/ person) Security - Refreshing - (p/ person) Issue of safety certificates - 2 nd time Safety Fire Prevention Training (Minimum 6 persons)

77 Other Charges VISITS Visits to Apron area p/ person (Minimum 6 persons) PHOTOGRAGRAPH AND FILMING Public Areas Photograph - Up to 2 Hours Photograph - Additional hour Filming - Up to 2 Hours Filming - Additional hour Terminal Restricted Areas Photograph - Up to 2 Hours Photograph - Additional hour Filming - Up to 2 Hours Filming - Additional hour Airport Restricted Areas (Air side) Photograph - Up to 2 Hours Photograph - Additional hour Filming - Up to 2 Hours Filming - Additional hour Administrative treatments/coordination NEON AND SIGNS Neon and Signs - p/ m Neon and Signs - p/ m RENTAL ROOMS DIGNITARIES ROOMS Rooms Rental Open Spaces - In Passenger Terminal (m 2 /Hour) Rental Rooms Lounge (p / hour or part thereof) Rental Rooms - Lounge - (p / day) Rental Rooms - Others Areas - (p / day) Rental Rooms - Others Areas - (p/ 1/2 day) Dignitaries Rooms Dignitary - up to 10 accompanying persons Additional per person over 10 accompanying persons

78 Other Charges CIP SERVICES CIP Services - A Service (a) CIP Services - Accompanying persons (after 3th person) (a) CIP Services - B Service (a) CIP Services - C Service (a) (a) Volume discounts may be applied depending on the number of assisted passengers. OTHER SERVICES Staff Service - From 07h to 19h59 (p / 1/4 hour or part thereof) Staff Service - From 20h to 06h59 (p / 1/4 hour or part thereof) Staff Service - Specialized monitoring - From 07h to 19h59 (p / 1/2 hour or part thereof) Staff Service - Specialized monitoring - From 20h to 06h59 (p / 1/2 hour or part thereof) Staff Service Minimum invoice value (Consumption + labor) Staff Service - Supply of maintenace services provided by others +20%MP. +20%M.P. Staff Service - Supply of articles and materials +20%M.P. +20%M.P. Master Keys (per unit) Other Keys (per unit) ACCESS CARDS Issue of Individual Access Cards - Ad hoc - Companies and Services licensed for Handling Services Issue of Individual Access Cards - Ad hoc - Other Entities Issue of Individual Access Cards access control) valid for 1 year - 1st time / Renewal (without Issue of Individual Access Cards - valid for 1 year - 2nd time Issue of Individual Access Cards - valid for 3 years - 1st time / Renewal ( with access control) Issue of Individual Access Cards - valid for 3 years - 2nd time Distich Access to surface parks

79 4. Billing and Charges Payment

80 Billing and Charges Payment Rules of invoice processing, dispatch and payment Charges Category Billing schedule Invoice issuing Credit payment Traffic Security PRM 3 invoices are issued per month for the following periods: 1st invoice period: 1st to 10th calendar days; 2nd invoice period: 11th to 20th calendar days 3rd invoice period: 21st to last day of each month The Airport shall invoice until the 5th calendar day after each invoicing period ends. Payment shall be made within 23 days from the date of issue of the invoices Regulated Handling One monthly invoice is issued, dated the last day of each month The Airport shall facilitate invoices until the 5th calendar day after each invoicing period ends. Payment shall be made within 23 days from the date of issue of the invoices Equipment One monthly invoice is issued, dated the last day of each month The Airport shall facilitate invoices until the 5th calendar day after each invoicing period ends. Payment shall be made within 23 days from the date of issue of the invoices Others One monthly invoice is issued, dated the last day of each month. The Airport shall facilitate invoices until the 3th calendar day after each invoicing period ends.. Payment shall be made within 23 days from the date of issue of the invoices. The invoices and the payments will be in Euro. Invoices shall become immediately payable after the issue of the invoice (customers under the prompt payment scheme). Any other payment method shall require a written request to the airport operator (credit payment scheme). The airport operator reserves the right to request payment guarantees if credit payment is authorized. All expenses incurred with payment shall be supported by the debtor. In case the due date agreed upon is not complied with, default interest shall be payable by the debtor. The airport operator reserves the right to refuse to provide airport services in the event of failure to collect past due invoices. Note: The same procedure must be followed with NAV, EP by contacting them directly. 80

81 5. Glossary

82 s Glossary GLOSSARY Technical Stops Technical stop means the use of the airport by an aircraft for other purposes than passenger, cargo or mail embarkation or disembarkation. Passengers departing on Schengen flights All passengers whose destination is any country subscribing Schengen Agreements, including Portugal (Mainland, Madeira and Azores). Passengers departing on non-schengen intra-eu flights Passengers travelling to a EU country that has not subscribed Schengen Agreements. Passengers departing on international flights Passengers travelling to any other destinations not included in the two previous categories. Direct transit passenger Passengers that after a short stay at a given airport, continuing their journey in the same aircraft, without changing the flight number, or in another aircraft with the same flight number due to technical problems. Transfer passenger Passengers arriving at an airport or aerodrome, in an aircraft with a given flight number, and departing in a period of time not exceeding 18 hours, or in the case of airports in the Azores, in a period of time not exceeding 24 hours, in that same aircraft or another with a different flight number or in other aircraft with the same flight number - unless the aircraft change is due to technical problems - and whose destination is not the origin airport. 82

83 6. Contacts