KUWAIT (ERP/SEP/KWI/413/07) STATION RESOURCES &CONTACT NUMBERS

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1 Page STATION EMERGENCY CENTRE S DETAILS Area / Location Contacts with Country & City Station Emergency Station Manager O: Address: PIA Airport Office Kuwait International Airport, Office No FFM Coordination Room (Airport) Traffic Officer O: Address: PIA Airport Office Kuwait International Airport, Office No FFM-91 O: Address: PIA Town Office Manager Fahad Al Salem Street, Town Emergency Mezzanine & Ground Floor, Coordination Room Office No 09 & 10 RTO O: Finance Manager O: First Open And at O: Survivor Reception Ramp and then at any F: Center (Airside) lounge SITA: KWIAPYA / KWIDDYA Survivor Reception Center (Landside / Safir Hotel Airport O: Hotel) Passenger Safety & Security CAA O: Reconciliation Area Crew Reception Center (Airside) Crew Reception Center (Land Station / Hotel) Relatives / Meeters Center Family Assistance Center Kuwait Safety & Security CAA Kuwait Safety & Security CAA Kuwait CAA Kuwait Facilitation Office Airport O: /1538 O: EXT 1539/1537 O: Ext: 1520 Safir Hotel Airport O:

2 Page STATION EMERGENCY TEAM Contact Person s Country Manager Munir Abbas Khan Station Manager Munir Abbas Khan Reservation Ticketing Officer Officiating Accounts Manager N/A Munir Abbas Khan O: R: : kwiuupk@piac.aero SITA: KWIUUPK Address: Al Rashid Building, Fahad Al Salem Street, Mezzanine & Ground Floor, Kuwait City, Kuwait O: F: : kwikkpk@piac.aero SITA: KWIKKPK Address: PIA Airport Office Kuwait International Airport, Office No FFM-91 C: xxx O: R: xxx : kwitopk@piac.aero Address: Al Rashid Building, Fahad Al Salem Street, Ground Floor, Kuwait City, Kuwait O: R: xxx : kwiabpk@piac.aero SITA: KWIABPK

3 Page Volunteers Coordinator Person assign to inform / call everyone at station in case of emergency Contact Person s Munir Abbas Khan Munir Abbas Khan (Main Person) Syed Javed Iqbal (Standby) O: R: : kwiuupk@piac.aero SITA: KWIUUPK Address: Al Rashid Building, Fahad Al Salem Street, Mezzanine & Ground Floor, Kuwait City, Kuwait O: R: : kwiuupk@piac.aero C: O: HELPING STATIONS Helping Station-1 Dammam Helping Station-2 Bahrain Contact Person s O: F: : dmmuupk@piac.aero SITA: DMMUUPK Address: P.O. Box 392 Alkhobar O: F: : bahuupk@piac.aero SITA: BAHUUPK Address: P.O. Box 817, Manama 304, Kingdom of Bahrain

4 Page CIVIL AVIATION / AIRPORT AUTHORITIES Contact Person s Civil Aviation Authority Emergency Operation Center (EOC) Airport Manager Air Traffic Control Airport Fire & Rescue Immigration Directorate General of Civil Aviation Police / Fire / Ambulance Deputy Director of Kuwait International Airport Affairs Chief Movement Control Centre Section Duty Officer/24 Hours Chief of Immigration Kuwait Intl. Airport O: F: : isc@kuwait.airport.com.kw Address: P O Box 17, Safat Kuwait O: O: F: O: F: O: F: O: F: TRANSPORTATION /CAB SERVICES/COACH SERVICES/BUS SERVICES Ambulance Services Duty Officer O: O: Buses Address: Murqab, Kuwait Kuwait Public F: Transport Co. : info@kptc.com.kw O: Taxis City Limo Kuwait International Airport (Arrival)

5 Page HOSPITAL & MEDICAL DOCTORS / MORGUES Hospitals Farwaniya Hospital O: Poison Control Centre Farwaniya Hospital O: FAMILY SUPPORT AGENCIES Family Support Agencies N/A O: xxx Red Cross O: Funeral Home / O: Sabah Hospital Morgues PSYCHOLOGISTS Psychologist Psychiatric Centre O: Photographers Kuwait News Agency (KUNA) O:

6 Page CIVIL ADMINISTRATION / ARMED FORCES Duty Officer Local Administration Civil Defence Operations O: Police Emergency O: Gas O: xxx Electricity O: Flight Enquiry O: Police Railway Inquiry O: xxx Telephone Inquiry O: Civil Defence O: Fire Brigade O: Bomb Disposal O: Airport Police / O: Director of Security Force F: Security Agencies Police Emergency O: HQ EMBASSIES / AIRLINES S.No. Location / Item Contact Person s Embassy (Provide contacts of all important embassies) Airlines (Provide contacts of all important airlines) Pakistan Embassy Kuwait Embassy of UAE Embassy Of Bahrain Embassy of KSA O: /51 F: parepkwt2qualitynet.net Address: Jabriya, Block.11, Plot 46, St.101, Villa 07, Kuwait O: F: O: F: O: F: Kuwait Airways O: Air China O: Qatar Airways O: Emirates O:

7 Page LOCAL INFORMATION S. # Description Information Local Time GMT Electrical Voltage 220 Volts 50Mhz Electrical Plug Type British Standards Visa Requirements Inoculation Requirements Banks / Financial Institutions Banking Hours Personal Security Requirements Visa on arrival to selected Nationalities such as American, British/GCC Nationals, but mostly through sponsorship basis Medical Examination is Mandatory for Work/Family Visas National Bank Of Kuwait (Fahad Al Salem Street Branch) Mr. Hamad H AlShakhs Corporate Banking Group Officer O: F: : hamads@nbk.com Commercial Bank of Kuwait (Salhiya Branch) O: F: bm30@banktijari.com hours (Sun-Thu) hours (Sun-Wed) Airport: 24 hours None.

8 Page CONTACTS OF EMERGENCY RESPONSE CENTRE (ERC) KARACHI (Country/City ) Capt. Syed Hamid Abbas Gardezi Director Safety Management / Emergency Director Tariq Moen Deputy General Manager ERP Sajid Qayyum Manager Family Assistance Muhammad Ali Safir Asstt. Manager Family Assistance Khursheed Ahmed Khan Sr. ERP Officer Ayesha Ambreen ERP Officer Emergency Response Planning (ERP) Team C ell No Tel Off , , , Tel Home xxx Fax No Telex KHIOFPK khiofpk@piac.aero Cell No Tel Off , Tel Home Telex KHIERPK tariq.moen@piac.aero Cell No Tel Off Tel Home sajid.qayum@piac.aero Cell No , Tel Off Tel Home safir.ali@piac.aero Cell No Tel Off Tel Home khursheed.khan@piac.aero Cell No Tel Off erp@piac.aero

9 Page CONTACTS OF EMERGENCY RESPONSE CENTRE (ERC) KARACHI (+92.21) LOCATION TEL DIRECT FAX / SITA CHAIRMAN/SVP S INT COM / ERC Ext: 38 JTC INTER COM ERC Ext: 288 MEDIA ROOM / ERC MEDIA ROOM / ERC EMERGENCY CALL CENTER / ERC 43808, For EMERGENCY CALL CENTER / ERC 43809, EMERGENCY CALL CENTER / ERC 43805, EMERGENCY CALL CENTER / ERC 43798, EMERGENCY CALL CENTER / ERC 43828, EMERGENCY CALL CENTER / ERC 43818, EMERGENCY CALL CENTER / ERC 43832, EMERGENCY CALL CENTER / ERC 43833, EMERGENCY CALL CENTER / ERC COMMUNICATIONS ROOM / ERC OPS ROOM / ERC OPS ROOM / ERC OPS ROOM / ERC OPS ROOM / ERC OPS ROOM / ERC OPS ROOM / ERC OPS ROOM / ERC OPS ROOM / ERC OPS ROOM / ERC Incoming Calls by PIA Field Team Members (OG) erc@piac.aero SITA: KHIERPK H.O Extension of ERC 44 ERC (44372)

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