2013 ACI-NA Business Information Technology Conference Agenda
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1 2013 ACI-NA Business Information Technology Conference Agenda April 22-24, 2013 Hilton Portland & Executive Towers Portland, OR Sponsors Host Airport #acinapdx 1
2 Monday, April 22, :00am 5:30pm 8:00 8:45am 8:30 8:45am 8:45 10:15am 10:15 10:30am 10:30am 12:00pm 12:00 1:00pm 1:00 1:30pm Registration Continental Breakfast Welcome and Opening Remarks Business Information Technology Committee Linda Dyson, Senior Manager, Technology Infrastructure/Operations, Port of Portland BIT Session: Baggage Reconciliation Systems and IT Infrastructure Traditionally, Baggage Reconciliation Systems (BRS) provide airlines an automated way to confirm when and where baggage is loaded but only for the last 50 feet of the journey. Many times, information on the rest of that bags journey is unknown. Why is that important for the airport? What about collecting other baggage information on each bag? Explore a variety of ways that a BRS and other baggage scanning projects can yield a rich and deep view into the airport operations. Theresa L. Weiss, Ramp Systems Manager, Dallas/Fort Worth International Airport Frank Barich, President/Owner, Barich, Inc. Dale Rooney, Chief Information Officer, Greater Toronto Airports Mark Stokes, Business Unit Manager, Brock Solutions BIT Session: The Nuts & Bolts of an IT Strategic Plan This session will address the nuts and bolts of developing, selling, executing and maintaining an airport IT strategic plan. The panel will discuss how their airports have mapped and determining important IT business capabilities. John Payne, Principal, Pueblo Technology Group, Inc. Jim Miller, Director of Enterprise Architecture, Denver International Airport Dominic Nessi, Chief Information Officer, Los Angeles World Airports Dave Ruch, Director Information Systems, Minneapolis - St Paul International Airport Lunch BIT short Session: The FCC and your Wi-Fi spectrum The Capacity and Customer Service Potential of Unlicensed Spectrum Earlier this year, the FCC caught the Wi-Fi community by surprise when they announced plans to free up 195 megahertz of wireless spectrum in the 5 gigahertz band to help #acinapdx 2
3 increase Wi-Fi speeds and alleviate congestion in high-traffic areas; like airports. FCC Chairman Julius Genachowski has said that the effort is expected to increase Wi-Fi speeds by at least 35 percent. What will this anticipated unleashing of unlicensed spectrum mean for airport connectivity, and how can airports get prepared to use this new channel? 1:30 3:00pm 3:00 3:30pm 3:30 5:00pm 5:30 7:00pm Eric Isherwood, Director Airport Business Development, Boingo Wireless Scott Phillips, President/CEO, Advanced Wireless Group, LLC. Airport Roundtable (Open to All Registered Attendees) Don t pass up the opportunity to participate in the Airport Roundtable and engage in candid discussions with your peer airports. This perennially popular session allows airport and associate members an opportunity to hear about ongoing airport IT projects and airport development throughout the ACI-NA airport membership. BIT Session: Airports and their SCADA Systems Airports are complex mini-cities with an increasing scale of disparate systems running the infrastructure of these operations. This session will discuss what trends are being seen in airports today and an overview of security in SCADA systems. Dr. John McCarthy, ServiceTec Global Services Ltd Dr. Leigh Armistead, President, Peregrine Technical Solutions, LLC Chris Gray, Manager Real-time Industrial Solutions, Cogent Industrial Technologies Ltd. Welcome Reception Whether this is your first or 50th ACI-NA conference, catch up with old friends and make new ones at ACI-NA s welcome reception. It s the perfect time to find out how your colleagues are doing in our ever-changing regulatory and operational environment. Location: Entertainment: Pavilion Ballroom (2nd floor) Boy and Bean (Provided by Port of Portland) Boy and Bean are a Portland based swing/jazz trio featuring Luke Short on guitar and vocals, Amber Short on vocals and Andrew Jones on upright bass. Depression era music is Boy and Bean s primary musical focus covering songs by artists such as The Mills Brothers, The Boswell Sisters and Ella Fitzgerald. #acinapdx 3
4 Tuesday, April 23, :30am 5:00pm 7:30 8:45am I Panelists: 8:00 8:45am 8:55 9:20am 9:20 10:00am Speaker: 10:00 10:30am 10:30am 11:45pm 11:45 1:30pm Facilitator: Speaker: Registration WBP/Associates and CFOs Breakfast Roundtable on Procurement (Open to all ACI-NA WBP/Associate members, airport directors, and airport CFOs) Kevin Dolliole, Senior Vice President, Unison Consulting, Inc., Chair, ACI-NA WBP/Associates Board Dale Feldpausch, Chief Financial Officer, Capital Regional Airport Brian Gabel, Vice President and Chief Financial Officer, Greater Toronto Airports Patrick Heck, Chief Financial Officer, Denver International Airport Bobbi Matthews, Senior Manager of Administrative Services, Port of Portland, President, NIGP, The Institute for Public Procurement Continental Breakfast Welcome and Opening Remarks Greg Principato, President, ACI-NA David N. Edwards, Jr., President and CEO, Greenville-Spartanburg Airport District, and 2013 Chairman, ACI-NA Board of Directors Bill Wyatt, Executive Director, Port of Portland General Session 1: State of the Industry The last few years have been some of the most trying for airlines and the aviation industry as a whole. This session will present the perspective of a major aircraft manufacturer of what has happened and what the future might hold for the industry. Brian Gabel, Vice President and CFO, Greater Toronto Airport Robert M. Peterson, Chief Analyst - Technical Fellow, Aviation System Analysis Business Development and Strategy Integration, Boeing Commercial Airplanes Concurrent Session: Talent Management: I Cloud Based Systems (Joint IT & HR) Portland International Airport business case example designed to build awareness of; How to develop HR technology strategy; the advantages of using cloud computing (SaaS) solutions; the power of HRIT collaboration; the Portland example and lessons learned; and Outcomes and ROI. James Trujillo, Senior Manager, Human Resources, Portland International Airport Rico Kmetz-Gonzalez, IT Program Manager, Business Solutions, Port of Portland Luncheon with Keynote Speech #acinapdx 4
5 I Keynote Speaker: 1:30 2:30pm Speaker: 2:30 3:00pm 3:00 4:00pm 4:00 5:00pm Ted Cullen, Corporate Services Director of Operations, Nike BIT Session: A Message from the Frontline on Cybersecurity Hord Tipton will discuss the issues shaping the threat landscape and cyber security workforce of today and the future. Providing insight into the 2013 (ISC) 2 Global Information Security Workforce Study, the largest global survey of cyber security professionals, Tipton will cover the skills in demand, top threats, emerging technologies, hiring trends, and more. Dominic Nessi, Chief Information Officer, Los Angeles World Airports Hord Tipton, Executive Director, (ISC) 2 BIT Session: What is Surface CDM? Collaborative Decision Making (CDM) is a joint government/industry initiative aimed at improving air traffic flow management through increased information exchange among aviation community stakeholders. Surface CDM, or S-CDM" facilitates the exchange of data between the airport, operators (includes airlines, business and general aviation) and air traffic management system. Although CDM is applicable to all phases of flight, the S-CDM concept is dedicated to surface management. It is a process that enables the Airport and Stakeholders the ability to make operational decisions collaboratively, thus improving surface traffic management, reducing delays on movement and non-movement areas, and enhancing safety, efficiency and situational awareness. This session explores the history of S-CDM, its goals and objectives, and it's progress to date. The outcome of this session is to enhance awareness of the potential behind S-CDM and to begin an on-going dialogue, as the FAA continues to push for nationwide adoption. Jim Miller, Director of Enterprise Architecture, Denver International Airport Frank Barich, President/Owner, Barich, Inc. BIT Session: BIG DATA Roundtable (Open to All Registered Attendees) BIG DATA. Is it real and, if so, what does it mean for me? Most (if not all) of our attendees have most likely asked themselves these questions. It s impractical to expect that we will provide a complete answer to these questions, but in the final session of the day, we will attempt to provide a basic idea of what BIG Data is and generate some discussion on how airports might approach the topic, should it come up. Ashley Raiteri, Principal Data Science Artist, SITA Dave Wilson, Chief Technology Officer, Seattle-Tacoma International Airport #acinapdx 5
6 Wednesday April 24, :30 11:00am 7:30 8:30am 8:30 9:30am 9:30 9:45am 9:45 10:45am Registration Continental Breakfast Concurrent Session: PCI Compliance (Joint IT & Finance) Does PCI apply to my airport? Make no mistake; the answer to that question for every airport (as well as many ACI-NA Associate Members) in attendance is YES. And for many, you have to apply PCI standards for more than one perspective. On this panel we are excited to have a representative from MasterCard Worldwide as well as a representative of the airline industry. Expect a basic overview of PCI within the airports environment, upcoming compliance dates, and updates from the frontlines of the PCI Council. Additionally, updates will be provided on IATA s Common Use PCI Trials. Kiel Barnekov, Manager, IT Projects/Programs, Greater Orlando Airport Joshua Knopp, CISSP, Business Leader, MasterCard Worldwide Peter Maeder, PCI DSS Program Manager, Industry Financial Services, IATA Concurrent Session: Intel s Mobility Vision for Travel (Track: IT & Finance) Intel is the world's largest semiconductor chip maker, based on revenue. This session will look into Intel s mobility vision and how it s a major component of their strategy. The goal is to deliver a seamless, secure experience for customers across a wide spectrum of devices by putting user experience first. There are a growing number of business applications. Attendees will have the opportunity to view a video analytics demonstration in a concessions scenario where a mobile device will be used to enable personalized and targeted offers and electronic payment. 10:45 11:00am 11:00am 12:00pm John Payne, Principal, Pueblo Technology Group, Inc. Breck Parkinson, Enterprise Segment Marketing Manager, Intel Corporation Jason Kennedy, Director, Marketing & Product Management, Intel Corporation BIT Session: Small Airports IT and Emergency Response Solutions This session will discuss emergency operations & management and how Airport IT Departments are involved with the process. The session will also focus on creating policy and providing free training opportunities for all airport employees on this specific topic. Linda Dyson, Senior Manager, Technology Infrastructure/Operations, Port of Portland #acinapdx 6
7 Kori Nobel, Emergency Program Manager, Port of Portland Kyle Mobley, Aviation IT Manager, Oakland International Airport 12:00 12:15pm Box Lunch 12: pm Airport Tour Portland International Airport and Headquarters Building Transfer to Portland International Airport Bus departs from downtown Hilton Hotel at 12:15pm 1:00 3:00pm 3:15pm Tour of Headquarters Building and Concessions Program Buses leave Portland International Airport for Hilton Hotel #acinapdx 7
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