2017 Overview and 2018 Outlook

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1 2017 Overview and 2018 Outlook, Giovanni Lenti Head of Network Operation Services 24 Jan 2018

2 Traffic and ATFM delay 2017 vs 2016 YEAR TOTAL TRAFFIC TOTAL ATFM DELAY AVG DAILY DELAY ,605,942 flights 15,889,545 min 43,533 min ,191,903 flights 15,576,691 min 42,559 min + 414,039 flights in 2017 vs ,854 mins in 2017 vs 2016

3 2017 ATFM delays by ACC Avg daily delay

4 2017 ATFM delays by Airport Avg daily delay

5 Main ATFM delay & regulation reasons 2017 vs 2016 REASON 2016 DELAY W - Weather 4,525,651 C - ATC capacity 3,913,861 G - Aerodrome capacity 2,935,150 S - ATC staffing 1,393,534 I - ATC Industrial action 1,068,346 P - Special Event 838,251 O - Other 384,896 T - ATC Equipment 174,398 V - Environmental Issues 159,586 M - Airspace Management 125,504 REASON 2017 DELAY (+/- gap) W Weather 5,203,358 (+ 677,707) C - ATC Capacity 4,572,842 (+ 658,981) G - Aerodrome Capacity 2,302,198 (- 632,952) S - ATC staffing 1,585,109 (+191,575) I - ATC Industrial Action 743,278 (- 325,068) P - Special Event 420,346 (- 417,905) O Other 227,967 (- 156,929) T - ATC Equipment 393,883 (+ 219,485) V - Environmental issues 151,102 (- 8,484) M - Airspace Management 192,231 (+ 66,727)

6 So what? Although the 0.5 min/flight target (en-route) not achieved (0.88) and considering the high traffic increase and all ATFM delay causes, hampering an optimal traffic management (sustainable delays), the Network was able to react sufficiently to the numerous challenges. NM on the frontline together with stakeholders to mitigate Standing still is forbidden, work to be done on delay root causes Recruitment plans and social conflicts resolution are fundamental to reduce most of the delay causes as well as: airport slots distribution vs effective airport and ATC capacity airspace and transition plans aimed at increasing capacity.

7 traffic and ATFM delays

8 NM delay saving During RP2 NM committed to save: 10% of the total en-route ATFM delay/year and 5% of the total APT arrival delay/year (internal target) En-route 14%, equivalent to approx 1,500,000 min delay saved by NMOC staff slot list manipulation 12% + accepted rerouteing proposals 2% APT arrival 8.6%, equivalent to approx 600,000 mins delay saved by NMOC staff slot list manipulation

9 Greek Airports Airport function in NMOC established NM supports the Hellenic Slot Coordination Authority by monitoring of airport slots and management of slot allocation within the arrival regulations. Arrival traffic + 4.3% Delays unchanged

10 E-Helpdesk Busiest day: Sunday 30 July 2017: 1,598 E-Helpdesk requests Monthly e-help requests Summer18 planned FP/FM merged helpdesk in NMOC

11 Flight Efficiency Evolution Best result ever - Absorbing crisis areas and disruptions impact 11

12 Free Route Airspace 12

13 FPL automatic processing Joint efforts of NM (implementation of FPL back office by NM staff + NTS) with CFSPs and AOs, aimed at reducing errors in FPLs. 98,2% (all time record) of FPLs automatically processed without manual intervention from NMOC IFPS staff Target 99% - a real challenge! NM policy to deploy former IFPS staff in NMOC Flow Domain (starting FP/FM combined helpdesk/e-helpdesk).

14 Formidable Shield event 1: 25 th Sept 2017 with westbound NAT tracks

15 Formidable Shield affecting NAT flights Monday 25 September :20 UTC

16 28 Nov 2017: overflights via Baghdad ACC via UM860 and UM688

17 13 Nov: Mamma Mia! 2017 poor performance

18 Outlook 2018 on ATFM delays according to info available Weather - Increasing delay trend France - Social and staffing issues are likely (mainly LFMM - plan) EDUU (Karlsruhe) Staffing issues will continue, slight improvement expected during the year Delay Optimisation, 4ACC initiative MUAC (Maastricht) Some staffing issues may aggravate airspace saturation 10% capacity increase DECO sectors NMOC MUAC Fmp enhanced collaboration Spain - stable situation Improvement depending on resolution LFBB-LECB interface negotiation (ongoing) Canaries delay mitigation before S18 by NM/ENAIRE Greece stable enroute critical for airports (ATC staffing), capacity increases likely Airports EHAM, EGLL, EGKK, LTBA/FJ

19 Main special events in 2018 that may cause ATFM delay LFBB ACC reorganisation of upper airspace March LECB/LECM/LFBB interface March EDYY DECO sector group April EHAM/EDYY Mil exe Frisian Flag - April EGTT TMA South (EGLL/EGKK approach sectors) ExCDS April GMMM New ACC/system Agadir April EGTT TMA East ExCDS June Baltic Sea - Mil exe Baltops 2018 June ES/EN/Baltic Sea Mil exe Trident Juncture - Oct/Nov Istanbul new Airport 29 th Oct

20 19 th Jan 2018 A day to remember: 1 st ATFM regulation via B2B On Friday 19 th Jan 2018 at 0930 lt, MUAC FMP created the first ATFM regulation proposal via B2B NMOC checked the regulation and acknowledge it. Step forward to release NMOC and FMP staff from waiting time by phone Faster coordination, time saving

21 Thank You

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