The A esta on of Ini al Cabin Crew Training course

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1 Welcome to Heathrow Avia on Academy, a leading provider of Avia on and Air Cabin Crew prac cal training in the UK. If you are concerned with the lack of experience, been refused by an airline, looking to change or start your career in the exci ng world of Avia on, then we can help. Fast track your career and increase your employment prospects by enrolling in the A esta on of Ini al Cabin Crew Training course. The A esta on of Ini al Cabin Crew Training is a 6 days ini al safety training course, recognised and approved by the UK Civil Avia on Authority, the European Avia on Safety Agency (EASA) and the Airlines themselves. This course is delivered for us by our affiliate partner who is fully licenced by the Civil Avia on Authority (CAA) in the UK to deliver the programme. All successful candidates receive an A esta on of Ini al Cabin Training which remains valid for 5 years. Our purpose is to help people and organisa ons develop their skills for personal and economical growth. We support the principle of equal opportuni es and are fully commi ed to mee ng the needs of our students. We want students of all backgrounds and abili es to gain success and progress in their careers with our specialist courses, which are unique in many aspects. We aim to offer high standards in training by combining the latest technologies available with highly experienced instructors from the industry.

2 Heathrow Avia on Academy is a global skills development and training organisa on located at London Heathrow. Heathrow Avia on Academy and its sister concerns have over 15 years of experience in the higher educa on and training sector both in the UK and overseas. Our courses are delivered across the UK and selected des na ons overseas. The A esta on of Ini al Cabin Crew Training course If the jet-set life style of an air cabin crew a racts you, with high earning poten al, career prospects and opportunity to see the world, then this is the ideal career to consider. The A esta on of ini al Cabin Crew training course is an ideal entry route into the industry and combines both theory and prac cal sessions. The Course typically consists of a 1 day precourse study and 6 days in a classroom along with wet drills which are delivered in a swimming pool. The course includes all the generic safety modules that are tradi onally provided by the airlines, to the same professional standard as the airlines, but now available as an independent qualifica on, and transferable to all UK and European airlines. A cabin crew job will not only give you opportuni es to travel the world whilst benefi ng from high earning poten al but also has prospects for career development and great benefits. Recruitment within the industry is at an all me high and the best way to show your commitment to becoming cabin crew is to take the ini a ve and develop your professional skills and knowledge before you apply for a job. This will demonstrate to your prospec ve employer that you not only have the required knowledge but also have a true passion and determina on to thrive in this industry! Course Highlights & Benefits Ÿ 6 Days intensive course with pre course study covering a full range of theory and prac cal sessions resul ng in the A esta on of Ini al Cabin Crew training. Ÿ The a esta on is recognised and approved by the UK Civil Avia on Authority, the European Avia on Safety Agency (EASA) and the Airlines themselves. Ÿ Increase your exposure and employment prospects and beat the compe on Ÿ Gain in depth knowledge and skills needed and fully understand the life of a cabin crew Ÿ Course aimed at candidates from various backgrounds and age wishing to change or start their new career as Air Cabin Crew Ÿ Delivered by qualified and experienced instructors in accordance with UK CAA and EASA guidelines Ÿ Course can be delivered anywhere in the UK and selected overseas des na ons Ÿ Apply to any airline and demonstrate that you are their ideal candidate

3 Course Content Module 1- Avia on Regula ons and Passenger Handling Avia on language & terminology, Theory of Flight & Meteorology, CAA & EASA, CC Responsibili es & Medical fitness, Iden fying areas of responsibility, Chain of Command Boarding, Arming doors, In flight and landing procedures Module 2 - Human Factors and Crew Resource Management A day in the life of CC, Human Factors, A tudes & behaviours, Stress & stress management, Fa gue, Situa onal awareness/informa on acquisi on, Hudson River case study Module 3 - Safety and Emergency Procedures Defini on/type of Emergency, Planned emergencies, Ditching, Crowd control/psychology, Turbulence, Pilot incapacita on, Decompression Module 4 - Fire and Smoke/Survival Training Fire indica ons, triangle of fire & coordina on, Fire loca ons & generic drills, Ground based emergency services, Search & Rescue, Survival Module 5 - (Prac cal) Survival recap/wet drills/ftl Flota on equipment, Wet drill brief, Ditching prac cal, Flight Time Limita ons Module 6 - Aero Medical First Aid (2 days) Session 1 Primary & secondary survey, The unconscious passenger, First Aid kits, Cardio Pulmonary Resuscita on, Shock, Fain ng, Eustachian tubal func on, Heat Stroke, Sunstroke, Airsickness, Choking, Asthma, Anaphylaxis, Hyperven la on Module 7 - Aero Medical First Aid (2 days) Session 2 Burns and scalds, Wounds, Fractures & so ssue injuries, Cardiac condi ons, DVT/Strokes, Emergency childbirth, Death on board, Diabetes, Epilepsy, Cosmic Radia on Circadian Rhythm/Fa gue/sleep

4 The Tradi onal Route Vs The A esta on Route Tradi onal Route- Tradi onally all of the required knowledge has been passed on by the airlines themselves in one big intensive course las ng typically 3-5 weeks. The subject areas are loosely the same for all airlines. But the running order, structure, and content of the ini al training course has varied from one airline to another. Each airline has gained approval for it's own par cular way of doing things in the cabin, and its own par cular way of training new crew. As a part of that training process, the trained crew must a ain an 'A esta on' to say they understand the generic part of the training - i.e. the aspects of their course which would apply to all airlines and all aircra types. Tradi onally in the UK this has been included in the airline training. The A esta on Route - A New Opportunity In mainland Europe the process is more modular. The modern way is for crew to gain the 'A esta on' course themselves and then approach the airlines already part qualified. The airlines then top up that training with their own company specific procedures and then the aircra type you are allocated to. Increasingly UK airlines are re-structuring to enable them to recruit new crew who are similarly already part qualified. It makes their training process shorter, saving them money and ge ng you flying quicker. This allows you to have a head start over the other applicants, if you a end an airline recruitment day or an interview, already in possession of this real qualifica on. It demonstrates your commitment to your career, proves you can pass CAA regulated tests, and makes you a much more employable candidate. We offer the 'A esta on' of Cabin Crew Ini al Training as an independent course - Your chance to invest in your own career. This is not to be confused with other college based courses. The A esta on is a true qualifica on, is regulated by the Civil Avia on Authority, and is the same as possessed by all cabin crew flying with European registered airlines. TRADITIONAL ROUTE APPLY TO AIRLINE SELECTION DAY SAFETY & EMERGENCY PROCEDURES FIRE & SMOKE FIRST AID WET DRILLS SECURITY & DANGEROUS GOODS CRM ATTESTATION ROUTE OPERATOR CONVERSION AIRCRAFT CONVERSION CUSTOMER SERVICES FLY ENROL ON THE COURSE GAIN THE ATTESTATION APPLY TO AIRLINE

5 The following documents are required to apply for the course Completed Applica on form signed by the applicant, accep ng the terms and condi ons (applica on form available to download) Passport Copy Educa onal Cer ficates (in English) Appropriate tui on fees to be paid as stated on ini al offer le er Minimum age of 18 with good level of medical fitness and a clean record

6 INDUSTRY ENTRY STANDARDS Generally a degree or postgraduate qualifica on is not required for entry into work as a cabin crew member. Instead, most airlines require a good secondary educa on with proficiency in English and Maths. Being in Possession of the A esta on of Ini al Cabin Training will be an advantage. Applicants must be a minimum of 18 years of age to apply to an airline and must be medically fit and have a clean record. Studying a degree, HND or founda on degree in one of the following subjects may also be useful in showing the airline that you have an interest in this area: 1: Hospitality Management 2: Leisure and Tourism Management 3: Travel 4: Customer Service Being able to speak other languages may be par cularly useful and this could put you at an advantage against other candidates. The majority of airlines have a list of requirements for selec on of Cabin Crew and this includes candidates demonstra ng a genuine interest in pursuing a career in cabin Crew along with the following: 1: Minimum age of 18, in some cases 21 2: Good standard of health and fitness 3: Minimum height requirement of 5 1 inch up to maximum of 6 1 (this may differ depending on airlines) in the UK it is o en measured as reach rather than height 4: Good hearing and eyesight, although glasses and contact lenses are allowed 5: Valid passport 6: Clean record 7: Medical examina on (some airlines may not require this) 8: Ability to swim at least 25 metres unaided

7 Recruitment is at an all me high within this industry and airlines are constantly looking for crew members to join their team. This is a highly-compe ve profession with high earning poten al and candidates compete for jobs, including new entrants to those with a significant amount of relevant experience. Airlines recruit throughout the year and it is important to make applica ons to a number of airlines. A er building up your experience as a crew member, there will usually be an op on to either apply for promo on as an on board manager or there could be an invite from the airline for other senior posi ons depending on your track record, previous qualifica ons and abili es. Promo on for air cabin crew is based on experience and performance. Each airline provides its own structured training programme for new entrants and invests in the professional development of its crew members. It typically lasts between four to seven weeks (less if you already have the A esta on) and the primary focus of the training is passenger safety, including the aircra 's safety equipment and emergency procedures, security and first aid. Basic star ng salaries for air cabin crew vary depending on the country, airline and factors such as experience, grade, domes c or interna onal flights, long haul or short haul flights etc. Addi onal allowances and incen ves may be received on top of the basic salary. Air cabin crew with experience can expect high earning poten al. Some airlines will offer addi onal allowances on top of base pay for the number of languages spoken. Many airlines also offer overnight payments for nights spent away from home. The majority of airlines offer free flights to cabin crew on domes c flights and some offer free or heavily discounted interna onal flights. There is usually a policy for discounted travel for immediate family and spouses.

8 For an application form and further information on the admissions process and requirements, please refer to our website or us at

9

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