THE PERFECT TEAM FOR EVERY STOP.

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1 THE PERFECT TEAM FOR EVERY STOP.

2 The perfect Team for every Stop From ticketing to operations - with AHS as your reliable and competent partner you will be in good hands right from the beginning. All our services are according to AHM 810. Like a pit stop at Formula 1, safety, reliability and speed are the most important requirements for handling the turnaround of your aircraft. We are your partner on the ground! Whether passenger or cargo handling, lost and found services or IATA ticketing, whether you are a regional carrier or a global player: we are the experienced one-stop shop for all your needs. As one of Germany s leading Handling Company we are offering excellent and high quality services at 15 German airports.

3 AHS Group in Germany The Locations and Contacts of our Network hamburg AHS Hamburg Aviation Handling Services GmbH Airport Terminal 1 D Hamburg Station Manager: Mr A. Opitz bremen berlin AHS Bremen Aviation Handling Services GmbH Flughafenstraße 21 D Bremen Station Manager: Mr A. Abitzsch AHS Hannover Aviation Handling Services GmbH Airport Terminal C D Hannover Station Manager: Mr T. Breckerbohm AHS Düsseldorf GmbH & Co. KG Airport Terminal B D Düsseldorf Station Manager: Mr B. Obalek AHS EuroGround GmbH & Co. KG Terminalring 1 D Düsseldorf Station Manager: Mr M. Latta AHS Berlin Aviation Handling Services GmbH Airport Berlin-Schönefeld D Berlin Station Manager: Mrs D. Janek AHS Köln Aviation Handling Services GmbH Flughafen Terminal 1 D Köln Station Manager: Mrs A. Stöpfer AHS Frankfurt GmbH & Co. KG Airport Terminal 2 D Frankfurt Station Manager: Mr T. Worst AHS München Aviation Handling Services GmbH Postfach D München Station Manager: Mr A. Stitterich SGS Stuttgart Ground Services GmbH Postfach D Stuttgart Station Manager: Mrs A. Fischer AirPart Nürnberg GmbH Airport Nürnberg D Nürnberg Station Manager: Mr J. Bruns köln euroground frankfurt stuttgart F friedrichshafen hannover nürnberg münchen leipzig ASD Airport Services Dresden GmbH Airport Dresden Terminal D Dresden Station Manager: Mr S. Weinmann dresden ASL Airport Services Leipzig GmbH Terminalring 13 D Leipzig Station Manager: Mr S. Weinmann ASF Airport Services Friedrichshafen GmbH Am Flughafen 64 D Friedrichshafen Station Manager: Mr M. Rosenthal

4 Passenger Services Check in, Boarding and Baggage Tracing Our staff from the passenger services department assures a smooth process for your passengers and their luggage, both at the check-in desk and gate as well as at the lost and found counter. We represent your interests at the airport and we are the first contact point for your guests, hence their wishes and needs have top priority for us. Some of our services: Check-in in various DCS systems and gate services Excess baggage handling Auxiliary services Lost and found services Unaccompanied minors services Operations Safety is Our First Priority Our well trained employees in Operations make sure, that your flights are handled safely, punctualy, with high quality and according to your specific requirements in order to assure an ontime turnaround. Our staff coordinates the communication and processes between all involved parties and suppliers, while at the same time taking care of your crew and their needs. The attention we pay to safety and quality is our highest priority! Some of our services: Load Control / Weight & Balance Preparation of flight-related documents / Crew briefing Ramp Supervision and Ramp Coordination ULD Management Walk Out / Push Back Assistance Crew Transport and Assistance

5 Tickets & Service Our IATA Experts on the Scene Rebooking flights, taking care of your passengers in case of cancellations, selling tickets or taking care of flight-related auxiliaries, our IATA professionals at the ticket desk look after your passengers and their needs. Some of our services: Ticket sales Excess baggage handling Auxiliary services Rebooking and cancellation services Flight irregularity services Tour operator services conciairge by AHS Our customized Services Conciairge - Executive Handling by AHS is your experienced partner for all flight related matters, starting with priority and special services for you as a passenger to a complete VIP handling of your aircraft. Feel free to contact us in case of questions or for an individualized offer. Priority Service: Priority check in Fast lane security check Access to airport lounge Hotel reservation Executive Handling: VIP Service Operations / Ramp Supervision Weather / NOTAM Briefing ATC- and Slot Coordination Arrange of chauffeur services Arrange of hotel reservations Access to VIP Lounge Cleaning, Catering, Fuel and de-icing

6 Our Customers at a Glance The Airlines of the AHS network The Sales Team Our Service Professionals Our Marketing& Sales team is located at the AHS Headquarter at Hamburg airport Prof. Dr. Martin Roll Managing Director (Chairman) Uta Kretschmar Britta Mertesdorf Nadia Haijoubi Benjamin Brötzmann Amélie Charisius Managing Director Stephan Schöne Juliane Patow Among our more than 130 customers are globally operating full service airlines, low-cost carriers as well as regional airlines. Adria Airways Croatia Airlines Aegean Airlines Czech Airlines Aer Lingus Danish Air Transport Aeroflot DC Aviation Aeroflot-Don Delta Air Lines Aeronova Denim Air Afriqiyah Airways Eastern Airways Air Alps Aviation EasyJet Air Astana Edelweiss Air Air Bucharest Egyptair Air Cairo El Al Air China Ellinair Air Dolomiti Emirates Airline Air Europa Enter Air Air France Evelop Air Malta Etihad Airways Air Nostrum Etihad Regional Air Serbia Eurofly Air VIA Eurowings AirExplore Farnair AIS Airlines FedEx Express Alba Servizi Finnair Alitalia Flybe All Nippon Airways FlyEgypt Arkia Israel Airlines Freebird Airlines ASL Airlines France Germania ASL Airlines Ireland Germanwings ASL Airlines Switzerland GlobeAir Atlantic Airways Helvetic Airways Atlas Air Hi Fly AtlasGlobal HOP! Austrian Airlines HTM Jet Service Avanti Air Hyperion Aviation Belavia Belarusian Airlines Icelandair Binair Iran Air Blue Air Israir Airlines BMI Regional Jet2.com BRA Braathens Regional Jetairfly Brussels Airlines KLM Cityhopper Bulgaria Air KLM Bulgarian Air Charter Kuwait Airways Cargolux LOT Polish Airlines Carpatair Lufthansa China Eastern Airlines Mahan Air CityJet Malmö Aviation Condor Meridiana Corendon Mistral Air Neos Nesma Airlines Norwegian Air Shuttle Nouvelair Onur Air Orenair Pegasus Airlines Rossiya Royal Air Force Royal Air Maroc Ryanair S7 Airlines SAS Small Planet Airlines Smart Wings Sun Air of Scandinavia SunExpress SWISS Tailwind TAP Portugal Thomas Cook Airlines Thomson Airways Titan Airways TNT Airways Trade Air Transavia Airlines Transavia France TUI Airlines Nederland TUIfly TUIfly Nordic Tunisair Turkish Airlines TwinJet Ukraine International United Airlines Ural Airlines UTair Aviation Uzbekistan Airways Vueling Airlines WDL Aviation Welcome Air West Air Sweden Wind Rose Aviation Windrose Air Jetcharter Wizz Air WOW air Yakutia Airlines

7 Passengers & Flights The year 2017 of AHS Network in Numbers Nearly flights with more than 34 million passengers were handled by the AHS stations of our network in the last year. Flights out Passengers out AHS Hamburg AHS Bremen AHS Hannover AHS Düsseldorf AHS Berlin AHS Köln AHS Frankfurt AHS München SGS Stuttgart FMO Münster/Osn AirPart Nürnberg ASD Dresden ASL Leipzig ASF Friedrichshafen TOTAL

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