ISTA GUIDELINES FOR EMPLOYEE TRAVEL
|
|
- Oliver King
- 6 years ago
- Views:
Transcription
1 ZONAL FARE CONCEPT and DISCOUNTED FARE CONCEPT FOR EMPLOYEE DUTY TRAVEL Mileage system fare calculation principles L = Low, M=Medium, H = High zone fares: This is a system of fare calculations using fixed prices per segment of a journey. Uniform fares will be charged within fixed distance mileage bands/zones in Ticketed Point Miles (TPM). For each individual coupon one fare will be charged independent of the total routing. E.g. for two separate coupons for a journey MAD-ZRH-ATH, two separate fares must be charged, MAD-ZRH (TPM 771 Mileage Band/Zone 3) plus ZRH-ATH (TPM 1019 Mileage Band/Zone 3); the through TPM of 1478 (Mileage Band/Zone 3) cannot be used. One coupon can be issued for any through flight within each mileage band/zone, provided that there is no voluntary stopover, unless the Transporting Airline advises to the contrary. E.g. for a journey CPH-NCE, a) if the flight is non-stop, issue one coupon, using Mileage Band/Zone 3 fare; b) if the journey routes via PAR, but with no change of flight number, issue one coupon, using Mileage Band/Zone 3 fare, (this depends on each carrier) c) if the journey routes via PAR, but there are two different flight numbers, two separate coupons must be issued, and two separate Mileage Band/Zone fares charged, Mileage Band/Zone 2 plus Mileage Band/Zone 1. The total fare for the journey is the sum of the fares for each individual coupon. Finally, applicable taxes, fees and charges have to be added. For Fare Levels see separate Fare Levels section below. ZED Breakdown ZED = Zonal Employee Discount There are various fare levels applicable for each zone and/or eligible persons: Examples: YIDZL3R2/YIDCL3R2 = economy ID ZED Low Zone 3 Space Available adult/child YIDZM4R2/YIDCM4R2 = economy ID ZED Medium Zone 4 Space Available adult/child Y=Economy C=Business W=Premium Economy ID = Industry Discount adult ZL/child CL ZED Low adult ZM/child CM..ZED Medium adult ZH/child CH..ZED High Zones 1 9 (see below) R1 = Positive Space R2 = Space Available Space Available Economy class mandatory Space Available Business class optional Space Available Premium Economy class optional Confirmed Economy class optional Confirmed Business class optional Confirmed Premium Economy class optional Infant fare level is always ZI0 ISTA Guidelines 1 / 6 Effective 1 June 2017
2 MIBA Breakdown MIBA = Multilateral Interline Business travel Agreement Examples: YID00S1 = economy ID no fare Duty Travel Positive Space CID00S2 = business ID no fare Duty Travel Space Available YID50S1 = economy ID 50% discount Duty Travel Positive Space YIDMHzC1 = economy ID MIBA High Crew Travel Positive Space Y=Economy C=Business W=Premium Economy ID = Industry Discount 00 = No fare 50 = 50% Discount ML = MIBA Low MM = MIBA Medium MH = MIBA High Zones 1 9 (see below) S1=Duty Travel/Positive Space S2=Duty Travel/Space Available C1=Crew Travel/Positive Space Space Available Economy class optional Space Available Business class optional Space Available Premium Economy class optional Confirmed Economy class optional Confirmed Business class optional Confirmed Premium Economy class optional Mileage Band / Zones There are 9 mileage bands (referred to as Zones): Mileage band miles Mileage band miles Mileage band miles Mileage band miles Mileage band miles Mileage band miles Mileage band miles Mileage band miles Mileage band miles Agreed Fare Levels, Class and Eligibility for all fare types There is no length of service requirement for MIBA (Duty) Travel. For ZED (Leisure) travel on other airlines, employees must have at least six (6) months' service. Airlines have agreed bilaterally which ticket types, fare levels, classes, reservation entitlement and eligible persons are covered. In each fare type, airlines can agree to Business class, Premium Economy, or Economy class or all. ISTA Guidelines 2 / 6 Effective 1 June 2017
3 ZONE FARE LEVELS FOR MILEAGE BAND FARE TYPE There are three fare levels applicable for each zone: SPACE AVAILABLE - ZED FARE BASIS BUSINESS, PREMIUM ECONOMY & ECONOMY CLASS ZL ZM ZH Zone Distance in TPM* Premium Eco = W / Premium Eco = W / Premium Eco = W / C/W/YIDZL1R2 C/W/YIDZM1R2 C/W/YIDZH1R C/W/YIDZL2R2 C/W/YIDZM2R2 C/W/YIDZH2R C/W/YIDZL3R2 C/W/YIDZM3R2 C/W/YIDZH3R C/W/YIDZL4R2 C/W/YIDZM4R2 C/W/YIDZH4R C/W/YIDZL5R2 C/W/YIDZM5R2 C/W/YIDZH5R C/W/YIDZL6R2 C/W/YIDZM6R2 C/W/YIDZH6R C/W/YIDZL7R2 C/W/YIDZM7R2 C/W/YIDZH7R C/W/YIDZL8R2 C/W/YIDZM8R2 C/W/YIDZH8R C/W/YIDZL9R2 C/W/YIDZM9R2 C/W/YIDZH9R2 CONFIRMED ZED FARE BASIS - BUSINESS, PREMIUM ECONOMY & ECONOMY CLASS ZL ZM ZH Zone Distance in TPM* Premium Eco = W / Premium Eco = W / Premium Eco = W / C/W/YIDZL1R1 C/W/YIDZM1R1 C/W/YIDZH1R C/W/YIDZL2R1 C/W/YIDZM2R1 C/W/YIDZH2R C/W/YIDZL3R1 C/W/YIDZM3R1 C/W/YIDZH3R C/W/YIDZL4R1 C/W/YIDZM4R1 C/W/YIDZH4R C/W/YIDZL5R1 C/W/YIDZM5R1 C/W/YIDZH5R C/W/YIDZL6R1 C/W/YIDZM6R1 C/W/YIDZH6R C/W/YIDZL7R1 C/W/YIDZM7R1 C/W/YIDZH7R C/W/YIDZL8R1 C/W/YIDZM8R1 C/W/YIDZH8R C/W/YIDZL9R1 C/W/YIDZM9R1 C/W/YIDZH9R1 CONFIRMED MIBA FARE BASIS - BUSINESS, PREMIUM ECONOMY & ECONOMY CLASS ZL ZM ZH Zone Distance in TPM* Premium Eco= W / Premium Eco = W / Premium Eco = W / C/W/YIDML1S1 C/W/YIDMM1S1 C/W/YIDMH1S C/W/YIDML2S1 C/W/YIDMM2S1 C/W/YIDMH2S C/W/YIDML3S1 C/W/YIDMM3S1 C/W/YIDMH3S C/W/YIDML4S1 C/W/YIDMM4S1 C/W/YIDMH4S C/W/YIDML5S1 C/W/YIDMM5S1 C/W/YIDMH5S C/W/YIDML6S1 C/W/YIDMM6S1 C/W/YIDMH6S C/W/YIDML7S1 C/W/YIDMM7S1 C/W/YIDMH7S C/W/YIDML8S1 C/W/YIDMM8S1 C/W/YIDMH8S C/W/YIDML9S1 C/W/YIDMM9S1 C/W/YIDMH9S1 All flights over 9999 miles are via points en route and carriers operating such flights want each leg to be ticketed separately. E.g. LONSYD on BA should be issued LONBKK Mileage Band 7 + BKKSYD Mileage Band 6 PARPPT on AF should be issued PARLAX Mileage Band 7 + LAXPPT Mileage Band 6 ISTA Guidelines 3 / 6 Effective 1 June 2017
4 Children & Infants Children aged 2-11 (inclusive) pay 67% of the adult fare. Replace the Z in the fare basis with a C for child tickets e.g. YIDZL1R2 becomes YIDCL1R2 Infants (under 2) not occupying a seat will pay no fare. Fare basis is always ZI zero (e.g.yidzi0r1 or YIDZI0R2) regardless of fare level or zone ticketed. TICKETING INSTRUCTIONS 1. Self-ticketing Standard IATA tickets must be used and issued in accordance with IATA Resolutions 728 and 788 and Recommended Practice 1788 as required in the ISTA. Third Party Ticketing: Some airlines have arrangements to issue tickets to employees of other airlines, under the terms of the agreement between the employing airline, called the Authorising Airline, and the Transporting Airline. Special agreement must be obtained from the Transporting Airline in order to allow Third Party Ticketing. When ticketing is managed by a third party, the Tour Code must be used in accordance with the Resolutions and Recommended Practice noted above. 2. Flight class Box Ticketing shall be made for travel in class agreed. e.g. C, Y or W 3. Reservation status Box Confirmed : OK Space available: SA 4. Airline Box Intended Transporting Airline code shall be shown in the carrier box of each coupon 5. Fare basis / Ticket designator Fare basis: "C" or W or "Y" Basic designator: ID Fare type: ZL, ZM, ZH Mileage Band: 1 9 or ML,MM, MH Mileage Band:1 9 or Either 50 or 00 Classification Designator: S, C or R Reservation Entitlement: 1 = bookable 2 = standby Ticket Designator: ZEA = Adult, ZEC = Child, ZEI = Infant, etc e.g. YIDZL1R2/ZEA, YIDMM2S1,CID50S1, CID50C1, YID00S1, CID00S2, etc Child: YIDCL1R2/ZEC, YID50S1CH Infant: YIDMM3S1IN, YIDZI0R2/ZEI 6. Not valid after box Ticket validity can be maximum three months from date of issue. 7. Fare calculation Box For Zonal Fares, the fixed fare in USD for each coupon of the ticket must be shown in the fare calculation box. 8. Fare Box The total amount in USD or in the currency of country of commencement of journey 9. Eqv Fare Paid Box The total amount converted to currency of country of sale 10. Tax Boxes All applicable interlineable taxes/fees/charges must be collected and shown on the ticket. The Transporting Carrier can debit the Ticketing Carrier for the applicable interlineable taxes/fees/charges even if they are not shown on the ticket, unless there is bilateral agreement to waive collection of such. Any tax, fee or charge imposed by an airline (i.e. charges that are not remitted ISTA Guidelines 4 / 6 Effective 1 June 2017
5 to third party government/airport authorities) must not be collected and shown on the ticket, and must not be collected from the ID passenger by the Transporting Airline at time of check in, unless bilaterally agreed specifically for ID tickets. 11. Tour code (IT) Box For self-ticketing or when ticketing is managed by a third party, in accordance with Resolution 788, this box must be used to identify the Date of Joining, the airline through which the benefits are derived, the Rebate Type, and Employing Company category code, as: - Date of Joining: ddmmmyy (which may be 00MMM00) - Two-character code of the airline through which the benefits are derived (the ZMF participating airline) - Rebate Type code: Crew Travel: 01 confirmed Duty: 06 confirmed, 10 space available Leisure: 07 confirmed, 12 space available - Employing Company category code: A through E, where A = the ZMF participating airline and B-E are S/A/F s of A. If this information is not included in the Tour Code box of the ticket, the intended transporting airline will have the right to refuse to accept the coupon. Examples: 10MAY82AA06A 01JAN15AB12A 12. Endorsement Box VALID ON MIBA or VALID ON ZED VALID on KL etc. (according to the routing of the ticket issued) or CREW MUST GO, SON OF XX STAFF, etc 13. Additional Endorsements The ticket shall show the staff number, travel order number or similar. ISTA Guidelines 5 / 6 Effective 1 June 2017
6 AIRPORT HANDLING REQUIREMENTS WHEN TRAVELING 1. Eligible person must have - valid ZMF ticket (see TICKETING INSTRUCTIONS) - all applicable travel documents - official proof of identity with photograph and signature, e.g. passport 2. Rights limitation - is not permitted to request up-grading or special service facilities - dress code of transporting airline must be followed 3. Children under 16 - must travel accompanied by an adult holding the same type of ticket ACCEPTANCE OF TICKETS - 1. Passenger wants to travel with Ticketed Airline on: a) same segment Check-in: Lift the applicable coupon b) different segment Ask ticket counter agent if they will accept your e-ticket. If not, you will have to refund and repurchase. 2. Passenger wants to travel with Another Airline on: a) same segment Ask ticket counter agent if they will accept your e-ticket. If not, you will have to refund and repurchase. b) different segment and fare level Ask ticket counter agent if they will accept your e-ticket. If not, you will have to refund and repurchase. Amendments For ticketing requirements, passengers should go to own airline Ticket Desk where possible for ticket reissue and collection of additional amount based on ISTA. If not, the transporting airline may at their discretion action the amendments. Third Party Ticketing: Where third party ticketing applies, and the Authorising Airline has no convenient office, passengers should go to the Ticketing Airline. If this is not possible, the Transporting Airline at its discretion, may either reissue or issue a new ticket. ISTA Guidelines 6 / 6 Effective 1 June 2017
Filing ZED/MIBA Fares Reference Manual
Filing ZED/MIBA Fares Reference Manual Version 9.3 10 June 2016 2006 Airline Tariff Publishing Company. All rights reserved. Filing ZED/MIBA Fares Reference Manual 1. Introduction... 2 2. Disclaimer...
More informationBLUE PANORAMA AIRLINES POLICY ON AGENT DEBIT MEMO (ADM)
BLUE PANORAMA AIRLINES POLICY ON AGENT DEBIT MEMO (ADM) ADM Policy Background Blue Panorama Airlines considers you as our key partners in business. We seek your support and cooperation to effectively implement
More informationFare rules & restrictions TAP Portugal (TP) OLCAEUTP YTO to PAR
Fare rules & restrictions TAP Portugal (TP) OLCAEUTP YTO to PAR General notes BASIC SEASON ECONOMY ONE WAY SPECIAL O EXCURSION FARES Between CANADA and AREA 2 APPLIES FOR ONE WAY FARES Category 3: Seasonal
More informationAIR MADAGASCAR ADM POLICY
Page 1 sur 5 AIR MADAGASCAR ADM POLICY Agency Debit Memos ADM Air Madagascar Policy Update : 18 June 2014 Effective date: 01st July 2014 Background AIR MADAGASCAR publishes this document in order to provide
More informationFare rules & restrictions Aeromexico (AM) RRKSUNNY LON to UIO General notes
Fare rules & restrictions Aeromexico (AM) RRKSUNNY LON to UIO General notes SHOULDER SEASON INSTANT PURCHASE NONREFUNDABLE FARES APPLIES FOR ROUND TRIP FARES FOR ADULT FOR NEG R R Category 3: Seasonal
More informationValid effective from 01 August 2018 Amendments: Add additional cities permitted for Russia in Europe (RU) and excluded for Russia in Asia (XU)
Valid effective from 01 August 2018 Amendments: Add additional cities permitted for Russia in Europe (RU) and excluded for Russia in Asia (XU) OW VISIT EUROPE 1. Application/Fares and Expenses A. Application
More informationVirgin Atlantic Airways Limited Global BSP Agency Debit Memo Policy
Virgin Atlantic Airways Limited Global BSP Agency Debit Memo Policy Introduction In accordance with IATA Resolution 850m, the Virgin Atlantic Airways Ltd Global BSP Agency Debit Memo Policy clarifies the
More informationTRAVEL POLICY FOR THE U.S. SCIENCE SUPPORT PROGRAM OFFICE (USSSP)
TRAVEL POLICY FOR THE U.S. SCIENCE SUPPORT PROGRAM OFFICE (USSSP) Table of Contents IMPORTANT INFORMATION 2 TRAVEL AUTHORIZATION 2 AIR TRANSPORTATION GENERAL 2 EXPEDITION-RELATED TRAVEL 3 AIR CARRIER SELECTION
More informationUse and Issuance of Bahamasair E-Tickets
Use and Issuance of Bahamasair E-Tickets The purpose of this instruction is to provide guidance on the use and issuance of Bahamasair e-tickets on and after 1 June 2008, when paper tickets are eliminated
More informationPMP PART 3 PRORATE AGREEMENTS SECTION B: MULTILATERAL PRORATION AGREEMENT (EFFECTIVE: 01 SEPTEMBER 2008)
PMP PART 3 PRORATE AGREEMENTS SECTION B: MULTILATERAL PRORATION AGREEMENT (EFFECTIVE: 01 SEPTEMBER 2008) CONTENTS ARTICLE Page A Scope of Agreement 3 B Amount to be Prorated (ATBP) 3-5 B1 Effective Date
More informationTerms and Conditions Group Fare: Domestic Saver Fare
Terms and Conditions Group Fare: Domestic Saver Fare By requesting a quote or a booking with Qantas Group Travel, you accept and acknowledge these Terms and Conditions. Qantas reserves the right to cancel
More informationAir Travel: An Introduction (Higher) Selling Scheduled Air Travel (Higher)
National Unit Specification: general information NUMBER DF6M 12 COURSE Selling Scheduled Air Travel (Higher) SUMMARY This unit is designed to prepare candidates for employment in the retail travel industry.
More informationFare rules & restrictions Iberia (IB) INN4SO BRU to RIO
Fare rules & restrictions Iberia (IB) INN4SO BRU to RIO V FARE BASIS BK FARE TRAVEL-TICKET AP MINMAX RTG 1 INN4SO IR 1318.00 D31DE T21AU 14/3 SU/12M AT01 PASSENGER TYPE-ADT AUTO PRICE-YES FROM-BRU TO-RIO
More informationFare rules & restrictions Delta (DL) VLR03PMJ SEA to SHA General notes
V FARE BASIS BK FARE TRAVEL-TICKET AP MINMAX RTG 1 VLR03PMJ VR 120.00 T05JL -/ 3/ 6M PA01 PASSENGER TYPE-ADT AUTO PRICE-YES FROM-SEA TO-SHA CXR-DL TVL-01SEP17 RULE-2MSN IPRP/3 FARE BASIS-VLR03PMJ SPECIAL
More informationUse and issuance of Air Burkina e-tickets
Use and issuance of Air Burkina e-tickets Table of contents 1. E-tickets only from 1 June 2008 in IATA BSPs 2. 2J Ticket Issue Policy 3. Rebooking /Collecting change fees on Air Burkina 3.1 Revalidation
More informationFare rules & restrictions United (UA) KLNNZWWW BRU to NYC
Fare rules & restrictions United (UA) KLNNZWWW BRU to NYC General notes INSTANT PURCHASE NONREFUNDABLE FARES K Between AREA 2 and AREA 1 APPLIES FOR ROUND TRIP FARES Category 3: Seasonal restrictions PERMITTED
More informationoneworld Circle Pacific Explorer
AA / BA / CX / JJ / JL / KA / LA / MH / NU / QF / QR / RJ / XL / 4M / UL ATPCO RULE 7889 / CTR1 Eff 1 March 2018 Para 4.e - removal or Air Wisconsin from list of AA affiliated carriers Para 4.e additional
More informationCX/KA Document. Electronic Ticket (ET) - Policy and Best Practice for Travel Agents. < Effective since 28 th August 2012 > 1 of 5
CX/KA Document Electronic Ticket (ET) - Policy and Best Practice for Travel Agents < Effective since 28 th August 2012 > 1 of 5 Electronic Ticket (ET) A. Ticketing Policy for All Authorized Ticketing Agents
More informationRouting Details. Rules RULE APPLICATION AND OTHER CONDITIONS ELIGIBILITY
Routing Details V FARE BASIS BK FARE TRAVEL-TICKET AP MINMAX RTG 1 ZPWWEU Z R 786.00 ---- - / 3M AT01 PASSENGER TYPE-ADT AUTO PRICE-YES FROM-ZRH TO-SFO CXR-AF TVL-20MAY17 RULE-EUPR IPRA/1 FARE BASIS-ZPWWEU
More informationTerms and Conditions Emirates Global First Class and Business Class Offer with MasterCard
Terms and Conditions Emirates Global First Class and Business Class Offer with MasterCard These terms and conditions govern the booking of your complimentary hotel accommodation. Where Emirates books accommodation
More informationRULE APPLICATION AND OTHER CONDITIONS
Routing Details V FARE BASIS BK FARE TRAVEL-TICKET AP MINMAX RTG 1 ACNP2BE A R 1642.00 E01JL T29JN - 3/12M EH01 D15JA PASSENGER TYPE-ADT AUTO PRICE-YES FROM-BRU TO-BJS CXR-LX TVL-12JUL17 RULE-BE19 IPREUAS/4
More informationmyldtravel USER GUIDE
myldtravel USER GUIDE Page 2 of 32 Welcome to myidtravel a self service tool that allows you to book travel on other airlines at a discount rate based on standby travel. And by end of Summer 2017 you will
More informationFare rules & restrictions COPA (CM) D07BM65 MVD to LAX
Fare rules & restrictions COPA (CM) D07BM65 MVD to LAX General notes BUSINESS RESTRICTED FARES From/To AREA 1 FOR ROUND TRIP FARES FOR ADULT D Category 1: Eligibility restrictions PLEASE BE ADVISED THAT
More informationTMC Tactical Agency nets Ticket Instructions and Distribution details
Tour Code: 1017269 Ticketing Type: CAT25 Allow mark up and redistribution Travel Period: Selling Period: Permitted operating Carriers From 22 Aug2014 From 22 Aug2014 09 Sep2014 British Airways American
More informationTerms and Conditions of the Carrier
Terms and Conditions of the Carrier Article 1 - Definitions The below Conditions of Carriage has the meaning expressed respectively assigned to them where the Carrier reserves the rights to maintain and
More informationDL/VA MAIN CABIN TACTICAL SALE ex NZ to LAX Valid DL Codeshare operated by VA only Sale to: 17OCT18 Valid for Sales and Ticketing:
DL/VA MAIN CABIN TACTICAL SALE ex NZ to LAX Valid DL Codeshare operated by VA only Sale to: 17OCT18 Valid for Sales and Ticketing: Sale Immediate to 17th Oct18 Valid for Departures: Blackout Period: Issue
More informationSWISS Policy Irregularity Handling Procedure for flight cancellations due to LH/4U pilot strike - for Travel Agents
SWISS Policy Irregularity Handling Procedure for flight cancellations due to LH/4U valid for the period 08-09SEP15 Re-booking, Re-issue & Refund Procedures SWISS International Air Lines Ltd. Malzgasse15,
More informationCONFIRMATION OF ARRANGEMENTS. Rancocas Valley Regional High School Choir and The Shepheard Singers POLAND & GERMANY
CONFIRMATION OF ARRANGEMENTS Rancocas Valley Regional High School Choir and The Shepheard Singers POLAND & GERMANY JUNE/JULY 2018 CONFIRMATION OF ARRANGEMENTS Group Director Rancocas Valley Regional High
More informationValid for 22NOV2016. Rebooking, Reissue & Refund Procedures. SWISS International Air Lines Ltd. Malzgasse15, 4052 Basel, Switzerland
SWISS Policy Irregularity Handling Procedure of 724/LX ETKT for flight cancellations due to EW cabin crew strike action - Applicable for all Travel Agents Valid for 22NOV2016 Rebooking, Reissue & Refund
More informationAir France KLM ADM Policy In compliance with IATA resolution 850m
Applicable as per January 2017 issuances - In accordance with IATA resolution 850m Country - Ukraine 1. General Scope policies ensure fare rules and other agreements between the Travel Agent and AFKL are
More informationDebit Memo Reasons Airlines Reporting Corporation. All rights reserved. Updated March 14,
Debit Memo Reasons Categories Booking... 2 Chargeback... 3 Commission... 4 Exchange... 6 Fare... 15 Fee... 20 Miscellaneous... 21 Refund... 22 Tax... 23 FAQ s... 24 2017 Airlines Reporting Corporation.
More informationPassenger Services Update ACH Revenue Accounting Committee By: Patty Edwards, Managing Director, Passenger Services
Passenger Services Update ACH Revenue Accounting Committee By: Patty Edwards, Managing Director, Passenger Services Adopted Effective Date: June 1, 2018 (unless otherwise noted) Resolution 30.97: Profiles
More informationThis policy is applicable to Qatar Airways staff and agents selling QR inventory.
Background Qatar Airways considers you as our key partners in business. We seek your support and cooperation to effectively implement our policy on Agent Debit Memos (ADMs). Therefore, Qatar Airways would
More informationAdvance Seat Reservation (ASR) SWISS Booking Guideline
Advance Seat Reservation (ASR) 1. INTRODUCTION... 2 2. GENERAL CONDITIONS... 2 3. ASR PRICING & EXEMPTIONS... 2 4. SEAT CATEGORIES... 3 5. BOOKING CONDITIONS... 4 6. FORM OF PAYMENT... 5 7. SEAT MAP...
More informationFare rules & restrictions JAL (JL) ENX0N2DE KUL to TYO
Fare rules & restrictions JAL (JL) ENX0N2DE KUL to TYO General notes MIDWEEK PREMIUM ECONOMY EXCURSION FARES From/To AREA 3 FOR ROUND TRIP FARES TICKETING CODE - ENX0NGDE E Category 2: Day/Time restrictions
More informationDCC Distribution Cost Charge Operative Guideline for Travel Agents
DCC Distribution Cost Charge Principle, Handling Rules & Refund Procedures SWISS International Air Lines Ltd. Malzgasse15, 4052 Basel, Switzerland 1 DCC Distribution Cost Charge Principle, Handling Rules
More informationSr No Stage Guidelines Creation of RAOs for Passage.
Air India Ltd. SOP for Online Ticketing of SOL Passage Sr No Stage Guidelines 1 Creation of 1. The following RAOs can be ticketed online RAOs for using SOL Online Ticketing portal. Passage. a. The RAOs
More informationoneworld Circle Trip Explorer
AY / BA / CX / IB / JL / KA / LA / MH / NU / QF / QR / RJ / S7 / UL AIR TARIFF RULE 3030 / CTR2 Eff 18 December 2017 Fares ex Australia AUD200 reduction to LONEWC3 & LONEWC4 0. APPLICATION Fares governed
More informationPASS RIDING LISTING PROCESSES FOR AIRPORT and CUSTOMER SUPPORT CREWMEMBERS
PASS RIDING LISTING PROCESSES FOR AIRPORT and CUSTOMER SUPPORT CREWMEMBERS The information below is intended for Reservations and Airport Crewmembers as a job aid to assist with all pass riding travel
More informationEurope, Africa & Middle East Division. EAME HR Benefits Policy No. Issue/Revision Date Page StarHOT Policy B001 EAME July
StarHOT Policy B001 EAME July 2015 1 Contents What is StarHOT?... 1 Program Eligibility... 1 Starwood Preferred Guest (SPG)... 3 Program Administration... 3 STARHOT Rate... 3 Mandatory Discounts at all
More informationDELTA AIR LINES MAIN CABIN & DELTA ONE FARES STRUCTURE FARES NZ TO EUROPE
DELTA AIR LINES & DELTA ONE FARES STRUCTURE FARES NZ TO EUROPE Valid for Sales and Ticketing: Valid for Departures: Blackout Period: Issue No: Reason for Update: Until Further Notice All year - see below
More informationBritish Airways PLC. Agreement to Supply Group Nett Rates. Terms and Conditions
British Airways PLC Agreement to Supply Group Nett Rates 1. Group Agreement Terms and Conditions 1.1 This Agreement sets out the Terms and Conditions on which British Airways Plc ( British Airways ) agrees
More informationFare rules & restrictions Kenya Airways (KQ) ULUP5D LON to JNB
Fare rules & restrictions Kenya Airways (KQ) ULUP5D LON to JNB V FARE BASIS BK FARE TRAVEL-TICKET AP MINMAX RTG 1 ULUP5D UR 916.00 ---- 5 5/12M EH01 PASSENGER TYPE-ADT AUTO PRICE-YES FROM-LON TO-JNB CXR-KQ
More informationNO TRANSFERS PERMITTED FARE BREAK AND EMBEDDED SURFACE SECTORS NOT PERMITTED ON THE FARE COMPONENT.
Fare rules & restrictions Norwegian (DY) XSRFR LAX to PAR General notes INSTANT PURCHASE NONREF 2ND LEVEL FARES FOR ONE WAY FARES X Category 4: Flight restrictions THE FARE COMPONENT MUST BE ON ONE OR
More informationAnother output of the workshop is a flowchart for the RAM to help accountants distinguish between involuntary rerouting and planned schedule change.
Agenda Page 1 of 6 Subject: Settlement of Involuntary Rerouting and Planned Schedule s ***Important Note*** This agenda item was originally submitted by IBS OPS and part of the main IBS OPS GM agenda item
More informationEmirates Airline (EK) Student Fare to UK, Ireland, Europe ~Ticketing must be issued on or before 30Apr19 (One-way) Low Season
Routing (s) From HKG via DXB to ~Ticketing must be issued on or before 30Apr19 (One-way) Low Season Travel Period: 29Jun18-11Jul 18 / 12Aug 18-27 Sep 18/ 03Oct - 31Dec 18 12Jan 19-31Jan 19/ 11Feb 19-16Apr
More informationFINLAND, ESTONIA & LATVIA
CONFIRMATION OF ARRANGEMENTS LABYRINTH CHOIR CONCERT TOUR FINLAND, ESTONIA & LATVIA JULY 2016 www.kiconcerts.com Your World of Music CONFIRMATION OF ARRANGEMENTS Group Director Labyrinth Choir Dr. Anita
More informationFare rules & restrictions Qatar Airways (QR) RJFIP1ZE HEL to BKK
Fare rules & restrictions Qatar Airways (QR) RJFIP1ZE HEL to BKK HEL-BKK FRI-01SEP17 QR TAXES/FEES NOT INCLUDED ADULT FARES CX FARE FARE C AP MIN/ SEASONS... MR GI D USD BASIS MAX 9 QR 1163.00R RJFIP1ZE
More informationIndian Trails General Terms & Conditions
Indian Trails General Terms & Conditions General Information Indian Trails will be responsible only for transportation on its own lines, in accordance with tariff regulations and limitations and assumes
More informationONEWORLD CIRCLE PACIFIC EXPLORER FARES (AA/AY/BA/CX/LA/LP/QF) ATPCO Rule 7889/PAT Rule P7889. Standard Condition A
ONEWORLD CIRCLE PACIFIC EXPLORER FARES (AA/AY/BA/CX/LA/LP/QF) ATPCO Rule 7889/PAT Rule P7889 Standard Condition A 1. APPLICATION Changes: Effective immediately: Cat. 5 B) Booking codes for AA revised for
More informationUse and Issuance of Transaero Airlines e-tickets
1 Date: 29.05.2008 Attn.: All concerned Note: Additionally see the attachment "Documents uploaded via this facility in no way represent an opinion or policy of BSPlink Management or of IATA. The information
More informationDISTRIBUTION TECHNOLOGY CHARGE GUIDE
DISTRIBUTION TECHNOLOGY CHARGE GUIDE v 2.1 October 2017 1 Contents Definitions... 3 1. Introduction... 4 2. The Charge... 4 3. Charge Application policy... 4 4. Exceptions... 6 5. Alliances, Franchises
More informationAir France KLM ADM Policy In compliance with IATA resolution 850m
Applicable as from January 2018 issuances Air France KLM ADM Policy - Letter for external communication to Travel Agents In accordance with IATA resolution 850m 1. General Scope policies ensure fare rules
More informationEL AL Agent Debit Memo (ADM) Policy for Russian Travel Agents
EL AL Agent Debit Memo (ADM) Policy for Russian Travel Agents In an effort to eliminate unnecessary cost and effort for you as an agent and to offer our customers the best possible service, EL AL carefully
More informationSEASONALITY FLIGHT APPLICATION UNLESS OTHERWISE SPECIFIED NOTE - RULE US04 IN IPRG. Routing Details. Rules
Routing Details PRG-SFO CXR-AF TUE 08AUG17 USD THE FOLLOWING CARRIERS ALSO PUBLISH FARES PRG-SFO: 9W A3 AA AB AC AI AM AY AZ BA BD CA CI CO CX DE DL EI EK ET EW EY FI IB KE KL LA LH LO LT LX MA MH MS NW
More informationLX Agency Support P-CLASS EUROPE BUSINESS UP-SELL
LX Agency Support P-CLASS EUROPE BUSINESS UP-SELL Swiss International Air Lines Ltd. Agency Support KSKD 8058 Zürich Airport agencysupport.zurich@swiss.com Last update 16feb2015 Author: Martine Moraux
More informationFare rules & restrictions China Southern (CZ) I2AHTN TUN to REP
Fare rules & restrictions China Southern (CZ) I2AHTN TUN to REP General notes BUSINESS EXCURSION FARES FOR ROUND TRIP FARES I Category 4: Flight restrictions THE FARE COMPONENT MUST NOT BE ON 4M FLIGHTS
More informationWhen the credit card company will not pay American Airlines, additional fees may apply to the debit memo(s) issued.
Debit Memos Credit Card Charge Backs Debit Memo Tips Non-Refundable Ticket Refund Non-Refundable Ticket Endorsement Period Of Ticket Validity Incorrect Use Of A Ticket Designator Special Contracts GDS
More informationCONFIRMATION OF ARRANGEMENTS BUCKS COUNTY WOMEN S CHORUS HELSINKI, TALLINN & STOCKHOLM
CONFIRMATION OF ARRANGEMENTS BUCKS COUNTY WOMEN S CHORUS HELSINKI, TALLINN & STOCKHOLM MAY 2018 CONFIRMATION OF ARRANGEMENTS Group Director Bucks County Women s Chorus Patricia Guth Departure Date May
More informationLondon Winter Storm Late Feb Update Travel Notice Exception Policy
London Winter Storm Late Feb Update Travel Notice Exception Policy London Winter Storm Late Feb Update Travel Notice Exception Policy Issued: February 26, 2018 Update: February 28, 2018 Extend Impacted
More informationMember status PATA Member Chapter Member Non-member
PATA Travel Mart 2019 September 18-20, 2019 Korme Exhibition Center, Astana, Kazakhstan As of 14 January, 2018 A. Primary Buyer Delegate Information Company Address City Post Code Country Website Phone
More informationBUSINESS CLASS WORLDWIDE
Ref: SYD/18/050 Date of Issue: 20 February 2018 Replaces: SYD/17/148, issued 01 August 2017 Reasons for Changes: Change fee increase from AU$200.00 to AU$250.00 on Z class airfares only Application: Return
More informationCONFIRMATION OF ARRANGEMENTS BAY AREA CHORUS IRELAND
CONFIRMATION OF ARRANGEMENTS BAY AREA CHORUS IRELAND GALWAY, KILLARNEY & DUBLIN JULY 2017 Your World of Music CONFIRMATION OF ARRANGEMENTS Group Bay Area Chorus Leaders Milton Pullen, Artistic Director
More informationTravel Agency Ticketing Instructions
al Travel Agency Ticketing Instructions For the HANNOVER MESSE event to be held in Hannover, Germany, Lufthansa offers discounts to eligible passengers (Event participants, accompanying persons and guest
More informationEASTERN MILES MEMBERSHIP TERMS AND CONDITIONS
EASTERN MILES MEMBERSHIP TERMS AND CONDITIONS TERMS AND CONDITIONS To protect the rights of the members and frequent flyers program of Eastern Miles, China Eastern Airlines Ltd. constitutes these terms
More informationCondor Flugdienst GmbH Thomas Cook Group Airlines Agency Debit Memo (ADM) Last updated: 2018 November 25
Condor Flugdienst GmbH Thomas Cook Group Airlines Agency Debit Memo (ADM) Last updated: 2018 November 25 Table of Content 1. General Information 2 2. Reasons for ADMs 3 2.1. Bookings 3 2.2. Ticketing 5
More informationFare rules & restrictions Qatar Airways (QR) WLMYP1ZX KUL to WAS
Fare rules & restrictions Qatar Airways (QR) WLMYP1ZX KUL to WAS General notes LOW/OFF-PEAK SEASON MIDWEEK REGULAR W EXCURSION FARES Between AREA 1 and AREA 3 FOR ROUND TRIP FARES Category 2: Day/Time
More informationmyldtravel USER GUIDE
myldtravel USER GUIDE Rev #2 Page 2 of 37 Table of Contents 1. First-Time Login... 4 2. Introduction to the myldtravel Application... 7 3. Creating a Listing... 8 3.1 Traveller Selection... 9 3.2 Flight
More informationAC Bid Upgrade. Terms and Conditions
AC Bid Upgrade Terms and Conditions 1. The following terms and conditions ("Terms and Conditions") shall apply to a bid ( Offer ) made by you ( you ) to Air Canada ( Airline ) for an opportunity to upgrade
More informationTERMS & CONDITIONS. AFL EVENT OFFICE PERTH AFL Authorised ON-SELLER OSAFL17/21
TERMS & CONDITIONS AFL EVENT OFFICE PERTH AFL Authorised ON-SELLER OSAFL17/21 BOOKING All prices quoted by are inclusive of Goods & Services Tax (GST) where applicable - unless otherwise stated. Please
More informationCondor Flugdienst GmbH Thomas Cook Group Airlines Agency Debit Memo (ADM) Last updated: 2016 August, 23
Condor Flugdienst GmbH Thomas Cook Group Airlines Agency Debit Memo (ADM) Last updated: 2016 August, 23 Table of Content 1. General Information 2 2. Reasons for ADMs 3 2.1. Bookings 3 2.2.Ticketing 5 3.
More informationRouting Details. Rules RULE APPLICATION AND OTHER CONDITIONS ELIGIBILITY DAY/TIME SEASONALITY FLIGHT APPLICATION ADVANCE RESERVATIONS/ TICKETING
Routing Details V FARE BASIS BK FARE TRAVELTICKET AP MINMAX RTG 1 JN3BX J R 1161.00 T16JN / / 6M EH01 PASSENGER TYPEADT AUTO PRICEYES FROMLON TOSGN CXRTK TVL03JUL17 RULEBR01 IPREUAS/4 FARE BASISJN3BX SPECIAL
More informationAir France KLM ADM Policy In compliance with IATA resolution 850m
Applicable as per January 2015 issuances Air France KLM ADM Policy - Letter for external communication to Travel Agents In accordance with IATA resolution 850m 1. General Scope policies ensure fare rules
More informationGrow Transfer Incentive Scheme ( GTIS ) ( the Scheme )
Grow Transfer Incentive Scheme ( GTIS ) ( the Scheme ) 1. Scheme Outline The GTIS offers a retrospective rebate of the Transfer Passenger Service Charge 1 for incremental traffic above the level of the
More informationAlitalia Baggage Policy
Alitalia Baggage Policy AZ/VE/XM/CT/AZ 7000 (AP Operating) AZ Revenue management 24 January 2012 General info Effective selling and travel date from 24 nd of Jan 2012 - new excess baggage and special baggage
More informationADM Policy Ticketing Audit Scope Including But Not Limited To
GOL Airline s Debit Memo Policy From July 2016, GOL Linhas Aéreas Inteligentes follows below guidelines for ADMs issuance. The ADM serves to notify an Agent that unless there is some justification to the
More informationCONFIRMATION OF ARRANGEMENTS SECOND BAPTIST SCHOOL VISION CHOIR PRAGUE, VIENNA, SALZBURG & MUNICH
CONFIRMATION OF ARRANGEMENTS SECOND BAPTIST SCHOOL VISION CHOIR PRAGUE, VIENNA, SALZBURG & MUNICH FEBRUARY - MARCH, 2018 CONFIRMATION OF ARRANGEMENTS Group Director Trip Director Second Baptist School
More informationNew Distribution Capability (NDC)
Together Let s Build Airline Retailing Accountable Document Validated official document (such as any type of an airline ticket, or a Standard Traffic Document (STD) or payment voucher) that has a value
More informationSpecial Ticketing Arrangements for Outbound Travel Alert of Bangkok
Special Ticketing Arrangements for Outbound Travel Alert of Bangkok In response to the RED Travel Alert* on Bangkok issued by the Security Bureau of the HK SAR Government, effective immediately Cathay
More informationFare rules & restrictions Qatar Airways (QR) IJITP1ZX VCE to BKK
Fare rules & restrictions Qatar Airways (QR) IJITP1ZX VCE to BKK VCE-BKK MON-06NOV17 QR TAXES/FEES NOT INCLUDED ADULT FARES CX FARE FARE C AP MIN/ SEASONS... MR GI D USD BASIS MAX 15 QR 1098.00R IJITP1ZX
More informationAIR PASSENGER RIGHTS EU COMPLAINT FORM
AIR PASSENGER RIGHTS EU COMPLAINT FORM THIS FORM CAN BE USED TO LODGE A COMPLAINT WITH AN AIRLINE AND/OR A NATIONAL ENFORCEMENT BODY. Passenger rights in case of denied boarding, downgrading, cancellation
More informationOrganizer version June Air France and KLM proudly partner with
Organizer version June 2018 Air France and KLM proudly partner with AIRFRANCE-KLM GLOBAL MEETINGS & EVENTS THE TRAVEL SOLUTION FOR YOUR EVENT! 2 WHO ARE OUR CUSTOMERS? Independent Organizers Travel Managers
More informationGeneral Terms and Conditions (GTC) of Germania Fluggesellschaft mbh ("Germania")
General Terms and Conditions (GTC) of Germania Fluggesellschaft mbh ("Germania") updated: 30 th November 2017 1. Booking The booking can be made via the internet www.flygermania.com, telephone (service
More informationTel: Fax: Abacus: W648 Galileo: QHJ Amadeus: HKGH Tel: Fax: Abacus: 1S18 Galileo: QHJ Amadeus: HKGH22339
HKG - CX - BKK - CX - HKG Economy 0 / 1 month Year Round 3930 4140 H R301-0 / 21 days 25JUN12-30APR13 3530 3730 K R301-0 / 21 days 25JUN12-07FEB13, 15FEB13-30APR13 3100 3300 M R301 Blackout date: 08-14FEB13.
More informationAD 75/50 ( POINT OF SALE CANADA ) AGENCY REDUCED RATE AUTHORIZATION 2016 PROGRAM FLYING ON AIR CANADA, AIR CANADA ROUGE AND AIR CANADA EXPRESS ONLY.
AD 75/50 ( POINT OF SALE CANADA ) AGENCY REDUCED RATE AUTHORIZATION 2016 PROGRAM FLYING ON AIR CANADA, AIR CANADA ROUGE AND AIR CANADA EXPRESS ONLY. PARTICIPATING CARRIERS In Economy Class, AD75 promotion
More informationREFUND POLICY & PROCEDURES
REFUND POLICY & PROCEDURES Page 1 TABLE OF CONTENTS ITEM INDEX PAGE 1. General Information 3 2. Types of Refunds 5 3. Refund Procedures 12 4. Turnaround Time of Refunds 14 Page 2 AIR BOTSWANA REFUND POLICY
More informationAll passengers travelling with reduced rate tickets can be off-loaded in oversell situation.
AD75/50 (POINT OF SALE INTERNATIONAL) AGENCY REDUCED RATE AUTHORIZATION 2018 PROGRAM FLYING ON AIR CANADA, AIR CANADA ROUGE AND AIR CANADA EXPRESS ONLY Participating carriers In Economy Class, AD75 promotion
More informationLufthansa Canada. Handling of non eticket eligible sales as of 01 st June Version 1 23MAY2008
Lufthansa Canada Handling of non eticket eligible sales as of 01 st June 2008 Version 1 23MAY2008 1 1 Introduction The purpose of this document is to inform you about the LH policy concerning general ticket
More informationFareStar Ticket Window Product Functionality Guide
FareStar Ticket Window Product Functionality Guide To: GlobalStar, Peter Klebanow, Martin Metzler From: Paul Flight, TelMe Farebase Date: 11 August 2006 Version: Five Contact: paulf@telme.com Tel: +44
More informationYou must be at least 18 years of age to check-in and register for a room.
For room reservations, please call +65 6688 8897 (8am - 10pm). For general enquiries, please call +65 6688 8868 (24 hours). By proceeding with the reservation you accept and agree with Marina Bay Sands
More informationSabre: Refund and Exchange Customer Questions
Sabre: Refund and Exchange Customer Questions The following questions were raised by the audience during the Refund and Exchange Overview presented by Sabre 01 November 2017. Questions have been consolidated
More informationONEWORLD VISIT NORTH AMERICA FARES Extended Travel Restrictions (CAT14) and Sales Restrictions (CAT15) Until 31MAR19
ONEWORLD VISIT NORTH AMERICA FARES 2018-2019 Extended Travel Restrictions (CAT14) and Sales Restrictions (CAT15) Until 31MAR19 FARE CLASSES S1VISIT FOR ADULT AND V1VISIT FOR SELL-UP ADULT ARE FILED IN
More informationFare rules & restrictions EVA Air (BR) PLX3R USA to AREA 3
Fare rules & restrictions EVA Air (BR) PLX3R USA to AREA 3 General notes BASIC SEASON MIDWEEK ADVANCE PURCHASE P 2ND LEVEL FARES Between AREA 1 and AREA 3 FOR ROUND TRIP FARES Category 1: Eligibility restrictions
More informationAir Travel: Reservations, Fares and Ticketing
Higher National Unit Specification General information for centres Unit title: Air Travel: Reservations, Fares and Ticketing Unit code: DK0G 34 Unit purpose: This Unit is designed to enable the candidate
More informationoneworld connect Frequently Asked Questions
oneworld connect Frequently Asked Questions 1 INTRODUCTION TO ONEWORLD & ONEWORLD CONNECT 2 1.1 What is oneworld connect? 2 1.2 Why is oneworld introducing oneworld connect? 2 1.3 Which airlines are currently
More informationIFRS 15 Revenue from Contracts with Customers
IFRS 15 Revenue from Contracts with Customers September 26, 2017 World Financial Symposium 2014 IATA s IAWG Guidance Papers are located at : http://www.iata.org/whatwedo/workgroups/pages/industryaccounting-working-group.aspx
More informationAPPROVED BY: Director of the Sales Department of PJSC Aeroflot on May 30, 2016
APPROVED BY: Director of the Sales Department of PJSC Aeroflot on May 30, 2016 ADM Policy of PJSC Aeroflot for Agents under Direct Agency Agreements, BSP Agents of All Countries (excluding Russia, CIS*,
More informationFare rules & restrictions LATAM (JJ) ZEEEVH0Y LON to RIO General notes
Fare rules & restrictions LATAM (JJ) ZEEEVH0Y LON to RIO General notes BUSINESS RESTRICTED FARES Z APPLIES FOR ROUND TRIP FARES FOR ADULT Category 4: Flight restrictions THE FARE COMPONENT MUST NOT INCLUDE
More informationOrigin & Destination Report
Sample Reports Origin & Destination Report Market OS O&D Report for LON to CHI for All Classes of Travel Year Month Dom Al Al 1 Al 2 Orig Stop #1 Dest Reported + Est. Pax Pax Share Fare Est. Revenue 2009
More information(Changes highlighted in red - except the fares table:) New Fare NZ- Caribbean PLEASE REFER TO GDS FOR UPDATED FARES AT TIME OF TICKETING.
Valid for Sales and Ticketing: Valid for Departures: Blackout Period: Issue No: Reason for Update: DELTA AIR LINES & DELTA ONE FARES STRUCTURE FARES NZ TO CARIBBEAN Until Further Notice All year - see
More information