Tbilisi & Batumi International Airports/ TBS&BUS

Transcription

1 Tbilisi & Batumi International Airports/ TBS&BUS Timetable/ tavgeorgia.com SUMMER 2015

2 Published by TAV Urban Georgia LLC. Tbilisi International Airport 0158 Tbilisi, Georgia Contact: - T: Social Media facebook.com/tavgeorgia instagram.com/tavairports youtube.com/tavairports foursquare.com/tavairports

3 We are proud that since 2005, when TAV Holding first entered Georgian emerging market, Tbilisi and Batumi International Airports have become significant and preferred places among TAV Holdings international Projects. Georgia, with its unique cultural and historical heritage and beautiful landscapes, is becoming more and more popular amongst foreign travelers looking to experience Georgian hospitality. The list of direct flights from Tbilisi International Airport keeps growing every year. Serving up to 30 airlines flying to more than 40 destinations worldwide, it provides high level of comfort for all users. While introducing new innovative projects and continuing to realize new constructions, Tbilisi International Airport represents a very inspiring piece of modern technology. Batumi International Airport is a national tourism pearl that attracts thousands of foreign tourists to Georgia. Beautiful seaside city Batumi serves as an important port and a commercial center. It represents one of the most attractive tourist destinations throughout year. Batumi International Airport with its new runway, taxi route, apron and terminal building is used jointly by Georgia and Turkey. This cooperation plays a significant role in development of the region and strengthens ties between the two countries. We continue to maintain high quality service and comfort with the Primeclass CIP lounge, BTA Georgia food & beverages service, our commercial services, ATÜ Duty-Free shops, shuttle, taxi services, renta-car agencies, etc. Therefore, our aim is to clear away all the anxiety and stress before and after flights and save time by offering professional privileges at each step, making customers feel special and cared during every stage of their travel. On behalf of all Georgians I look forward to welcoming you to our country and I am convinced that you will enjoy your stay. Best Wishes, Mete Erkal TAV Georgia, General Manager

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5 CONTENTS TAV IN BRIEF PRIOR TO FLIGHT TERMINAL FACILITIES TRANSPORTATION CAR PARK TBILISI AIRPORT MAP TBILISI AIRPORT FLIGHT SCHEDULE

6 Inspired by Miro's work. 6

7 A service oriented approach... This piece de résistance addresses a comfortable journey full of entertainment. Exhibited for the past 15 years, the painting presents a unique experience for visitors. tavgeorgia.com /tavgeorgia 7

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9 TAV IN BRIEF TAV Airports is a success story built on the accumulation of knowledge, experience and creativity gained in airport operations, one of the world s most challenging sectors. TAV s history started in 1997 with the tender for the Istanbul Atatürk Airport International Terminal. TAV Airports Holding was established as a joint venture between the Tepe and Akfen Groups, who won the tender. Having grown to become a great success story within a very short period of time, TAV soon became a global brand in airport construction projects as well as airport operations; a brand new area, thanks to its know-how, highly skilled human resources and advanced technology. Having gone through a restructuring process in 2006 in line with its goals, TAV re-organized its operational and construction activities under TAV Airports Holding and TAV Construction. Following this re-structuring process, TAV Airports Holding was opened up for public offering in February In May 2012, 38 percent of TAV Airports shares was sold to Aéroports de Paris. Today, TAV Airports, Turkey s leading brand in the global airport operations sector, operates Istanbul Atatürk, Ankara Esenboğa, Izmir Adnan Menderes and Gazipaşa-Alanya Airports in Turkey. The Tbilisi and Batumi Airports in Georgia, Monastir and Enfidha-Hammamet Airports in Tunisia, Skopje and Ohrid Airports in Macedonia, Madinah Airport in Saudi Arabia and Zagreb Airport in Croatia are also operated by TAV Airports. Having undertaken the operation of the Milas-Bodrum Airport domestic terminal in July 2014, TAV Airports will take over the operation of the international terminal beginning in the final quarter of The Holding also operates in other areas of airport operations including Duty-Free, food and beverage, ground handling services, IT, security and operation services. As part of these diversified services TAV Airports also operates the Duty-Free, food and beverage and other commercial areas at Riga Airport in Latvia. In 2014, the company provided services for 743,000 flights and 95 million passengers. 9

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12 PRIOR TO FLIGHT LUGGAGE For your own safety please prepare your luggage yourself. Please take extra care to check all closed packages and boxes when preparing your luggage. Do not accept any package given to you to be delivered to someone else. Carry your valuable items such as jewelry, mobile phones, computers and documents in your hand luggage. Your luggage may not be accepted into the aircraft if it: May be dangerous for the aircraft, passengers and other cargo; Is not packed properly and securely; Contains items prohibited by legislation of the origin, destination or transit country; Is not within the specified size limits (please consult your airline company for information). Make sure you learn the applicable weight limits for luggage. Make sure you have labels on your luggage clearly displaying your name/surname, telephone number and address. Do not overload your luggage. If they are over the specified limits you will need to pay for the extra luggage weight/size. At your destination, if you notice any of your luggage is missing or damaged, make sure you report it to the Lost Property Office with your flight details, luggage labels and identification before leaving the airport. For damaged or missing items you notice afterwards, contact your airline within 7 days. We wish you a pleasant and safe journey. 12 HAND LUGGAGE REGULATIONS CABIN LUGGAGE This is the luggage that the passenger takes with him/her onto the aircraft under his/her own supervision and responsibility. Items which passengers are not allowed to carry in cabin luggage are listed in the National Civil Aviation Security Program. LIQUID RESTRICTION The latest conditions regarding the restriction of the amount of liquids which can be carried in hand luggage such as any kind of fluids, gels, aerosols etc. Liquids must be held in individual containers not exceeding 100 ml. Containers must be carried in a separate re-sealable bag which must not exceed 20 cm x 20 cm (1 liter capacity) in dimensions. Each passenger is allowed to carry only 1 (one) sealed bag (Medicines with prescriptions and in original packages and baby food are exempt from this condition.).

13 The following items are subject to restriction: Water, syrup, creams, lotions, oils, perfumes, makeup items (liquid lipstick, mascara etc.) toothpaste, shaving gel and mousse, hair gels, deodorants, contact lens solutions, shampoos, items such as jam, honey and yogurt. DUTY-FREE All liquid products purchased in Duty-Free stores must be carried with their receipts, in special transparent and sealed bags. Please do not open the sealed bags until you reach your final destination. Otherwise, the contents of the bags may be confiscated at the Security Check Points. If you have a connecting flight within the European Union or United States, it is not permitted to carry any previously purchased Duty-Free products (over 100 ml) as hand luggage, even in sealed bags. 13

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15 TERMINAL FACILITIES LUGGAGE OFFICE Tourists and Passengers arriving to Tbilisi International Airport have the opportunity to use newly opened Luggage Office to store their bags safely. The Left-Luggage Office, located in the arrival hall is open 24 hours a day. Daily charge for standard bag (up to 90 cm.) is 10 GEL and for large size bag 20 GEL. LOST LUGGAGE OFFICE Lost Luggage Office which provides help to the passengers with damaged, lost or partly missing luggage is located in the area of the baggage carousels, arrival hall. Phone: ( ) ; ( ) MEDICAL POINT Medical Point is located in the arrival hall of terminal. Medical Point operates during 24 hours to provide effective and immediate service to airport personnel, passengers, visitors and guests. Phone: TON-TON Café TON-TON, located at the international departure level, serves a wide variety of cakes, sandwiches, beverages and hot dishes. Café TON-TON is open from 00:00 till 17:30. CAPPADOCIA This location has taken its name from the beautiful natural area of Turkey and the cafe s decor is influenced by the magnificent views of Cappadocia. Cappadocia, located at the international arrivals level, serves snacks, cakes, sandwiches, hot dishes and a wide variety of beverages in a relaxing atmosphere 24 hours a day. BEER PORT Designed as an authentic British pub, Beer Port is located on the mezzanine floor just after the passport control points at departures. The relaxing atmosphere of Beer Port makes this a perfect spot for travelers to relax and get refreshed as they choose from a wide selection of cakes, sandwiches, beverages and hot dishes. BURGER KING The international fast-food chain offers its service in the departure zone. Burger King is open 24 hours. KIOSK Kiosk offers its service in the departure zone, cakes, sandwiches and a wide variety of beverages 24 hours a day. 15

16 TAV Georgia Operation Services L.L.C.

17 TRANSPORTATION SHUTTLE SERVICE Shuttle service offers a smooth and comfortable transportation from the airport to the city center. The shuttle bus offers 3 stops to its customers: Freedom Square; Heroes Square and the final stop, 26 May Square. Service is available 24 hours a day. Fee: 10 GEL BUS Regular buses stop at the bus station in front of the arrivals hall, every 30 minutes. Municipal Bus #37 serves between Tbilisi Airport and the city. One way fee is 0.50 GEL TRAIN The Airport Railway Station is the easiest way of transportation as it connects Tbilisi Central Railway Station which is located 70 meters from the airport. Transportation by train takes 35 minutes. One way fare is 0.50 GEL. TAXI Taxi services at Tbilisi International Airport are available outside the terminal, just in front of the Arrivals Hall and provide 24 hour service. The journey to the city center takes minutes, depending on traffic. Georgian Taxi, modern vehicles equipped with taximeters, will deliver passengers to the center of Tbilisi, for reasonable prices. TRAIN SCHEDULE Tbilisi-Airport 7:55 AM Airport-Tbilisi 8:45 AM Tbilisi-Airport 5:20 PM Airport-Tbilisi 6:05 PM 17

18 CAR PARK The Open Air Car Park of Tbilisi Airport safely accommodates our customers vehicles. Total capacity: 508 vehicles Hours PARKING FEES Fees 0-1 3,5 GEL GEL GEL GEL GEL Monthly Subscription Fee 130 GEL 18

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20 აეროპორტის რუკა / Airport Map 20

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22 აეროპორტის რუკა / Airport Map 22

23 დაკიდული სართული / Mezzanine დაკიდული სართული / Mezzanine Floor ლიფტი / Elevator ლიფტი ესკალატორი / Elevator / Escalator ესკალატორი საპასპორტო / Escalator კონტროლი / Passport Control საპასპორტო სავიზო კონტროლი სერვისი / Visa / Passport Service Control ვალუტის გადამცვლელი პუნქტი / Exchange Office სავიზო სერვისი / Visa Service ტუალეტი / Toilets ვალუტის ბანკომატი გადამცვლელი / ATM პუნქტი / Exchange Office ტუალეტი სატრანზიტო / Toilets მომსახურება / Transit Desk ბანკომატი / ATM სატრანზიტო მომსახურება / Transit Desk 23

24 აეროპორტის რუკა / Airport Map 24

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28 Published by TAV Urban Georgia LLC. Batumi International Airport 6010 Batumi, Georgia Contact: batumiairport.com T: (BUS) Social Media facebook.com/tavgeorgia instagram.com/tavairports youtube.com/tavairports foursquare.com/tavairports

29 CONTENTS PRIOR TO FLIGHT TERMINAL FACILITIES TRANSPORTATION CAR PARK DUTY FREE BATUMI AIRPORT MAP

30 PRIOR TO FLIGHT BAGGAGE For your own safety please prepare your luggage yourself. Please take extra care to check all closed packages and boxes when preparing your luggage. Do not accept any package given to you to be delivered to someone else. Carry your valuable items such as jewelry, mobile phones, computers and documents in your hand luggage. Your luggage may not be accepted into the aircraft if it: May be dangerous for the aircraft, passengers and other cargo; Is not packed properly and securely; Contains items prohibited by legislation of the origin, destination or transit country; Is not within the specified size limits (please consult your airline company for information). Make sure you learn the applicable weight limits for luggage. Make sure you have labels on your luggage clearly displaying your name/surname, telephone number and address. Do not overload your luggage. If they are over the specified limits you will need to pay for the extra luggage weight/size. At your destination, if you notice any of your luggage is missing or damaged, make sure you report it to the Lost Property Office with your flight details, luggage labels and identification before leaving the airport. For damaged or missing items you notice afterwards, contact your airline within 7 days. We wish you a pleasant and safe journey. HAND LUGGAGE REGULATIONS CABIN LUGGAGE This is the luggage that the passenger takes with him/her into the aircraft under his/her supervision and responsibility. LIQUID RESTRICTION The latest conditions regarding the restriction of the amount of liquids which can be carried in hand luggage such as all fluids, gels, aerosols etc.: Liquids must be held in individual containers not exceeding 100 ml. Containers must be carried in a separate re-sealable bag which must not exceed 20 cm x 20 cm (1 liter capacity) in dimensions. Each passenger is allowed to carry only 1 (one) sealed bag (Medicines with prescriptions and in original packages and baby food are exempt from this condition.). Following items are subject to restriction: Water, syrup, creams, lotions, oils, perfumes, makeup items (liquid lipstick, mascara etc.) toothpaste, shaving gel and mousse, hair gels, deodorants, contact lens solutions, shampoos, items such as jam, honey, yogurt. 30

31 DUTY-FREE All liquid products purchased in Duty-Free stores must be carried with their receipts, in special transparent and sealed bags. Please do not open the sealed bags until you reach your final destination. Otherwise, the contents of the bags may be confiscated at the Security Check Points. If you have a connection flight within the European Union or United States, it is not permitted to carry any previously purchased Duty-Free products (over 100ml) as hand luggage even in sealed bags. 31

32 TAV Georgia Operation Services L.L.C.

33 TERMINAL FACILITIES CAFES CAFE BATUMI Cafe Batumi is located in the departure lounge and offers coffee, tea and other liquid refreshments to passengers. You can have sandwiches, cakes etc, while waiting for your flight. The café is open for 24 hours. ISTANBUL CAFE The cafe is located in the departure lounge, after passport control. Passengers can relax in a cozy atmosphere here and enjoy delicious coffee and cakes. Café serves 24 hours a day. LOST AND FOUND Lost Luggage Office in Batumi Airport is located in the arrival hall. It provides service for those passengers who arrived with damaged/ partly missing /or lost luggage. Phone: ( ) MEDICAL CENTER Medical & Emergency Point in Batumi Airport operates 24 hours and is located in the departure hall of the terminal, on the ground floor. Phone:

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35 TRANSPORTATION BUS Batumi municipal buses N10 and N 9 follow fixed routes: Airport-Batumi city center. The bus stop is in front of the terminal and it takes 20 minutes to get to the city center. The travel fee is 0.40 GEL. TAXI Taxi service is available at the terminal exit. It is approximately a minute drive to the city center. 35

36 CAR PARK The park of Batumi Airport safely accommodates our customers vehicles. Total capacity: 100 vehicles PARKING FEES Type of Vehicle Car Minibus Commercial Minibus Parking Fees 2.50 Gel GEL 7.00 GEL 36

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39 DUTY-FREE DUTY-FREE Duty-Free in Batumi Airport provides an exceptional variety of worldfamous brand name products. The Duty-Free area in Batumi International Airport is operated by the TAV Airports affiliated company ATÜ. The shop is located after passport control and operates 24 hours a day. Passengers can purchase various brands of perfumes, cosmetics, alcoholic drinks, cigarettes and sweets. PRIMECLASS CIP SERVICE Whether you re arriving or departing, the CIP Service of Batumi Airport offers you personal care pleasant atmosphere with outstanding flexibility, comfort and convenience for those who want to begin or end their trips in a high class ambiance. This service can be enjoyed by business class travelers or simply by pre-booking. CIP Service guarantees you a maximum of discretion. You are picked up right at the arriving aircraft or taken straight to your departing plane. All legal procedures are handled by our staff and our comfortable lounge is available for you to relax in before and after the flight. Reservation: F: primeclass.batumi@tav.aero 39

40 YOUR VIRTUAL GUIDE AT THE AIRPORT TAV MOBILE One of the main subsidiaries of TAV Airports Holding, TAV IT designs, develops and implements local and global airport technology services and solutions as a prominent brand in the aviation industry. Offering services with a professional team specializing in aviation sector technological solutions, TAV IT provides consistent management of sophisticated airport operations and develops new products through the utilization of its extensive know-how.

41 The TAV Mobile Application, developed by TAV IT, enables direct contact with customers and is available at eleven airports in four countries operated by TAV Airports Holding. With real-time access to information on passenger services, this free application is designed for smart phones and tablets. Thanks to TAV Mobile, access to flight information, current sales at duty free stores, car park, flight routes, the restaurant you require, cash machines, ticket sales points, private lounges, lost property offices and a currency converter are only one click away. Also, with the augmented reality module, current information and locations of important points such as gates, restaurants, pharmacies and information desks at the domestic and international terminals of Istanbul Atatürk Airport can be seen through the camera of your smart phone. This application is available for Istanbul Atatürk, Ankara Esenboğa, Izmir Adnan Menderes and Antalya Gazipaşa airports in Turkey, as well as at Skopje and Ohrid airports in Macedonia, Tbilisi and Batumi airports in Georgia and Monastir and Enfidha airports in Tunisia, operated by TAV Airports.

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44 44 Flight and airlines information displayed in the table may vary during the season. Please contact the concerned airlines for current information.

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46 46 Flight and airlines information displayed in the table may vary during the season. Please contact the concerned airlines for current information.

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48 48 Flight and airlines information displayed in the table may vary during the season. Please contact the concerned airlines for current information.

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