Benefits and features
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1 Benefits and features Unlimited travel on the national network of more than kilometers of train, bus and boat routes Valid on the public transportation systems of 35 Swiss Cities Free Swiss Family Card: children from 6 up to 15 included travel free. (Refer to children s rule details) Access to scenic trips Bernina Express, Glacier Express, Golden Pass, William Tell Express. Reservations are compulsory and fees vary by train Special Passholder fares on Train Hotel Elipsos connecting Switzerland and Spain (Zuerich - Barcelona). This bonus is NOT valid for Swiss Card and Swiss Transfer Ticket holders Special Passholder fares on Lyria (France Switzerland TGV) and Genève Med TGV. This bonus is NOT valid for Swiss Card and Swiss Transfer Ticket holders Special passholder fares on CityNightLine (on the route from/to Switzerland). This bonus is NOT valid for Swiss Card and Swiss Transfer Ticket holders Special travel bonuses: for full list of bonuses, please refer to Swiss Travel System map. 1. SWISS PASS PASSES Validities : 4, 8, 15, 22 days or 1 month Travel days are consecutive Saver pass for 2 people or more travelling together at all times Youth pass for travellers up to 25 included on the first day of travel Youth Pass : 25% discount on the full fare pass Special travel bonuses apply
2 2. SWISS FLEXIPASS Validity : any 3, 4, 5, 6 or 8 days within a 1-month period Travel days may be used consecutively or non-consecutively Saver pass for 2 people or more travelling together at all times Not applicable to Youth Special travel bonuses apply When using a Flexipass to gain entry to a Museum it is considered a travel day 3. SWISS CARD PASSES Includes a round trip (2 transfers) between any Swiss airport or border station and any destination in Switzerland Validity : 1 month from arrival date to benefit from the 50% discount. IMPORTANT : after the last transfer day to either a border train station or the airport, the validity of the Swiss Card has expired and no additional 50% discount on any services will be granted. The ticket is valid on the most direct route and can be used on Glacier Express Line Each trip has to be completed within a calendar day, stopovers are possible during the journey Swiss Card allows 50% discount on all Swiss railways, lake steamers, postal buses and on excursions to most mountain tops, locally purchased Children 6-15 not accompanied or acccompanied by adult other than their parent, please book a Swiss Transfer Ticket. - SWISS MUSEUM PASS NOT OFFERED WITH THE SWISS CARD This Swiss Card is best used for summer holidays spent in one resort in Switzerland Page 2
3 4. SWISS TRANSFER TICKET Offers round trip transfer from any Swiss airport or border station to any destination in Switzerland PASSES Validity : Round trip journey is to be done within 1 month from the onward journey s date The ticket is valid on the most direct route and can be used on Glacier Express Line. Each trip has to be completed on the same day, stopovers are possible during the journey - SWISS MUSEUM PASS NOT OFFERED WITH THE SWISS CARD This Swiss Transfer Ticket is best used for winter holidays or short stays in Switzerland. Excellent value for money (often cheaper than a Point-to-Point ticket) Easy to sell a one flat rate for all destinations Only sold outside Switzerland Unlimited number of children from 6 up to 15 included: free if holding a Swiss Family Card (details below) Children s rules Children from 6 up to 15 included who are not members of the family still qualify for a 50% reduction (this child reduction is not available for Swiss Card) Children up to 5 included: free if no reservation is required FREE SWISS FAMILY CARD (for families travelling together) This free card allows children, from 6 up to 15 included, to travel for free when accompanied by a parent (including step and foster parents). Valid with any Swiss products (Swiss Pass, Swiss Flexipass, Swiss Youthpass, Swiss Saverpass, Swiss Saver Flexipass, Swiss Transfer Ticket and Swiss Card). Special tariff on Lyria (Pass 3). However we recommend to book the Youth fare instead as it is a little cheaper than the Pass 3 fare. Conditions of use Passes must be validated within 6 months of issuing date by a railway official in Switzerland (station s desk) who also fills in the passport number People with a permanent residence outside of Switzerland & Liechtenstein (for more than 6 months) are eligible to purchase or use a Swiss Travel System product Passes must be validated prior to boarding 1st train (all parties must be present when validating a Saver pass) Flexipass, date of travel has to be entered in the correct way before boarding the first train, by the traveler, in the corresponding box of the calendar *comprehensive conditions of use on the European Rail pass cover Page 3
4 REFUND POLICY Passes must be presented unused and not validated for refund. An 85% refund applies to totally unused passes returned within one year of issuing date. Swiss Travel System products are not refundable and cannot be replaced if lost, stolen or partially used Lost or stolen passes may be protected with the purchase of a Rail Protection Plan Swiss Museums Bonuses The Swiss Pass, Swiss Youth Pass and Swiss Flexi Pass are also valid as Swiss Museum Pass and give free admission to more than 400 museums and exhibits in Switzerland ( Inclusive of Swiss Museum Pass will be mentioned on your Euronet coupon. The choice includes some of the most popular museums, including: - Swiss Transport Museum in Lucerne - The Swiss Open-Air Museum Ballenberg - The Olympic Museum in Lausanne - The spanking new Paul Klee Centre in Bern - Most art and natural history museums Mountain Top Trains & Cable Cars Cable cars and Mountain trains not included in the Swiss travel System range of passes offer a 50% discount (1): please refer to STS map or enquire at the relevant mountain railway/cable-car station. The Furka Steam Train: 20% discount on the normal fare ( Page 4 Rent-a-ski Discount of at least 10% on ski and other winter equipments rentals. Where to rent? Check the web site ( 20 % discount on the entrance fee ( NEW Swiss Miniature Melide
5 City passes and Tours Basel: 50% discount on Basel Card Bern: 20% reduction on guided walking tour through old town/clock tower or guided city bus tours Geneva: 20% discount on the guided city tour Lausanne: 20% discount on guided city tours ( Lucerne: 20 % discount on guided city stroll Schaffhausen: 20% discount on guided city tour Zuerich: 50% reduction on guided city walking tours Bonuses Gübelin Watches and jewellery store in 8 cities: 8% discount on all watch and jewellery RailAway is a Swiss Travel System s new bonus partner and is offering remarkable rebates to holders of a Swiss Travel System ticket on the following offers and programs: Fun (ideal for kids and adults), Active (meant for sporty types), Monthly Special, Musicals, Exhibitions, Museums and Events as well as Rail Experiences. All these programs can easily be booked at major train stations in Switzerland, or by phone ( CHF 1.19/mn) or on the internet Important: in order to - get a discount in the Swiss Transport Museum for example, clients will get a reduced entry ticket (from the RailAway offer) at major train stations in Switzerland, upon presentation of their valid Swiss Travel System ticket. The discount is no longer available at the museum itself. (1) To be purchased locally. Swiss Card: 50% reduction; Swiss Transfer Ticket: no reduction A complete list of all bonus partners, including the services / reductions offered, will be communicated in the Swiss Travel System brochure and on the synoptic maps handed out with every Swiss Travel System ticket. Hotels Best Western Swiss Hotels: 10% discount on pre-booked reservations through Best Western booking offices worldwide. Page 5 Hotels with a Bookmark: 20% discount on rack rates (based on availability and prior reservation) Minotel: 15% discount on the rack rate if booked on-line ( Code: STSMIN Sunstar Hotels centre: 10% discount on bookings done through the Sunstar reservation Swiss Backpackers: 50% discount on the 3rd night in the same establishment Swiss Budget Hotels: 10% discount when booked on line (password required, (pw@rooms.ch) Swiss International Hotels: 10% discount on bookings done through the central reservation office Swiss Quality Hotels International: 10% discount on the best available rates when booking through the Swiss Quality Hotel booking office
6 FREQUENTLY ASKED QUESTIONS SWISS PASSES Question: Do I have to use a travel day on my Flexipass in order to receive a bonus partner discount? Answer: If the bonus if FREE then yes, a day will be taken from your pass. If a discount is offered then no, a day will not be taken from your pass. Question: Do disabled / blind passengers get a discount? Answer: No. Question: Can I bring my dog on the train and is there a charge? Answer: Yes, dogs are allowed in 1st and 2nd class sitting or lying on the floor. However, a ticket is required. The fare is 50% of a 2nd class ticket. Question: Can I exchange or extend my Swiss Pass when I am in Switzerland? Answer: An exchange can only be done if it is an upgrade, for example from 2nd to 1st class or from 4 days to 8 days. The period of validity can only be extended if the Swiss Pass is exchanged. This can be done at most SBB-railway stations in Switzerland for the difference of price plus a supplement of about US$20. SWISS FAMILY CARD: Question: What is the exact policy for the Family Card? Answer: Children from 6 to under 16 years of age travel free if accompanied by at least one parent. A parent is defined as a father, mother, stepparent, foster-parent or a legal guardian. An uncle, aunt, grandfather, grandmother, godfather or godmother do NOT qualify as parents. Question: Is there a limit to how many children per adult? Answer: No, but the adult has to be the parent or legal guardian of all listed children. Question: How do the conductors know? Answer: The conductors may ask for a legal proof. Legal proof can be a passport, a birth certificate or an I.D. for legal guardians. Parents who have a different family name than their children should have a birth certificate ready. Question: If the children want a reservation, does the Family Card still work? Answer: Sure, children are allowed to get a reserved seat even though they are traveling for free. The Family Card is their ticket. Question: Does the reservation fee apply to children traveling on the Family Card? Answer: Yes. The reservation fee or supplement for scenic trains has to be paid by every person traveling. Question: Is the Swiss Family Card valid on the Glacier Express? (Scenic trains) Answer: Yes it is. The Swiss Family Card is valid everywhere a Swiss Travel System Pass is valid. Page 6
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