Aviation ICT Forum 2014
|
|
- Darcy Watson
- 6 years ago
- Views:
Transcription
1 Aviation ICT Forum 2014 More ground to break Shaping the future. Together October 2014
2 Panel Name: Biometrics: Securing future passenger self service at the airport
3 Discussion points Biometrics recap The Identity challenge Industry Trends Use cases for self service at airports Use case Miami airport Summary 3 Tomorrow 's Airport Today Aviation ICT Forum SITA 2014
4 The Identity Challenge Is this Mr. Smith? 4 Tomorrow 's Airport Today Aviation ICT Forum SITA 2014
5 The Identity Challenge How can airlines, airports, security authorities and governments prevent identity fraud? 5 Tomorrow 's Airport Today Aviation ICT Forum SITA 2014
6 Biometrics recap Uses Physiological and Behavioural human attributes Physiological Fingerprint, Facial, Hand Geometry, Iris scan, Retina scan Behavioural Voice, Signature, Keystroke Identification and Verification Fast matching algorithms with a high degree of certainty epassports 6 Tomorrow 's Airport Today Aviation ICT Forum SITA 2014
7 Commonly used biometrics at airports Face Iris Fingerprint Secure Reasonably Accurate Contactless Passive Low cost Fast High accuracy Repeatable Contactless Longevity High cost Slow Proven User-friendly High accuracy Low cost 7 Tomorrow 's Airport Today Aviation ICT Forum SITA 2014
8 Biometrics success factors Enterprise wide shared service Centrally managed but distributed implementation Select technology wisely balancing quality, performance and costs Follow standards Facilitation for enrolment often ignored Avoid harassing the traveller Respect privacy 8 Tomorrow 's Airport Today Aviation ICT Forum SITA 2014
9 Industry Trends Other Check-in Counter 56% 44% 42% 65% Already use bag drop* Happy to self bag drop 54% 70% Would self-board Would report missing bag via kiosks 62% Will tag own bag * bag drop at check-in counter now just 55% 58% Welcome transfer kiosks 9 Tomorrow 's Airport Today Aviation ICT Forum SITA 2014
10 Use cases for self service at airports that can use Biometrics effectively 10 Tomorrow 's Airport Today Aviation ICT Forum SITA 2014
11 Check-in and Bag Drop Biometric verification may be done at check-in or bag-drop, against: An existing government issued biometric credential (e.g. e-passport /e-id) An existing biometric frequent traveler credential or record in a database Alternatively, a biometric enrolled at check-in can be used to recognize the passenger at each step as they transit the airport 11 Tomorrow 's Airport Today Aviation ICT Forum SITA 2014
12 Security Checkpoint First airport point of interaction for many passengers Natural choke point for document validation and biometric capture in airport operations IATA Checkpoint of the Future: Boarding Pass (2DBC) validation Risk Assessment Identity Verification 12 Tomorrow 's Airport Today Aviation ICT Forum SITA 2014
13 Border crossing Governments are capturing biometric data of visitors at the primary immigration line to prevent identity fraud and to identify undesirables and overstayers Automated border control is offered for low-risk travelers whose identity can be reliably verified 13 Tomorrow 's Airport Today Aviation ICT Forum SITA 2014
14 End to End Airport Process Airport etoken Check Identity Check Identity Check Identity Check Identity Reservation & Check-in (off airport) Bag Drop Security Checkpoint Immigration Boarding evisa/ PNR/ APIS APP Baggage Info Risk Assessment APP Border Control Authorities 14 Tomorrow 's Airport Today Aviation ICT Forum SITA 2014
15 End to End Airport Process 15 Tomorrow 's Airport Today Aviation ICT Forum SITA 2014
16 Use case Miami airport 16 Tomorrow 's Airport Today Aviation ICT Forum SITA 2014
17 What is APC? SELF SERVICE 17 Tomorrow 's Airport Today Aviation ICT Forum SITA 2014
18 The driver The number of international visitors has grown from 55 million in 2009 to 70 million in 2013, and each overseas visitor spends on average $4,500 per visit, at American hotels, shops, restaurants, and other domestic businesses. SELF SERVICE 18 Tomorrow 's Airport Today Aviation ICT Forum SITA 2014
19 The challenge Striking the right balance between facilitation and security 19 Tomorrow 's Airport Today Aviation ICT Forum SITA 2014
20 Solution Self service APC kiosk Replaces the traditional process of filling out the declaration and customs form. Simple Process Answer regulatory questions using touch screen epassport reading and verification Biometric capture of face and fingerprints Identity verification (1-1) Biometric watchlist check (1-M) Optimal use of airport layout SELF SERVICE 20 Tomorrow 's Airport Today Aviation ICT Forum SITA 2014
21 Initial APC Experience at Miami Miami in lieu of formal performance reports by MDAD/CBP Office of Field Operations; Wait time reduced by 36% 77% of eligible US/CAN Passengers are now cleared by APC 36 Kiosks installed Phase 2 shortest processing time = 35 secs Phase 2 average processing time = 77 secs Average face capture time inc automated height adjustment = 18 secs 21 Tomorrow 's Airport Today Aviation ICT Forum SITA 2014
22 Miami North Terminal FIS Pre-APC 22 Tomorrow 's Airport Today Aviation ICT Forum SITA 2014
23 Miami Operational 23 Tomorrow 's Airport Today Aviation ICT Forum SITA 2014
24 Miami Operational 24 Tomorrow 's Airport Today Aviation ICT Forum SITA 2014
25 Miami Operation (Phase 2) Left: US CAN Travellers using APC Kiosks Right Visitor Queues 25 Tomorrow 's Airport Today Aviation ICT Forum SITA 2014
26 Miami Ribbon Cutting Day 26 Tomorrow 's Airport Today Aviation ICT Forum SITA 2014
27 In Summary Use of an etoken is mandatory for self service Can be permanent or temporary Permanent can be epassport or a Trusted Traveler ID Must be used at all self service points such as Check-in at kiosk Bag drop Security Shopping Border Crossing (ABC Gates) Boarding Gate 27 Tomorrow 's Airport Today Aviation ICT Forum SITA 2014
28 Aviation ICT Forum 2014 Thank you October 2014
The Future Trend of Airport Passenger Services
The Future Trend of Airport Passenger Services Greater convenience, speed and control for passengers HOU Kan Regional Head, APCS, IATA Simplifying the Business 1 International Air Transport Association
More informationFast Travel and Self-Service: Regulatory Opportunities & Challenges. Nathalie Herbelles Assistant Director, APCS Asia-Pacific
Fast Travel and Self-Service: Regulatory Opportunities & Challenges Nathalie Herbelles Assistant Director, APCS Asia-Pacific Are we there yet? 2 We are moving towards faster end-toend journeys because
More informationA Secure, Seamless, Efficient Passenger Process
Travel Facilitation and OneID A Secure, Seamless, Efficient Passenger Process Guido Peetermans Head, Passenger Security 12 December 2018 1 From 4.1 billion passengers in 2017 to 8.2 billion passengers
More informationIATA s Facilitation Priorities in the region
IATA s Facilitation Priorities in the region Nathalie Herbelles Assistant DirectorAirport, Passenger, Cargo and Security Asia-Pacific, IATA Hong Kong ICAO TRIP Regional Seminar Passenger Traffic 2015-2035
More information7 Ways Facial Recognition Can Unlock A Secure, Frictionless and Personalized Travel Experience COURTESY OF A SINGLE, UNIFIED BIOMETRIC KEY
7 Ways Facial Recognition Can Unlock A Secure, Frictionless and Personalized Travel Experience COURTESY OF A SINGLE, UNIFIED BIOMETRIC KEY INTRODUCTION Boarding a plane used to be the exciting start to
More informationFACILITATION PANEL (FALP)
International Civil Aviation Organization WORKING PAPER 23/3/16 English only FACILITATION PANEL (FALP) NINTH MEETING Montréal, 4-7 April 2016 Agenda Item 3: Amendments to Annex 9 AIRPORT TRAFFIC FLOW ARRANGEMENTS
More informationPASSENGER JOURNEY. Our vision: a seamless, secure and efficient walking pace journey that is highly personalized throughout.
NEXTT JOURNEY Our vision: a seamless, secure and efficient walking pace journey that is highly personalized throughout. 00 THROUGHOUT THE JOURNEY IDENTITY MANAGEMENT Biometrics are used to confirm identity
More information01 Pre-Travel. Passenger Facilitation / Passenger Data Harmonization & Quality
01 Pre-Travel Passenger Facilitation / Passenger Data Harmonization & Quality 1 Key Facts and Figures Advanced Passenger Information Used throughout the 14 steps Required by over 50 countries Lack of Global
More informatione- Check in project at Narita Airport
ACI Airport Service Quality & Facilitation Conference e- Check in project at Narita Airport 1 April, 2008 Narita International Airport Co. ISAO KOTAKE i-kotake@naa.jp 1 Contents 1. Facts on Narita Airport
More informationThe Transforming Airport
DAY 2 FOUR PATHWAYS The Transforming Airport Distributed Airport Infrastructure Airport infrastructure; Creating greater choice and convenience for passengers is driving the trend for off-airport facilities.
More informationUS explores catalytic potential of biometrics
US explores catalytic potential of biometrics [Content preview Subscribe to Jane s Airport Review for full article] Federal agencies and aviation partners are pushing the adoption of biometrics at airports,
More informationExpediting the Customer Travel Experience IAAE FOAM CONFERENCE 14 MAY 2013
Expediting the Customer Travel Experience IAAE FOAM CONFERENCE 14 MAY 2013 Air New Zealand - Self Service Check-in Qantas - Q-card & Q Bag Tag RFID enabled Frequent Flyer Card Q-card RFID enabled Permanent
More informationEnhancing Aviation Security through Identity management
Enhancing Aviation Security through Identity management Alejandro Restrepo Manager, Security & Facilitation, Americas ICAO TRIP Regional Seminar Jamaica, November 2017 Date 1 passenger growth outlook 2016-2036
More informationBorder Security for Air Transport in the Pacific
Border Security for Air Transport in the Pacific Paul DALTON Regional Vice President S.E Asia, Australia & South Pacific PECC Round Table Noumea 12-13 November 2003 A changing global environment Uncertainty
More informationASIS Middle East Conference 2015
ASIS Middle East Conference 2015 A Balancing Act: Building a Robust Aviation Security Solution Whilst Maintaining a Seamless Passenger Journey Waqar Mohamed, AVSEC PM Regional Aviation Manager, G4S 1 G4S
More informationSmarter Travelers Seamless self-service travel experiences
Smarter Travelers Seamless self-service travel experiences Tuesday 30 August By: Jamie Partington & George Fenergi 2 Introduction Self Service at every step 92% passengers would book their travel Flight
More informationCollaboration for best Passenger Experience Check-In of the Future Enhancing the Passenger Experience
Collaboration for best Passenger Experience Check-In of the Future Enhancing the Passenger Experience Presentation at the 23 rd ACI Africa Region Annual Conference 14 th October 2014, Durban by Torsten
More informationAutomated Border Control. AFI-SECFAL meeting 24 May 2017, Gaborone (Botswana)
Automated Border Control AFI-SECFAL meeting 24 May 2017, Gaborone (Botswana) Background The need to facilitate smooth and secure border crossings will continue to rise significantly, especially at airports.
More informationAIRPORT SECURITY SOLUTIONS
AIRPORT SECURITY SOLUTIONS AIRPORT SECURITY SOLUTIONS Freedom of movement, uncompromised security As an international market leader in the entrance control market, Gunnebo understands the high demands
More information2013 IATA GLOBAL PASSENGER SURVEY HIGHLIGHTS
2013 IATA GLOBAL PASSENGER SURVEY HIGHLIGHTS * The information contained in our databases and used in this presentation has been assembled from many sources, and whilst reasonable care has been taken to
More informationFACILITATION PANEL (FALP)
International Civil Aviation Organization WORKING PAPER FALP/10-WP/19 Revised 29/8/18 FACILITATION PANEL (FALP) TENTH MEETING Montréal, 10-13 September 2018 Agenda Item 6: Other matters FACILITATION FOR
More informationFACILITATION PANEL (FALP)
International Civil Aviation Organization FALP/10-WP/3 30/7/18 WORKING PAPER FACILITATION PANEL (FALP) TENTH MEETING Montréal, 10-13 September 2018 Agenda Item 3: Amendments to Annex 9 PASSENGER DATA OF
More information7 Ways Face Recognition Can Unlock A Secure, Frictionless and Personalized Travel Experience COURTESY OF A SINGLE, UNIFIED BIOMETRIC KEY
7 Ways Face Recognition Can Unlock A Secure, Frictionless and Personalized Travel Experience COURTESY OF A SINGLE, UNIFIED BIOMETRIC KEY INTRODUCTION Boarding a plane used to be the exciting start to any
More information2012 IATA GLOBAL PASSENGER SURVEY HIGHLIGHTS
2012 IATA GLOBAL PASSENGER SURVEY HIGHLIGHTS * The information contained in our databases and used in this presentation has been assembled from many sources, and whilst reasonable care has been taken to
More informationConsultative Committee Update Government Agency Programs. September 11, 2018
Consultative Committee Update Government Agency Programs September 11, 2018 Our Vision is to be the Best! Our vision is to be the best airport in the world enroute to establishing Toronto Pearson Airport
More informationFast Travel Now & What s next. Youn Kim Airport, Passenger, Cargo & Security, Asia-Pacific
Fast Travel Now & What s next Youn Kim Airport, Passenger, Cargo & Security, Asia-Pacific IATA 2016 Global Passenger Survey I want everything to go smoothly on my day-of-travel I m willing to give more
More informationACI-NA Business Information Technologies Conference
ACI-NA Business Information Technologies Conference Common Drop/Self-Tagging Committee Update September 20-21, 2008 Hynes Convention Center Boston, MA Common Drop/Self-Tagging Committee Update Agenda Breaking
More informationAviation ICT Forum 2014
Aviation ICT Forum 2014 More ground to break Shaping the future. Together 16 17 October 2014 Follow the discussion @SITAonline #SITAIndia Tomorrow s Airport Today - IT Infrastructure & Stakeholder Management
More informationThe Latest and Greatest in Passenger Processing Technology
ACI-NA Airport Board Members & April 23, 2012 The Latest and Greatest in Passenger Processing Technology Presented By: Francis T. Barich, President Barich, Inc. 1 Traditional Passenger Processing Services
More informationA Multi-Agent Microsimulation Model of Toronto Pearson International Airport
A Multi-Agent Microsimulation Model of Toronto Pearson International Airport Gregory Hoy 1 1 MASc Student, Department of Civil Engineering, University of Toronto 35 St. George Street, Toronto, Ontario
More informationPassenger Experience. Anne Carnall Fast Travel IATA. Star Alliance Ambassadors Club Tuesday 18 th August 2015
Passenger Experience Star Alliance Ambassadors Club Tuesday 18 th August 2015 Anne Carnall Fast Travel IATA 1 4 Air Travel likely to double over next 20 years Liberal policies scenario Current policies
More informationUpgrading the International Arrivals Process
Upgrading the International Arrivals Process Moderator: Speakers: Joseph Chang, Vice President, Ricondo & Associates, Inc. Jorge Duyos, President, JRD & Associates Dan Agostino, Assistant Director-Operations,
More informationWhite Paper: Assessment of 1-to-Many matching in the airport departure process
White Paper: Assessment of 1-to-Many matching in the airport departure process November 2015 rockwellcollins.com Background The airline industry is experiencing significant growth. With higher capacity
More informationPassenger Experience
Passenger Experience Part 3 Streamlining Government Processes At The Airport Lisa Angiolelli, Project Manager Passenger Facilitation IATA Passenger Facilitation Program The Vision An end-to-end passenger
More informationRicardo G. Delgado Regional Officer Aviation Security and Facilitation North America, Central America and Caribbean (NACC ) Regional Office
Ricardo G. Delgado Regional Officer Aviation Security and Facilitation North America, Central America and Caribbean (NACC ) Regional Office International Civil Aviation Organization (ICAO) 2 Content Annex
More informationICAO Traveller Identification Programme (TRIP) Implementation Roadmap for Member States
ICAO TRIP Implementation Roadmap for Member States For Publication on the ICAO Website ICAO Traveller Identification Programme (TRIP) Implementation Roadmap for Member States Version: 1 July 2017 File:
More informationIdentity Management and Biometric Recognition A Revolution In Passenger Processing. GAPS Day 2 The Seamless Journey
Identity Management and Biometric Recognition A Revolution In Passenger Processing GAPS Day 2 The Seamless Journey Moderator: Guido Peetermans, Head, Passenger Security, IATA Panel: Bob Broere, VP, PSS
More informationBiometric Boarding using Identity as a Service: The potential impact on liability in the aviation industry
Biometric Boarding using Identity as a Service: The potential impact on liability in the aviation industry July 2018 Contents Page 1 Contents 2 Glossary 3 Executive Summary 5 Chapter 1: Introduction 8
More informationHow Technology Revolutionizes the Passenger Journey Presentation at the 24th ACI Africa Region Annual Conference 22nd October 2015, Hammamet
How Technology Revolutionizes the Passenger Presention the 24th ACI Africa Region Annual Conference 22nd October 2015, Hammamet Torsten Hentschel, TH Airport Consulting The Passenger How Technology revolutionizes
More informationAirport Security and Biometrics
2 nd Symposium on ICAO-Standard MRTDs, Biometrics and Security Airport Security and Biometrics Yemmi Agbebi, MBA Group Director for Innovation Manchester Airports Group, UK MRTD Symposium ICAO Headquarters,
More informationTech Trends That Are Defining The Future Of Travel
Tech Trends That Are Defining The Future Of Travel 1. Mobile Is The Key Travel Management Device Since 2014, mobile has overtaken desktop usage for travel bookings, and that does not predict to change
More informationAirport IT Are you ready for the future
Airport IT Are you ready for the future Life was simple Trends Affecting Airports in the next 20 years It s all about me! I can travel the world (virtually) I am the new (middle class) passenger Shifting
More informationJitu Thaker Technical Officer/Facilitation, ICAO
API/PNR: Regulatory Framework and Practical Applications Jitu Thaker Technical Officer/Facilitation, ICAO MyBank Holiday Plans YUL-AMS-JNB (return) Name Date of birth Credit card details/travel Points
More informationIATA Passenger Experience Overview
`Travel Facilitation for Enhancing Mobility in the OIC Member Countries` Mehmet Erkan DURSUN Aviation Solutions Manager Turkey, Azerbaijan and Turkmenistan Ankara 05 February 2015 65 billion passengers
More informationCASE STUDY 4. Indonesian Government
CASE STUDY 4 Indonesian Government August 2014 Page 1 Table of Contents EXECUTIVE SUMMARY... 3 1 CUSTOMER NAME... 4 2 BUSINESS CASE BUSINESS DRIVERS... 4 3 CHALLENGE... 4 4 SOLUTION DESCRIPTION... 5 5
More informationFACILITATION PANEL (FALP)
International Civil Aviation Organization WORKING PAPER 23/3/16 English only FACILITATION PANEL (FALP) NINTH MEETING Montréal, 4-7 April 2016 Agenda Item 3: Amendments to Annex 9 ELECTRONIC TRAVEL SYSTEMS
More informationThe Aircraft Experience. GAPS Day 2 The Aircraft Experience
The Aircraft Experience GAPS Day 2 The Aircraft Experience GAPS Day 2 The Aircraft Experience Nawal Taneja, Airline Business Strategist, Ohio State University GAPS Day 2 The Aircraft Experience 2018 Highlights
More informationBaggage Screening System Recap Projects Panel
Baggage Screening System Recap Projects Panel ACI NA Operations & Technical Affairs Conference Tuesday, March 24, 2015 Michael Healy, P.Eng. Vice-President, Infrastructure & Commercial Development Halifax
More informationWorld Passenger Symposium
World Passenger Symposium 24 26 October 2017 Centro de Convenciones Internacional de Barcelona (CCIB) World Financial Symposium 2014 World Passenger Symposium 2017 Baggage, can you Handle it? Tracking
More informationTransforming Passenger Processing
Transforming Passenger Processing Through Self Service Sam Munda Sales Director, Sub-Sahara Africa ACI AFRICA ABUJA 17 Sep 2010 Agenda Market Overview SITA Self Service Portfolio Conclusions What is the
More informationNavitaire GoNow Day-of-departure services
Navitaire GoNow: Day-of-Departure Made Smarter GoNow is Navitaire s advanced day-of-departure suite offering today s evolving airlines a comprehensive, scalable solution to support efficient, cost-effective
More informationA History of Innovation at London's Gatwick Airport
AVIATION SOLUTIONS CASE STUDY A History of Innovation at London's Gatwick Airport Simon Meyer - Managing Director of Aviation Solutions at Human Recognition Systems Simon.meyer@humanrecognitionsystems.com
More information[ P] SUMMARY: The Transportation Security Administration (TSA) announces the
This document is scheduled to be published in the Federal Register on 12/04/2013 and available online at http://federalregister.gov/a/2013-29007, and on FDsys.gov [9110-05-P] DEPARTMENT OF HOMELAND SECURITY
More informationWhat is Registered Traveler?
Agenda What is Registered Traveler? Who is CLEAR? Current Status Airports, Partners, TSA Current Research How Do I Enroll? Privacy Benefits to the Traveler Future Expansion. 2 What is Registered Traveler?
More informationPlanning Session 3: Industry Trends Affecting Airport Planning Innovations in Passenger Processing
1 ATLANTA, GEORGIA Planning Session 3: Industry Trends Affecting Airport Planning Innovations in Passenger Matthew Griffin Senior Manager ACI-NA mgriffin@aci-na.org Innovations in Passenger 2 Source: www.wikipedia.org
More informationEnhance your arrival services and shape with us the future of Lost & Found
Enhance your arrival services and shape with us the future of Lost & Found Around 20 million bags With today s technologies, productivity can be increased by 50 % while improving passengers / airlines
More informationTraveller identification management
Traveller identification management Narjes Abdennebi Chief Facilitation Section Strengthening Aviation Security through Improved Traveller Identification 2 Contents 1 ICAO and the global agenda 2 Regulatory
More informationWHITEPAPER. Digital Identity TOWARDS SEAMLESS, SECURE AND EFFICIENT AIR TRAVEL
WHITEPAPER Digital Identity TOWARDS SEAMLESS, SECURE AND EFFICIENT AIR TRAVEL CONTENTS EXECUTIVE SUMMARY 4 01 AIR TRAVEL NEEDS A REVAMP 6 02 A SEAMLESS, EFFICIENT AND SECURE SOLUTION 8 INFOGRAPHIC OF CHECK-IN
More informationAirports of the Future Taking the Terminal to the Traveler
Passenger Terminal World Expo 2011 Copenhagen, Denmark Airports of the Future Taking the Terminal to the Traveler Steven B. Cornell Assoc. Vice President Summary Aviation Timeline First Controlled Airplane
More informationAIRPORT OF THE FUTURE
AIRPORT OF THE FUTURE Airport of the Future Which airport is ready for the future? IATA has launched a new activity, working with industry partners, to help define the way of the future for airports. There
More informationNATIONAL AIR TRANSPORT FACILITATION PROGRAMME IMPLEMENTATION IN NIGERIA
NATIONAL AIR TRANSPORT FACILITATION PROGRAMME IMPLEMENTATION IN NIGERIA Rotimi Arogunjo General Manager, Economic Regulation & Facilitation Nigerian Civil Aviation Authority Email: rotimi.arogunjo@ncaa.gov.ng
More informationUN SC Resolution 2178 and passenger data exchange
Dr Narjess Abdennebi Chief Facilitation Section, ICAO UN SC Resolution 2178 and passenger data exchange Kish Island, Iran 10 May 2016 12/05/2016 Footer 1 2 Globally interoperable applications that provide
More informationSimplifying the Business: from e-ticketing to a 2020 vision. To represent, lead and serve the airline industry
Simplifying the Business: from e-ticketing to a 2020 vision To represent, lead and serve the airline industry What will air transport look like in 100 years? 1800 1900 2000 2100 2 Our goal: a profitable
More informationBoubacar Djibo Director, Air Transport Bureau, International Civil Aviation Organization (ICAO)
Session III (b): Working Group on International Law Enforcement Cooperation Boubacar Djibo Director, Air Transport Bureau, International Civil Aviation Organization (ICAO) CTED, Enhancing International
More informationAIRPORT SECURITY BULLETIN
AIRPORT SECURITY BULLETIN 17-11 Temporary Badge Program Background: Safety and Security is the Airport s first priority. In order to tighten security, the Airport has eliminated the Visitor V and Construction
More informationWHAT IS SECURE FLIGHT? Learn About It
WHAT IS SECURE FLIGHT? Learn About It Agenda Secure Flight Mission and Goals Watch List Matching Pre Secure Flight Secure Flight Overview Background Timeline Scope Changes Process Flow Benefits Protecting
More informationPassenger Data Exchange THE BASICS
Passenger Data Exchange THE BASICS CONTENTS INCREASING NON-STANDARD REQUESTS PNR: State Design API: Web/Email etc. iapi: Commercial Solution REQUIREMENTS IN EARLY 2000 REQUIREMENTS TODAY as of September
More informationKansas City Aviation Department. Update to Airport Committee Customer Service
Kansas City Aviation Department Update to Airport Committee Customer Service 1 Perspective An estimated 800,000 people participated in the Royals Word Series Parade On average 883,000 airline passengers
More informationEmerging Technologies at Airports
Emerging Technologies at Airports Kristin Shaw - Moderator SITA Kristin.Shaw@SITA.aero September 15, 2010 Kristin Shaw - Moderator Kristin Shaw is the Marketing Manager, North America for SITA, based in
More informationMATERNA AVIATION FORUM The Way to Smart Baggage Services 4.0 Integrated baggage door-to-door services based on a digital twin
MATERNA AVIATION FORUM The Way to Smart Baggage Services 4.0 Integrated baggage door-to-door services based on a digital twin Fraunhofer IML, Aviation Logistics Frankfurt am Main, 22 nd of November 2017
More informationTampa International Airport Master Plan Update. December 12, 2012
Tampa International Airport Master Plan Update December 12, 2012 1 Prior Presentation Consolidated rental car and people mover Decongest curbsides and roadways Enable rental car growth Gain long term parking
More informationReport to the Business Administration Committee
Report to the Business Administration Committee Recommendation to Award a Sole Source Concession Contract for a Third-Party Provided Registered Traveler Program at Washington Dulles International and Ronald
More informationEnhance your arrival services and shape with us the future of Lost & Found. BagAssist. Our solutions for your passengers
Enhance your arrival services and shape with us the future of Lost & Found BagAssist Our solutions for your passengers Around 20 million bags mishandled Costing the aviation industry $ 2 billion Source
More informationTravel Communication. Concept Paper V 1.0
Travel Communication Concept Paper V 1.0 1 DISCLAIMER The information contained in this document is subject to constant review in the light of changing government requirements and regulations. No reader
More informationWORLD PASSENGER SYMPOSIUM
WORLD PASSENGER SYMPOSIUM Innovating better, together 24-26 October 2017 CCIB Barcelona, Spain Principal Sponsor Tuesday 24 October 2017 14:45-18:15 The Passenger Trends 14:45 15:05 Setting the Scene:
More informationTerminal 4. Arrivals Guide. Preparing to travel. Travel advice for anxious passengers
Terminal 4 Arrivals Guide Preparing to travel Travel advice for anxious passengers About this guide Sections About this guide Finding your way around Terminal 4 Sensory awareness What you can expect Information
More informationName: Jennifer McDonald Title: Chief Executive Officer Agency: Passport, Immigration & Citizenship Agency Country: Jamaica
Regional Seminar on MRTDs, Biometrics and Identification Management Sint Maarten, 9 11 July 2013 Name: Jennifer McDonald Title: Chief Executive Officer Agency: Passport, Immigration & Citizenship Agency
More informationTerminal 5. Arrivals Guide. Preparing for travel. Travel advice for anxious passengers
Terminal 5 Arrivals Guide Preparing for travel Travel advice for anxious passengers About this guide Sections About this guide Finding your way around Terminal 5 Sensory awareness What you can expect This
More informationSecure Flight Passenger Data (SFPD) FAQs
Secure Flight Passenger Data (SFPD) FAQs Overview Formats SFPD and Passport (APIS) Frequently Asked Questions Secure Flight Domestic and International Travel Travel Redress Program (TRIP) TSA PreCheck
More informationSecure Flight Passenger Data (SFPD) FAQs
Secure Flight Passenger Data (SFPD) FAQs Overview Formats SFPD and Passport (APIS) Frequently Asked Questions Secure Flight Domestic and International Travel Suffixes and Titles Travel Redress Program
More informationVision for Intelligent Airports
Vision for Intelligent Airports Unleashing The Potential of Airports Norbert Steiger Regional Vice President - LAC SITA The time is now 3 key trends are coming together Mobility Self-Service Collaborative
More informationJob Description: Check-In Agent
Job Description: Check-In Agent Roles and Responsibilities: Based on day of operation requirements, agents may be assigned during their shift, to work ANY area their qualifications support. 2016 Spring/Summer
More informationAOA BADGE APPLICATION - INSTRUCTIONS - DO NOT STAPLE THIS PAGE TO APPLICATION
AOA BADGE APPLICATION - INSTRUCTIONS - DO NOT STAPLE THIS PAGE TO APPLICATION Section A o Full Legal Name - enter your current, legal name. o Previously Used Names - enter any aliases you have used, including
More informationTerminal 2. Arrivals Guide. Preparing to travel. Travel advice for anxious passengers
Terminal 2 Arrivals Guide Preparing to travel Travel advice for anxious passengers About this guide Sections About this guide Finding your way around Terminal 2 Sensory awareness What you can expect This
More informationCapacity Planning Overview
Capacity Planning Overview Brazil Strategic Airport Capacity Improvement Project August 2016 1. Capacity Primer Capacity Basics Capacity is how much stuff something holds Measurement depends on the stuff
More informationEnhancing Border Security and Traveller Facilitation Using Advanced Passenger Information
ICAO Ninth Symposium and Exhibition on MRTDs, Biometrics and Border Security 22-24 October 2013 Enhancing Border Security and Traveller Facilitation Using Advanced Passenger Information Jennifer McDonald
More informationTerminal 3. Arrivals Guide. Preparing for travel. Travel advice for anxious passengers
Terminal 3 Arrivals Guide Preparing for travel Travel advice for anxious passengers About this guide Sections About this guide Finding your way around Terminal 3 Sensory awareness What you can expect Information
More informationTime-Efficiency: Highlights from Passenger Terminal Expo 2014 (Barcelona Expo Event) Written by Andrew Koubatis, Altran Switzerland, April.
Time-Efficiency: Highlights from Passenger Terminal Expo 2014 (Barcelona Expo Event) Written by Andrew Koubatis, Altran Switzerland, April.2014 Passenger Terminal EXPO & CONFERENCE is the world s leading
More informationSecurity Queue Management Plan
1. Introduction 1.1 Purpose The Queue Management Plan (QMP) describes the process for managing the flow of passengers through the security queue at the CVG Airport Passenger Terminal. In all conditions
More informationBenefits of NEXTT. Nick Careen SVP, APCS. Will Squires Project Manager, Atkins. Anne Carnall Program Manager, NEXTT
Benefits of NEXTT Nick Careen SVP, APCS Anne Carnall Program Manager, NEXTT Will Squires Project Manager, Atkins 12 December 2018 1 Our industry continues to grow Our forecasts predict there will be 8.2
More informationNetwork: ACINA Password: airports2016
Network: ACINA Password: airports2016 Airport-Airline Collaboration Roundtable 2003 Seattle Summit Looking for areas of collaboration and cooperation between airports and air carriers 2 Airport-Airline
More informationModule 1: One DHS Solution (APIS Pre-Departure and Secure Flight) Section 1: One DHS Solution Briefing August 2007
Module 1: One DHS Solution (APIS Pre-Departure and Secure Flight) Section 1: One DHS Solution Briefing August 2007 Course Overview Audience: Aircraft Operators Objective: Outline the One DHS Solution for
More informationAirport Capacity Improvement, Operation Efficiency and Passenger Satisfaction
Airport Capacity Improvement, Operation Efficiency and Passenger Satisfaction Jeff Amiri General Manager, Aviation and Ground Systems Solutions, Information Management Services, Asia Pacific, Rockwell
More information15:00 minutes of the scheduled arrival time. As a leader in aviation and air travel data insights, we are uniquely positioned to provide an
FlightGlobal, incorporating FlightStats, On-time Performance Service Awards: A Long-time Partner Recognizing Industry Success ON-TIME PERFORMANCE 2018 WINNER SERVICE AWARDS As a leader in aviation and
More informationThe Global Automated Border Control Market Part II: Airport egates & Kiosks Forecasts & Analysis
The Global Automated Border Control Market Part II: Airport egates & Kiosks Forecasts & Analysis 2014-2018 C. Maxine Most Principal Acuity Market Intelligence 10/19/10 findbiometrics Webinar May 28, 2014
More informationAIRPORTS & AIRLINES ACTIVITY
AIRPORTS & AIRLINES ACTIVITY PRESS PACK BECAUSE A MEMORABLE JOURNEY BEGINS WITH A GREAT AIRPORT EXPERIENCE Company profile IER, a French subsidiary of Bolloré Group operating worldwide, is an industrial
More informationNote on validation of the baseline passenger terminal building model for the purpose of performing a capacity assessment of Dublin Airport
Note on validation of the baseline passenger terminal building model for the purpose of performing a capacity assessment of Dublin Airport 1 Background Under Section 8(1) of the Aviation Regulation Act
More informationInternet Check-in. Entering last name combined with confirmed booking reference or electronic ticket number then click Continue.
Internet Check-in 1. Access to www.thaiairways.com then click icheck-in. 2. Passenger Identification Entering last name combined with confirmed booking reference or electronic ticket number then click
More informationNew Technologies and Digital Transformation of the Passenger Process in Airport Terminals
RELIABLE BUILDING OPERATION AT AIRPORTS Gateway Gardens at Frankfurt Airport Sept 27-28, 2018 New Technologies and Digital Transformation of the Passenger Process in Airport Terminals Jens Grabeleu Fraport
More informationThe Global Automated Border Control Market Part Forecasts & Analysis
The Global Automated Border Control Market Part Forecasts & Analysis 2014-2018 C. Maxine Most Principal Acuity Market Intelligence 10/19/10 findbiometrics Webinar February 19, 2014 About Acuity Market
More information