Connected Airports and Airline Baggage

Size: px
Start display at page:

Download "Connected Airports and Airline Baggage"

Transcription

1 Connected Airports and Airline Baggage Team: GE, Oracle, M2Mi, Infosys & Altoros Shyam Nath, GE, Director IoT Sudip Majumder, Snr Dir Things Expo Nov 2,

2 23.1 million Checked bags. Mishandled (delayed, damaged, or lost) In 2015 * Source SITA

3 Agenda Overview Industrial Internet Connected Aircraft and Airports Smart Airline Baggage Management Our Vision Aviation Cloud Data Sharing and Interchange Solution Overview RFID Cellular/GPS Security

4 Trunks existed in Ancient Greece

5 What is IIC? Industrial Internet Consortium (IIC) was formed to accelerate the development, adoption and widespread use of interconnected machines and devices and intelligent analytics. Founded by AT&T, Cisco, General Electric, IBM, and Intel in March 2014, the IIC catalyzes and coordinates the priorities and enabling technologies of the Industrial Internet. IIC has over 250 members now. Members include Boeing, GE, M2Mi, Honeywell, UNISYS Corp..

6

7

8 Our Vision - Cloud Solution built for Aviation Industry A cloud built for Industry Aviation Cloud Monitoring & Analyze Security & Compliance Industry @M2MiCorp

9 The Long View Improved End-to-end Customer Experience Contextual Weakest data link sharing is the for Flight eco-system Connection! partners to enhance

10 The Starting Point - Airline Passenger and Baggage Flow Departure Hall Check-in Baggage (Security check, baggage sorting, etc.) Passenger (Security check, immigration check, etc.) Direct Transfer Passengers and Baggage split at Check-In and re-join at Baggage Claim Passenger tracking via PNR, API and DCS Baggage tracking via PNR and BRS PNR = Passenger Name Record API = Advance Passenger Information DCS = Departure Control System BRS = Baggage Reconciliation System Transfer New Flight Baggage (Security check, baggage sorting, etc.) Direct Passenger Immigration Check Baggage Claim Customs

11 The Starting Point - Airline Passenger and Baggage Flow Departure Hall Check-in Baggage (Security check, baggage sorting, etc.) Passenger (Security check, immigration check, etc.) Direct Transfer Multiple points of failure in baggage handling including custody changes Integrate passenger and baggage handling into airline and airport enterprise applications Transfer New Flight Direct Passenger Immigration Check Baggage (Security check, baggage sorting, etc.) Baggage Claim Customs

12 The Starting Point Smart Airline Baggage Management Testbed Complete system monitors and tracks smart baggage and integrates baggage tracking data with Oracle Airline Data Model applications and GE Predix All applications can run on the same cloud service RFID and BLE Tags Cellular and GPS Smart Tags Connection between smart baggage and M2M Intelligence M2M and IoT cloud application secured by IoT Security Suite built by M2Mi

13 M2Mi provides the on ramp for RFID Tags, Smart Tags, Beacons, IoT end-points M2Mi provides the connectivity and device management with geo-location and geo-fencing M2Mi provides the IoT Security model GE provides the Cloud Platform GE provides Predix to host microservices and applications GE handles realtime data, realtime alerts, time series data and airline and airport desktop and @shyamvaran

14 Oracle provides the Airline Data Model including baggage handling data Oracle provides the Service and Mobile Cloud Oracle provides Big Data storage and Advanced Realtime Analytics Oracle provides Airline Customer Experience @shyamvaran

15 @shyamvaran

16 @shyamvaran

17 @shyamvaran

18 Proof of Concept for Airlines Operation modes: - Normal operation mode (real-time tracking) - Mishandled mode (status/location/next steps/numbers to call for the delayed, damaged, or lost bags) - TSA mode (in case TSA is screening the bag) Deployment modes - at Bag Drop and/or at Bag Claim RESTful API interface for Airlines to integrate into mobile/web apps Integration with back-end Real-time tracking status API: - Status look-up by tag API - Belt # API - Terminal Map API - Analytics API - TSA Alert API - Audit/logging API -

19 State of the Industry: SOLUTIONS IN-FLIGHT Convert 2D bag tags to 3D tags (better detection) Adding sensing in airport equipment & at aircraft bag loading, to detect right bags are travelling on the right equipment $50m Delta Airline committed $50m RFID implementation for connected bags in 2016 IATA Res 753 compliant k Alaska Airline doing a pilot with 500 loyalty members San Diego giving out 10K bag tags to its passengers

20 But there s a bigger picture and challenge Door-to-Door Opaque System silos add time. Connecting IoT smart luggage with Transit weight & GPS, fleet telematics, staff tablets and enterprise systems, TRANSPORT Airlines can predict fuel requirements, no shows and respond dynamically to adjust gate changes, plane prep & boarding. HOME AIRPORT AWAY DRIVE PACK PARK BAG SECURITY GATE BOARD TAXI FLIGHT TAXI GATE OFF BAG SHUTTLE DRIVE Inbound Passenger 45lbs 3tickets 10min SERVICES READY Inbound Flight 5m delay Fuel 10min Beacons put the Airport in your Hands TODAY: Beacons help passengers find gates, food, information and make purchases TOMORROW: Beacons let the Airport respond to you and allow Airlines to track you & @shyamvaran

21 Session Takeaways, Questions & Answers 1. Improve Passenger and Airport Experience 2. Connected Baggage - Tackle IATA Res Improve Airport and Airlines Security

Aviation Ecosystem Testbed. June 2016 GE, M2MI, Oracle, Infosys

Aviation Ecosystem Testbed. June 2016 GE, M2MI, Oracle, Infosys Aviation Ecosystem Testbed June 2016 GE, M2MI, Oracle, Infosys Aviation Eco-System What Disparate eco-system providers in Aviation industry Share data & insights for PAX experience, efficiency & revenue

More information

Expediting the Customer Travel Experience IAAE FOAM CONFERENCE 14 MAY 2013

Expediting the Customer Travel Experience IAAE FOAM CONFERENCE 14 MAY 2013 Expediting the Customer Travel Experience IAAE FOAM CONFERENCE 14 MAY 2013 Air New Zealand - Self Service Check-in Qantas - Q-card & Q Bag Tag RFID enabled Frequent Flyer Card Q-card RFID enabled Permanent

More information

Global MRO Dynamics & Increasing Interest in Data Analytics Aerospace & Defense Practice Frost & Sullivan

Global MRO Dynamics & Increasing Interest in Data Analytics Aerospace & Defense Practice Frost & Sullivan Global MRO Dynamics & Increasing Interest in Data Analytics 2016 Aerospace & Defense Practice Frost & Sullivan Global MRO demand forecast A 10 year market sizing which is important to decide investment

More information

World Passenger Symposium

World Passenger Symposium World Passenger Symposium 24 26 October 2017 Centro de Convenciones Internacional de Barcelona (CCIB) World Financial Symposium 2014 World Passenger Symposium 2017 Baggage, can you Handle it? Tracking

More information

Transforming Passenger Processing

Transforming Passenger Processing Transforming Passenger Processing Through Self Service Sam Munda Sales Director, Sub-Sahara Africa ACI AFRICA ABUJA 17 Sep 2010 Agenda Market Overview SITA Self Service Portfolio Conclusions What is the

More information

The Connected Airline [article 4 of 4]

The Connected Airline [article 4 of 4] IN ASSOCIATION WITH: ASCEND SPECIAL SECTION SHIFTING THE OPERATIONAL MINDSET TO PROCESS INTEGRATION: HOW BETTER BUSINESSPROCESSES IMPROVE OPERATIONAL PERFORMANCE AND DISRUPTION MANAGEMENT The Connected

More information

Baggage Handling. Hosted Service

Baggage Handling. Hosted Service Company MATERNA s Overview Business Integrated Unit Passenger Communications Services Agenda Situation Check-in Baggage Handling SecureGate Hosted Service Current situation at airports Strenghts Millions

More information

Smarter Journeys Start Here

Smarter Journeys Start Here Smarter Journeys Start Here Maximizing Airport Operations THE NEED FOR AMS SOLUTIONS Issues Need for accurate real time information Capacity issues (multiple potential bottlenecks) Manual/Fragmented processes

More information

IoT for airlines: Taking off into a sky full of information

IoT for airlines: Taking off into a sky full of information IoT for airlines: Taking off into a sky full of information The Dbriefs Travel, Hospitality, & Leisure series Candice Irvin, Managing Director, Deloitte Consulting LLP Joe Mariani, Manager, Deloitte Services

More information

Disruptive technologies and societal trends are changing everyday lives and shaking up competition across all industries

Disruptive technologies and societal trends are changing everyday lives and shaking up competition across all industries Disruptive technologies and societal trends are changing everyday lives and shaking up competition across all industries 5 years ago Now In 5 years Smartphones share (%) 18,6% 74,6% Total share? Will it

More information

Sawasdee Krup. Applications of RFID in Aviation. Symbol RFID Ecosystem Summit. Bangkok May Louis Kirk

Sawasdee Krup. Applications of RFID in Aviation. Symbol RFID Ecosystem Summit. Bangkok May Louis Kirk Sawasdee Krup Applications of RFID in Aviation Symbol RFID Ecosystem Summit Bangkok 10-11 May 2006 Louis Kirk Topics Symbol Products in Airports 2 Common Questions About RFID IATA Initiatives Standards

More information

The Future Trend of Airport Passenger Services

The Future Trend of Airport Passenger Services The Future Trend of Airport Passenger Services Greater convenience, speed and control for passengers HOU Kan Regional Head, APCS, IATA Simplifying the Business 1 International Air Transport Association

More information

solutions Amadeus for ground handlers

solutions Amadeus for ground handlers So what captured your interest? We have many solutions and options that can help your business grow. Please contact us to learn more. ground.handlers@amadeus.com www.amadeus.com/groundhandlers Amadeus

More information

Gogo Connected Aircraft Services

Gogo Connected Aircraft Services Gogo Connected Aircraft Services Connected Aircraft Services The power of a connected fleet These benefits are made possible through Gogo Inflight Services, the Gogo FLEX Inflight System, the Gogo Inflight

More information

The Transforming Airport

The Transforming Airport DAY 2 FOUR PATHWAYS The Transforming Airport Distributed Airport Infrastructure Airport infrastructure; Creating greater choice and convenience for passengers is driving the trend for off-airport facilities.

More information

Airport IT Are you ready for the future

Airport IT Are you ready for the future Airport IT Are you ready for the future Life was simple Trends Affecting Airports in the next 20 years It s all about me! I can travel the world (virtually) I am the new (middle class) passenger Shifting

More information

Smarter Travelers Seamless self-service travel experiences

Smarter Travelers Seamless self-service travel experiences Smarter Travelers Seamless self-service travel experiences Tuesday 30 August By: Jamie Partington & George Fenergi 2 Introduction Self Service at every step 92% passengers would book their travel Flight

More information

At the Heart of Reinventing Air Travel

At the Heart of Reinventing Air Travel At the Heart of Reinventing Air Travel Airline Redux: How IoT is Set to Change Travel as We Know It Enhancing Passenger Experience Through the Travel Lifecycle Hemant Bhatt Abstract In today s fast-paced,

More information

The Latest and Greatest in Passenger Processing Technology

The Latest and Greatest in Passenger Processing Technology ACI-NA Airport Board Members & April 23, 2012 The Latest and Greatest in Passenger Processing Technology Presented By: Francis T. Barich, President Barich, Inc. 1 Traditional Passenger Processing Services

More information

CONNECTED AIRPORTS THE INTERNET OF THINGS IS TAKING OFF

CONNECTED AIRPORTS THE INTERNET OF THINGS IS TAKING OFF CONNECTED AIRPORTS THE INTERNET OF THINGS IS TAKING OFF Why it is time for airports to invest in digital technologies to create smarter and efficient airports PAGE 1 www.lnttechservices.com Table of contents

More information

We are the end to end solution for. PaxBag

We are the end to end solution for. PaxBag We are the end to end solution for baggage reconciliation systems PaxBag Baggage Reconciliation by In 2010 the global air transport industry (ATI) mishandled 29.44 million bags globally or some 12 mishandled

More information

David Controle, Analytics Accelerator Airbus. Why Invest in AI and Deep Learning NVIDIA GTC

David Controle, Analytics Accelerator Airbus. Why Invest in AI and Deep Learning NVIDIA GTC David Controle, Analytics Accelerator Airbus Why Invest in AI and Deep Learning NVIDIA GTC Punctuality issue 20 % flights delayed more than 15 min * 50 min average delay * 57 % airlines experience frequent

More information

Kansas City Aviation Department. Update to Airport Committee Customer Service

Kansas City Aviation Department. Update to Airport Committee Customer Service Kansas City Aviation Department Update to Airport Committee Customer Service 1 Perspective An estimated 800,000 people participated in the Royals Word Series Parade On average 883,000 airline passengers

More information

CABIN BAGGAGE CHECKER

CABIN BAGGAGE CHECKER INTERNATIONAL BOARDING SOLUTIONS IATA IGHC Innovator Competition 2018 CABIN BAGGAGE CHECKER IMPROVING THE PASSENGER EXPERIENCE 1 THE PROBLEM 2 IT ENABLES IMPROVE THE TRAVEL EXPERIENCE Imagine if a passenger

More information

AIR TRANSPORT INDUSTRY INSIGHTS

AIR TRANSPORT INDUSTRY INSIGHTS 2014 AIR TRANSPORT INDUSTRY INSIGHTS FOREWORD Passenger numbers are growing strongly and 97% of them are carrying mobile devices to stay connected and keep them informed and entertained throughout their

More information

Real-time route planning streamlines onboard operations, reduces fuel burn and delays, and improves on-time performance.

Real-time route planning streamlines onboard operations, reduces fuel burn and delays, and improves on-time performance. Real-time route planning streamlines onboard operations, reduces fuel burn and delays, and improves on-time performance. Operational Efficiency of Dynamic Navigation Charting Benefits such as improved

More information

Content Delivery to Aircraft: The Challenge

Content Delivery to Aircraft: The Challenge Content Delivery to Aircraft: The Challenge Vertically-integrated Service Satellite Content Delivery Advantage for Airlines and Passengers Christian Rigal - ViaSat UK christian.rigal@viasat.com ViaSat

More information

NDC - One Order Pilot

NDC - One Order Pilot NDC - One Order Pilot Insel Air Dutch Caribbean carrier that serves as the national airline of Curaçao. Serves 5 destinations Aruba Curacao St. Maarten Bonaire Paramaribo 3 aircrafts Fokker 50's Embraer

More information

OVER A MILLION BAGS ARE NOT REUNITED WITH THEIR OWNERS

OVER A MILLION BAGS ARE NOT REUNITED WITH THEIR OWNERS THE PROBLEM EXPLAINED OVER A MILLION BAGS ARE NOT REUNITED WITH THEIR OWNERS According to the 2018 SITA Baggage Report, a total of 22.7 million bags were mishandled of which 5% was stolen or permanently

More information

Collaboration for best Passenger Experience Check-In of the Future Enhancing the Passenger Experience

Collaboration for best Passenger Experience Check-In of the Future Enhancing the Passenger Experience Collaboration for best Passenger Experience Check-In of the Future Enhancing the Passenger Experience Presentation at the 23 rd ACI Africa Region Annual Conference 14 th October 2014, Durban by Torsten

More information

How Airlines and Airports Are Working Together to Deliver a Seamlessly Connected Passenger Experience

How Airlines and Airports Are Working Together to Deliver a Seamlessly Connected Passenger Experience How Airlines and Airports Are Working Together to Deliver a Seamlessly Connected Putting you at the heart of online travel since 1997 www.eyefortravel.com More than half the world s airports see IT investment

More information

No b a g ga ge w i th o ut p a sse n ge r

No b a g ga ge w i th o ut p a sse n ge r B a g g a g e R e c o n c i - l i a t i o n S y s t e m P S I a i r p o r t / B R S f r o m P S I L o g i s t i c s G m b H No b a g ga ge w i th o ut p a sse n ge r Safet y co m e s f irst Background

More information

Navitaire GoNow Day-of-departure services

Navitaire GoNow Day-of-departure services Navitaire GoNow: Day-of-Departure Made Smarter GoNow is Navitaire s advanced day-of-departure suite offering today s evolving airlines a comprehensive, scalable solution to support efficient, cost-effective

More information

Electronic flight bags built. with Microsoft technology

Electronic flight bags built. with Microsoft technology Electronic flight bags built with Microsoft technology January 2015 Microsoft has history in the airline industry, and our vision for the EFB is an exciting leap forward. Learn about our strategy in this

More information

Fast Travel Now & What s next. Youn Kim Airport, Passenger, Cargo & Security, Asia-Pacific

Fast Travel Now & What s next. Youn Kim Airport, Passenger, Cargo & Security, Asia-Pacific Fast Travel Now & What s next Youn Kim Airport, Passenger, Cargo & Security, Asia-Pacific IATA 2016 Global Passenger Survey I want everything to go smoothly on my day-of-travel I m willing to give more

More information

Enhance your arrival services and shape with us the future of Lost & Found

Enhance your arrival services and shape with us the future of Lost & Found Enhance your arrival services and shape with us the future of Lost & Found Around 20 million bags With today s technologies, productivity can be increased by 50 % while improving passengers / airlines

More information

THE FIRST CHOICE FOR FREQUENT TRAVELERS

THE FIRST CHOICE FOR FREQUENT TRAVELERS THE FIRST CHOICE FOR FREQUENT TRAVELERS One of SAS s strategic priorities is to be the first choice for frequent travelers. We define frequent travelers as individuals who take five or more return flights

More information

SIAMOS Put your airport ahead through innovation. Siemens AG All rights reserved.

SIAMOS Put your airport ahead through innovation. Siemens AG All rights reserved. SIAMOS Put your airport ahead through innovation Siemens AG 2012. All rights reserved. SIAMOS The airports operations challenges and, additionally, EuroControl's Collaborative decision making CDM targets

More information

FACILITATION PANEL (FALP)

FACILITATION PANEL (FALP) International Civil Aviation Organization WORKING PAPER FALP/10-WP/19 Revised 29/8/18 FACILITATION PANEL (FALP) TENTH MEETING Montréal, 10-13 September 2018 Agenda Item 6: Other matters FACILITATION FOR

More information

Incorporates passenger management, fleet management and revenue/cost reporting

Incorporates passenger management, fleet management and revenue/cost reporting 1 Web based business system providing comprehensive functionality for domestic and international airline operations Incorporates passenger management, fleet management and revenue/cost reporting Comprehensive

More information

FAA NextGENProgram & NEAR Laboratory. Massood Towhidnejad, PhD Director of NEAR lab

FAA NextGENProgram & NEAR Laboratory. Massood Towhidnejad, PhD Director of NEAR lab FAA NextGENProgram & NEAR Laboratory Massood Towhidnejad, PhD Director of NEAR lab www.near.aero towhid@erau.edu U.S. Air Traffic System World s Most Demanding 689M Passengers/Year 36B Pounds of Cargo/Year

More information

Identity Management and Biometric Recognition A Revolution In Passenger Processing. GAPS Day 2 The Seamless Journey

Identity Management and Biometric Recognition A Revolution In Passenger Processing. GAPS Day 2 The Seamless Journey Identity Management and Biometric Recognition A Revolution In Passenger Processing GAPS Day 2 The Seamless Journey Moderator: Guido Peetermans, Head, Passenger Security, IATA Panel: Bob Broere, VP, PSS

More information

General Session USING DIGITAL TECHNOLOGY TO ENHANCE THE PASSENGER EXPERIENCE

General Session USING DIGITAL TECHNOLOGY TO ENHANCE THE PASSENGER EXPERIENCE General Session USING DIGITAL TECHNOLOGY TO ENHANCE THE PASSENGER EXPERIENCE Megan Bozarth Senior Manager Consumer Marketing Dallas Fort Worth International Airport Gail Gaddi Public Information Director

More information

LIFE TRAVEL THE MIDDLE SEAT. American, Delta, United and others are prepping streamlined systems that could skew their lost-luggage stats

LIFE TRAVEL THE MIDDLE SEAT. American, Delta, United and others are prepping streamlined systems that could skew their lost-luggage stats This copy is for your personal, non commercial use only. To order presentation ready copies for distribution to your colleagues, clients or customers visit http://www.djreprints.com. https://www.wsj.com/articles/a

More information

Security Needs Of The Transport Sector: Athens International Airport

Security Needs Of The Transport Sector: Athens International Airport TOWARDS A COGNITIVE COMPUTING PLATFORM SUPPORTING A UNIFIED APPROACH TOWARDS PRIVACY, SECURITY AND SAFETY (PSS) OF IOT SYSTEMS Security Needs Of The Transport Sector: Athens International Airport KKKKKKKKKK

More information

Brief Recap of Project to Date

Brief Recap of Project to Date CITY AND BOROUGH OF SITKA Rocky Gutierrez Airport (SIT) Terminal Improvements Project Brief Recap of Project to Date Schematic Design: Design Development Meetings June 26 & 27, 2018 Project Description

More information

Aviation ICT Forum 2014

Aviation ICT Forum 2014 Aviation ICT Forum 2014 More ground to break Shaping the future. Together 16 17 October 2014 Panel Name: Biometrics: Securing future passenger self service at the airport Discussion points Biometrics recap

More information

Digital Cargo Track. Thank you to our Sponsor

Digital Cargo Track. Thank you to our Sponsor Digital Cargo Track Thank you to our Sponsor WELCOME Henk Mulder Head, Digital Cargo, IATA WELCOME Jessica Tyler Managing Director Cargo Culture and Transformation, American Airlines Beyond Technology

More information

Passenger Dwell Time Analysis at Copenhagen Airport

Passenger Dwell Time Analysis at Copenhagen Airport Passenger Dwell Time Analysis at Copenhagen Airport Esben Kolind, Senior Business Analyst, Copenhagen Airports Kevin O'Sullivan Lead Engineer, SITA Lab Agenda About Copenhagen Airports and SITA Lab Using

More information

aerogate Directory of Services and Prices 2018 Living ideas Connecting lives

aerogate Directory of Services and Prices 2018 Living ideas Connecting lives aerogate Directory of Services and Prices 2018 Living ideas Connecting lives Passenger Handling & Flight Ops Effective from 1st January 2018 Contents Page Contact Details 2 1. Passenger Handling and Operations

More information

Happy passengers. Lower operational costs.

Happy passengers. Lower operational costs. Happy passengers. Lower operational costs. www.scanfly.aero Fast. Easy. Retrofit. Self Bag Drop is key for a fast and efficient passenger handling process. Airports and airlines worldwide acknowledge the

More information

The In-Flight Monetisation & Services Platform PRODUCT BROCHURE

The In-Flight Monetisation & Services Platform PRODUCT BROCHURE The In-Flight Monetisation & Services Platform PRODUCT BROCHURE Immfly improves your flight services with gate-to-gate video streaming, publications, shopping and transactions Why is Immfly relevant to

More information

7 Ways Facial Recognition Can Unlock A Secure, Frictionless and Personalized Travel Experience COURTESY OF A SINGLE, UNIFIED BIOMETRIC KEY

7 Ways Facial Recognition Can Unlock A Secure, Frictionless and Personalized Travel Experience COURTESY OF A SINGLE, UNIFIED BIOMETRIC KEY 7 Ways Facial Recognition Can Unlock A Secure, Frictionless and Personalized Travel Experience COURTESY OF A SINGLE, UNIFIED BIOMETRIC KEY INTRODUCTION Boarding a plane used to be the exciting start to

More information

CONNECT UP! Your Flight Path to the Connected Aircraft. In-Flight Internet Onboard Entertainment Flight Operations

CONNECT UP! Your Flight Path to the Connected Aircraft. In-Flight Internet Onboard Entertainment Flight Operations CONNECT UP! Your Flight Path to the Connected Aircraft In-Flight Internet Onboard Entertainment Flight Operations YOUR FLIGHT PATH TO THE CONNECTED AIRCRAFT Leading airlines depend on Viasat to deliver

More information

Name: Jennifer McDonald Title: Chief Executive Officer Agency: Passport, Immigration & Citizenship Agency Country: Jamaica

Name: Jennifer McDonald Title: Chief Executive Officer Agency: Passport, Immigration & Citizenship Agency Country: Jamaica Regional Seminar on MRTDs, Biometrics and Identification Management Sint Maarten, 9 11 July 2013 Name: Jennifer McDonald Title: Chief Executive Officer Agency: Passport, Immigration & Citizenship Agency

More information

Simplifying the Business

Simplifying the Business Simplifying the Business Update on RFID Activities Andrew Price Winner of the RFID Breakthrough Awards 2006 Best Business Case 1 Agenda RFID in Baggage The business case and transition plan KLIA Trial

More information

TERMINAL 3. tour guide booklet. April 2012

TERMINAL 3. tour guide booklet. April 2012 TERMINAL 3 tour guide booklet April 2012 T3 PRE-TOUR PARKING / RESTROOMS All attendees should park on the north side of the Department of Aviation s Administration Building, located at 1845 E. Russell

More information

Baggage. Andrew Price Head, Global Baggage Operations

Baggage. Andrew Price Head, Global Baggage Operations Baggage Andrew Price Head, Global Baggage Operations 12 December 2018 It has been a busy few years for baggage. IATA resolution 753 which introduced the tracking of bags at key stages of their journey

More information

Baggage Reconciliation System

Baggage Reconciliation System Product Description PD-TS-105 Issue 1.0 Date January 2015 The purpose of this product description is to enable the customer to satisfy himself as to whether or not the product or service would be suitable

More information

ASIS Middle East Conference 2015

ASIS Middle East Conference 2015 ASIS Middle East Conference 2015 A Balancing Act: Building a Robust Aviation Security Solution Whilst Maintaining a Seamless Passenger Journey Waqar Mohamed, AVSEC PM Regional Aviation Manager, G4S 1 G4S

More information

Dining: Click here for a comprehensive list of dining, shopping and other services.

Dining: Click here for a comprehensive list of dining, shopping and other services. Address: Physical Address South Terminal: 5000 West International Airport Road Anchorage, AK 99502 Physical Address North Terminal: 4600 Postmark Drive Anchorage, AK 99502 Mailing address: Ted Stevens

More information

Emerging Technologies at Airports

Emerging Technologies at Airports Emerging Technologies at Airports Kristin Shaw - Moderator SITA Kristin.Shaw@SITA.aero September 15, 2010 Kristin Shaw - Moderator Kristin Shaw is the Marketing Manager, North America for SITA, based in

More information

Case Study. Volga-Dnepr Airlines. Soaring to new heights of safety and efficiency with near real-time weather analytics

Case Study. Volga-Dnepr Airlines. Soaring to new heights of safety and efficiency with near real-time weather analytics Case Study Soaring to new heights of safety and efficiency with near real-time weather analytics Overview Business challenge How could help its flight dispatch team ensure that valuable customer cargo

More information

AI in a SMART AIrport

AI in a SMART AIrport AI in a SMART AIrport Steve Lee CIO & Group SVP(Technology) Changi Airport Group (Singapore) Pte. Ltd. 24 Oct 2017 2017 Changi Airport Group (Singapore) Pte. Ltd. Not to be used, disclosed or reproduced

More information

Enhancing Border Security and Traveller Facilitation Using Advanced Passenger Information

Enhancing Border Security and Traveller Facilitation Using Advanced Passenger Information ICAO Ninth Symposium and Exhibition on MRTDs, Biometrics and Border Security 22-24 October 2013 Enhancing Border Security and Traveller Facilitation Using Advanced Passenger Information Jennifer McDonald

More information

FLIGHT PATH FOR THE FUTURE OF MOBILITY

FLIGHT PATH FOR THE FUTURE OF MOBILITY FLIGHT PATH FOR THE FUTURE OF MOBILITY Building the flight path for the future of mobility takes more than imagination. Success relies on the proven ability to transform vision into reality for the betterment

More information

US explores catalytic potential of biometrics

US explores catalytic potential of biometrics US explores catalytic potential of biometrics [Content preview Subscribe to Jane s Airport Review for full article] Federal agencies and aviation partners are pushing the adoption of biometrics at airports,

More information

Remote Towers and the Digitalising of Middle Eastern & European ATM Infrastructure

Remote Towers and the Digitalising of Middle Eastern & European ATM Infrastructure Remote Towers and the Digitalising of Middle Eastern & European ATM Infrastructure Mr Peter Hotham Deputy Executive Director ACI Exchange 2017 Muscat 6 December 2017 MAKING IT HAPPEN The Mission The Aviation

More information

Introduction to Off-Airport Baggage Processing Solutions IATA GAPS application July. Service by

Introduction to Off-Airport Baggage Processing Solutions IATA GAPS application July. Service by Introduction to Off-Airport Baggage Processing Solutions IATA GAPS application - 2018 July Service by We re helping airports and airlines manage their capacity, expand without building more infrastructure

More information

FACILITATION (FAL) DIVISION TWELFTH SESSION. Cairo, Egypt, 22 March to 2 April 2004

FACILITATION (FAL) DIVISION TWELFTH SESSION. Cairo, Egypt, 22 March to 2 April 2004 19/2/04 English only FACILITATION (FAL) DIVISION TWELFTH SESSION Cairo, Egypt, 22 March to 2 April 2004 Agenda Item 2: Facilitation and security of travel documents and border control formalities 2.5:

More information

Performance monitoring report for first half of 2016

Performance monitoring report for first half of 2016 Performance monitoring report for first half of 2016 Gatwick Airport Limited 1. Introduction Date of issue: 5 December 2016 This report provides an update on performance at Gatwick in the first half of

More information

Digital strategy Balancing customer experience and commercialization. Jörg Ebbighausen Internet of Aviation Conference, November 29th 2016

Digital strategy Balancing customer experience and commercialization. Jörg Ebbighausen Internet of Aviation Conference, November 29th 2016 Digital strategy Balancing customer experience and commercialization Jörg Ebbighausen Internet of Aviation Conference, November 29th 2016 For decades airports have been mere infrastructure Source: Betttmann

More information

Airports of the Future Taking the Terminal to the Traveler

Airports of the Future Taking the Terminal to the Traveler Passenger Terminal World Expo 2011 Copenhagen, Denmark Airports of the Future Taking the Terminal to the Traveler Steven B. Cornell Assoc. Vice President Summary Aviation Timeline First Controlled Airplane

More information

ACI-NA Business Information Technologies Conference

ACI-NA Business Information Technologies Conference ACI-NA Business Information Technologies Conference Common Drop/Self-Tagging Committee Update September 20-21, 2008 Hynes Convention Center Boston, MA Common Drop/Self-Tagging Committee Update Agenda Breaking

More information

BOARDING PASS AIR TRANSPORT INDUSTRY INSIGHTS FLIGHT XS 803 SEAT GATE A32 B21. Terminal 2. In association with

BOARDING PASS AIR TRANSPORT INDUSTRY INSIGHTS FLIGHT XS 803 SEAT GATE A32 B21. Terminal 2. In association with AIR TRANSPORT INDUSTRY INSIGHTS BOARDING PASS FLIGHT XS 803 GATE B21 Terminal 2 SEAT A32 In association with FOREWORD Today almost every passenger expects to manage their travel using a smart device and

More information

Baggage Check Weighing Machines. Service Overview. Prepare for Check In

Baggage Check Weighing Machines. Service Overview. Prepare for Check In Baggage Check Weighing Machines Service Overview Prepare for Check In Introduction The business model for air travel is continually evolving. In recent years a number of budget airlines have cut airfares

More information

TERMINAL DEVELOPMENT PLAN

TERMINAL DEVELOPMENT PLAN 5.0 TERMINAL DEVELOPMENT PLAN 5.0 TERMINAL DEVELOPMENT PLAN Key points The development plan in the Master Plan includes the expansion of terminal infrastructure, creating integrated terminals for international,

More information

1.231J/16.781J/ESD.224J Airport Systems Fall Security and BHS. Amedeo R. Odoni. Massachusetts Institute of Technology.

1.231J/16.781J/ESD.224J Airport Systems Fall Security and BHS. Amedeo R. Odoni. Massachusetts Institute of Technology. 1.231J/16.781J/ESD.224J Airport Systems Fall 2007 Security and BHS Amedeo R. Odoni Massachusetts Institute of Technology Page 1 Outline Broad impact of security considerations and issues Security tasks

More information

We make it fly. Digital Transformation in the Airspace industry powered by Internet of Things

We make it fly. Digital Transformation in the Airspace industry powered by Internet of Things We make it fly. Digital Transformation in the Airspace industry powered by Internet of Things Dr.-Ing. Anes Hodžić Airbus Digital Transformation Office Vice President, Digital Transformation and IoT Berlin,

More information

BAG LOG FUTURE-PROOFING CALGARY AIRPORT A DOUBLE FIRST AT SAN FRANCISCO IATA RESOLUTION 753: THE GOOD NEWS KEFLAVIK THE NEW NORTH ATLANTIC HUB

BAG LOG FUTURE-PROOFING CALGARY AIRPORT A DOUBLE FIRST AT SAN FRANCISCO IATA RESOLUTION 753: THE GOOD NEWS KEFLAVIK THE NEW NORTH ATLANTIC HUB BAG LOG Issue 12 March 2017 A DOUBLE FIRST AT SAN FRANCISCO Page 3 IATA RESOLUTION 753: THE GOOD NEWS Page 4 KEFLAVIK THE NEW NORTH ATLANTIC HUB Page 6 MANUAL ENCODING CUT BY 50% AT COPENHAGEN Page 7 CHECK-IN

More information

400 SITA members. 35+ AIR TRANSPORT CIOs EASY AIR TRAVEL EVERY STEP OF THE WAY > 2800 CUSTOMERS WORLDWIDE REPRESENTING AIR TRANSPORT BY SECTOR

400 SITA members. 35+ AIR TRANSPORT CIOs EASY AIR TRAVEL EVERY STEP OF THE WAY > 2800 CUSTOMERS WORLDWIDE REPRESENTING AIR TRANSPORT BY SECTOR EASY AIR TRAVEL EVERY STEP OF THE WAY 100% INDUSTRY-OWNED AND DRIVEN Owned by hundreds of air transport industry members. Driven by over 35 air transport industry CIOs and senior IT professionals, who

More information

Capacity Planning Overview

Capacity Planning Overview Capacity Planning Overview Brazil Strategic Airport Capacity Improvement Project August 2016 1. Capacity Primer Capacity Basics Capacity is how much stuff something holds Measurement depends on the stuff

More information

Passenger Experience. Anne Carnall Fast Travel IATA. Star Alliance Ambassadors Club Tuesday 18 th August 2015

Passenger Experience. Anne Carnall Fast Travel IATA. Star Alliance Ambassadors Club Tuesday 18 th August 2015 Passenger Experience Star Alliance Ambassadors Club Tuesday 18 th August 2015 Anne Carnall Fast Travel IATA 1 4 Air Travel likely to double over next 20 years Liberal policies scenario Current policies

More information

30/April/2018 Whitepaper V1.1. Made by Mile Corporation.

30/April/2018 Whitepaper V1.1. Made by Mile Corporation. 30/April/2018 Made by Mile Corporation www.mileico.com Contents 1. Abstract 2. What is Mile? 3. AirMile Project - Mile Real-time - Mile Leftover - Business Mile - Mile Tracking - Check-in Free Zone - Travel

More information

AIRPORT OF THE FUTURE

AIRPORT OF THE FUTURE AIRPORT OF THE FUTURE Airport of the Future Which airport is ready for the future? IATA has launched a new activity, working with industry partners, to help define the way of the future for airports. There

More information

ASDA Session 3: Airport Performance More Punctuality. 11-November-2016 Chris Schneider

ASDA Session 3: Airport Performance More Punctuality. 11-November-2016 Chris Schneider ASDA Session 3: Airport Performance More Punctuality 11-November-2016 Chris Schneider Content: ACARE Mobility challenge The aviation environment The punctuality (and predictability) challenge ACARE Mobility

More information

World Passenger Symposium

World Passenger Symposium World Passenger Symposium 16-18 October 2012 I Abu Dhabi 1 09/28/12 Passenger Experience: Arrive Moderator: Lisa Angiolelli, Project Manager, Passenger Facilitation, IATA Speakers: Bert Wezenberg, Dep.

More information

Smart business. AVIATOR S Series. SMART FLEET TM. Next generation satcom solutions for a more connected and profitable airline.

Smart business. AVIATOR S Series. SMART FLEET TM. Next generation satcom solutions for a more connected and profitable airline. AVIATOR S Series. SMART FLEET TM. Smart business. The most important thing we build is trust Next generation satcom solutions for a more connected and profitable airline. Smart product. Smaller, lighter,

More information

Airlines. Focus on the customer. Global Airport and Passenger Symposium October 2 - October 4, 2018 Athens, Greece.

Airlines. Focus on the customer. Global Airport and Passenger Symposium October 2 - October 4, 2018 Athens, Greece. airlines.iata.org ISSUE 02 Issue 02: Wednesday 3 October 2018 Airlines. Global Airport and Passenger Symposium October 2 - October 4, 2018 Athens, Greece Focus on the customer Air travel in Greece continues

More information

EMMA2 Introduction. EMMA2 Demonstration Day Malpensa, Michael Roeder. Internet:

EMMA2 Introduction. EMMA2 Demonstration Day Malpensa, Michael Roeder. Internet: EMMA2 Introduction EMMA2 Demonstration Day Malpensa, 2009-02-26 Michael Roeder Internet: http://www.dlr.de/emma2 Integrated Project of the Sixth Framework Programme, Priority 1.4: Aeronautics and Space,

More information

Planning Session 3: Industry Trends Affecting Airport Planning Innovations in Passenger Processing

Planning Session 3: Industry Trends Affecting Airport Planning Innovations in Passenger Processing 1 ATLANTA, GEORGIA Planning Session 3: Industry Trends Affecting Airport Planning Innovations in Passenger Matthew Griffin Senior Manager ACI-NA mgriffin@aci-na.org Innovations in Passenger 2 Source: www.wikipedia.org

More information

Six Must Have Capabilities to Improve the Passenger Experience

Six Must Have Capabilities to Improve the Passenger Experience Six Must Have Capabilities to Improve the Passenger Experience Introduction At their worst, airports, both large and small, are noisy, crowded and stressful. As global air traic continues to grow the International

More information

MATERNA AVIATION FORUM The Way to Smart Baggage Services 4.0 Integrated baggage door-to-door services based on a digital twin

MATERNA AVIATION FORUM The Way to Smart Baggage Services 4.0 Integrated baggage door-to-door services based on a digital twin MATERNA AVIATION FORUM The Way to Smart Baggage Services 4.0 Integrated baggage door-to-door services based on a digital twin Fraunhofer IML, Aviation Logistics Frankfurt am Main, 22 nd of November 2017

More information

Vision for Intelligent Airports

Vision for Intelligent Airports Vision for Intelligent Airports Unleashing The Potential of Airports Norbert Steiger Regional Vice President - LAC SITA The time is now 3 key trends are coming together Mobility Self-Service Collaborative

More information

THE REAL-TIME AIRLINE TAKES FLIGHT

THE REAL-TIME AIRLINE TAKES FLIGHT THE REAL-TIME AIRLINE TAKES FLIGHT THE AIRLINE INDUSTRY HAS ALWAYS BEEN CHARACTERIZED BY HIGHLY CYCLICAL DEMAND AND LOW PROFITABILITY, STRONGLY INFLUENCED BY EXTERNAL FACTORS SUCH AS THE FUEL PRICE. In

More information

Total Airport Management Solution DELIVERING THE NEXT GENERATION AIRPORT

Total Airport Management Solution DELIVERING THE NEXT GENERATION AIRPORT Total Airport Management Solution DELIVERING THE NEXT GENERATION AIRPORT Benefits of Total Airport Management Greater end-to-end visibility across landside and airside operations More accurate passenger

More information

Initial 4D Trajectory Management via SwiftBroadband Iris Event Salzberg

Initial 4D Trajectory Management via SwiftBroadband Iris Event Salzberg Initial 4D Trajectory Management via SwiftBroadband Iris Event Salzberg Feb 5, 2013 Background: Inmarsat Aviation Services With more than 11,000 aircraft relying on global in-flight connectivity from Inmarsat,

More information

AIRPORT OPERATIONS TABLE OF CONTENTS

AIRPORT OPERATIONS TABLE OF CONTENTS AIRPORT OPERATIONS TABLE OF CONTENTS Module 1 Understanding the Airport... 3 1.0 Understanding the Airport...5 1.1 Overview of the Air Transport System...6 1.1.1 The Importance of the Air Transportation

More information

TSA s Risk-Based Security Initiatives

TSA s Risk-Based Security Initiatives TSA s Risk-Based Security Initiatives Inception of TSA TSA was created in the wake of the terrorist attacks of September 11, 2001, to strengthen the security of the nation's transportation systems. The

More information

FACILITATION (FAL) DIVISION TWELFTH SESSION. Cairo, Egypt, 22 March to 2 April 2004

FACILITATION (FAL) DIVISION TWELFTH SESSION. Cairo, Egypt, 22 March to 2 April 2004 9/2/04 FACILITATION (FAL) DIVISION TWELFTH SESSION Cairo, Egypt, 22 March to 2 April 2004 Agenda Item 1: Developments since the Eleventh Session of the Division Agenda Item 2: Facilitation and security

More information