4.0 TGV Lyria Paris / Mediterranean

Transcription

1 4.0 TGV Lyria Paris / Mediterranean Fare structure TGV Lyria services are available in three different fare categories: Business Première, Première and. Business Première Topoftherange 1st class fare option Première 1st class fare option 2nd fare option Bordercrossing traffic and national traffic in France Fare structure as per T710.2, section 0 The route Basel Mulhouse (and vice versa) is not bookable Tickets for travel from Switzerland towards Paris (and vice versa) are also available as print@home tickets National traffic in Switzerland The national fare structure as per T600 (reservations with TC21) applies to Swiss domestic traffic Reduced extension tickets Reduced extension tickets are issued for all TGV Lyria services from Paris to the following destinations (and vice versa) via Basel or Lausanne (IPS: Art , Prisma: Art and 10083): Via Lausanne o Montreux o Vevey Via Basel o Bern o Biel/Bienne o Interlaken Ost o Interlaken West o Lucerne o Olten o Spiez o Thun o Zurich main station Terms and Conditions Regular extension tickets (art. 5931) from/to Lausanne/Basel must be sold for journeys from/to stations which are not listed above Direct TGV Lyria service Paris Lausanne/Basel The Swiss part of the journey must be on a direct route The reduced extension tickets may only be issued in conjunction with a marketprice ticket sold in Switzerland for a train with a marketprice fare structure 10 December TGV Lyria 1

2 Both tickets must be issued at the same time Changes of class or route are not permitted Both the reduced extension ticket and the Lyria ticket must be issued for the same class of travel Reduced extension tickets are not available in conjunction with TGV Lyria tickets from/to Belfort, Bellegarde, BourgenBresse, Dijon, Dôle, Frasne, Mouchard or Mulhouse Discount with a Swiss and/or French travelcard Train with Business Première: Discount in Business Première (flex fare) and (flex fare) Train without Business Première: Discount in Première (flex fare) and (flex fare) Special fare structure flex fares Flex fares are valid on all trains on the same day and route (e.g. a customer has a ticket for the TGV from Basel to Paris Gare de Lyon, departing from Basel SBB at 10:34. With the flex fare, the customer can, for example, opt to travel on the TGV to Paris Gare de Lyon departing from Basel at 08:34 instead). The original seat reservation is no longer valid and the customer is no longer guaranteed a seat. The free meal service for Business Première customers can also not be guaranteed Class upgrade In bordercrossing traffic, class upgrades are only issued for the Swiss part of the route (article 5931/5932) from/to the border (Basel SBB, Geneva, Vallorbe, Les Verrières Frontière) Fares Business Première 1st class only Available as flex fares only Première 1st class only Train with Business Première: o Semiflex fares; limited number available Train without Business Première: o Flex fares o Semiflex fares; limited number available 2nd class only Flex fares Semiflex fares; limited number available Nonflex fares; lowprice fare with limited number available 10 December TGV Lyria 2

3 Business Première child Age 4 to years Children under the age of 4 who do not require their own seat travel free of charge 1st class only Available as flex fares only Première child Age 4 to years Children under the age of 4 who do not require their own seat travel free of charge 1st class only Train with Business Première: o Semiflex fares; limited number available Train without Business Première: o Flex fares o Semiflex fares; limited number available child Age 4 to years Children under the age of 4 who do not require their own seat travel free of charge 2nd class only Flex fares Semiflex fares; limited number available Nonflex fares; lowprice fare with limited number available Children under the age of 12 must be accompanied by an adult Baby Pass Under the age of 4 with their own seat Cannot be combined with the following (including discount with Swiss and/or French travelcard): o Train with Business Première: Business Première flex and flex o Train without Business Première: Première flex and flex Lyria Carte Enfant + Limited number available Carte Enfant + holder 1 child under the age of 12 and up to 4 additional passengers at the discounted price (at least 1 child and 1 adult) o Child years: CE0012 o Accompanying adult: CE00AD o Child under the age of 4 with their own seat: CE0004 The adults and children do not need to be related to one another 10 December TGV Lyria 3

4 ODM Carte Enfant Plus+ Offre dernière minute Lowprice fare with limited number available, depending on the train s remaining capacity Carte Enfant + holder 1 child under the age of 12 and up to 4 additional passengers at the discounted price (at least 1 child and 1 adult) o Child years: OE0012 o Accompanying adult: OE00AD o Child under the age of 4 with their own seat: OE0012 The adults and children do not need to be related to one another Lyria Carte Jeune Limited number available Carte Jeune holder o 12 to years Students at the École polytechnique fédérale de Lausanne (EPFL) / École Hôtelière de Lausanne (EHL) o Sold in Switzerland only o Student ID must be shown at the counter and on the train (the student ID must be valid on the day of travel) o No age limit ODM Carte Jeune Offre dernière minute Lowprice fare with limited number available, depending on the train s remaining capacity Carte Jeune holder 1 young person aged 12 to years and up to 4 additional passengers at the discounted price o Junior years: OJ0027 o Accompanying adult: OJ00AD o Accompanying child years: OJ0012 o Accompanying child under the age of 4 with their own seat: OJ0012 Students at the École polytechnique fédérale de Lausanne (EPFL) / École Hôtelière de Lausanne (EHL) o Sold in Switzerland only o Student ID must be shown at the counter and on the train (the student ID must be valid on the day of travel) o 1 active student (no age limit) and up to 4 additional passengers at the discounted price Students with no age limit: OJ0027 Accompanying adult: OJ00AD Accompanying child years: OJ0012 Accompanying child under the age of 4 with their own seat: OJ Lyria Carte Senior + Limited number available 10 December TGV Lyria 4

5 Carte Senior + holder From the age of 60 ODM Carte Senior + Offre dernière minute Lowprice fare with limited number available, depending on the train s remaining capacity Carte Senior + holder 1 senior citizen from the age of 60 and up to 4 additional passengers at the discounted price o Senior citizen from the age of 60: OS0060 o Accompanying adult: OS00AD o Accompanying child years: OS0012 o Accompanying child under the age of 4 with their own seat: OS Swiss travelcard HalfFare travelcard holder (also Prisma article 7677 HalfFare travelcard forgotten as per T600.5, clause 14 / document SwissPass forgotten as per T600.5, clause 15) / Swiss Half Fare Card / Swiss Half Fare Card Combi Only between Lausanne / Interlaken Ost / Bern / Neuchâtel / Zurich and Paris The offer applies to the classes of travel as per clause Swiss travelcard GA travelcard holder (also Prisma article 7678 GA travelcard forgotten as per T600.5, clause 14 / document SwissPass forgotten as per T600.5, clause 15) / 1day GA guestpass / 1day guestpass as per T654, section 9.4 Only between Lausanne / Interlaken Ost / Bern / Neuchâtel / Zurich and Paris The offer applies to the classes of travel as per clause French travelcard Carte Fréquence 50 holder The travelcard must cover the French route in its entirety The offer applies to the classes of travel as per clause French travelcard Carte Fréquence 30 holder The travelcard must cover the French route in its entirety The offer applies to the classes of travel as per clause French travelcard Carte Forfait holder The travelcard must cover the French route in its entirety The offer applies to the classes of travel as per clause French & Swiss travelcards HalfFare travelcard holder (also Prisma article 7677 HalfFare travelcard forgotten as per T600.5, clause 14 / document SwissPass forgotten as per T600.5, clause 15) / Swiss Half Fare Card / Swiss Half Fare Card Combi and Carte Fréquence December TGV Lyria 5

6 Carte Fréquence 50 : The travelcard must cover the French route in its entirety Only between Lausanne / Interlaken Ost / Bern / Neuchâtel / Zurich and Paris The offer applies to the classes of travel as per clause French & Swiss travelcards HalfFare travelcard holder (also Prisma article 7677 HalfFare travelcard forgotten as per T600.5, clause 14 / document SwissPass forgotten as per T600.5, clause 15) / Swiss Half Fare Card / Swiss Half Fare Card Combi and Carte Fréquence 30 Carte Fréquence 30 : The travelcard must cover the French route in its entirety Only between Lausanne / Interlaken Ost / Bern / Neuchâtel / Zurich and Paris The offer applies to the classes of travel as per clause French & Swiss travelcards GA travelcard holder (also Prisma article 7678 GA travelcard forgotten as per T600.5, clause 14 / document SwissPass forgotten as per T600.5, clause 15) / 1day GA guestpass / 1day guestpass as per T654, section 9.4 and Carte Fréquence 50 Carte Fréquence 50 : The travelcard must cover the French route in its entirety Only between Lausanne / Interlaken Ost / Bern / Neuchâtel / Zurich and Paris The offer applies to the classes of travel as per clause French & Swiss travelcards GA travelcard holder (also Prisma article 7678 GA travelcard forgotten as per T600.5, clause 14 / document SwissPass forgotten as per T600.5, clause 15) / 1day GA guestpass / 1day guestpass as per T654, section 9.4 and Carte Fréquence 30 Carte Fréquence 30 : The travelcard must cover the French route in its entirety Only between Lausanne / Interlaken Ost / Bern / Neuchâtel / Zurich and Paris The offer applies to the classes of travel as per clause French & Swiss travelcards HalfFare travelcard holder (also Prisma article 7677 HalfFare travelcard forgotten as per T600.5, clause 14 / document SwissPass forgotten as per T600.5, clause 15) / Swiss Half Fare Card / Swiss Half Fare Card Combi and Carte Forfait Carte Forfait : The travelcard must cover the French route in its entirety Only between Lausanne / Interlaken Ost / Bern / Neuchâtel / Zurich and Paris The offer applies to the classes of travel as per clause French & Swiss travelcards GA travelcard holder (also Prisma article 7678 GA travelcard forgotten as per T600.5, clause 14 / document SwissPass forgotten as per T600.5, clause 15) / 1day GA guestpass / 1day guestpass as per T654, section 9.4 and Carte Forfait Carte Forfait : The travelcard must cover the French route in its entirety Only between Lausanne / Interlaken Ost / Bern / Neuchâtel / Zurich and Paris The offer applies to the classes of travel as per clause Travelcard class upgrade ticket Valid as a ticket with the Carte Forfait, Carte Fréquence 50 or Carte Fréquence 30 discount, including class upgrade The travelcard must cover the French route in its entirety The offer applies to the classes of travel as per clause December TGV Lyria 6

7 Pass 1 Pass/passes valid for the full route travelled (e.g. Interrail, Eurail, GA travelcard / 1day GA guestpass/1day guestpass as per T654, section 9.4 / Swiss Travel Pass as per T673.2, clause 0.1) Only from/to Lausanne / Interlaken Ost / Bern / Neuchâtel / Zurich Pass 2 Holder of a Eurail pass, Interrail, France Railpass Pass valid for France Pass 3 Holder of a Eurail pass, Interrail, Swiss Travel Pass as per T673.2, paragraph 0.1 Pass valid for Switzerland Only from/to Lausanne / Interlaken Ost / Bern / Neuchâtel / Zurich Group of adults 10 or more adults travelling together 1 child under the age of 12 counts as 1 person Can only be booked through Voyages SNCF Suisse. Exception: Neuchâtel Paris can only be booked separately o Neuchâtel Frasne as per SCICNRT fare structure o Frasne Paris can only be booked through Voyages SNCF Suisse Checklist Gruppen West Information sheet Gruppen SNCF Groups of children 10 or more children travelling together 1 child under the age of 12 counts as 1 person Can only be booked through Voyages SNCF Suisse. Exception: Neuchâtel Paris can only be booked separately o Neuchâtel Frasne as per SCICNRT fare structure o Frasne Paris can only be booked through Voyages SNCF Suisse Checklist Gruppen West Information sheet Gruppen SNCF Groups of young people 10 or more young people aged between 12 and years travelling together Can only be booked through Voyages SNCF Suisse. Exception: Neuchâtel Paris can only be booked separately o Neuchâtel Frasne as per SCICNRT fare structure o Frasne Paris can only be booked through Voyages SNCF Suisse Checklist Gruppen West Information sheet Gruppen SNCF 10 December TGV Lyria 7

8 Disabled adults / children Wheelchair users only o Train with Business Première: can only be booked in Business Première o Train without Business Première: can only be booked in Première Child: Age 4 to years Transport plan, sold only by stations o Only from/to Lausanne / Interlaken Ost / Bern / Basel SBB / Zurich main station / Geneva / Vallorbe Person accompanying a disabled person Person accompanying a blind person or wheelchair user o Only from/to Lausanne / Interlaken Ost / Bern / Basel SBB / Zurich main station / Geneva / Vallorbe Guide dogs Carried free of charge on all TGV services between Switzerland and France (and vice versa) Tickets are not issued Dogs Dogs may be transported provided they do not inconvenience other passengers Prisma article 5966 is issued as a ticket Small dogs and other small pets can be carried free of charge, provided they are in a cage Each passenger may take a maximum of 2 cages Bicycle For the provisions relating to the selfservice loading of bicycles, see Velo und Bahn International Reference fares and codes Fares are being updated in the fare structure with effect from 10 December Serv. cl. P type TC Business Première (flex) PT00AD 72 Première (flex) AF 72 PT00AD Première (semiflex) AG 42 (flex) (semiflex) (nonflex) BF BG BZ PT00AD Business Première child (flex) PT Première child (flex) AF PT Première child (semiflex) AG child (flex) BF 73 child (semiflex) BG PT0012 child (nonflex) BZ 46 Baby Pass AE / BE PT Lyria Carte Bambino + AD / BD CE0004 CE0012 CE00AD OE0012 ODM Carte Bambino + AQ / BQ OE00AD Lyria Carte Jeune AA / BA CJ December TGV Lyria 8

9 ODM Carte Jeune AQ / BQ OJ0012 OJ0027 OJ00AD Lyria Carte Senior AA / BA CS0060 ODM Carte Senior + Swiss travelcard (HalfFare travelcard), Business Première Swiss travelcard (HalfFare travelcard), Première Swiss travelcard (HalfFare travelcard), Swiss travelcard (GA travelcard), Business Première Swiss travelcard (GA travelcard), Première Swiss travelcard (GA travelcard), French travelcard (Fréquence 50 travelcard), Business Première French travelcard (Fréquence 50 travelcard), Première French travelcard (Fréquence 50 travelcard), French travelcard (Fréquence 30 travelcard), Business Première French travelcard (Fréquence 30 travelcard), Première French travelcard (Fréquence 30 travelcard), French travelcard (Forfait travelcard), Business Première French travelcard (Forfait travelcard), Première French travelcard (Forfait travelcard), Swiss + French travelcards (Fréquence 50 & HalfFare travelcard), Business Première Swiss + French travelcards (Fréquence 50 & HalfFare travelcard), Première Swiss + French travelcards (Fréquence 50 & HalfFare travelcard), Swiss + French travelcards (Fréquence 30 & HalfFare travelcard), Business Première Swiss + French travelcards (Fréquence 30 & HalfFare travelcard), Première Swiss + French travelcards (Fréquence 30 & HalfFare travelcard), Swiss + French travelcards (Fréquence 50 & GA travelcard), Business Première Swiss + French travelcards (Fréquence 50 & GA travelcard), Première Swiss + French travelcards (Fréquence 50 & GA travelcard), Swiss + French travelcards (Fréquence 30 & GA travelcard), Business Première Swiss + French travelcards (Fréquence 30 & GA travelcard), Première Swiss + French travelcards (Fréquence 30 & GA travelcard), Swiss + French travelcards (Forfait & HalfFare travelcard), Business Première Swiss + French travelcards (Forfait & HalfFare travelcard), Première Swiss + French travelcards (Forfait & HalfFare travelcard), Swiss + French travelcards (Forfait & GA travelcard), Business Première Swiss + French travelcards (Forfait & GA travelcard), Première Swiss + French travelcards (Forfait & GA travelcard), AQ / BQ OS0012 OS0060 OS00AD AB59AD AB54AD AB50AD AB30AD AB53AD AB52AD AB27AD AB58AD AB28AD AB57AD AB55AD 10 December TGV Lyria 9

10 Travelcard class upgrade (Fréquence 50), Business Première Travelcard class upgrade (Fréquence 50), Première AB51AD Travelcard class upgrade (Fréquence 30), Business Première Travelcard class upgrade (Fréquence 30), Première AB31AD Travelcard class upgrade (Forfait), Business Première Travelcard class upgrade (Forfait), Première AB56AD Pass 1, Première AE Pass 1, BE EP00AD 44 Pass 2, Première AE Pass 2, BE EU01AD 19 Pass 3, Première AE Pass 3, BE EU99AD 49 Group, adult Group, child Group, young person Seat reservation within Switzerland 21 Disabled adult AE DI00AD 96 Disabled child AE DI Accompanying person AE/BE GG99AD Exchanges / refunds For general conditions about exchanges and refunds see section Exchanges / refunds for individual tickets with an exchange / refund date up to 9 December 2017 Fares Exchange before departure Refund before departure Refund after train departure Business Première, Première and flex Fee 0% Fee 100% *IPS: Business Première Business Première child Première Première child child Baby Pass Swiss and/or French travelcard Travelcard class upgrade ticket Disabled passenger Accompanying person Première and semiflex Fee EUR 20 Fee 100% *IPS: Première Première child child Pass 1 Pass 2 Pass 3 Lyria Carte Enfant + 10 December TGV Lyria 10

11 Lyria Carte Jeune Lyria Carte Senior + nonflex child Fee 100% Fee 100% *IPS: Baby Pass Fee 0% Fee 100% *IPS: ODM Carte Enfant + ODM Carte Jeune ODM Carte Senior + Fee 100% Fee 100% *IPS: *SAVreason for refund Exchanges / refunds for individual tickets with an exchange / refund date from 10 December 2017 Fares Exchange before departure Refund before departure Refund after train departure Business Première, Première and flex Fee 0% Fee 100% *IPS: Business Première Business Première child Première Première child child Baby Pass Swiss and/or French travelcard Travelcard class upgrade ticket Disabled passenger Accompanying person Première and semiflex Fee EUR 30 Fee 100% *IPS: Première Première child child Pass 1 Pass 2 Pass 3 Lyria Carte Enfant + Lyria Carte Jeune Lyria Carte Senior + nonflex child Fee 100% Fee 100% *IPS: 10 December TGV Lyria 11

12 Baby Pass Fee 0% Fee 100% *IPS: ODM Carte Enfant + ODM Carte Jeune ODM Carte Senior + Fee 100% Fee 100% *IPS: *SAVreason for refund Exchange of officially printed tickets issued by SNCF: Tickets issued by SNCF may be exchanged, provided that the price of the new ticket is the same or more than the price of the original ticket and provided that T710.2 clause is complied with Under no circumstances may money be paid out to the customer Tickets may only be exchanged for the same fare option or a higher one (e.g. semiflex may be exchanged for either another semiflex or a flex ticket, but not for a nonflex one) No refunds may be given for tickets which have already been exchanged For procedure, please see OPL Tickets issued in Switzerland which were confirmed abroad as unused but which were not released in the sales system (RAD Remis à Disposition / seat release) must be refunded manually via account IPS SAV: Farerelated deductions are made automatically via IPS SAV. The refund fees as per IPS apply exclusively. EPR (RailTicketing): As per clause 0.14 Invoicing and fees Exchanges / refunds of group tickets Fares Exchange before departure Refund before departure Refund after train departure Group of adults Groups of children Groups of young people Up to 30 days before departure: Fee 20% 29 to 12 days before departure: Fee 30% Less than 12 days before departure: Fee 100% Fee: 100% *SAVreason for refund Refunds are accepted up to 2 months after the date of travel at the latest For refunds relating to delays of SNCF services, see T710 special details for France 10 December TGV Lyria 12