KLIABC By Jürgen Thévenin Airbus Malaysia Customer Services

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1 KLIABC By Jürgen Thévenin Airbus Malaysia Customer Services

2 SE Asia in the World: What Global Industry Trends Do We Need to Consider? Growth Regionalisation Service Innovation Digitalisation 2

3 Traffic has proven to be resilient to external shocks. It doubles every 15 years World annual traffic (trillion RPKs) RPK = Revenue Passenger Kilometer Source: ICAO, Airbus GMF

4 4 DD Month, Presentation title runs here (go to Header and Footer to edit this text)

5 42% of world demand for aircraft in next 20 years 14,450 new pax & freighter aircraft 36% of worldwide MRO market 38% $664Bn over next 20 years of worldwide Upgrades market 40% $68Bn over next 20 years of worldwide Training market 219, ,200 over next 20 years Asia-Pacific Asia-Pacific is driving the services market Airbus Fleet in service: 3,432 aircraft Sources: Airbus orders and deliveries as of 31st December 2017 Airbus Global Market Forecast 2017 Airbus Global Service Forecast 2017

6 In this global village, regionalisation is a must. Waterloo Cambridge Broughton Cardiff Filton London Stockholm Copenhagen Hamburg Bremen Frankfurt Moscow Beijing Flight Hours Services 5 Pools Customer Support 8 Centres 14 Maintenance & Engineering Centres Spares Warehouse & 10 Service Centres Flight Ops Centres Training Network (Flight & Maintenance) Washington Phoenix Atlanta Dallas Mobile Miami Mexico City Bogotá Campinas São Paulo Buenos Aires Porto Getafe Toulouse Tunis New Delhi Dubai Gujarat Bangkok Kuala Bangalore Lumpur Singapore Jakarta Taiwan Hong Kong Ho Chi Minh Sepang Tokyo 6 May 2018 Airbus Commercial Aircraft Presentation

7 Airbus footprint in the Region A growing network A growing network Customer Support & Services Centre (incl. CSDs, Flight Ops Support) Proximity Support (Field Service Reps) FHS Pools Maintenance & Engineering Centres Spares Warehouse & Service Centres FHS Pools Hong Kong, Kuala Lumpur, Singapore SINGAPORE Sepang Aircraft Engineering (SAE) Kuala Lumpur Airbus Flight Operations Services (AFOS) Bangkok Airbus Malaysia Customer Services (AMCS) Kuala Lumpur employees to support all aspects of customers operations A new HUB for Asia Pacific Flight Ops Services Locations Training Network (Flight & Maintenance) Satair Group Singapore Airbus Asia Training Centre (AATC) Singapore 7 10/18/2018

8 Airbus supply chain in Malaysia Electronics Avionics Assembly Electronics Malaysia Supply Chain Detail Parts Metallic Detail Parts Metallic SDMK Tooling Airbus is sourcing in Malaysia from all commodities Detail Parts Metallic Engineering Aerostructure Assembly Airbus work value in Malaysia is above US$400M Engines and nacelles Activity represents an equivalent of jobs in Malaysia High Tec Manufacturing MRO Detail Parts Composite Airbus Customer Services Page 8 Source: Airbus YIC 2017

9 Fleet growth triggers growth of services Information Services More aircraft, more services Flight Services $ 3.2T MRO Activities 2017 > 2036 From more than 110bn$ to more than 220bn$ per year Training Upgrades Source: Airbus Global Service Forecast 2017

10 MRO Market forecast 10% 4% 8% Middle East Africa South America Europe 20% Maintenance Repair and Overhaul market $ 1.85 Tn worldwide MRO demand over the next 20 years 18% North America Asia Pacific 36% x 2 market doubles every 20 years Source: Airbus Global Service Forecast 2017 Passenger aircraft above 100 seats 10

11 Training Market forecast North America Latin America & Caribbean Europe Africa Middle East World CIS , ,000 Asia Pacific New pilots & technicians demand forecast More than 1,000,000 Pilots & Technicians required in next 20 years Thereof 40% in Asia Pacific Source: Airbus Global Service Forecast 2017 Passenger aircraft above 100 seats

12 Upgrades Market forecast 50% 40% 38% % by region Cabin & Systems Upgrade market 30% 20% 22% 15% 14% 180bn$ over the next 20 years 10% 5% 3% 3% 0% Asia Pacific Europe Middle East North America Latin America Africa CIS Source: Airbus Global Service Forecast 2017 Passenger aircraft above 100 seats

13 Innovation at Airbus : Some recent examples Greener Smarter Shaping the future of flight Innovation E-Fan X project / partnership Reducing fuel consumption Higher Pop-up project / partnership New forms of urban mobility Longer 3.5 billion annually on research and development. Airbus holds approximately 37,000 patents worldwide Worldwide network of talent and companies 13 Airbus Perlan II mission- September 2nd ft. World record altitude - glider flight Zephyr flight - 11/07/2018 Solar drone, 70000ft alt. >25 days continuous flight World record at Maiden flight

14 Innovation happens when great ideas, people, and challenges intersect. Automation activities lay-up, painting, drilling, data-rich manufacturing Digital twin Aerospace Malaysia Innovation Center (AMIC) Leading the Industry 4.0 for aerospace since 2015 Successful PPP dedicated to SCM and digitalization of the supply-chain

15 Aerospace Malaysia Innovation Centre (AMIC) AMIC Stats: Network with approx researchers and engineers in Malaysia Focused on Project Management and R&T Development Manufacturing 4.0 (Hangar of the future, Automation, Sustainable aviation (Biofuel) R&T project value per annum of ca. RM 26 million+ per year. In 2018, 21 running projects. End of 2018, 28 delivered projects total (RM 45 million) 15

16 Skywise makes digitalisation happen Connecting aircraft with Skywise Opening the door to unique differentiating opportunities

17 Turning unscheduled maintenance into scheduled maintenance Up to -30% Operational Interruptions Up to 3% fuel burn reduction Boost Airlines & MRO efficiency «More aircraft availability, optimised cost»

18 Terima Kasih!

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