AIRLINE PERFORMANCE 2012 ISABEL CYSNEIROS 27/03/2013

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1 AIRLINE PERFORMANCE 2012 ISABEL CYSNEIROS 27/03/2013

2 DEFINITIONS Late Handbacks: Slots returned after IATA Slot Handback Deadline - the difference between the slots held at the SOS (Start of Season) and the slots held at the Use it or Lose it; Go Show: Flights operated without a previous allocated slot; No Show: Allocated slots that were neither operate nor cancelled; Off Slot: Series of flights that operated with a deviation superior to 16 minutes in comparison with the allocated slot. Mai-13 2_

3 LISBON AIRPORT COORDINATED

4 LISBON SUMMER 2012 END OF SEASON Best performance / Worse performance Mai-13 4_

5 LISBON SUMMER 2012 END OF SEASON Best performance / Worse performance Mai-13 5_

6 LISBON SUMMER 2012 END OF SEASON Best performance / Worse performance Mai-13 6_

7 MONITORING EVENTS Apt Country Events Description Date Until All level 3 apt DE Strike strike ground handling 27/03/ /03/2012 All ES Strike Public Due to public strike, some disturbances might affect airport services, handling services and/or ATS. 29/03/ /03/2012 All FR Strike ATC strike in France 02/04/ /04/2012 All ES Strike IB crew strike on following dates: 09APR 09/04/ /04/2012 ES Strike IB crew strike on following dates: 16APR All PT Strike Due to industrial action,irregularities on airport services are expected Changes on airport normal operational conditions will be specifically notified,whenever applicable. All NO Strike Security controllers at selected Norwegian airports are in a strike situation All PT Strike Due to ATS,AIM,COM and maintenance staff industrial action, services provisions are expected to be limited during the following period: June 29, 30 and July 03: 0500/1100hr and 1700/2100hr, Jul 01 and /1100hr and 1600/2000hr. STRIKE CNL PT Strike ATC strike PT Strike ATC strike PT Strike ATC strike Apt Country Events Description Date Until All PT Strike ATC strike ( ) All PT Strike ATC strike All PT Strike ATC strike All PT Strike ATC strike All PT Strike ATC strike PT Strike ATC strike PT Strike ATC strike PT Strike ATC strike Mai-13 7_

8 Percentage LISBON SUMMER THE BIGGEST FIVE OFF SLOT OPERATION IN PERCENTAGE TP EZY S4 LH AF IB 10 0 S05 S06 S07 S08 S09 S10 S11 S12 Season Mai-13 8_

9 LISBON SUMMER 2011 Monitoring Results 99,91% Flights Operated 0,01% Go Shows 0,08% No Shows Mai-13 9_

10 PORTO AIRPORT COORDINATED

11 PORTO SUMMER 2012 Airline Performance EOS No G0 Deviation Slot handback after FLT Code Name Shows % Shows % Sup. to 16' % HBD (Use it or Lose it) % Coord. TP TAP AIR PORTUGAL 7 0,05 0 0, , , FR RYANAIR 50 0,52 3 0, , , EZY EASYJET AIRLINE 0 0,00 0 0, , , EZS EASYJET SWITZERLAND, SA 0 0,00 0 0, , , TO TRANSAVIA FRANCE 4 0,30 0 0, , , LH LUFTHANSA 1 0,08 0 0, ,93 9 0, YW AIR NOSTRUM 0 0,00 0 0, , , S4 SATA INTERNACIONAL 2 0,22 0 0, , , SRR STAR AIR 0 0,00 0 0, , , V TNT AIRWAYS 0 0,00 0 0, , , ZI AIGLE AZUR 0 0,00 0 0, , , BCS EUROPEAN AIR TRANSPORT 0 0,00 0 0, , , SN BRUSSELS AIRLINES 2 0,46 0 0, ,76 0 0, AB AIR BERLIN 0 0,00 0 0, , , LG LUXAIR 0 0,00 0 0, , , FX/SWT FEDERAL EXPRESS / SWIFTAIR SA 0 0,00 0 0, , , DT TAAG - ANGOLA AIRLINES 0 0,00 0 0, , , PVG PRIVILEGE STYLE 5 3,55 0 0, , TSC AIR TRANSAT 0 0,00 0 0, , , EVJ EVERJETS 0 0,00 0 0, , VOE VOLOTEA 0 0,00 0 0, , Best performance / Worse performance Mai-13 11_

12 PORTO SUMMER 2012 Airline Performance EOS No G0 Deviation Slot handback after FLT Code Name Shows % Shows % Sup. to 16' % HBD (Use it or Lose it) % Coord. IWD IBERWORLD/ORBEST 0 0,00 0 0, , ,52 98 NJE NETJETS 0 0,00 0 0, , FPO EUROPE AIRPOST 0 0,00 0 0, , ,69 70 LX SWISS 0 0,00 0 0, ,63 0 0,00 54 TU TUNISAIR 0 0,00 0 0, ,91 4 8,33 44 AF AIR FRANCE 0 0,00 0 0, , ,03 44 OHY ONUR AIR 0 0,00 0 0, , SWG SUNWING AIRLINES 0 0,00 0 0, , ,33 26 VR TACV - CABO VERDE AIRLINES 0 0,00 0 0, ,64 2 8,33 22 AMV AMC AIRLINES 0 0,00 0 0, , BGH BH AIR LTD 0 0,00 0 0, , Best performance / Worse performance Mai-13 12_

13 Percentage PORTO SUMMER THE BIGGEST FIVE OFF SLOT OPERATION IN PERCENTAGE TP FR EZY YW EZS 10 0 S05 S06 S07 S08 S09 S10 S11 S12 Season Mai-13 13_

14 PORTO SUMMER 2012 Monitoring Results 99,76 % Flights Operated 0,01% Go Shows 0,23% No Shows Mai-13 14_

15 FARO AIRPORT COORDINATED

16 FARO SUMMER 2012 END OF SEASON No G0 Deviation Slot handback after FLTS Code Name Shows % Shows % Sup. to 16' % HBD (Use it or Lose it) % Coord. FR RYANAIR 50 0,60 3 0, , , EZY EASYJET AIRLINE 2 0,04 2 0, , , ZB MONARCH AIRLINES 2 0,09 4 0, , , HV TRANSAVIA AIRLINES 2 0,10 2 0, , , LS JET2.COM 0 0,00 2 0, , , EI AER LINGUS 4 0,24 2 0, , , TP TAP AIR PORTUGAL 0 0,00 1 0, , , TOM THOMSON AIRWAYS 2 0,19 0 0, , , AB/HG AIR BERLIN 0 0,00 0 0, , , X3 TUIfly 0 0,00 0 0, , , WW BMI BABY 0 0,00 0 0, , , BA BRITISH AIRWAYS 2 0,43 4 0, , , LH LUFTHANSA 0 0,00 0 0, ,97 2 0, BE FLYBE 0 0,00 0 0, , , TCX THOMAS COOK AIRLINES (UK) 2 0,58 0 0, ,69 2 0, U GERMANWINGS 0 0,00 0 0, , , SN BRUSSELS AIRLINES 0 0,00 0 0, , , DY NORWEGIAN AIR SHUTTLE 0 0,00 0 0, , , CJ BA CITIFLYER 1 0,46 0 0, ,19 1 0, JAF JETAIRFLY / TUI AIRLINES BELGIUM 0 0,00 0 0, ,76 2 1, CND CORENDON DUTCH AIRLINES 0 0,00 0 0, , , QS TRAVEL SERVICE AS 0 0,00 0 0, , , FQ THOMAS COOK AIRLINES (BELGIUM) 0 0,00 0 0, , , EZS EASYJET SWITZERLAND, SA 0 0,00 0 0, ,84 0 0, ENT ENTER AIR SP. z.o.o. 2 1,69 0 0, , , LG LUXAIR 0 0,00 0 0, , , FPO EUROPE AIRPOST 0 0,00 0 0, ,65 6 6,12 92 Best performance/ Worse performance Mai-13 16_

17 FARO SUMMER 2012 END OF SEASON No G0 Deviation Slot handback after FLTS Code Name Shows % Shows % Sup. to 16' % HBD (Use it or Lose it) % Coord. ST GERMANIA EXPRESS 0 0,00 0 0, , ,50 90 OR TUI AIRLINES NEDERLAND 0 0,00 1 1, , ,25 85 WK EDELWEISS 0 0,00 0 0, ,00 0 0,00 76 PF PRIMERA AIR 0 0,00 0 0, ,33 6 9,09 60 UN TRANSAERO AIRLINES 0 0,00 0 0, , ,19 32 Best performance/ Worse performance Mai-13 17_

18 Percentage FARO SUMMER THE BIGGEST FIVE OFF SLOT OPERATION IN PERCENTAGE FR EZY MON/ZB HV LS S05 S06 S07 S08 S09 S10 S11 S12 Season Mai-13 18_

19 FARO SUMMER 2012 Monitoring Results 99,64 % Flights Operated 0,12% Go Shows 0,24% No Shows Mai-13 19_

20 MADEIRA AIRPORT COORDINATED

21 MADEIRA SUMMER 2012 END OF SEASON No Go Deviation Slot handback FLTS Code Name Shows % Shows % Sup. to 16' % after HBD (Use it or Lose it) % Coord. TP TAP AIR PORTUGAL 1 0,02 0 0, , , SP SATA AIR ACORES 0 0,00 0 0, , , EZY EASYJET AIRLINE 3 0,25 0 0, ,72 6 0, S4 SATA INTERNACIONAL 0 0,00 0 0, , , AB AIR BERLIN 0 0,00 0 0, ,26 0 0, TO TRANSAVIA FRANCE 0 0,00 0 0, , , TOM THOMSON AIRWAYS 0 0,00 0 0, ,00 0 0, WLX WEST AIR LUXEMBOURG 0 0,00 0 0, , X3 TUIfly 0 0,00 0 0, , , BIE AIR MEDITERRANEE 0 0,00 0 0, , , DE CONDOR FLUGDIENST 2 1,09 0 0, , , LS JET2.COM 0 0,00 0 0, ,00 0 0, QS TRAVEL SERVICE AS 0 0,00 0 0, , , HV TRANSAVIA AIRLINES 2 1,37 0 0, , , FQ THOMAS COOK AIRLINES (BELGIUM) 0 0,00 0 0, , , ZI AIGLE AZUR 0 0,00 0 0, , , FPO EUROPE AIRPOST 0 0,00 0 0, , , HG NIKI LUFTHART 0 0,00 0 0, , , OR TUI AIRLINES NEDERLAND 2 1,67 0 0, , , YW AIR NOSTRUM 0 0,00 0 0, , , NT BINTER CANARIAS 0 0,00 0 0,00 4 3, , PF PRIMERA AIR 0 0,00 0 0, , , JAF JETAIRFLY / TUI AIRLINES BELGIUM 0 0,00 0 0, , ,26 98 ENT ENTER AIR SP. z.o.o. 4 4,35 0 0, , ,39 92 Best performance/ Worse performance Mai-13 21_

22 MADEIRA SUMMER 2012 END OF SEASON No Go Deviation Slot handback FLTS Code Name Shows % Shows % Sup. to 16' % after HBD (Use it or Lose it) % Coord. LG LUXAIR 0 0,00 0 0, , ,67 70 OS AUSTRIAN AIRLINES 0 0,00 0 0,00 5 7,81 0 0,00 64 TCX THOMAS COOK AIRLINES (UK) 0 0,00 0 0, ,71 0 0,00 62 AY FINNAIR 0 0,00 0 0, ,19 0 0,00 62 BBD BLUEBIRD CARGO 0 0,00 0 0, , WK EDELWEISS 0 0,00 0 0, ,31 0 0,00 58 MON/ZB MONARCH AIRLINES 0 0,00 0 0, , ,18 52 ST GERMANIA EXPRESS 0 0,00 0 0, , ,33 52 GRR AGROAR Trabalhos Aéreos 0 0,00 0 0, , ,87 50 FHE HELLO 0 0,00 0 0, , ,67 50 UN TRANSAERO AIRLINES 2 5,88 0 0, , ,85 34 QI CIMBER STERLING A/S 0 0,00 0 0, ,17 0 0,00 24 DK THOMAS COOK A/L 0 0,00 0 0, , , D TRAVEL SERVICE 0 0,00 0 0, , LH LUFTHANSA 0 0,00 0 0,00 0 0, SK SAS SCANDINAVIAN AIRLINES 0 0,00 0 0, , ,00 12 OF AIR FINLAND 0 0,00 0 0, , Best performance/ Worse performance Mai-13 22_

23 Percentage MADEIRA SUMMER THE BIGGEST FIVE OFF SLOT OPERATION IN PERCENTAGE TP S4 EZY SP TOM DE 10 0 S05 S06 S07 S08 S09 S10 S11 Season Mai-13 23_

24 MADEIRA SUMMER 2012 Monitoring Results 99,83% Flights Operated 0,03% Go Shows 0,14% No Shows Mai-13 24_

25 PONTA DELGADA AIRPORT FACILITATED

26 PONTA DELGADA SUMMER 2012 No G0 Deviation Slot handback after Code Name Shows % Shows % Sup. to 16' % HBD (Use it or Lose it) % Flight Coord. SP SATA AIR ACORES 0 0,00 2 0, , , S4 SATA INTERNACIONAL 2 0,07 3 0, , , TP TAP AIR PORTUGAL 0 0,00 0 0, , , PF PRIMERA AIR 2 1,79 0 0, , , AB AIR BERLIN 0 0,00 0 0, , ,45 66 Best performance/ Worse performance Mai-13 26_

27 PDL SUMMER 2012 Monitoring Results 99,64 % Flights Operated 99,83% Flights Operated 0,22% Go Shows 0,14 % No Shows Mai-13 27_

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