PKFARE & Our NDC Implementation Experience
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1 PKFARE & Our NDC Implementation Experience 07 / 31 / 2018
2 1 About PKFARE
3 Landscape Multi-GDS & Wholesaler Integration Multi Global & Local GDS Multi Global & Local Hotel Wholesaler Full Service Carriers OTA TMC Offline Agent B2B Marketplace Global Distribution Global Big Data Airline Solution Virtual Interlining Tour Operator Air Hospitality Other Products Multi-Source Content Aggregation Low Cost Carriers 3
4 Product Line-Air Ticket FSC LCC Supplier Air ticket consolidators Airline Charter & Group Providers 3 rd Party Partners GDS NDC/API API API PKFARE PKFARE Buyer Subagent Travel Agency TMC B2B Platform OTA Meta Search Customer 4
5 Milestones May, 2018 March, 2018 November, 2017 October, 2017 August, 2017 June, 2017 April, 2017 February, 2017 January, 2017 October, 2016 September, 2015 July, 2015 June, 2015 Officially Launched Finnair NDC Contents on PKFARE.com Accomplished 5M USD Venture Capital Investment Accredited IATA NDC Level-3 Officially Launched PKFARE.com V2.0 Officially Launched Hotel & Hospitality Product Officially Launched Group Seat Redistribution Product Established Representation Office in Singapore and Dubai Established Subsidiaries in Beijing, Seattle and London Accomplished 2M USD Venture Capital Investment Achieved 1B USD Sales Revenue Signed Global Agreement with major GDS Officially Launched PKFARE.com V1.0 Accomplished 1M USD Venture Capital Investment June, 2014 Founded in Shenzhen & Hong Kong, China *Note : information above is publicly available 5
6 Global Offices & Representations LONDON BEIJING SEATTLE SHANGHAI SEOUL DUBAI CHENGDU SHENZHEN TOKYO HONG KONG TAIPEI GUANGZHOU JOHANNESBURG SINGAPORE CORPORATE SHENZHEN GLOBAL OFFICES & BEIJING HONG KONG SEATTLE SINGAPORE LONDON DUBAI TAIPEI TOKYO SEOUL GUANGZHOU SHANGHAI CHENGDU 6
7 Figures 100+ Countries & Regions Partnership 600+ Airline Contents 200+ Worldwide Suppliers 12,000+ Order Transactions Per Day 400,000+ Hotel Contents 10,000+ Worldwide Buyers 7
8 Awards PKFARE 20 STARTUPS TO WATCH IN 2018 New Distribution Capability (NDC) Certification Level Startups to Watch", Skift Runner-Up of 2017 Asia Pacific Travel Innovator of the Year, PhocusWright, India 8
9 Management Team 200+ Employees Speak 9 Languages Located at 7 Countries 6 Nationalities 70+ Developers 9
10 2 NDC
11 Our NDC Capabilities NDC Architecture Schemas we adopted: 16.1 & 17.2 Messages we used: 16.1 AirshoppingRQ / AirshoppingRS FlightPriceRQ / FlightPriceRS SeatAvailabilityRQ / SeatAvailabilityRS ServicelistRQ / ServicelistRS OrderCreateRQ / OrderViewRS OrderRetrieve / OrderViewRS AirDocIssueRQ / OrderViewRS OrderCancelRQ / OrderCancelRS 17.2 AirshoppingRQ / AirshoppingRS OfferPriceRQ / OfferPriceRS OrderCreateRQ / OrderViewRS OrderChangeRQ / OrderViewRS Concurrence we can support: 2500 per second 11
12 Airline Partners in NDC Distribution Others 12
13 Distribution Option: PKFARE as Aggregator NDC Pipeline Powered by Airlines General, Special & Ancillary Contents Agent Settlement Points of Sales Transaction Services Direct & BSP Agent POS Airline-Agent Agent Responsibilities Agent with online Capabilities 13
14 Distribution Options: PKFARE as Super Agent General, Special & Ancillary Contents Airlines Agent Settlement Points of Sales Transaction Services Direct Multi-POS Airline-PKFARE PKFARE Responsibilities Agent with Less IT Capabilities 14
15 Demos 3 Flight & Ancillary Shopping via Finnair PKFARE
16 Flight Shopping Language: Chinese/English Payment Currency: 30+ Including CNY Trip Supported on NDC: One way/round Trip Customer Service: 24/7 Multi Language 16
17 Flight Shopping Display on Results: Flight Details Lowest RBD Rates with Taxes Local Currency Result Filter 17
18 Flight Shopping Display on Results: NDC Offers Rates Breakdown Fare Type Details 18
19 Flight Shopping Fare type details: Basic Value Pro 19
20 Ancillary Shopping Passenger Details Select & Add Ancillaries 20
21 Demos-Ancillary Shopping Seat Selections 21
22 Demos-Ancillary Shopping Seat Confirmation Add Extra Bags Rates Changes upon Ancillary Selections 22
23 Demos-Booking Confirm to be Paid Various Payment Options Check Orders Instant Ticket Issue 23
24 4 Summary of Experience
25 Summary of Experience Benefits from NDC so far: Our agents can buy air tickets and ancillaries (paid seat and baggage ) in one place in one order; Branded fares provide agents with more flexible choices to meet different demands from their clients. NDC implementation tips : No matter which airline or IT provider you work with, being familiar with standards and schemas provided by IATA is always the most important and beneficial thing to do. 25
26 Summary of Experience Challenges we face: Agents identification ( IATA & Non-IATA agents); Move agents to NDC channel; NDC connections with more airlines; L2B Limit; Agent reporting problem; Invoice problem. 26
27 N : Jason Sui M : E : jason.sui@pkfare.com Thank You!
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