Terrace Regional Transit System CITY OF TERRACE COMMITTEE OF THE WHOLE SEPTEMBER 13, 2017
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1 Terrace Regional Transit System CITY OF TERRACE COMMITTEE OF THE WHOLE SEPTEMBER 13,
2 Purpose To update Council on the system performance of the Terrace Regional Transit System Presentation Topics Overview Annual Partner Communication Calendar Conventional and Custom system overview System Performance Key Performance Indicators & System highlights Looking ahead Service Planning Fleet replacement Highway 16 - update 2
3 Overview 3
4 Who is BC Transit Provincial authority responsible for the planning, funding and operation of all transit throughout the Province outside of Metro Vancouver 51+ million passenger trips 1,013 buses in a range of sizes $321 million operating & capital budget 1.5 million British Columbians served 130 Communities, 81 transit systems Partnerships: 58 local government partners 18 private management companies, 5 public organizations, 14 non-profits
5 BC Transit Annual Partner Communication Annual Performance Summary Annual Operating Agreements Transit Improvement Program Three Year Budgets
6 Conventional (Fixed Route) Service Overview Routes 5 routes, operating: Weekdays: 7:00 a.m. to 11:00 p.m. Saturdays: 10:00 a.m. to 6:00 p.m. Sundays: No Service Ridership 138,000 annual rides ( ) Service Hours 8,400 annual hours ( ) Funding Cost-shared City of Terrace: 53.31% Province (BC Transit): 46.69% 100% of revenue is retained by the City 6
7 Custom (handydart) Service Overview handydart service Mon. to Fri.: 8:45 a.m. to 4:20 p.m. Saturdays: 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m. Sundays/Holidays No service Ridership 7,372 annual rides ( ) Service Hours 2,170 annual hours ( ) Funding Cost-shared City of Terrace: 33.31% Province (BC Transit): 66.69% 100% of revenue is retained by the City 7
8 System Performance 8
9 Conventional Transit Ridership 4.767M 4.848M 4.927M 175.1K 185.4K 191.6K 9
10 Conventional Transit System Performance Passengers per Hour Operating Cost per passenger Operating Cost Recovery Performance 16.0 $ % Performance 16.4 $ % Peer Average 18.5 $ % 10
11 Conventional Transit System Performance Riverboat Days transit service Infrastructure Relocation of bus stop at NWCC New shelters approved through BC Transit shelter program Cost savings fuel and fleet maintenance 11
12 Custom Transit Ridership 4.767M 4.848M 4.927M 175.1K 185.4K 191.6K 12
13 Custom Transit System Performance Passengers per Hour Operating Cost per passenger Operating Cost Recovery Performance 3.1 $ % Performance 3.2 $ % Peer Average 2.4 $ % 13
14 Custom Transit System Performance 194 active handydart registrants as of July 2017 Ridership breakdown 70% Ambulatory rides 15% Wheelchair rides 7% Attendants 7% Taxi Supplement Unmet trips 28 No show/late cancellations very low 14
15 Looking Ahead 15
16 Transit Service Review Service Changes Route restructuring in December 2013» Service to UNBC» Streamlined schedules with connections to downtown» More frequent trips to and from Walmart Minor changes in March
17 Transit Service Review Medium Term Options Extend handydart hours on weekdays and introduce Saturday handydart service Install more bus shelters Long Term Options Extend Saturday service, introduce Sunday and Holiday service Increase evening service on weekdays and Saturdays Fare Review
18 Current & Future Fleet Conventional Fleet 3 Medium Duty Dennis Darts Custom Fleet 2 Light Duty Chevrolet ARBOCs New Grande West Vicinity Buses to be delivered in
19 Highway 16 Transit Service
20 Highway 16 Transit Service Route 164 Hazeltons-Terrace (new) - Three days of service per week (Tuesday, Thursday & Saturday) - One round trip on Tuesday/Thursday and proposed two round trips on Saturday - Trip windows designed for Terrace Route 163 Hazeltons-Smithers (existing currently Route 1) - Expanded service to operate three days per week (Monday, Wednesday & Friday) - Expanded service to operate between Gitwangak & Gitsegukla to connect in Hazeltons with trips destined for Smithers - Trip windows designed for Smithers 20
21 Northwest Transit Management Procurement Current agreement with First Canada expires on March 31, 2018 RFP has been issued for Northwest region 8 separate transit system business units; 6 local governments New contract term will be 9 years with option to extend for 2 additional 3 year terms Evaluation team will make recommendations to BC Transit senior leadership; BC Transit Board will approve lead proponent 21
22 Thank You Chris Fudge Senior Regional Transit Manager, BC Transit
* Data for prior months has been updated to reflect error corrections from missing passenger count data
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