HAWAIIAN AIRLINES UPDATE. Peter Ingram, Chief Commercial Officer
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1 HAWAIIAN AIRLINES UPDATE Peter Ingram, Chief Commercial Officer 1
2 Hawai i s destination carrier CHINA Beijing Seoul/Incheon SOUTH KOREA Osaka/Kansai Sapporo/Chitose Tokyo/Haneda JAPAN NI IHAU KAUA I Līhu e O AHU Honolulu LĀNA I Kailua-Kona MAUI Seattle Portland Sacramento San Francisco San Jose Los Angeles MOLOKA I Kahului KAHO OLAWE Oakland Hilo Las Vegas Phoenix San Diego NORTH AMERICA New York/Kennedy Pago Pago HAWAI I ISLAND AUSTRALIA Brisbane AMERICAN SAMOA TAHITI Papeete Sydney Auckland NEW ZEALAND SEASONAL SUMMER ROUTES Kailua-Kona Oakland Līhu e Oakland Kailua Kona Los Angeles Līhu e Los Angeles
3 Passenger Revenue % 30% 22% 25% 62% 53% North America Neighbor Island International 3
4 4
5 #1 On-Time 5
6 Our greatest asset 6
7 FLEET NETWORK ANCILLARY / OTHER PRODUCT PRODUCT 7
8 Best fleet for our missions Aircraft: A321neo Quantity: 16 on order delivery starting 2017 Aircraft: A Quantity: 23 Aircraft: B717 Quantity: 20 8
9 A330 has allowed us to reach longer-haul destinations Auckland Beijing Beijing New York City Tokyo 9
10 Trip Cost A321neo most cost effective aircraft for the West Coast to Hawai i mission A (181 seats) A321neo (189 seats) A (146 seats) 737-9Max (177 seats) (157 seats) 737-8Max (156 seats) Seat Mile Cost Note: Fuel price adjusted to $2.05 per gallon Variable + Ownership Costs 10
11 Delivery of the A321neos allows for the A330 to be redeployed for longer-haul missions Departures ASMs Block hours 70% 0% Flights of 8 or more hours 11
12 FLEET NETWORK ANCILLARY / OTHER PRODUCT PRODUCT 12
13 Due to the solid demand in Japan, we are growing in Tokyo Launched daily Narita- Honolulu service in July Non-stop Tokyo-Kona service begins in December, with 3-daily Haneda flights Our Haneda-Honolulu route averages >90% load factor With the new additions, we will have over 20% seat share in the Japan-Hawai i market 13
14 Successful development of the Maui hub HA West Coast-OGG Daily Seats 1,439 HA PDEW to/via OGG, YE2Q15 Intra-Hawaii connect via OGG West Coast-Hawaii connect via OGG West Coast-OGG nonstop SFO 101 SJC +126% PDX LAS SEA OAK LAX % +83% H15 Source: Innovata schedules, USDOT DB1B 14
15 A321neos give us flexibility to serve more markets with the right size aircraft O&D PDEW in Top West Coast Markets, YE2Q15 HNL OGG LIH KOA ITO Total LAX SEA SFO OAK SJC LAS SAN PDX PHX SMF HA service year-round HA service seasonal Source: USDOT DB1B 15
16 A321neos give us flexibility to serve more markets with the right size aircraft O&D PDEW in Top West Coast Markets, YE2Q15 HNL OGG LIH KOA ITO Total LAX SEA SFO A330 still 131 optimal for 12largest 1064 markets OAK Deepest 149 markets SJC Large 95 cargo markets LAS SAN A321 enables PDX Smaller 83 growth 15 increments 717 PHX Seasonal 53 flexing8 495 SMF Balance 29 HNL / OGG 9 service 390 HA service year-round HA service seasonal Source: USDOT DB1B 16
17 A321neos give us flexibility to serve more markets with the right size aircraft O&D PDEW in Top West Coast Markets, YE2Q15 HNL OGG LIH KOA ITO Total LAX SEA SFO 561 A non-stops 118 to mid-size 131 Maui markets, OAK 321 supported 289 by KOA/LIH/ITO connections SJC LAS SAN PDX PHX SMF Nonstop Connecting flows HA service year-round HA service seasonal Source: USDOT DB1B 17
18 A321neos give us flexibility to serve more markets with the right size aircraft O&D PDEW in Top West Coast Markets, YE2Q15 HNL OGG LIH KOA ITO Total LAX SEA SFO OAK SJC LAS SAN 398 A321 helps 202 us: PDX Convert 213 seasonal 109 and sub-daily 83 KOA/LIH PHX 244 service 122 to year-round 67 and 53 daily SMF Grow 155 into additional 40 KOA/LIH 29 markets HA service year-round HA service seasonal Source: USDOT DB1B 18
19 Many Growth Opportunities Remain BEIJING Chengdu SAPPORO TOKYO / NARITA SEOUL TOKYO / HANEDA Nagoya OSAKA Shanghai Guangzhou LIHUE Anchorage Vancouver Edmonton Montreal Calgary Toronto SEATTLE PORTLAND NEW YORK / JFK SACRAMENTO Philadelphia OAKLAND Washington SAN FRANCISCO SAN JOSE Austin LAS VEGAS LOS ANGELES SAN DIEGO PHOENIX Boston Hong Kong Jakarta Bangkok Saigon Singapore HNL KAHULUI KONA 2015 Metropolitan Population POTENTIAL MARKETS PAGO PAGO PAPEETE BRISBANE SYDNEY 1-2M 3-5M 5-10M 10-20M >20M SEASONAL ROUTES EXISTING ROUTES Melbourne AUCKLAND 19
20 FLEET NETWORK ANCILLARY / OTHER PRODUCT PRODUCT 20
21 A330 premium product investment responds to evolving customer expectations Significant demand for lie-flat product on leisure routes >8 hrs And more of our A330 fleet will be serving these routes Our competitors are increasingly operating lie-flat products on their long-haul wide-body services Customers will increasingly expect lie flat business class product on lie flat routes Varies by route and competitor 70% 0%
22 We designed a fully lie-flat product uniquely suited to our leisure mission Options for shared or private experience Materials and industrial design evoke a sense of Hawai i Tablet-based IFE designed into the seat minimizes weight and obsolescence Lie-flat bed with simple actuation to minimize weight and maintenance Highly customized product first to market with this seat platform 22
23 And a unique brand statement 23
24 Success of the Extra Comfort seat product Extra comfort has been a smash hit with our long haul guests Redesigned A330 cabin provides additional Extra Comfort seating 24
25 A321-NEO cabins will be ideally configured for their mission Bringing our award-winning wide-body guest service to the A321neo 189 seats (16F / 45 PY / 128 Y) Comfortable seats and living space in the main cabin Streaming IFE no seat-back screens Cabin aesthetics that extend our unique design language 25
26 B717 cabin renovations have been well-received by consumers Customer satisfaction survey, Aircraft Comfort and Condition Aircraft modifications completed in % increase Positive customer response Old seats New seats 26
27 FLEET NETWORK ANCILLARY / OTHER PRODUCT PRODUCT 27
28 Product introductions in recent years continue to attract strong demand 28
29 And we continue to evolve our customer offerings 29
30 FLEET NETWORK ANCILLARY / OTHER PRODUCT PRODUCT 30
31 Mahalo. 31
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