Chamber of. Dubuque Area. Commerce. Task Force Members. Ellen Sandberg-Shook. Barry Gentry. Molly Grover. Dubuque Area Chamber of Commerce

Transcription

1 Air Service Forum

2 Molly Grover Barry Gentry Ellen Sandberg-Shook Dubuque Area Chamber of Commerce Dubuque Area Chamber of Commerce Dubuque Area Chamber of Commerce Dubuque Area Chamber of Commerce Task Force Members Teri Goodmann City of Dubuque Jake Schneider Cartegraph Robert Grierson Dubuque Regional Airport Kurt Strand National Mississippi River Museum & Aquarium Karin Spisak Dubuque Regional Airport Jon Burns John Deere DubuqueWorks Marty Lange McGraw-Hill Amy Wagner Wagner Accounting Karen Jones Prudential

3 Agenda Air Service Survey Results Airline Industry Overview Air Service Update Quiz Time Goals & Plan Questions/Answers

4 Air Service Survey Results 10 Questions 170 Responses

5 170 Responses Approx. how many times a year do you travel by air? Air Warrior Average Traveler Infrequent Traveler (15-20 trips) (5-14 trips) (0-4 trips)

6 The average person flies 2.1 times/year

7 170 Responses What is your airline of choice? Respondent Response 90 people chose American Airlines 21 people chose Other Frontier/Alaska 18 people chose Delta Airlines 16 people chose Southwest Airlines 14 people chose Allegiant Airlines 11 people chose United Airlines

8 170 Responses Of your tripshow many times a year do you fly DBQ? 7 people fly DBQ trips a year 33 people fly DBQ 5-14 trips a year 130 people fly DBQ 0 4 trips a year

9 170 Responses Current Flyers Recent Flyers Not So Recent When was the last time you flew DBQ? (in ) (in ) (>3 years)

10 170 Responses Respondent Response When traveling for business which airport 85 people chose Dubuque (DBQ) 26 people chose Quad Cities (MLI) 22 people chose Eastern Iowa Airport (CID) 17 people chose Chicago O Hare (ORD) 16 people chose Other (MDW/MKE) 4 people chose Dane County (MSN) do you utilize?

11 170 Responses Respondent Response When traveling for pleasure which airport 47 people chose Dubuque (DBQ) 39 people chose Eastern Iowa Airport (CID) 38 people chose Quad Cities (MLI) 29 people chose Chicago O Hare (ORD) 12 people chose Other (MDW/MKE) 5 people chose Dane County (MSN) do you utilize?

12 170 Responses Respondent Response Common reasons for not choosing DBQ 117 people chose Lower Airfares 90 people chose Non-Stop Destinations 82 people chose More Frequent Flights 76 people chose Multiple Airline Choices 34 people chose Reliable Service 18 people chose Other

13 170 Responses Respondent Response What do you believe were the total % of cancelled 37 people chose 6% 31 people chose 10% 26 people chose 4% 23 people chose 12% 22 people chose 2% 18 people chose 8% 14 people chose Other flights in 2016?

14 170 Responses Do you believe airfares are higher from DBQ? Respondent Response 37 people chose - Around $75-$100 higher 36 people chose - Around $50-$75 higher 33 people chose - Around $25-$50 higher 30 people chose - More than $100 higher 26 people chose - Same/Comparable 8 people chose - Varies

15 170 Responses Promoters Detractors Do Not Utilize Other Please rate overall satisfaction flying DBQ. (Excellent/Good Average) (Poor) (Do not utilize) (Other)

16 170 Responses 2 people said Cancellations an issue 7 people said Competitive Rates needed Overall Satisfaction 4 people said different hub needed 4 people said airline choice limited 1 person wants PA system fixed Other person wants a gift store

17 Airline Industry Overview

18 Airline Consolidation Big Picture - 4 major airlines

19 Consolidation 81% of market controlled by 4 airlines

20 Dubuque - Air Service Update

21 Our Competitionfor additional service 200+ Airports with seat regional jet aircraft

22 Enplanements Year Enplanements % Change , , % , % , % 2017* YTD 29, %

23 Face to Face Meetings with Airlines July 2017 June 2016 August 2016 Meeting with Airline March 2017 Meeting with Multiple Airlines Airline Headquarters Meeting Meeting with Airline March 2016 Meetings with Airline New Terminal Opening Meeting with Airline

24 April 2016 May 2016 October 2016 Meetings with or about Airlines Conference Call Airline Consultant November 2016 Pilot Shortage Discussion in Cedar Rapids Chamber D.C. Fly-In January 2017 Conference Call Airline Consultant Regional Air Service Alliance Conference Conference Call with Airline February 2017 Call to Airline Chamber Air Service Task Force March 2017 May 2017 August 2017 Air Service Conference Chamber Air Service Task Force Conference Call Airline Consultant Regional Air Service Conference Airline Conference Call Chamber Air Service Task Force Airline Conference Call Airport Conference Calls

25 Incentives Airport Incentives New Service Waive Landing/Rent/Facility fees for up to 1 year Marketing Assistance Low Operating Costs to Airline - Risk Aversion Small Community Air Service Development Grant $1,000,000 Grants & Community Support For westbound or southbound service Expires January 2018

26 Unprecedented Capacity Restraint- last 6 years

27 How does a tragedy in Feb affect flights in DBQ? Colgan Air Flight #3407 changed the industry Public & Government outcry over pilot training First Officer requires minimum 1500 hours* Minimum crew rest 8 hours Exacerbated pilot shortage

28 Pilot Supply, Demand and New Regulations

29 Time to test your knowledge!

30 Question #1 We hear Flights are always cancelled in Dubuque. What was the actual total percentage of cancelled flights in 2016? 2.4% 4.4% 6.4%

31 Answer Actual percentage of cancelled flights in 2016 was: 4.4% 2,064 flights possible 91 flights cancelled (87 weather & 4 maintenance)

32 Question #2 We always hear That late flight is always cancelled. But do you know what the actual cancellation rate for that flight is? 8% 7% 6%

33 Answer The cancellation rate for the late flight arrival into DBQ is: 5.79% Out of 311 flights possible just 18 flights canceled 17 were due to weather

34 Question #3 How early should I arrive at DBQ Airport for a departure? 20 minutes 30 minutes 45 minutes

35 Answer According to American Airlines website 45 minutes for domestic flights 60 minutes for international flights AA Ticket Counter closes 30 minutes prior to departure

36 Question #4 Why can t DBQ have a Red Lobster? Airport Issue - Runways aren t long enough Lobsters aren t allowed to fly Not enough people are requesting Dubuque have one

37 Answer Contact Darden Restaurants We can host the POTUS, but not a few of lobsters.. More people need to Contact Darden Restaurants

38 Question #5 Aren t airfares higher out of DBQ? Yes No True Cost

39 Answer DBQ is competitive with other airports

40 Answer Are you calculating true costs? Airfare + Parking + Mileage+ Fuel + Tolls - Productivity For Example Round Trip to Phoenix 1 person - 11/6/17 11/9/17 DBQ MLI CID ORD Airfare $376 $452 $254 $87 Parking $0 $28 $28 $68 to $160 Mileage $9.12 $91.20 $94.62 $ Fuel $2.39 $16.00 $16.73 $32.26 Tolls $0.00 $0.00 $0.00 $5.60 $ $ $ $ $467.26

41 Answer Are you calculating true costs? And need we remind you

42 Question #6 Where can I get coffee before my early morning flight? Gas Station Fast Food Restaurant Hangar Bar & Grille

43 Answer Hangar Bar & Grille Opened in September 2017 Open Daily 6 a.m. 9 p.m.

44 Airport Goals Gain additional commercial air service to west or south with a new hub Gain additional frequency to Chicago Up-gauge aircraft to 70 seats late night arrival early morning departure

45 Airport Plan Work with Chamber Air Service Task Force on presenting priorities of business travelers to air carriers Work with Mead and Hunt air service consultants for studies and analysis of current air service conditions Work together to support American Airlines butts in seats

46 What can you do? FlyDBQ 1st Remember True Cost What s your time worth? Support Chamber Air Service Task Force and Advocacy efforts Chamber Air Service Task Force Lunch & Learn BE A CHAMPION! Bottom Line FlyDBQ!

47 Thank You! Questions? Comments?