SERVICE & SOLUTION Telephone list International Service Desk

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Melinda Cook
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1 Page: 1 of 6 SERVICE & SOLUTION Telephone list International Service Desk Your local Service Desk will answer your technical questions and service inquiries as soon as possible. Please have the following information ready (as far as they apply) when you call us: Issue: Pages: Jan Product ID or serial number of your device - Operating system on the device - Description of failure - Changes of Hardware or Software configuration before malfunction of the system - SystemDiagnostics Error Code Product Telephone Opening hours Call charge Armenia (Service Desk language: English, Russian) Austria (Service Desk language: Deutsch) Home Products (SCALEO, AMILO, ACTIVY or Home Peripherals) Business Products (SCENIC, ESPRIMO, CELSIUS, FUTRO, AMILO PRO, LIFEBOOK, Pocket LOOX or STYLISTIC) Display Products (SCENICVIEW, SCALEOVIEW or MYRICA) Server & Storage Products (ECONEL, PRIMERGY, PRIMEPOWER, PRIMEQUEST ) Azerbaijan (Service Desk language: English, Russian) Monday - Friday from 08:00-20: Monday - Friday from 08:00-20: Monday - Friday from 08:00-20: Monday - Friday from 08:00-18:00 0,10 /min. 1 0,10 /min. 1 0,10 /min. 1 0,10 /min. 1 Bahrain (Service Desk language: English, Arabic) All Products Saturday - Thursday from 07:00-18:00 Toll free Belarus (Service Desk language: English, Russian) Belgium (Service Desk language: Dutch, English) All Products Monday - Friday from 08:00-19:00 Aid at activating servicepacks Monday - Friday from 08:00-19:00 Servicepacks with SLA and maintenance contracts Bosnia and Herzegovina (Service Desk language: Bosnian, English) All Products Bulgaria (Service Desk language: Bulgarian, English) All products Fax: Fax: Croatia (Service Desk language: Croatian, English) All products Fax: Server & Storage Products (ECONEL, PRIMERGY, PRIMEPOWER, PRIMEQUEST ) Czech Republic (Service Desk language: Czech, English, Slovak) All products Fax: Fax: Monday - Friday from 08:30-17:30 Danmark (Service Desk language: Dansk) Home Products, Mobile Computers and Display Products Monday - Friday from 08:00-18:00 Business, Server & Storage Products Monday - Friday from 08:00-17:00 Estonia (Service Desk language: Estonian, English) All products

2 Page: 2 of 6 Finland (Service Desk language: Finnish, English) All products Monday - Friday from 08:00-22:00 Saturday/Sunday from 10:00-20:00 France (Service Desk language: Francais) General Issues and complaints ** Monday - Friday from 08:00-18:00 0,041 /min. 1 Consumer PC and Consumer Notebooks (SCALEO, * Monday - Friday from 08:00-18:00 0,041 /min. 1 Amilo) Monitors and TV`s * Monday - Friday from 08:00-18:00 0,041 /min. 1 Business PC and Business Notebooks (ESPRIMO, * Monday - Friday from 08:00-18:00 0,041 /min. 1 LIFEBOOK) Servers and Storage * Monday - Friday from 08:00-18:00 0,041 /min. 1 Georgia (Service Desk language: English) Germany (Service Desk language: Deutsch, English) Call-Administration - Nachfragen zu Service-Einsätzen ** -Fax: ** Beschwerdemanagement - servicerelevante Beschwerden, Kulanzanfragen Monday - Friday from 08:00-18:00 0,14 /min. 1 0,14 /min ** Monday - Friday from 08:00-17:00 0,14 /min. 1 -Fax: ** 0,14 /min. 1 General number Technical Support ** Monday - Friday from 08:00-20:00 0,09 /min. 1 Business Products (for extended support issues) ** Monday - Friday from 08:00-20:00 1,24 /min. 1 Consumer Products (without Warranty) ** Monday - Friday from 08:00-20:00 1,24 /min. 1 AMILO Notebook ** Monday - Friday from 08:00-20:00 0,09 /min. 1 LIFEBOOK, ESPRIMO Mobile, Fujitsu xxxx, AMILO PRO, ** Monday - Friday from 08:00-20:00 0,09 /min. 1 CELSIUS Mobile Tablet PC (EMEA, Fujitsu stock) English, French ** Monday - Friday from 08:00-20:00 Tablet PC (EMEA, Fujitsu stock) German ** Monday - Friday from 08:00-20:00 Stylistic, Lifebook T ** Monday - Friday from 08:00-20:00 0,09 /min. 1 ACTIVY Media Center, SCALEO Home Server ** Monday - Friday from 08:00-20:00 0,09 /min. 1 SCALEO, AMILO Desktop, SCALEO Media Center, T-Bird, Simplico * Monday - Friday from 08:00-20:00 0,14 /min. 1 SCENIC, SCENICO, ESPRIMO, FUTRO, SCOVERY, CELSIUS ** Monday - Friday from 08:00-20:00 0,09 /min. 1 Displays CRT / TFT Displays/ LCD-TV MYRICA ** Monday - Friday from 08:00-20:00 0,09 /min. 1 PRIMEPOWER Highend (down with PP850), STORAGE Highend * 0,14 /min. 1 PRIMERGY/Storage/PRIMEPOWER/SPARC Enterprise ** Monday - Friday from 08:00-18:00 Saturday closed 0,09 /min. 1 PDA (Pocket LOOX) ** Monday - Friday from 08:00-20:00 0,09 /min. 1 Microsoft Service Packs ** Monday - Friday from 08:00-20:00 0,09 /min. 1 Home Peripherals, Storagebird, Connect2Air ** Monday - Friday from 08:00-20:00 0,09 /min. 1 Systemboards ** Monday - Friday from 08:00-20:00 0,09 /min. 1 Great Britain (Service Desk language: English) Displays (in warranty) Monday - Friday from 09:00-17:30 Consumer PC`s (in warranty) ** Monday - Friday from 09:00-17:30

3 Page: 3 of 6 Professional PC`s (in warranty) Monday - Friday from 09:00-17:30 Notebooks (in warranty) Monday - Friday from 09:00-17:30 Lifebook International Monday - Friday from 09:00-17:00 Servers & Storage (in warranty) Monday - Friday from 09:00-17:30 Reseller Hotline - Only for country callers Monday - Thursday from 09:00-17:30 Friday from 09:00-17:00 Out of Warranty Support ** Monday - Friday from 09:00-17:30 0,60 /min. 1 Standard In Warranty Monday - Friday from 09:00-17:30 Service pack or Contract Customers Greece (Service Desk language: Greek) All products (without Displays) Monday - Friday from 09:00-17:00 Only Displays Monday - Friday from 09:00-17:00 Hungary (Service Desk language: English, Magyar) All products * -Fax: All products Fax: Local rate, costs depend on your subscribed plan Iraq (Service Desk language: English, Arabic) Israel (Service Desk language: Hebrew) All products Fax: * PRIMERGY Sunday - Thursday from 08:30-17:00 Italy (Service Desk language: Italia) All Products * Monday - Friday from 08:00-18:00 0,0619 /call 1 * Costi Da rete fissa: 0,0619 EUR (scatto alla risposta) 0,1426 EUR/min (costo massimo) Da cellulare: 0,1549 EUR (scatto alla risposta) 0,48 EUR/min (costo massimo) All Products (from abroad) Monday - Friday from 08:00-18:00 Jordan (Service Desk language: English, Arabic) Kazakhstan (Service Desk language: English, Russian) All products All products Kuwait (Service Desk language: English, Arabic) Latvia (Service Desk language: English, Latviski) All products Lebanon (Service Desk language: English, Arabic) Lithuania (Service Desk language: Lithuanian, English) All products Luxembourg (Service Desk language: English, Francais, Dutch) All products Monday - Friday from 08:00-19:00 Macedonia (Service Desk language: Bulgarian, English) All products Malta (Service Desk language: English, Arabic) Moldova (Service Desk language: English) Montenegro (Service Desk language: Serbian, English) All products Fax: Netherlands (Service Desk language: Dutch) All products Monday - Friday from 08:00-19:00 0,20 /min. 1 Northern Ireland (Service Desk language: English) All products Norway (Service Desk language: Norsk) All products professional products Monday - Friday from 08:00-18:00

4 Page: 4 of 6 All products consumer products Monday - Friday from 08:00-18:00

5 Page: 5 of 6 Oman (Service Desk language: English, Arabic) All Products Saturday - Thursday from 08:00-19:00 (UTC+4) Intl number Pakistan (Service Desk language: English, Arabic) Poland (Service Desk language: English, Polski) All products Fax: All products Fax: Monday - Friday from 09:00-18:00 Monday - Friday from 09:00-18:00 Portugal (Service Desk language: Portuguese) All products Monday - Friday from 08:00-18:00 Qatar (Service Desk language: English, Arabic) Republic of Ireland (Service Desk language: English) Consumer PCs & Monitors (in warranty) * Monday - Friday from 09:00-17:30 Professional PCs & Monitors (in warranty) * Monday - Friday from 09:00-17:30 LIFEBOOK Notebooks (in warranty) * Monday - Friday from 09:00-17:30 PRIMERGY Servers (in warranty) * Monday - Friday from 09:00-17:30 General Support (and machines out of warranty) * Monday - Friday from 09:00-17:30 Romania (Service Desk language: Romanian, English) All products Fax: Fax: Russia (Service Desk language: Russian, English) Moscow time All products Moscow time 0 RUB/min. 0 RUB/call 1 Saudi Arabia (Service Desk language: Arabic, English) All products Saturday - Thursday from 07:00-18:00 Toll Free Serbia (Service Desk language: English, Serbian) All products Fax: Fax: Slovakia (Service Desk language: Slovak, English) All products Fax: Fax: Slovenia (Service Desk language: Slovenian, English) All products Fax: Fax: South Africa (Service Desk language: Afrikaans, English) All products (inside South Africa) All products (outside South Africa) Spain (Service Desk language: Spanish) All products Monday - Friday from 08:00-18:00 Sweden (Service Desk language: English, Svenska) All products, except consumer products Consumer products (only inside Sweden) Switzerland (Service Desk language: Deutsch, English) Helpdesk all products (in warranty) Fax: Helpdesk for all Products (without warranty) and Software, Installation Turkey (Service Desk language: English, Türkçe) All products Monday - Friday from 08:00-20: (die ersten 5 Min. CHF 0.25/Min. anschliessend CHF 3.50/Min) Turkmenistan (Service Desk language: English) 0,08 CHF/min. 1

6 Page: 6 of 6 Ukraina (Service Desk language: English) All products United Arab Emirates (Service Desk language: Arabic, English) All products Saturday - Thursday from 08:00-19:00 (UTC+4) Toll Free Uzbekistan (Service Desk language: English) Yemen (Service Desk language: English, Arabic) (UTC+4) General 1 Charges from mobile networks may vary! All service packages sold by Fujitsu are valid only during regular business hours. Agreements which go beyond this scope (e.g. 24 hours/7 days) need to be arranged individually with the responsible contract partner. For countries not listed above, the following Service Desk is available: Fujitsu Technology Solutions: +44 (1344) Business hours: Monday - Friday 9:00am - 5:00pm If your product is purchased in EMEA and you are outside from EMEA: United States of America and Canada: Notebooks, Tablets, Desktops and Workstations Fujitsu America, Inc: FUJITSU [ ] (inside USA and Canada) Business hours: 24 hours a day, 7 days a week Fujitsu America, Inc: (outside of USA and Canada) Business Hours: Monday - Friday 8:00am - 5:30pm (UTC-6) (Voice mail option at all other times) Servers, Storage, and Services Fujitsu America, Inc: Business hours: 24 hours a day, 7 days a week Asia, Pacific, Australia: Only LIFEBOOK Support Fujitsu PC Asia Pacific Pte Ltd: Business hours: Monday - Friday 9:00am - 5:30pm (UTC+8) Korea: Fujitsu Korea Ltd: Business hours: Monday - Friday 9:00am - 6:00pm, Saturday 9:00am - 1:00pm (UTC+9) Japan: Fujitsu Limited: or (toll-free within Japan) Business hours: Monday - Saturday 9:00am - 5:00pm (UTC+9) If your product is purchased outside from EMEA and you are in EMEA: Fujitsu Technology Solutions: Business hours: Monday - Friday 9:00am - 5:00pm modified:

ROMANIA. Table 1. FDI flows in the host economy, by geographical origin. (Millions of US dollars)

ROMANIA. Table 1. FDI flows in the host economy, by geographical origin. (Millions of US dollars) Table 1. FDI flows in the host economy, by geographical origin World.... 2 196 6 435 6 485 11 333 9 928 13 910 4 843 2 939 2 522 2 746 Developed economies.... 1 521 5 361 6 309 11 445 9 136 13 422 4 812